O2 Outage Report in Ashover, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ashover, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Mansfield, Alfreton and Ashbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout | |
| Sheffield |
Internet | |
| Alfreton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ashover, England
Latest outage, problems and issue reports in Ashover and nearby locations:
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Roberts
(@sophrobertsx) reported
How can @O2 justify rising their customers monthly costs a further 17%? I've been a customer for years and will be absolutely leaving ASAP! Shame really
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Alex Robinson
(@Alex_R88) reported
@O2 your network coverage is now beyond parody. Any chance you can pull your fingers out and actually sort it or am I going to carry on paying for a service I don’t actually get?
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Amanda Marshall
(@hammers10) reported
@O2 I'm in Kenya which you don't have an agreement with and are charging astronomical prices but I cannot get through to anyone for help!!! Is there anyone answering the phone? It's shoddy service. My son is trying and on hold. I hope he is NOT charged for that..
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Seán Seosamh 🇪🇺
(@SeanLXIV) reported
Oh joy, notification from @O2 that my mobile bill will increase by 18.3% from April! Wish my signal strength would increase by as much #RipOffBritain #CostOfLivingCrisis
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Neil Jeffery
(@SirBlimelyWindy) reported
Hey @O2 if you want to contact me with a personal offer, ring me from your customer service number or email me- a Blackburn number I have never seen before makes me wary
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Chris
(@CHLEGR) reported
@O2 Why would you send the text if I'm not an O2 customer though?
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Deirdre-Alexandra 💮
(@deirdre5000) reported
@O2 Hello, unfortunately it’s not giving me a solution to my problem other than advising me to use o2 wifi which isn’t available
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Chris Wilmshurst
(@ChrisWilmshurst) reported
@MichaelsTecTalk @O2 Yeah, but it’s definitely time to switch. I’ve been with them for probably 10+ years now and the service has progressively got worse and worse. I can’t even hold a phone call without it cutting out in or around my house. (And I live in a built up area)
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Marysia Trembecka
(@MarysiaT) reported
.@O2 1/2 8 days after pac code switch to you, still no sms/no calls & I am spending 2+ hrs a day with useless #02 customer service. Apparently the escalation from last Wednesday was not processed so they did yesterday so 5 more working days on real help #badservice
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Jodie
(@jodielouiseart) reported
@Robdw1983 @O2 Mine’s exactly the same, they check the network and tell me that it’s working when it’s clearly not 🥴