O2 Outage Report in Ashover, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashover, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock, Chesterfield, Sheffield and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Chesterfield |
Phone | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Belper |
Phone | |
| Sheffield |
Internet |
Community Discussion
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O2 Issues Reports Near Ashover, England
Latest outage, problems and issue reports in Ashover and nearby locations:
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Sazzler
(@Sarahmh1982) reported
from
Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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David Robinson
(@daverobbo71) reported
from
Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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BettingBen
(@sheffieldBen) reported
from
Sutton in Ashfield, England
@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Burge
(@ultimatedoris) reported
@O2 3 main masts in Bath city centre are not working and haven’t been for 18 months. Working in Bath and I can’t do anything on my phone! Seriously considering moving networks!
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Linda Rogers
(@tankie76) reported
@O2 They don’t tell you about the awful signal which has been ongoing since last June & how they can’t even give you a time scale of when it will be fixed. They still charge you the same monthly fee even though you can’t use your data roaming/access the web when out in my local town
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Alan Ross
(@alanatark) reported
@O2 @EnglandRugby I’d just like my mobile signal to work in NE3. 6 months broken!!
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Alison Hardie
(@AlisonIHardie) reported
from
Kirkintilloch, Scotland
@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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Steve
(@soeasyservice1) reported
@O2 Anyone reading this don’t believe it. 1h 57minutes on hold today and I’m a new customer. What a mistake. Don’t do it….#worst service ever
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kat
(@kaffachino) reported
@O2 Hi, my signal/data seems to keep dropping out and it’s just getting worse! I have to restart my phone multiple times a day which helps for a bit but then it’s shocking again. I regret entering another contract with you bc I can’t use my phone unless i can connect to wifi!
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Rob Bosley
(@robbosley66) reported
@virginmedia @O2 No Tele, Broadband or phone since June 2022 and they think £60 refund out of the £465.50 I have paid for no service! 20 year customer bye bye.
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💎
(@Hygge65283194) reported
@O2 why is reception so bad in the Alperton area? This has been like this for years!
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Jacqueline Smith 🌈🤦♀️🎤✈️💙#NHSblueheart
(@karaokejackie) reported
@O2 can someone PLEASE check your DMs as I have been on to you for almost 5 hours trying to update my SIMO contract and am still not sorted! OFFICIAL COMPLAINT INCOMING!