O2 Outage Report in Harwich, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Harwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Harwich, Essex, England
The most recent O2 outage reports came from the following cities: Clacton-on-Sea and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea |
Internet | |
| Woodbridge |
Internet | |
| Ipswich |
Phone | |
| Woodbridge |
Phone | |
| Ipswich |
Phone | |
| Ipswich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harwich, England
Latest outage, problems and issue reports in Harwich and nearby locations:
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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K
(@doggett_kieran) reported
from
Ipswich District, England
@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Fiona Morton
(@fmorton71) reported
from
Great Bentley, England
@o2 you are CRAP
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Johnson
(@mark_pbs) reported
@O2 Slower? It was non existant! I nipped in the library to use an encyclopedia cause I couldn't get onto Google! My partner's on Plusnet, a virtual network, and she had full 4g! Which makes it worse because I've just signed her to O2!
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Beanhead
(@Beanhead1411) reported
from
Key Street, England
looking forward to another afternoon of **** @O2 signal at a damp and wet Priestfield Stadium #gills #gfc
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
@virginmedia @O2 Typical, new customer only. Forget the loyal ones. My partner is with 02 and we have Virgin. What offers do you have for us?
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Hayley Laura
(@LilHay) reported
@O2 is there an issue with network , our mobile phones keep cutting out after about ten mins on phone?
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Kenny Tanner
(@kennettanner) reported
@O2 - a mast has been down near my house for approx 6 weeks now meaning my phone and data are often unusable. I work from home and rely on my phone to earn a living. Every time I speak to customer service I'm assured someone is 'likely' on the case and I'll get a call back.
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e’lir daan
(@daanoctober) reported
@O2 is so so bad. 0/10 wouldn't recommend
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Mark Bush
(@MBush812) reported
@O2 @AviationBlue @O2 as a customer of O2 for nearly 20 years I am so disappointed. I have been charged for using data roaming at a ridiculous cost, as couldn’t make a call! Sent a DM to resolve and had no reply.
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Richard Dzien
(@rdzien) reported
Who ******** set my google mobile homepage to ******* @O2? They are not even my provider. Or is that the point? Well on general principle they can now never be my provider.