O2 Outage Report in Ashover, Derbyshire, England

Problems in the last 24 hours in Ashover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashover, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	6 days ago
Matlock	Phone	18 days ago
Chesterfield	Phone	21 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Chesterfield	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

• 
  Jonny 🌍 (@JonoVallans) reported 12 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Chuck Frakes (@frakcha) reported 16 minutes ago from Bolsover, England

  Trying to port my number online but keep getting rejection emails - bit of help @O2

• 
  Pete Roughton (@peteroughton) reported 17 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Paul Carnall (@paul_carnall) reported 17 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  vicky childs (@victoriachilds) reported 19 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 20 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Codeine Coxy (@Coxyuk81) reported 23 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Ash (@Ash_InQontrol) reported 25 minutes ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  Pete Roughton (@peteroughton) reported 29 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Gareth English (@garethenglish86) reported 40 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 44 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 46 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Catherine Mellor (@CatherineMell0r) reported 46 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Pete Roughton (@peteroughton) reported 48 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  Stephen Ludlam (@SLCC1) reported 49 minutes ago from Killamarsh, England

  Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

• 
  Karen Davies (@nuttyslack3) reported 52 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Codeine Coxy (@Coxyuk81) reported 54 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Leanne Robinson (@leanneellis) reported 55 minutes ago from Barlborough, England

  @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

• 
  Gish Abeyratne (@GoGishiGoGo) reported 55 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 60 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@RyanRFC_) reported 7 minutes ago

  @O2 I've just taken a contract out with O2 yesterday and got my phone today and I'm already being billed for a months usage without having it for a month? Wtf is that about?

• 
  David J (@scousemouse93) reported 9 minutes ago

  @Gemma_Fox @O2 You in GL/GL2 area? We’ve been having trouble too! I found out there is a mast being repaired by O2 engineers... see my tweet!

• 
  paulo (@P1Photography) reported 10 minutes ago

  @ThreeUK @O2 @VodafoneUK As your sharing with Vodafone... And being both a Vodafone and 3 customer do we get a discount.

• 
  Jessica Humphries (@Jessica13917471) reported 13 minutes ago

  @O2 I'm not very happy with the customer service I've recieved, where I currently live I've had no signal for 2 months or at my place of work. I've replaced the sim as advised by you and it's still not working. Blaming it on a mask when the problem on going is you not listening!!

• 
  Rob Coleman (@robcolemans11) reported 17 minutes ago

  @O2 trying to get through to customer service and all the automated agent does is hang up no matter what option I select. How can I speak to someone?

• 
  Adam (@A_Garner88) reported 19 minutes ago

  @O2 Hi thank you for your response. Yes we have previously been provided with a link to the O2 complaints page however as the repair of the phone was going through We didn’t want to complain until it was resolved and had all the info. However today the issue has escalated

• 
  David Roberts (@DavidRo19494324) reported 21 minutes ago

  @O2 hi. Is there an email address that I can contact O2 about a service issue?

• 
  David J (@scousemouse93) reported 21 minutes ago

  @O2 any update on the engineers working a phone mast near GL1 and GL2... had so many problems today with my personal phone and work phone trying to contact customers...

• 
  Mark Batch (@MarkSBatch) reported 21 minutes ago

  @O2 Please tell me how I access webchat on a normal day to day basis? There is no option on your homepage etc. Not very clear or I can see. As a phone company it’s prob vital to have a webchat service. How can people call to sort things out when they have phone issues!?

• 
  Louise Allison (@Nursylou) reported 21 minutes ago

  @O2 so it takes over half an hour to get through to pay a bill - just to be told he can’t take a payment - has to transfer me to customer services!! Another wait! Awful service