O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, St Helens, Stockport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Steven Burns
(@StevenB93941279) reported
from
Ramsbottom, England
Is it just me or is @O2 signal getting worse and worse.
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Marcus 🇬🇧✊🏾
(@elgobsucram) reported
from
Manchester, England
Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Joe Holmes
(@J0eH0lmes) reported
from
Salford, England
@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
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Joe Holmes
(@J0eH0lmes) reported
from
Stockport, England
@joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴
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Kerry Owen
(@KerryOw80160432) reported
from
Westhoughton, England
@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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Zack Hallam 🐝
(@ZackHallam) reported
from
Manchester, England
Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
-
Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Doctor Bass
(@Dr_Bass) reported
from
Manchester, England
@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Wilby
(@Neil_Wilby) reported
@daviddunninguk @O2 In rural Huddersfield, O2 can barely muster a signal of any description. Edge or 3G would feel like cutting edge technology.
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chris fear
(@bluegaschris) reported
@O2 How about sorting out your existing customer problems
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Paul
(@CAPaulc089) reported
@O2 why are you ******* crooks saying my brother is in arrears for a switch you acknowledged you had back? He returned it + phoned more than once + you supposedly couldn’t find it on system yet it’s on his showing arrears. I’m gonna bad mouth you crooks as much as I can. Sort it
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Nick Hodder 🇬🇧🏴🔶🧩⚛️ (he/him/his)
(@NGHodder) reported
@O2 Just had to pay TEN TIMES my usual data rate to add a bolt on. Phoned customer services. They said that policies have changed due to abuse of goodwill. I have been a customer for years, and now ripped off. Also, with you not supporting Pixel Watch, I am leaving. It's a shame.
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ThePlantButcher
(@LouJadeSimmons) reported
@plandotcom absolutely disgusting that your sales people pose as @O2 and create FRAUDULENT contracts a d then make it impossible to contact customer services. #fraud
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Sophia Ioanna
(@sophiaioannab) reported
4 months without a phone and for the 8th time I’ve just been told when the problem is fixed @O2 will compensate me, I don’t want compensation I want a working phone.
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Kat
(@Kat19981995) reported
. @O2 Still no update on my complaint was told 48hrs maximum Monday for a management call back still nothing. Complaint team haven’t called. Oh and you asked me to DM you but also done nothing with that either. Does anyone actually work for o2?
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Mike McGovern
(@MrMikeyMoo23) reported
If @O2 had spent as much effort on sorting my problem with there network as they have advertising to me since I decided to leave I might not be leaving, instead they just lied to me
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Ash Earnshaw
(@ashearnshaw) reported
@O2 I was due to get a call back about an issue on Monday evening but the call never came. Can you arrange for a call back for me this evening please?
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Jay Carly
(@Jay_Carly) reported
@O2 we’re struggling for any signal in ME8 6HW area. Unable to receive/sent messages and make any calls. Your network status checker says everything is fine!