O2 outages and service status in Connahs Quay, Wales
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- O2 generated 0 outage signals in the last 24 hours around Connahs Quay, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Connahs Quay, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Connahs Quay, Wales
Latest outage, problems and issue reports in Connahs Quay and nearby locations:
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shane cooke (@shanecooke) reported from Mostyn, WalesI hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Milo (@milonoblet) reported from Hoylake, England@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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shane cooke (@shanecooke) reported from Mostyn, WalesUnbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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shane cooke (@shanecooke) reported from Mostyn, Wales@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Rhiannon (@formularhi) reported from Holywell, Wales@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PTMXI93 🪩🐎🌹 (@PTMLambey) reported@O2 please help me, I have a query regarding my bill, the chat feature just bounces me off the my O2 app and I can’t get through on the phone
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Sean Barrett (@SeanRBarrett) reportedDisappointed to see that in 6yrs @O2 has made zero effort to role out 5G across Wales.! Outside of Cardiff, nothing. 23% reach according to OFCOM. It was the same 6yrs ago!! WTF!🤬
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Kieran Jones (@kezlos) reportedHey @O2. Sort your network out. I pay £300 a month for a business contract with 3 other devices, can’t do basic things using 4 or 5G l, which affects my business operations. Work away a lot and can’t ******* facetime my boy as it forever says ‘poor signal strength’ JOKE!!
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Neil Hendry (@donnyhendry82) reported@o2 why do you reduce mobile jnternet signall all the time, one mjnute youve got internet workjng properly and then with samme full 5g signal it stops working why am i oaying you for a service that i djnt get
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Fallingapartagain (@paulblanch2468) reported@The_Brave @O2 02 website is ******* atrocious cant log in because of suspicious activity, spoke to numerous people about it never gets resolved. They can suck my ****!
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john (@jhargie4) reported@o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!
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Dr Sonali Misra (@MisraSonali) reported@O2 I am also unable to log into VMO2 in India through my laptop. How do I speak to customer care without having to spend money on international call? Please help. I am being charged for an extra month when I’ve already paid for everything and disconnected it in time
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Liesl_ (@_lliesl_) reported@O2 Stop using Indian call centers. You bastards are making plenty of money The people you are employing do not give a ****. They are lying to your customers
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Charlie’s Haus (@HausofCharlie) reportedCan you fix the Adela O2 priority presale? @O2
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Pauline Wardle (@pmw_77) reported@Cerberusbite83 @BelfastGiants @O2 The alternate with the logo from away wouldn’t be too bad. Very football / rugby style though