O2 outages and service status in Harwich, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Harwich, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Harwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Harwich, England
Latest outage, problems and issue reports in Harwich and nearby locations:
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Tim Cutbush (@timcutbush) reported from Ipswich District, EnglandOh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Caroline Caley (@caley_caroline) reported from Ipswich District, England@O2 really are the worst company I’ve had dealings with
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lily (@lilsss_x) reported from Kesgrave, EnglandSo called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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AL (@ashleighlast) reported from Ipswich District, EnglandAs if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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K (@doggett_kieran) reported from Ipswich District, England@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Matty Thompson (@m7hompson) reported from Ipswich District, EnglandWhat’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Andy Walsh (@09AndyWalsh) reported from Kesgrave, England@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Matt Crane (@MattyCrane) reported from Ipswich District, England@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Jen (@SpiralSkies) reported from Ipswich District, EnglandOMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Christopher Chapman (@Geobadger1) reported from Ipswich District, EnglandHi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Jemma Wishart (@JemmaWishart) reported from Felixstowe, England@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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Tracy Excell (@TracyEx) reported from Woodbridge, England@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Tracy Excell (@TracyEx) reported from Woodbridge, England@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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naveen kumar (@naaaaveeen) reported@O2 hello I lost signal on my phone tried to contact customer service, it say we closed at 8PM and try to contact tomorrow. I am with out signal now and no data/network just need to relay on WiFi. Can you pls help?
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Shaun (@LfcShaunjudge) reportedI can confirm the package I was told I was getting and cost is totally different to what I have.. Lucky they wrote down what I asked for @O2 are in breach of contract.. I'll be in touch..
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W (@NWIWC01) reported@O2 @Happyengland79 The mast in tameside doesnt work either, my signal is always awful. Im leaving when I have time to ring around places
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Lee Knight (@tweets_by_leigh) reported@JohnTillUK @O2 It’s the same where I live, the main town centres are down, the mast near my house is down, the time they take to fix their dated masts is ridiculously slow, over capacities as well from Sky, Gif GaF, Tesco etc aren’t helping, I’ve never known it this bad
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Paul Ormerod (@PaulOrmerod5) reportedStay well clear of of @O2 there deals look good on paper but if it comes to even the slightest issue you will be passed around a team of people who couldn’t tie a shoe lace let alone deal with a loyal customer who has been with them since 2012….absolute joke
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Gary (@Bov__) reported@chipstuart67 @O2 I mean it would be unusual for a big corporation like o2 to only be interested in money and not give a **** about their customers……
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Jake Moore (@JakeMooreUK) reportedDoes anyone know the rules of @O2’s 4G/5G game? I can see the signal, but apparently that’s not enough to unlock internet access…
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baby m 🇰🇪 (@princessdelfueg) reported@O2 wtf am I paying for?
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Jake Moore (@JakeMooreUK) reported@O2 Yes. But it shouldn’t need this. I slightly understand when it’s a busy area with lots of people but it’s 2026 and we shouldn’t be overloading it. It would be better if you just said no service. Frustrating.
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Paul Ormerod (@PaulOrmerod5) reported@samuelevolpe @O2 It’s been three weeks since @O2 sent be an upgraded phone that was blocked due to a fraud claim on it….still no closer to the issue being sorted absolute the worse company staff don’t have a clue