O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 11/28/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Manchester, St Helens, Stockport, Newton-le-Willows and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomSt Helens Internet
United KingdomManchester Phone
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • atlr Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • Julio_Afonso522 Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • AbiClarey Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • malllmallll Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • DAbrahamNewman Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England

    @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

  • lucyolix lucy (@lucyolix) reported from Salford, England

    @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • dtackley Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • TheImageDarlin1 @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • DanSnelson Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dcetg_smith Richard Smith (@dcetg_smith) reported

    @EnglandRugby @MarcuSmith10 @O2 Arrogant One Trip Pony, not bad going forward. A total waste of time in defence & the team reverts to 14 men!! Cipriani is miles & miles better than him in every attribute across every rugby skill Not Good Enough

  • JamesWa66498932 James Walker (@JamesWa66498932) reported

    @O2 Yes. I always register for the updates. Your signal is shocking. Every week there's an issue. Glad I don't pay the bill and it's a works phone. Never would I take a contact out with you even if it was free as always relying on WiFi calling as your signal is no existent.

  • amesken Amy Kennedy (@amesken) reported

    @O2 When I purchased it a few years ago now, for my daughter to go on school trip to France, I was told it would work, it didn’t and I just thought it was in a rubbish service area! Defeats the object really, I’ll be cancelling my contract when I return to uk!

  • Simpsonanton21 A.l.f 🛸♻️🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Simpsonanton21) reported

    @O2 @Bekhboyle Crap service in nr33 7qy again for the second week in a row data is very bitty and also phone reseption it needs to be sorted asap O2

  • Boyzie_32 Boyzieboyzie (@Boyzie_32) reported

    @nothing are you not going to address the green tint issues the Nothing Phone 1 is facing? U.K. based customer here, pretty gutted I’ve had to send the original purchase and replacement back to @O2. Unfortunately it’s a refund for me now! Surely you can’t just keep selling them?

  • mickr1969 Mick (@mickr1969) reported

    @weardalepriest @tescomobile I've contacted tesco / @o2 every day for the last week, and keep getting fobbed off too. It's getting beyond a joke. Just come here and try and make a call! Check out nenthead noticeboard on facebook. Multiple people having same problem. Phone works fine outside the area.

  • mitchfriedman5 Mitchell Friedman (@mitchfriedman5) reported

    so turns out @O2 roaming just straight up throttles speed to 500kbps "to manage traffic". You pay for" unlimited data", and they solve that saying "you can have unlimited, incredibly slow data". is that actually legal?

  • MeenaRamaO Meena Rama Odedra (@MeenaRamaO) reported

    @O2 Doesn't seem like anyone is interested in helping me with this situation. Why does it take 3-5 days to get my number back when it took seconds for you to give it away to someone? Are you going to cover my loss of earnings seeing as it was your error that's caused me such problems

  • thesockpuppet Hi, my name is Nic 👻 (@thesockpuppet) reported

    @O2 The signal at my home and my place of work on O2 are totally unusable. Sometimes I get 1 bar of 4G but the download speeds when I run a speed test are <1mb. Don't want to cancel because I don't want to pay the fee so want to move my number to EE and keep the O2 SIM running down

  • Simpsonanton21 A.l.f 🛸♻️🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Simpsonanton21) reported

    Absolutely fed up with @O2 hardly any service in my area