O2

O2 Outage Report in Astley, Borough of Wigan, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 12/02/2025 14:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Manchester, St Helens, Stockport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomSt Helens Internet
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • JonnyGravel jonnytaylor (@JonnyGravel) reported from Rochdale, England

    @O2 really poor customer service today when trying to open a new account #exasperated

  • violetibeh Violet (@violetibeh) reported from Manchester, England

    @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • liammcdon97 Liam McDonald (@liammcdon97) reported from Stockport, England

    £40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • GeoffreyClewes Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • lindsdaniels Linds (@lindsdaniels) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • SteveVanDang Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • pieuksocial PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JMcKnighty ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • kea11y Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • familyhomecook FAMILY HOME COOK (@familyhomecook) reported from Rochdale, England

    @O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?

  • roberitno26325 roberitno (@roberitno26325) reported

    @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

  • S_man1584 Si (@S_man1584) reported

    @O2 I’ve updated my card details via the app and online (just in case) both times I’ve had a msg+email saying “we’ve updated your card details”but afterwards I’m get another msg saying my card is about to expire-it’s a new card. This is an on going issue for my wife too. Why?