O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 01/21/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Altrincham, Rochdale, Manchester, Wilmslow, Middleton, Stockport, Bolton, St Helens and Salford.

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City Problem Type Report Time
United KingdomAltrincham Total Blackout
United KingdomRochdale Phone
United KingdomAltrincham Phone
United KingdomManchester Internet
United KingdomWilmslow Phone
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • Dr_Bass Doctor Bass (@Dr_Bass) reported from Manchester, England

    @O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.

  • emzz6 Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • J0eH0lmes Joe Holmes (@J0eH0lmes) reported from Salford, England

    @O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?

  • bodsy0 Mike Bowden (@bodsy0) reported from Stockport, England

    @o2 you really need to change your 'on-hold' music #terrible 😎

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • grantmathieson Grant Griffiths-Mathieson (@grantmathieson) reported from Manchester, England

    @BruceDevlin @O2 Has she maybe assumed data protection issue

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England

    @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

  • J0eH0lmes Joe Holmes (@J0eH0lmes) reported from Stockport, England

    @joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.

  • Andy_TheGrouch Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • DaveWrigh Dave Wright (@DaveWrigh) reported from Manchester, England

    @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

  • StevenB93941279 Steven Burns (@StevenB93941279) reported from Ramsbottom, England

    Is it just me or is @O2 signal getting worse and worse.

  • clare_jeffs Clare (@clare_jeffs) reported from Stockport, England

    They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??

  • chrisrogan Chris Rogan (@chrisrogan) reported from Manchester, England

    Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BenBarta Bence Barta (@BenBarta) reported

    @O2 I did. It says a phone mast near me is offline and data/calls might be disrupted. It says I'll get an update by 18th Jan. That's unacceptable, it's two weeks and I'm paying for this service and I can barely use it. How can I find out more about when it's going to end?

  • poshsimon Poshsimon (@poshsimon) reported

    @O2 Went into 02 store in Festival Place, Basingstoke. The assistant could not be bothered to put his own phone down. He pointed to the Samsung phones and that was it. I walked out. #fail #CustomerService

  • dave061001 Dave (@dave061001) reported

    @O2 Would that be 30 days from when my 24 mths is up or cancel on the 23rd month, to give 30 days notice?

  • TessSmithy Tess Smithy (@TessSmithy) reported

    @O2 Still no help!!! What a surprise

  • ruwivus_lee lee (@ruwivus_lee) reported

    @O2 Need some help and keep getting pushed back and forth between O2 and Virgin. I took out package with Virgin and it had O2 SIM card, originally 5gb but was a double volt package so should have 10gb data. Now I still have the problem with my account saying 5gb, 2mth nearly now

  • AshQuest_L Quest (@AshQuest_L) reported

    @O2 I have had total blackout on my service for the past few days. I received a notification work would be carried out on a mast on the 6th. During that day I had intermittent service throughout the day. On the 7th total blackout of service from 2pm, came back on the

  • Jonas_Loaiza Jonas (@Jonas_Loaiza) reported

    @SuzanneStevens1 @O2 I had similar issues, I was recommended to @krainesupports and I got mine fixed in less than an hour, you should try em and you'll be very pleased with their services, they're fast and reliable

  • boo_morris Julie (@boo_morris) reported

    @O2 Still no service and it’s been a week when checking updates it’s now Wednesday at 8pm my partner also complained about this @Y2JONAKERFELDT and had no response from you over what is actually happening it’s a complete joke when u rely on ur phone for work wouldn’t recommend u

  • syrikatulloch Sy🇯🇲 (@syrikatulloch) reported

    I’m actually getting sick and tired of O2, how many times can my signal just completely go during the day? @O2

  • Andreasthlm1 Andreas🇸🇪🇪🇺🏳️‍🌈 (@Andreasthlm1) reported

    @HerveyBrookes @O2 Exactly. Any extra fees in this context are roaming fees by definition. And that doesn't help us EU citizens that now have to buy an additional international roaming plan when we go to the UK.