O2 Outage Report in Astley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Stockport, Wigan, Manchester, Warrington, Rochdale, Altrincham, Wilmslow, Middleton and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Wigan |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Wigan |
Phone | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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PIE: Pursuing Individual Excellence
(@pieuksocial) reported
from
Stockport, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Linds
(@lindsdaniels) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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TJ
(@teejwxm) reported
@ianmck24 @Moonheid1 @O2 No, because I’m female with a respectable job that requires a phone signal. Keep your nose out!
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Moonheid
(@Moonheid1) reported
@teejwxm @O2 Is it really an emergency if you'd call a family member and not emergency services? Imagine you didn't have a power cut and just used WiFi calling, be a glass half full type person like @ianmck24.
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Victoria Brown
(@1978vickib) reported
@O2 Yes. I struggle with my signal most of the time.
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Robert Gordon
(@RabG777) reported
@O2 Trying to cancel anything with o2/virgin media is just beyond a joke. Can’t cancel online. Can’t cancel in the shop. Have to fone them. Can hardly hear anything for the noise in the background. Ridiculous
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𝔸𝕁 𝕆𝕟 𝕋𝕙𝕖 ℝ𝕠𝕒𝕕 🏍💨🤙🏻😎
(@AJ_OnTheRoad) reported
.@O2 I just had a long call from an 01234 number, Apparently O2 have upgraded our network in our area & I am getting a new 5G sim card on Monday? Can you confirm this is genuine & not a scam? Flagged up on my phone as a possible spam call? 🤔
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Ian
(@ianmck24) reported
@Moonheid1 @teejwxm @O2 I saw this documentary once about a guy with no phone who got into distress, so he sent his dog to get help. Lassie I think the mutt was called. Feels like this guy should be training his chihuahua up rather than moaning on twitter.
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PAUL EMBLEM
(@PAULWEMBLEY) reported
@O2 can you please tell me why you’re working on my local signal mast giving me absolutely NO access to the telephone at all- WITHOUT mentioning it to me? I’ve been waiting for an important call and I find out no one can ring me!
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Barry Stevens
(@BarryStevens75) reported
@O2 is there a issue with your chat messaging service on your app. Been waiting to be transferred to an agent(payment management team) for over 3 hours . Tried phoning but the automated system doesn’t give me the option to speak to a agent
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BarraMacGiollaAoláin
(@barra_mac) reported
Hi @O2 can you help me with data?
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GrumpyNige MBE 💙
(@GrumpyNige) reported
@O2 How can you report a network issue on your status page when the area doesn't have a postcode and you can't geo locate because you don't have a data service?