O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ferndale, Wales
The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar
|
Total Blackout | 20 days ago |
|
Treharris
|
Phone | 1 month ago |
|
Bridgend
|
Phone | 4 months ago |
|
Bridgend
|
Phone | 4 months ago |
|
Porth
|
Phone | 5 months ago |
|
Blackwood
|
Total Blackout | 8 months ago |
Community Discussion
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, WalesTotally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Garry Dauncey (@daunce4thstreet) reported from Pontypridd, WalesNever use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Luna. 🌙💙 (@LunaJay505) reportedtfw I had to disable 5G on a 5G enabled phone just to get some stable service @O2 beg you fix 5G
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jez beetlestone (@bingo2110) reported@O2 I sent my mobile in for repair, I received an authorisation number and sent my device in but haven’t received a repair tracking number ???? Help!!!!!!!
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RedMikey99 (@Mikey99Red) reported@O2 I am disgusted with the Customer service, yesterday they were so helpful and today normal service resumed like a bloody robot,I am a customer and deserve respect as I give them.
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Rebecca Ní Chuilinn (@Beck_C) reported@TashP351 @O2 I’ve noticed they’ve started calling from mobile numbers too which makes me more likely to answer in case it’s an emergency. Sick of them.
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ClairesJourney (@JourneyClaires) reported@O2 is there an issue with signal today? I've not had any signal this afternoon.
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𝔉𝔞𝔦𝔱𝔥 (@misshuncho_) reported@O2 Yes everywhere. Told me to reset my phone with airplane mode on then off etc and that it will be back to normal after a few minutes ... it’s been over a week. Fix it please.
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🧲rafty bee 6️⃣3️⃣ (@craftybeesixty3) reportedNo help at all from @O2 been without service for 8 days and no help at all! They suggested I use WiFi calling when the network themselves have blocked it on my device! Absolute joke!
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Emma (@Emma75155788) reported@O2 your telephone service and customer service is absolutely disgusting! I have had an ongoing issue since May 2020 I call i every month get told a mange will call me back and no one ever does!! Each adviser tells you something completely different..incompetent! Causing stress!!
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Angela Cordell (@chirango) reported@O2 I am trying to contact customer service for 3 days now. Can I please have an email or a telephone number so I can speak to someone!!! @poorcustomerservice
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Alex De Prendergast (@alexandraadp) reportedHi @O2, I have been charged extra on my bill with no details provided and cannot get hold of anyone to advise me, as your automated call service just says Bye to me. How do I speak to someone about this?