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O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ferndale, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

CityProblem TypeReport Time
New Tredegar Total Blackout 18 days ago
Treharris Phone 1 month ago
Bridgend Phone 4 months ago
Bridgend Phone 4 months ago
Porth Phone 5 months ago
Blackwood Total Blackout 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • andrewhillandCo
    andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • MartynWilliams6
    master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • daunce4thstreet
    Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulSco24
    paul ⚒ ⚒ schofield (@PaulSco24) reported

    @O2 Please help

  • iamstu9
    Stu (@iamstu9) reported

    @SW_Help no WiFi 7.30 from farnborough - London, can’t work on train #Frustration .. the real problem here is @VodafoneUK @O2 and their awful network

  • marjgrrl
    Marj (@marjgrrl) reported

    @O2 no this is via my o2 app. I want to cancel completely

  • Dorris598842831
    Dorris (@Dorris598842831) reported

    @LeeShields1101 @O2 I'll advise you text *dantechs55 * On IG, I was also have similar issues but all Thanks to him Very good at what he does

  • GenyVx
    Geny 💞 (@GenyVx) reported

    @virginmedia @O2 which one of you are completely incompetent?? Neither of you seem to be contactable for complaints and clearly your ‘agents’ aren’t equipped to help!!

  • misterspoons
    Steve Chrispin (@misterspoons) reported

    @O2 terrible customer service from your phone team just now. Ended a call with my wife mid-sentence, so rude and hugely unhelpful when being asked to sort a problem you have caused. Help please.

  • MrNJ39
    Nathan Jarvis (@MrNJ39) reported

    @O2 what number do I call to cancel my cotract within the 14 day cooling off period? Can I do it via email?

  • markhun123
    Mark Hunter (@markhun123) reported

    @O2 my mother recieved ENFORCEMENT NOTICES today from yourselves for ONE missed payment which as a loyal customer to yourselves for many years is her first missed payment which she only missed BECAUSE HER HUSBAND DIED......disgusting company

  • leonpryce6
    Leon Pryce (@leonpryce6) reported

    . @O2 please check your in box, i need help with my account and can not get through to anyone to speak to. Thank you

  • radiocode1969
    Lee Wiltshire 💙 (@radiocode1969) reported

    @Mykiel_B @giffgaff @O2 Hi Mike, it’s been flagged as “intermittent” on O2’s website all week. The problem is affecting both GG and O2 subscribers, so it’s a network/physical layer problem.