1. Home
  2. Companies
  3. O2
  4. Hawarden, Wales
O2

O2 Outage Report in Hawarden, County of Flintshire, Wales

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Hawarden, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawarden, Wales

Latest outage, problems and issue reports in Hawarden and nearby locations:

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • NickToye
    Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • LucySharpPR
    Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • jess_hornee
    J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • GadgetMaze
    Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • SkinnerMaria
    Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • Jamie_McGaghey
    Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • ShanePinnington
    Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • MrsFoot44
    Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • KarenWhiteFood
    Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilWri43973597
    Phil Wright (@PhilWri43973597) reported

    @O2 I have no service

  • suziemardon
    susan mardon (@suziemardon) reported

    @O2 More often no signal at home & rely on wi-fi calling, useless even stood over my wifi box, N11. Now no signal in work area N1. O2 free wifi is useless. I can’t even pay for a car park ticket via an app with it. What am I paying for? Time to change supplier?

  • aaronJ89
    Aaron (@aaronJ89) reported

    Never go with @O2 . Signal is absolutely pants.

  • LoulouKite
    Marie Helene Kite (@LoulouKite) reported

    @O2 We have been referred BACK to the shop in Southampton to raise an issue we are trying to sort for 2 weeks now. We were told that the shop manager has full authority to write off the bill we are refusing to pay because the terms of the contract was misleading.

  • fleckybec
    becky fleck (@fleckybec) reported

    @O2 I’ve already repeated the tale to 7 O2 people (and once was on hold for 10minutes before the call cut out so didn’t even get to speak to anyone). Forgive me if after taking most of today to get this far if I don’t repeat it again. Let’s see if it actually gets resolved (Friday)

  • NadiaDryden
    Nadia Dryden (@NadiaDryden) reported

    @virginmedia @O2 have had a nightmare today trying to speak to somebody in your organisation who can explain why you have cut off 181 mobile business sim cards whilst attempting to migrate them o2. I now how 181 business mobile accounts down with no explanation..

  • Jooode01
    JAK (@Jooode01) reported

    @O2 Hi I’m trying to set up a contract with you but my address is not on the drop down list? Can you help?

  • helenmc46972890
    Helen Mrs Happy (@helenmc46972890) reported

    @TheRealDeclanK1 @Apple I've had my bother with @O2 over 3 wks truthfully I've give up doing research to move to another network and definitely changing from iPhone

  • PattenStacey
    stacey (@PattenStacey) reported

    @O2 I would never use this network ever again , they make people have deforts on there credit score , even when you have paid the bills every month , the customer care team are useless and nobody seems to want to help solve there problems don’t waste your time with this company

  • NickPat20265806
    Nick Patterson (@NickPat20265806) reported

    @O2 Anyone get usable 4G speeds on O2? Me and wife joined O2 last month and no matter where in the UK… absolute garbage. Note their forum is absolutely littered with identical complaints.