O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 01/12/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Manchester, Middleton, Stockport, Bolton, St Helens and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomStockport Total Blackout
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomManchester Total Blackout
United KingdomSalford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • Rebeckikia Rebecca Chesworth (@Rebeckikia) reported from Manchester, England

    @O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • RJNewman96 RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • sophiemaycath soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

  • _Mikki1993 Mikki (@_Mikki1993) reported from Bury, England

    @O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • claireshaw2188 Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NathFerguson Nath (@NathFerguson) reported

    @O2 how do I go about putting in a complaint about your crap network fed up on constantly not being able to use my phone as your network is poor

  • dejivjf DF 🇳🇬 (@dejivjf) reported

    @O2 I’m trying to get the iPhone 13 for £35 and apply the Unidays code , however it’s not working and your customer service has been disappointing - please can you help

  • delmeparfitt Delme Parfitt (@delmeparfitt) reported

    The @O2 customer service is appalling. Not been able to receive calls. Still awaiting a resolution after 2 weeks - and it's me chasing them. If you're out of contract soon, do yourself a favour and avoid this network like the plague.

  • kaeblackett Kirsty Blackett (@kaeblackett) reported

    @sarah_robbo @O2 It’s everywhere. It’s bad change networks.

  • JayAlexTee 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Jim (@JayAlexTee) reported

    @O2 Oh sorry, I was a tad brief there, it’s a new SIM card, PAC transfer was earlier today, problems since the transfer

  • daviespoppy simon davies (@daviespoppy) reported

    @O2 can someone read the dm I sent and sort it out as your customer representatives hang up mid call,your bot won’t let me through and your web chat service is never available

  • sarah42433972 sarah (@sarah42433972) reported

    @O2 can someone help me please?

  • GrumpyAtLife GrumpyAtLife (@GrumpyAtLife) reported

    @O2 @heartsfan1874 Exactly the same issue I'm having! No help what so ever from 02 after 3 days of trying. Virgin sorted their end out in 10mins via What's App Chat Bot!

  • robcfcmcgee Rob McGee ⭐⭐ (@robcfcmcgee) reported

    @O2 Problem with my phone. Went 2 an o2 shop only 2 b told I have 2 put my name down & they will call me when its my turn. 90 mins later, I was still 3rd in that queue. They told me 2 call customer services instead. Nearly 20 mins on hold so far. my o2 app rarely connects either!

  • canham_mike Mike canham (@canham_mike) reported

    @O2 is there a network problem in HR4 today? Cannot get any service? Switched contracts yesterday, is that causing an issue?