O2 Outage Report in Stanley, County Durham, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stanley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (24%)
-
Total Blackout (11%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Stanley, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Whitley Bay, Sunderland, Durham and Wallsend.
City | Problem Type | Report Time |
---|---|---|
Newcastle upon Tyne | Phone | |
Newcastle upon Tyne | Phone | |
Newcastle upon Tyne | Phone | |
Newcastle upon Tyne | Phone | |
Newcastle upon Tyne | Phone | |
Gateshead | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stanley, England
Latest outage, problems and issue reports in Stanley and nearby locations:
-
Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
-
Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
-
Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
-
philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
-
Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
-
Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
-
Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
-
Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
-
Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
-
Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
-
Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
-
P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
-
Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
lynne hendry
(@munchiebaby77) reported
@O2 I have a Flip3 from you. I got the screen repaired by Samsung in November because it developed a crack on the fold. It's now got another crack in the same place. Samsung say I need to keep sending it away for repair. Is there anything you can do to help?
-
Stacey Hagan
(@StaceyH43260239) reported
@O2 can I get any update on a phone mast not working in Bt294ab? I haven't been able to use mobile data for a week and the information on the website just says our engineers our working on it. Is there an estimate of when it will be up and running again??
-
ari
(@ffutility) reported
@O2 the app won’t let me change my sim only to a rolling plan, it just keeps saying error. is the app down?
-
TeladiaPlays
(@TeladiaPlays) reported
i feel @o2 has failed me my father never made any contract with them and now we are stuck with a ridiculous amount of money owing them please sort this out this isn't a good look for you
-
Adrian Prim 🌸
(@primmyade) reported
@O2 What?? "fault free service"? you had two masts providing O2 coverage, you now have ZERO masts providing coverage...thats a TOTAL lack of service not a fault free service..poor response to be honest
-
Jane Dungate-Wilkes
(@JaneDungate92) reported
@O2 Hi - I'm trying to port my number to you using a PAC code. The phone line keeps cutting me off as it's too busy. Can you help? TIA
-
AJsWatchin
(@AJsWatchin) reported
@O2 Ive had no signal for 6 days..all a week after you announce huge price increases. Refund pending?
-
Beta
(@ebumhudza) reported
from
Leeds, England
@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
-
GWA
(@GWA1873) reported
@O2 Hi myo2 is not going to give assistance. I still have no signal and can’t use Wi-Fi calling or the Apple Watch. Any chance of some assistance?
-
Hoops
(@hoops__45) reported
@O2 once again with the WORST customer service. I’ve been on hold for over half an hour.