O2 outages and service status in Astley, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Astley, including 0 direct reports.
- The most common problems reported in this area mention Phone and Total Blackout.
- Phone (88%)
- Total Blackout (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 8 days ago |
|
Manchester
|
Phone | 15 days ago |
|
Manchester
|
Phone | 16 days ago |
|
Manchester
|
Phone | 21 days ago |
|
Bolton
|
Phone | 24 days ago |
|
Manchester
|
Phone | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@O2 has less than 20 mins to sort their app out. Come on guys, this is so bad
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Andy Nichols (@AdnyNichols) reported from Horwich, England@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Balcombe (@DodgyValley) reported from Walkden, England@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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The Firkin (@thefirkinbar) reported from Newton-le-Willows, England@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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soph 🌞 (@sophiemaycath) reported from Manchester, England@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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racHELLO! 🌹 (@cakepls) reported from Manchester, England@O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only
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Gerwyn (@gerwyn) reported from Manchester, England@biteme_brighton @O2 @leemc87 It’s awful in Manchester
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D.W (@DW26707385) reported from Lymm, EnglandO2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Nic & Jack (@Nic05508801) reported from Bolton, England@O2 Doesn't surprise me, your service is shocking!!!!!
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Dave Bisgrove (@DaveBisgrove) reported from Manchester, England1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Keally (@kea11y) reported from Bolton, England@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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zak dunstan (@zakdunstan) reported from Westhoughton, EnglandReally want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Kathryn Blennerhassett (@BlennerK) reported from Manchester, EnglandHello @O2 is there a problem with the network? My calls aren’t going through.
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Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Woodhouse (@woodhous11) reported@O2 after two failed attempts to add data bolt ons I contacted your “help desk” and after being routed to the “expert advisor” they ended the chat before resolving anything! Maybe you can help?
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Graham (@Greyadder) reported@O2 can you help pls
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Lauren. (@LaurenDenny2) reported@O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!
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John Daniel 🔜 UKGE❔️ (@johndtcg) reported@O2 I have a new phone stuck in limbo, spent an hour on the phone yesterday to be told I'd get a call back. Haven't had that call. And have just had 2 of your helpline people hang up on me. I'd like my new phone
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Neill (@UlsterMag) reported@O2 Any idea how I can cancel a Disney+ subscription? As an extra?Get as far as remove, but it asks me to choose another plan.
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Lissy. (@lissypixiedust) reported@O2 need some help with upgrading a contract, but the online messaging is saying that you're closed but also that your open hours are 8am-10pm???? Could you please help?
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AEWBlog (@AEW_Blog) reported@O2 @virginmedia you have ruined O2, the signal, the prices, the network and the MyO2 app with you absolute morons 😤
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Nadia (@NarniaB6) reported@O2 After being with you for years I think the time has come to move network. I’m not one for me ripped off and made to look a mug with your prices 🤬
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Dan sutherland (@TheDesirePathUk) reported@O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.
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Grace Redmond (@GraceAxHa) reported@O2 Not had signal for almost 4 weeks. No signal at home isn't good with children at school and nursery worrying about missed cancels. Poor