O2 Outage Report in Consett, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bailoooooooo
(@_Bailo_) reported
@O2 Hi I’ve got data roaming on, changed my tariff to include USA and even though it says 4G on the signal bars I can’t use data. What can I do to fix it?
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Emily
(@Emilyy_McFlyy) reported
@O2 why have I received a 97p bill for a contract I cancelled the day after I took it out (within the cooling off period and I never even used the sim, it’s still in the sealed packaging) and why can’t I view it anywhere?
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TSTAR
(@TSTAR76535726) reported
@O2 4g is as much uses as H+ shocking service considering I have full signal but nothing works.
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Msgr. Matt 🇭🇷
(@MattAlbans) reported
@O2 can I have some proper support? I've tried your call centre and I might as well have not bothered.
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Nicole Davies
(@NicoleD94918227) reported
@O2 Hi, please can you advise why we can't sign into priority app on any phone in our household. It has been fine for several months but we seem to have been locked out. We have a virgin media sign in. Yesterday we signed up to an extra O2 phone contract. Now, we have no access.
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❤️❤️💜 Prince Purple Rain 💜❤️❤️
(@Prince31212016) reported
I’ve tried everything including several restarts it’s a crummy service @o2 is a disgrace
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Emily
(@Emilyy_McFlyy) reported
@O2 why have I received a 97p bill for a contract I cancelled the day after I took it out (obviously within the cooling off period and I never even used the sim, it’s still in the sealed packaging) and why can’t I view it anywhere/haven’t got the option to pay it in anyway?
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Monika
(@MonikaTalaga) reported
THE WORSE CUSTOMER SERVICE I HAVE EXPERIENCE IN MY ENTIRE LIFE- @o2
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Lindsay Morrison
(@LindsMorrison) reported
@O2 worst upgrade experience ever. Upgraded thurs, wasn’t done properly, spent 6 hours trying to resolve getting sent around the houses. Finally able to pick up next phone Fri & now airtime contract not set up & new sim doesn’t work & now another 48 hours to wait. Sort it out
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Jack Graham
(@jacktgraham) reported
@O2 are your phone agents working today? I’m helping my grandmother with her contract, it’s taken us hours and we keep getting hung up on - despite being promised a call back 24 hours ago. Doesn’t speak wonders for your customer service…