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O2 outages and service status in Hawarden, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Hawarden, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawarden, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Hawarden, Wales

Latest outage, problems and issue reports in Hawarden and nearby locations:

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • ripinmypants
    Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • Anamantovani
    Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • SkinnerMaria
    Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • NickToye
    Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • pharmcat
    Ann Winsper (@pharmcat) reported from Ellesmere Port, England

    @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • AdamGrif1
    Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • GadgetMaze
    Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Superflymarco
    Mr M (@Superflymarco) reported

    @O2 Yes I’ve checked and logged in and apparently I was alerted previously my bill was going up extra which was outwith my agreement increase and I had a limited time due to this to terminate contract freely. I don’t wish to do that but I do wish my bill to be less like before.

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 are ignoring customers! Their profits took a dive last year so you'd think they'd treat us customers better as to stop it continuing into 2026! Mast not worked properly in over a year and no refunds paid out! A big company that can't afford to pay it's debts. Embarrassing!

  • AVFCMadrid27
    VillaChicken (@AVFCMadrid27) reported

    @O2 @o2 your signal coverage app is incorrect. The map show blue where there is no reliable 5g, cant generally get 4g. This is not temporary, been the case for months. People need to go into Shops for wifi to pay parking.

  • markcallow10
    mark callow (@markcallow10) reported

    @fiyero @O2 They probably can’t get their own signal

  • LfcShaunjudge
    Shaun (@LfcShaunjudge) reported

    I can confirm the package I was told I was getting and cost is totally different to what I have.. Lucky they wrote down what I asked for @O2 are in breach of contract.. I'll be in touch..

  • walksy10
    Gavin Walker (@walksy10) reported

    @O2 @Place_of_Zen How about let the man speak to someone on the phone, shouldn't be too hard as you are a PHONE service provider

  • shirl2046
    Katz 🇬🇧 (@shirl2046) reported

    @O2 Hi I cannot sign in to My O2 no matter how many forgotten password email links you send me, it simply doesn't work. Never had this problem before you joined with Virgin. Hence I can't access O2 at all to look at getting a new phone so may have to look elsewhere... 🙄

  • SASBroons
    Stevie Brown (@SASBroons) reported

    @sky @O2 what are you planning to do to compensate customers who have suffered a drop in service due to "upgrades" no service to many in EH26 Penicuik. The timescale getting longer 😤

  • Isa_Yolina
    Isadora (@Isa_Yolina) reported

    @O2 It looks like Blue Mondays is broken for everyone anyway, I'll just try again later if I remember to

  • bezerinatour
    Kirsty (@bezerinatour) reported

    @redshellybelly2 @O2 Im having the same issue