O2 outages and service status in Harwich, England
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- O2 generated 0 outage signals in the last 24 hours around Harwich, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Harwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Harwich, England
Latest outage, problems and issue reports in Harwich and nearby locations:
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Tim Cutbush (@timcutbush) reported from Ipswich District, EnglandOh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Matty Thompson (@m7hompson) reported from Ipswich District, EnglandWhat’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Jemma Wishart (@JemmaWishart) reported from Felixstowe, England@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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Caroline Caley (@caley_caroline) reported from Ipswich District, England@O2 really are the worst company I’ve had dealings with
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K (@doggett_kieran) reported from Ipswich District, England@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Jen (@SpiralSkies) reported from Ipswich District, EnglandOMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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lily (@lilsss_x) reported from Kesgrave, EnglandSo called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Tracy Excell (@TracyEx) reported from Woodbridge, England@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Matt Crane (@MattyCrane) reported from Ipswich District, England@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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AL (@ashleighlast) reported from Ipswich District, EnglandAs if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Andy Walsh (@09AndyWalsh) reported from Kesgrave, England@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Tracy Excell (@TracyEx) reported from Woodbridge, England@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Christopher Chapman (@Geobadger1) reported from Ipswich District, EnglandHi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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iz (@iz__zy) reported@O2 when is your priority app going to be working? It’s been over a week and nothing and can’t login. I call Customer services and waste of time as they can’t help. Awful service
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フェイス 🐲 (@faceyboi) reportedEvery other week @O2 tells me they’re improving the network in my area and every time it mysteriously gets worse. Weird
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The Nezir (@The_Nezir) reported@O2 As a computer engineer with a master's degree, this explanation struck me as ridiculous. As a customer who has purchased dozens of iPhones, several iPads, three Macbooks, an Apple Watch, AirPods, etc., this is the first time you've surprised me in a negative way.
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the original Grumpy *** (@GitGrumpygit) reported@miniblob_dnr @LUDENClassics @O2 I’ve never had a problem, switched from Vodafone 6yrs ago as they wouldn’t let me pay my bill
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donna williams (@DLWilliams1612) reportedIs there anyway to submit a complaint to @O2 via email? Their online form doesn’t work and I don’t have hours to sit on the phone and go over something that I have already spend hours on the phone dealing with.
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Jamie Todd 🔰 (@JamieVTodd) reported@O2 Sort your service out so I can pay my bills, app doesn't work, direct debit hasn't been taken. Can't take it over the phone. It's been a shambles for months! Trying to pay and oh guess what, I can't and I'm about to be cut off again 🙃
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alaw mot (@SimonTa44447286) reported@O2 @Gary_Polley I dont beleve owt o2 say anymore ..dm is rubbish .still no reply after a month ..and a bill for a service i was told 3 times had finished ..
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Mary ✌🏿🇺🇬 (@MaryxSSS) reported@O2 just some feedback - your blue Monday offering is terrible not a fan of spin the wheel. Can you change back the offering or ask your partnerships team to find better quality partnerships?
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AB (@socksandaphone) reported@O2 Following link on priority for Sienna Spiro Manchester 02/03 and keep getting Ticketmaster page saying presale is happening now, but no option to buy. Same for other artists. Want to try and get Muse tickets tomorrow. How can I resolve the issue. No VPNs, blockers etc used.
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leeruddell (@leeroyruddell) reported@O2 Done. I look forward to your response about no issues in the area and to turn my phone on and off again 👍🏻