O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Warrington, Manchester, Rochdale, Altrincham, Wilmslow, Middleton, Stockport, Bolton, St Helens and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Rochdale |
Internet | |
| Altrincham |
Total Blackout | |
| Rochdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Middleton, England
Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@hellofawaytodie @O2 There’s a mast down though
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!
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patricia hookway
(@pathookway) reported
from
Walkden, England
@O2 please can you help not happy at all
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Jim Irving
(@thejimirving) reported
from
Manchester, England
Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.
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Michelle❤#TeamChester❤#TeamLinkinPark
(@michelle2570) reported
from
Walkden, England
@chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠
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Thegourmetgays™
(@thegourmetgays) reported
from
Urmston, England
@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@MikAlexH We’ve got **** all from @O2 here, I’m off tomorrow, leaving them. See ya you bunch of useless lying *****!
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Charlie
(@oneladyshow) reported
from
Manchester, England
@O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!
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Yannick McCabe-Costa
(@yannickmcosta) reported
from
Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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Pam Nunn
(@pammie02) reported
from
Manchester, England
@O2 How is the quickest ans easiest way to make a complaint!! 😡
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Chiara Oxley
(@Archaonday) reported
from
Wigan, England
The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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Jordan Tui Lolahea
(@jordanbuckley92) reported
from
Manchester, England
Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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leah rose x
(@leahbossons) reported
from
Manchester, England
@O2 are absolutely useless. Rude staff and not a one of them have a clue what they’re doing.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Freya
(@speelingmstake) reported
@O2 Well you're going to need to. You can't just say 'well I guess the phone we sold you doesn't work' and leave it there. I've just come FROM the store. There's nothing they can give me there - or they would have already. Speak to someone else who knows how to set up an esim.
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tillybell
(@tillybell6) reported
@O2 hi, I am trying to set up my O2 open employee discount without much success. Can you help please
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wwwhlxx
(@lxhall1) reported
@O2 The main reason for me reaching out here was to get some actual support, not to be palmed off again as if a paying customer is not important! I like others am busy in my day job 🤬
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Ryan Anderson
(@ryanstanley22) reported
@O2 Ok now I’ve got your attention after being ignored for weeks, I made a complaint and a lady called Michelle was meant to call me back over 4 weeks ago, she hasn’t done. I need the executive team to contact me.
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Freya
(@speelingmstake) reported
So it turns out @o2 have exactly ONE competent employee and he works at the Buchanan Street. Spent my entire afternoon dealing with online customer service who wouldn’t help, the Braehead store that started the problem refused to help… Buchanan Street guy fixed it in 10 minutes
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Jess
(@AJessAppeared) reported
@O2 I've missed a couple calls from you, but I'm never left a message or anything regarding what it's about? Can you help at all? I have anxiety so I can't call you guys to try and figure it out
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Ryan Anderson
(@ryanstanley22) reported
@O2 Also from you, I sent several tweets and didn’t get a reply, yes, I haven’t received call backs from actually 3 members of staff about the complaint.
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Suzie R
(@helium7suz) reported
Hey @o2 is something going on with your Find Address feature? Trying to set up a new contract and cannot get past that page. Not to mention when I try to sign in it won’t let me set up a security question and answer without erroring.
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NeetsP
(@Lzwpm6) reported
@O2 hi - my Greggs coffee for £1 offer doesn’t seem to be working. I last used it 6/5 and it still says this voucher has been used. Please fix it
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R3N
(@cic4trize1) reported
@O2 i ordered an iPad and an Apple pencil yesterday morning, i have now changed my mind about it and would like to cancel. The order is still in the credit checking process and i was wondering if i would be able to cancel it now or if i need to wait before i can cancel?