O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Wigan, Manchester, Stockport, Warrington, Rochdale, Altrincham, Wilmslow, Middleton and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Wigan |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧
(@tzxedy1) reported
@O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))
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HitchikersPie
(@HitchikersPie) reported
@RugbyEng @EnglandRugby @O2 Oh I’d echo this, in the stands you can’t get connection, but if you head to the back of the stadium for drinks/toilets you can sometimes get signal
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Remember_the_Sunwell
(@RememberSunwell) reported
@O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.
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Remember_the_Sunwell
(@RememberSunwell) reported
@O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.
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Remember_the_Sunwell
(@RememberSunwell) reported
@O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.
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Remember_the_Sunwell
(@RememberSunwell) reported
@O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.
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HitchikersPie
(@HitchikersPie) reported
@RugbyEng @EnglandRugby @O2 Oh I’d echo this, in the stands you can’t get connection, but if you head to the back of the stadium for drinks/toilets you can sometimes get signal
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HitchikersPie
(@HitchikersPie) reported
@RugbyEng @EnglandRugby @O2 Oh I’d echo this, in the stands you can’t get connection, but if you head to the back of the stadium for drinks/toilets you can sometimes get signal
-
🇬🇧
(@tzxedy1) reported
@O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))
-
HitchikersPie
(@HitchikersPie) reported
@RugbyEng @EnglandRugby @O2 Oh I’d echo this, in the stands you can’t get connection, but if you head to the back of the stadium for drinks/toilets you can sometimes get signal