O2

O2 Outage Report in Astley, Borough of Wigan, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 11/25/2025 19:00

November 25: Problems at O2

O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Manchester, St Helens, Stockport, Newton-le-Willows and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomSt Helens Internet
United KingdomManchester Phone
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • sophielordx1 Sophie🙋‍♀️ (@sophielordx1) reported from Bury, England

    Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

  • bluemoo17 👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

  • JohnAHallam66 John Hallam (@JohnAHallam66) reported from Manchester, England

    @o2. You just cut me off. Monday, you've used 80% of your data. Ok, 6 days to go. Fine. Thursday, cut off. Time to change provider, after many years. Really piss poor service.

  • TimPartridge2 {{{Tim}}} (@TimPartridge2) reported from Manchester, England

    @O2 please cancel contract for my number. That’s you notified.

  • JonNutten Jon Nutten (@JonNutten) reported from Salford, England

    Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • Shell_Boudin86 Michelle Boudin (@Shell_Boudin86) reported from Bury, England

    @JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol

  • suemcgran Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • gazmax01 Gary Leeson (@gazmax01) reported from Stockport, England

    I feel like throwing my iPhone and Apple Watch out the ******* window 6 weeks my problem has been going on and all you tell me is I will have another update in a week and proceed to tell me you rang me yesterday liesssssss sort it or I am moving Vodafone @O2

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • dondon_w Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulthelifeof Paul (@paulthelifeof) reported

    @O2 No error message, just not loading. I used it early this afternoon without issue but no luck now. I’ll try again tomorrow and will let you know if there is still a problem.

  • underscorelilly lilly (@underscorelilly) reported

    @O2 please help idk if i’m getting scammed rn on the phone

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @O2 Been asking for why noone even told me there was a change on my issue and only fobbing off with "someone will call back after 24hr. Several agents told me on 18/19 March they could do refund on an early payment was then told its a lie all I want is an answer 2/2

  • katie92567523 katie (@katie92567523) reported

    @O2 I can’t buy more data on the ‘my o2’ app. I also can’t access the website to do this? Is there an issue?

  • JasonGolf7R Jason Blackburn (@JasonGolf7R) reported

    @O2 DE21 5 area. Little to no signal for voice/data even though checker says good indoors and no issues. Using 4g/wifi when at home but over the last week constant messages on my iPhone saying you've switched it off. Fed up with people sending Whatsapp asking why my phone is off

  • KyleToveyUK Kyle Tovey (@KyleToveyUK) reported

    @O2 do your staff actually know the meaning of customer service ? Lies! Lack of contact! Poor online communication service! Need I go on! After 14 years with a mother company I moved over and in the first 2 months the c. service has been awfu

  • philkendall_SA Phil Kendall (@philkendall_SA) reported

    @PaulBrown_SA @O2 If it has to be that complicated, wouldn't be any harder to get a PAC code and port your number out to a service provider who perhaps cares more.

  • PeteMairs Pete (@PeteMairs) reported

    @O2 why is it impossible to cancel my sim only contract on the website? and live chat doesnt give me a topic about it to talk to someone about it

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @O2 Not being funny you guys should and need to be chasing up the problem in the first place. Wheres my call back? Why am I being told "someone will call back within 24 hours" And your last message was "we'll raise it internally" but yet now I am still waiting for a call back. 1/2

  • philraydio Phil Ray (@philraydio) reported

    Seems to be a really poor signal with O2/Giffgaff in the north Nottinghamshire lately. Only seems to be recent though. Any reasons @O2?