O2 Outage Report in Ashover, Derbyshire, England

Problems in the last 24 hours in Ashover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashover, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	6 days ago
Matlock	Phone	17 days ago
Chesterfield	Phone	20 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Chesterfield	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

• 
  Chuck Frakes (@frakcha) reported 2 minutes ago from Bolsover, England

  Trying to port my number online but keep getting rejection emails - bit of help @O2

• 
  Codeine Coxy (@Coxyuk81) reported 5 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Codeine Coxy (@Coxyuk81) reported 7 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Catherine Mellor (@CatherineMell0r) reported 8 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Karen Davies (@nuttyslack3) reported 11 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Veggie Vince Ⓥ (@vincentazz) reported 11 minutes ago from Derbyshire, England

  @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

• 
  Pete Roughton (@peteroughton) reported 13 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Gish Abeyratne (@GoGishiGoGo) reported 26 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 28 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 28 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 32 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Paul Carnall (@paul_carnall) reported 33 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Stephen Ludlam (@SLCC1) reported 37 minutes ago from Killamarsh, England

  Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

• 
  Pete Roughton (@peteroughton) reported 38 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  vicky childs (@victoriachilds) reported 41 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Pete Roughton (@peteroughton) reported 44 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  Ash (@Ash_InQontrol) reported 46 minutes ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  Gish Abeyratne (@GoGishiGoGo) reported 47 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Jonny 🌍 (@JonoVallans) reported 50 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Veggie Vince Ⓥ (@vincentazz) reported 54 minutes ago from Derbyshire, England

  @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chels ❤️‍🩹 (@chelsea15195152) reported 2 minutes ago

  @O2 can you help me? I’ve had trouble paying my bill due to an issue on your end. I’ve called, emailed, messaged and been to an o2 shop and had no help. Everyone I’ve spoken to has said because I took it out online it has to be payed online, but how can I do that when it will not

• 
  Dan Le Gresley (@Dan_TheMilk) reported 3 minutes ago

  @O2 Can I get an update on the repair of the mast near cv9 1ex. Been down for 48hours and I run my office from the 4g network...please help

• 
  Diane (@Dwhitehouse1980) reported 5 minutes ago

  @O2 Imagine being with @O2 a few months and still not able to get om the o2 app a d having to call many times only to get told its a technical issue and a technician will call within 24 hours and 3 weeks later no call 🤔

• 
  Dean Mcmorrow 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇪🇦 (@DeanMcmorrow2) reported 8 minutes ago

  @O2 I have had no choice but to raise a dispute via my bank , you have not contacted me and I’ve given you the opportunity on several platforms and via telephone, I’m still waiting for the call back. I’ve been a customer for 15 years and you treat me like crap. #disgraceful

• 
  Gemma Atkinson (@gatkinson85) reported 10 minutes ago

  @O2 4G has been awful in HD9 area for around a week now, is this issue ongoing?

• 
  cherie hathaway (@cherielaura) reported 11 minutes ago

  @O2 you are literally the worst company ive ever come across. Stressful isnt the word.

• 
  Nick Welham (@NickWelham1) reported 12 minutes ago

  @O2 I used my phone's PAC code so I could keep my old number - but phone is still saying no network - though my number shows on the MyO2 website? What do I need to do?

• 
  Denise Hedges (@DeniseHedges3) reported 12 minutes ago

  @O2 Someone replying to yet another help request after nearly a month with no phone and saying ' I am sorry but none of the previous number of people you've talked to before have raised a technical request to investigate the problem'. This being after multiple calls and 10 new sims

• 
  TalithaecfcWhite (@talithawhite) reported 13 minutes ago

  @O2 A call would be nice, oh that's right I have no signal at my home because of 'ongoing' maintenance!!

• 
  ✨ (@theonlyshxn) reported 18 minutes ago

  @O2 why has my phone signal and data been on and off for the past week? Why have you not sorted it out yet?