O2 Outage Report in Ashover, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashover, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock, Chesterfield, Sheffield and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Chesterfield |
Phone | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Belper |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ashover, England
Latest outage, problems and issue reports in Ashover and nearby locations:
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Louise
(@GemRozza) reported
@O2 No issue of that with me as can't receive calls thanks to the dismal signal I have since I joined @O2 from @EE how do I make a complaint and end my contract?
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Burnside
(@Burnside_5) reported
@jadefinnie @O2 Don’t worry you will be dragged down with the rest of us when they increase your tariff by RPI+3.9% next year…current RPI is 11.1% so that’ll be a whopping 15% rise
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Michelle Langelaan
(@LangelaanM) reported
@O2 Still waiting for you to help me out
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Ruth Agius
(@agius_ruth) reported
@O2 in the middle of explaining I didn’t have time to discuss upgrades and asked for information to be emailed instead and the person who rang me, hung up! What amazing customer service! Could someone contact me about this please?
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Norma Shippin
(@NormaShippin) reported
@O2 Ok - so have now spoken to a customer services adviser who tells me he has raised an IT ticket but can’t tell me what the problem is or how long to solve. Astonished and frustrated !
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ElD1abl0
(@ElD1abl02) reported
@O2 when Vodafone has 5g coverage here, why is the O2 signal so awful at Gatwick???
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Auntie Bry
(@ynoyrbates) reported
@O2 I want to pay off my device plan and move provider because of poor network coverage, is this possible to do on the My O2 app?
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..!!!
(@vania_keely) reported
@O2 please check my message. I need to use my new monthly sim but want to keep my old number and your form doesn't work. Ive asked if someone can pls do this for me ASAP but no reply. I have sent you a dm. Can I even use my new sim now or do I need to wait till the numbers change
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Bee™
(@king__of__sleep) reported
@O2 Went to the Killers Concert at Doncaster and all those people who were on EE, Three and Vodafone were happily texting and tweeting away, but for those of us on o2 we couldn’t even make a call. How can it be every other network worked but yours didn’t? It’s a joke…