O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Wigan, Stockport, Warrington, Rochdale, Altrincham, Wilmslow and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Wigan |
Phone | |
| Manchester |
Internet | |
| Stockport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه
(@dobirmiah) reported
from
Rochdale, England
@O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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FAMILY HOME COOK
(@familyhomecook) reported
from
Rochdale, England
@O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?
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jonnytaylor
(@JonnyGravel) reported
from
Rochdale, England
@O2 really poor customer service today when trying to open a new account #exasperated
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nicolas anderson
(@nicolasanderso1) reported
@O2 been in the phone now 1hour 8 minutes to sort out a problem still can’t get it sorted. Got to be worst customer service I’ve ever had. #trainyouradvisors. Time to change network provider
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Shahid Mirza
(@Mirza1138) reported
Dear @virginmedia @O2. I have virgin broadband and o2 mobile contract but somehow volt is still not activated. Address should be the same and made sure email address is the same as well. Your help would be appreciated.
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Mrs A
(@princessandtoad) reported
@O2 how do I arrange a return of a product. The website is a nightmare. Been trying 31-12-21. #Help
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Clive Davies #FBPE 💙🔶🇬🇧🇪🇺🇭🇰
(@CliveDaviesUK) reported
So, @o2 and @virginmedia - Holding an account with both of you seemingly entitles you to 'Volt' 'benefits'. However, these elusive 'benefits' are inaccessible. The O2 website refers you to VM and the VM website refers you to O2 in a never ending loop of typical uselessness....
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kop 204 (Lloydy)
(@TheLloyds2021) reported
Best new customer offers on a iphone 12 / 13? Looking to move my wife's number on from Vodafone? @O2 @EE @tescomobile what yous saying?
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Janine
(@missd1311) reported
@O2 been on the phone an hour went through to the right department but he’s passed me through to customer services anyway!! Absolutely shocking !!!
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Kath Lewis
(@k_shoes) reported
@O2 trying to get help with an issue, been cut off twice on the phone and can’t access anything through the app. Can you help?
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Veronica.Celorrio
(@VeronicaCelorr1) reported
@O2 I need help with my order, what is the number that I can call? I wanted to take my current number to O2, but my order shipping email tells me what's my new O2 number. Not what I was expecting. Thanks!
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#ShadeOfLife✨‼️
(@ManLikeCourage) reported
Definitely leaving @O2 at the end of my contract all I’ve done is have rubbish signal where people can’t hear me for months!!!! Gonna go with @EE or @ThreeUK
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jaffamonkey
(@jaffamonkey) reported
No Thanks to the @O2 store in #Harrogate, for lying through their teeth to my aunt, that it was not possible to remove sim from her mobile. Too lazy to help her with phone calls dropping on handset she bought from them. #WTAF. Terrible ageism at work.