O2 outages and service status in Consett, England

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Consett, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	3 hours ago
Durham	Phone	2 months ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

• 
  Emma (@Leggler75) reported 17 seconds ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Hugh Toner (@scoobyhugh8) reported 5 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Hannah (@HannahColley) reported 7 minutes ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

• 
  Hugh Toner (@scoobyhugh8) reported 8 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  Tim Fowler (@timlibrarian) reported 10 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 10 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  P Tumilty P (@ppayne76) reported 26 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  sarah hunter (@sarahhunter25) reported 27 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 27 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 27 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  stuart urquhart (@stuarturquhart1) reported 35 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  Kyle Marleau (@KyleMarleau) reported 36 minutes ago from Walker Gate, England

  I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

• 
  Ian (@NTF_Ian) reported 38 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  Andrew Willis (@ilovefluffy) reported 41 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  peter nixon (@petern280) reported 42 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  nufc4life (@CraigSi64474606) reported 56 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Sheila Robson (@sheilavictoriaR) reported 57 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  kirsty widdowfield (@kirstynewcastle) reported 58 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Gracie (@nossy1996) reported 58 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  Jonathan Anderson (@JonnaAnderson) reported 60 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren Watkins 🥃 (@laurenwatkins88) reported 5 minutes ago

  @O2 can someone please call me in regards to unlocking my account 'we've locked your account for security purposes' why? I havent logged in since I paid my bill last month. I call to get it unlocked and the call gets cut off twice! And to top it off signal is c**p!

• 
  AlexIB (@AlexIB20) reported 12 minutes ago

  @TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment

• 
  Dan77 (@Dancsm77) reported 12 minutes ago

  @O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience

• 
  CryptoeSIM.io (@cryptoesim) reported 16 minutes ago

  @ungodlywheesa @O2 Oh no! What phone are you using? Most phones from 2019+ support eSIMs — even some budget ones. Drop your model and we'll check for you!

• 
  Brian Cohen (@brian_cohe62281) reported 17 minutes ago

  @_emsyems @O2 Problem was solved through ADCGSecure.

• 
  Mark (@CariadFfisio) reported 19 minutes ago

  I am not getting anywhere with your customer service reps . Is there anyone I can talk to with some common sense, please? @O2

• 
  Ess Cee Eff ™ (@essceeeff) reported 23 minutes ago

  @O2 any chance someone can assist in activating my free extra that was dangled as a carrot to sign a new deal but your app, website, vip support cannot help? Phenomenally bad customer experience

• 
  Viridis (@Lord_Viridis) reported 23 minutes ago

  @MartinSLewis Now ask them why a large % of their customers cannot access their accounts or payment portal Broken for months but @O2 don't seem to care. It's ridiculous how I cannot look at any of my account or pay my bill using the online service

• 
  andy fox (@meesterFox2010) reported 26 minutes ago

  Dear @O2 please do some QC on your telephone service team on 08009777337. Almost completely unintelligible. Singaporean{?) accent so thick it needed many, many repetitions. "Thankyousomuchforthat" after my every answer extremely irritating. v frustrating

• 
  I.C (@IanCockerill2) reported 28 minutes ago

  @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.