O2

O2 Outage Report in Great Barr, Sandwell, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Barr, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Barr, Sandwell, England 11/25/2025 15:20

November 25: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Barr, Sandwell, England

The most recent O2 outage reports came from the following cities: Birmingham, West Bromwich, Oldbury and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Barr, England

Latest outage, problems and issue reports in Great Barr and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • ppmbecky ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OCDegen Eren (@OCDegen) reported

    @O2 I'm in paris but can't get my roaming working so i can use my data, any help please?

  • whyte24 gregory whyte (@whyte24) reported

    @O2 you have disconnected my Friends phone for an error which is your fault. She can not male or receive calls. She can not even call u. Disgraceful service. Someone needs to sort this straight away ans get in contact with her immediately. Poor customer service

  • craiginscotland Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported

    @O2 Was today, supposed to be complete by 6pm. MyO2 shows the ported in number, if I call it I get the O2 answerphone, but restarting phone shows “no service”. Bloke on phone said I need to go to a shop for a new esim as porting in needs a new sim…

  • thinreaper thinreaper (@thinreaper) reported

    I've ordered a new phone @O2 and I'm trying to finish the legal bits but the link to checkout that I've been sent isn't working because your website seems to be down. It's been like this all day, any idea when it's going to be sorted?

  • MuslimShamir Poor Shamir Claimant Ali follow (@MuslimShamir) reported

    @O2 Ur network is shite.

  • george_swani Geo (@george_swani) reported

    @O2 Hi , yes it worked and stopped again working , I called your customer care today and they seems to saying there was another sim swap , I have no idea why it happened ? I am without service for the past 2 days , it is a real shame that O2 is not keen on solving customer issues

  • dangermouse87 Nikita Green (@dangermouse87) reported

    @O2 Is that a number 8826 and will I be charged I’m not a customer of O2, I haven’t clicked any links

  • RO55CO1 Ross Jones (@RO55CO1) reported

    @O2 still **** reception, no where near EE. Wish I never changed 😢

  • craiginscotland Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported

    @O2 ported in a number to an existing esim today and now have no service, do I really have to go to a shop for a new esim? Feel like I was fobbed off on the phone just now😭

  • TeresaBWarr Teresa Warren (@TeresaBWarr) reported

    @O2 Thank you,had already tried network checker-was quite concerned.Have paid for pay as you go BT WiFi for WhatsApp calls in the meantimw