O2 outages and service status in Consett, England

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Consett, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	21 hours ago
Durham	Phone	2 months ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

• 
  Kyle Marleau (@KyleMarleau) reported 2 minutes ago from Walker Gate, England

  I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

• 
  Victoria Murtha (@VictoriaMurtha) reported 2 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Andrew Willis (@ilovefluffy) reported 4 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Hugh Toner (@scoobyhugh8) reported 8 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Tim Luckhurst (@TCHL) reported 8 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  nufc4life (@CraigSi64474606) reported 8 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  Lauraaaa (@Lauras95) reported 16 minutes ago from Gateshead, England

  @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

• 
  Sami (@Sami_antha83) reported 19 minutes ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

• 
  nufc4life (@CraigSi64474606) reported 20 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Angie Orrick (@AngieOrrick) reported 28 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  Andros 👾👾👾 (@doc_drops) reported 28 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  philip (@fredspoon) reported 32 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Sheila Robson (@sheilavictoriaR) reported 36 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Tommy Winter (@TommyWinter23) reported 38 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 40 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  Raj (@engg_rky) reported 46 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Jonathan Anderson (@JonnaAnderson) reported 48 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  peter nixon (@petern280) reported 49 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  nufc4life (@CraigSi64474606) reported 50 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  kirsty widdowfield (@kirstynewcastle) reported 56 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Waterson (@waterson_mike) reported 3 minutes ago

  @englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible

• 
  SRao (@leelamalur) reported 5 minutes ago

  @O2 appalling service. Cannot access online account, held on the phone for over an hour and cannot make payment either? Now you issue a penalty for non payment! Cant wait to quit the contract.

• 
  Fitzy (@brickfromcrick) reported 11 minutes ago

  @EnglandRugby @O2 Sorry @EnglandRugby but BJvR over Lawrence and Ojomoh absolutely stinks. He’s a Saffa! He grew up wanting to play for the Boks - why on earth pick him over 2 lads that are a) very talented and b) are actually English?! Horrible decision…

• 
  Jess (@Jessw1303) reported 11 minutes ago

  @O2 @Katostevens Another lie, it’s not been working properly for over a week and I already contacted customer service about this multiple times!

• 
  ally connor (@1980Ally1603) reported 12 minutes ago

  @O2 still no service after 3 days… call after call with no resolution. Really poor

• 
  Gingerlegs747 (@gingerlegs747) reported 13 minutes ago

  @HarrietSergeant @O2 Change to @TalkmobileUK , never a problem.

• 
  ChainResolve (@Web3Resolve) reported 14 minutes ago

  @Toni_Joyce @O2 Hey, checking back in. Are you still having trouble with this?

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 18 minutes ago

  @O2 O2 and your ridiculous payment site * That can't recognise a card's expiry date * That keeps you in hold wholly infuriatingly repeating ad nauseum "Your call is very important to us" *Then terminates the call* All this while threatening to terminate my service because you haven't collected my direct debit although the cash to pay it is in the account and there's never been a problem before!

• 
  Riemenschneider’s Horse (@larrythehook) reported 19 minutes ago

  @O2 My number ported over yesterday and I’ve topped up by £20 but I cannot link my o2 account to my number so I cannot choose the bundle I need. I’m on a £10 rolling plan so I’m just getting charged for data. Customer services can’t help and o2 store can’t help. Absolute shambles 😡

• 
  Dan77 (@Dancsm77) reported 20 minutes ago

  @O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience