O2 Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Rochdale, Altrincham, Wilmslow, Middleton, Stockport, Bolton, St Helens and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Rochdale |
Internet | |
| Altrincham |
Total Blackout | |
| Rochdale |
Phone | |
| Altrincham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Ellie Louisa 🧜🏻♀️🦩💫
(@EllieLouisaaa) reported
from
Hindley, England
@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Emily
(@emilystella_) reported
from
Salford, England
@O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽
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SThomas
(@s7e7en) reported
from
Manchester, England
I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Will Stevenson
(@twojayart) reported
from
Manchester, England
I will be leaving this network if this goes ahead @O2
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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RIP Alfie
(@Alfie_KC) reported
from
Bryn, England
Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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racHELLO! 🌹
(@cakepls) reported
from
Manchester, England
@O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
Surely this is not the kind of customer service you would receive from other brands such as @o2
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Colin Tyborczyk
(@tybsz) reported
from
Manchester, England
@O2 I've been experiencing really low download speeds recently, is there a problem with the network?
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Phil Pudney
(@PhilPud) reported
from
Salford, England
@Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LL
(@dompyone) reported
@O2 This problem is here for months now, the service is useless, but the bill arrive without failure.
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Denzil
(@KundoCub) reported
When I was a kid there was a number you could ring to hear the latest music. Now it's just called @O2 customer services.
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Catherine Cullen
(@Cullen_cjc) reported
@O2 I am unable to make/receive calls because of a mast problem in my area(SW13) and I’ve received an update saying it won’t be fixed until Jan 2022!! I can’t possibly manage without calls until then. What is going on?
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MJ
(@mjarvis100) reported
@O2 Absolutely terrible service from O2. First time agent drops the call, second time in an endless queue. 3rd time the agent said she would not put us on hold & then does it again. They have no respect for their customers.
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Alexandra Smith
(@AlexandraLSmith) reported
@O2 Been trying to pay off my apple watch device plan and I've been lied to, cut off, and put on hold numerous times. I haven't been rude... yet! Currently I have been on the phone for 1 hour and 53 minutes trying to do this. I'm giving up at 2 hours. How ridiculous!
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HiCoo #GetVaccinated pls 💙🏴🇪🇺
(@sw_hi_coo) reported
@MrComputer089 @O2 Thanks for the advice but I don't "do" instagram. If I get no joy from customer support - I'll go back to the shop I bought it from, the sales assistant told me to come back to him if I couldn't get it sorted out. Have a feeling that will be the next step.
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(@Lottiepoop) reported
@O2 hi I can’t get through to anyone to cancel my contract
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Robert Seeley
(@Quantum_iPhone) reported
@O2 Hi, how do I switch my watch plan over from an Apple watch to a Samsung Watch? I can't see any obvious way and the help section just assumes that people are only using an Apple Watch.
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Adam Crawford
(@AdzCrawford2003) reported
@O2 Please help me out asap, I’m getting nowhere with customer services.
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Emily
(@EmVonk) reported
@o2 had so many issues with 4g recently it’s actually a joke, paying for my contract and not getting anywhere near what I’m paying for!!