O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 12/21/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Manchester, Salford and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomManchester Total Blackout
United KingdomSalford Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomSalford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

  • Hoiskiez Matt (@Hoiskiez) reported from Salford, England

    @MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!

  • Duncan_Lewis Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported from Sale, England

    @O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

  • suemcgran Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • dondon_w Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • Kiddy_Cat Cat Kerslake (@Kiddy_Cat) reported from Rochdale, England

    As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • HeyThereItsMoon Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • bluemoo17 👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • J_P_Green John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

  • asid21 A Sid (@asid21) reported from Salford, England

    @O2 why does your network never work. Can't wait to get back to @EE

  • Ismailelnino Ismail Mutlib (@Ismailelnino) reported from Stockport, England

    @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

  • lucemets Lucy Metcalf (@lucemets) reported from Salford, England

    @o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...

  • Shell_Boudin86 Michelle Boudin (@Shell_Boudin86) reported from Bury, England

    @JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • cazatmacs Carol Johnson 🐝 (@cazatmacs) reported from Rochdale, England

    @O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jcassidy2 James Cassidy (@jcassidy2) reported

    @O2 been trying to use your priorities app for half an hour but it says there is an issue and you’ve been notified…what’s going on? Selling contracts for itv the promise of rewards which then don’t exist…false advertising 😢

  • missiles22 Tracey (@missiles22) reported

    @O2 dreadful customer service at #canterburybranch. That's enough to make me want to leave this company.

  • sara_nash80 saraj (@sara_nash80) reported

    @O2 is your priority app down? I’ve tried to access several times by generating a security code but then unable to log in

  • na5f5an Gee mac (@na5f5an) reported

    @O2 @Vijay_781 That’s not true, however. There is a fault with your App, which says, variously ‘There is a problem and we have been notified’ and ‘Error. There was a problem and we’ve been notified.’ Could you provide a proper update with this issue please?

  • jcassidy2 James Cassidy (@jcassidy2) reported

    @O2 been trying to use your priorities app for half an hour but it says there is an issue and you’ve been notified…what’s going on? Selling contracts with the promise of rewards which then don’t exist…false advertising 😢

  • PlimsoulStudios RJ (@PlimsoulStudios) reported

    @s8_leo @O2 I’m having the same issue. Asking me to request a code to log in, once I enter the code it takes me back to log in screen to request another code… and repeat.

  • ThisIsUMZE UMZE (@ThisIsUMZE) reported

    @O2 Further More @ThreeUK can do this in a matter of minutes and their support team don’t even speak English 😮😮 @O2 just give up … rubbish network and **** service

  • itsSaraOlsen Sara Olsen (@itsSaraOlsen) reported

    @O2 literally can’t use my odeon ticket voucher today bc it says the number is wrong but i pasted from the o2 priority screenshot 🥲 also, always have so many issues getting those tickets bc the website & app don’t handle the amount of ppl accessing at the same time 🙃

  • jamieisstrange 🦋 jamie 🦋 (@jamieisstrange) reported

    Hiya @O2 #O2Priority has completely stopped working for me and I can’t claim an odeon cinema code, for the second week in a row. Last week when it finally came back all the tickets were out of stock somehow. Please fix this nonsense.

  • infobleep Tim (@infobleep) reported

    @O2 @Vijay_781 I think the problem is the servers can't come with the number of people accessing them at the same time. Last week I had no problem vut this I did. I think the fact is every day now and there are only 7,000 vouchers instead of 10,000 means more people trying at the same time.