O2 outages and service status in Connahs Quay, Wales
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- O2 generated 0 outage signals in the last 24 hours around Connahs Quay, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Connahs Quay, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Connahs Quay, Wales
Latest outage, problems and issue reports in Connahs Quay and nearby locations:
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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shane cooke (@shanecooke) reported from Mostyn, Wales@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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shane cooke (@shanecooke) reported from Mostyn, WalesI hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Rhiannon (@formularhi) reported from Holywell, Wales@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandCouldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gale (@gaeilicgal) reported@O2 it is now 3rd day with no signal in BT703HE. Still no communication about when device will return.
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Jambo (@The_real_Jambo_) reported@O2 @davehpayne O2 have went downhill since merging with virgin media, been a loyal customer of 02 for over 20 years but considering leaving when my contract is up.
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Joe Hopkins (@JoeHop04) reported@O2 I switched to O2 last week and have had no phone line since. My number was ported to a handset that was never delivered and is now stuck at a depot, while my account is locked for suspected fraud.
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baba (@olamultimilli) reported@O2 @CISAS_UK This is unacceptable. The default on my credit report from years ago is STILL showing, despite your agreement to remove it as if it never happened, repeated complaints, and a CISAS case (#713631). It keeps damaging my credit history. Enough is enough.
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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mark callow (@markcallow10) reported@davehpayne @O2 Because they use o2! Been with them years and last 2/3 years they have gone to pot utterly useless in every way with no signal in half the country and that’s being optimistic
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chris (@chrishughesuk) reported@O2 got my son an Apple Watch as a gift and customer services say you won’t enable an airtime sim as it wasn’t purchased from o2. Is this right??
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Craig Cooper (@Bep316) reported@O2 not helpful at all offer triple data boost on there official website and when it doesn't work. Ie £10 for 10gb of data should be trippled to 30gb there solution is to pay for 30gb data for 3months so £90 upfront and they will credit £20 a month
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Viridis (@Lord_Viridis) reported@waynetuckwell @O2 Luckily, they send me a text just before they cut off all my 7 lines threatening legal action Inc debt recovery, I use the link in the email to pay all in one go. It's literally the only way I can pay my bills unless I spend 2hrs on the phone. It's ******* shockingly bad @Ofcom
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Iain (@snekkie_iain) reported@O2 what's up with your service today, even worse than usual? KT2 area and calls dropping out due to crap signal.