O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 01/18/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Middleton, Stockport, Bolton, St Helens and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Phone
United KingdomManchester Phone
United KingdomStockport Total Blackout
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • kayewillan Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • ISCDXN Isaac (@ISCDXN) reported from Manchester, England

    @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

  • dtackley Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

  • DAbrahamNewman Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England

    @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • JustAH0bbit nat (@JustAH0bbit) reported from Bury, England

    Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • _Mikki1993 Mikki (@_Mikki1993) reported from Bury, England

    @O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?

  • atlr Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • goughy84 Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MunningsSarah Sarah Munnings (@MunningsSarah) reported

    @O2 I have been a loyal customer for years. I am disgusted how this has been handled

  • ambermk1993 Amber Franklin (@ambermk1993) reported

    @O2. My bill is overdue and I'm I'm going to have a late payment fee. I wasn't able to get in touch with you by phone but I don't have any signal. I was wondering if you are able to take the charge off.

  • HarryKirk4 Harry Kirk (@HarryKirk4) reported

    @O2 priority QR code not working again in greggs

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 Yet another day and more lies from O2. I spoke to someone yesterday who promised that they would put a discount on my account for the awful service I get from O2. Surprise Surprise its not been done and no record of it. You really are the worst network ever. 🤬

  • jmcjoolee Julie - she/her (@jmcjoolee) reported

    @O2 hey my 02 priority isn't working can you help? Pre sale is almost done

  • Jugdar013 Kelsey (@Jugdar013) reported

    @O2 Train your staff, don't force people to call 5 times just to get help, don't use couriers who lie, actually call back when you promise too, don't mislead regarding delivery slot, improve 4g(it's always slow when at full bars)... that enough?

  • MunningsSarah Sarah Munnings (@MunningsSarah) reported

    @O2 I could cry, I am currently on chat, so many different excuses about why it’s not happening… Yesterday I spoke to some and they said it would be fixed today. Just confirmed no issues at the postcode I’m at. I have an elderly mum and carers who only have my number

  • thatgirlthere14 ...-- (@thatgirlthere14) reported

    @O2 absolute pile of steaming ****

  • hughesy0980 Mat Hughes (@hughesy0980) reported

    @O2 is there anyone in your customer service team who knows what they are doing?

  • iluyimbazi Ivan Luyimbazi (They/Them) (@iluyimbazi) reported

    @O2 @sparklyval Just funny that you pasted a response to his issue. You could easily sort them via DM and get them their 5G sim