O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, Stockport, Newton-le-Willows, St Helens, Middleton and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Bolton |
Phone | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Newton-le-Willows |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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andrea wignall
(@ajbling62) reported
@O2 Please explain why despite reassurances from your UK based colleagues I cannot use my data in Spain!! Husband on ID network and had no issues 🤬🤬🤬🤬
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Debbie Rogers
(@DebbieRog64) reported
@O2 Thanks for Nothing O2 .. How can my Dad see a PAC code on a broken phone screen? How many times did my Dad tell you the screen was broken?? Your answer .. take the sim out and put it in another phone!! My Dad would IF HE HAD ANOTHER PHONE!!! 😡😡 #Bloodyuseless
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Natalie Mc
(@MyApocalypse_) reported
@O2 this no signal is starting to get beyond a joke! I get maintenance and all, but my phone now barely gets any signal, and internet doesn’t work at all 😤😤😤 don’t like paying money for a service that constantly doesn’t work!
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AMC
(@AMC92988260) reported
@o2 I need to know how to return an incorrect iPhone case - your returns info on your website just sends me round in circles! Help! I just want a return label ….
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kirsti
(@kirsti011218) reported
@O2 @Apple I mean I ordered it on Friday paid for next day delivery and it’s still not here. Been on the phone to customer service for 30mins just to be hung up on. Great way to treat new customers
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Gavin D 💙💛🤍🏆
(@gavsallwhite) reported
O2 Network Update Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers have found an issue ,spares have been ordered and we’re waiting for specialist equipment to carryout the repair @O2 since May😠
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kirsti
(@kirsti011218) reported
@O2 great customer service you have. I’ve rung three times and to wait 30mins just to be cut off as soon as someone answers. Please can someone contact me
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Arnie Von Snekk
(@TheVonSnekk) reported
@O2 ordered new phone Thurs. Guaranteed delivery to store next day. Still no phone Mon afternoon. TERRIBLE customer service on web chat and NO ONE ever answers the phone. I appreciate the world is going to hell in a handbasket but then STOP making promises you can’t keep. Angry.
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Damian Conde
(@WrexhamDamo) reported
@O2 Hi, I'm upgrading my dad's phone, he's had to have a new o2 sim. (He's an existing customer) how do we retain his old number on his new o2 simcard.
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Omaar
(@omaariqbal) reported
@O2 hello, I need to speak to a customer service member on the phone urgently please. I am calling from the UAE and not my O2 number.