O2 Outage Report in Hawarden, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hawarden, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hawarden, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Liverpool and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hawarden, Wales
Latest outage, problems and issue reports in Hawarden and nearby locations:
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stan 💙
(@MrStanBrooks) reported
Replied to @O2 regarding my complaint two weeks ago and had no reply since. How long am I expected to wait when the service you’re providing is still rubbish?
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Antonida Kocharova
(@AntonidaMK) reported
@O2 Any chance anyone in the company knows what Alderney is? We're traveling today, and I would quite like to know what I am going to be charged for using my phone and so far this is the customer service I have had...
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Martyn
(@MartyL69) reported
@O2 not a great start to being with O2. First you couldnt port my number as planed by today and now I ave to wait till the 19th......then when I ring the number given to get some help...the other party has hangs up on me twice!
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Antonida Kocharova
(@AntonidaMK) reported
@O2 PS I'm on Pay Monthly. Very happy to discuss details in DMs in the interests of saving the reputation of your customer service, which is disappointingly unlike what I have always experienced with O2 and one of the reasons I am still with you.
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Mike Armitage
(@MikeArmitage8) reported
@O2 Out of the blue, I was told it was fixed. But it has not changed one iota! I replied but have heard nothing at all since. This is such poor service and all the more galling considering you have just applied an increase of almost 12% on my monthly bills!
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Michael Chinn
(@Michaelchinn_) reported
@O2 I have no signal on my phone? I’ve tried to turn it on & off, I’ve checked the location and the signal for my area says it’s good. Any idea why I can’t get signal?
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Suze Parker
(@abercynonchick) reported
@O2 Dear o2, after a week of trying to join your network I have give up x
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Chris Davenport
(@cjtdavenport) reported
@O2 my mobile data is not working in Spain. Any reason for this?
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Nick Melia
(@MeliaNick) reported
Yesterday I upgraded my @O2 contract and was told by the salesman on the phone that because I was a @virginmedia customer, I was entitled to a FREE upgraded on my broadband and double data on my contract. At the end of the call, I was put through to someone at @virginmedia
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Antonida Kocharova
(@AntonidaMK) reported
@O2 Secondly I tried the app messaging service, whereupon the assistant told me the details for flying to America, clearly never having heard of Alderney.