O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Salford, Manchester, Bolton, St Helens, Stockport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
||
| Manchester |
Internet | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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⚽️ Jon BWFC Hurst ⚽️
(@JonHurst15) reported
from
Bolton, England
@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Daniel Couser
(@couser85) reported
from
Bury, England
@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
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Linds
(@lindsdaniels) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
PIE: Pursuing Individual Excellence
(@pieuksocial) reported
from
Stockport, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Belfast man
(@thebakeryunit) reported
@O2 Tried that when I managed to find wifi... the issue is network
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Darren Totten
(@itsmyselfhi) reported
1/2 Just off the phone to @O2 in regards pathetic coverage in recent months in #Magherafelt. I was told they aware of 2 masts not working locally but couldn't tell me for how long or when they'd be fixed. They also told me I had to pay to get out my contract which isn't a
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Alan_okelly
(@Aok25) reported
@L_Springthorpe @O2 I spent a good two weeks trying to get my payment sorted for my device, website is crap, no one answers the phone, and dont get me started on the 'chatbot'
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Belfast man
(@thebakeryunit) reported
@VodafoneUK, @o2... is there a data issue in Belfast as both providers cannot connect to the net. Both networks saying the same... unable to connect data, turn your data on!
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David Whomes
(@earthswood) reported
@O2 thanks for putting me on hold and pushing me from person to person only to be cut me off. Wouldn’t be so bad but I was going to give you some money.
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simon stewart
(@simonstewart74) reported
@O2 so been told my phone that freezes and loses signal ro WiFi I have to pay to be repaired as its past 2 years. You do realise that's not legally binding and a product is expected to be useful for a reasonable time. 2 years and a few months is not reasonable for a £500 phone
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Ladyaurora
(@theladyaurorak) reported
@O2 any chance of you guys providing some customer service? I'm not getting the service I paid for and your phone lines have hung up on me four times. So what is the magic number combination i have to press to get to speak to a person?
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Ninu Kaur Patel
(@Ninu_Kaur) reported
@O2 Yes its been requested but seems crazy that it cant be sent to me electronically so I can use it straight away instead I have to wait upto 72 hours to be able to use my phone. Needs a better fix really. So if your phone breaks down & u have esim again u cant use another phone
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Laura Rigby
(@baileywailey) reported
@O2 calling your helpline and 6 times it just hangs up after selecting an option. 3 weeks, 3 eSims later and still no service!! Even your complaints option online isn’t working!
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bakedcamembert
(@bakedcamembert) reported
@O2 And it seems your automated system refuses to recognise the correct passcode, because it’s pointless texting customers who’s phones are broken.