O2

O2 Outage Report in Ashover, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashover, Derbyshire, England 01/02/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashover, Derbyshire, England

The most recent O2 outage reports came from the following cities: Chesterfield, Mansfield and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomMansfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • REACHHomes1 @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • 4KBacon Simon Mellor (@4KBacon) reported from Sheffield, England

    Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.

  • mummyknight5 Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • victoriachilds vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • paul_carnall Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • bamfurlong Andrew Jones (@bamfurlong) reported from Sheffield, England

    @O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • KerryGanly Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • CatherineMell0r Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • BSJ2008 Ben Johnston (@BSJ2008) reported from Sheffield, England

    @O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • JustCraigyp Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk

  • Ash_InQontrol Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England

    @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fozzie1960 Chris Foster (@fozzie1960) reported

    @O2 So what is required for someone at O2 to step up to the plate and take ownership of a problem.

  • JMitchell1284 James Mitchell (@JMitchell1284) reported

    @O2 The port was initiated by O2 Live Chat staff who said it would be done on 29th Dec. No text or email to confirm but my old SIM disconnected as expected. I've rebooted the device many times. More than two days now with no service at all which is very inconvenient. Can you help?

  • itssamlou_ 🦋 Sam 🦋 (@itssamlou_) reported

    @O2 hi there my phone has had no service since yesterday afternoon, I’ve check the status checker and the mast in my area is down and will be updated 6th jan do you know how long it may take to fix? And do I get money of my bill for lack of service? Thank you

  • znk00093 .... (@znk00093) reported

    This image is taken from the @O2 community forum page on their site. We can't ask whatsapp about the issue as they keep referring us to you @O2. Unable to get any feedback on my case same for other customers. Customer service @O2 are rude. Why are we treated like this?

  • shergoh91 shergoh (@shergoh91) reported

    @O2 how can a simple SIM swap leave someone without a phone for up to a week?!? Really poor from O2

  • erin_perin Erin Kennedy (@erin_perin) reported

    @O2 @JMitchell1284 I’ve had the same problem since the 29th and customer service couldn’t be less helpful - apparently they have no idea when I will get signal again and people have promised to phone my boyfriend with an update then haven’t followed through. It’s not acceptable at all!

  • nortxx9 Karen (@nortxx9) reported

    @O2 hi, please could you help? I’ve been trying to call for 35 mins and no one is answering ?

  • dkinnear David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • Katie59044118 Katie (@Katie59044118) reported

    @O2 truly awful service I have been trying to get my number ported over since wed. I need this for accessing my banking and for my job. Anytime I message you, I don’t hear back and just get the same answer.. wait 24 hours on the phone.

  • VictorKauseni Victor Kauseni (@VictorKauseni) reported

    @O2 Your agent BMD is busy selling unsuspecting customers expensive deals promising customers refunds through cash back. O2 takes money via direct debit but BMD has not paid the cash back to customers. We have contacted O2 for help and you done nothing where are your morals?