O2

O2 Outage Report in Hawarden, County of Flintshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawarden, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hawarden, County of Flintshire, Wales 01/20/2026 09:55

January 20: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hawarden, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Chester and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawarden, Wales

Latest outage, problems and issue reports in Hawarden and nearby locations:

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Emma92J Emma Jones (@Emma92J) reported

    Such bad customer service! Hung up on once and then put on hold for 25 mins without coming back to the line! @O2

  • anythinggrows1 anythinggrows (@anythinggrows1) reported

    @O2 why can't I activate Volt, I'm a virgin media and O2 pay monthly customer..?

  • hilarycraig1 Hilary Craig (@hilarycraig1) reported

    @O2 @virginmedia Use this money to employ people to provide customer service

  • Jodee_Mc J o d i e (@Jodee_Mc) reported

    Such A Bad Company @O2 💩

  • KAIllsley Karen Illsley (@KAIllsley) reported

    @O2 Live chat and messaging service unavailable for over 24 hours. Why is it so hard to get hold of someone? Am needing support and advice.

  • Sorge75 Pete (@Sorge75) reported

    @O2 Can't get through on phone, unfortunately I don't have the time to spend over 30 minutes at a time waiting to speak to someone and then get fobbed off...already been through customer complaints on this airtime agreement

  • glenn_london SE London Glenn (@glenn_london) reported

    @O2 It is still really bad trying to find the right number to press. I eventually used the technical team and had a very good agent who dealt with it.

  • poonam_tuli Poonam Tuli (@poonam_tuli) reported

    @divyaparikh_ @O2 Oh...didn't the store accept that it was broken by them.

  • ajx1223p AJ (@ajx1223p) reported

    Actually never known worse signal than @O2

  • BeccaH88 Becca (@BeccaH88) reported

    @O2 hi O2, I want to lift my spend cap for the evening to donate to @BBCCiN but I have bad signal so I can't call 202 😭 what can I do?