O2 Outage Report in Consett, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Consett, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Wallsend |
Phone | |
| Durham |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lawley
(@Brraparazzi) reported
@O2 your customer service have let me down on a very serious issue. Please arrange to have someone contact me immediately or I will no longer be an O2 customer. This is a serious issue, police are involved, so please have a manager contact me.
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Charles Field 🇺🇦 🇹🇼 🇮🇱
(@charles_uk) reported
@EE We've had no reliable #EE signal here since we moved in 18 years ago. @VodafoneUK & @O2's signals are just as bad. It's frustrating that no provider seems willing to do anything to give what is a busy village on a main road a decent signal 1/2
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Gav
(@Gav_Ivison) reported
I used to be able to get the sky app on at the match and see replays, now I can't even send an SMS message. Yet @O2 are saying they're putting my bill up yet again in April. I have to arrange a meeting time and place after the match like it's 1998. Get to ****.
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Mila
(@LYCOICAT) reported
@O2 you’ve asked me to pay for a bill. I already have my bank said you’ve not accepted it. But you have so help!
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Cara
(@lennonsghirl) reported
@O2 @mitchellsingh89 This is a massive waste of time I’m in exactly the boat, cannot use my phone without WiFi in my own home, cannot use my phone in large parts of my town due to coverage issues and you keep saying the same things as the above.
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Grezzy
(@Grezzy1111) reported
@O2 hello I ordered a new o2 sim only deal sim last week Friday and I’m yet to receive my number has been ported to o2 but may lose signal today with my old sim but when will I receive my sim
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Matthew Salmons
(@Twoutyy) reported
@MartinSLewis I have an ongoing issue with o2 and a fraud case which added £87 in charges to my account, which @O2 have taken from me. I have emailed 6 weeks ago, no response, is it simply a case of waiting for the 8 weeks to pass and going to the ombudsman?
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Lee B
(@BigBucks1975) reported
@O2 my O2/Virgin account has been locked for a month. Despite numerous online chats, phonecalls to the number provided and to your "UK" call centre nobody has been able to help. I have not been able to access the app in this time or cancel a subscription on my O2 account.
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KylieBSmiley
(@KylieBSmiley) reported
What happened with @O2 signal.. it used to be the best network for signal in the South.. and now it's just bloody awful! States I have 4G+ but do you think anything loads.. nope! Took ages for this to load. Can't wait for my contract to end! Time to move to a new network!
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#StopSegregacjiSanitarnej
(@Les83231696) reported
@O2 I need a help