O2 Outage Report in Hawarden, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hawarden, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawarden, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Community Discussion
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O2 Issues Reports Near Hawarden, Wales
Latest outage, problems and issue reports in Hawarden and nearby locations:
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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shane cooke (@shanecooke) reported from Mostyn, Wales@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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shane cooke (@shanecooke) reported from Mostyn, WalesUnbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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shane cooke (@shanecooke) reported from Mostyn, WalesI hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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david burton (@didburton) reported@O2 no signal all day in my area am i going to get a refund on my bill???
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j (@Jordyy013) reported@O2 why did i get charged £2 more then last month? Also i can't log into my account to look.. changed my password and it still won't let me sign in so now i got an 1 hour block..
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Debra Sadeh (@dsadeh) reported@O2 Pls just tell me how I can talk to a human being… days of ‘tooing’ and ‘froing’ over social media or a unacceptable when as a customer/stakeholder, you know the ones who pay towards 02 ‘s continued success , I deserve to get customer support without jumping through hoops!
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John Pudney (@johnpudneyhq) reportedHappy Saturday to everyone except @O2 who still think it’s acceptable to charge people for a service they can’t use in Chester every week. Those guys can go **** themselves. You are the absolute pits. I had to wait til I was on wifi to send this. Sincerely, go **** yourselves.
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naveenakb (@naveenakb2) reported@O2 been on the phone to customer service 3days in a row, the fraud team hasn’t got back to me and it’s been over 15days, was advices to take off DD then my phone line got cut off, then got restored and cut off again. #worstservice
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Mary (@Marylou2000) reported@O2 can I check what compensation you are offering customers who are without service for 2 entire weeks while you carry out maintenance? It’s massively disruptive. A week in April and one in May is terrible service for people who rely on their internet access. Thanks
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Simon Taylor⚽ (@Sy_Taylor) reported@O2 sort your signal out in Horwich, it’s been over a week now with no signal appalling service. I’m guessing you’ll still want my full money for my bill.
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Andrew Lawrence (@MrAWJLawrence2) reported@O2 why is the internet speed in ME7 so bad. Just 0.3mbps! (This tweet took a long time to send)
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Pyeinthesky (@pye_in_the_sky) reported@O2 nobody wins with the new caffe nero offer, even the baristas don't know the conditions. Today I saw one refuse to serve customer a drink & told them its Thurs only. Despite the app saying 'any day of the week'. Might as well just remove the offer altogether. It's pointless.