O2

O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 12/11/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent O2 outage reports came from the following cities: Bridgend and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Phone
United KingdomPorth Phone
United KingdomCardiff Phone
United KingdomBlackwood Total Blackout
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

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O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • gwelfor57 Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported from Cardiff, Wales

    @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • catlady_cez Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • ieuanbeal15 Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales

    @O2 your live chat service is garbage. 15

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • fgethearies FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • clareoj Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • George_FR78 George (@George_FR78) reported

    @O2 worst and slowest reception of all U.K. network and the most expensive, at least for their existing customers

  • essexhauttie unfriendly black hauttie needs £ for Shana Cave (@essexhauttie) reported

    @O2 wag1 with your network, why do i have no bars in Zone 1 london??

  • adorayau Adora Yau (@adorayau) reported

    Anyone with O2 and have 🍎 Watch experienced the problem of being told you’ve entered incorrect log in details for account when you haven’t during mobile data plan set up? I’m hitting a brick wall with @O2 customer service who just tell me to reset password- it doesn’t work!!!

  • chrisbrooke1971 Chief of Charcoal (@chrisbrooke1971) reported

    @O2 your billing department is absolutely abysmal. We’ve been on the phone for 40 minutes now, trying to sort a VERY basic issue. Their grasp of English is poor and their understanding of your systems is non existent. You really need to do better than this. 2/10 👎🏻

  • madmish09 ☀️🌻🌴 (@madmish09) reported

    Been with @O2 for nearly a month and it seems to be impossible to speak to customer services. The auto message always says busy. I’ve called been waiting them it cuts off… calling again… waiting… cut off again. #Trash #ShouldveStuckWithEE

  • KJBSharp Kieran (@KJBSharp) reported

    @O2 Im a new customer trying to activate my pay monthy sim. Im not receiving a text with my activation code

  • anayaxposso anaya. 🇨🇴 (@anayaxposso) reported

    Hi @O2 please help! I’m trying call customer service from my sim and it’s not dialling out. I’m currently abroad and I’m also trying to live chat but I cannot get through to anyone! Please @O2 help.

  • lucindajscott Lucinda Scott (@lucindajscott) reported

    @O2 so disappointed with my new business phone contract. Nearly had the phone for a whole week and still no data when I’m not using wifi. I’ve been with you for over 10 years but will definitely not be going with you ever again. Terrible customer service from my.plan as well.

  • chetter_james james (@chetter_james) reported

    @O2 is the worst network i’ve ever used in my life cancelled my contract in november and i’m still getting bills

  • Biggswb Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 This is the info on my location from the site Our network is currently working fine. If you’re experiencing a problem with service, try switching off your device and then switching it back on again. If we're doing work on the phone masts near you we'll tell you about it here.