O2

O2 Outage Report in Connahs Quay, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connahs Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connahs Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Connahs Quay, County of Flintshire, Wales 12/13/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Connahs Quay, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Liverpool and Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

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O2 Issues Reports Near Connahs Quay, Wales

Latest outage, problems and issue reports in Connahs Quay and nearby locations:

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • princzkov Princzkov (@princzkov) reported

    I am in a town of 15000 people around London. It is a joke that neither @EE nor @O2 have proper signal here and in the surrounding villages. You cannot have a phone call let alone 5G especially in buildings. Bring back the 3G towers. We had signal those days at least.

  • BrettOfTheSouth Brett (@BrettOfTheSouth) reported

    Dear @O2 for the past month I've tried to get in touch with bill payment support due to breaking my ankle on 11th may, and only having SSP June and july which means my income had been reduced temporarily substantially. But I had no reply from you.

  • LucySharppp Lucy Sharp (@LucySharppp) reported

    The customer service @O2 have given my 71 year old uncle after some one has made fraudulent activity from his account, gained access to his phone and tried to steal large amounts of money from him is beyond disgusting

  • Lzwpm6 NeetsP (@Lzwpm6) reported

    @O2 hi - my Greggs coffee for £1 offer doesn’t seem to be working. I last used it 6/5 and it still says this voucher has been used. Please fix it

  • helium7suz Suzie R (@helium7suz) reported

    Hey @o2 is something going on with your Find Address feature? Trying to set up a new contract and cannot get past that page. Not to mention when I try to sign in it won’t let me set up a security question and answer without erroring.

  • SzegfuSanya Sandorr Szegfu (@SzegfuSanya) reported

    @O2 help me a bit please. Any of your pay monthly sim can give me public ip address? I saw some “mobile broadband pay monthly” category which looks like exactly made to exchange wired connections. Is it still cgnat-ed?

  • DaiSmashie Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

  • daveisageneric daveisagenericname (@daveisageneric) reported

    Hard to imagine a worse customer service experience than trying to upgrade with @O2

  • Aehnen_ SolovAeh (@Aehnen_) reported

    My signal has been dropping out all day. Sort it out @O2

  • marbleaarch ven 🦢 (@marbleaarch) reported

    @O2 u took my money and didn’t send me an email with my vue codes get ur **** together