O2

O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 04/17/2024 04:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent O2 outage reports came from the following cities: Caerphilly, Cardiff, Pontypridd, Aberdare, Blackwood, Bridgend, Hengoed and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCaerphilly E-mail
United KingdomCardiff Internet
United KingdomPontypridd Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

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O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

  • BigDogWrestler Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, Wales

    How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • divyaparikh_ Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • Lea_May_ Lea French (@Lea_May_) reported from Cardiff, Wales

    @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • davesouthphoto Dave South (@davesouthphoto) reported from Cardiff, Wales

    If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wokennotwoke ♡ Lauri♡ (@wokennotwoke) reported

    @O2 No you completely fudged up! I was waiting from 9:20 yesterday and couldn’t get in all day! I spoke to o2 who said they was having issues, bottom line is you didn’t give any one a chance they went within seconds for those who had the time to sit and constantly check!

  • jay_doggg Jay_147 (@jay_doggg) reported

    @O2 new customer here, been trying to swap from physical sim to eSIM all week but your chat team haven’t been able to do it, I’ve now been cut off when speaking to an advisor 3 times tonight and had a call intercepted when discussing personal details which I thinks a data breach

  • corrieheale Corrie Heale (@corrieheale) reported

    @O2 What do you mean ‘you’re sorry that not all customers were successful?’ How was anyone successful when the The O2 app was down all day and night yesterday? Absolute shambles. @ThreeUK customers didn’t seem to have a problem.

  • AdamAKnight Adam Knight (@AdamAKnight) reported

    @O2 The 3 month trial of Uber One on the O2 Priority app says it's already been used, would you be able to help at all?

  • crazy4dslr Aidas Mrg (@crazy4dslr) reported

    @O2 Stop with you network tips. You need to do something and not us. Everyone who is using 4g with O2 around Westminster Abbey have same issue. No internet most of the time. FIX YOUR MASTS! We can see and track mast on the building but still no internet.

  • ClaireFozz Claire (@ClaireFozz) reported

    @O2 I would like to cancel my contract within the 14 day period of signing up but unable to do this online. Would someone be able to help me do this?

  • AndiMadd Andy Madanat (@AndiMadd) reported

    @LilHay @O2 It is yeah, I think they’re hoping we just give up and go onto live chat or ring O2. They give us false hope that they’ll reply to our query but never do. So much for replying ASAP… “as soon as possible” 😕🫤

  • SimonLebeau7 Simon Lebeau (@SimonLebeau7) reported

    @O2 It’s a shame you can’t help your customers who have been trying to contact you since Monday about a damaged device. Whether that’s online, on the phone or in store. Disgusting

  • SimonLebeau7 Simon Lebeau (@SimonLebeau7) reported

    @O2 Can you respond to my complaint in your DM’s please or I will be forced to contact OFCOM and Trading Standards about my complaint.

  • spam9i itsspam (@spam9i) reported

    @O2 network f**cking worst in Hamburg. DO NOT USE IT FOR YOUR BROADBAND. Do not!! It’ll be disconnected for every 2 min and come backs like after 10 minutes