O2 Outage Report in Ashover, Derbyshire, England

Problems in the last 24 hours in Ashover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashover, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	10 days ago
Matlock	Phone	21 days ago
Chesterfield	Phone	24 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Chesterfield	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

• 
  Ash (@Ash_InQontrol) reported 46 seconds ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 1 minute ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Gish Abeyratne (@GoGishiGoGo) reported 7 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Pete Roughton (@peteroughton) reported 9 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Codeine Coxy (@Coxyuk81) reported 12 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Karen Davies (@nuttyslack3) reported 15 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  vicky childs (@victoriachilds) reported 16 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Jonny 🌍 (@JonoVallans) reported 20 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 20 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Catherine Mellor (@CatherineMell0r) reported 22 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Stephen Ludlam (@SLCC1) reported 23 minutes ago from Killamarsh, England

  Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

• 
  Veggie Vince Ⓥ (@vincentazz) reported 30 minutes ago from Derbyshire, England

  @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 33 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 33 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Leanne Robinson (@leanneellis) reported 36 minutes ago from Barlborough, England

  @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

• 
  Codeine Coxy (@Coxyuk81) reported 36 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Pete Roughton (@peteroughton) reported 38 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  Chuck Frakes (@frakcha) reported 48 minutes ago from Bolsover, England

  Trying to port my number online but keep getting rejection emails - bit of help @O2

• 
  Paul Carnall (@paul_carnall) reported 59 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Pete Roughton (@peteroughton) reported 60 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gentle Touch Laser Clinic (@Gentletouchuk_) reported 9 minutes ago

  @O2 @giffgaff what is going on with the signal in the North Manchester area. Absolutely terrible these last 3 weeks. No service at all at times. Sort it please

• 
  neilio (@neilio_uk) reported 11 minutes ago

  @O2 Still the same problem at London Charing Cross platforms

• 
  Amanda (@amandalouise_) reported 11 minutes ago

  @coops_92 @O2 I am with EE, I only have an O2 number for O2 priority, I was considering switching to O2 but definitely won't be now, EE customer service is so much better

• 
  Gingerminime81 (@EllenFlower7) reported 12 minutes ago

  @O2 please can someone from customer service get in contact with me. I have been without full service since before the 26th Oct where you guys have said there is a problem in my area and there is still a problem in my area! I would like to know why I’m being charged full price

• 
  Emily ✨ (@emily_headon) reported 13 minutes ago

  @O2 idk man i'm just annoyed i spent an hour in the shop on the phone and got zero help and now whatever i've paid for isn't what i wanted but they told me they're closing now and can't help. likeeeee anyway thanks o2 but never again

• 
  Dhruv Patel (@dvpxray) reported 17 minutes ago

  @O2 hi - any issue in sw14? My wife &I had a iPhone notification - “4G calling disabled” and now we are only at 3G when normally 4G. A pain givenbroadband is down (@SkyHelpTeam and @OpenreachHelp would be great if you could talk to each other!) thanks to a severed phone cable.

• 
  Emily ✨ (@emily_headon) reported 18 minutes ago

  @O2 like how is it on me as the customer to reiterate to your call staff the deal i was just sold by a person in your store. while said person is 1 metre away doing nothing. i just- UGH grumpy grumpy and now will run out of data while overseas bc i've paid 20 quid for god knows what

• 
  Danni (@dxggamess) reported 21 minutes ago

  @O2 10 mins ago I placed an order for an ipad but I want to cancel for a newer model. I can’t find the order anywhere to cancel it and I can’t get through to live chat :((

• 
  L A U R E N (@LaurennCremin) reported 24 minutes ago

  @O2 But is there any update on when the mast will be fixed at all? It’s been down for so long

• 
  Ant (@Mawdsoutdoors) reported 30 minutes ago

  You’re network coverage is shite huns @O2