O2 outages and service status in Ferndale, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ferndale, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ferndale, Wales
The most recent O2 outage reports came from the following cities: Porth, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Phone | 2 months ago |
|
Pontypridd
|
Phone | 2 months ago |
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Pontypridd
|
Internet | 2 months ago |
|
New Tredegar
|
Total Blackout | 5 months ago |
Community Discussion
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, WalesTotally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Shaunalj (@Shaunalj93) reported from Ferndale, WalesI need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant
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L U K E (@thelukebamsey) reported from Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Jay Kelly (@JaeyKelly) reported from Bridgend, Wales@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Garry Dauncey (@daunce4thstreet) reported from Pontypridd, WalesNever use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Storm (@humantorch1036) reportedFinally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.
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MICKEYBO NUFC!!! (@mickeybo007) reported@O2 please tell me how this is my problem, i upgraded "the money was taken" for paying a final bill, paying the upgrade cost oh and the handset cost for your site to have a technical issue, spoke to an advisor who said i can pay more money for them to sort it! Wow just wow the
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Andy Sherratt (@andyps1275) reported@Osprey0 @O2 Used to be that Virgin were the go-to for being the customer champion, since they merged with O2 that isn't the case. Puts me off moving home internet to them.
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Northern Running Girl (@UKrunninggirl) reported@O2 I did but not thrpugh O2 Priority the link never worked
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!
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Jon Thompson (@JohnnyFocal) reportedLet’s tell the tale of @O2 “Ultimate” package, supposedly its ultimate offer. I took O2 up on it and received precisely zero mobile data. I asked them to fix the problem. They assured me they would investigate and sort it out. What happened next? They cut my phone off completely. I have gone from having no mobile data to having no service at all. What on earth is O2 doing? This is not an “Ultimate” service. It is an ultimate shambles. Sort it out, O2.
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amanda mcglynn (@amandammcglynn) reported@O2 I have been trying for over 4 years to resolve 2 issues with you &i get no further than guy in the call centre . 1 Youve been charging me and my son for my son’s account for years but won’t admit it 2 You have me registered with a completely different acc& No charging me too
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paul haynes (@phaynes1976) reported@O2 I call bullshit can’t even make any calls no bar signal and when 1 does pop up no dial tone or anything what’s going on O2
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Deano... (@Frugal_ways) reported@O2 Pretty much, yes. Whenever I'm in an asda it's the same, although I suspect that's asda blocking signal as their in house wifi works (opening their own website in the browser window)
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Victoria Anderton (@vmanderton) reportedGetting so fed up my, my Samsung s25 ultra is constantly overheating, won't charge, the WiFi is awful and all I wasn't to do is log into my account to make sure it's still insured and I keep going round in circles trying to verify my email @O2