1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Great Barr, England
O2

O2 Outage Report in Great Barr, Sandwell, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Great Barr, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Great Barr, England

The most recent O2 outage reports came from the following cities: Birmingham, Lichfield, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, and Sheldon.

CityProblem TypeReport Time
Birmingham Phone 21 hours ago
Birmingham Internet 5 days ago
Birmingham Internet 11 days ago
Lichfield Internet 11 days ago
Birmingham Internet 12 days ago
Birmingham Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Barr, England

Latest outage, problems and issue reports in Great Barr and nearby locations:

  • devilwoman1975
    Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • Dedicated_Mole
    Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • Villandrew
    Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • LittleMissCosta
    Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • conorcole
    Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • GedNeilAlex
    #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • LittleMissCosta
    Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • ASWM1990
    ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • longhairdsgtmaj
    Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • Joynayyar
    Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • emmajsaunders
    emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • SophieMDrake
    Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • RampziieTweets
    Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • crazysamsam
    Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • macwool
    paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • areeyoushaw
    Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • peepvato
    - (@peepvato) reported

    @kornsteven @O2 Mine keeps changing to the recycling details instead (I’ve never used switch up but I have it) 🫣

  • francestom
    francestom (@francestom) reported

    @o2 ‘sigh’ I have been trying to use the app, but each time I enter my email and click Forgot my Password, no link comes to my email. Your bill did. Can u fix it.

  • debdoodleslap
    Debbie (@debdoodleslap) reported

    @O2 absolutely terrible customer service! New phone vanished on transit. Call Centre NO help. One week and counting! Disgusting. Avoid o2!

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    For anyone having an issue when ordering the new iPhone from @O2 when trying to use switch up and the upfront cost is showing as what you fully owe for the phone you need to get to the basket page before it actually updates to just the £1 upfront cost, obviously getting to the basket page is proving difficult but it does update to £1 once there

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @jcrrn_ @O2 I got the same and I managed to get to the end of the checkout essentially. Had to call, they had to cancel the order and put it back through

  • callmemaz
    maz 🍉 (@callmemaz) reported

    DO YOU HAVE ANY COMPETENT WORKERS IN YOUR OFFICES I need help pls @O2

  • mrcptainamazing
    mrcaptainamazing 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrcptainamazing) reported

    @O2 Yes, I would really like to waste more of my time trying to get through. Either your website team are all off on holiday, or they need sacked. Shocking service. Now no doubt the delivery time will be several weeks.

  • OfficialJoshHR
    Josh HR  (@OfficialJoshHR) reported

    @O2 what an extremely poor experience. Got to checking out the iPhone 17 Pro Max and as soon as I hit payment, it timed me out and redirected me to another queue. Then the queue paused for ages, when it resumed, the delivery date is now up to 3 weeks. 😒😒😒 #o2 #iPhone17ProMax

  • camthetank123
    Cameron Ellis (@camthetank123) reported

    @O2 3/3 …. Now left with no phone debt agency and default for something that could of been resolved in 3 weeks …. I urge all to get away from o2 I was loyal customer spent fortune and soon as I’m vulnerable they say ******* and stick it to you …

  • SoMoonstruck
    Lyn Tracy 🍒 (@SoMoonstruck) reported

    @O2 so as someone who never uses on average 2gb of data I was advised my 10gb was used in 15days and interesting 4gb, your customer service advised me, disappeared completely in 1 night, and you couldn’t give me any answer. I’m really rather concerned my data can disappear 1of 2