O2 outages and service status in Astley, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Astley, including 0 direct reports.
- The most common problems reported in this area mention Phone and E-mail.
- Phone (67%)
- E-mail (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent O2 outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 20 days ago |
|
Manchester
|
29 days ago | |
|
Manchester
|
Phone | 29 days ago |
|
Manchester
|
Phone | 2 months ago |
|
St Helens
|
Phone | 2 months ago |
|
Manchester
|
Total Blackout | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Alastair (@alid7997) reported from Manchester, England@O2 why is your signal in Manchester so, so ****?!
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Jacqualine Kennedy (@17jkennedy) reported from Bryn, EnglandIt’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Kathryn Blennerhassett (@BlennerK) reported from Manchester, EnglandHello @O2 is there a problem with the network? My calls aren’t going through.
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Zack Hallam 🐝 (@ZackHallam) reported from Manchester, EnglandWhy does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Chris Thompson (@Chris_Mr_T) reported from Chorley, EnglandHi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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Tony R (@TourdeMancBloke) reported from Manchester, England@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Craig (@CA_Speaky) reported from Wigan, England@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Emma Springford (@emzz6) reported from St Helens, England@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Nic & Jack (@Nic05508801) reported from Bolton, England@O2 Doesn't surprise me, your service is shocking!!!!!
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Liz Tuite (@tuite_liz) reported from Atherton, England@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Abi (@AbiClarey) reported from Stockport, England@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, Englandhaha, just had an (obviously scam) phone call from someone who claimed to be from @O2 … when they asked how the service was and I said it was poor, they hung up
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Steve (@SteveVanDang) reported from Stockport, EnglandWelp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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James Sawday (@SawdayJames) reported from Manchester, EnglandHello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know
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Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Curry (@Paulc2nd) reportedJust hung up on an offshore call centre for @O2 who wouldn't listen. She was wanting screenshots of my issues I am experiencing with the app and website and wanted to try and diagnose it. I explained it would be easier to talk to someone in the U.K. who has the @O2 app so they
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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Leanne (@Leanne07Leanne) reported@O2 hello, for 2 weeks now signal and 4g has hardly been working in Southport. My battery is drained within 5 hours because 4g is trying to find the network to connect. This is happening to a few people. Are there any works in progress? Thanks
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Rachael Mcmurray (@_mcmurray) reportedWhy is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2
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Shoukat Ali Kharal (@ShoukatAliKhar2) reported@O2 @giffgaff I kindly request you not to deactivate my SIM +44 7935 828383. I’m currently in Pakistan, but this UK number is very important to me because several of my official accounts are linked to it. Please help me keep the number active. I would really appreciate your suppo
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JaG (@J4God) reported@O2 I’m IT literate. Have done all this countless times. Local O2 shop confirms that I have this issue. A common complaint in this area where they say the mast doesn’t work/is getting fixed, and/or whatever else. The problem is endemic and I feel that I am paying O2 for 0
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Alice Mowse 💙 🌱❤️ (@AliceMowse) reported@O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years
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русский бот (@putinfan12) reported@BelfastGiants @O2 2 shades of teal jerseys is an identity problem
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Noemie (@NoemieN22) reported@O2 why is your signal so poor in Cambridgeshire
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Steven Casey (@Steven_Casey78) reported@O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.