O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Astley, Borough of Wigan, England 12/10/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, St Helens, Stockport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomSt Helens Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • cakepls racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • s7e7en SThomas (@s7e7en) reported from Manchester, England

    I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!

  • RJNewman96 RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • zakdunstan zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • Rebeckikia Rebecca Chesworth (@Rebeckikia) reported from Manchester, England

    @O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • tybsz Colin Tyborczyk (@tybsz) reported from Manchester, England

    @O2 I've been experiencing really low download speeds recently, is there a problem with the network?

  • PhilPud Phil Pudney (@PhilPud) reported from Salford, England

    @Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Orionv7 Orion🎈 (@Orionv7) reported

    @o2 Hello! I've gone through the o2recycle process however I received an email asking if I had posted my device yet & my offer will expire in 7 days however I haven't received my pack from you to post it? Help pls, I emailed but no reply :)

  • appccessible Kevin (@appccessible) reported

    @O2 Is it details on how to switch to another network?

  • cat_tequila tequila cat (@cat_tequila) reported

    @O2 @leemcbr37826036 Your bot is useless, your messaging function failed to provide help today, and then 32 min on hold plus 22 min now and counting would indicate that O2 would not, actually, like to help.

  • cat_tequila tequila cat (@cat_tequila) reported

    @O2 I have been trying to rectify my issue below since 8.30 this morning via your messaging 'help' section as well as by phone, it is now 4.15pm and I am no closer to getting a second family SIM for my child.

  • novakg11 Gary Novak (@novakg11) reported

    @O2 my first visit to London since switching from @VodafoneUK. I'm in disbelief that I'm only achieving H in certain parts. I can't think of a time where I wasn't on 4G with Vodafone. Is there something wrong with your service? My home town, Knutsford is atrocious.

  • rhiannon_writes Rhiannon M (@rhiannon_writes) reported

    Hi @O2, I've been trying to cancel my contract for 6 months now with no success. Hours on the phone, DMs not answered. Haven't used the contract since end of March, yet you insist I still owe you. Can somebody please get in touch to sort this out?

  • cat_tequila tequila cat (@cat_tequila) reported

    @leemcbr37826036 @O2 This sounds familiar. I am now passed over to a third person, on hold again. The company is hopelessly under-resourced. I was pointed back towards the website which as I already know cannot provide a family SIM, poor info.

  • deutsch_scot JM (@deutsch_scot) reported

    @O2 Thank you for the checker. However this suggests that the mast in Manchester has been down since at least Saturday. Also, the one near Preston Hospital has been having ongoing issues since 30th August!!! What are you doing to resolve this & give us the service we’re paying for?

  • HJDMISTASSAMIB Emz_1703 (@HJDMISTASSAMIB) reported

    @O2 why are you using DPD for your deliveries? Absolutely useless. I've just emailed a complaint to you guys after years as a customer, any idea how long it usually takes them to respond?

  • privonitz Dorothea Privonitz (@privonitz) reported

    @deutsch_scot @O2 One month of poor service! When does it become breach of contract?