O2 outages and service status in Astley, England
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- O2 generated 1 outage signal in the last 24 hours around Astley, including 1 direct report.
- The most common problems reported in this area mention Phone and Total Blackout.
- The most recent signal from this area was received Apr 21, 10:20 AM GMT+1.
- Phone (83%)
- Total Blackout (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent O2 outage reports came from the following cities: Manchester, Chorley, Wilmslow, Bolton, Wigan, and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 11 hours ago |
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Phone | 6 days ago |
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Phone | 12 days ago |
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Total Blackout | 20 days ago |
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Phone | 27 days ago |
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Phone | 28 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Kelly McKeown (@kellyvmckeown) reported from Manchester, EnglandAvoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel
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Kelly McKeown (@kellyvmckeown) reported from Manchester, England@laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Dave Dewy (@Dave_Dewy) reported from Tyldesley, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Craig (@CA_Speaky) reported from Wigan, England@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Andy Nichols (@AdnyNichols) reported from Horwich, England@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Kerry Owen (@KerryOw80160432) reported from Westhoughton, England@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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💙⚽️🐝Ellie Fitz🐝⚽️💙 (@bluemoo17) reported from Middleton, England@l3479s @O2 Where I live our network masts haven't been working for almost a year - no answer for it whatsoever
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Steve (@SteveVanDang) reported from Stockport, EnglandWelp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Tony R (@TourdeMancBloke) reported from Manchester, EnglandAnyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Chris (@Chrisg3985) reported from Leigh, EnglandAnyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Zack Hallam 🐝 (@ZackHallam) reported from Manchester, EnglandWhy does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke
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Dave Wright (@DaveWrigh) reported from Manchester, England@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (@_DaveCross_) reportedDear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future
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Katlyn (@xkatlynm) reported@O2 hi there i need help, i have an additional charge of £9.99 on my bill however it will not let me view my bill and keeps asking me to sign in with a email link which i have done multiple times however it is still not letting me view my bill.
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Lilith Tuylor (@lilith15016) reported@O2 You have succeeded in making a customer finally give up thinking that O2 actually cares about customers.
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PB1982 (@pb1982) reported@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.
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Vikki (@Rocky_Horror17) reported@O2 Can you tell me how I can speak to customer service based in the UK please
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Sarah Devlin (@sar0dev) reported@O2 So when will your service be at an acceptable level?
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Aidan Carey (@Aidan1964) reported@O2 I've been trying to get proof of purchase on phone for months now. I've been promised emails but nothing happens. I'm no longer an O2 customer, but the phone was part of a contract
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Jacob Chantler (@jachantler) reported@O2 I signed up yesterday but my existing mobile number was typed incorrectly so I’m not receiving the Myo2 activation code because it’s being sent to an incorrect number - I’ve tried to call Customer Support but I can’t receive the verification code because my number is wrong
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Polaris (@Polaris_92) reported@O2 worse still they don’t care. And tell me their system for reporting fraud is down, please call back!!!
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PB1982 (@pb1982) reported@O2 @MikeModelsky lol sorry! Your service is appalling!