O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, St Helens, Stockport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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N Eddy
(@nickfudge123) reported
from
Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
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Chris
(@_chris_a) reported
from
Manchester, England
As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.
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Yannick McCabe-Costa
(@yannickmcosta) reported
from
Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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Fran Clayton
(@franclayton58) reported
from
Cheadle Hulme, England
@O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority
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Charlie
(@oneladyshow) reported
from
Manchester, England
@O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Vivienne Newton
(@VivienneNewt0n) reported
from
Bolton, England
@O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705
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•d e l•
(@adele_1983) reported
from
Manchester, England
@carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@hellofawaytodie @O2 There’s a mast down though
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sarcastic bastard
(@bolgamy) reported
from
Manchester, England
For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Jenna Horridge ☮
(@JennaHorridge_x) reported
from
Manchester, England
Why is the signal for @O2 in @manairport shocking & has been for days! 😠
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Pam Nunn
(@pammie02) reported
from
Manchester, England
@O2 How is the quickest ans easiest way to make a complaint!! 😡
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•d e l•
(@adele_1983) reported
from
Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
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Chiara Oxley
(@Archaonday) reported
from
Wigan, England
The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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Richard Kirkham
(@TrickyLad) reported
from
Manchester, England
just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔
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Kevin Lewis
(@kml1959) reported
from
Stockport, England
You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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Jim Irving
(@thejimirving) reported
from
Manchester, England
Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mick watson
(@mickwatson66) reported
@O2 you really need to sort your customer advisors out.. Hanging up on me because he can't fix my problem.. Shame on you. Had a new contract 2 days can't make or receive calls.. But you take my money. Disgusting!
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Kimberley Higgins
(@Kimberl99383049) reported
@O2 new contact, sim still not working after 24hours, without phone. Where is your customer service o2. Should have stuck with @VodafoneUK
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Being Sol
(@justbeingsol) reported
@O2 @o2 your service is shite!!!! Your agents are shite and as helpful as a dead turkey!!!
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Katie Pinter.
(@KPinter96) reported
Do not shop at @O2 customer service is horrific!
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Steph
(@stephlisah) reported
@O2 Doesn’t seem to be working out for my daughter at the moment! Just switched to O2 and hasn’t been able to use her new phone for 2 days due to ‘technical issues’. Not the ‘fair deal and value’ we expected to be honest 😳
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Nick Cotter
(@nick_cotter) reported
@O2 I am unable to top my payg phone: "Sorry, it’s not been possible to take your payment. Your phone has not been topped up. Please try again or use another card. If the problem continues you’ll need to contact your bank." I have tried two cards which I know are fine.
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David Donnelly
(@doubled1975) reported
@O2 Yes I have requested one but it wont make a difference as my order is apparently stuck at 'create service request' on your system apparently so my new service not active yet on myo2. Been advised it will take 24hrs but im not convinced!
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mick watson
(@mickwatson66) reported
@justbeingsol @O2 Same problem.. Their staff just hung up on me for no reason. Other than wanting it sorting.. Disgusting service.
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Phil
(@cosracer) reported
@O2 @dr_sara_ahern for me this problem happened about 12 30 pm yesterday afternoon
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Zoe Franklin
(@zapnboys) reported
@O2 Thanks O2 shame @tescomobile don’t take customer service seriously 🤬