O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Treharris, Cathays and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Bridgend |
Phone | |
| Bridgend |
Phone | |
| Porth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cristiana Suciu
(@cristiana803) reported
@O2 can you help me track an order? Nobody seems to be able to find it over the phone and I need it ASAP. It's only a sim, what's takings so long?
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Andrew💙
(@Lif3capture) reported
@PoppyFatherCult @giffgaff @O2 Yes issues all day. O2 looks poor as well but functions. Looks like giffgaff down. My iMessage keeps signing out as can’t verify. Basic text and calls are ok. This started around midday for me. Think Giffgaff need to look into it.
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Henry Mitchell
(@Henry_Mitchell) reported
@o2 I’m not an O2 customer- how do I get your sales people to stop calling me every day? This is harassment! 😡
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Stevie-Oi
(@PoppyFatherCult) reported
Anyone got issues with 02 today ? I am on Giffgaff and the Mister had to ring the house phone as it keeps saying my phone is switched off. Texts are fine as we both use iMessage on iPhone Giffgaff runs on 02 @giffgaff @O2
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Miss ginger
(@SueKellet) reported
@O2 Help! My phone has stopped working! I have nothing!
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🎮Robbie🕹
(@Robbie_Jardine) reported
@KaneNay2504 @O2 Received it an hour ago. No movement most of the week then started moving last night. It be less of an issue if I was provided with an update from either o2 or DHL. Hope you get yours soon.
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Colin Lane
(@laney21up) reported
@O2 It’s no good if u don’t have WiFi !! Pls just fix the mast !
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els 🖤
(@ella_andsharks) reported
hello @O2 pls help x
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Daymo Alexander
(@Daymoalexander) reported
Thanks @O2 early Xmas gifts. 3 months of @AppleMusic and @AppleTVPlus just for being a customer. 🎄
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niki
(@sleepinbooti) reported
@O2 why is 4G/5G reception so bad I work all over the country unless I’m connected to Wi-Fi my phone does not work it’s ridiculous connection is worse than 10 years ago … and no it’s not my phone 🤯