O2 Outage Report in Consett, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Consett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Consett, England
The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 24 days ago |
|
Newcastle upon Tyne
|
Phone | 25 days ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
|
Wallsend
|
Phone | 5 months ago |
|
Durham
|
Total Blackout | 6 months ago |
Community Discussion
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O2 Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Sami (@Sami_antha83) reported from Gateshead, England@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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stuart urquhart (@stuarturquhart1) reported from Whickham, England@O2 website and app not working 😕
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Webb (@jemweb) reported@O2 i am getting sick of never have a viable signal in po12. pathetic
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Crystal Q (@MizzCQ) reportedOMG 😳 WTF! @O2 I’ve had SO many calls from random mobile numbers all disconnecting after I answer. #Scam #Prank #Junk Blocking the caller isn’t helping either
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Rachel Longshaw (@rachierach100) reported@O2 shocking customer service whilst trying to port my 2 kids numbers onto 02 from Giffgaff, took over 30 minutes to try to do 1 & that couldn't be completed as told it wouldn't happen now until Tuesday. Having to call back on Monday to start again! Don't you want new customers
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Kenny Galloway 🏴 (@KennyGalloway) reported@amazonmusic I’d be happy if your bloody app would crash every time I use it. 🙄🙄 ive got free access thanks to @O2 but I’m ready to just cancel it. Tried reinstalling the app and still does it. Absolute joke.
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andy ware (@aware23) reported@O2 @virginmedia Let's hope it makes the mobile network better because at the moment it's shocking #goingbackto ee
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Paul Byron (@pbyron) reported@O2 Thanks. Only problem is that now the offer is finished for the free airtime. Maybe next time.
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kirsten deakin (@kirstendeakin) reported@O2 I am shocked by the service I have received by your company this week! Telling me I haven’t paid my bill - the bank has confirmed I have and given me the transaction code! Now can’t speak to you on the phone as you’ve cut me off and impossible to get through on live chat 😡😡
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sarsparella (@Sarsparella_W) reported@O2 Hello! I need your help asap with my prepaid sim. I changed my number to prepaid as I had to urgently travel to AU for family matters, however, it doesn't work off wifi. Can you please assist asap?
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JNR (@rackjich) reported@O2 trying to order a sim only but I’m a previous customer, and it won’t let me change an old address when ordering. Can you help please?
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Inimitable Mrs M (@evilvicks) reported@O2 just wanted to say a massive thank you to Priscilla in the Cambridge Lion Yard shop yesterday for helping me sort of my upgrade. She was friendly and funny and I walked out with exactly what I wanted! Excellent customer service