O2 Outage Report in Astley, Borough of Wigan, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (45%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Bolton, Stockport, Newton-le-Willows, Middleton and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| St Helens |
Internet | |
| Manchester |
Phone | |
| Bolton |
Phone | |
| Manchester |
Internet | |
| Stockport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
-
Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
-
Doctor Bass
(@Dr_Bass) reported
from
Manchester, England
@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
-
Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
-
Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
-
Joe Holmes
(@J0eH0lmes) reported
from
Stockport, England
@joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴
-
Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
-
Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
-
Clare
(@clare_jeffs) reported
from
Stockport, England
They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.
-
Joe Holmes
(@J0eH0lmes) reported
from
Salford, England
@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
-
Grant Griffiths-Mathieson
(@grantmathieson) reported
from
Manchester, England
@BruceDevlin @O2 Has she maybe assumed data protection issue
-
Chris Rogan
(@chrisrogan) reported
from
Manchester, England
Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
-
Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
-
Mike Bowden
(@bodsy0) reported
from
Stockport, England
@o2 you really need to change your 'on-hold' music #terrible 😎
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
-
DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
-
Dave Wright
(@DaveWrigh) reported
from
Manchester, England
@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephen McBride
(@Stevo446) reported
@O2 and @DPDgroup_news shocking service, just looking a tablet to arrive that was ordered last week to only be told this morning after my own investigating that theres been a mess up from both of them.
-
Dan Carter
(@mobilemandan) reported
@PedroClarke1 @O2 Seems a shame they went to all that trouble swapping spectrum to have 80mhz contiguous then can't actually use it
-
Rose George
(@rosegeorge3) reported
@O2 Yes, can’t sign in on either, pages are just hanging.
-
Jigar Bhatt
(@BhattJigarM) reported
The #complain team asked us to wait .. we waited for more then 10mins surprisingly call got disconnected.We are no where. Its #missell to the #customer we are paying what you asked and not getting the service what you have written. Whole day waste. @O2 UK bad experience. 👎 👎 👎
-
Allergic to asininity
(@_realFIFA) reported
@O2 I particularly like this line on your network help guide "The coverage checker is based on coverage predictions, and can never be 100%....."
-
Ian Michell
(@ianmichell) reported
@O2 A string of problems since I joined the network. I wanted to bring my family on. I managed to get myself and my daughter on, my son is stuck on EE because you refuse to give me an additional line (I have amazing credit score). Signal worse, slower, I’ll be leaving end of contract
-
Robert Barkley
(@rbarkley82) reported
@O2 Text messages stopped sending... so went onto status on Saturday to say a mast has issues... signed up to notifications, got txt today saying I'll get a new update in 5 days!!!
-
Rose George
(@rosegeorge3) reported
@O2 Thanks but now I get a frozen page, even after deleting and re-installing the app. Are you having issues with it?
-
John
(@John23711464) reported
@O2 after 11 calls to customer support and a visit to an O2 shop my wife is still unable to receive calls or texts since transferring to O2 on the 19th. How do we get someone to resolve this?
-
Robert Barkley
(@rbarkley82) reported
@O2 so sending txt messages still not working... started Saturday and got informed by o2 this morning another 5 days???!!!