O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 12/05/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, St Helens, Stockport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomSt Helens Internet

Community Discussion

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O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • CherylManley14 Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • BlennerK Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • ecgdave Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • mrusmanhussain USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sqquelch Squelch 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 🌈 🔥🐲 (@sqquelch) reported

    @jwickhyoung @VodafoneUK I couldn't even load tweets over the weekend at my aunt's house in Dunfermline. The internet doesn't like H+ data in 2023. Thanks @o2. Makes me wonder what I'm paying all this money for when my mobile doesn't work when I'm out and, y'know... mobile.

  • PeteyJayD PT. (@PeteyJayD) reported

    @O2 hi, I am trying to port a number from Voxi to O2. The Voxi service disconnected yesterday morning but I’m still on the temp O2 number. Called customer service last night who said it’d be done “within minutes”. Still not done. I need my number active. Thanks.

  • RoisinHxxx Roisin Hickey (@RoisinHxxx) reported

    @O2 hi, I am wondering can someone help, I recently changed to O2 and they were transferring my number and I still have no service?

  • stefanel619 Paul SB (@stefanel619) reported

    Hi @O2. Currently abroad and data roaming is not working for me. Can make calls, but not use data. I've tried all recommended troubleshooting on the o2 forum. What to do next?

  • BeltinMon Mark North (@BeltinMon) reported

    @O2 I can’t use my phone cause you’ve been down since yesterday you and virgin media playing up what’s going on

  • TheeFariha Farimomo (@TheeFariha) reported

    @O2 my number hasn’t ported over to your network fully. I have moved from Vodafone to O2 and my O2 sim has no signal. I started the process on Sunday night.

  • jonbradbury Jon Bradbury  (@jonbradbury) reported

    @Tankslider @O2 Doesn't surprise me, they’re so used to customer churn they know they’ll just win another defector from elsewhere, and as a good chunk of the MVNOs use o2s network (inc Giffgaff which is owned by o2 anyway) there’s a strong chance whatever you do in a huff you end up paying them

  • MrCPegg Chris Pegg (@MrCPegg) reported

    @O2 your online chat repeatedly keeps crashing on me when I’m trying to contact service. This is getting very stressful

  • PeteyJayD PT. (@PeteyJayD) reported

    Hi @O2 I just called support about my number port. Was told all ports are delayed but can’t say by how long. I asked if that is likely to be days, weeks or months. The answer was “it won’t be months”. So, could be weeks? Meanwhile, no contact or MFA number available. Not great.

  • PeteyJayD PT. (@PeteyJayD) reported

    @O2 I’ve lost service on the old Voxi SIM. O2 temp number works but not getting inbound calls on my long-term number, and outgoing messages not coming up as from me when received.