O2 Outage Report in Great Barr, Sandwell, England

Problems in the last 24 hours in Great Barr, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Barr, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Great Barr, England

The most recent O2 outage reports came from the following cities: Birmingham, Lichfield, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, and Sheldon.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Birmingham	Internet	10 days ago
Lichfield	Internet	10 days ago
Birmingham	Internet	11 days ago
Birmingham	Internet	11 days ago
Birmingham	Phone	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Barr, England

Latest outage, problems and issue reports in Great Barr and nearby locations:

• 
  Roger Leitch (@notdodgy) reported 13 seconds ago from Solihull, England

  @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

• 
  Ketan Surti (@DirtySurti) reported 3 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Chris Booth (@c_booth1990) reported 5 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Steve Jones (@StevoJones1984) reported 14 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Tracey_Devina (@Tracey_Devina) reported 16 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Matthew Parker-Jones Hall (@mparkerjones) reported 17 minutes ago from Walsall Wood, England

  @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

• 
  Evan Davis (@EvanD) reported 20 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

• 
  batgirl (@amanmarway) reported 25 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Gish Abeyratne (@GoGishiGoGo) reported 27 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Roger Leitch (@notdodgy) reported 27 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 28 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Paul Berry (@paulberry2303) reported 37 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Roger Leitch (@notdodgy) reported 42 minutes ago from Solihull, England

  @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

• 
  Crystalcraft Andy (@Crystalcraftand) reported 43 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 45 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 48 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Roger Leitch (@notdodgy) reported 51 minutes ago from Solihull, England

  @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 51 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Gordé 🥚 (@ReissOmari) reported 57 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Rachele (@_Rachele_) reported 60 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Aspinall (@SteveyAsp) reported 9 minutes ago

  @nirave @O2 Yup, the last person I spoke to was the only one interested and to be fair she couldn't apologise enough...It was only because of her service that I didn't ask for my PAC...I'm only using it as a back-up second SIM in my Pixel 6 Pro

• 
  Ryan Taylor (@RyanMarkTaylor) reported 9 minutes ago

  @O2 have honestly the most complicated and frustrating customer service I think I’ve ever come across. Seems the only way to contact them is on chat through app, then options are limited with no way to ask about anything outside of them & then they never answer anyway?!

• 
  Sue Owen Bailey (@SueOwenBailey) reported 10 minutes ago

  @O2 Thanks so much, I have just tried that, spent ten minutes jumping through hoops to speak to someone only for them to hang up on me as soon as they answered. I will DM you - can you arrange for someone to call me please

• 
  Onlyslightlybiased (@onlyslightlybsd) reported 12 minutes ago

  @O2 Have been waiting on hold for about half an hour now, is there any other way of organising a return? Either in store or through a webchat service

• 
  sam (@SrockettSam) reported 12 minutes ago

  @O2 dreadful customer service, fraud team never contact you I've been waiting 42 days, quick enough to send me 8 debt letters though!! 2 complaints put in told response within 5 days again no one gets back to you. DM tell you how sorry they are they'll esculate it still waiting

• 
  Nirave 尼拉夫 (@nirave) reported 13 minutes ago

  @SteveyAsp @O2 They are F*IN USELESS. My email to the fraud team is a 7 paragraph rant that is also copied to every o2 executive email address. You know the best bit? This whole account is only DAYS old – what an utterly garbage company, no wonder they sold cos they were screwed otherwise.

• 
  Nirave 尼拉夫 (@nirave) reported 14 minutes ago

  @SteveyAsp @O2 I’m going to write a review and then run a TON of ads so no-one signs up for this bs. Hell, I may even launch another UK site just to sh*t all over O2 and the so-called customer service. I’m that angry right now

• 
  Benjamin Webster (@benjaminlfc) reported 15 minutes ago

  @O2 sort out your network!!!! Over £300 a month on airtime plans and devices and this is what I get

• 
  beehem (@sololatolulope) reported 15 minutes ago

  @O2 , you do not care about your customer and am very upset about this. @O2 isn’t taking any responsibility and it seems like @RoyalMail isn’t too. How do I get my phone back or my money in this case.

• 
  Forty-Nine Sea Horses (@GiveUpTheJosh) reported 17 minutes ago

  **** @O2 so much. Upgraded yesterday so it would be on the same sim, go to work today and i have no data??? Great