O2 Outage Report in Connahs Quay, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Connahs Quay, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Connahs Quay, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Connahs Quay, Wales
Latest outage, problems and issue reports in Connahs Quay and nearby locations:
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Old Georgian
(@OldGeorgian58) reported
@O2 Not impressed - wasted hours today trying to get tickets and neither app nor website loading. Plenty for sale on re-sale sites so obviously some are profiteering from this. You could track them but will you? So much for rewarding customer loyalty!
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Pam Peel
(@Pam_Peel) reported
@O2 Would at least help if we were updated as to whether tickets are still available so we aren't wasting our time trying to get on the app
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Dane Johnson
(@daneMjohnson) reported
@O2 whats the update with priority? Still mo access to priority even now..... Appreciate demand is high but all day? Come on o2 youve had hours to get a fix on it. Massively dissapointing to offer access to tickets through a service that cant be accessed.....
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Thomas🦊
(@th0masshaw2000) reported
@soph_whitby @O2 It is painful, I don’t know if the same with you but it lets me put phone number in (sometimes) but instead of sending me a code just takes me back to watch that video at the login page! That’s if it doesn’t time me out and say access denied
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Amber Warwick
(@Amber_Warwick) reported
@O2 How is it acceptable for you to log customers out when they are already logged in and ready for the sale times? I got my first code 6 hours after I first tried to re login. Absolute shambles. 8 hours on and still can’t log in. Surley you knew the demand would be extremely high!!
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Andrew Smith
(@AndrewS59498534) reported
@O2 @ChrisPe99357735 Really poor, my wife and I trying all day, it’s bull💩, lots of tickets being sold, nobody can get into this system. Priority customers, nah, your system doesn’t work, worst experience of any platform ever. Poor show
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Karen McKinlay
(@karenm000) reported
@O2 Well it would help if your system wasn't down! Priority my ***
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Andy
(@H0rr0r1c0n) reported
@LSergison @O2 Awful service isn’t it! Not even a update saying when it’s gonna be up and running again
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𝖑𝖊𝖆𝖍 // stream animal/awbh by pvris
(@LeahLNurse) reported
How is the O2 Priority app still down? Fix it @O2
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Heather Thomas
(@hevsterhev) reported
@O2 I suggest you get your management team and marketing team to sit down and brainstorm a new name to replace ‘Priority’ as this absolutely isn’t it. What a shambles #o2down #o2priorityshambles #peterkay