O2 Outage Report in Hawarden, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hawarden, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hawarden, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Liverpool |
Phone | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hawarden, Wales
Latest outage, problems and issue reports in Hawarden and nearby locations:
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jo fulham
(@mojosewsew) reported
@O2 hi, my daughter has always had a spend cap on calls (after her 1000 minutes) set at £0 and usually her phone would cut out when her minutes ran out. We've just had an email saying that her bill is £120 higher than last month and when we checked the cap wasn't applied!
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Damien Honeyford
(@DamienHoneyford) reported
Hi @O2, I got my new SIM yesterday but had issues activating it, though it seemed to work. This morning it's showing no service and my old SIM is still active. I called support yesterday but the operator said they were having issues and then hung up. So far, I'm not impressed
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Rox
(@RoxanneToya) reported
@O2 can I switch from @tescomobile, keep the number but get a SIM only plan/contract with that number? I'm an existing @o2 customer
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Dani Joseph
(@dani_ellie) reported
@jcwakely @O2 That’s awful and a good reason to switch companies! Didn’t even sound like they were paying attention when they hung up and will probably do it again.
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Tom Bond
(@_tbond) reported
@O2 Many thanks. The issue is just that the upstream bandwidth isn’t enough; I happen to have a Three payg sim so I tested that last night - only 3G but I get 9Mbps down. O2 hardly ever completes the test!!
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T O M ✈
(@journeytom) reported
This will never happen but customers on mass need to stop paying these price hike bills it's the only way to stop price gouging and corporate greed. Imagination if 80% of the UK just stopped paying gas and electric bills or 80%+ of @O2 customers refused to pay the 11% increase
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Hannah McLachlan
(@Angel_McLachlan) reported
@RichJ1980s @GavNewlandsSNP @O2 You can actually do it yourself on an iPhone. Settings, general, down to reset, keep going it should be in there 👍🏻
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gregyoung
(@mrgregyoung) reported
@O2 Can you help me please, I can’t put my special code in? Your link is not allowing me to copy it and there’s no way of typing it in
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Alex
(@Alex72392782) reported
@O2 my Odeon voucher code does not work , can you help ?
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Jon Massey 🐄 📊
(@jonny_boy27) reported
@jcwakely @O2 Bloody hell, that's awful. How can they not pay attention the first time and then apologise?!