O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Astley, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, Wigan, Stockport, and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 1 day ago |
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Phone | 8 days ago |
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Phone | 9 days ago |
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Phone | 14 days ago |
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Phone | 17 days ago |
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Phone | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Daniel Tackley (@dtackley) reported from Bury, EnglandOh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Alexander Robinson (@atlr) reported from Manchester, England@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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lucy (@lucyolix) reported from Salford, England@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Mario Alghatta (@malllmallll) reported from Manchester, England@O2 terrible service from you guys today. Thanks for the inconvenience...
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Dan snelson (@DanSnelson) reported from Widnes, EnglandSecond day of no service @O2 any idea of when it will be back up and running in wa8 area
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Nay 🍉 (@NayJDennis) reported from Partington, England@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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@TheImageDarling (@TheImageDarlin1) reported from Warrington, England@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, Englandgoing back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Abi (@AbiClarey) reported from Stockport, England@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Isaac (@ISCDXN) reported from Manchester, England@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Nay 🍉 (@NayJDennis) reported from Partington, England@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Mat. (@matpilling) reported from Newton-le-Willows, England@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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clairbear (@clairbear00) reported@O2 customer service has been shocking. My poor mum been without a phone for 4 weeks now! Yous keep promising to sort issue and phone me back as you can't phone her phone and I'm still waiting!! But your still charging her!!! #disgusting
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Sean Tobin (@SeanTobin1997) reported@O2 No, I ended my contract and you continue to bill me even though I wasn’t a customer. So I contacted the bank to claim the funds back and every time I tried to contact you to resolve the situation you couldn’t find my information because I was no longer a customer.
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Jake | JCyberSec_ (@JCyberSec_) reported@KirstySmith2012 @O2 All I can suggest is keep your phone on silent. Not great advice but sadly the blame lies with your network provider for not blocking these messages on their network
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Danai (@lovedaniella) reported@O2 I got a Wizkid presale ticket email for tomorrow...and not today now it's sold out?!..would the link in the email for tomorrow still be valid and direct me to 02 as a priority customer for tickets?
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Sean Tobin (@SeanTobin1997) reported@O2 You then sent my information to a debt collector but you have no right to these funds as I am not a customer and every time I contact you it's too complex for an advisor to resolve.
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Bickers (@helenbick79) reported@O2, Hi there, I can't seem to load the Disney+ discount. Is someone able to help? I have a screen shot with the error message if you need it
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Persephone (@PersephoneMcIn2) reported@O2 usually pay £85/month for 2 phone contracts…have done on these for a long time. Yet you’re taking £199 from me this month for this! How does one address this. Have never got your app to work. #customerservice
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🚮™️🛂 (@tm_hatton) reported@O2 why is your 4g so bad paying £53 for something that doesn’t deliver a service didn’t sign up for that surly the ombudsman can get me out of my contract.
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Zeph (@ZephSib) reported@O2 trying to make an additional payment for your device, is literally the most frustrating thing you can do on O2..... 5 days later I give up after being told by an customer agent that they I have made 8 payments in the last 8 months doesn't exist 🤔☹
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Jake | JCyberSec_ (@JCyberSec_) reported@ljhew86 @O2 Don't use static domain blocks. This is too slow. You need to create a rule to detect this traffic dynamically based on patterns and other fingerprints Dynamic analysis is how you should block Static block lists have a place but not against these fast flux threats.