O2 Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, St Helens, Stockport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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PIE: Pursuing Individual Excellence
(@pieuksocial) reported
from
Stockport, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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Linds
(@lindsdaniels) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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⚽️ Jon BWFC Hurst ⚽️
(@JonHurst15) reported
from
Bolton, England
@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Daniel Couser
(@couser85) reported
from
Bury, England
@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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☆ Apollo ★
(@ApolloBelladona) reported
@giffgaff Tbh GG are not really in a position to solve it, @O2 are, since you ride off them. More than 2 yrs ago I reported That there was absolutely no GG data to be got in Peckham or Nunhead in S. London, even with a full phone signal. Haven't been able to open a Web page for years.
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alison day
(@alisonday1994) reported
@O2 disgraceful customer service been trying to get through to the call centre for an hour and a half and actually got through to somebody twice out of the 7 times I have been cut out and even they and cut me off! I want a manager to call me ASAP!
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LeaLoo
(@LeaLooDallas) reported
@O2 Hi, 4G rarely works in Central - always connects to 3G. I’ve been working from home since Feb last year & my phone constantly cuts out/goes to work calling as the network is so bad. I’ve called about this issue multiple times. No compensation, only that ‘it’s being worked on’
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Peter Vousden
(@PeterJVousden) reported
Nice to go into O2 shop in Shrewsbury and have Emile fix the problem with my phone @O2 You cannot beat face to face customer service
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LeaLoo
(@LeaLooDallas) reported
Genuinely considering changing my phone network after two decades of T-Mobile/@O2 Network has been absolutely shocking for months. Any recommendations?
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Alli ✨🪦💀🎃
(@maisonblanc_) reported
Anyone else had full-on issues with @O2 coverage today? Or do the fates just want me to get a new phone? #Shiny
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Ian Phillips
(@Ian_G_Phillips) reported
@O2 4G in Newquay is terrible. Any idea why it’s bad please?
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LeaLoo
(@LeaLooDallas) reported
@O2 I’ve get texts frequently saying there’s an issue in the area but it’s been MONTHS now and I’m paying for a network that doesn’t work properly!
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Colin
(@Colesy1977) reported
@O2 Hi I call after being with O2 for 20+ years and explain sim only phone contract for your operator to want to sell me IPhone 12 unlimited data 👎🏻 wasn’t interested in what I actually want or need - cracking service NOT 👏🏻#complaint
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Susan Clary
(@SusanClary4) reported
@O2 The network has now been down since Monday...2 days with no phone means I have missed calls from my doctor and hospital...why is this taking so long to fix?