O2

O2 Outage Report in Great Barr, Sandwell, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Barr, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Barr, Sandwell, England 10/08/2024 15:35

October 08: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Great Barr, Sandwell, England

The most recent O2 outage reports came from the following cities: Birmingham, Solihull, Tamworth, Sutton Coldfield, Wolverhampton and Dudley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Barr, England

Latest outage, problems and issue reports in Great Barr and nearby locations:

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • AnneBaines1 Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England

    @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

  • Martbushii Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported from Dudley, England

    @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • c_booth1990 Chris Booth (@c_booth1990) reported from Walsall Wood, England

    @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported

    @66usual @O2 Is there a minus option? To rate a service, first you must provide one.

  • ibiza_music_edm Chris / El Kapitan (@ibiza_music_edm) reported

    @O2 Restarted several times/ reset network settings several times, calls are fine, txt messages work fine

  • __Melli__ 🌸 MelliMoo 🌸 (@__Melli__) reported

    Any update on why there's zero signal in the BB9 area @O2 can't ring or text out and nobody can get through to me 🙄

  • Jermaine_ManUtd Jαу (@Jermaine_ManUtd) reported

    @O2 why do you seem to rely to tweets about simple questions quickly but I’m waiting a day to get a reply back to each DM from your customer service team on this account?

  • 1975craigb Craig Brothwood (@1975craigb) reported

    @O2 No, neither was the regional manager. Legally I'm allowed to cancel as I'm within 14 days, the team on the phone wanted god himself to say so, right now I actually don't know what the plan is!

  • andy7hodgy Andy (@andy7hodgy) reported

    @O2 Would love to follow that link but no signal 🤔

  • magsfoxyloxy Maggie (@magsfoxyloxy) reported

    @O2 I’ve tried that and it just won’t connect to any other. It’s so bizarre as we have never ever had this issue here

  • GJJ1A GJ (@GJJ1A) reported

    @O2 have now been unable to port my number for 6 days! No escalation has occurred, and customer service is no existent. Ofcom regulations state a number must be ported within 1 day. #CustomerService #O2

  • Jermaine_ManUtd Jαу (@Jermaine_ManUtd) reported

    @O2 why do you seem to reply to tweets about simple questions quickly but I’m waiting a day to get a reply back to each DM from your customer service team on this account?

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    @8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.