O2 Outage Report in East Preston, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near East Preston, West Sussex, England
The most recent O2 outage reports came from the following cities: Pulborough, Worthing and Arundel.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Phone | ||
Phone | ||
Wi-fi |
Community Discussion
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O2 Issues Reports Near East Preston, England
Latest outage, problems and issue reports in East Preston and nearby locations:
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MartynS (@MartynS61) reported from Shoreham-by-Sea, England
@O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?
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Russell Macdonald (@russmacdonald) reported from Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Tim Breden (@TimPBreden) reported from Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Robert (@RobertClayo1984) reported from Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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Tim Breden (@TimPBreden) reported from Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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chris rose (@barbados10) reported from Southwick, England
@O2 I have spoken to store and found out it was collected Tuesday, they believe that it will be a replacement, can you give me some timescales on this please as due to medical needs I am lost without my watch, I would add it has never functioned correctly since December!
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RKAsh (@rosiekent_kent) reported from Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Di Dabrera (@didabrera) reported from Littlehampton, England
@O2 Trying to lengthen ring time on Samsung J4 Core. You gave me code that didn’t work, so not impressed. Seems it’s a big problem as many people having difficulty. Not impressed! Help please!
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Caroline Hall (@caroline_hal) reported from Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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chris rose (@barbados10) reported from Shoreham-by-Sea, England
@O2 you inept and incompetent helpdesk and customer have consumed my whole weekend trying to get my watch ultra to work, it’s now offline again I just want to return it and forget it and buy a luxury normal watch I have no time for this ****.
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Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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marcus (@marcusmark2019) reported from Bognor Regis, England
@O2 Still not helpful at all...100% pointless and not useful..just the basic crap that other networks have...need precise info
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rob barnes 🏴 (@RobBarnes09) reported from Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Jay (@jayboyfixie23) reported from Bognor Regis, England
@O2 How long are you going to be down for??? My wife has been trying all day and will lose all data by midnight tonight!!! Fully expect you to refund this as its your fault!!
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John Williams (@johnwilliamschi) reported from Bognor Regis, England
@O2 hi I'm trying to do a PAC code so my daughter can keep her old number now I've got her an O2 contract. Tried twice online since Xmas and nothing has happened, keep getting hung up on by 202, please help 😫
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Tim Breden (@TimPBreden) reported from Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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RKAsh (@rosiekent_kent) reported from Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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P Stone (@AFZOK) reported
@O2 A relative on payg, roaming enabled, is due to visit Greek Islands near Turkey. What is/are your Greek partner network(s) she should select to avoid Turkish £££ roaming? (Dodecanese, Rhodes btw)
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Meggy (@MigsummerMimi) reported
@O2 no number for customer service too .
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Dr Ron Pierce (@DrRonPierce_DC) reported
@O2 has hanging up on a customer ever been a good idea?
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P Maple (@harrysmaple97) reported
@O2 I would have thought you’d take the matter of your complaints team much more seriously than pass the buck. Looks like I will be moving providers to someone with better customer service
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Paul McClure (@chiefmackers) reported
So be careful ppl…if u buy a package deal with @virginmedia and @o2 and neither provide the service u bought, they will still lock you up in a contract they aren’t adhering to and charge you. Thank god for @ThreeUK or I would be completely without internet for 5 months at home
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P Maple (@harrysmaple97) reported
@O2 still no acknowledgement how long rude your complaint manager Ningreipam was to me yesterday. Abruptly ended my conversation 3 times with my resolution. Was told to lump it or leave it. #poorcustomerservice
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Andrew Scott (@AndrewS01250914) reported
@O2 I've been a customer of yours for three years or so, and whilst your data speeds leave a lot to be desired, I've never had a problem making a call. Until tonight. There was a power cut here and I couldn't call 105. My work phone on @VodafoneUK not a problem.
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pmcg (@paula_mcgov) reported
@O2 please help with my complaint today.
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P Maple (@harrysmaple97) reported
@O2 you’re complaints departments have blatantly lied inculding 3 manager and have now been caught out. 😡😡Who can I escalate this to? It’s going to take a hefty compensation from you to keep me as a customer of yours. #liers #CustomerService #leaving
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P Maple (@harrysmaple97) reported
@O2 please can you enlighten me to what the point in your compliants team is? They dont look into your case properly and fail to answer basic questions. Your team has lied to me and offered me a shameful £10