O2 Outage Report in Great Barr, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Barr, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Great Barr, Sandwell, England
The most recent O2 outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Great Barr, England
Latest outage, problems and issue reports in Great Barr and nearby locations:
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Keane
(@codemonkey3350) reported
@O2 new SIM card same problem as before. This is just silly now. I want to cancel my contract and I’m not paying the get out fee. You have not provided me with the service I’m paying for since day 1 @Ofcom @CitizensAdvice please advise my rights
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ᴘᴀʙʟᴏ
(@PabIotommo) reported
Hello there @O2 I’m sending you this tweet having to use my hotspot on an EE SIM card. Could you please explain to me when you will get with the times and sort your dreadful signal out.
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Jane Redhead
(@ageingOUstudent) reported
@O2 I am trying to contact someone to actually talk to live about changing contract sim. Automated phone keeps telling me to go online and then cuts me off messenger thing isnt working either Any help is appreciated, thank you
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Kelsey Morgan 🇯🇲🇯🇲🇯🇲
(@iamkelseymorgan) reported
@O2 Is there an alternative contact? Phone and website still not working
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Navik Islania
(@FrankTurbo6) reported
@O2 Yeah it doesn't work. Been trying for about a week. You go through the process and the checks and then get cut off 👍
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James Fishlock 🏴
(@James_Fishlock) reported
@O2 your customer support is actually shocking - I’ve rang customer service 3 times a day for 5 days only to get cut off every single time someone answers. All I want is my phone replacement or to be refunded the value!
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Robert welch
(@Mg20i) reported
@O2 my new SIM says its not provisioned pls help.
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Sophie Newton
(@Sophie_newton) reported
@O2 hi can someone help me via dm as I can’t make calls as the 5g sim you’ve given me isn’t working
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Matt Philpott
(@Matt__Philpott) reported
@O2 @O2 I've already done both of these. According to your network checker there is no issue in my area and none of the other actions have helped.
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Jan Harvey
(@janharveyjh) reported
@O2 I have been trying to speak to a real person for 4 weeks now no luck. Live Chat cut me off several times. I have no signal indoors and have to go into my garden to make or receive calls. Checked network coverage. Has anybody had any success talking to someone at O2?