O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ferndale, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

City	Problem Type	Report Time
New Tredegar	Total Blackout	15 days ago
Treharris	Phone	1 month ago
Bridgend	Phone	3 months ago
Bridgend	Phone	4 months ago
Porth	Phone	4 months ago
Blackwood	Total Blackout	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 1 minute ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Jay Kelly (@JaeyKelly) reported 3 minutes ago from Bridgend, Wales

  @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

• 
  👑Immy👑 (@ImogensMind) reported 4 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  master.vapour (@MartynWilliams6) reported 10 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  Shaunalj (@Shaunalj93) reported 22 minutes ago from Ferndale, Wales

  I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

• 
  Garry Dauncey (@daunce4thstreet) reported 39 minutes ago from Pontypridd, Wales

  Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

• 
  Nick Thorogood (@nopantsuk) reported 40 minutes ago from Llanharan, Wales

  @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

• 
  Paul Williams Events (@pwilliamsevents) reported 43 minutes ago from Tongwynlais, Wales

  @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

• 
  KD Hansford (@kdhanz) reported 48 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 49 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  Paul Williams Events (@pwilliamsevents) reported 52 minutes ago from Tongwynlais, Wales

  Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

• 
  andrew hill (@andrewhillandCo) reported 55 minutes ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Burnell (@Fevtruckdriver) reported 8 minutes ago

  Looks like it going to have to be the ombudsman now for @O2 obviously unable to honour your cancellation policy on the cooling off period that’s causing me problems 3 times now Iv been told it’s cancelled and you keep trying to take the money and it’s appearing on my credit file

• 
  T é y 🌺💜 (@TeyLove_) reported 8 minutes ago from Islington, England

  @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

• 
  Ben Ryder (@BobbySHJ) reported 9 minutes ago

  @O2, I received a text message from a mobile number claiming to be @HSBC_UK. I do not bank or have any services with them (however I am an O2 customer), do I report through your fraud or their fraud? I haven't clicked ln any links in the message.

• 
  Samantha Hallam 💙 (@Design_andMedia) reported 11 minutes ago

  @O2 Hi, I’m currently on hold. Have been now for 20 minutes. I just need to speak to someone to help me help my Dad whom I can’t help in person due to Covid restrictions. Is anyone going to help or should I advise him to cancel his contract! #O2CustomerService

• 
  Danny Burnell (@Fevtruckdriver) reported 12 minutes ago

  @O2 hi I have an issue with an account I cancelled in the cooling off period that has now appeared on my credit file can you help please Iv been assured by your staff it’s cancelled but obviously this isn’t the case

• 
  ▶️🔼🔼 (@depeche2) reported 13 minutes ago from Edinburgh, Scotland

  @O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

• 
  Shamila Younis (@ShamilaYounis) reported 13 minutes ago

  @O2 Dm has been sent. Apparently it takes o2s technical team weeks to connect a line and even then they can’t say exactly when this will be. Sheer disappointment from a customer of over 16yrs

• 
  p (@w18288148) reported 14 minutes ago

  @O2 I can’t get Through to customer service to cancel my contract or online support .Can I have a call please? Or an email please :)

• 
  Brad Ray (@BradSRay) reported 16 minutes ago

  @O2 I’ve been trying to contact you in regards to upgrading one of my contracts, but for two days now I’ve been unable to get through. Can you help ?

• 
  Daniel Connolly (@Daniel_Connolly) reported 17 minutes ago

  @O2 I’m trying to unlock my replacement SIM. Can someone help me please?