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O2 outages and service status in Denby Dale, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Denby Dale, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • The most recent signal from this area was received Aug 8, 5:00 PM GMT+1.
  • 75% Total Blackout (75%)
  • 25% Phone (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Denby Dale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Denby Dale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Denby Dale, England

The most recent O2 outage reports came from the following cities: Halifax, Batley, Wakefield, and Huddersfield.

CityProblem TypeReport Time
Halifax Total Blackout 3 days ago
Batley Total Blackout 7 days ago
Halifax Total Blackout 13 days ago
Wakefield Phone 15 days ago
Huddersfield Internet 2 months ago
Batley Internet 2 months ago

Nearby cities with recent reports

Halifax

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Denby Dale, England

Latest outage, problems and issue reports in Denby Dale and nearby locations:

  • greendayjade
    Jade-Emily Till (@greendayjade) reported from Dewsbury, England

    @O2 hello! Is it possible for you to help me switch my SIM card over using a pac code? I did try to do it when I ordered the SIM, but it doesn't seem to have worked?

  • LukeSwinden
    Luke Swinden (@LukeSwinden) reported from Ossett, England

    @O2 No they couldn’t tell me how I subscribed. All they wanted was further details about me, which raised my suspicions further. This needs sorting, thousands are making the same complaint online, google 85888. Please can you advise me how to solve this, I’ve already text stop etc 🤯

  • TinyTrekkers
    Stuart Wilson (@TinyTrekkers) reported from Huddersfield, England

    @O2 accepting that it is physically impossible to get insurance from O2. Waited 40 mins and person couldn’t understand English, called again, over 60 mins on hold then gave up. Never expected this when I signed up :/

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • Levinicolex
    Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    Is anyone elses @o2 priority down??? Im sooo desperate for Peter Kay tickets!!! 😩😩😩 #O2Priority #PeterKay

  • wardinouk1
    ᴍᴀʀᴛɪɴ ᴡᴀʀᴅ (@wardinouk1) reported from Shepley, England

    @O2 @chrisstyles44 Chris, having same issue mate, they giving same daft reply on here!!! There happy to provide u pre orders but cant fulfill them!!!! Poor customer service, yet if u go to a 3rd party u can get one straight away

  • arw84
    Adam Whiteley (@arw84) reported from Wakefield, England

    @imran18791 @Nathan4376 @O2 Should order through third party. Cheaper, more reliable on the same network and only 24m contracts.

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @O2 Hi I have sent a DM. I got told to call 202 but I can’t because I have not had signal for 4 days now and am receiving no help with this. I just want to cancel my contract.

  • Levinicolex
    Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • nathanjwinch
    Nathan Winch (@nathanjwinch) reported from Royston, England

    Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2

  • LukeA8
    Luke (@LukeA8) reported from Barnsley, England

    @O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.

  • temp74
    Lee Tempest (@temp74) reported from Dewsbury, England

    @O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @O2 Hi having trouble connecting to my voicemail. It ends the call before connecting without ringing out.

  • evansamanda
    Amanda Evans (@evansamanda) reported from Horbury, England

    Hello @O2 I’m a customer trying to log into my account and website and app are giving 504 error online? How can you help me? #priorityapp

  • Steph_HRhodes
    Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • Sarah_E_Wood88
    Sarah Wood (@Sarah_E_Wood88) reported from Birkenshaw, England

    Really disappointed with @O2, poor customer service, rude In store service, incorrect information given, called O2 help line to be told it could have been sorted in store. So now she’s having to go back to the store to tell them that they can sort it out. #timewasted

  • cleggy12
    Amanda & Julie 🏳️‍🌈 (@cleggy12) reported from Halifax, England

    @o2 FRUSTRATED is not the word!! How hard is it to request a god damn pac number?????? You ordered my daughter a contract the sim@has arrived but we can’t use it because you won’t help to get a pac number

  • n1cky_snape
    Nicky (@n1cky_snape) reported from Horbury, England

    @O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!

  • JPerlstrom
    jill perlstrom-wright (@JPerlstrom) reported from Barnsley, England

    @O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?

  • Brian74165024
    Brian Keighley (@Brian74165024) reported from Kirkburton, England

    @runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Qwobles
    Sir. Qwob (@Qwobles) reported

    @O2 can you double check my order has went through please when I sign in there’s nothing there

  • Gabriella1919x
    Gabriella (@Gabriella1919x) reported

    @Frugal_ways @O2 It's a nightmare I have been trying for 3 days to pay and the website doesn't work at all, can't go through my o2, Google or anything tried incognito want to set up direct debit. They are just ignoring my messages now. Total joke

  • planetf1
    Nigel Jones (@planetf1) reported

    @ajgbarnes @O2 don’t they have a price-cap anyway (certainly ee and voda do) so you could set that to 0,or low. So at worst would just stop working. You could get an esim to top up if needed. that being said crazy to not have a way of checking

  • ezzeeegooner
    Ian (@ezzeeegooner) reported

    @O2 I am getting sick and tired of people saying they’re from O2 calling me, not one of them sounds “English” or calling from “England” yet someone has given them my number I haven’t been an O2 customer for years yet they seem to know I used to be a customer Stop selling data on

  • RobbieMT8
    Robbie T (@RobbieMT8) reported

    @O2 No outage the network is just awful and had been for years tbh.

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    .@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.

  • SarahWM45
    Sarah H (@SarahWM45) reported

    On the phone to @o2 and the security settings to go through both automated and to human are utterly insane. Unworkable. Cannot understand what they are saying. Stressful and confusing. We have no signal for two years and they still want exit fees!! @MartinSLewis

  • jonaths
    Jonathan Stewart (@jonaths) reported

    @O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone

  • AgyapongNana
    Nana_UTC ⭐⭐ (@AgyapongNana) reported

    heyy i've having trouble trying to get my asap rocky tickets online @O2

  • overgrownmillie
    millie (@overgrownmillie) reported

    @O2 tell me how I'm supposed to make an online claim about my stolen iPhone when every time I try and use the link it comes up with error 401 unauthorised. What is my £15 a month actually doing if I can't access this ****?????