O2 Outage Report in Ashover, Derbyshire, England

Problems in the last 24 hours in Ashover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashover, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	13 days ago
Matlock	Phone	24 days ago
Chesterfield	Phone	27 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Chesterfield	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

• 
  Stephen Ludlam (@SLCC1) reported 2 minutes ago from Killamarsh, England

  Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

• 
  vicky childs (@victoriachilds) reported 2 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Karen Davies (@nuttyslack3) reported 11 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Pete Roughton (@peteroughton) reported 14 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 15 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Gish Abeyratne (@GoGishiGoGo) reported 15 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Leanne Robinson (@leanneellis) reported 19 minutes ago from Barlborough, England

  @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 27 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 27 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Paul Carnall (@paul_carnall) reported 29 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Ash (@Ash_InQontrol) reported 30 minutes ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  Pete Roughton (@peteroughton) reported 36 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  Jonny 🌍 (@JonoVallans) reported 36 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Catherine Mellor (@CatherineMell0r) reported 38 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Codeine Coxy (@Coxyuk81) reported 44 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Chuck Frakes (@frakcha) reported 44 minutes ago from Bolsover, England

  Trying to port my number online but keep getting rejection emails - bit of help @O2

• 
  Codeine Coxy (@Coxyuk81) reported 55 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Gish Abeyratne (@GoGishiGoGo) reported 56 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Pete Roughton (@peteroughton) reported 58 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Gareth English (@garethenglish86) reported 59 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TACMAC (@TACMAC2) reported 2 minutes ago

  @o2 Having been a business customer for 10 years + I am appalled at the standard of your telephone staff. I am trying to set up a personal contract and have had nothing but problems. Please contact me asap

• 
  CyclingMikey tired of road crime. 🇪🇺🇳🇱🇿🇼 (@MikeyCycling) reported 2 minutes ago

  @AusterfieldM @WilliamNB @O2 Just find whichever network has best signal and data rates at your locations, and then go with that network. Never expect service from any of them, they are all crap. There are maps of mobile coverage, but I suggest testing with friends' phones or just buy some PnG SIMs.

• 
  ell debarge (@ell_ydg) reported 3 minutes ago

  i’m literally losing my ****. @O2 are doing work in my area apparently, until FEBRUARY so i can’t send or receive texts, nor can i make or receive calls. so that’s great. what am i paying for?! 😤😤😤

• 
  Sam Best (@SAMjBEST) reported 5 minutes ago

  . @O2 is THE WORST! I had to repeat myself 3 times to the 1st guy, I could hear him casually talking to someone else whilst I was explaining the issue. 2nd guy put me on hold while he "checked something" he never returned, I got bored after 30mins

• 
  🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦 (@WilliamNB) reported 9 minutes ago

  @KarlOnSea @giffgaff Oh no! @O2 (or anything running off O2) is firmly out of the question. Ultimately it's their crap service that's the problem

• 
  Jordan Kenny (@jordankenny6) reported 10 minutes ago

  @O2 making their 4G **** in the last 6 months. Funny my connection wasn’t this **** before you rolled out 5G

• 
  Ant King 🇮🇹 (@AKing_1) reported 12 minutes ago

  Trying to sort myself a new contract with @O2 and the service is terrible, can’t get hold of anyone and phone line hangs up on me after I answer a few questions..

• 
  Branddon Bourne (@BranddonBourne) reported 14 minutes ago

  @DeborahBiggs6 @O2 The issue of the accounts getting disabled or hacked is very frustrating and annoying especially when no respond and help from the support team whatsoever I couldn’t wait no longer so I reach Programmer_jock on Instagram and they got me back my hacked account.

• 
  Brett Matthews (@firebrand73) reported 15 minutes ago

  @O2 Why is it soooo hard to cancel my phone contract using your website? You're actually forcing me to call or visit a store. Moving abroad and just want to cancel my contract. Why so hard????

• 
  🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦 (@WilliamNB) reported 19 minutes ago

  @lastnotlost @giffgaff Giff Gaff runs on @O2, so the underlying issue is O2's crap service. I'll need to jump to either EE or Vodafone. I don't like either, but am forced to do this