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O2 outages and service status in Hawarden, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Hawarden, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawarden, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Hawarden, Wales

Latest outage, problems and issue reports in Hawarden and nearby locations:

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • ripinmypants
    Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

  • bearnetuk
    Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • KarenWhiteFood
    Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • NickToye
    Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • Jamie_McGaghey
    Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • jess_hornee
    J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • MrsFoot44
    Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • Anamantovani
    Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • GadgetMaze
    Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ottconsulting
    OTT Consulting (@ottconsulting) reported

    @O2 Why ******** do you take down the mast near me and not tell me I would lose signal? Weeks have gone by, you said you update me by 1st May - no contact ******* useless clowns.

  • Starlet611
    Katie W (@Starlet611) reported

    I love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    The service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.

  • MarcThompson2
    Thompson (@MarcThompson2) reported

    @O2 due to ongoing service issue which has caused great stress I’ve sent an email making a formal complaint and have had no acknowledgement. Who do I contact and why have I been ignored?

  • George_Greenn
    G (@George_Greenn) reported

    i can honestly say that @O2 is by far the worst company i think i’ve ever had a contract with, constant issues with them, had multiple hacks after talking to the OFFICIAL phone number, price hikes galore and now i can’t even access my bill to cancel and go sim only. Shocking👍🏼

  • lissypixiedust
    Lissy. (@lissypixiedust) reported

    @O2 need some help with upgrading a contract, but the online messaging is saying that you're closed but also that your open hours are 8am-10pm???? Could you please help?

  • JadeNorth
    Jade North (@JadeNorth) reported

    @O2 I can never get through to speak to anyone online. My bill after this years increase (the highest of all phone companies) is ridiculous. I want to change to sim only or something cheaper, but I always get told that’s not an option I can only upgrade my phone. I don’t want to

  • LIZSTACEY15
    Liz Stacey (@LIZSTACEY15) reported

    @MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x

  • DelBoy80s
    Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported

    @RedRosesRugby @O2 How poor was that play, u14s at best.

  • cambridgebarber
    Seán Lawlor (Cambridge Barbershop) (@cambridgebarber) reported

    Last message from @O2 was March 27th with still no call back, still no resolution and still MORE problems arising. What the hell is going on? Can't upgrade or can't get a new subscription as pending problems from O2 still blocking me from doing so.