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O2

O2 Outage Report in Astley, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Astley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Astley, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Wigan, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 4 days ago
Manchester Phone 11 days ago
Manchester Phone 12 days ago
Manchester Phone 17 days ago
Bolton Phone 20 days ago
Manchester Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • damienandem
    Damien & Emma (@damienandem) reported from Bury, England

    @O2 Several times and more, I will leave it to tonight, at which point I’ll require you to fix this. Contract costs a fortune I expect to be able to use what I am paying for. Thanks

  • planesmad2016
    Aviation News ✈️ (@planesmad2016) reported from Bury, England

    @O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2

  • MessengerNic
    Nic Messenger (@MessengerNic) reported from Golborne, England

    @O2 I keep getting calls from different numbers in South Sudan. I contacted your call centre and no help was given. I accidentally answered one of the calls and it’s charged me £15 on my bill!! Not even my fault! 😤 and you can’t even refund me!! Disappointed 😔

  • richardpeabody
    Richard Peabody (@richardpeabody) reported from Cheadle Hulme, England

    Most mobile providers now offer 'Internet calling' which means mobile signals via Internet. If you don't have a mobile signal your broadband will carry texts and calls. Therefore if you can shop online, you can recieve a text! @BBCNaga @Moneybox @O2 @VodafoneUK @EE

  • thegourmetgays
    Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!

  • rhinowinny
    Dave Winstanley (@rhinowinny) reported from Manchester, England

    @O2 I have been a customer for 4 years and every time I call I get 'we are unusually busy and you may be waiting 15mins'. I would suggest your resource planner needs sacking. Pusz poor customer service yet again.

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!

  • leahbossons
    leah rose x (@leahbossons) reported from Manchester, England

    @O2 are absolutely useless. Rude staff and not a one of them have a clue what they’re doing.

  • jordanbuckley92
    Jordan Tui Lolahea (@jordanbuckley92) reported from Manchester, England

    Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Middleton, England

    Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!

  • pathookway
    patricia hookway (@pathookway) reported from Walkden, England

    @O2 please can you help not happy at all

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @MikAlexH We’ve got **** all from @O2 here, I’m off tomorrow, leaving them. See ya you bunch of useless lying *****!

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @hellofawaytodie @O2 There’s a mast down though

  • damienandem
    Damien & Emma (@damienandem) reported from Bury, England

    @O2 Hello o2 I’ve had great service from the network with a lot of different issues. But to be honest I’ll never understand why it takes hours and hours for a sim to activate....

  • AdamMoran
    Adam Moran (@AdamMoran) reported from Sale, England

    @dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.

  • michelle2570
    Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England

    @chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _cjfp
    Chris Putt (@_cjfp) reported

    @O2 I really REALLY can't believe how poor your signal and dataspeed is in Winchester, it's been awful for a few years now and you really need to sort it

  • JackParkerNo1
    Jack Parker (@JackParkerNo1) reported

    @O2 @GoodThingsFdn @virginmedia I SAY AGAIN..SORT YOUR EFFIN 4G SIGNAL ISSUES OUT OR DISCOUNT MY TARIF OR BILL.....I AM NOT GETTING THE 4G I AM PAYING FOR!!!!!😡😡😡😡😡😡😡

  • Chris_Mr_T
    Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

  • popo_moyo
    Pauline Popo Moyo (@popo_moyo) reported

    @O2 im Extremely Angry at 02 .They called me stating that I’ve been their customer for Long will send out a gift etc turns out 1. They lied ,They ran a hard search on my credit score without my permission,Sent me an apple watch i never order and added a credit to my account

  • nevylou
    Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • sandrinegonnet
    Sandrine Gonnet (@sandrinegonnet) reported

    @O2 i found the deal I want but can't get it because my address doesn't display correctly and can't edit to manually correct it. Poor website!

  • rachael86
    rachael jones (@rachael86) reported

    @O2 has got the be the worst network in the country. Paying £60 plus a month to only get signal when I’m on wifi 😒

  • bluegaschris
    chris fear (@bluegaschris) reported

    @O2 Can’t see anything with my signal

  • JackParkerNo1
    Jack Parker (@JackParkerNo1) reported

    @O2 @GoodThingsFdn @virginmedia AM I GONNA HAVE TO CANCEL MY CONRACT OR WHAT??? AND I WONT BE PAYING ANY EARLY CANCELLATION FEE....I REFUSE POINT BLANK TO PAY FOR SOMETHING I AM NOT RECEIVING!!!!!!!!

  • ldkemp335
    liam kemp (@ldkemp335) reported

    @O2 truly appalling service. 2 attempts at placing an order, so far. 3 hours speaking to customer sales only to find out that the backoffice staff are completely incapable of sending basic emails. I guess O2 doesn't want new customers, oh well seems like I'm staying with @EE