O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: North Shields, and Newcastle upon Tyne.

City	Problem Type	Report Time
North Shields	Internet	7 days ago
Newcastle upon Tyne	Internet	19 days ago
Durham	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Angie Orrick (@AngieOrrick) reported 1 minute ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  Ciarán (@farrenciaran) reported 3 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  Tim Fowler (@timlibrarian) reported 8 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Dave (@daveyK1234) reported 13 minutes ago from Walker Gate, England

  @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

• 
  Ciarán (@farrenciaran) reported 13 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

• 
  Andrew Willis (@ilovefluffy) reported 22 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 24 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Hugh Toner (@scoobyhugh8) reported 27 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  nufc4life (@CraigSi64474606) reported 30 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 34 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  Amran Ashraf (@A11RNX) reported 35 minutes ago from Newcastle upon Tyne, England

  @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

• 
  Andros 👾👾👾 (@doc_drops) reported 40 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  kirsty widdowfield (@kirstynewcastle) reported 40 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  nufc4life (@CraigSi64474606) reported 43 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  Hannah (@HannahColley) reported 46 minutes ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 52 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 52 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Sheila Robson (@sheilavictoriaR) reported 52 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  sarah hunter (@sarahhunter25) reported 52 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Tommy Winter (@TommyWinter23) reported 57 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CBL ‘71 (@Backofbeyond8) reported 4 minutes ago

  @O2 Maidstone east, on the train, no service west malling no service otford no service swanley minimal service, London Bridge, minimal service. every working day of my life, trying to work on the train and staring for 45 minutes of a 1 hour journey at a frozen screen. Do better

• 
  Jake Moore (@JakeMooreUK) reported 9 minutes ago

  @O2 But it always says no network issues. The problem is that O2 states on iPhones that there’s 4G and 5G on offer but it often doesn’t work. It would actually be more helpful if it just admitted it.

• 
  peek (@Peek0320) reported 9 minutes ago

  @O2 your switch up scheme is a massive scam, got me to sign up to a new contract, received my phone and listed issues literally not present on the device and told me to now keep paying for the device as well as my new one. Lmao 🖕

• 
  thefierychef (@thefierychef) reported 13 minutes ago

  @O2 When are you going to start upgrading the network so more areas can get 5G? The 4G signal is borderline as well 😡

• 
  Niamh Skinner (@niamhskinner) reported 15 minutes ago

  @O2 😭😭😭 this is still not answering my question! I’m close to pulling my hair out now!! Can someone please read my tweets and example and confirm if I WOULD or WOULD NOT get satellite signal in that situation?!

• 
  Mimi Farid (@MimiFarid) reported 19 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  Craig Cooper (@Bep316) reported 20 minutes ago

  @O2 not helpful at all offer triple data boost on there official website and when it doesn't work. Ie £10 for 10gb of data should be trippled to 30gb there solution is to pay for 30gb data for 3months so £90 upfront and they will credit £20 a month

• 
  Dave Payne (@davehpayne) reported 20 minutes ago

  I’m sick to death of going round in circles with you @O2 - struggled online, instagram was just a bot, phone didn’t solve anything. How do you get away with such a poor service? I wish you put as much effort into providing a reliable mobile service as you do in promoting gigs!

• 
  Mr H (@silestanix) reported 21 minutes ago

  @O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!

• 
  Viridis (@Lord_Viridis) reported 21 minutes ago

  @O2 @dino868 Lol, you're actually serious aren't you. Please read.. ITS BROKEN, HAS BEEN FOR MONTHS