O2 Outage Report in Annfield Plain, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Annfield Plain, England
The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 23 days ago |
|
Newcastle upon Tyne
|
Phone | 25 days ago |
|
Newcastle upon Tyne
|
Phone | 3 months ago |
|
North Shields
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
|
North Shields
|
Total Blackout | 5 months ago |
Community Discussion
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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stuart urquhart (@stuarturquhart1) reported from Whickham, England@O2 website and app not working 😕
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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Hannah (@HannahColley) reported from Gateshead, EnglandImagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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philip garnier (@foxcanburn) reported@O2 ever heard of a pause button? perhaps you think its fair to charge people for not using your service due to circumstances out of their control. Fair usage policies exist for you but not for the consumer #pathetic #switchingtovodaphone #O2=Shi*
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neil munro (@funkynunky) reported@O2 @TheO2 It would have to be Those Damn Crows, Mason Hill, Dust Coda or one of the many other bands associated with NWOCR. Having worked as an electrician in care homes during pandemic its time to enjoy life again #O2HereComesBrighter
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👍🏻 Tim Allan 👍🏻 (@thebottlerocket) reportedThe worlds worst online experience whilst trying to find contact details....goes to @O2 Shocking circular navigation that seems an intentional tactic to minimise customer contact...
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MylesHSG (@MylesHSG) reported@O2 no mobile data on my phone since this morning. Any help please, I've restarted my device and taken the SIM card out and back in again didn't fix
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Richard Moss (@WRMPMLTD) reported@O2 I can’t see anywhere on there that gives me the answer to my question which is will you be joining EE on a new mobile mast in my area which up until this week had no mobile signal whatsoever. @EE are on the mast - will you be?
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Jen Mac (@MrsMacca13) reported@O2 I have sent you a dm, I have not been able to make or receive any calls all morning, can you help ASAP please?
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Janine Beckers (@Nienna10) reported@O2 no email address anywhere to raise a complaint with o2. No one that can actually answer any calls either. What should I do? just paste all of my thread on twitter. The poor service I have received is ridiculous! I was after a smart watch. Now I have to start a 14 day return
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Boris Trump (@BorisFart7) reported@O2 You should know. You’ve implemented the absolutely pathetic customer service contact options. Maybe answer your phones with humans rather than cut off calls. Sort it out. I’ll be changing to another provider as you are useless.
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im a leo get over it (@rubycham_) reported@O2 @kiwiangel1994 My website wouldn’t work🙁it kept crashing, can you please help?
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Boris Trump (@BorisFart7) reported@O2 Oh yeah right. Sure. I’ll discuss personal account issues on Twitter. What a shambles. Goodbye O2.