O2

O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 12/25/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent O2 outage reports came from the following cities: Bridgend and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Phone
United KingdomBridgend Phone
United KingdomPorth Phone
United KingdomCardiff Phone
United KingdomBlackwood Total Blackout
United KingdomCardiff Phone

Community Discussion

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O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

  • DennerSusan susan denner (@DennerSusan) reported from Cardiff, Wales

    @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

  • catlady_cez Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • nopantsuk Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • Lea_May_ Lea French (@Lea_May_) reported from Cardiff, Wales

    @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • divyaparikh_ Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Wendy22x Wendy (@Wendy22x) reported

    @O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?

  • SJSDons Steven S (@SJSDons) reported

    @O2 please change your telephone hold music or employ more agents, it’s absolutely grim listening to the same garbage for 45 mins plus every time I call!

  • KarizaJane_ Kariza 🌸 (@KarizaJane_) reported

    @TicketmasterCS @O2 Hi, I’m trying to access the o2 presale for Pulp at Wyrhenshawe but it keeps saying I need a code and wait for gen sale? Even though I’m going via the o2 priority app. I have a screen recording I can DM. Please can you help, thanks.

  • KarizaJane_ Kariza 🌸 (@KarizaJane_) reported

    @TicketmasterCS @O2 Hi, I’m trying to access the o2 presale for Pulp at Wyrhenshawe but it keeps saying I need a code and wait for gen sale? Even though I’m going via the o2 priority app. I have a screen recording I can DM. Please can you help, thanks.

  • Shearsy_23 Shearsy (@Shearsy_23) reported

    @O2 Been trying to cancel my contract with you for 40 minutes on phone

  • SamChapman9 SamChapman (@SamChapman9) reported

    @bastille show 10 of 10 @O2 awful! Played drum and bass of other people’s songs and then started playing new material on what was supposed to be a show of your first 15 years. So many walked out

  • csljohnkirby John Kirby (@csljohnkirby) reported

    Wow, @O2 are hard work, been on the phone for nearly 2 hours, before being cut-off, but to their credit they did call straight back, however, now been on for further 20 minutes, why does simple changes take so long, they have disconnected the call again. Terrible service, having to speak to four different people, across three departments. @Ofgem @MartinSLewis

  • mummyonwheels Rhian Gregory (@mummyonwheels) reported

    @O2 hi, can’t sign in to the o2 priority app?

  • 6Rangiku9 Jonny Reeves (@6Rangiku9) reported

    @O2 i have a problem with my network on samsung galaxy s22 ultra, I cannot receive or make calls or texts and i have no data connection on my Unlimited eSIM. I CAN'T request help from O2 as i can't call via 202 or any other number as it just drops the call instantly. It started 18th November 2025 early morning. Please can you help me reset my eSIM or check provisions are set up on my account for 4G/5G as my eSIM is constantly connected to WCDMA (900).

  • Wendy22x Wendy (@Wendy22x) reported

    @O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?