O2

O2 Outage Report in Stanley, County Durham, England

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The latest reports from users having issues in Stanley come from postal codes DH9.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanley, County Durham, England 10/04/2024 09:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stanley, County Durham, England

The most recent O2 outage reports came from the following cities: Jarrow, Newcastle upon Tyne, North Shields, Stanley, Gateshead, Durham and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomJarrow Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomJarrow Total Blackout
United KingdomJarrow Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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O2 Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • n5lam81 Liam Maden (@n5lam81) reported

    @O2 i have just upgraded but my number hasn’t changed over to my new sim, it’s been over 24 hrs can you help please?

  • joebartonic bartonicwater (@joebartonic) reported

    My guys over @O2 my calls and texts have been activated but not my data, can you help me out here please. It’s been way over 24 hours now...

  • SallyPepper01 Sally Robinson (@SallyPepper01) reported

    I have been held in a queue for 20mins @O2 and then the call operator went to answer the call and cut me off. I would hope your customer service is courteous enough to call me back now!! 😡

  • jimmydoyle69 Jimmy Doyle (@jimmydoyle69) reported

    @O2 can you get the signal sorted in DD4 8JL area fell like I am just giving money for nothing

  • someonesnan Karen Cummings (@someonesnan) reported

    @O2 why can’t I speak to someone for technical support 😤

  • ivorgaber Ivor Gaber (@ivorgaber) reported

    @O2 You’re the customer, the delay is unconscionable. Why are you using @ExperianExperts when they are providing such a lousy service? There are plenty of other credit checking agencies.

  • Big_Preesh Martin Prickett (@Big_Preesh) reported

    @O2 unbelievable poor service. Mis sold a plan on Wednesday, thought I’d cancelled the plan on Wednesday (that’s what the chap on the phone said) then get a bill for the new product I didn’t want. Was HUNG UP on today after a 30min wait. Customer service call me ASAP

  • chanel630 Chanel630 (@chanel630) reported

    @O2 After a difficult circumstance, I would like to commend Jake Pepper from your Exec Team, for resolving a difficult complaint. Please make sure this message is passed on. Many thanks

  • Penny_Hopbrand Penny Hop (@Penny_Hopbrand) reported

    @O2 Then find out I’ve been scammed again called you guys in Dec as we can’t go into store, said you would ban the messages coming through and they are still happening? Is there anything you can do? I’ve been a loyal customer for over 8years, PLEASE CONTINUE

  • spenBR Spen Reeves (@spenBR) reported

    @O2 ive had no service any all morning, any danger ?