O2 outages and service status in Ferndale, Wales
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- O2 generated 0 outage signals in the last 24 hours around Ferndale, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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L U K E (@thelukebamsey) reported from Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Shaunalj (@Shaunalj93) reported from Ferndale, WalesI need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, WalesTotally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Garry Dauncey (@daunce4thstreet) reported from Pontypridd, WalesNever use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Jay Kelly (@JaeyKelly) reported from Bridgend, Wales@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dougie (@Dougie_W79) reported@O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore
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Lauren 🦋 (@LaurenRose94_) reported@O2 what are the hours of your live chat support please? I need to speak to someone but I don’t have time to wait 3 hours on live chat this morning so I wanna know if I’ll have time this evening?
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Carole ☘️ (@SouthernCazza1) reported@O2 Please help me. I have woken up to no network on my phone and when I restarted it I then got a message "SIM 2 not provisioned" I don't have two SIMs, just one. I urgently need my phone. I am registered disabled with life limiting conditions.
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Wes (@aussiebhoy88) reported@abs_1977 @O2 This has been going on for months I can literally only pay a bill over phone or in store. My salary date changes every month so I prefer to pay manually as opposed to DD and I've done it this way for years with no issue
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Mike Waterson (@waterson_mike) reported@englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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imran L (@imran_lakha) reported@O2 have u got a issue with ur network currently..i have been experiencing difficulty with phone connection for last couple of days Wf12
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B_B_B (@ben_being_ben) reported@O2 absolutely shocking brought a second phone a o2 sim paid £10 twice to try activate and taken money but not topped up phone. Said top up unsuccessful. I can’t call customer service as no top up on my o2 phone I’ll stay with my other contract phone useless company
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TopBoy Gooner (@Philysmok) reported@O2 i need this issue resolved im not paying £40 for bolt ons im not even going to use. That is the amount for my whole months bill including the iPhone. You need to sort out your App and let people make direct complaints
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‘Recollections may vary’ (@south_eastone) reported@HarrietSergeant @O2 I dumped O2 and went to Tesco, at least you can walk in most stores and talk to someone face to face and you still use O2 network at less money.