O2 outages and service status in Great Barr, England

Problems in the last 24 hours in Great Barr, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Great Barr, England

The most recent O2 outage reports came from the following cities: Burntwood, and Birmingham.

City	Problem Type	Report Time
Burntwood	Internet	3 days ago
Birmingham	Internet	6 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Great Barr, England

Latest outage, problems and issue reports in Great Barr and nearby locations:

• 
  Nas Mahmud (@M5Mahmud) reported 8 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Gordé 🦩 (@ReissOmari) reported 9 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 11 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Tracey_Devina (@Tracey_Devina) reported 17 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Ketan Surti (@DirtySurti) reported 20 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Roger Leitch (@notdodgy) reported 22 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  Phil Tonks (@PhilTonks2) reported 27 minutes ago from Dudley, England

  @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 29 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  paul woolley (@macwool) reported 34 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  Lysander 🦆 (@Lysander_16) reported 34 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  The Cake Spa (@TheCakeSpa) reported 35 minutes ago from Lichfield, England

  Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 37 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Tom Bradshaw (@_tombradshaw) reported 37 minutes ago from Birmingham, England

  @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

• 
  Jackie (@UKHarvick_Fan) reported 43 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  emma saunders (@emmajsaunders) reported 45 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Mike Klymko (@MikeKlymko) reported 49 minutes ago from Dudley, England

  @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

• 
  steve beard (@steve8454) reported 50 minutes ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

• 
  Teg Singh (@MrTegSingh) reported 51 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Alison Hadley 🛵 (@devilwoman1975) reported 55 minutes ago from Walsall Wood, England

  @O2 losing signal on walsall area

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 60 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Sanderson (@Tomstukeley) reported 8 minutes ago

  @JamesBlatch @O2 Wifi in Hinch is terrible and not just in the hopsital!

• 
  Deano... (@Frugal_ways) reported 13 minutes ago

  @O2 Website crashing - after displaying payment screen - tried on three browsers now. Thought it was the authorisation issue, default email opening a browser that no longer works with website. Changed default browser on email, it worked, but payment confirmation screen crashed.

• 
  Hugh (@Hughtying) reported 14 minutes ago

  @Happyengland79 @O2 @BBCWatchdog That is utterly shameless. Admitting you're right just to pull the exact same stunt again is pure bad faith. Drop the formal deadlock letter and take them straight to the Ombudsman—they can't just keep raiding your credit!

• 
  Deano... (@Frugal_ways) reported 16 minutes ago

  @O2 There was no outage in Burnley, nor Horwich (right next to a 5g mast!) a day later. Tried the old airport mode reset, plus phone reset, neither worked. Got home, works fine. Little point paying for a mobile service if it only works when I'm home.

• 
  Tom Talks Cars (@TomTalksCars) reported 19 minutes ago

  5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days

• 
  Gabriella (@Gabriella1919x) reported 19 minutes ago

  @Frugal_ways @O2 It's a nightmare I have been trying for 3 days to pay and the website doesn't work at all, can't go through my o2, Google or anything tried incognito want to set up direct debit. They are just ignoring my messages now. Total joke

• 
  Becky Mollon (@BeckyMollon) reported 19 minutes ago

  @O2 It started working at 10:05. Unfortunately the venue I want isnt doing VIP in the presale after all that! Thanks for your help anyway.

• 
  Sarah H (@SarahWM45) reported 20 minutes ago

  Through a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis

• 
  millie (@overgrownmillie) reported 22 minutes ago

  @O2 tell me how I'm supposed to make an online claim about my stolen iPhone when every time I try and use the link it comes up with error 401 unauthorised. What is my £15 a month actually doing if I can't access this ****?????

• 
  Mike (@MiKe1983_) reported 22 minutes ago

  @O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....