O2

O2 Outage Report in Consett, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Consett, County Durham, England 02/24/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • nossy1996 Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • AngieOrrick Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • doc_drops Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • VictoriaMurtha Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • RuxanaNargol Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryTaylor Jerry🇪🇺🚴🏻‍♂️🐈 #FBPE #LibDem #NotMyKing (@JerryTaylor) reported

    @O2 why are your support lines always “unusually busy”? Have you considered being honest and just saying “our lines are always busy”?

  • janerayson Jane Rayson (@janerayson) reported

    @O2 can someone contact me about issues I’m having with open discount. I’ve messaged 3 times now and keep getting the same answer that doesn’t work! Call times are over half an hour. Can someone just read the issues properly and call me please?

  • Mel_Gillen22 Melissa Gillen - Wellbeing Coach 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Mel_Gillen22) reported from Glasgow, Scotland

    @O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks

  • le_batsford LeighWBA84 (@le_batsford) reported

    @O2 is there something wrong with the network in East London. I've had no coverage in E9, E10, E11 or IG8. Having to send this via WiFi in a McDonalds :-(

  • i_williamson1 Ian Williamson (@i_williamson1) reported

    @Vince_007 @EnglandRugby @O2 I have never seen England lose at Twickenham. But then, it has been a while..

  • LynneTravel CoddiwompleTravel (@LynneTravel) reported

    @O2 absolutely the worst service I have ever experienced anywhere ever.

  • MiddleAgeJohn1 Middle Age John (@MiddleAgeJohn1) reported

    I'm getting increasingly frustrated with @O2 the signal and network reliability is poor, call dropping out daily. I ordered an upgraded phone.... its been a week, no updates. Poor. Help

  • SoundEngUK An Audio Engineer (@SoundEngUK) reported

    @asaelliott @O2 I don't buy the "phone mast not working" crap. Their service is utterly uselss EVERYWHERE these days, they've clogged up their network by adding the Virgin Media customers but without upgrading anything. It's an absolute shambles

  • MPW1981 Matthew White (@MPW1981) reported

    So I received my replacement 'new' phone from @O2 through my insurance. Finding more and more faults with it. Battery life is shocking, front camera doesn't work and the finger print sensor doesn't work.

  • mat_stringer Mat Stringer (@mat_stringer) reported

    @O2 any ideas as to why nobody in the DY area West Mids can't get any signal/reception. Getting worse and worse over the last 6 weeks to the point where can't receive incoming or make outgoing calls