O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar |
Total Blackout | |
| Treharris |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Bridgend |
Phone | |
| Bridgend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Nick Thorogood
(@nopantsuk) reported
from
Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Manus Fadden
(@OriginalFaddy) reported
Haw @O2, I’m in the @O2AcademyGla and I can’t use the internet on my iPhone 14 pro cause the reception is ****. Guess which network I’m on. 🙄Get it sorted.
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Benjamin Worsley
(@wobble46) reported
@O2 Customer service is so bad,wait all day to upgrade on WhatsApp then because I couldn’t reply within 10mins,I get transferred to a sales bot & then I wait 3-4 hours for an advisor & they can’t wait 15 mins for me to reply and transfer me to a sales bot 🤬
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Dr Joanna McKenzie
(@Jobob_80) reported
@O2 I am definitely drowning in Sunk Cost Fallacy right now. They close in ten minutes. I've been queuing for over an hour. I need about four minutes of someone's time. But oh my this hold music is so awful it is /hurting/.
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ian Leadbetter 🇺🇦
(@mrledders) reported
@Rugbylad37 @O2 I'm with o2. They used to be good, but over the past couple of years, the service generally has gone downhill. They are almost impossible to speak to.
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Sam
(@samyoull_) reported
@O2 @TOMarsh93 Hey o2 :) I know there are global supply chain issues at the moment due to Foxconn having to close due to covid, so totally understand the delay. I ordered the 256GB deep purple back at the start of November, delivery was ‘up to 4 weeks’. Any idea roughly when it could arrive?
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Jonathan Brooks
(@jonbrooksnobby) reported
@O2 customer service is an absolute joke! I’m ready to upgrade and their shocking system isn’t working, i phoned someone who said they couldn’t do anything, but they’ll call me tomorrow! #NotGoodEnough
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Ellen Taylor
(@ellentaylor02) reported
Rant @O2 please for the love of GOD sort out the signal between Ballynahinch and Lisburn so I can have a conversation without it cutting out 4 or 5 times!!! BT24, BT26 & BT27 “no issues” #lies #o2signal
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Scott Lavin
(@scottlavin) reported
@O2 hi, I have four numbers on one account with yourselves. It’s a volt account and only one off the numbers have received the double data that was promised when I signed up. I’ve called customer services and been into a branch with no one able to help. Can someone here help??
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Martin wood
(@m4martin0) reported
@O2 does anyone actually work in you customer service department I’ve been waiting over an hour and thirty mins
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Georgie Colley
(@GeorgieMaley) reported
@O2 your delivery is a nightmare and I can’t get hold of anyone! Ordered a new iwatch. Missed delivery as I’m at work. I cannot get it redelivered to work and can’t collect from a depot! The same thing is going to happen tomorrow and I want my product I’ve ordered! Help!!!