O2 outages and service status in Consett, England

Problems in the last 24 hours in Consett, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Consett, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	9 hours ago
Durham	Phone	2 months ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

• 
  Tim Luckhurst (@TCHL) reported 2 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Victoria Murtha (@VictoriaMurtha) reported 6 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Dean (@smiling_cyclist) reported 11 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  andrew 🎃 (@ilovefluffy) reported 21 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  Paul Frampton (@headcoverlova) reported 24 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Emma (@Leggler75) reported 24 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  andrew 🎃 (@ilovefluffy) reported 24 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Ciarán (@farrenciaran) reported 31 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 33 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  Tommy Winter (@TommyWinter23) reported 34 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  nufc4life (@CraigSi64474606) reported 34 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  nufc4life (@CraigSi64474606) reported 37 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 38 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Gracie (@nossy1996) reported 39 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  stuart urquhart (@stuarturquhart1) reported 42 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  Kyle Marleau (@KyleMarleau) reported 42 minutes ago from Walker Gate, England

  I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 46 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

• 
  Lauraaaa (@Lauras95) reported 50 minutes ago from Gateshead, England

  @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

• 
  Mark Mowbray (@MarkMowbrayNE) reported 51 minutes ago from Newcastle upon Tyne, England

  @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

• 
  Tim Fowler (@timlibrarian) reported 57 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jen (@JRY1998__) reported 5 minutes ago

  @o2 you see your network is a joke

• 
  Mëtälmälc 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Metalmalc) reported 5 minutes ago

  @O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.

• 
  Arlene (@arlaina0) reported 7 minutes ago

  @O2 why isn’t it letting me login to my account with error code IDF-12B

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 7 minutes ago

  @O2 O2 and your ridiculous payment site * That can't recognise a card's expiry date * That keeps you in hold wholly infuriatingly repeating ad nauseum "Your call is very important to us" *Then terminates the call* All this while threatening to terminate my service because you haven't collected my direct debit although the cash to pay it is in the account and there's never been a problem before!

• 
  Charl (@ceeveepee) reported 8 minutes ago

  @O2 I’ve tried to top up my mum’s PAYG phone twice via 4444 and it has failed. The money shows now as pending being taken on the bank but the message on the phone said it hasn’t gone through. Is there an issue.

• 
  🌈The Real Miss Mollie Apso🌈 (@ApsoMollie1) reported 12 minutes ago

  @DavidWilding271 @PipTheDog5 @O2 They both use the same o2 network.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 16 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Viridis (@Lord_Viridis) reported 18 minutes ago

  @O2 @lestereverton80 Are you writing a book? The amount of people telling you it's broken is getting laughable now. How much information you need? Roll back to the old site or lose customers. It's very simple

• 
  Ian (@iancharris) reported 18 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Samantha♥️ (@XxSammie_89xX) reported 19 minutes ago

  @O2 No service what so ever, WiFi at home sadly that's useless when your child's school can't even phone you! No 4g...no one can call, you need to reimburse your customers for 10 days when they are paying for a service they arent even receiving