O2 Outage Report in Great Barr, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Barr, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Great Barr, Sandwell, England
The most recent O2 outage reports came from the following cities: West Bromwich, Walsall, Birmingham, Oldbury, Dudley, Sheldon, Wolverhampton and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Phone | |
| Walsall |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Dudley |
Phone | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Great Barr, England
Latest outage, problems and issue reports in Great Barr and nearby locations:
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Murphy
(@tjwmurphy) reported
@O2 I'm a carer for someone who cannot speak. The Chat on your website, after 100 minutes of chat, refuses to allow technical support escalation other than over the phone. He requires email support because he can't speak.
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𝐏𝐞𝐧𝐞𝐥𝐨𝐩𝐞 𝐘𝐨𝐮𝐧𝐠Ⓥ
(@PPenelzz) reported
@O2 No I don't think so but I think it's finally happened now after midday today! As my old sim went weird and was able to send a text to my number and it came through to my new phone. So guess its all sorted now, thanks for ur help :)
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RC
(@RC_123_) reported
@O2 @MatWelbourn I'm having the same issue - can't access my O2 account via the app or website
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Craig 💭
(@LookAtSpud) reported
Over 3 weeks you’ve had problems providing me signal @O2 with your apparent mast down. 3 weeks! So I’ve decided I’m taking you on @JudgeRinderTV. Absolutely Pathetic! My Compensation claim is for £1Million. #TALKING
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Amish Kapoor
(@akapoo11) reported
@O2 could someone tell me how to call customer service at o2, as I don’t see any option on your main menu to connect to customer service ?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 @O2 even when a customer is out of contract?
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Scott Phillipson
(@Arctic76) reported
@O2 hello there // I’m trying to change the payment date within my account but I can’t seem to. It keeps mentioning will send me a pin to my mobile but only have iPad with you peeps. HELP :-)
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Timothy Murphy
(@tjwmurphy) reported
@O2 I have never in my life experienced such difficulty trying to resolve a problem with a company. Hurdle after hurdle. All we require is an expert in network technical support (not phone support) to email. Is that really not possible?
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A51786
(@astros786) reported
@O2 Terrible Service from O2 👎👎👎👎
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Timothy Murphy
(@tjwmurphy) reported
@O2 There's a serious problem with messages sent to people from 2 different phones and being received from different numbers in a different country. I've been on 2 chats online now for over 350 minutes in total and we've got nowhere because there is not 'technical network' expertise.