O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Astley, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, Wigan, and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 2 days ago |
|
Manchester
|
Phone | 9 days ago |
|
Manchester
|
Phone | 10 days ago |
|
Manchester
|
Phone | 15 days ago |
|
Bolton
|
Phone | 18 days ago |
|
Manchester
|
Phone | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Daniel Watkinson (@DWATKINSON) reported from Urmston, EnglandSo @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England@O2 is the 4G signal across the country still being limited due to covid?
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David Moores (@katarn_a1) reported from Bolton, England@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Balcombe (@DodgyValley) reported from Walkden, England@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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D.W (@DW26707385) reported from Lymm, EnglandO2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Daniel Watkinson (@DWATKINSON) reported from Urmston, England@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Mikki (@_Mikki1993) reported from Bury, England@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Claire Louise (@claireshaw2188) reported from Wilmslow, England@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Rebecca Chesworth (@Rebeckikia) reported from Manchester, England@O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?
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Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Anna Taylor (@lizzielichfield) reported from Salford, England@O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.
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soph 🌞 (@sophiemaycath) reported from Manchester, England@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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RJ (@RJNewman96) reported from Manchester, England@O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England@O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??
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marico (@marikapaprik) reported from Walkden, EnglandPlease tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Niall (@niallmcwhinney1) reported@O2 hi, I am looking to speak to someone regarding a handset I sent back and still haven’t been paid for but can’t find a phone number, any help would be appreciated thanks
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Fiͥzzͣyͫ (@FIZZY_LP) reported@O2 my voicemails are broken when I call they seem to be on, but no one can leave me a voicemail, you able to assist?
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P Rudz (@paulrud1) reported@O2 why do my kids phones not work in Lanzarote? They've had the welcome to Spain texts but they cannot use them, it says COULD NOT ACTIVATE MOBILE DATA NETWORK, YOU ARW NOT SUBSCRIBED TO A MOBILE DATA SERVICE. Cheers
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Sausage Bean (@sausagebean) reported@O2 struggling to get support. Keep being hung up on as soon as call goes through or line keeps cutting out. Have tried from mobile and landline. Cannot get answer on my o2. Can someone contact me please!!?!
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david (@freedave) reported from Evesham, England@O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call
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SummerCrush (@SummerCrush10) reported@O2 someone in our local town was told by O2 that the mast has been down or broken for 6 months+ now and they don't have a clue when or if it will be fixed
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Norma Foulds (@normafoulds) reportedIf you are thinking of getting a new phone provider don’t go with O2 , worst customer service I have had for a very long time #o2worstcustomerservice #phone @O2
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Hazel McGibbon (@HMcgibbon) reported from Inverness, ScotlandAnyone else having trouble signing into their @O2 account? Been trying to organise a new phone for ages but everytime I try and log on it never does. OH is the same. Just keeps saying site cant be reached.
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J-AFC (@Hwood1973) reported@EE Ill look today, cheers. @O2 cant ring a customer, maybe you can
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Stuart Kerr (@stupot74) reported from Overcombe, England@O2 Why don't you care about your customers o2??? is it company policy to just ignore anyone with a genuine grievance? are all your customer service representatives trainees?