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O2 Outage Report in Connahs Quay, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Connahs Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Connahs Quay, Wales

Latest outage, problems and issue reports in Connahs Quay and nearby locations:

  • ShanePinnington
    Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • SkinnerMaria
    Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • modtl11
    Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • EmmaJStrong
    Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • Jamie_McGaghey
    Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KitchenDiscoMum
    KDM (@KitchenDiscoMum) reported

    Many thanks to the @O2 guru in the shop in Durham. She dug me out of a muddle and gave me a better contract to boot. Excellent customer service.

  • robmc34
    Rob Mc 🏳️‍🌈 (@robmc34) reported

    One thing I won’t miss about living in St. Ives is the extremely poor phone signal from @O2 hopefully when i move I’ll be able to make and receive calls without an issue.

  • bubbleluver6
    natasha brown (@bubbleluver6) reported

    @O2 hi I’ve moved to o2 as I’m a virgin media customer but when I try to login on my o2 it says my account is not activated can you help please?

  • lloyd1990
    Lloyd Parker (@lloyd1990) reported

    @O2 do you compensate people who have network signal issues/no signal when maintenance is being carried out in the area? As this is the situation I'm in atm and it isn't ideal.

  • Agent_Tiro
    Dan (@Agent_Tiro) reported

    @O2 scammers are using your 'sign in with just mobile number' functionality on the website to try and hijack accounts. Had some numpty try to get me to give them the security code you text by offering me 50% off my bill. #CyberSecurity

  • KirstenTElliott
    Kirsten Elliott Swift 🇺🇦 🌻 (@KirstenTElliott) reported

    @O2 @BTCare You've both told me you've been granted to right to up my bill and will be doing so. But OAPs like me were told by @RishiSunak that we didn't deserve the sort of pay rise you've been given. So are you going to offer help to your elderly customers?

  • sonia_g1982
    Sonia G (@sonia_g1982) reported

    @O2 Hi! I’m currently travelling in the US and my eSIM will not work - constantly says no service - I have the international bolt ons, but is there something else that needs to be done? This is the first time I’ve been abroad with this eSIM thank you!

  • 156v6
    Peter Hinitt Esq🍀🇬🇧🇬🇧 #leave #brexit (@156v6) reported

    @tescomobile Hope you're not increasing your prices as much as @O2 are at 7.8% which is disgusting and profiteering par excellence. Disgusting, I will as a new customer of O2, not be staying with them 1min longer than I'm contracted for.

  • PiggyMalone1
    Piggy Malone (@PiggyMalone1) reported

    @O2 I’d like to express my gratitude for the pitifully rubbish service you provide - 3G and even E over much of SW London. Bew-di-ful…💩💩💩

  • sunnybabe4
    sunnybabe4 (@sunnybabe4) reported

    @O2 I have no phone its on emergency calls only