O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 01/16/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Middleton, Stockport, Bolton, St Helens and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Phone
United KingdomManchester Phone
United KingdomStockport Total Blackout
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomManchester Total Blackout

Community Discussion

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O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • familyhomecook FAMILY HOME COOK (@familyhomecook) reported from Rochdale, England

    @O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • dobirmiah ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه (@dobirmiah) reported from Rochdale, England

    @O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network

  • JMcKnighty ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • SteveVanDang Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • JonnyGravel jonnytaylor (@JonnyGravel) reported from Rochdale, England

    @O2 really poor customer service today when trying to open a new account #exasperated

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?

  • liammcdon97 Liam McDonald (@liammcdon97) reported from Stockport, England

    £40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.

  • violetibeh Violet (@violetibeh) reported from Manchester, England

    @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Levi_Fitton Levi Fitton (@Levi_Fitton) reported

    @O2 still no phone, no update and no response to my my complaint email sent last week.. Customer service from O2 is absolutely dreadful!

  • magso5 Magso (@magso5) reported

    @O2 how do I make a complaint?

  • ItsBertieBeetch It’s Bertie Beetch (@ItsBertieBeetch) reported

    @O2 Please explain to me why I’m paying a phone bill when for the last 3 days I’ve had no phone or data signal, what’s the point of a mobile phone if I can’t use it while mobile.

  • Propermister89 OAP (@Propermister89) reported

    @O2 Hello I paid my bill yesterday and I haven’t had 4G or service all day. No idea what’s going on, I’ve got to say I never had these problems with Three.

  • chsecsolutions CH Security (@chsecsolutions) reported

    @O2 Something's altered on your network over the last few weeks with customers reporting unable to access #CCTV systems except from on a #WifiNetwork It's been proven not to br a porting / system issue as other networks can still access the same system Please advise Thanks

  • t_mc_cusker TeresaMcCuskerMallon (@t_mc_cusker) reported

    @O2 I’m trying to use my priority code for Apple Music and it’s not working. Can I get this sorted please

  • ptrichardsonuk Peter Richardson (@ptrichardsonuk) reported

    @O2 Hi. Just moved house and the signal checker on offcom said the signal would be fine, buts its really poor on both of our phones, around -110dBm. SR8 1BX - Please could you check if there are any issues with the local towers?

  • OfTheWind1984 Nav (@OfTheWind1984) reported

    @O2 you are not available 24/7 on the app, it's hasn't worked for months. No queuing, apparently all your agents are always busy. Also since when did next day delivery from Friday become deliver on a Monday? Have to miss work now. Your service has fallen behind GiffGaff. POOR!

  • Andrew14821367 Andrew (@Andrew14821367) reported

    @O2 why is your live char refusing to repair a device that I purchased less then 12 months ago, "because i no longer am an active customer". I made the purchase from o2 so you have legal duty to resolve.

  • DioneCrook Dione Crook (@DioneCrook) reported

    @O2 having problems with my services I don’t have access to anything and can’t even receive calls from anyone they come through then hang straight up and sends the caller straight to outgoing calls transferred how can this be resolved as never had this before