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O2 outages and service status in Ferndale, Wales

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ferndale, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ferndale, Wales

The most recent O2 outage reports came from the following cities: Porth, and Pontypridd.

CityProblem TypeReport Time
Porth Phone 11 days ago
Pontypridd Phone 14 days ago
Pontypridd Internet 18 days ago
New Tredegar Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • thelukebamsey
    L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • TerrySinnett
    Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • JaeyKelly
    Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • OneanonlyKatie
    Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • MartynWilliams6
    master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • OneanonlyKatie
    Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • andrewhillandCo
    andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • nopantsuk
    Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • Shaunalj93
    Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cathays, Wales

    @O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • daunce4thstreet
    Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • ImogensMind
    👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IanCutress
    𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠 (@IanCutress) reported

    @TomTugendhat @O2 @EE What did you do in the years you were in government to fix it? Plenty of time to do something, and yet. Stop virtue signalling and find some introspection.

  • silestanix
    Mr H (@silestanix) reported

    @O2 I've got a formal complaint pending at the moment so I doubt online team could push it any further but appreciate you guys wanting to look into this, will DM you the complaint reference number. And yes, PAC code would be good too, will send my number in that same dm.

  • FelisMortRes
    HomoAntiquus (@FelisMortRes) reported

    @TomTugendhat @O2 @EE Maybe the companies set their network for official population data, and real population number is waaay higher?

  • TomMorgan83
    Tom Morgan (@TomMorgan83) reported

    @O2 Your store cannot help either - please supply me an email contact with whom I can make a complaint formally

  • colwyn0077668
    Colwyn00 (@colwyn0077668) reported

    @TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.

  • RLBD1920
    R B (@RLBD1920) reported

    @O2 I did and it said there were no issues but now that I’m outside of my office I seem to have access to data now

  • BenjaminEHowe
    Ben (@BenjaminEHowe) reported

    @AndyFurnival2 @TomTugendhat @O2 It was better when there were fewer mobile devices competing for the same signal.

  • Groundhopperno1
    RichardAngell (@Groundhopperno1) reported

    @O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service

  • cmonmun
    Isca Augusta (@cmonmun) reported

    @RealToffeeCelt @O2 @TomTugendhat I get no O2 signal at work or home. I don’t even get 4/5G data in the middle of Winchester, which is not exactly economically deprived. They’re just crap.

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    @Alicetweets @O2 credits of £165 and £54.42 missing been on hold, cut off through security 5 times since 16.17 today, and it is now 18.14 and told that the credits have been moved, but they can not tell me where, and there is no senior person than the rude and obstructive individual I am talking to, and he has lied to me three times during this call, which is mean to be recorded.