O2 Outage Report in Ashover, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashover, Derbyshire, England
The most recent O2 outage reports came from the following cities: Mansfield, Sheffield, Alfreton and Ashbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashover, England
Latest outage, problems and issue reports in Ashover and nearby locations:
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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David Robinson
(@daverobbo71) reported
from
Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen
(@sch13) reported
@O2 I received a letter on sat 3rd April, say 02 would be closing my account, "unless we hear from you by the 5 May 2021", I rang customer services straight away to say I have a Paid Up Front For Life Account and I still use it, but they didn't understand. Who should I contact?
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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AMOR
(@ShaunAmor) reported
@O2 Good morning I have just spent 40 minutes on the phone trying to add a second friends and family phone contract. I spoke to 4 different people and non of them were refresh trained so they couldn't help me. I want to speak to someone rather than just do it online. #NotHappy
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem
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abigail rennie
(@AbigailRennie) reported
@O2 hi there - I’ve got no phone reception in Walthamstow. Any reported problems?
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lee hunter
(@leeh24) reported
@O2 what is going on with O2’s roll out of 5G, still nothing in stone or Stafford, been waiting months now.. seriously thinking about switching over network who’s covering the area!! Your roll out seems to of stalled!!
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Jimbob
(@Boxingjimbob) reported
@O2 Yes for ages. Doing my ******* nut in. I've asked before and it's nothing to do with my signal apparently. I'll burn down my house then
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Stuart Lundqvist
(@Lundqvist_dj) reported
Great customer service from @o2 took over 2hours and 30mins and still haven’t been upgraded! Trying to make me take a new contract to charge me more! #stayclassy
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blake
(@extralargepeas) reported
@O2 I’ve been trying to pay off my device plan all day but every time I ring 202 it says I have nothing to pay, please help me
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Catherine Elam-campbell
(@elam_catherine) reported
@nikkirachey21 @O2 Come on @02 sort it out! Not great service and making customers cry???