O2 outages and service status in Ferndale, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ferndale, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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Shaunalj (@Shaunalj93) reported from Ferndale, WalesI need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Jay Kelly (@JaeyKelly) reported from Bridgend, Wales@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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L U K E (@thelukebamsey) reported from Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, WalesTotally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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Garry Dauncey (@daunce4thstreet) reported from Pontypridd, WalesNever use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tutyweasley (@Tutyweasley) reported@O2 Hi, I have o2 sim but in Japan for a travel, just want to receive calls and texts but sim is not getting connected with any service provider and my voice calls getting rejected. I need your help to increase spend cap if needed to cancel this block so that Ireceive voice call
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Albert bez (@Albertbez544803) reported@O2 how do I speak to someone who knows what they are doing. Got an ongoing complaint for two months
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One Yorkshire gay (@oneyorkshiregay) reported@joecousins89 @Dan_Roberts21 @O2 FWIW it’s not so bad in the north. I’ve had decent signal in Sheffield, Manchester and Leeds recently
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Lauren Hill (@LaurenHill0808) reported@O2 I appreciate this and the signal checker says it’s fine for 4G and 5G inside and out.. but data just does not work, and it has been like that for a while now, outside it says I have 5G but nothing will load and if I go inside it goes into satellite mode..
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Karen Hepburn (@karenh_5) reported@O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone
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Viridis (@Lord_Viridis) reported@waynetuckwell @O2 It's honestly ridiculous. I've given up on them now I don't think they'll fix it. I was with O2 before it was even O2 but this last year has been nothing short of shambolic. If it's not full 5g giving me 5mb/s it's the fact I cannot look at my own accounts.
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Pam Holmes (@pammieh2003) reported@O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!
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glazersout (@siralexisared) reported@LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman
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Micko (@MikeLeach1980) reported@O2 @ad_moran4 O2 are awful, I’ve been with them years and same thing reversed. Running down my imaginary contract as I’m sim only anyway to be able to leave!
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Alex (@alex_hull123) reported@O2 are you having network issues in Hull, East Yorkshire? Signal has been awful for weeks