O2 Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Rochdale, Altrincham, Wilmslow, Middleton, Stockport, Bolton, St Helens and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Rochdale |
Internet | |
| Altrincham |
Total Blackout | |
| Rochdale |
Phone | |
| Altrincham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Jess
(@jessslee_) reported
from
Walkden, England
@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
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Jacqueline
(@JacquiDarling) reported
from
Bolton, England
@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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⚽️ Jon BWFC Hurst ⚽️
(@JonHurst15) reported
from
Bolton, England
@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Jay Unsworth
(@shafterjay) reported
from
Wigan, England
@O2 is there a issue with your app / website can’t get access
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
going back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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Dave Johnson
(@ecgdave) reported
from
Edenfield, England
@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Williams
(@wrexhamisbest) reported
@O2 are you having problems in the ll14 area? I am showing 4G but I can't get on the internet or stream. Been like this for a few days
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Huey P. Newton 🥷🏾
(@TheRealLamz) reported
@O2 the signal in my area has been terrible recently, I only ever have 1 bar nowadays 😡
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Andrea ™ 🏳️🌈
(@I_am_Leighton_) reported
Told my mother to leave @o2 before her last upgrade but she didn't. Now she's regretting it. The woman has lung disease and can't talk on phone properly. Do o2 care you're not well. Nope. Appalling service. She's been with them 10+ years too.
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MA
(@1Kwesi11) reported
@O2 worst customer services and network in the UK. Can’t get through to them and when you do they hang up.
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enter name.
(@AtoThaJToTha) reported
Been with @O2 for years and have never won a damn thing on priority 😔
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Gareth Lewis
(@curlylew06) reported
@virginmedia @O2 Pity cleaning **** up in my street wasn't a priority hey.....come on @richardbranson any chance you can answer #showershit #pisspoor
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Sustainable Kids
(@sustain_kids) reported
@o2 #Priority just direct messaged you, can you help?
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Ian Carnegie 🏃♂️🏃♂️🏃♂️
(@iancarnegieruns) reported
People. Don’t use @O2 Recycle. It’s a con and a rip off. Don’t respond to e-mails either. Absolutely appalling service
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Nick Sutcliffe 🏳️🌈 La!
(@nick_sutcliffe) reported
@O2 As is no mention of the two “customer service” operators who HUNG UP ON ME. Stop quoting from your training manual, and find out where my order is. You have 24 hours to give me a delivery date or I will leave O2 after 17 years and take my money elsewhere.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
@O2 I have Virgin Media broadband only. I do not have their TV service. I received an invitation to download your Priority app, and use my VM credentials to log in. Will I be able to use this app to not only enable me to use O2 Priority to purchase tickets, but also Priority entry?