O2 Outage Report in Hawarden, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hawarden, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hawarden, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Liverpool and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hawarden, Wales
Latest outage, problems and issue reports in Hawarden and nearby locations:
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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S T U
(@yelirtrauts) reported
@daniel_barnett @O2 This happened to me a few years ago. They both refused to speak to the other, even when it was on speaker. I made them cancel my contract (that was a different drama), went next door and started a new contract with EE. Shower of ****. Nice to see some things never change.
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Cazzy T
(@cazzybombazzy) reported
@o2 each call I’ve been PROMISED somebody will contact me within a certain timescale, nobody does. This has been promised several times by different people. I really do not understand how it can be this bad. Nobody seems to care it’s this bad and I can’t get past customer service
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Burnside
(@Burnside_5) reported
@O2 Seriously? How can I use the network checker to see if there is a known issue if I don’t have a connection?!? When finally out of the area and with 4g I could then see that there is an issue that will be fixed by end Nov, this has been going on for months. What am I paying for?
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Katie Ann Grime
(@katieFHQ) reported
@O2 you call me off 0800 840 0202 to ask me how my complaint call went, when I say I want a discount because you can’t give me signal YOU cut ME off. You could of called me back as you called me in the first place #Shockingcustomerservice
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John-Paul Budd
(@JohnPaulBudd) reported
@O2 Bet she had no signal
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capnmac 🏴🇺🇦
(@capnmac85) reported
@O2 I have now with the help of the nice people at the o2 shop worked out there is a fault with the phone. This phone was given to me in February by @O2 insure. They are refusing to fix it without me paying an excess. I did not cause this problem. The phone was faulty.
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capnmac 🏴🇺🇦
(@capnmac85) reported
@O2 This whole experience has led me to make the decision to switch companies from @O2 . I had to explain the situation 7 times to 3 different people on the phone only to be told that although this is their fault I have to pay. I will never recommend your company to anyone
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PatrizioLiam85
(@Sharp_Essential) reported
@O2 I tried that but it happened to me when I tried to get the Odean ticket so when I looked on twitter to message 02 loads of other people was having the same problem. So refreshing it wasn’t helping it was a glitch on your side to do with the cinema tickets- it happened last week
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DG
(@GD201201) reported
@O2 nearly a week now and a mast near home still isn’t working so no calls or data. I wonder if the rest of your customers know that you don’t guarantee service but still expect payment. Surely we’re paying for a service and once you stop providing said service, we stop paying?