O2 Outage Report in Consett, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Consett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Wi-fi | ||
Phone | ||
Internet | ||
Internet |
Community Discussion
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O2 Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England
@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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sarah hunter (@sarahhunter25) reported from Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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sarah hunter (@sarahhunter25) reported from Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Sami (@Sami_antha83) reported from Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 I repeat: your customer service is appalling.
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 Appalling customer service. An apology is required.
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England
@O2 and can’t even login to my o2 account online to pay it that way
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Emma (@Leggler75) reported from Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England
@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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John McCarthy (@Danford2013) reported from Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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GrouchyOldGamer (@GrouchyOldGamer) reported
@tomhfh @virginmedia @O2 You've obviously never used virgin media's phone service.
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Clive Brown (@wceebee) reported
@BorisJohnson @virginmedia @O2 You mean like we had in the EU …incompetent ****
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Harry Trangmar (@HarryTrangmar) reported
@BorisJohnson @virginmedia @O2 i am here to to hear out with our mobiles and texts for the all in this country to find help for other people to enjoy we doing in virgin media and o 2 for holidays with our time in Europe for travel description weather in the way for other people in this country
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We are human (@human150217) reported
@BorisJohnson @virginmedia @O2 I’m British citizen stuck in Afghanistan under uncivilized regime hungry, freezing, sick. I need help to get out of here. Please everyone for the sake of humanity send emails,letter to govt to help us get out of this horrifying situation.
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Shaun with a U 🇬🇧 (@spj1958) reported
@tomhfh @virginmedia @O2 Used O2 for decades when I was working and travelling all of the globe. Now retired and shifted to EE who have a cheaper tariff and better data package if not travelling and you don't need such an extensive network. You would have guessed that choice works.
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tashatam (@tashatam14) reported
@tomhfh @virginmedia @O2 I'd be happy to find a mobile company that offered me even basic mobile signal where I live. As with so much infrastructure, rural people are left out in the cold.
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Henry Rochford (@hrochfor1) reported
@tomhfh @virginmedia @O2 This was always never talked about enough. Mandating free roaming meant that the cost base of all users was higher. Typically people travelling all over Europe tend to have higher disposable incomes and so the policy resulted in less well off customers subsiding the better off.
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Craig Heritage (@CraigRS82) reported
@NadineDorries @virginmedia @O2 You are incredibly stupid, congratulations 👏🎉
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Gerg (@gregsawyerefl) reported
@NadineDorries @virginmedia @O2 Even if this is true, it doesn't really mean anything anyway. Crap negotiating and blaming the EU for your government's mistakes doesn't make your lot look any better. I can't bear how bloody thick you are, Doris.
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Darren Olivero (@Shotline) reported
@NadineDorries @virginmedia @O2 I'm unable to decide if you are blatantly lying, or really are this stupid. Which is it?