O2 Outage Report in Consett, County Durham, England

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Consett, England

The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.

City	Problem Type	Report Time
Durham	Phone	19 days ago
Newcastle upon Tyne	Phone	21 days ago
Newcastle upon Tyne	Phone	3 months ago
Newcastle upon Tyne	Phone	4 months ago
Wallsend	Phone	5 months ago
Durham	Total Blackout	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 5 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

• 
  Tim Fowler (@timlibrarian) reported 6 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Paul Frampton (@headcoverlova) reported 6 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Tim Luckhurst (@TCHL) reported 12 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 14 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  Mark Mowbray (@MarkMowbrayNE) reported 15 minutes ago from Newcastle upon Tyne, England

  @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

• 
  Andrew Willis (@ilovefluffy) reported 17 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  philip (@fredspoon) reported 17 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Sami (@Sami_antha83) reported 18 minutes ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

• 
  Tim Luckhurst (@TCHL) reported 20 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Andros 👾👾👾 (@doc_drops) reported 22 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  Hugh Toner (@scoobyhugh8) reported 22 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  sarah hunter (@sarahhunter25) reported 27 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  P Tumilty P (@ppayne76) reported 29 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  Victoria Murtha (@VictoriaMurtha) reported 30 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Sheila Robson (@sheilavictoriaR) reported 47 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Gracie (@nossy1996) reported 53 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  Tim Luckhurst (@TCHL) reported 54 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Hugh Toner (@scoobyhugh8) reported 57 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  Emma (@Leggler75) reported 58 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Si Smith (@slsmith809) reported 1 minute ago

  @O2 tweet for support it says. Helllooooo!!!!

• 
  Richie (@Richardson28) reported 2 minutes ago

  @IvyTenebrae @O2 02 are the worst, I had the same issue with them not to long ago.

• 
  chris fear (@bluegaschris) reported 4 minutes ago

  @O2 I’m a o2 victim please help

• 
  Ivy Tenebrae (@IvyTenebrae) reported 6 minutes ago

  @TanithTweets @O2 After all. They've had the cheek to mark me as a late payment when I paid early. And I've spent so many hours on the phone I can't count trying to speak to a person who won't put the phone down on me. I'm not paying this money. Not this or the 2.5k letters I've been threatened

• 
  Alyxillustrates (@Alyxillustrate2) reported 9 minutes ago

  @O2 I have ordered a monthly SIM and phone package but I received a “something went wrong” error before it went through. I was unable to ring customer services as the lines closed at 9 but am I able to still process my order in time for next working day?

• 
  _TT21_ (@_TT21_) reported 13 minutes ago

  @O2 no QRcode is showing for the greggs Friday treat it is just blank??

• 
  Kerrie Backhouse (@kerriebackhouse) reported 20 minutes ago

  @O2 can someone dm me and help? I’ve picked the wrong GB phone, can I alter this on my upgrade?

• 
  katy (@katyd171) reported 21 minutes ago

  @O2 code not working for free bacon roll

• 
  Ivy Tenebrae (@IvyTenebrae) reported 22 minutes ago

  @Nessiethesosage @O2 I am preparing for more surgery soon and I really can't be doing all this. I knwl I'm going to have to but honestly it's not on at all. I wish I'd never interacted with @O2

• 
  Ohrxzor - (@joelbaptista01) reported 24 minutes ago

  @virginmedia @BLACKPINK @O2 I swear down what is going on with the wifi u guys are just taking our money