O2

O2 Outage Report in Connahs Quay, County of Flintshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connahs Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Connahs Quay, County of Flintshire, Wales 12/24/2025 08:00

December 24: Problems at O2

O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Connahs Quay, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Connahs Quay, Wales

Latest outage, problems and issue reports in Connahs Quay and nearby locations:

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • shanecooke shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • jess_hornee J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • __abs96__ Abbieee (@__abs96__) reported

    @O2 hi, not had signal for 2 days now in Manchester area, please can someone help?

  • jasonreeves85 Jason Reeves (@jasonreeves85) reported

    @O2 your 4g coverage is appalling, I work less then a mile from Cardiff city centre and I’m lucky if I get 3G… your happy to hike your prices up, try using the extra money to gives us a service worth paying for.

  • JessicaAmy145 Jess🌲 (@JessicaAmy145) reported

    @O2 Hi! Quick Q, my phone (on contract) is insured through O2 but the charging port doesn't work. I've rung the store multiple times but no answer. Would handset be replaced or sent off for repair? I'm trying to find out before making the journey. (I don't drive) tia!

  • hollieinspace 🍯Hollie🐝 (@hollieinspace) reported

    @O2 Why is it that my phone will say I have 4G and full signal but nothing will load? This seems to be happening a lot lately, it's driving me mad >.<

  • AshleighOlivia3 Ashleigh-Olivia (@AshleighOlivia3) reported

    @AWumman @O2 @BBCNews Rebranded and developed 2 international brands, worked over 180hrs a week and had to lose it all before I could get any support. I feel betrayed and I actually hate this government and I'm starting to have I'll will towards people. Noone cares who I was Now I'm just a problem

  • mandyred23 Mandy Reddington (@mandyred23) reported

    @O2 And still no response! 12 hours later and still no resolution

  • rosstheconsumer Ross (@rosstheconsumer) reported

    @KatePinkSmith @O2 I ended up going back to my old network. I thought they were bad but O2 topped that. I had to upgrade within a week of joining to “fix” a data issue that O2 stonewalled me on. And therefore doubled my monthly cost. So I left. And now they want 12 months’ tariff paying.

  • AllisonPascoe4 Allison Pascoe (Laws) (@AllisonPascoe4) reported

    @virginmedia @O2 Bout time you did something to sort out your broadband, I’m paying stupid money and doesn’t even work - got boosters which I also have to pay for and still doesn’t teach the black spots in the house 😞😞

  • MitchM77 Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported

    @O2 for about the third time since I joined in January, the network was down! Had to turn my phone off and on again to get coverage. Never had this with my old provider!

  • ODEONHelp ODEON Help (@ODEONHelp) reported

    @cazmaxwby @O2 @ODEONCinemas Hi Caroline, sorry about the delay. If you're still having issues could you DM me the code and which film/cinema you're trying to book? - Ollie