O2 Outage Report in Ashover, Derbyshire, England

Problems in the last 24 hours in Ashover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashover, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	12 days ago
Matlock	Phone	23 days ago
Chesterfield	Phone	26 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Chesterfield	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

• 
  Karen Davies (@nuttyslack3) reported 6 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Gish Abeyratne (@GoGishiGoGo) reported 15 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 16 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Gish Abeyratne (@GoGishiGoGo) reported 18 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Codeine Coxy (@Coxyuk81) reported 18 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Pete Roughton (@peteroughton) reported 21 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Pete Roughton (@peteroughton) reported 26 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Veggie Vince Ⓥ (@vincentazz) reported 30 minutes ago from Derbyshire, England

  @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

• 
  Codeine Coxy (@Coxyuk81) reported 31 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 32 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 34 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Ash (@Ash_InQontrol) reported 36 minutes ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  vicky childs (@victoriachilds) reported 37 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Paul Carnall (@paul_carnall) reported 38 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Rhys Adams (@rhysadams) reported 44 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Stephen Ludlam (@SLCC1) reported 44 minutes ago from Killamarsh, England

  Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

• 
  Pete Roughton (@peteroughton) reported 45 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  Veggie Vince Ⓥ (@vincentazz) reported 51 minutes ago from Derbyshire, England

  @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

• 
  Jonny 🌍 (@JonoVallans) reported 51 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Catherine Mellor (@CatherineMell0r) reported 52 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete's Tweets (@pete_botterill) reported 5 minutes ago

  @VMO2News @O2 @virginmedia Im an exciting customer of both and have selected to "supercharge" do we get any confirmation or documentation as to what I'll be getting?

• 
  Andy Buckley-Taylor (@BuckTaylor64) reported 8 minutes ago

  @O2 @steveburnley Your signal is getting worse in Lincoln.

• 
  💖🦄Emma🦄💖 (@emzi2016) reported 13 minutes ago

  @O2 #VoltMe Definitely think O2 should "Volt" me, since I've been a dedicated customer for 10 year and kept the same number all the way through 🤭😱🤞🏼 #o2

• 
  Matt (@mattmartincouk) reported 13 minutes ago

  @o2 What is going on with your network at S74 0PB. Multiple devices have full signal on 4G getting sub 1Mb down and up is so poor I can't even test. Vodafone and EE at the same location (full signal too), 50Mb+!

• 
  Emma Jayne (@EmmaJayne1985) reported 14 minutes ago

  @O2 your automatic system is the worst! I’ve just been on it 5 times to try to speak to someone and there is no option to. It’s just says “bye” and cuts me off! Please can someone help!

• 
  chiara 🌸 (@urfavcondiment) reported 14 minutes ago

  @O2 took my number from my last network across after switching to you guys but I don’t have access to network/mobile data (was meant to be this evening) and it’s disabled on my old SIM also. Any chance of fixing this?

• 
  Stacey Friend (@StaceyFriend16) reported 15 minutes ago

  @O2 such disappointing customer service this evening! I have been a customer for 13 years and now looking to move as a result.

• 
  Amanda W 💜🐐 (@amandalw72) reported 18 minutes ago

  @O2 is there an issue in the NN14 area, 2nd day now with poor signal

• 
  Tom Bowman (@TomKBowman) reported 21 minutes ago

  @res_pubblica @RevRichardColes Which doesn’t suggest @O2 have their focus on customer experience. If it worked people would use it!

• 
  Jules Gray (@family_jules) reported 21 minutes ago

  @O2 I don't know a Barbara. And I'm afraid I deleted the texts. I got one about changing my online password. I haven't done this. I got another calling me Barbara which appeared to be a customer service follow-up call.