O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (26%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Caerphilly and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
-
Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
-
Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
-
Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
-
Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
-
Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
-
master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
-
FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
-
Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
-
S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
-
Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
-
👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
-
Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
-
susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
-
S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
nicola davies
(@Nicdavie1) reported
@PaulSmithJnr @O2 Is it 5g as my signals be bad since upgrading phone to 5g
-
Waheed Ahmed
(@waheed2541) reported
@O2 Yes but if there is a issue I can’t cancel my contract
-
Matthew Wilson
(@mwilson62) reported
@O2 I requested an refund five days ago still yet to receive to it what sort of customer service is this #terribleservice #refund
-
Thomas Hadwin
(@HadwinThomas) reported
@PaulSmithJnr @O2 I have the same exact issue!! Sick of every call dropping out 2 or 3 times regardless of location or who I am calling 🤬👋
-
CJ
(@Socks8818) reported
@O2 I keep losing signal for the past few days, its getting anoying
-
Matthew Kelly
(@soupermatt) reported
@O2 @virginmedia It seems like Virgin have applied my Volt benefits but 02 haven’t, I’ve tried speaking to 02 customer services about this but the only people who were helpful were the virgin media customer service team who sorted it. 02 don’t even seem to know about this when I ask…
-
James Murphy
(@jtm_mufc) reported
Absolutely buzzing to have ordered 4 free cans of @GuinnessGB from @O2, only to scroll down and learn @elonmusk just got $36B richer in a single day. 😩
-
Phil
(@pghgaming89) reported
@iKrushed @O2 @Apple I have issues where I have full signal but my 4G and Internet just doesn't load its so ******* annoying never ever had that issue with o2 before.
-
Enzo
(@Bonzobenito) reported
@O2 hi, There’s a couple of things not working in the priority app. The cinema tickets and the prize draw when it offers you the stargazing gift?
-
Inez MacKenzie
(@InezMackenzie) reported
@O2 I need someone to help me urgently. QR code you provided for my new phone doesn't work and now i hve swapped my sim with you and cannot get into old/new phone to make a call to fix. Please DM me urgently