O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ferndale, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

City	Problem Type	Report Time
New Tredegar	Total Blackout	18 days ago
Treharris	Phone	1 month ago
Bridgend	Phone	4 months ago
Bridgend	Phone	4 months ago
Porth	Phone	5 months ago
Blackwood	Total Blackout	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

• 
  KD Hansford (@kdhanz) reported 7 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 8 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  👑Immy👑 (@ImogensMind) reported 14 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Ross Maisey (@TweetterRoss) reported 22 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  master.vapour (@MartynWilliams6) reported 28 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  Garry Dauncey (@daunce4thstreet) reported 31 minutes ago from Pontypridd, Wales

  Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

• 
  andrew hill (@andrewhillandCo) reported 38 minutes ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

• 
  Shaunalj (@Shaunalj93) reported 42 minutes ago from Ferndale, Wales

  I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

• 
  Jay Kelly (@JaeyKelly) reported 50 minutes ago from Bridgend, Wales

  @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

• 
  Paul Williams Events (@pwilliamsevents) reported 53 minutes ago from Tongwynlais, Wales

  Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 55 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

• 
  Nick Thorogood (@nopantsuk) reported 58 minutes ago from Llanharan, Wales

  @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

• 
  Paul Williams Events (@pwilliamsevents) reported 60 minutes ago from Tongwynlais, Wales

  @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Brooker (@CBrooker1981) reported 2 minutes ago

  @SkyHelpTeam @SkyUK why are you bringing in EU roaming charges from 3rd may when you use the @O2 network and they are not reintroducing charges?!?

• 
  Mr Matt (@matthewpwillis) reported 2 minutes ago

  Wondering if the @TheO2 venue app is actually alive. I must have requested 60 verification emails over the past week or so...none received. Wonder if the @O2 network is as reliable? #sortitoutplease

• 
  Joe (@Joeoefc) reported 3 minutes ago

  @O2 hello can I speak to someone please data not working abroad, cheers

• 
  Stuart Grimshaw Diaz (@Stubbs) reported 4 minutes ago

  @Outdoorsy_Chris @O2 3 is just as bad right now, I had a 5G connection, strong signal, nothing loading.

• 
  cni (@Claire11152715) reported 5 minutes ago

  @O2 hi is click and collect not working please ?

• 
  Siobhan Kinsella (@ShivvyK91) reported 6 minutes ago

  Can’t wait to switch away from @O2 can’t believe they have the ***** to raise my airtime plan by 7% when I CONSTANTLY have to reset my network setting on my phone to get a slight bit of signal? You lot can get in the bin

• 
  Chris (@Outdoorsy_Chris) reported 6 minutes ago

  @Stubbs @O2 It’s certainly bandwidth/contention issues. Lack of investment I suspect. With 3 I got 5G at home. Only 5G here is at the college.

• 
  StickyJ0E (@StickyJ0E) reported 7 minutes ago

  @O2 I'm not O2 customer anymore so dont have account so cant log in

• 
  Chris (@Outdoorsy_Chris) reported 8 minutes ago

  @Stubbs @O2 That was my first experience of how bad it was, or should I say useless. Never had these issues with 3

• 
  Hol ✨ (@holly_jenko) reported 20 minutes ago

  @O2 it’s my last month of paying my device plan, after my last payment will I only pay my tariff or do I need to phone to cancel the device plan to stop the payments? Also if I keep my normal tariff can I then cancel it at any time?