O2 Outage Report in Ashover, Derbyshire, England

Problems in the last 24 hours in Ashover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashover, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	14 days ago
Matlock	Phone	25 days ago
Chesterfield	Phone	28 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Chesterfield	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

• 
  Gareth English (@garethenglish86) reported 5 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  vicky childs (@victoriachilds) reported 14 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Pete Roughton (@peteroughton) reported 17 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Leanne Robinson (@leanneellis) reported 17 minutes ago from Barlborough, England

  @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 23 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 25 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Codeine Coxy (@Coxyuk81) reported 37 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Paul Carnall (@paul_carnall) reported 40 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 47 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Pete Roughton (@peteroughton) reported 48 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  benjamin. (@bennyjcomer) reported 50 minutes ago from Mansfield Woodhouse, England

  @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

• 
  Stephen Ludlam (@SLCC1) reported 52 minutes ago from Killamarsh, England

  Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

• 
  Chuck Frakes (@frakcha) reported 52 minutes ago from Bolsover, England

  Trying to port my number online but keep getting rejection emails - bit of help @O2

• 
  Gish Abeyratne (@GoGishiGoGo) reported 52 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Codeine Coxy (@Coxyuk81) reported 53 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Jonny 🌍 (@JonoVallans) reported 53 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Karen Davies (@nuttyslack3) reported 56 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Pete Roughton (@peteroughton) reported 56 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Gish Abeyratne (@GoGishiGoGo) reported 57 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Catherine Mellor (@CatherineMell0r) reported 58 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  katie (@katie07645575) reported 3 minutes ago

  @O2 fed up trying to contact o2! Literally going round in circles ending up with a useless chat bot or find my own self help! I need to contact a human person!

• 
  Sarah JM Jarvis (@sjmjarvis) reported 3 minutes ago

  @O2 Hi @O2. I have cancelled it now. I think perhaps this was part of the problem but the instructions really aren’t clear. I think the free period ran out either Sat or Sun. Just hoping I don’t get charged as cancelled this morning!

• 
  STOPCOMMONPASS ❌ (@org_scp) reported 8 minutes ago

  @JUULESY @O2 Submit a formal complaint to o2 & threaten them with the @ICOnews if they don’t stop staring customer information with the Govts ‘Situation Room’ also known as SitCen. They’ll say the data is ‘fully anonymised’, but how do customers know that for certain.

• 
  JarlanJoseph (@jarlanjoseph) reported 9 minutes ago

  @O2 my telephone number port hasn't worked & both my SIMs have switched off! Help 🙏🏻

• 
  Gibby 🧨 (@agibby76) reported 16 minutes ago

  @O2 customer support is woefully bad

• 
  ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported 16 minutes ago

  @O2 Your service isn’t fit for purpose. It’s been like this for months in and around Widnes. For me and other o2 users. Shocking

• 
  Truly Shocking (@Trulyshocking) reported 16 minutes ago

  @o2 if my address with you is ‘ab12de’ but with @virginmedia it’s ‘ab1 2de’ Will this cause an issue with volt activation?

• 
  Ashley Baxter (@DeepingDo) reported 17 minutes ago

  I'm in an @O2 call queue listening to the absolute worst call-queue music I've ever heard in my life.

• 
  STOPCOMMONPASS ❌ (@org_scp) reported 22 minutes ago

  @9Esuzi @Telefonica_En @O2 No problem. Don't register the SIM online & if you really have to, do so using a VPN & at another location without using personally identifiable information, i.e. name, address & so forth.

• 
  I ain't got nuffink! (@Iaintgotnuffing) reported 34 minutes ago

  @O2 Hey O2 been in a que 45 mins to customer services to give my pac code to port my number from ee. Why is it taking so long. When I phoned ee there was NO waiting time. Not a good start. Not impressed, not at all. This is how you treat new customers???