O2 Outage Report in Astley, Borough of Wigan, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Astley, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, Wigan, and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 4 days ago |
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Phone | 11 days ago |
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Phone | 12 days ago |
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Phone | 17 days ago |
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Phone | 20 days ago |
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Phone | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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Chris Thompson (@Chris_Mr_T) reported from Chorley, EnglandHi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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Amy Rowland (@aflanagancarter) reported from Manchester, England@O2 what is with no service in Manchester?! So bad and un safe!
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Ian Gee (@laticsian) reported from Chorley, England@O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!
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Shannon (@ShanRebec94) reported from Sale, England@chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@O2 has less than 20 mins to sort their app out. Come on guys, this is so bad
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Jacqualine Kennedy (@17jkennedy) reported from Bryn, EnglandIt’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Gerwyn (@gerwyn) reported from Manchester, England@Allan2111272 @O2 It was so atrocious that their own network app couldn’t work
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Kelly McKeown (@kellyvmckeown) reported from Urmston, England@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
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Alastair (@alid7997) reported from Manchester, England@O2 why is your signal in Manchester so, so ****?!
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Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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grace (@graceblazys_) reported from Bryn, England@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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Chris (@Chrisg3985) reported from Leigh, EnglandAnyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Matt Henno (@MattyHenno) reported from Warrington, England@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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💙⚽️🐝Ellie Fitz🐝⚽️💙 (@bluemoo17) reported from Middleton, England@l3479s @O2 Where I live our network masts haven't been working for almost a year - no answer for it whatsoever
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know
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Gerwyn (@gerwyn) reported from Manchester, England@biteme_brighton @O2 @leemc87 It’s awful in Manchester
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Kurt Andrew (@kurtyoafc) reported from Middleton, EnglandThere are serious mobile phone signal issues in Middleton and it needs sorting and ******* properly @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kelly barlow (@kellyxxxkelly) reported@O2 you have sent me a normal sim pack with galaxy 4 watch not an esim pack. I have called customer service and they told me there us nothing they can do
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Kevin Quigley (@quigdes) reported@O2 Yes. Your sales person said she could get the discount. O2 called her not the other way around so they knew she was already a customer so telling her she could get the loyalty discount was clearly untrue. Our business contracts are up soon. You have lost a customer.
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janine (@ninsey_t) reported@O2 Why is my local area experiencing frequent 9hr long blackouts of no phone or 4g/WiFi signal? I'm paying for a service you aren't reliably delivering! Its incredibly inconvenient!
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Gareth English (@garethenglish86) reported@O2 @SamsungUK Not a single person in customer service can help set my watch 4 with esim to the same phone number as my phone even after an hour on the phone! Any help please?
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kelly barlow (@kellyxxxkelly) reported@steve5424 @O2 No it doesn't as it wants me to scan a QR code which I don't have, I scanned every QR code that came with the watch and none of them work. I have tweeted o2 see if they can help, just not *** anything back yet. They were abit rubbish on the phone.
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Dave Rogers (@DavidRogers1989) reported@O2 Only an hour for a reply, better service than the call centre, currently been on hold for 1 hour and 42 minutes #joke
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Dave Rogers (@DavidRogers1989) reported@DwrCymru have you been giving tips to @O2 on customer service? Almost as long on hold and a promised call back that I'm still waiting on from both
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kelly barlow (@kellyxxxkelly) reported@O2 really not happy with the customer service I have received from o2
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Adam Toms (@adamstoms) reportedHey @O2 what’s going on in RG24, Mobile data is not working at all
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john mcquaide (@john_mcquaide) reportedo2 online customer service is absymal @O2