O2

O2 Outage Report in Henley on Thames, Oxfordshire, England

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The latest reports from users having issues in Henley on Thames come from postal codes RG9.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Henley on Thames, Oxfordshire, England 04/15/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent O2 outage reports came from the following cities: Reading, Henley on Thames and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Phone
United KingdomHenley on Thames Internet
United KingdomReading TV
United KingdomReading Phone
United KingdomReading Internet
United KingdomHigh Wycombe Wi-fi

Community Discussion

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O2 Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @O2 @England My ba p2 priority codes for the cinema are not working

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

  • Ricardo_7united 🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻 (@Ricardo_7united) reported from High Wycombe, England

    @sophdefoe92 I had that problem on @O2 but managed to sort it out

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    @O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ (@Tomisatwitt) reported

    @MrMattBoden1997 @O2 I've had to connect to the WiFi at the game can't get any signal at all... Done what O2 said and Dm'd them and no reply. Really frustrating!!

  • Neel_Parbat Neelesh Parbat (@Neel_Parbat) reported

    @virginmedia @O2 I struggle with anxiety. Talking to people is a push. Your systems/help is **** .

  • MusclesBeats Muscles Beats (@MusclesBeats) reported

    @O2 what’s going on nearly two months and still no iPhone 13 in stock. Sort it out , each time I phone in your staff can’t give me any updates. Absolutely disgusting customer service

  • Michael_james86 Michael (@Michael_james86) reported

    @EE you got any good iPhone deals? Give up with @O2 signal is bad everywhere!

  • kiran_klair Kiran Klair (@kiran_klair) reported

    @O2 just been on hold for half an hour for your agent to hang up on me. Can you ring me back please

  • jayforthewynne Jay Wynne - Johnston (@jayforthewynne) reported

    @O2 I have tried to ring 2729 from my phone and it doesn't connect, I've restarted my phone and it's still not letting me, I have signal and I don't have access to an alternative line

  • SergioYedo Yedo (@SergioYedo) reported

    @O2 hi, I need an email address I can contact customer service. Thanks

  • phantomcitiess raygun (@phantomcitiess) reported

    @O2 Hi, it’s in Dundee. The Network checker has half no signal, half only signal outdoors. Its been like three days now..

  • MusclesBeats Muscles Beats (@MusclesBeats) reported

    @O2 also volt is saying ineligible but I’m with virgin media for broadband and mobile as well as being with O2 at the same address . Sort it out. Again disgusting customer service

  • AlexFerg88 Alex Ferguson (@AlexFerg88) reported

    @O2 I am so appalled and disgusted now. I am 5/6 weeks down the line of THE worst customer service I’ve ever experienced!! No one will answer a call and speak to me, no one will call me. This is an absolute JOKE for a long term customer! #o2 #poorcustomerservice #Terrible