O2 outages and service status in Consett, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Consett, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Consett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Consett, England
The most recent O2 outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Phone | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
|
Durham
|
Phone | 5 months ago |
|
Newcastle upon Tyne
|
Phone | 5 months ago |
Community Discussion
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O2 Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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P Tumilty P (@ppayne76) reported from New Brancepeth, England@O2 how do I cancel Netflix that are extra charges on my number?
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Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Lauraaaa (@Lauras95) reported from Gateshead, England@O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Gateshead, England@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, EnglandSo to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your service in NE2 is shocking
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eerik Beeton, MCIM Cmktr (@EerikBeeton) reportedHey @O2, even Pitbull cancelled his concert in Riga last minute due to "technical issues", but somehow your roaming network is putting on an even worse performance. Stuck on 'No Service' in Latvia with a fully paid contract. Can a human DM me to fix this backend glitch?
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Stacey (@Stacearoo) reported@O2 why on earth is it IMPOSSIBLE to sign in?!?! I have never found something so ridiculously difficult!
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Daniel Soho 🦋 (@donliveson) reported@Apple stupid prices for new iPhones. £760 + and a crazy 3 year contract, @O2 Ifs over never going back into phone contract. Never
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Lewis (@Lewis_1417) reportedHey @O2. You have the worst account management system of any phone provider I have ever had the displeasure of using. Why is there no way to change the default payment method. Instead you just send threatening texts saying I’m going to be cut off.
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Paul Blackledge (@Paul_Blackledge) reported@kokeshimum @O2 I always used to find it amazing that I would get full signal in the desert, miles from the nearest person in Kuwait, yet come home to the U.K. and some very populated places still have zero signal. Crazy planning restrictions stunting growth on masts I would imagine.
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Scrumples 🇺🇦 💙🇪🇺 FBPE FBPA 3.5% European (@TheLynch10) reported@kokeshimum @O2 02 ia completely ****, my husband barely has any signal wherever we go in the UK. I have Vodafone, marginally better.
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Simon Poulton (@SimonRPoulton) reportedAbsolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!
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𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE
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Annah Atherton (@Annah_Atherton) reported@O2 why is your signal so bad?! WN1 Seems to have been since an old building knocked down … I’m told there’s nothing wrong in area, yet since my complaint I keep getting updates that you are “working on the problem”
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MDT (@MattyDTownsend) reported@kokeshimum @O2 Speaking from experience O2 is by far the worst network in the UK.