O2 Outage Report in Astley, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Manchester, St Helens, Stockport, Newton-le-Willows and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| St Helens |
Internet | |
| Manchester |
Phone | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏
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👿🎃👻Elaine Fitzpatrick👻 🎃😈
(@bluemoo17) reported
from
Manchester, England
@O2 my code will.not copy! Help
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
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John Hallam
(@JohnAHallam66) reported
from
Manchester, England
@o2. You just cut me off. Monday, you've used 80% of your data. Ok, 6 days to go. Fine. Thursday, cut off. Time to change provider, after many years. Really piss poor service.
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{{{Tim}}}
(@TimPartridge2) reported
from
Manchester, England
@O2 please cancel contract for my number. That’s you notified.
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Jon Nutten
(@JonNutten) reported
from
Salford, England
Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
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Sue McGranaghan
(@suemcgran) reported
from
Manchester, England
@oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
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Caolán Colton
(@Caolan1987) reported
from
Manchester, England
******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....
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Gary Leeson
(@gazmax01) reported
from
Stockport, England
I feel like throwing my iPhone and Apple Watch out the ******* window 6 weeks my problem has been going on and all you tell me is I will have another update in a week and proceed to tell me you rang me yesterday liesssssss sort it or I am moving Vodafone @O2
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Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Donna
(@dondon_w) reported
from
Manchester, England
@craigrookleeds @O2 I need my network because this contract ends tomorrow ffs
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@paulthelifeof) reported
@O2 No error message, just not loading. I used it early this afternoon without issue but no luck now. I’ll try again tomorrow and will let you know if there is still a problem.
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lilly
(@underscorelilly) reported
@O2 please help idk if i’m getting scammed rn on the phone
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Evelyn
(@Evil__Evelyn) reported
@O2 Been asking for why noone even told me there was a change on my issue and only fobbing off with "someone will call back after 24hr. Several agents told me on 18/19 March they could do refund on an early payment was then told its a lie all I want is an answer 2/2
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katie
(@katie92567523) reported
@O2 I can’t buy more data on the ‘my o2’ app. I also can’t access the website to do this? Is there an issue?
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Jason Blackburn
(@JasonGolf7R) reported
@O2 DE21 5 area. Little to no signal for voice/data even though checker says good indoors and no issues. Using 4g/wifi when at home but over the last week constant messages on my iPhone saying you've switched it off. Fed up with people sending Whatsapp asking why my phone is off
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Kyle Tovey
(@KyleToveyUK) reported
@O2 do your staff actually know the meaning of customer service ? Lies! Lack of contact! Poor online communication service! Need I go on! After 14 years with a mother company I moved over and in the first 2 months the c. service has been awfu
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Phil Kendall
(@philkendall_SA) reported
@PaulBrown_SA @O2 If it has to be that complicated, wouldn't be any harder to get a PAC code and port your number out to a service provider who perhaps cares more.
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Pete
(@PeteMairs) reported
@O2 why is it impossible to cancel my sim only contract on the website? and live chat doesnt give me a topic about it to talk to someone about it
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Evelyn
(@Evil__Evelyn) reported
@O2 Not being funny you guys should and need to be chasing up the problem in the first place. Wheres my call back? Why am I being told "someone will call back within 24 hours" And your last message was "we'll raise it internally" but yet now I am still waiting for a call back. 1/2
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Phil Ray
(@philraydio) reported
Seems to be a really poor signal with O2/Giffgaff in the north Nottinghamshire lately. Only seems to be recent though. Any reasons @O2?