O2 outages and service status in Consett, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Consett, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Consett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Consett, England
The most recent O2 outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Phone | 2 months ago |
|
Newcastle upon Tyne
|
Internet | 3 months ago |
|
Durham
|
Phone | 5 months ago |
|
Newcastle upon Tyne
|
Phone | 5 months ago |
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O2 Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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stuart urquhart (@stuarturquhart1) reported from Whickham, England@O2 website and app not working 😕
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, EnglandSo to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your service in NE2 is shocking
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@PaulS87W) reported@O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?
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Emma Hawker (@emma_hawker) reported@O2 apologies if I misspell the name but I just spoke with someone called Oshama on the 4445 number and she has helped resolved a problem I’ve had for weeks that’s been really frustrating and getting me down, I can’t thank her enough, it’s finally being resolved 🥲🙏🏼
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ShinP3ngy (@NotSoP3ng) reported@lloydoh17 @O2 Yh constant dead zones and it’s getting worse they keep texting saying there working in the postcodes but still it’s getting worse and then the customer service getting through the constant app glitches they can say what they want but it’s getting by weirder since the merger
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Zakariya 🇲🇦 (@ZaksWorld_) reported@aaroncikaya @O2 All telco are terrible
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Leslie Gilbert (@lesgilbertlazer) reported@O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!
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Andrew (the *****) (@Andrewislington) reported@O2:Our network’s slow because the entire country won’t stop doomscrolling. Ideas? Mel B: Sorted. I’ll pre-record a load of painfully awkward messages telling people to put the phone down and touch grass… then we’ll just rebrand the lag as our brand-new “Scroll Stopper” feature
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steve woolhouse (@stevewoolhouse9) reported@O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues
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Johnny Storm (@humantorch1036) reported.@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.
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David Hughes (@GrumpyoldDavid) reportedHey @O2. Can you tell me when the mast in Lancaster will be fixed? Its been over a year since it went down
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Gem🧣 (@gems_endgame) reportedIn the @O2 store to collect an online order. Every member of staff is dealing with complex CS queries and I’ve waited now 15mins to even get a hello and still not served. I thought that’s what calling o2 was for. Absolutely diabolical service.