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O2 service status in Ferndale, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ferndale, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

CityProblem TypeReport Time
New Tredegar Total Blackout 21 days ago
Treharris Phone 1 month ago
Bridgend Phone 4 months ago
Bridgend Phone 4 months ago
Porth Phone 5 months ago
Blackwood Total Blackout 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • andrewhillandCo
    andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • MartynWilliams6
    master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • nopantsuk
    Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • ImogensMind
    👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • daunce4thstreet
    Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_uk44
    I am just me (@andy_uk44) reported

    @O2 only 6 more days to get the signal issue sorted and seeing nothing has been done since last week then I will be cancelling my contract soon enough and then I will have no means of phone contact for incoming calls for jobs

  • Swell09
    Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England

    @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

  • Bericonforensic
    Bericon Forensics (@Bericonforensic) reported

    @O2 Done all that!! Can you at least confirm that there’s a problem?

  • caitlinedixon
    caitlin (@caitlinedixon) reported

    @O2 hi, are there issues with your network at the moment? I keep getting a message saying no SIM card installed when my SIM card is in the phone. It comes back for a new minutes then goes again 😢

  • AnjaHenschel
    Anja Henschel-Idriss (@AnjaHenschel) reported

    @O2 this must be one of the worst customer services I have experienced. For a week I have been trying to speak to someone. Chat is rubbish as automated & won't connect to a person. Shop refers to 202. 202 can't get 2 anyone, got hung up on & then ended in a loop to choose an opt.

  • el_lad67
    BriBhoy (@el_lad67) reported

    @NameOfTheMaster @O2 After numerous messages on here, trips into store and phone calls to O2 they’ve told me there’s been an issue with the warehouse (even though my handset shows as dispatched and delivery completed) The only way to rectify this has been to cancel the order ……..

  • clintskeeey
    Clint (@clintskeeey) reported

    @Jesssoulsby02 @O2 Hi Jess. No they were awful. Said they would give me something like £20 as a goodwill gesture. I left them

  • madcow42
    Sarah 🌼 & Jasper 🐾 (@madcow42) reported

    @O2 I have, but I also have an O2 sim which I’m having the same nonexistent network issues. Apparently it’s all across the Wirral, masts being down

  • MarinaMacTavish
    Marina MacTavish (@MarinaMacTavish) reported

    @O2 is there a problem with signal coverage. I'm expecting a call from my drs and no network whatsoever!

  • LLLioness1973
    Linzi (@LLLioness1973) reported

    @O2 Will us o2 customers be compensated for loss of network?