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O2

O2 outages and service status in Consett, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Consett, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Consett, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 23 days ago
Durham Phone 3 months ago
Newcastle upon Tyne Phone 3 months ago

Community Discussion

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O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • AngieOrrick
    Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • Leggler75
    Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

  • NTF_Ian
    Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • ppayne76
    P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • doc_drops
    Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • TommyWinter23
    Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MAUNConsulting
    Stuart Maun (@MAUNConsulting) reported

    @O2 Hi there. Was there any resolution to this? I never actually received my email for the Greggs Sweet Treat I won last week, and nothing showing. Have I gone from a 'winner' to a 'loser' :o( - Hopefully there will be some way you can track it - sent my details last week on DM

  • besdato
    LoveASunset (@besdato) reported

    @O2 in the past month I’ve won two complimentary coffee from Greggs, but both times you haven’t sent a code to my email. Blue Mondays is not working!

  • GwenSauce
    Gwen (@GwenSauce) reported

    @TomTugendhat @O2 OMG … you’re on O2 too? EE was bad so moved to O2 and they are bad too

  • kevinxt
    Kevin Thomas FINSTR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@kevinxt) reported

    @TomTugendhat @O2 We also found that O2 were concentrating 5G in City/Built Up areas. That was 2 years ago, not sure if the roll out is still on going. If you are using mobile at home you can link to your router for a better service. All the best with it 👌

  • wozwebs
    wozwebs (@wozwebs) reported

    @Jonny_Ham @O2 I was the same. With them since Cellnet but I gave up 3 years ago as it was getting worse and worse. Went with EE and never looked back, miles better

  • FursieRS6
    Fursie (@FursieRS6) reported

    @TomTugendhat @O2 @EE Third world problems. Talk to people rather than posting this bull ****

  • Sportywagon
    Andy G Nothings 4 Free 🇺🇦🇬🇧🇪🇺🇨🇦 (@Sportywagon) reported

    @TomTugendhat @O2 @EE Lived in Dulwich for years Never had any reception issues #JogOn

  • hanmark
    hanmark (@hanmark) reported

    @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

  • thomwatson
    Thom Watson (@thomwatson) reported

    @O2 @RealToffeeCelt No you’re wrong in Selby I’ve had to buy an EE virtual sim to put alongside my O2 because there’s barely any data signal. As soon as my O2 contract is up I’m off chaps. Have been with you 15 years almost and it’s become so much worse.

  • des_mansfield
    Desmond Mansfield (@des_mansfield) reported

    @worstall @O2 @vodafone Oligopolies can still be bad.