O2 Outage Report in Consett, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Consett, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Wallsend |
Phone | |
| Durham |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Crawford
(@AdzCrawford2003) reported
@MaRaineyBlues @O2 Have given me 2 months free for network congestion which O2 haven’t been bothered to fix yet.
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Karen Greig
(@kjgreigy) reported
from
Oldham, England
@O2 No 4G barely works! I never get through a phone call without it cutting out
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Aaron
(@AaronSlack01) reported
@tommy_por @O2 Not everyone wants Christmas off work. As long as no one is being forced to work, then there isn’t a problem.
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jojo
(@MaRaineyBlues) reported
@O2 hello, l’ve not had any 4G service for a while because of an O2 network issue. How do I apply for compensation please/reduction in my bill? Thanks
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Jade (제이드 | ジェイド)
(@BubblegumNinjaz) reported
@3mziboo @O2 I've also been trying all day since yesterday without any luck. Apparently someone said that the link is broken and needs fixing by tech team (they spoke to a manager). However O2 will keep saying its because the offer is "popular"
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Adam Crawford
(@AdzCrawford2003) reported
@MaRaineyBlues @O2 Go on live chat or ring up and they’ll offer you compensation. Yes they can’t guarantee a fault free service however you are eligible for compensation if you’ve had no service or a degraded service due to a network issue. I know this as customer service… (1/2)
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🅹🅰🅼🅴🆂 🆁🅾🅱🅴🆁🆃🆂
(@JamesRoberts330) reported
Hey @O2 need some help with activating an Extra please. On both the website and MyO2 app I’m getting a Error 404 page when I click Activate. Thanks. James 👍
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David Wright
(@WrightDpw) reported
@O2 @Indiechix Standard response that was given 4 days ago ! And still counting, time to leave o2, poor customer service.
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Jamie from Sheffield UK
(@SheffJimbob) reported
@O2 Who do i contact to make a complaint? I have a brand new iphone13 mini, its been confirmed faulty by a store, to be exchanged. Ive had 5 sim swaps, 2 store visits, countless calls. Can someone please take some ownership and help?!