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O2 outages and service status in Connahs Quay, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Connahs Quay, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connahs Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Connahs Quay, Wales

Latest outage, problems and issue reports in Connahs Quay and nearby locations:

  • bearnetuk
    Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • ripinmypants
    Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • MrsFoot44
    Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • NickToye
    Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • Jamie_McGaghey
    Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • KarenWhiteFood
    Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • Anamantovani
    Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • modtl11
    Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • SkinnerMaria
    Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • LucySharpPR
    Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NazRahimi
    Naz Rahimi (@NazRahimi) reported

    @O2 you won’t let me log in to cancel my account, you are fraudulently taking my money while not letting me log in on desktop or my phone. You said you’d call me to allow me to cancel and it’s been a month. Now you say you can’t call me. I do not live in England. LET ME CANCEL.

  • Rez1362510
    Rez (@Rez1362510) reported

    Hey @O2 why is your network really bad in the south west? It’s brilliant up north, however Burnham on Sea, Bridgwater Shockingly bad.

  • Philwafer1
    Phil (@Philwafer1) reported

    @O2 Still nothing??? Worst service ever 👍🏻

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    Let’s tell the tale of @O2 “Ultimate” package, supposedly its ultimate offer. I took O2 up on it and received precisely zero mobile data. I asked them to fix the problem. They assured me they would investigate and sort it out. What happened next? They cut my phone off completely. I have gone from having no mobile data to having no service at all. What on earth is O2 doing? This is not an “Ultimate” service. It is an ultimate shambles. Sort it out, O2.

  • Weezyblaze77
    Blaze 3D (@Weezyblaze77) reported

    @O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices

  • ChrisCross180
    Chris 💙 (@ChrisCross180) reported

    @O2 I’m in Brazil and want to check my data usage on the app but when I try to log into I get this message The requested URL was rejected. Please consult with your administrator. Your support ID is bca10b0b-a593-4820-a635-7e8744233c9e Error 403 - Forbidden F5 site: pa4-par

  • anthonychilvers
    anthony chilvers (@anthonychilvers) reported

    O signal for two days now @o2

  • mufcchatter
    MUFC Chatter (@mufcchatter) reported

    @O2 Please get back to me urgently with a phone number or email address, someone I can speak to who has access to the systems from 2022-24, who can see this case history and help me. I am shocked right now that this is happening to me from one of the biggest companies in the UK.

  • andyps1275
    Andy Sherratt (@andyps1275) reported

    @Osprey0 @O2 Used to be that Virgin were the go-to for being the customer champion, since they merged with O2 that isn't the case. Puts me off moving home internet to them.

  • sulzer1974
    Craig Sullivan (@sulzer1974) reported

    @nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield