O2 Outage Report in Great Barr, Sandwell, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Barr, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at O2
O2 is having issues since 04:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Great Barr, Sandwell, England
The most recent O2 outage reports came from the following cities: Birmingham, Oldbury, Wednesbury and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Wednesbury |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Great Barr, England
Latest outage, problems and issue reports in Great Barr and nearby locations:
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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brian
(@smots_gtfo) reported
@ThisIsCMBarnes @O2InstituteBham @O2 I don't really care what they've done tbh, as long as the music sounds good I'd be fine seeing anyone. If it was that bad they'd be in prison.
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...--
(@thatgirlthere14) reported
@O2 absolute pile of steaming ****
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Amber Franklin
(@ambermk1993) reported
@O2. My bill is overdue and I'm I'm going to have a late payment fee. I wasn't able to get in touch with you by phone but I don't have any signal. I was wondering if you are able to take the charge off.
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...--
(@thatgirlthere14) reported
@O2 *******
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Jamie King 🇪🇺
(@bigjimble) reported
@O2 absolutely useless customer services. Have been waiting for a refund for a product you couldn’t deliver for A MONTH. Financial ombudsman has been contacted.
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Paul
(@paulhayward200) reported
@O2 Yet another day and more lies from O2. I spoke to someone yesterday who promised that they would put a discount on my account for the awful service I get from O2. Surprise Surprise its not been done and no record of it. You really are the worst network ever. 🤬
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Sarah Munnings
(@MunningsSarah) reported
@O2 I have been a loyal customer for years. I am disgusted how this has been handled
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zia abbasi
(@ziaabbasi) reported
@O2 @TheO2 @o2businessuk worst network. Pathetic customer service.
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Liam Furnell
(@Liamtrueblue) reported
@O2 hi o2, it’s been 2 weeks since I joined and my bolt benefits haven’t yet been applied. Any idea how I can get help ?
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Sarah Munnings
(@MunningsSarah) reported
@O2 I could cry, I am currently on chat, so many different excuses about why it’s not happening… Yesterday I spoke to some and they said it would be fixed today. Just confirmed no issues at the postcode I’m at. I have an elderly mum and carers who only have my number