O2 Outage Report in Connahs Quay, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Connahs Quay, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Connahs Quay, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
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O2 Issues Reports Near Connahs Quay, Wales
Latest outage, problems and issue reports in Connahs Quay and nearby locations:
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma-Jane Bush
(@aesthetics_sp) reported
@O2 O2 store advised me the Bolt on I needed for using a phone outside of EU. Just got notification of over £500 worth of charges for a week in Egypt. The bolt on I was told to get, don’t include Egypt. O2 wishes to offer me a £50 goodwill credit for their **** up!Disgusting.
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Faith
(@Faye_Lily) reported
@ladyfromatramp @cookywook @O2 It’s not an isolated issue. I suspect they’ve messed up the new set up of direct debits and failed to cancel the old ones. 🙄🙄
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Cabernet Voltaire
(@treacadelic) reported
@O2 hi folks. Can I report a lost PAYG phone for a family member or do they have to give permission for me to act on their behalf at the start of the call? Any help gratefully received.
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Philippa McNamara
(@MrsMacTweets) reported
@O2 can someone help urgently. My new phone sim won’t activate. And customer care tell me it’ll be up to 5 days before technical can resolve. Not good enough! You took my money now show you care and provide a service
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Canny_Lad
(@Hyacintho_Azul) reported
@O2 hi, I'm in a monthly contract. Thinking of switching to cheaper mobile service provider. What's the best way to contact and cancel my contract? Thanks! #o2
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iona AAAAA
(@loonagl0ssary) reported
@Alauhye @O2AcademyBrix @O2 i tried but my friend and i are both having the same problems💔congrats on getting your ticket though!!
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Andy Myers 🇺🇦
(@djandymyers) reported
I honestly can't think of a reason other than opportunistic profiteering from UK based mobile operators. As @O2 @virginmedia has shown, it is a choice rather than a necessity. Compared to other countries mobile charges, we are overcharged in the UK. This adds to that. Poor!
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Katy Warburton 🦖
(@katywarburton) reported
@O2 Hi, I need to change my address online but my account has a very old contact number so I can't verify I have received the texts. Please can you help. Thanks.
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Andrew West
(@ForrestGump10) reported
@O2 shameful customer service, 2 months of being ignored and money not being credited despite a payment being taking twice. Two calls this weekend and no call back despite being promised. I’d hope a call back now before I escalate!
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Hannah Love
(@AitchLove) reported
@O2 Thanks for replying. I've had a look through everything already and can't find anything. Your live chat isn't working. Could this be anything to do with the Virgin outage in Reading?