O2 outages and service status in Ferndale, Wales
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Ferndale, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 11, 1:21 PM GMT+1.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ferndale, Wales
The most recent O2 outage reports came from the following cities: Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 5 hours ago |
|
New Tredegar
|
Total Blackout | 3 months ago |
|
Treharris
|
Phone | 4 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Garry Dauncey (@daunce4thstreet) reported from Pontypridd, WalesNever use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Jay Kelly (@JaeyKelly) reported from Bridgend, Wales@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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L U K E (@thelukebamsey) reported from Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Shaunalj (@Shaunalj93) reported from Ferndale, WalesI need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, WalesTotally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Çağla💎 (@caglaayn_) reported@ellsbells181x @O2 @Myles_Nerd1 might help
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emze (@KerZE87) reported@Mr__J_J @O2 That’s disgusting!!! I’d definitely look elsewhere that’s appalling customer service. They’ve been “fixing” a mast near me for weeks, keep giving completion dates and it’s never fixed and then they send out new alerts with new completion dates and again never fixed. I’m not asking for a complete refund just money off my bills bc why tf am I paying £73 a month for no service @O2
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Katie Hunter (@katie080487) reported@O2 hi I am trying to enter this week's Blue Monday but just get an error message saying something went wrong. Please can you help
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BROMAR (@21BROMAR) reported@O2 biggest waste of time you guys are - your complaints team are terrible you’ve made so many mistakes - misinformed me on my insurance - anyone with o2 ask them to check t&c’s guarantee they don’t actually know about their services - btw I’m an ex employee of @O2
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Darren Rogers (@DazRogers85) reported@O2 over 6 weeks I’ve now been waiting for my account to be unblocked. 3 calls later and still no progress. You’re losing a customer of over 25 years if you don’t resolve soon
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freja💐HIT THE WALL (@minorlyabrams) reported@barelyleftmybed @O2 @TicketmasterUK oh yeah sorry i’m an idiot , yeah that’s strange
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May May (@juicybite) reportedWhat is happening @O2 if I can't reach your website and I'm currently an O2 customer, what faith do I have, where I continue staying with you? It's annoying & frustrating
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Kirsty (@bezerinatour) reported@redshellybelly2 @O2 Im having the same issue
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Sunil Sharma (@isunilofficial) reported@O2 Internet service in my area has been very poor for the last 2–3 weeks. It was slow before, but now it’s become almost unusable. Could you please investigate the issue and provide an update? Or we can change to @vodafone_de @deutschetelekom ?
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I.C (@IanCockerill2) reported@O2 has anyone else ever had a promise that O2 would call to sort out a serious mistake on their part, only for them not to call at all? Clear lack of customer service response demands another complaint! This company wouldn’t know customer service practice if it fell on its head!