O2

O2 Outage Report in Astley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 11/21/2025 12:00

November 21: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Manchester, St Helens, Bolton, Stockport, Newton-le-Willows and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomSt Helens Internet
United KingdomManchester Phone
United KingdomBolton Phone
United KingdomManchester Internet
United KingdomStockport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • zakdunstan zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Got tickets for Skunk Anansie via @O2 Priority but they are etickets with no physical counterpart. Presale elsewhere has physical tickets for same price, and I can't help but wish I'd known about that one instead. I have almost all my ticket stubs for the last 2 decades!

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • emilystella_ Emily (@emilystella_) reported from Salford, England

    @O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • jayymieemcd Jamie Mcdonald (@jayymieemcd) reported from Salford, England

    @O2 still 100% sure you are still the worst network! Yet i still pay a ridiculous amount of money for a service i very rarely get!!!!

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • poppymarello Poppy Marello (@poppymarello) reported from Manchester, England

    The only network where it's impossible to get signal in Manchester City Centre @O2

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • PhilPud Phil Pudney (@PhilPud) reported from Salford, England

    @Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’

  • kates2091 Kate Elliott (@kates2091) reported from Salford, England

    The problem with @O2 marketing messages will always be that my reaction to them is to swear at my phone and say ‘It’s not even possible for me to have used up my data yet’. And then I don’t read them. #ThoughtOfTheDay #TuesdayThoughts

  • twojayart Will Stevenson (@twojayart) reported from Manchester, England

    I will be leaving this network if this goes ahead @O2

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • Matt_Aspden NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • canders_daniels Chris 'Anderson Daniels' (@canders_daniels) reported from Bury, England

    @O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Barnesy_27 Craig Barnes (@Barnesy_27) reported

    @dojjey @O2 I switched from o2 because they’re ****. Why are you so scared of a new channel that hasn’t yet broadcast

  • CitizenEurope1 Phoenix 🔥💙 (@CitizenEurope1) reported

    @WaitingWriter @DariaHassQT @O2 What an idiot. How much evidence do you need when it comes to Andrew Neil?

  • Deanandtweets Dean (@Deanandtweets) reported

    @albagubrath10 @StopFundingHate @O2 What an idiot. They aren’t even on air yet. Stop making stuff up.

  • Barnesy_27 Craig Barnes (@Barnesy_27) reported

    @dojjey @O2 I switched from o2 because they’re ****. Why are you so scared of a new channel that hasn’t yet broadcast

  • CitizenEurope1 Phoenix 🔥💙 (@CitizenEurope1) reported

    @DariaHassQT @Minxky999 @O2 Yes - that’s exactly it, cancelled. Cancelled because she thinks it’s OK to crap on someone’s tweet. Cancelled because she’s a repugnant inveterate maligner, completely abusive in her way & manner. Sleep well.

  • jill_peaurt Jill Peaurt (@jill_peaurt) reported

    @DariaHassQT @O2 About to cancel my contact with O2 after more than 20 years, not because of this, but if they’re going to advertise with GB News then I’ve definitely made the right decision.

  • CitizenEurope1 Phoenix 🔥💙 (@CitizenEurope1) reported

    @DariaHassQT @Minxky999 @O2 Totally, she’s the kind of person you would cross the road to avoid & I’m sure many people do. She doesn’t realise her world is a reflection of herself, she never will because her relfection is too vile for her to accept. She brings it all on herself.

  • DeScrappycat31 Deeds #KeepTheHeid 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DeScrappycat31) reported

    I'd like to think that @O2 would never advertise with GB News, but should good sense fail them, they'll be losing my custom - morals matter and I won't fund hate. #DontFundGBNews

  • RaiAlTweets R (@RaiAlTweets) reported

    @O2 I have experienced THE WORST customer service from the O2 Team! Your colleagues refuse to do their jobs properly even though you repeatedly admit fault! Really seems as though you enjoy wasting peoples time! Absolutely apalled! #DISGRACEFUL

  • ford_saxon ford saxon (@ford_saxon) reported

    @notanna1 @O2 With the track record of all the losers backing this fascist type assault on the free media, O2 will gain custom. More people support freedom than oppose it