O2 Outage Report in Astley, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Bolton, Stockport, Newton-le-Willows and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| St Helens |
Internet | |
| Manchester |
Phone | |
| Bolton |
Phone | |
| Manchester |
Internet | |
| Stockport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Cat Kerslake
(@Kiddy_Cat) reported
from
Rochdale, England
As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK
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Duncan Lewis 🎮🏆
(@Duncan_Lewis) reported
from
Sale, England
@O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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Carol Johnson 🐝
(@cazatmacs) reported
from
Rochdale, England
@O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.
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John Green
(@J_P_Green) reported
from
Bolton, England
Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!
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Lesley
(@Eclipse12002) reported
from
Wigan, England
@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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Matt
(@Hoiskiez) reported
from
Salford, England
@MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡
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James Hart
(@JimmyHHart) reported
from
Wigan, England
@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.
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Carol Johnson 🐝
(@cazatmacs) reported
from
Rochdale, England
I will be cancelling my @O2 contract ASAP I’m giving you more than £30 a month and getting no signal at all for 8 hours every evening during my shift could you please send me a code to keep my number.
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Ismail Mutlib
(@Ismailelnino) reported
from
Stockport, England
@goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g
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lorraine bradley
(@lebradle) reported
from
Salford, England
@O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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steven rothwell
(@steven_rothwell) reported
from
Leigh, England
@O2 could you tell me why the signal is shockingly bad in Leigh Lancashire
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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Lucy Metcalf
(@lucemets) reported
from
Salford, England
@o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...
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Carol Johnson 🐝
(@cazatmacs) reported
from
Middleton, England
@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carly
(@Mummotutu) reported
@O2 Hi. We recently switched to O2, having been offered a better deal. The service checker said signal good both in and outdoor. (And we have used tesco in the past, who I thought use o2) However, less than one bar since we switched and cuts out lots during calls.
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Kiwi Cαƚ 🇳🇿
(@Aotearoafeline) reported
@VodafoneUK I've just got connected to the most uninterested, couldn't give a f person I have ever spoken to! If that is a measure of your customer service in sales, what is it like when there's a problem? I think I'll have a chat with @O2
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SlimPickins
(@Garethh4) reported
Well done @O2 didn't fancy dealing with my issue so I got left on hold for 40 minutes until they were closed for the day, fantastic customer service
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Real ASP Sy
(@sy_asp) reported
@O2 you wouldn't help a brother out and cure my broadband woes? I cant stream content on my @Twitch channel for my viewers at all right now. I'm a peacock you gotta let me fly!
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Zaheer
(@zsarwar1985) reported
@O2 why do I have no network coverage its been like this for 2 days now. Can't receive or make calls. What's going on 02!!
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Michael Turnbull
(@jempuk) reported
Hey @O2 I’m having an issue sorting my payment method. I’ve changed my card details on the app however bank is advising you’re still using the old card details. Can you sort this?
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Adrian Brown
(@citygoose) reported
@O2 need to chat to someone about problem with new phone but online chat not working in app ?
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Emily C
(@Emcc140) reported
@O2 login just times out on your website. Is there an outage at the moment?
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cceamm
(@crystal0769) reported
@O2 your customer service team are appalling! Ive been to two stores this morning then called CS - I’ve been hung up on twice, spent 2.45hr on the phone being passed about to various teams. All I want is a replacement topping up card for my 65 yr old mum!!
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Jessica
(@_Jess_Rabbit) reported
@O2 is 0330 123 9245 a genuine customer service number of yours? Keep getting automated calls which know my name and say they’re you….. feels dodgy!