O2 Outage Report in Great Barr, Sandwell, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Great Barr, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Great Barr, England
The most recent O2 outage reports came from the following cities: Birmingham, Lichfield, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 9 days ago |
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Internet | 9 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
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Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Great Barr, England
Latest outage, problems and issue reports in Great Barr and nearby locations:
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George Kafetzis (@Georgekafetzis) reported from Birmingham, EnglandThe guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Stuart Collett (@StuartCollett) reported from Walsall Wood, EnglandSo far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Jake Box (@JakeBox7) reported from Walsall Wood, EnglandSwear no matter what town/city I go I get no ******* signal on 02 @O2
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Boris Worrall (@BorisJWorrall) reported from Walsall Wood, EnglandGreat customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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HH (@harryharrad) reported from Birmingham, England@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Paula (@PaulasJewellery) reported from Dudley, England@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Mark cook (@MarkCook3rgj) reported from Tamworth District, EnglandAbsolutely poor service in Skegness this weekend @O2
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Gavin Wallace (@gav_wallace1) reported from Wednesfield, England2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Golden (@GoldenGatsby) reported@DarrylSparey @O2 What is the problem you're having? I've not noticed anything different to usual and use 2FA a lot.
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Stephen Grace (@welfordroad) reportedPlease can you help @O2 I can’t switch on wifi calling setting through My O2, the option under my device isn’t available.
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Darryl Sparey 📈 (@DarrylSparey) reported@GoldenGatsby @O2 Thanks for getting in touch. About 3 weeks ago I stopped getting texts that were for 2FA to my O2 phone. I got in touch with O2 and they said it was a known issue they were working on. It’s been working intermittently since… I’m all ears to work arounds :-)
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Paul Thompsonᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@P_A_Thompson) reported@VMO2News @O2 @concerts_carers Maybe o2 should give more of a **** repairing their ****** masts so people can get a decent signal than pissing about with free concerts eh......
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Superstar Sam (@sl_lewis) reported@O2 can anyone help??
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Wesley borghys (@WesleyBorghys) reportedBeen trying for 3 days to get thought to @O2 only to be cut off after on hold for 25 mins **** service!!!!
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Em 🕊 (@Emmaspencex_) reported@O2 I’m having issues with my signal when calling/ messaging and I’m also having issues with the internet. Is there anything you can do to help fix this?
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Teresa 💜 (@Teresa_ingram1) reported@O2 why the scam and misleading customers. I have upgraded, cannot access my account or claim #samsung chromebook. Customer services couldn't help. Need to complain and close account!
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David Leather (@ThrottleUK) reported@O2 Thanks i managed to get through to customer service on the phone so all sorted now 👍
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Matthews97 (@Matthews977) reported@Declorated_ @O2 I ordered a doro off 02 and was promised a free ******** and it never arrived so I had to go to the pound shop. ridiculous behaviour for a high end company