O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, Manchester, Salford, Bolton, Stockport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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patricia hookway
(@pathookway) reported
from
Walkden, England
@O2 please can you help not happy at all
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Pam Nunn
(@pammie02) reported
from
Manchester, England
@O2 How is the quickest ans easiest way to make a complaint!! 😡
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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Fran Clayton
(@franclayton58) reported
from
Cheadle Hulme, England
@O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority
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Jordan Tui Lolahea
(@jordanbuckley92) reported
from
Manchester, England
Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Yannick McCabe-Costa
(@yannickmcosta) reported
from
Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Middleton, England
Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@hellofawaytodie @O2 There’s a mast down though
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Thegourmetgays™
(@thegourmetgays) reported
from
Urmston, England
@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue
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Charlie
(@oneladyshow) reported
from
Manchester, England
@O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem
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Chiara Oxley
(@Archaonday) reported
from
Wigan, England
The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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Jim Irving
(@thejimirving) reported
from
Manchester, England
Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.
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Michelle❤#TeamChester❤#TeamLinkinPark
(@michelle2570) reported
from
Walkden, England
@chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠
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leah rose x
(@leahbossons) reported
from
Manchester, England
@O2 are absolutely useless. Rude staff and not a one of them have a clue what they’re doing.
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Phoenix-Wright
(@MissIcefire) reported
absolutely disgusted with @O2's service. Told in store by their gurus that bills were up to date on 18th, only to have phone disconnected on 20th WHILST ALONE ABROAD! Then told by online team there is nothing they can do unless i call them... With no access to another phone.
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Eugene Hutton -Mills
(@eugene_hutton) reported
@virginmedia @O2 Internet down the whole of yesterday,yet you lot pretend everything is ok
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Sarah Halliday
(@therealSJH) reported
@O2 are **** and don't answer customer calls
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Nek Worraf
(@NWorraf) reported
@O2 new customer, paid deposit, passed credit check, received legal docs via email. Then an error on your website. Spoke to customer service, advised to try again. Paid deposit, due to 2nd credit check and system seeing legal docs from previous attempt, declined. What’s going on?
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ᡕᠵ᠊ᡃ່࡚ࠢ࠘ ⸝່ࠡࠣ᠊߯᠆ࠣ࠘ᡁࠣ࠘᠊᠊ࠢ࠘𐡏~Draii
(@UkNmDraii) reported
Tf is up with @O2 network?????
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lisa miles
(@ianlewislisa) reported
@Apple @AppStore @O2 I’m totally unsure what to do. My phone won’t accept my Apple ID password I’ve tried every password it could be. I’ve followed all help online but yet still nothing. I need it sorted as I need to download the nhs app due to traveling abroad on Friday. Help
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Roksi Yafet
(@roksiyafet) reported
@O2 why do you have physical stores again? I had 3 different issues I needed to resolve, none of which the store ‘could help with’. It’s a shame that you are paying rent and wages to people for them to say ‘call customer service’
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
@O2 ello... I just tried registering a new PAYG SIM I'd bought in store with a £10 Big Bundle, but being told there's no credit. When I phoned 4444, apparently systems are down. How long does it take new credit to register, or are the systems just farged generally right now?
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Suangsuda (Jane)
(@jane_saothong) reported
@O2 help, I need to change my payment details and the O2 page won’t let me update new payment details!
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RN Sarah
(@punc16_sarah) reported
@O2 trying to join your network with a new contract, buying online doesn't want to work, ring through only to be passed around and cut off 3 times!! You may have good deals but not sure i want them if its this much hassle!!