O2 Outage Report in Ashover, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashover, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Chesterfield and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Belper |
Phone | |
| Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ashover, England
Latest outage, problems and issue reports in Ashover and nearby locations:
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Clarke
(@Danny2723) reported
@O2 can you tell me why @elonmusk is working on getting everyone to space and I can’t make a simple phone call from my own home on earth ??? The ***** that about ??? Worst cellular service about !!!!
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RobertTheWanted94
(@RobTheWanted94) reported
Decided to move away from @O2 because they’re signal is absolutely shocking. Can’t blame it on the weather as it’s been like that all week. They get millions a year but can’t improve their signal. You’ll get better signal in a desert or in the Antarctic. #PatheticCustomerService
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Aaron Richards
(@RaiderX303) reported
@PaulOBrien @O2 They replaced it with a weekly hot drink from Greggs. Hardly a replacement as greggs coffee is horrible and just from a machine
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Joe Millyard
(@joemillyard) reported
@O2 - Hi, I have sent you a DM and yet to hear back. I am currently unable to make or receive calls after receiving a notification that my 4G calls had been switched off last week. None of the fixes suggested for other users have worked. Please help!
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Simon Royal
(@royal_simon) reported
@O2 I received a text from O2 saying my extra will be charged next month. I am unable to see what extra I have in my account online. The help online says click on the plus sign, but there is no plus sign under the extras section.
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Mark Joy
(@markjoy62) reported
@O2 my iPhone is struggling to charge - multiple chargers, all working, it's currently on life support on one - doesn't charge with the rest
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GS
(@MrsChikauloo) reported
@O2 hello. You’ve automatically rolled over my iPad sim contract (which I didn’t want or know you were going to do). Have been on hold with your 202 retentions team with it ringing for 35mins so far, really poor service. How can I cancel this ASAP pls? Thanks
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Massimo Jaconelli
(@Maxx_Jaconelli) reported
@O2 so many let down kids and customers in Boston @_CaffeNero_ as priority is broken . Will this be corrected for tomorrow?
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James Taylor
(@youcanpass) reported
@O2 I've pressed the bubbles in the sky thinking I'd need to book it but it's saying I have an hour to redeem! I'm coming on the 24th May and wanted to book. Can you cancel my redeeming so I can use it when we're there?
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Andrew Driscoll
(@AndrewDrisc) reported
Is it normal practice for @O2 complaints team to pick up, investigate, decide on the outcome and finalise a complaint without ever speaking to the complainant? Doesn't seem fair to me...