O2 outages and service status in Ferndale, Wales

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ferndale, Wales

The most recent O2 outage reports came from the following cities: Pontypridd.

City	Problem Type	Report Time
Pontypridd	Internet	2 days ago
New Tredegar	Total Blackout	3 months ago
Treharris	Phone	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

• 
  Terry Sinnett (@TerrySinnett) reported 1 minute ago from Porthcawl, Wales

  @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

• 
  master.vapour (@MartynWilliams6) reported 6 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  Paul Williams Events (@pwilliamsevents) reported 9 minutes ago from Tongwynlais, Wales

  @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

• 
  Nick Thorogood (@nopantsuk) reported 15 minutes ago from Llanharan, Wales

  @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 17 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

• 
  Ross Maisey (@TweetterRoss) reported 18 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Garry Dauncey (@daunce4thstreet) reported 22 minutes ago from Pontypridd, Wales

  Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

• 
  👑Immy👑 (@ImogensMind) reported 22 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  KD Hansford (@kdhanz) reported 24 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Jay Kelly (@JaeyKelly) reported 29 minutes ago from Bridgend, Wales

  @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

• 
  L U K E (@thelukebamsey) reported 32 minutes ago from Pyle, Wales

  New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

• 
  andrew hill (@andrewhillandCo) reported 37 minutes ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

• 
  Paul Williams Events (@pwilliamsevents) reported 48 minutes ago from Tongwynlais, Wales

  Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

• 
  Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported 54 minutes ago from Cathays, Wales

  @O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 57 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  Shaunalj (@Shaunalj93) reported 59 minutes ago from Ferndale, Wales

  I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  emze (@KerZE87) reported 7 minutes ago

  @Mr__J_J @O2 That’s disgusting!!! I’d definitely look elsewhere that’s appalling customer service. They’ve been “fixing” a mast near me for weeks, keep giving completion dates and it’s never fixed and then they send out new alerts with new completion dates and again never fixed. I’m not asking for a complete refund just money off my bills bc why tf am I paying £73 a month for no service @O2

• 
  kathy penticost (@penticost_kathy) reported 8 minutes ago

  @O2 my bank didn't collect my monthly pay as u go tariff so have been charged from balance now topped up but can't get the tariff been having this issue for months

• 
  Viridis (@Lord_Viridis) reported 8 minutes ago

  @O2 @waynetuckwell It's still doing it @O2 the app, the web, it's broken. Youve been told when it does it, what happens, and so far, after 5 months youve done nothing to fix myO2. I've DMd I've rang I've emailed. Nothing

• 
  DataEatsWorld (@dataeatworld) reported 8 minutes ago

  @maxkarpis Switched from @O2 to Revolut Mobile a few months ago and couldn't be happier. The service works flawlessly, roaming has been excellent while travelling, and the whole experience has been refreshingly simple. The only problem is that O2 is still charging me despite my number having been successfully transferred. I have proof from Revolut that the porting was completed months ago. Trying to get it resolved has been nearly impossible. Every time I contact O2 support, I end up speaking to an outsourced Indian call centre and nobody seems able to fix the issue.

• 
  Mr J (@Mr__J_J) reported 10 minutes ago

  @KerZE87 @O2 Yep, and also had the cheek to inform me that I can pay extra for O2 satellite for better signal. Now been told expect mast to be fixed in 6 months. Was told that over 1 year ago.Once out of contract I will be looking elsewhere, I dont like subsidised networks as can be throttled

• 
  Shaun (@LfcShaunjudge) reported 10 minutes ago

  I can confirm the package I was told I was getting and cost is totally different to what I have.. Lucky they wrote down what I asked for @O2 are in breach of contract.. I'll be in touch..

• 
  A1_bloke (@a1_bloke) reported 12 minutes ago

  @O2 trying to view O2 bills is too hard! click on bill link in email enter login and password go back to email to click on new link close new window and return to old window if you closed old window you have to start again @OfCom should require Telcos to attach bill to emails

• 
  Gale (@gaeilicgal) reported 13 minutes ago

  @O2 it is now 3rd day with no signal in BT703HE. Still no communication about when device will return.

• 
  Shana Hendry (@Happyengland79) reported 14 minutes ago

  @O2 are ignoring customers! Their profits took a dive last year so you'd think they'd treat us customers better as to stop it continuing into 2026! Mast not worked properly in over a year and no refunds paid out! A big company that can't afford to pay it's debts. Embarrassing!

• 
  Tom Morgan (@TomMorgan83) reported 18 minutes ago

  @O2 @O2 - absolute disgrace of a company and don’t expect any help from their customer services team. Manger refusing to refund or give their names to be held to account having made a total mess of our order and then expect to spend days on the phone trying to sort. Buyer beware