O2

O2 Outage Report in Astley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 01/29/2026 10:40

January 29: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Manchester, Rochdale, Altrincham, Wilmslow, Middleton, Stockport, Bolton, St Helens and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomRochdale Internet
United KingdomAltrincham Total Blackout
United KingdomRochdale Phone
United KingdomAltrincham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • mrusmanhussain USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • ecgdave Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • AbiClarey Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • BlennerK Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wrexhamisbest Andy Williams (@wrexhamisbest) reported

    @O2 are you having problems in the ll14 area? I am showing 4G but I can't get on the internet or stream. Been like this for a few days

  • TheRealLamz Huey P. Newton 🥷🏾 (@TheRealLamz) reported

    @O2 the signal in my area has been terrible recently, I only ever have 1 bar nowadays 😡

  • I_am_Leighton_ Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported

    Told my mother to leave @o2 before her last upgrade but she didn't. Now she's regretting it. The woman has lung disease and can't talk on phone properly. Do o2 care you're not well. Nope. Appalling service. She's been with them 10+ years too.

  • 1Kwesi11 MA (@1Kwesi11) reported

    @O2 worst customer services and network in the UK. Can’t get through to them and when you do they hang up.

  • AtoThaJToTha enter name. (@AtoThaJToTha) reported

    Been with @O2 for years and have never won a damn thing on priority 😔

  • curlylew06 Gareth Lewis (@curlylew06) reported

    @virginmedia @O2 Pity cleaning **** up in my street wasn't a priority hey.....come on @richardbranson any chance you can answer #showershit #pisspoor

  • sustain_kids Sustainable Kids (@sustain_kids) reported

    @o2 #Priority just direct messaged you, can you help?

  • iancarnegieruns Ian Carnegie 🏃‍♂️🏃‍♂️🏃‍♂️ (@iancarnegieruns) reported

    People. Don’t use @O2 Recycle. It’s a con and a rip off. Don’t respond to e-mails either. Absolutely appalling service

  • nick_sutcliffe Nick Sutcliffe 🏳️‍🌈 La! (@nick_sutcliffe) reported

    @O2 As is no mention of the two “customer service” operators who HUNG UP ON ME. Stop quoting from your training manual, and find out where my order is. You have 24 hours to give me a delivery date or I will leave O2 after 17 years and take my money elsewhere.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported

    @O2 I have Virgin Media broadband only. I do not have their TV service. I received an invitation to download your Priority app, and use my VM credentials to log in. Will I be able to use this app to not only enable me to use O2 Priority to purchase tickets, but also Priority entry?