O2 Outage Report in Great Barr, Sandwell, England

Problems in the last 24 hours in Great Barr, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Great Barr, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Lichfield, Walsall, Stourbridge, Wolverhampton, West Bromwich, Dudley, and Sheldon.

City	Problem Type	Report Time
Oldbury	Internet	2 days ago
Birmingham	Phone	4 days ago
Birmingham	Internet	8 days ago
Birmingham	Internet	14 days ago
Lichfield	Internet	14 days ago
Birmingham	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Barr, England

Latest outage, problems and issue reports in Great Barr and nearby locations:

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 4 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Paul Berry (@paulberry2303) reported 7 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Teg Singh (@MrTegSingh) reported 10 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Gish Abeyratne (@GoGishiGoGo) reported 14 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Ketan Surti (@DirtySurti) reported 20 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Steve Jones (@StevoJones1984) reported 23 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Matthew Parker-Jones Hall (@mparkerjones) reported 27 minutes ago from Walsall Wood, England

  @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

• 
  Crystalcraft Andy (@Crystalcraftand) reported 28 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  Matthew Sparks (@matthew_74) reported 29 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Tracey_Devina (@Tracey_Devina) reported 29 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Rachele (@_Rachele_) reported 32 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Nas Mahmud (@M5Mahmud) reported 35 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Matthew Sparks (@matthew_74) reported 42 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 47 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Chris Booth (@c_booth1990) reported 48 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Evan Davis (@EvanD) reported 50 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Gish Abeyratne (@GoGishiGoGo) reported 51 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Adam Waterhouse (@adam0604) reported 52 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Gordé 🥚 (@ReissOmari) reported 53 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 54 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oliver Roper (@OliverRoper_) reported 6 minutes ago

  @O2 had poor signal for over 3 months with O2 @EE was never an issue. Person via DM has told me the network in my area is “busy” and I’ve been “unlucky” with this. No help. #o2 #1starcustomerservice

• 
  Kevin Benton (@KevinJBenton) reported 9 minutes ago

  @O2 My signal keeps dropping between 2 and 3 bars and has been like this for a week or so ever since you did some work in the B16 area of Birmingham in late September I have tried switching between 4G and 3G but still same Pls check ur system for errors Thanks

• 
  Mike Twigg (@genchi_king) reported 10 minutes ago

  3 days of “no service” @O2 when are they going to fix this ?

• 
  Iain C (@Cairnsy101) reported 12 minutes ago

  @O2 I’m trying to add the Disney+ £2 off offer to my account, but keep getting an error “Oops, there's been a problem Sorry, we can't show you this extra at the moment.” Can you help please? Thank you

• 
  Kevin (@1kevin010) reported 12 minutes ago

  @george_s32 @O2 There has been quite a few people with this issue George, I got the same error 3 times, I was asked to wait 2-3 hours, other people were asked to wait 35 mins then try again. Mine went through on the 4th attempt ! Hang in there

• 
  Rishi Harani (@rishiharani) reported 13 minutes ago

  @O2 SIM card not showing network and says not provisioned. How to handle this ?

• 
  Exclusive Or (@X_OR) reported 14 minutes ago

  @O2 Hi. I ordered a device that is to be delivered on Monday. However I've changed my mind. How can I cancel the order?

• 
  George S (@george_s32) reported 16 minutes ago

  @O2 trying to order the Apple Watch 7 but getting error messages, help?!

• 
  Benjamin Webster (@benjaminlfc) reported 25 minutes ago

  @george_s32 @O2 Keep trying so long as you don’t have any up front costs of course. Mine eventually went through just ended up with a delay in delivery because if the technical issues

• 
  Marcus (@marcus7835) reported 29 minutes ago

  @O2 is there an easy way to give you guys a PAC code as I can't seem to find one that doesn't involve getting cut off from your help line. Most networks make it easy.