O2 Outage Report in Annfield Plain, County Durham, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (50%)
-
Internet (30%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
-
Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
-
John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
-
Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 and can’t even login to my o2 account online to pay it that way
-
Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
-
Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
-
Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
-
Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
-
Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
-
Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
-
stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ronan
(@Ronangerard) reported
@O2 I’ve been trying to contact you via a chat to cancel my audible membership ASAP as I can’t afford - it constantly tells me service not available. Please help
-
AB 💙 #nhsblueheart
(@amb1_ab) reported
@O2 Hi, I sent a DM about an hour ago in respect of an issue. Can you please confirm when I can expect a reply?.
-
keepingitreelfilm
(@keepingitreelf1) reported
@O2 trying to get through to sort a bill out with you, and it’s hopeless, was in a queue only for the call to be disconnected? This has been an issue for a few months now and I have attempted to sort it, this is simply not fair, can I speak to a real person please??
-
Kira Mourão
(@kiramt) reported
@O2 Summary: there's (likely) an unspecified problem with my sim swap. No-one told me. No-one knows when it'll be fixed. No-one will tell me when it is, I can check by rebooting phone. I can't make or receive calls or texts. @O2 are sorry I feel this is bad customer service.
-
Carl Jenkins
(@_carljenkins_) reported
@O2...any reason why your 4g speeds are so slow? Sat here with a full 4 bar signal and nothing is loading and I keep getting 'no Internet connection available' on any app that needs a connection. Conveniently only been getting issues since 5g was introduced...
-
John Wilson-Marks 🦕🦖
(@jgsm1984) reported
@O2 Ok, poor customer service from you guys, think I’ll just return the watch and cancel the contract.
-
Biggswb
(@Biggswb) reported
from
Dundee, Scotland
@O2 any chance you can help me get calls working on both mine and my wifes phones??? Trying to contact you and you give no number to call and the start a conversation thing doesnt work, I got told my phone wasnt working by a school teacher knocking on the door because kids ill😡
-
Steve Devlin
(@steve66stevie66) reported
@O2 O2 is a crap provider I can’t get a signal in North Wales let alone Europe. You even acknowledged this by giving me a £30 rebate!!! I pay you £50 per month TO USE MY PHONE so what use is a £30 one off rebate? Absolutely garbage, can’t wait to leave.
-
Lucy
(@Lucy_Delve_) reported
@O2 don’t even think of asking me how you can help or to call! I’ve literally missed all day and still no solution!!!!!!! Fuming
-
Amy
(@BambiAmy78) reported
Hi @O2 are you able to advise how I go about getting in contact with support please? Nothing coming back on the messaging service after 30 mins.