O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 12/18/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Manchester, Salford, Bolton, Stockport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomManchester Total Blackout
United KingdomSalford Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomSalford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • Matt_Aspden NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • JonNutten Jon Nutten (@JonNutten) reported from Salford, England

    Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

  • poppymarello Poppy Marello (@poppymarello) reported from Manchester, England

    The only network where it's impossible to get signal in Manchester City Centre @O2

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • jayymieemcd Jamie Mcdonald (@jayymieemcd) reported from Salford, England

    @O2 still 100% sure you are still the worst network! Yet i still pay a ridiculous amount of money for a service i very rarely get!!!!

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

  • oneladyshow Charlie (@oneladyshow) reported from Salford, England

    @MDOG_Manchester @O2 @EE @VodafoneUK I have been with them around 15 years too and I can’t even message people sometimes in the city centre. They offer absolutely no help whatsoever just same old bullshit replies

  • kates2091 Kate Elliott (@kates2091) reported from Salford, England

    The problem with @O2 marketing messages will always be that my reaction to them is to swear at my phone and say ‘It’s not even possible for me to have used up my data yet’. And then I don’t read them. #ThoughtOfTheDay #TuesdayThoughts

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • JohnAHallam66 John Hallam (@JohnAHallam66) reported from Manchester, England

    @o2. You just cut me off. Monday, you've used 80% of your data. Ok, 6 days to go. Fine. Thursday, cut off. Time to change provider, after many years. Really piss poor service.

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • gazmax01 Gary Leeson (@gazmax01) reported from Stockport, England

    I feel like throwing my iPhone and Apple Watch out the ******* window 6 weeks my problem has been going on and all you tell me is I will have another update in a week and proceed to tell me you rang me yesterday liesssssss sort it or I am moving Vodafone @O2

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Got tickets for Skunk Anansie via @O2 Priority but they are etickets with no physical counterpart. Presale elsewhere has physical tickets for same price, and I can't help but wish I'd known about that one instead. I have almost all my ticket stubs for the last 2 decades!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WasimYounus001 Wasim Younus (@WasimYounus001) reported

    @O2 Flipping a Phone as if you are in an Action Movie. Are you lot Delusional or Just Stupid as you appoint Patricia Cobian who comducts Fraud & Scams. If you think you are in Movie by flipping a phone shows what Stupid people run O2 and does this come from Lutz or someone in PR?

  • charpa72 Charlotte Parkins (@charpa72) reported

    @O2 Online chat wouldn’t help at all - kept saying I had to call the phone line. Which was impossible to get through to then kept cutting me off

  • WasimYounus001 Wasim Younus (@WasimYounus001) reported

    @O2 Flipping a Phone as if you are in an Action Movie. Are you lot Delusional or Just Stupid or conduct Fraud like Patricia Cobian does. Clearly if you think you are in Movie by flipping a phone shows what Stupid run your company and does this come from Lutz or someone in PR?

  • tweets_marks Mark's Tweets (@tweets_marks) reported

    @O2 No disappointment. It arrived today, less than 24 hrs after I upgraded. Took a while to switch everything over, but marvellous piece of kit. Unbelievable deal and service. Going to try the local O2 stores for a case.

  • aaronbroadbent2 aaron broadbent (@aaronbroadbent2) reported

    @O2 just been into Greggs to use the free roll on weekend and it’s not working

  • sriharivn Srihari (@sriharivn) reported

    @O2 eSim not working for incoming calls and texts but works only on outgoing. Ignorant support team have no clue and keep saying try after 24 hours. 3 days no service after 100 restarts and network resets. Who is responsible for missing out on important calls for 3 days? #O2

  • chilaspt Xicuembo (@chilaspt) reported

    @O2 another day at @Gatwick_Airport , another day without data... Personal phone, work phone, wife's phone, all good signal, no data whatsoever... When will @o2 spend a few pounds increase the link and fix the congestion problems?

  • SarahJayne0751 Sarah (@SarahJayne0751) reported

    @O2 hi I have had a notification pop up on my phone stating you have now disconnected my 4g - customer services is shut can someone get in touch please!

  • IanRElliot Ian Elliot 🇬🇧🫁🎱⚽🏁 (@IanRElliot) reported

    If @EE, @VodafoneUK and @O2 want to improve the new customer experience. Bring back switching mid-contract because nobody can move anywhere until they pay their huge device plans

  • Rob_Huish RH (@Rob_Huish) reported

    @O2 hello, is there any way of contacting customer service outside of operating hours?