O2 service status in Ferndale, Wales

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ferndale, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

City	Problem Type	Report Time
New Tredegar	Total Blackout	21 days ago
Treharris	Phone	1 month ago
Bridgend	Phone	4 months ago
Bridgend	Phone	4 months ago
Porth	Phone	5 months ago
Blackwood	Total Blackout	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

• 
  andrew hill (@andrewhillandCo) reported 4 minutes ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

• 
  master.vapour (@MartynWilliams6) reported 5 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  KD Hansford (@kdhanz) reported 17 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Paul Williams Events (@pwilliamsevents) reported 20 minutes ago from Tongwynlais, Wales

  Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

• 
  Nick Thorogood (@nopantsuk) reported 21 minutes ago from Llanharan, Wales

  @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

• 
  👑Immy👑 (@ImogensMind) reported 30 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Ross Maisey (@TweetterRoss) reported 52 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Garry Dauncey (@daunce4thstreet) reported 53 minutes ago from Pontypridd, Wales

  Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

• 
  Paul Williams Events (@pwilliamsevents) reported 57 minutes ago from Tongwynlais, Wales

  @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I am just me (@andy_uk44) reported 4 minutes ago

  @O2 only 6 more days to get the signal issue sorted and seeing nothing has been done since last week then I will be cancelling my contract soon enough and then I will have no means of phone contact for incoming calls for jobs

• 
  Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported 5 minutes ago from Birkenhead, England

  @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

• 
  Bericon Forensics (@Bericonforensic) reported 6 minutes ago

  @O2 Done all that!! Can you at least confirm that there’s a problem?

• 
  caitlin (@caitlinedixon) reported 11 minutes ago

  @O2 hi, are there issues with your network at the moment? I keep getting a message saying no SIM card installed when my SIM card is in the phone. It comes back for a new minutes then goes again 😢

• 
  Anja Henschel-Idriss (@AnjaHenschel) reported 11 minutes ago

  @O2 this must be one of the worst customer services I have experienced. For a week I have been trying to speak to someone. Chat is rubbish as automated & won't connect to a person. Shop refers to 202. 202 can't get 2 anyone, got hung up on & then ended in a loop to choose an opt.

• 
  BriBhoy (@el_lad67) reported 13 minutes ago

  @NameOfTheMaster @O2 After numerous messages on here, trips into store and phone calls to O2 they’ve told me there’s been an issue with the warehouse (even though my handset shows as dispatched and delivery completed) The only way to rectify this has been to cancel the order ……..

• 
  Clint (@clintskeeey) reported 17 minutes ago

  @Jesssoulsby02 @O2 Hi Jess. No they were awful. Said they would give me something like £20 as a goodwill gesture. I left them

• 
  Sarah 🌼 & Jasper 🐾 (@madcow42) reported 17 minutes ago

  @O2 I have, but I also have an O2 sim which I’m having the same nonexistent network issues. Apparently it’s all across the Wirral, masts being down

• 
  Marina MacTavish (@MarinaMacTavish) reported 18 minutes ago

  @O2 is there a problem with signal coverage. I'm expecting a call from my drs and no network whatsoever!

• 
  Linzi (@LLLioness1973) reported 20 minutes ago

  @O2 Will us o2 customers be compensated for loss of network?