O2 outages and service status in Consett, England

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Consett, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	6 days ago
Durham	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

• 
  Jonathan Anderson (@JonnaAnderson) reported 6 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Ciarán (@farrenciaran) reported 11 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  andrew 🎃 (@ilovefluffy) reported 11 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Tim Luckhurst (@TCHL) reported 24 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  sarah hunter (@sarahhunter25) reported 24 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 25 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 27 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Emma (@Leggler75) reported 27 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Angie Orrick (@AngieOrrick) reported 30 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  Tim Luckhurst (@TCHL) reported 31 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Andrew Willis (@ilovefluffy) reported 35 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Philip (@fredspoon) reported 35 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Sami (@Sami_antha83) reported 37 minutes ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

• 
  Raj (@engg_rky) reported 38 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  andrew 🎃 (@ilovefluffy) reported 41 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  Hugh Toner (@scoobyhugh8) reported 42 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  sarah hunter (@sarahhunter25) reported 47 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Kyle Marleau (@KyleMarleau) reported 58 minutes ago from Walker Gate, England

  I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

• 
  Tim Luckhurst (@TCHL) reported 59 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 59 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viridis (@Lord_Viridis) reported 3 minutes ago

  @MartinSLewis Now ask them why a large % of their customers cannot access their accounts or payment portal Broken for months but @O2 don't seem to care. It's ridiculous how I cannot look at any of my account or pay my bill using the online service

• 
  Shana Hendry (@Happyengland79) reported 3 minutes ago

  Where's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman

• 
  Shana Hendry (@Happyengland79) reported 6 minutes ago

  @o2 you have left me no choice but to raise the fact you have not paid my refund or fixed the issue, the refund is for, to the ombudsman! You've had enough chances but fail at every step ffs. **** company and **** staff! #evidenceforombudsman

• 
  Shana Hendry (@Happyengland79) reported 7 minutes ago

  So two different ombudsman to get you sorted @O2. You've admitted you're at fault by way of a refund, that you never processed, but I have the email. Also the data hasn't worked for most of May too so nothing was resolved in the complaint. #evidenceforombudsman

• 
  Owen (@owencb) reported 8 minutes ago

  @O2 Hi. I need a new sim. I don't want to be on a call. Just send another one. It's that simple. Your basic coverage is **** in London, **** in Glastonbury, **** in random car parks when trying to pay. I need a new sim. Can you just send and we never need to speak again

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 9 minutes ago

  Is anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  Neil (@NRManc) reported 9 minutes ago

  What a glorious pleasant surprise dealing with @O2 on here. Helpful. Polite. Pleasant. Understood exactly what my issue was and came up with a couple of solutions. If only all customer service on Twitter was as good

• 
  ar37918108 (@arliv37918108) reported 10 minutes ago

  @O2 @kbushnell1975 Their customer service has become so poor since the merger with @Virgin it’s shocking

• 
  Albert bez (@Albertbez544803) reported 13 minutes ago

  @O2 how do I speak to someone who knows what they are doing. Got an ongoing complaint for two months

• 
  Leigh 🪸 (@gyreandgimble) reported 15 minutes ago

  There's nothing more infuriating than the @O2 signal in Blackpool