O2 outages and service status in Astley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Astley, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Astley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent O2 outage reports came from the following cities: Manchester, and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
9 days ago | |
|
Manchester
|
Phone | 9 days ago |
|
Manchester
|
Phone | 2 months ago |
|
St Helens
|
Phone | 2 months ago |
|
Manchester
|
Total Blackout | 2 months ago |
|
Manchester
|
2 months ago |
Community Discussion
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O2 Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Mags (@MagsLanders1) reported from St Helens, England@O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Clare (@clare_jeffs) reported from Stockport, EnglandThey told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.
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Shannon (@ShanRebec94) reported from Sale, England@chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor
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Liz Tuite (@tuite_liz) reported from Atherton, England@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, EnglandI really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Kelly McKeown (@kellyvmckeown) reported from Manchester, England@O2 Worst telecoms company you could ever have the misfortune to deal with
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Dave Dewy (@Dave_Dewy) reported from Tyldesley, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Tony R (@TourdeMancBloke) reported from Manchester, England@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Chris Rogan (@chrisrogan) reported from Manchester, EnglandPee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
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⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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grace (@graceblazys_) reported from Bryn, England@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Kelly McKeown (@kellyvmckeown) reported from Manchester, EnglandAvoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel
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Mathew Edwards (@mathew69) reported from Manchester, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Joe Holmes (@J0eH0lmes) reported from Stockport, England@joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah H (@SarahWM45) reportedWell apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis
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COMIC STRIP GAMER (@FangtasiaT) reported@o2 A company i had a phone #contract with for 16 yrs. Then when it was time to change my contract #loyalty meant nothing. I was offered a worse phone for the same tarrif. I explained I was long term customer doesnt that matter. The guy shrugged his shoulders. I went to a rival
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Sarah H (@SarahWM45) reportedThrough a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis
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Craig Sullivan (@sulzer1974) reported@nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield
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Craig (@CraiginKent) reported@O2 does anyone want a free @iphone 17 Pro because I have tried to return this new handset to O2 four times and they completely screw up the collection of handset. I’ve also tried calling 02 to discuss four times and their customer services are inept. I’m giving it away now.
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Chris (@Uncle_C_J) reported@xxxxminniex @O2 This happened to my elderly mum, too! A few months in a row. I kicked off with O2. They did help out and refund a good chunk of it. Then I put a spend cap of £0 on. It stops all the premium rate things like this happening.
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alaw mot (@SimonTa44447286) reportedWhats point of having an app if it doesnt work @O2
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Daniel Holder 👋🏺 (@Dholderd) reported@O2 my signal lately and Internet on my phone seems to be really poor and slow the last few weeks!!
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ᴮᴱনীলু⁷ 💜ᵇᵗˢ ∞ 🔍⍤⃝🔎⊙⊝⊜ (@IwasKayammu1st) reportedWhat's the point in paying for a mobile phone service if my data doesn't work properly? @O2
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Tisnov (@Eva250178) reported@O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?