O2 outages and service status in Harwich, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Harwich, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Harwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Harwich, England
Latest outage, problems and issue reports in Harwich and nearby locations:
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Tracy Excell (@TracyEx) reported from Woodbridge, England@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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lily (@lilsss_x) reported from Kesgrave, EnglandSo called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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AL (@ashleighlast) reported from Ipswich District, EnglandAs if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Tim Cutbush (@timcutbush) reported from Ipswich District, EnglandOh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Andy Walsh (@09AndyWalsh) reported from Kesgrave, England@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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K (@doggett_kieran) reported from Ipswich District, England@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Matty Thompson (@m7hompson) reported from Ipswich District, EnglandWhat’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Christopher Chapman (@Geobadger1) reported from Ipswich District, EnglandHi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Jemma Wishart (@JemmaWishart) reported from Felixstowe, England@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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Tracy Excell (@TracyEx) reported from Woodbridge, England@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Matt Crane (@MattyCrane) reported from Ipswich District, England@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Jen (@SpiralSkies) reported from Ipswich District, EnglandOMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Caroline Caley (@caley_caroline) reported from Ipswich District, England@O2 really are the worst company I’ve had dealings with
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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emze (@KerZE87) reportedo2 this is getting ridiculous now either you sort your signalling issues out in my town or refund me monthly bill for the service you haven’t been providing for WEEEEEKS @O2
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Kirsty (@bezerinatour) reported@redshellybelly2 @O2 Im having the same issue
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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MAMY🍄 (@Savanagirl) reported@O2 I have sent a message too for the same issue
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baby m 🇰🇪 (@princessdelfueg) reported@O2 wtf am I paying for?
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Shana Hendry (@Happyengland79) reported@O2 are ignoring customers! Their profits took a dive last year so you'd think they'd treat us customers better as to stop it continuing into 2026! Mast not worked properly in over a year and no refunds paid out! A big company that can't afford to pay it's debts. Embarrassing!
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Devs (@Destr0yT0Create) reported@McDoogan83 @peej1975 @O2 Was for me managed to get my spin but it's down again now.
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ele (@eleonorasworld) reported@O2 Hi, every time I try to log in to my The O2 account on the app, I get the message "Oops, incorrect email or password." And I have to change my password every time I log in. This has been going on for months, you should do something to fix it
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Mr M (@Superflymarco) reported@O2 Yes I’ve checked and logged in and apparently I was alerted previously my bill was going up extra which was outwith my agreement increase and I had a limited time due to this to terminate contract freely. I don’t wish to do that but I do wish my bill to be less like before.
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Stuart Maun (@MAUNConsulting) reported@O2 I won on the O2 Priority Spin to Win yesterday. A free sweet treat from Greggs. Said an email would be sent to claim. Nothing received. Checked junk/spam too. How long does email take to arrive? Saw a code on screen as confirmation yesterday, but can’t find it now?