O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 12/21/2024 09:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Runcorn, Manchester, St Helens, Warrington, Bury, Bolton and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Phone
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Phone
United KingdomSt Helens Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • TheImageDarlin1 @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • ecgdave Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • dtackley Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • DAbrahamNewman Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England

    @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

  • malllmallll Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • atlr Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • AbiClarey Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • DanSnelson Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • Julio_Afonso522 Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • lucyolix lucy (@lucyolix) reported from Salford, England

    @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lenita8787 Maria Elena Zamora (@lenita8787) reported

    @O2, Hi there, I want to make use of the free breakfast at Leon but code is not showing. I have used it before. Could you fix it or provide a code?

  • Dan_Baynham95 Dan Baynham (@Dan_Baynham95) reported

    @O2 Tesco mobile! I just tweeted you both because I know tesco use the O2 network. It isn’t just me by the way. It’s several people I know so this must be a big issue

  • Chorlt0n Chorlton (@Chorlt0n) reported

    @O2 ok. I get it. 5G availability is great news. But I don’t need 5 texts from you telling me the ‘great news’ And not 3 in the past minute! I’d be more excited in your mobile service news if you had competently just the 1.

  • WARevell Will Revell (@WARevell) reported

    @O2 are honestly the worst. I regret resigning with them. Worst customer service.

  • mattpt 🐞Matt P-T 🐝🌍🌳 (@mattpt) reported

    @O2 Hi. please can you stop your service texting me great news that I have 5G on my phone? I read it the first time, but now have the same repeat text - ON REPEAT.

  • clloydjones Catherine (@clloydjones) reported

    @O2 Hi, I've clicked for the free Leon breakfast but there's no code showing. Please can you help?

  • MichaelBratley Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England

    @O2 The signal quality seems to have decreased where I live. Sometimes this will result in just a 3G signal, or very low strength of 4G. I’m not convinced the issue is O2 specific as multiple neighbours have reported the same thing for other networks. Any mast issues?

  • lenita8787 Maria Elena Zamora (@lenita8787) reported

    @O2, Hi there, code for free breakfast at Leon is not showing. Could you fix it or provide a code?

  • ccourtney_x Courtney (@ccourtney_x) reported

    @O2 I spoke with customer services. I was told I’d pay nothing other than the last months instalment for my monthly contract as there was no early termination fee to be paid. Not sure how you’ve come up with £104 so I won’t be paying that?!

  • RuthieMcC19 Ruth McCartney (@RuthieMcC19) reported

    @O2 You know that horrid feeling when the O2 man on the phone upgrades & changes your phone contract & transfers it "he says" to a new contract and it clearly doesn't go through properly ..... could be without a phone now. Why can't they just do it properly? disappointed