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O2

O2 outages and service status in Consett, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Consett, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Consett, England

The most recent O2 outage reports came from the following cities: Gateshead, and Newcastle upon Tyne.

CityProblem TypeReport Time
Gateshead Phone 1 month ago
Newcastle upon Tyne Internet 2 months ago
Durham Phone 4 months ago
Newcastle upon Tyne Phone 4 months ago

Community Discussion

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O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • A11RNX
    Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • ilovefluffy
    Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • sheilavictoriaR
    Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • Leggler75
    Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • TommyWinter23
    Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • VictoriaMurtha
    Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • Sami_antha83
    Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • ilovefluffy
    🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterKC5
    Master_KC (@MasterKC5) reported

    @Chris_1987 @O2 I never knew things were this bad. Sounds more like the service I used to get from Virgin 🫢

  • steadexperience
    steadexperience (@steadexperience) reported

    @O2 can you explain why you charge me £23.07 per month for a phone service I can get elsewhere for under £10

  • MissNads22
    MissNads22 🇱🇨💋 (@MissNads22) reported

    @O2 @O2 whats the point of the O2 app if it doesn't let you sign in. Stuck in a painful loop of hell

  • P33LLX
    Jack (@P33LLX) reported

    @mister___ran @O2 I have to speak to O2 for work purposes, we bought a business, made the old owner redundant. Called to cancel the contracts and guess what… would only speak to the old owner. Repeat anything else and you can tell they read from a script!

  • mysteriousgal
    mysteriousgal (@mysteriousgal) reported

    @EnigmaAkila @iz__zy @O2 Wonder when they are going to get to the bottom of it. I have raised a complaint so seem to be getting some action but they still don't know what is causing it.

  • sackedseafarer
    John | Seafarers Rights Campaigner 🎙️📻📺📱 (@sackedseafarer) reported

    @JohnTillUK @O2 @Mozilliondotcom Nice one John. They’ve been terrible near me with a mast down for 12 days now. They cited an issue then ‘routine maintenance’ with no update due until 1st Aug.

  • AndyMcK1982
    Andy McKeown (@AndyMcK1982) reported

    @O2 Why did I spend the day in Pendle yesterday with absolutely NO SIGNAL?! What’s going on when you can’t even have a day out without being cut off from the network??

  • aartik13
    Aarti (@aartik13) reported

    @O2 I appreciate your help as I'm being sent reminders to pay a bill that's already been paid. Not able to get through anyone on call or chat.

  • grace_mamwa
    Grace Mamwa (@grace_mamwa) reported

    @O2 what is going on with the app? It’s been down for the last 3 weeks for me

  • sarahcarter15
    Sarah O'connor (@sarahcarter15) reported

    Hi @O2 any idea when the mast will be fixed in Herne bay so we can get some signal? I haven’t been able to make calls at home for weeks now but you still expect us to pay our full phone bill. Thanks