O2 Outage Report in Annfield Plain, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Annfield Plain, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, North Shields and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone | |
| Durham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......
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SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......
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♥️ Miss Sammi
(@sammi_doodah) reported
@Simply_Moez @O2 I’d rather get nothing at all than this boobie prize. It don’t matter what time of day, my sister is on o2 and gets better prizes after I’ve done it and got this piece of **** boobie prize lol
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SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......
-
SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......
-
SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......
-
SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......
-
SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......
-
SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......
-
SCOTT MILLER
(@RealityGuru__) reported
@O2 Yeah ******* scammers, got a whatsapp call which they immediately disconnected, then I get another call 2 minutes later from some Nigerian guy from "customer service", crappy photoshopped logo on the call screen, saying he wants to compensate me with £100.......