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O2

O2 outages and service status in Annfield Plain, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: Gateshead, North Shields, and Newcastle upon Tyne.

CityProblem TypeReport Time
Gateshead Phone 10 days ago
North Shields Internet 23 days ago
Newcastle upon Tyne Internet 1 month ago
Durham Phone 4 months ago
Newcastle upon Tyne Phone 4 months ago

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • A11RNX
    Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • ilovefluffy
    Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • NTF_Ian
    Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • HannahColley
    Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • sheilavictoriaR
    Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • doc_drops
    Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • Sami_antha83
    Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • LuckyTony72
    🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • simondenye
    Simon Denye (@simondenye) reported

    @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

  • iamryanodonnell
    Ryan O'Donnell (@iamryanodonnell) reported

    @O2 Thank you but I’ve pretty much done all of this. The network needs serious investment to manage the amount of people connected, and to ensure data is reliable and stable.

  • intermax
    intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR (@intermax) reported

    @TomTugendhat @O2 @EE If you think Dulwich is bad, try Brighton and Hove. The entire hilly city has draconian parking restrictions that mostly operate 9am to 8pm seven days a week. The only way to park is with a phone app and then you find there's no mobile coverage.

  • LouiseDarbyshir
    itsjustme (@LouiseDarbyshir) reported

    @O2 ya ****!!! Just saying

  • LaBloggeuse
    Dr Devra Kay (@LaBloggeuse) reported

    @TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another

  • StevenL24817437
    Steven Lynn (@StevenL24817437) reported

    @O2 Formal complaint - Business account . All 3 numbers failed simultaneously - no data, calls or texts. Left stranded, couldn't get an Uber or check bank accounts. Now you've tried to take £394.14 when my usual bill is £116 and spend caps are in place. Your complaints form is also broken. Disgraceful service. #O2

  • drhanko2
    Dr Hanko Honkasson (@drhanko2) reported

    @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

  • AndyFurnival2
    Andy Furnival (@AndyFurnival2) reported

    @TomTugendhat @O2 EE are just as bad. All networks believe the utter bollocks they peddle that coverage is fantastic. It was better when it was 3G. If only there was a regulator that could put an end to theoretical coverage maps 🤔

  • BenjaminEHowe
    Ben (@BenjaminEHowe) reported

    @AndyFurnival2 @TomTugendhat @O2 It was better when there were fewer mobile devices competing for the same signal.

  • BebbMalcolm
    Malcolm Bebb (@BebbMalcolm) reported

    @TomTugendhat @O2 @EE So which government mobile phone network do you use? 'Cos I don't see the connection.