O2 Outage Report in Consett, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Newcastle upon Tyne, England
@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ste
(@SM1982_) reported
@O2 @Ofcom all of this is because you can’t take a payment from me. It’s absolutely insane. I’m trying to pay clear a handset bill in full. At this stage now after all the messing I just want the bill waived. It’s absolutely disgusting service and someone needs to be accountable
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Dee
(@whooUlooking4) reported
O2 really let me down with these “priority tickets”. There was nothing on the website at 10.00 @O2 you need to make it up to me.
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Ronald Pierce
(@RCPierce0927) reported
@O2 Absolutely not, so you guys can ignore me and have a “virtual hang up on me” I think I’ll keep the **** public. bad enough I have to sit down and make a stressful phone call to you guys for a third time on my day off
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Caroline Collings
(@CarolineCollin7) reported
@O2 can you help I have just got a cinema voucher code for Monday and it says voucher not valid all the time
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P Maple
(@harrysmaple97) reported
@O2 please can you enlighten me to what the point in your compliants team is? They dont look into your case properly and fail to answer basic questions. Your team has lied to me and offered me a shameful £10
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Ste
(@SM1982_) reported
@O2 @Ofcom a further two weeks down the line. Still nobody has been able to process my payment. now show 2 months overdue. No ownership, no call backs, no emails - nothing. Ofcom you need to step in. This is going to destroy my credit score through no fault of my own.
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Phil Morris
(@PhilMor23636503) reported
@O2 No response from O2 regarding concerns about potential fraudulent activity appearing on my Clearscore report. Email sent 25/09 after a lengthy, largely pointless conversation with a customer support advisor (no facility to transfer calls to their own Fraud Team!).
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P Maple
(@harrysmaple97) reported
@O2 I would have thought you’d take the matter of your complaints team much more seriously than pass the buck. Looks like I will be moving providers to someone with better customer service
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RICHARD GRIMES
(@Grimesygrimes) reported
@O2 DAYS WITHOUT SERVICE is beyond a joke now guys.!! #o2
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UnicornsRock 🏳️🌈🏳️⚧️
(@UnicornsRockUK) reported
Does anybody else have issues with streaming using @tescomobile? In the last 6-9 months they've become almost impossible to stream music on the go. I've heard that @O2 throttle their customers. Is that correct? I have loads of data I can use because of this 😟