O2 Outage Report in Astley, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Bolton, Stockport, Newton-le-Willows and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| St Helens |
Internet | |
| Manchester |
Phone | |
| Bolton |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
-
A Sid
(@asid21) reported
from
Salford, England
@O2 why does your network never work. Can't wait to get back to @EE
-
Carol Johnson 🐝
(@cazatmacs) reported
from
Rochdale, England
@O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.
-
Cat Kerslake
(@Kiddy_Cat) reported
from
Rochdale, England
As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK
-
Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
-
John Green
(@J_P_Green) reported
from
Bolton, England
Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!
-
Donna
(@dondon_w) reported
from
Manchester, England
@craigrookleeds @O2 I need my network because this contract ends tomorrow ffs
-
Matt
(@Hoiskiez) reported
from
Salford, England
@MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!
-
Lucy Metcalf
(@lucemets) reported
from
Salford, England
@o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...
-
Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
-
Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.
-
Ismail Mutlib
(@Ismailelnino) reported
from
Stockport, England
@goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g
-
Mrs K E
(@Kimbow21) reported
from
Bolton, England
@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
-
Duncan Lewis 🎮🏆
(@Duncan_Lewis) reported
from
Sale, England
@O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌
-
Caolán Colton
(@Caolan1987) reported
from
Manchester, England
******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....
-
Mrs K E
(@Kimbow21) reported
from
Bolton, England
Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏
-
Rachael Ruby 🦄
(@HeyThereItsMoon) reported
from
Manchester, England
@O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥
-
👿🎃👻Elaine Fitzpatrick👻 🎃😈
(@bluemoo17) reported
from
Manchester, England
@O2 my code will.not copy! Help
-
Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
-
Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
-
Sue McGranaghan
(@suemcgran) reported
from
Manchester, England
@oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Maddy Kumar
(@maddyk13) reported
@O2 can you help transfer o2 rewards balance to my airtime credit. The live chat couldn't assist as I have a payg phone and I cannot call your call centre.
-
Gina
(@ginamallon) reported
@O2 How do I speak to a human at O2? I have just checked my bill and you have charged me £20.33 VAT on a £19.99 bill! Awful #CustomerService #o2
-
Amanda Shachnaey
(@Amanda2uAmanda) reported
@O2 hi I bought a handset from you in August and its acting weird. Keeps crashing, going slow, not responding to touch and sound goes off sometimes though rare. What can I do?
-
mac1975
(@macca8106) reported
@O2 ordered a new Iphone off you in December and it never arrived I eventually got through to you’re customer service to cancel it why is the device still showing on my bill ?
-
Kat
(@Kat_Clangreen) reported
@O2 Your automated phone service is horrendous, it's incredibly difficult to navigate! It sent me 40 texts I didn't need about my bill, all I want to do is speak to an advisor. When I finally got through (1hr 1/2 later) the machine hung up on me
-
Peter Kray
(@PeterKray) reported
Shocking service from @O2 return delivered 5 days ago and still jot confirmed. Charged me for 2 months not even used the phone. Customer for 2 phones for 10yrs will be going elsewhere
-
Scott Goodacre
(@scottgoodacre) reported
@O2 I’ve deleted the message now, but if I get anything like that again I will. Thankfully I’m aware that there wasn’t an issue so checked it out first.
-
Tony | Coach
(@Tony_Hodson) reported
Hi, already an @O2 customer, monthly plan. Looking to upgrade Apple XS to Apple 12 Pro Max 5G. Does new phone come with new SIM? Can I transfer number easily from old sim to new one online, via my 02 account? Thanks.
-
Marc Townell
(@mstownell) reported
@O2 Soon? It’s been like this for days. We have poor internet here and I rely on having a 4G connection. I was under the impression you were a reliable network... clearly not.
-
shahn
(@shaniquesamuels) reported
@O2 you are more than happy to collect my money. However, when there is an issue no one cares. It shouldn't take two hours on the phone to get a manager call back. Then when you finally get the call they call you off a private number, and offer no further assistance