O2 outages and service status in Hawarden, Wales
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- O2 generated 0 outage signals in the last 24 hours around Hawarden, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hawarden, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Hawarden, Wales
Latest outage, problems and issue reports in Hawarden and nearby locations:
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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shane cooke (@shanecooke) reported from Mostyn, WalesUnbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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shane cooke (@shanecooke) reported from Mostyn, Wales@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Peacock (@chezzall) reported@O2 hello could i have some help please
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Charlotte (@CharlotteW_R) reported@O2 Thankyou. I sent postcode in messenger and as said prior, lots of people within the area have said there has been a massive decline in o2 signal in the last 6wks so something is not right
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Pirate Tank (@PirateTank) reported@O2 Thanks for replying, ive spent 3 hours on hold, to nobody, no information. Ive decided that due to the pathetic signal I get with o2 coupled with the fact nobody will speak to me as a human to cancel all 5 contracts as they end the worst service of any uk provider ive experienced
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B. (@Bradleyyy98) reported@O2 I have made countless phone calls. It got referred to the main department to get the issue sorted. This was over a month ago. I’m always told the same thing “We will contact you within 5-7 working days” nothing ever gets done.
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Matt Bunting (@MattBunting) reported@FranBcnMad @O2 They pulled this bullshit with me ever since my bills have been out of control. Over £150 some months but they couldn’t give me a reason why? Moved to sky. Best thing I’ve ever done. Better newer phone and cheaper. Good customer service too!
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Head ball boy (@Richardnash12) reported@O2 ur priority draw is down and not working
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Simon Reynolds (@simonreynolds34) reported@O2 The service you have provided me since joining a family contract a month ago has been absolutely shocking. I have spent over 10hrs on the phone, with no resolution, had all our SIMs cancelled without being told so, and dealt with clueless and unhelpful customer service reps.
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Isadora (@Isa_Yolina) reported@O2 It looks like Blue Mondays is broken for everyone anyway, I'll just try again later if I remember to
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Lauren Hill (@LaurenHill0808) reported@O2 hi, do you know of any issues surrounding High Wycombe town centre? For the last few weeks I have had little to no data signal in the town centre
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Naomi Clarke (@naomia_creative) reported@O2 I'm having the same trouble!