O2

O2 Outage Report in Connahs Quay, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connahs Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Connahs Quay, County of Flintshire, Wales 12/14/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Connahs Quay, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Liverpool and Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

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O2 Issues Reports Near Connahs Quay, Wales

Latest outage, problems and issue reports in Connahs Quay and nearby locations:

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ksasq Ben Murdoch (@ksasq) reported

    Hi @O2 Long time O2 and Virgin Media customer hoping for volt benefits... myO2 states either active or unavailable in my area - neither of which is correct. Have waited longer than 14 days, can you help?

  • STORMTIGER5 Tracy Hanson (@STORMTIGER5) reported

    @O2 It's incredibly rude to ignore people, even more rude to run a comp where 4 days before you tell people they can't have their prize, offer another one, and then mess the same person about over that!!!!!

  • ClaireCarroll26 Claire (@ClaireCarroll26) reported

    Great customer service @O2. Rang 4 times regarding paying for mobile data on my Apple Watch and not being able to use it and have been hung up on 4 times after speaking to someone who will ‘transfer’ me to someone else 🙄🙄🙄🙄

  • AspergerGamer The Asperger Gamer (@AspergerGamer) reported

    @O2 your customer service has to be the worst I have ever met after PayPal. Spending hours on hold and some other hours waiting for a call back. When people transfer you to a different department the call "cuts off". One of the tactics used by @ThreeUK many many years ago. Trash!

  • Joseph_D_Evans Joseph (@Joseph_D_Evans) reported

    I’m getting sick of this now @O2 I’m will NOT be paying my bill until you fix the network issues in and across Burnley. It’s unacceptable. £55 a month for a service that isn’t working? And it’s not just me, several others on your network have got issues accessing data.

  • G1ngermoustache Natasha (@G1ngermoustache) reported

    @Joseph_D_Evans @O2 I really second this @O2 I was in Burnley town centre today, and I couldn’t search anything on Safari. I did the usual, turn on/off… soft reset, data on/off. I pay nearly £80 a month for 90GB & I can’t use it. This is not the service I was offered at the start of my contract.

  • andy_boniface Andy Boniface (@andy_boniface) reported

    .@o2 I am not an O2 customer but you keep sending me bills! I am on hold for 60+ minutes to your useless organisation to fix your stupidity. #badservice

  • SmithyWelsh Steve / Welsh 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SmithyWelsh) reported

    O2 signal is still down back home in Wales after #StormArwen #o2 @O2

  • PoisonedQW Rowanne Carberry - Poisoned Quill Writing (@PoisonedQW) reported

    @O2 and @giffgaff having problems with signal in la2, la3, la4 and la6. Phones have been restarted with no change. Can't see any problems listed for either of you but there's obviously something. Please can you have a look.

  • paul63384494 paul (@paul63384494) reported

    @virginmedia @O2 I’m new customer not even had my account activated yet and I would hand on heart 100% not recommended virgin broadband to anyone