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O2 outages and service status in Denby Dale, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Denby Dale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Denby Dale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Denby Dale, England

The most recent O2 outage reports came from the following cities: Halifax, Batley, Wakefield, Barnsley, Cleckheaton, and Huddersfield.

CityProblem TypeReport Time
Halifax Internet 4 days ago
Batley Wi-fi 4 days ago
Batley Internet 6 days ago
Halifax Internet 7 days ago
Batley Internet 12 days ago
Batley Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Denby Dale, England

Latest outage, problems and issue reports in Denby Dale and nearby locations:

  • ruthymoss
    Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless

  • Brian74165024
    Brian Keighley (@Brian74165024) reported from Kirkburton, England

    @runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.

  • LukeA8
    Luke (@LukeA8) reported from Barnsley, England

    @O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.

  • xpi6tiva
    Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England

    @O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.

  • kimmyblade
    Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England

    @O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?

  • temp74
    Lee Tempest (@temp74) reported from Dewsbury, England

    @O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.

  • LizHarrison4u
    Liz Harrison (@LizHarrison4u) reported from Halifax, England

    @O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about

  • GedAshton
    Ged Ashton (@GedAshton) reported from Dewsbury, England

    I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2

  • Victori54706021
    Victoria Louise (@Victori54706021) reported from Meltham, England

    @O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.

  • spud279
    dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • Brian74165024
    Brian Keighley (@Brian74165024) reported from Horbury, England

    @O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @O2 Hi I have sent a DM. I got told to call 202 but I can’t because I have not had signal for 4 days now and am receiving no help with this. I just want to cancel my contract.

  • barnsleysime
    Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, England

    i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!

  • 6hyterrier
    Peter Swallow (@6hyterrier) reported from Honley, England

    Just had a text message from @O2 within 2mins of posting on twitter, shame they weren't on the ball earlier wanting to look after a long standing customer. Thanks to @SkyUK I'mgoing to be £29.50 better per month with far superior package on two phones

  • underwatergeek
    Kevin Evans (@underwatergeek) reported from Darton, England

    @O2 I've never placed an order with you. That's my work email.

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @O2 hi, I messaged in regards to cancelling my contract and was told to call 202, however I have not had service on my phone for 2 days now. I have also tried the online chat but it’s never available. Can I cancel it another way?

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    Just had a scam email from telifonica saying my bill will be 300€ on the @O2 contract.. and to down load the app to change my plan be aware

  • dave_brame
    DAVID BRAME™ (@dave_brame) reported from Dewsbury, England

    @O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection

  • kaw7676
    Karen Walsh (@kaw7676) reported from Normanton, England

    @markhughes2985 @O2 I'm having the same issue

  • ruthymoss
    Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael_james86
    Michael (@Michael_james86) reported

    @EE you got any good iPhone deals? Give up with @O2 signal is bad everywhere!

  • sami_dread
    sami (@sami_dread) reported

    @jems_lou @O2 I’m glad I’m not the only one having this issue, service is terrible

  • ItsJorddy
    Jord (@ItsJorddy) reported

    @O2 Looking to join 02 but would like to speak to a customer advisor, any way of doing this online without having to phone up? Is your sales live chat still available?

  • Jasonmgs
    Jason Rayner (@Jasonmgs) reported

    @O2 hello Ordered an upgrade last night. Said phone was instock online. Website still says phone in stock but I got an email saying it is out of stock. Can you help?

  • munchiebaby77
    lynne hendry (@munchiebaby77) reported

    @O2 I'm interested in the offer of an extra £150 when you trade in your old phone but the link to the t&cs on your website for this doesn't work. How do I see what the t&cs for this are?

  • jems_lou
    Jems (@jems_lou) reported

    So you can’t use chat on @O2 and you have to wait days for a generic answer on DM when did o2 customer service get so bad?????

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 your customer service is still refusing to move my number to pay as you go. I just want to leave pay monthly.

  • Influential_guy
    Braff&Zess (@Influential_guy) reported

    @O2 Streaming is slow, signal drops in areas that your website shows as having good network coverage, mostly on 3G when should be getting 4G.

  • bethlomax
    beth lomax † (@bethlomax) reported

    @O2 nothing but problems with your company. I have been disconnected when my phone bill has been paid!? I need my phone for work!

  • segger0151
    Dave Selby (@segger0151) reported

    @O2 Hi, I already have an O2 sim, and I need to add another to my O2 App account, but it does not appear I am able to do so, I need 2 Sims, one for my phone and 1 for my motorbike Tracker, can you help. Dave