O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Middleton, Stockport, Bolton, St Helens, Manchester and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Total Blackout | |
| Bolton |
Phone | |
| St Helens |
Internet | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Carol Johnson 🐝
(@cazatmacs) reported
from
Middleton, England
@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK
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•d e l•
(@adele_1983) reported
from
Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
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Fran Clayton
(@franclayton58) reported
from
Cheadle Hulme, England
@O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority
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Jenna Horridge ☮
(@JennaHorridge_x) reported
from
Manchester, England
Why is the signal for @O2 in @manairport shocking & has been for days! 😠
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.
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Chris
(@_chris_a) reported
from
Manchester, England
As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.
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Vivienne Newton
(@VivienneNewt0n) reported
from
Bolton, England
@O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705
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sarcastic bastard
(@bolgamy) reported
from
Manchester, England
For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!
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Richard Kirkham
(@TrickyLad) reported
from
Manchester, England
just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔
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Carol Johnson 🐝
(@cazatmacs) reported
from
Rochdale, England
I will be cancelling my @O2 contract ASAP I’m giving you more than £30 a month and getting no signal at all for 8 hours every evening during my shift could you please send me a code to keep my number.
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•d e l•
(@adele_1983) reported
from
Manchester, England
@carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x
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Yannick McCabe-Costa
(@yannickmcosta) reported
from
Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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lorraine bradley
(@lebradle) reported
from
Salford, England
@O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.
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Kevin Lewis
(@kml1959) reported
from
Stockport, England
You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday
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Jon Nutten
(@JonNutten) reported
from
Salford, England
@O2 Not what your customer service staff offered. 😕 typical of @o2businessuk
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Vivienne Newton
(@VivienneNewt0n) reported
from
Bolton, England
@O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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N Eddy
(@nickfudge123) reported
from
Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
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Brent Starling (BS)
(@bsdesigned) reported
from
Manchester, England
@O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer Grout
(@GroutSpencer) reported
@O2 Thanks for your message, not particularly helpful - the offer stated all restaurants except Drive Thru, no mention of any motorway service stations being excluded!!!
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Tom Smart 💙 #stayhomesavelives #savetheNHS💙
(@smart86y) reported
@O2 is the network down? no 3g/4g or 5g in leicester.
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Simmy Pari
(@SimmyPari) reported
@O2 APPALLING SERVICE from your customer service team!!! Took 2 contracts & regretting my decision big time! Ported my number and I'm still able to use it on my old phone?? Sort it out 02! I'm not paying you for the 1st month!!
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Lewis Uzzell
(@lewisuzzell) reported
@O2 @campusprjo Can you help me give you a pac code please. There is a 30 minute wait and no online form to fill in which most companies provide
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Adam Kay
(@theungoliant) reported
@O2 You know what I’ll go through normal support. This is like getting water from a stone.
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GJ
(@MrGaggies) reported
@O2 Don’t use this company customer service is a nightmare worst decision signing up
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GJ
(@MrGaggies) reported
@O2 This is a nightmare your phones cut off and change of number web page is not working can you do something????
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Pamela Griffiths
(@pamelag86644648) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Alistair Cunningham
(@Cunningham_UK) reported
@O2 Arrive at the store. No ID and they have no access to the account, so they cannot do it for me. But they gave me an eSIM to activate myself by calling up (cannot use the automated service as no access to my phone due to continuing issues).
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Nadine_CCN
(@NadineD_G) reported
@O2 trying to cancel an upgrade, waiting for at least 25min already