O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (32%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Bridgend and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Bridgend |
Phone | |
| Porth |
Phone | |
| Cardiff |
Phone | |
| Blackwood |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
-
S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
-
master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
-
S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
-
Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
-
Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
-
Nick Thorogood
(@nopantsuk) reported
from
Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
-
👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
-
FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
-
Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
-
Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
-
susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
-
Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
-
Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
-
Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
kjaskur
(@kjaskur) reported
@O2 hi, I’m on o2 contract and a Virgin Media broadband - I’m not receiving my Volt benefits despite the correct address being set up on both. Are you able to help?
-
Mkms0618@gmail.com
(@mkms0618) reported
@Saltnpepper4eva @O2 @Triggsa Agreed,the dm service is nearly as slow as their Internet
-
Ross
(@r214sli) reported
@O2 is there any one at o2 that can get my new phone working. 15+ calls, 2 visits to your shop. 2 sims card. Over a week. Still not working. Do I need to cancel all 4 of my contracts with you, before you will actually do anything?
-
Hayley Lee
(@haphindle2310) reported
@O2 worst service EVER over the last 2 days! I have had ZERO service for the last couple of days and despite SEVERAL calls to customer service I still don’t have any and no update as to when I will! Glad I’m leaving this month! Off to #skymobile
-
KR4M
(@KR4M316) reported
@O2 hi i ordered a phone today cause i thought my one had broke. But the issue has sorted itself. How do i cancel it?
-
Madisan Kelsey✌️
(@MadisanKelsey) reported
@hayley_wash @O2 I think they’re just having issues with their server Hayls! So annoying though😩x
-
Ranksy
(@RanksyNFT) reported
@O2 Your login seems to be down for me, when will it be online again?
-
Stuart Blackler
(@Im5tu) reported
@O2 You can't even get as far as putting those details in on the website - login is completely broken
-
Vince Nicoll
(@VinceNicoll) reported
@O2 it's the website that's not working, but will DM anyway
-
Theo
(@Th3or) reported
@O2 can you please explain why I have no data on any network outside the EU? I’ve signed up for the higher travel data allowance, I’ve restarted the phone and still there is no 3G/4G coverage at all. No answers or replies on the My O2 chat either