1. Home
  2. Companies
  3. O2
  4. Harwich, England
O2

O2 Outage Report in Harwich, Essex, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Harwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Harwich, England

The most recent O2 outage reports came from the following cities: Woodbridge, Ipswich, and Clacton-on-Sea.

CityProblem TypeReport Time
Woodbridge Phone 3 days ago
Ipswich Total Blackout 9 days ago
Ipswich Phone 11 days ago
Clacton-on-Sea Internet 2 months ago
Woodbridge Internet 2 months ago
Ipswich Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Harwich, England

Latest outage, problems and issue reports in Harwich and nearby locations:

  • TracyEx
    Tracy Excell (@TracyEx) reported from Woodbridge, England

    @O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱

  • 09AndyWalsh
    Andy Walsh (@09AndyWalsh) reported from Kesgrave, England

    @O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

  • caley_caroline
    Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • TracyEx
    Tracy Excell (@TracyEx) reported from Woodbridge, England

    @DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .

  • m7hompson
    Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • ScrumpyDaniel
    Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • ashleighlast
    AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • MattyCrane
    Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • lilsss_x
    lily (@lilsss_x) reported from Kesgrave, England

    So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

  • SpiralSkies
    Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • windy54
    steven gale (@windy54) reported

    @o2 finally a support rep who knows what they’re talking about, his name was Darryl? I could not get data abroad not because of a spend cap, it is cos the bolt on for travel abroad had been set to android not IOS. Can now sit in the sun in Messina harbour and catch up on emails.

  • goblinshagger
    Pheel-it Steak (@goblinshagger) reported

    @misswaaaaagh @SimonCBondar @O2 Nah, still waiting. They have till tomorrow before I cancel I told them

  • jobs4couples
    Shaw Stanley (@jobs4couples) reported

    @O2 I signed up for a contract 5 days ago. I paid you your £30 upfront fee for a new iPhone and have not heard anything since. When I try sign in it says still under review and can take 48 hours - NOT FIVE DAYS! I have sent you three pm on Twitter already. No reply! What's Up?

  • terrygparrott
    TGP (@terrygparrott) reported

    @O2 Looks like WiFi calling is down???

  • Phantomski
    David Dosoudil (@Phantomski) reported

    Dear @O2 Yet again I have to use Twitter to escalate issues that remain unresolved as if no one cared. I’m in the Czech Republic (again) and I can’t make/receive calls (again). Most of the time the network doesn’t even connect. Another (non-O2) SIM works no problem. Help?

  • misswaaaaagh
    Misswaaaaagh (@misswaaaaagh) reported

    @goblinshagger @SimonCBondar @O2 They've told me I can't even cancel until this fault is fixed..

  • poptrash1
    Gary 💙 (@poptrash1) reported

    @O2 OGs of data roaming!!! Dont think so! In Greece cannot get roaming. Spoke with agent this morning. She promised to call after speaking to the “back office” but hasn’t bothered to do so. Can you help with this poor customer service?

  • snich84
    Stuart Nicholls (@snich84) reported

    @O2 hi I’m trying to use a priority code for virgin wines but it says the code isn’t recognised. Can you help?

  • jav_998
    Jav (@jav_998) reported

    @O2 I set up an o2 account it says it will take 48 hours to set up and if it doesn’t let me log in, I should to contact help. It’s been two days

  • goblinshagger
    Pheel-it Steak (@goblinshagger) reported

    @misswaaaaagh @SimonCBondar @O2 You have a 14 day cooling down period so I should be fine hopefully!