O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, Manchester, Salford and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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RIP Alfie
(@Alfie_KC) reported
from
Bryn, England
Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Poppy Marello
(@poppymarello) reported
from
Manchester, England
The only network where it's impossible to get signal in Manchester City Centre @O2
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Kate Elliott
(@kates2091) reported
from
Salford, England
The problem with @O2 marketing messages will always be that my reaction to them is to swear at my phone and say ‘It’s not even possible for me to have used up my data yet’. And then I don’t read them. #ThoughtOfTheDay #TuesdayThoughts
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Ellie Louisa 🧜🏻♀️🦩💫
(@EllieLouisaaa) reported
from
Hindley, England
@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Jamie Mcdonald
(@jayymieemcd) reported
from
Salford, England
@O2 still 100% sure you are still the worst network! Yet i still pay a ridiculous amount of money for a service i very rarely get!!!!
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Will Stevenson
(@twojayart) reported
from
Manchester, England
I will be leaving this network if this goes ahead @O2
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
Surely this is not the kind of customer service you would receive from other brands such as @o2
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Emily
(@emilystella_) reported
from
Salford, England
@O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽
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Charlie
(@oneladyshow) reported
from
Salford, England
@MDOG_Manchester @O2 @EE @VodafoneUK I have been with them around 15 years too and I can’t even message people sometimes in the city centre. They offer absolutely no help whatsoever just same old bullshit replies
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Phil Pudney
(@PhilPud) reported
from
Salford, England
@Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Got tickets for Skunk Anansie via @O2 Priority but they are etickets with no physical counterpart. Presale elsewhere has physical tickets for same price, and I can't help but wish I'd known about that one instead. I have almost all my ticket stubs for the last 2 decades!
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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katy franklin 🍉
(@katyfranklinx) reported
@O2 why have I got no data or signal on my phone??? I’m up to date on my bill, done a factory reset, turned airplane mode/mobile data off and back on, did the latest update. Can’t connect to any mobile data or send any texts???
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Alan
(@ABrunyee) reported
@ManDenis @O2 @ManDenis you're not alone. After repeated attempts to get a response, I was finally given a number to call fraud team on. I rang hoping the nightmare might be over, and got "This number is not in service". They don't seem to realise how much anxiety this wall of silence causes.
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Paddy The Baddy
(@theufcbaddy) reported
@O2 ***** dying dogs worst customer service I’ve ever came across in my life I cannot wait to get in a new network away from these thieving pieces of **** 🖕🏻
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Alan
(@ABrunyee) reported
@TomRothery @O2 Exactly the same thing happened to me, also not an O2 customer. Reported 32 days ago now, still nothing but threatening letters, despite repeated desperate attempts to get a response from fraud team. So frustrated!
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Ramzan Kadyrov
(@Opthomas1992) reported
@O2 @theufcbaddy He's right. Your customer service is shite. Couldn't use my phone for 2 weeks 14th-30th Dec whilst you completed "upgrade work"...Xmas week..what is wrong with you!?? Had to move to my mums so I could continue to WFH and couldnt ring anyone and you offer me £10 as compo. Insult.
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CLΔRKE
(@clarkegable) reported
@O2 I am happy to say I will be leaving your terrible and inefficient service in the new year!
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paul mcmillan
(@paulmcmillan19) reported
@O2 I have been on chat once today. And 2 x phone calls and been cut off by yoursleves3 times - wasted 2 hours of my life and you cut me off what kind of service is this you give people ?
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Rosa Alba Macdonald
(@rosa_alba_macd) reported
@O2 need help with elderly relative who has phoned with a problem. very concerned. cannot get through on webchat nor by phone.
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Charlie
(@ComeOnFella_) reported
@sophiesuga87 @O2 Hello Sophie, one of the perks you receive is quite unique, you’re entitled to one of, if not the worst, customer service available. #O2 #GangOfClowns 🤡🤡🤡
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Guardian of the Glucose
(@Colonelblighty) reported
@O2 At the point of order on the 27th. I have just received the sim today and popped it in an old handset temporarily. Only received the usual welcome to our network texts when I turned phone on