O2

O2 Outage Report in Great Barr, Sandwell, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Barr, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Barr, Sandwell, England 03/25/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Great Barr, Sandwell, England

The most recent O2 outage reports came from the following cities: Birmingham, Lichfield, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley and Sheldon.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomLichfield Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Barr, England

Latest outage, problems and issue reports in Great Barr and nearby locations:

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Khleopatra_VII Lori Harveys Apprentice (@Khleopatra_VII) reported

    WHYYYYY DO I NEVER HAVE ANY SIGNAL @O2 WHYYYYYYY am I only ever on 1-2bars?

  • GraemeDTaylor Graeme Taylor (@GraemeDTaylor) reported

    @o2 Can’t login to app or website. Trying to take advantage of current offers but can’t

  • NaqviQasim Qasim Naqvi (@NaqviQasim) reported

    @O2 extremely poor customer service. I moved to your network more than a week ago and still dont have any 4g/3g service. No one has bothered calling back to try and fix the issue. When i call i am simply told we have escalated.

  • pappa_mole PAPAMOLE (@pappa_mole) reported

    Awfull customer service yet again from @EE thank god I only have one phone left with them now... Thank you @O2 for helping me resolve an issue with unblocking my 2 ee phones. Amazing custimer service yet again from @O2

  • sheislolade Nenye 🌹 (@sheislolade) reported

    I have been with you since 2005 and this is how you treat a loyal customer? .. I paid for an excess in February and today your customer service agent Ellie from denville is telling me I have to upgrade my contract to get my phone repaired @O2

  • ChristinaSVO CHRISSY (@ChristinaSVO) reported

    @O2 Your help guide doesn’t do anything for me. Your colleague said the issue will be fixed in 24hours 2 days ago. I’ve not had network connection for 5 days!

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • extralargepeas blake (@extralargepeas) reported

    @O2 I’ve been trying to pay off my device plan all day but every time I ring 202 it says I have nothing to pay, please help me

  • sch13 Stephen (@sch13) reported

    @O2 I received a letter on sat 3rd April, say 02 would be closing my account, "unless we hear from you by the 5 May 2021", I rang customer services straight away to say I have a Paid Up Front For Life Account and I still use it, but they didn't understand. Who should I contact?

  • lillybet2021 Lilybet (@lillybet2021) reported

    @O2 I've posted the screen shot! I am not able to get past the login screen due to the message I've already posted