O2 Outage Report in Henley on Thames, Oxfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent O2 outage reports came from the following cities: High Wycombe, Reading and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Phone | |
| High Wycombe |
Total Blackout | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Henley on Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Jacqueline de Rojas CBE
(@JdR_Tech) reported
from
Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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GismoDan
(@Gismo_the_Rogue) reported
from
Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Kat De Keyser
(@kathughes84) reported
from
High Wycombe, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe ✨
(@ZLWalkerx) reported
@O2 why is your signal so dump?! Nothing but problems all the time and can never get signal
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Lee
(@beachjunkey) reported
. @O2 why can’t I add the ‘Travel’ bolt on? It keeps saying I need to be a pay monthly customer. What have I been doing all these years? Going to South Africa and don’t want to get robbed by O2 so trying to make sure I’m covered 😡
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Hayley-Marie
(@hayleymaries97) reported
@O2 can I have the email address for complaints or someone high up I can speak to directly about on going issues?
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Joe Haywood
(@JoeTHaywood) reported
Never known customer service as bad as @O2’s. They sell you a faulty phone, 3 months later it breaks, and they refuse to do anything about it. Genuinely hung up on me. Won’t even acknowledge the complaint I sent in. Absolutely disgraceful.
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Chris Glass
(@itschrisglass) reported
@O2 you’ve disconnected my sim again. Two days after fixing it. I’ve sent you a dm with the details. Please fix it asap, I’m on call for a hospital and this is totally unacceptable
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Clare Hutchins
(@MinnieM40) reported
@O2 is this genuine? Had a call saying from o2 and poor signal, customers of more than 1 year will receive 20% bill discount until end of contract. Sent me 2 texts including a code. I'm not convinced so told the caller I was contacting yourselves.
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Caroline Rhodes
(@Rhodesysmrs) reported
@chris_miller78 @O2 Same problem!! Lucky to get 1 Bar, its not fit for purpose
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Jennifer
(@jenmcewan1985) reported
@O2 When O2 have technical problems meaning they don’t take payment, but email to say they will collect it the following month. Then won’t give a clear confirmation it won’t show up as a missed payment. Youthen can’t place order for new Apple Watch because you have a ‘missed payment’
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Valeria Elie
(@girlnextd00rx) reported
@O2 I’m trying to use my movie voucher but it keeps saying it cannot be added. Any help please?
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Tomos
(@tomosthesci) reported
@O2 Conclusion: O2 could not help.