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O2

O2 outages and service status in Ferndale, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ferndale, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • MartynWilliams6
    master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • JaeyKelly
    Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • Shaunalj93
    Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • ImogensMind
    👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • daunce4thstreet
    Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • andrewhillandCo
    andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • nopantsuk
    Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cathays, Wales

    @O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?

  • OneanonlyKatie
    Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • TerrySinnett
    Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • thelukebamsey
    L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • OneanonlyKatie
    Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported

    @O2 your network is an absolute joke. In the City of London both 4G & 5G are non existent!! If I had to make a call to save my life, I would be dead!

  • Andrewislington
    Andrew (the *****) (@Andrewislington) reported

    @JohnTillUK @O2 yeah same issues here. I can rant a lot about VMO2

  • Sc077as
    Scott (@Sc077as) reported

    @O2 your phone coverage is absolutely diabolical!!! Sat in Bristol airport and have 4g and it’s about as much use as a chocolate fire guard. Pay for a 5g service and get nothing anywhere. Shambolic. #nO2

  • Lewi_G
    Lewis (@Lewi_G) reported

    @MrBananaStand @O2 Ring your bank and tell them you want to cancel a 'Continuous Authority' let them know you've attempted to contact O2 to cancel and you can't as you no longer have access to the account

  • dino868
    SussexGal 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇬🇧 (@dino868) reported

    Have you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones

  • MarvinATLiens
    MARVIN (@MarvinATLiens) reported

    @bombdiggy__ @O2 O2 fell off so bad I had to leave them the other month. They used to legit be the best now comfy one of the worst.

  • karthika_gm
    Karthika_London (@karthika_gm) reported

    O2 network has been down for the past 3 hours 😩 @O2 I’m using Wi-Fi for now. Is anyone else experiencing the same issue?

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @O2 Website crashing - after displaying payment screen - tried on three browsers now. Thought it was the authorisation issue, default email opening a browser that no longer works with website. Changed default browser on email, it worked, but payment confirmation screen crashed.

  • SteveJoyce14
    Steve Joyce (@SteveJoyce14) reported

    @GillsCountry @O2 Which is all very well but doesn't explain why we normally get signal (sometimes intermittently) and can use data but this Saturday we got absolutely nothing 😳

  • justfishmate
    Fish 🐠 (@justfishmate) reported

    @O2 you have until Monday to respond to my complaint email, 7 days, per your own terms. After that it goes to court 👍