O2 Outage Report in Ashover, Derbyshire, England

Problems in the last 24 hours in Ashover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashover, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	13 days ago
Matlock	Phone	24 days ago
Chesterfield	Phone	27 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Chesterfield	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 35 seconds ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 2 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Pete Roughton (@peteroughton) reported 2 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Karen Davies (@nuttyslack3) reported 3 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Veggie Vince Ⓥ (@vincentazz) reported 6 minutes ago from Derbyshire, England

  @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

• 
  Codeine Coxy (@Coxyuk81) reported 10 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Ash (@Ash_InQontrol) reported 12 minutes ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  vicky childs (@victoriachilds) reported 26 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Pete Roughton (@peteroughton) reported 30 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Richie Pearson (@imrichiepearson) reported 31 minutes ago from Chesterfield, England

  Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤

• 
  Catherine Mellor (@CatherineMell0r) reported 33 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 36 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Gish Abeyratne (@GoGishiGoGo) reported 38 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Jonny 🌍 (@JonoVallans) reported 51 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Gish Abeyratne (@GoGishiGoGo) reported 52 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Paul Carnall (@paul_carnall) reported 52 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Veggie Vince Ⓥ (@vincentazz) reported 55 minutes ago from Derbyshire, England

  @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

• 
  Codeine Coxy (@Coxyuk81) reported 55 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Rhys Adams (@rhysadams) reported 55 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Pete Roughton (@peteroughton) reported 60 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Freeth (@CFreeth) reported 5 minutes ago

  @O2 I’ve done the online service checker, it says there’s a problem but nothings changed in over a week. Not good enough! Should of gone with a cheaper provider

• 
  Kevin (@appccessible) reported 5 minutes ago

  @O2 I tried phoning but the call was disconnected by O2. Can't you just fix your broken system instead for all customers?

• 
  jayne nicholas (@jaynenicholas) reported 6 minutes ago

  @O2 But why haven't u told me this??? How long does it take to arrange a callback 8 days since I emailed complaint review 10 days since I raised the complaint originally do I need to go directly to the CEO

• 
  Cilusse (@Cilusse) reported 7 minutes ago

  Hey @ThreeUKSupport @EE @O2, none of your networks seem to be working in the PO19 6AP area. Maybe a shared site that is down? Thanks.

• 
  Rhys Williams (@rhysw25) reported 12 minutes ago

  @O2 is there an issue with the Priority app? I’ve been logged out and not able to log back in. Keep going in circles asking for mobile number and unique code

• 
  Chelsie Harland (@xchelsiepaige) reported 13 minutes ago

  @O2 hi, I don’t seem to have any data left (no idea how as there’s no way I’ve used it all up) but never received a text to say it was running/had ran out, and when I go on the app to check my data it says “we can’t display your usage” ?

• 
  Chorna (@chornaaa) reported 13 minutes ago

  @O2 Tried both, still not working. Many others having the same issue too

• 
  AJ (@nt_richards) reported 14 minutes ago

  @O2 Thanks. I followed all the instructions and still have problems connecting to WiFi Extra. When I try to connect to O2 through to the Virgin Media service I’m told my mobile number isn’t registered with O2 WiFi. Which it is. Any ideas?

• 
  Paul McCreesh (@Paul_McCreesh) reported 17 minutes ago

  @O2 please can you come back to me. Sent DM and message via app an hour ago. No reply to either. We need better customer service please.

• 
  Market Mark (@hill_marck68) reported 19 minutes ago

  @O2 Unbelievable terrible service yet again from o2!!! Ordered an Apple Ultra watch, the first went missing by @dhlexpressuk surprise!Apparently @O2 don’t have managers you can speak to, is there anyone in this organisation who can actually resolve an issue ? #shockingservice