O2

O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 01/19/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent O2 outage reports came from the following cities: Bridgend and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Phone
United KingdomBridgend Phone
United KingdomPorth Phone
United KingdomCardiff Phone
United KingdomBlackwood Total Blackout
United KingdomCardiff Phone

Community Discussion

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O2 Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • BigDogWrestler Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, Wales

    How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • divyaparikh_ Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • davesouthphoto Dave South (@davesouthphoto) reported from Cardiff, Wales

    If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • TerrySinnett Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

  • Lea_May_ Lea French (@Lea_May_) reported from Cardiff, Wales

    @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RoWozzle Rosie W (@RoWozzle) reported

    I love how 4G with @O2 means no signal at all

  • MattBroughton13 Matt_Broughton (@MattBroughton13) reported

    @O2 Really need some help with my Sim card. I'm overseas and the simcard has stopped working. Cannot use your website because it asks for text verification

  • aliheadair_ali Aliheadair (@aliheadair_ali) reported

    @O2 why can’t I get a signal

  • giblet05 Amy Gibbs (@giblet05) reported

    @O2 I can't make or receive calls. Neither can my parents n a different household. It rings once then cuts off. So I can't phone you to get help either and your online chat ends my conversation saying there's no agents.

  • pamclayton1948 Pam Clayton (@pamclayton1948) reported

    @O2 Would be lovely to get signal by Xmas! No signal for over a yr in NN9 Irthlingborough Northants.First worked on NN10 when told NN9.They can't get NN9 workn. Failed dr calls.Failed texts. Taxi booked could not get through so had to come to house to check still wanted pick up!

  • idlewildgirl Sarah (@idlewildgirl) reported

    @O2 They have just said that there are faulty masts nearby but it’s happening wherever I go, there’s actually a post on Reddit Manchester page today about it too! Everyone on o2 complaining of poor signal

  • RobertB64958478 Robert Black (@RobertB64958478) reported

    @O2 if anyone available on chat today can u help

  • thedemonpigs Jo Swords (@thedemonpigs) reported

    @O2 Can't make any phone calls, just says 'can't connect'. Really not sure why I stayed with you as service shocking.

  • RadiationSteve Steve (@RadiationSteve) reported

    @O2 It was all done in time as instructed by the O2 store, no one replies when I send info by via email, such as the proof of purchase to confirm the phones, black hawk do nothing despite what must be 10 calls to them, plus the O2 help line

  • Rusty_McOros Rusty McOros (@Rusty_McOros) reported

    @O2 I am unable to receive any calls on my mobile. They go straight to voicemail. It’s not an area issue and it’s not a device issue. Can someone pls help me? I’m also due for renewal and not sure I want to renew a sim only plan with o2 if I cannot even receive calls. I have DMd