O2

O2 Outage Report in Astley, Borough of Wigan, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 12/11/2025 02:40

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, St Helens, Stockport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomSt Helens Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • twojayart Will Stevenson (@twojayart) reported from Manchester, England

    I will be leaving this network if this goes ahead @O2

  • zakdunstan zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • canders_daniels Chris 'Anderson Daniels' (@canders_daniels) reported from Bury, England

    @O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • PhilPud Phil Pudney (@PhilPud) reported from Salford, England

    @Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’

  • Rebeckikia Rebecca Chesworth (@Rebeckikia) reported from Manchester, England

    @O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?

  • s7e7en SThomas (@s7e7en) reported from Manchester, England

    I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • RJNewman96 RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • emilystella_ Emily (@emilystella_) reported from Salford, England

    @O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽

  • tybsz Colin Tyborczyk (@tybsz) reported from Manchester, England

    @O2 I've been experiencing really low download speeds recently, is there a problem with the network?

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • cakepls racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JeMac999 Jenna MacDonald (@JeMac999) reported

    @O2 Hello, Husband bought a new phone with an O2 contract, received today. We requested his number to ported but it was not actioned. Where the link is to re-request the Porting? Can't get through to Customer services.

  • zoesagrott TR€ACL€ :) (@zoesagrott) reported

    @O2 how come I've suddenly got no signal but my daughter is on the same network and hers is fine? No calls, texts, data nothing

  • zoesagrott TR€ACL€ :) (@zoesagrott) reported

    @O2 I need to know what's going on, I have medical issues and without my phone working I could be in trouble.

  • PhilBal90589570 Phil Ball (@PhilBal90589570) reported

    @O2 you need get your staff back into work. This pretending to work from home is not working. 3 times you have hung up on me after fighting through that stupid automated system. #noidontwanttotalkaboutmybloodybill

  • richa_michael Michael Robert Richa (@richa_michael) reported

    @O2 I think all 02 customers should en masse suspend there payments until 02 get their act together 6 months I've been arguing with them to give me the service I pay for and need due to ill health and I'm being fobbed off and from what I've seen I'm not the only one

  • JeMac999 Jenna MacDonald (@JeMac999) reported

    @O2 Husband bought a new phone with an O2 contract, received today.  Port requested and a PAC number given, no transfer date. Can you tell me where the link is to re-request the Porting?  Can't get through to Customer services x 2 for over 1 hour each time.

  • richa_michael Michael Robert Richa (@richa_michael) reported

    @O2 @becky_snellin How long is it going to take you to sort the problems that this company has got compensation to all your customers and a mass exodus from you is another problem your going to have to deal with. Breach of contract let's see what happens

  • Niki_Mack Niki Mack (@Niki_Mack) reported

    @O2 I am unable to update details in my account. I can login on A browser but somehow you have the wrong email address and mobile number registered, so I can't receive verifications to update my details. Because my email is somehow wrong I can't login on the app.

  • laaur3nxox Lauren ✨ (@laaur3nxox) reported

    @O2 your data service is so unbelievably SHITE like it’s not even funny how bad it is?

  • DannyDooney Danny Dooney (@DannyDooney) reported

    @O2 Your helpline has had me waiting 2 hours after one of your agents scammed me earlier this morning offering a discount but has not done this but purchased an I phone via my account instead! Appalling customer service, complete joke.