O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, Wigan, Stockport and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Bolton |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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jonnytaylor
(@JonnyGravel) reported
from
Rochdale, England
@O2 really poor customer service today when trying to open a new account #exasperated
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FAMILY HOME COOK
(@familyhomecook) reported
from
Rochdale, England
@O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?
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ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه
(@dobirmiah) reported
from
Rochdale, England
@O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa McGowan
(@pippa__m) reported
@O2 is there an easier way to change payment date? I keep trying to get through on number but automated service keeps hanging up and unable to change through myo2
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noel collins
(@earl1001) reported
@O2 I’m currently stuck on hold for the last 2 hours and still waiting to speak to someone in retention regarding a issue with my tariff which had been missold. Do you think this is an expectable? #poorcustomerservice
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John W Lewis
(@JohnWLewis) reported
Not again, @O2!! Is the lack of the mobile signal in #Cullompton #Devon YET AGAIN due to another failure of the (one and only?!) mast serving the town? Each time it takes you days to fix it, and how many more times must this happen before you rectify it properly.
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UK-MAGMA 🇬🇧
(@uk_magma) reported
@O2 is it possible to get all incoming SMS blocked. I barely use it, it's just a never ending stream of spam. I don't want the service.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 Will turning my iPhone Xs off for six months cancel my O2 contract down?
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Craig Abbott
(@abbott567) reported
The @O2 website is the worst. You add a watch to your basket to be told you need a sim. When you add the sim it removes the watch. Then you go round in circles for 15 minutes, try to fight an AI chatbot, fail to find any contact information and eventually just quit. Great work!
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AH
(@azzyface1990) reported
@O2 By far, the worst network i've ever has the displeasure of using. £60 per month for a 5G device to get 1mbps download and 0.5 mbps upload 99% of the time. o2 guru replaced my 5G sim with a 4G sim and the results are still just as bad. Embarrassing company.
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Gareth Jones
(@maverick1307) reported
@JamieClewer How will @O2 help?
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Martin Hider
(@hiderman101) reported
@virginmedia hey under my Wi-Fi setting on my current @O2 phone is flagging up week security on my home Wi-Fi hub and I go to the next room closest room in the house to where it is located I totally loose Wi-Fi and slip to 4g consistently please help