O2 Outage Report in Hawarden, County of Flintshire, Wales

Problems in the last 24 hours in Hawarden, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawarden, Wales

Latest outage, problems and issue reports in Hawarden and nearby locations:

• 
  Karen White (@KarenWhiteFood) reported 2 minutes ago from Chester, England

  1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

• 
  shane cooke (@shanecooke) reported 4 minutes ago from Mostyn, Wales

  @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

• 
  KLee (@Solsticebaby) reported 11 minutes ago from Ellesmere Port, England

  30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

• 
  Lucy Sharp (@LucySharpPR) reported 12 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

• 
  Shane Pinnington (@ShanePinnington) reported 13 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Paul Lees (@PLees321) reported 17 minutes ago from Garston, England

  @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

• 
  shane cooke (@shanecooke) reported 19 minutes ago from Mostyn, Wales

  I hope that now I’ve escalated my issue with @o2 they will be more reasonable

• 
  Nick Toye (@NickToye) reported 20 minutes ago from Mold, Wales

  @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

• 
  Scouse Number 1 (@ScouseNumberOne) reported 24 minutes ago from Garston, England

  @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

• 
  Steve Simpson (@stevegsimpson) reported 24 minutes ago from Garston, England

  @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

• 
  Scouse Number 1 (@ScouseNumberOne) reported 24 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Jamie Mc (@Jamie_McGaghey) reported 25 minutes ago from Garston, England

  Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

• 
  J E S S (@jess_hornee) reported 25 minutes ago from Bagillt, Wales

  O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

• 
  Ana Slimming World (@Anamantovani) reported 25 minutes ago from Saltney, Wales

  @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

• 
  Scouse Number 1 (@ScouseNumberOne) reported 30 minutes ago from Garston, England

  @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

• 
  shane cooke (@shanecooke) reported 32 minutes ago from Mostyn, Wales

  Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

• 
  Dr. maria skinner (@SkinnerMaria) reported 36 minutes ago from Chester, England

  @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

• 
  Sue Lightfoot (@MrsFoot44) reported 38 minutes ago from Ellesmere Port, England

  @O2 worst customer service in history.

• 
  Sandracw (@sandracw66) reported 39 minutes ago from Shotton, Wales

  @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

• 
  Meirion Thomas (@GadgetMaze) reported 44 minutes ago from Shotton, Wales

  @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💙💚💛🧡❤️ #BLM (@Banananana2910) reported 2 minutes ago

  Hi @O2 is there an easier way of cancelling my ‘extra’ without having to call the customer service number? I’ve tried on the app and desktop portal but no option to cancel

• 
  Samantha Rush (@Samantha_Rush1) reported 6 minutes ago

  @O2 please can one of your customer service team contact me. Your web chat is down 🙈 and your call back service also down 😬

• 
  Hana (@MedicalZebra09) reported 11 minutes ago

  @O2 I've been trying to get into contact with you for a while...had no response. Spending a lot of money on my contract & I barely get any signal anymore in my own home! Some people can't even reach me as this is the only phone I have. Getting fed up with it now.

• 
  Richard (@Raizle83) reported 15 minutes ago

  @O2 Hello, i'm having issues recovering my account. When i get a code via text message and enter the code on the website it says there's no account associated with this number.

• 
  Sam Watts (@samswatts) reported 16 minutes ago

  @O2 Old phone sent to you over 3 weeks ago and still not processed, your team stopped email contact on the 14th Dec, any chance of some decent customer service?

• 
  Louise Warburton (@LWarbie26) reported 16 minutes ago

  @O2 I’ve sent a DM as I really need some help please!!! 👍🏼

• 
  Experience Fitness (@ExpFitness) reported 16 minutes ago

  @O2 I have new sim and can't get a signal at home. I have an O2 booster but to use it I have to register my new sim. To register I need to call up...please tell me you understand how silly that is!

• 
  mac (@me_mac_mac) reported 17 minutes ago

  @Abdulla64543026 @O2 Well done, you must be new! Sorry hard to comment without taking away your joy. In my 12+ years, never get anything more than a bill in the post!

• 
  F Porta (@fmmpart) reported 17 minutes ago

  @O2 why is there no telephone number to call O2? A seemingly secure text service within the app is not helpful considering how long it takes to get a simple response #CustomerService

• 
  Schrodinger's Dog Esq. (@toddybad) reported 18 minutes ago

  @O2 online service is an absolute joke. My contract ends in January. I'm trying to stop any further payments as I don't want to continue. No option for this and when you try to contact somebody it just takes you round circuits without letting you speak or text with anyone #crap