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O2 outages and service status in Consett, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Consett, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Consett, England

The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.

CityProblem TypeReport Time
Durham Phone 2 months ago
Newcastle upon Tyne Phone 2 months ago

Community Discussion

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O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • smiling_cyclist
    Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • TommyWinter23
    Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • doc_drops
    Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • sheilavictoriaR
    Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • A11RNX
    Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • doc_drops
    Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FreemanIan
    Ian freeman (@FreemanIan) reported

    @O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.

  • JakhonToldYou
    Jack (@JakhonToldYou) reported

    @arokorol @abierkhatib @O2 Holy **** these people complain about anything.

  • RevBluesSusie
    Revolution Blues 🇵🇸 🥀 #StrongerTogether (@RevBluesSusie) reported

    @arokorol @O2 Of course it’s not a mistake. Failing to see the problem here.

  • CarwynElisD
    Carwyn (@CarwynElisD) reported

    @O2 how do I complain about the bad service on X from @O2

  • AndrewHiltonMD
    Andrew Hilton (@AndrewHiltonMD) reported

    @NathanJarvisMD @O2 You’re so right. Truly awful whether in big cities or more remote. Doesn’t seem to be good anywhere

  • cabbage1875
    RM (@cabbage1875) reported from Stirling, Scotland

    @daysofellen @O2 aye the customer service is shocking

  • thegrumpyjock
    George Howie (@thegrumpyjock) reported from Pontefract, England

    @O2 You have already told me you can't help as you can't trace a payment via chat so then I yet again needed to deal with your shocking customer service team on phone wasting my own time yet again this is all despite my account being settled because I paid the bill

  • tayciebaird
    elle ౨ৎ 🪿🐈‍⬛ barb azure’s ceo (@tayciebaird) reported

    @AXS_UK @o2 please help i cant buy accessible tickets whatsoever

  • Jeff_J_Mitchell
    Jeff Mitchell (@Jeff_J_Mitchell) reported

    @arokorol @O2 Antisemitism is when Palestine welcomes you and offers subscription to its phone network. Another Kristallnacht essentially.

  • HueHew
    Hue (@HueHew) reported

    @O2 I am trying to activate a new PAYG SIM card but each time I try and top up it says it was unsuccessful, regardless of which debit/credit card I use. How do I fix this please?