O2

O2 Outage Report in Griffithstown, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Griffithstown, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Griffithstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Griffithstown, Torfaen County Borough, Wales 12/11/2025 14:45

December 11: Problems at O2

O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Griffithstown, Torfaen County Borough, Wales

The most recent O2 outage reports came from the following cities: Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomAbertillery Phone
United KingdomCardiff Phone
United KingdomAbergavenny Internet
United KingdomBlackwood Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Griffithstown, Wales

Latest outage, problems and issue reports in Griffithstown and nearby locations:

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

  • jamieriddell Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • HywelButcher Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • ieuanbeal15 Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales

    @O2 your live chat service is garbage. 15

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • debsj22 debs (@debsj22) reported

    @O2 I’m disappointed to see the weekly Caffe Nero treat has been downgraded to a monthly drink. It was the only reason I have tolerated o2 and their patchy mobile service (non existent in my house).

  • dunny6times Darren Dunne (@dunny6times) reported

    Ay how come I don’t get signal anywhere near a football match @O2. Seriously it’s 2022 and to not be able to make a phone call when needed outside a football ground is awful. I pay £60+ a month is annoying. “We’re better connected”. Any ideas, people? @O2

  • NathanRelph Nathan Relph (@NathanRelph) reported

    @O2 I don’t have wifi at work, I understand that you can’t provide a fault free service, but I’m paying for a service I can’t use properly! I haven’t been able to use my data for 9 hours a day for the last week & another 6 days of it yet! 13+ days of no data is *************** a bit!

  • angelaninian angela ninian (@angelaninian) reported

    @O2 I've been having so many issues with network over the past month and signal is non existent if not connected to a WiFi hub! I've tried everything and still nothing works 😭 I need service for work as I am on 24hr call out!!

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • HuguenotHouse Huguenot House 🎪 🕷️🕸️🕯️⭐🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝🌻 (@HuguenotHouse) reported

    @famelicose2 @O2 Report the false email to the ombudsman. You might end up staying, but reporting it will help others and our future info

  • themandiespence Mandie (@themandiespence) reported

    @O2 I need help with something on my latest bill please

  • G_Hughes86 GH (@G_Hughes86) reported

    @dunny6times @O2 I’ve just moved from EE to 3 and now I can’t get signal at Anfield

  • OzanKamiloglu Ozan Kamiloglu (@OzanKamiloglu) reported

    @ruawall @virginmedia @O2 Sorry to hear all this Illan. This reminds me that chap, who told me when I have arrived to this country first time, never ever sign a contract with Virgin. What ever they sell, and what ever they say.

  • Colin__Woods Colin Woods (@Colin__Woods) reported

    @O2 I can confirm you’re unable to offer a fault free service as I’ve not had a network since yesterday morning - hence asking for a refund!!!