O2 Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at O2
O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (32%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Rochdale, Altrincham, Wilmslow, Middleton, Stockport, Bolton, St Helens and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Rochdale |
Internet | |
| Altrincham |
Total Blackout | |
| Rochdale |
Phone | |
| Altrincham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
-
Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
-
marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
-
Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
-
Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
-
Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
-
Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
-
Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
-
Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
-
Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
-
Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
-
Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
-
Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
-
nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
-
Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
-
Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
👹 🎮 - SpoOky_Jα𝕪 - 🏴 🎃
(@TwistedBrute) reported
Just heard the news that some people were having troubles accessing the internet on @O2 absolutely nearly choked on my coffee when they said that O2 admitted the service was faulty and not users own handsets! It truly is bizarre times we live in!!
-
Gerard Hitchcock
(@HitchcockGerard) reported
@O2 glad someone informed me that my signal for my phone was going to be **** for the last 3 weeks but still happy to take payment and increase my tariff #worsesignalmoremoney #moneygrabbingtwats
-
🌱La_La_Gomera
(@La_La_Gomera) reported
@tjaneg1 @O2 And they don’t respond to any complaints I’ve been waiting 2 years 4 months for a response It’s better to use a more professional network
-
Joe oliver
(@JoeDL74) reported
@O2 what part of “STOP PHONING ME” do you not get? I get enough texts from you now daily phone calls. It’s verging on #harassment. I pay my bills on time. If I want to act on a promotion I will. If it keeps happening I will cancel my contract citing these calls as the reason.
-
Biff Howard Tannen
(@CitizenJames007) reported
@O2 Network connectivity was no doubt stronger than yours back then
-
OSRS bhaskar
(@IVP_SUCKS) reported
@ultimatedoris @O2 As its @o2 probably never be fixed
-
OSRS bhaskar
(@IVP_SUCKS) reported
@tiny_mischief @O2 i have been with o2 for almost 5 years, was not a problem when i joined, it's a o2 classic pay as you go sim, but they treat o2 MVNO worse, i have a sky mobile sim card, it uses the @O2 network
-
Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
-
Jenny Kimber
(@JennyHeronUK) reported
@O2 shame on you, increasing my 2 year mobile phone contract by over 16%. It includes the handset so I can't cancel my contact and fo elsewhere. Over 18 months left so I'm stuck. Very poor customer service, you clearly don't want to encourage or retain customers, weird tactic
-
Linda Burge
(@ultimatedoris) reported
@O2 Would be nice if you could fix your masts that’s been out of order for almost two years!