O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Middleton, Stockport, Bolton, St Helens and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Stockport |
Total Blackout | |
| Bolton |
Phone | |
| St Helens |
Internet | |
| Manchester |
Total Blackout | |
| Salford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Rebecca Chesworth
(@Rebeckikia) reported
from
Manchester, England
@O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?
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D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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RJ
(@RJNewman96) reported
from
Manchester, England
@O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
-
Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 is the 4G signal across the country still being limited due to covid?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nath
(@NathFerguson) reported
@O2 how do I go about putting in a complaint about your crap network fed up on constantly not being able to use my phone as your network is poor
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DF 🇳🇬
(@dejivjf) reported
@O2 I’m trying to get the iPhone 13 for £35 and apply the Unidays code , however it’s not working and your customer service has been disappointing - please can you help
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Delme Parfitt
(@delmeparfitt) reported
The @O2 customer service is appalling. Not been able to receive calls. Still awaiting a resolution after 2 weeks - and it's me chasing them. If you're out of contract soon, do yourself a favour and avoid this network like the plague.
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Kirsty Blackett
(@kaeblackett) reported
@sarah_robbo @O2 It’s everywhere. It’s bad change networks.
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🏴 Jim
(@JayAlexTee) reported
@O2 Oh sorry, I was a tad brief there, it’s a new SIM card, PAC transfer was earlier today, problems since the transfer
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simon davies
(@daviespoppy) reported
@O2 can someone read the dm I sent and sort it out as your customer representatives hang up mid call,your bot won’t let me through and your web chat service is never available
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sarah
(@sarah42433972) reported
@O2 can someone help me please?
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GrumpyAtLife
(@GrumpyAtLife) reported
@O2 @heartsfan1874 Exactly the same issue I'm having! No help what so ever from 02 after 3 days of trying. Virgin sorted their end out in 10mins via What's App Chat Bot!
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Rob McGee ⭐⭐
(@robcfcmcgee) reported
@O2 Problem with my phone. Went 2 an o2 shop only 2 b told I have 2 put my name down & they will call me when its my turn. 90 mins later, I was still 3rd in that queue. They told me 2 call customer services instead. Nearly 20 mins on hold so far. my o2 app rarely connects either!
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Mike canham
(@canham_mike) reported
@O2 is there a network problem in HR4 today? Cannot get any service? Switched contracts yesterday, is that causing an issue?