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O2 outages and service status in Connahs Quay, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Connahs Quay, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connahs Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Connahs Quay, Wales

Latest outage, problems and issue reports in Connahs Quay and nearby locations:

  • Jamie_McGaghey
    Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • MrsFoot44
    Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • LucySharpPR
    Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • EmmaJStrong
    Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • KarenWhiteFood
    Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • bearnetuk
    Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • jess_hornee
    J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • ShanePinnington
    Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • pharmcat
    Ann Winsper (@pharmcat) reported from Ellesmere Port, England

    @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported

    @O2 Also. Is O2 business on here because I'm fed up with wasting an hour of my working day speaking to someone who says sorry sorry sorry sorry we will help you and then wants to charge £90 a month for a phone and I don't even want the newest one

  • Quantum_android
    Rob (@Quantum_android) reported

    @O2 eSIM is easier? Plastic SIM - Take out of old phone and put in to new phone. eSIM - Search on how to transfer. Find nothing helpful. Speak to an adviser. eSIM will be ready within 24 hours. Old eSIM gets deactivated straight away leaving me with no network. Awesome.

  • countycasual77
    MR NICE (@countycasual77) reported

    @O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks

  • NextChapterTat
    Next Chapter Tattoo (@NextChapterTat) reported

    @O2 Why are you no longer able to send away repairs from store? Weve been sent pillar to post.... store flat our refused to send away for repair. I think this may be a false advertising issue...website needs updating as it says differently.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated

  • rcmnsotp
    Rcmnsotp (@rcmnsotp) reported

    @O2 Your 5G does not work around Waverley station EVER, and I know it’s not my phone as everyone I know that’s on your network says the same, it’s like some sort of black hole.

  • d_riley93
    Daniel (@d_riley93) reported

    @O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?

  • ALittleLaw
    Michelle Edwards (@ALittleLaw) reported

    1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...

  • SuffolkYids
    Suffolk Yids (@SuffolkYids) reported

    48 hours for @O2 to remove an IMEI bar and counting, beyond ridiculous. Moving provider has never looked more appealing.