O2 Outage Report in Ballyclare, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ballyclare, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ballyclare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at O2
O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (17%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Ballyclare, Northern Ireland
The most recent O2 outage reports came from the following cities: Carrickfergus, Belfast, Newtownabbey and Larne.
| City | Problem Type | Report Time |
|---|---|---|
 Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Newtownabbey |
Phone | |
| Belfast |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ballyclare, Northern Ireland
Latest outage, problems and issue reports in Ballyclare and nearby locations:
-
Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
-
Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
-
padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
-
Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
-
Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
-
Tommy Stewart
(@ThomasJStewart) reported
from
Ballymena, Northern Ireland
@O2 once again no / very poor 4G signal in Ballymena town centre - when oh when will this be sorted.
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
-
Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
-
Jackie Johnston
(@TheRealJackieJ) reported
from
Castlereagh, Northern Ireland
@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
-
Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
-
Bacon From Heaven
(@RunRosyRyanRun) reported
from
Belfast, Northern Ireland
@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
-
ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
-
Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
-
Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
-
askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
-
Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
-
billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
-
kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
-
Rory Gallagher
(@roryg2009) reported
from
Belfast, Northern Ireland
@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
N Wood
(@snotewood) reported
@O2 Our network coverage has been poor for many months and with only 1 bar most days I'm wondering why I'm paying each month for such a poor service. How long does it take to fix a mast?
-
kroenke out!
(@DazzyGeezy) reported
@O2 The fact I’ve asked you to cancel my contract and transfer my number across 3 times since dec 31st!!! Now you are charging me for two contracts I’m livid and wish to complain. Give me a number please
-
sophie goodchild
(@goodchildjourno) reported
@BorisJohnson @virginmedia @O2 Not if you're a Vodafone customer...
-
Benny
(@Benny__H) reported
@O2 I'm an o2 customer and virgin media but it says VM isn't available in my area....I already have VM!
-
laura hawthorne
(@tiff01) reported
@O2 any update on my issues? It seems no one will respond to a private message only the ones on here really frustrating
-
Tommy Stewart
(@ThomasJStewart) reported
@O2 Ballymena town centre yet again has no / poor internet access today on 4G and 5G is not available here. This has been ongoing as a re-occurring issue for 2-3 years. I will need to move to another provider who cares about their Ballymena customers. @O2 clearly don’t.
-
Onlyslightlybiased
(@onlyslightlybsd) reported
@O2 Is there something wrong with your customer services line? Every time I get someone to transfer me to the returns department it immediately goes back to the very start of the automated call. Had this at least a dozen times now over different parts of today.
-
Steve Devlin
(@steve66stevie66) reported
@O2 Ok but how can you suddenly give me something I never asked for and don’t want but charge me extra for it? Why not send a diamond bracelet to my house and bill me for that too? You already charge me for data I can’t get, you’ve even acknowledged it!!!! Unbelievable
-
Martha Davies
(@DrMarthaDavies) reported
@O2 the worst customer service I have ever received new handset ordered 10 days ago lost by courier I keep being lied to by @O2 whilst they bill me for a product I have not received JUST SEND ME ANOTHER ONE your courier issues are not my problem
-
Sheena Martin
(@Sheenie_Beannie) reported
@BluesnJazzxx @O2 I left after being a customer for over a decade, when they reduced the Wi-Fi signal, making me. Unable to connect, apparently was my fault?! Never looked back, been with 3 for over 10 yrs, excellent value and service