O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	22 hours ago
Durham	Phone	2 months ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Tim Luckhurst (@TCHL) reported 6 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  andrew 🎃 (@ilovefluffy) reported 9 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  P Tumilty P (@ppayne76) reported 10 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  Victoria Murtha (@VictoriaMurtha) reported 12 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Tim Fowler (@timlibrarian) reported 14 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Philip (@fredspoon) reported 20 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Lucky Tony (@LuckyTony72) reported 21 minutes ago from Hebburn, England

  @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

• 
  Hannah (@HannahColley) reported 26 minutes ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

• 
  sarah hunter (@sarahhunter25) reported 27 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 28 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  nufc4life (@CraigSi64474606) reported 30 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  andrew 🎃 (@ilovefluffy) reported 34 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  Luke Terence Batten (@luketerenceb) reported 37 minutes ago from Washington, England

  @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

• 
  kirsty widdowfield (@kirstynewcastle) reported 39 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Ian (@NTF_Ian) reported 41 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  peter nixon (@petern280) reported 41 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  Kyle Marleau (@KyleMarleau) reported 45 minutes ago from Walker Gate, England

  @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

• 
  Hugh Toner (@scoobyhugh8) reported 50 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  stuart urquhart (@stuarturquhart1) reported 57 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  Hugh Toner (@scoobyhugh8) reported 59 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damien Quirk 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇺🇦 (@damienquirk) reported 7 minutes ago

  @DelBoy80s @EnglandRugby @O2 And he makes poor decisions in defence. Ultimately we will never agree on this but I suspect you wouldn't have an issue if he played for any other team.

• 
  SRao (@leelamalur) reported 9 minutes ago

  @O2 appalling service. Cannot access online account, held on the phone for over an hour and cannot make payment either? Now you issue a penalty for non payment! Cant wait to quit the contract.

• 
  KEEK$ (@keyonceuh) reported 14 minutes ago

  @beyallnight @TheO2 @O2 are you stupid

• 
  imran L (@imran_lakha) reported 17 minutes ago

  @O2 have u got a issue with ur network currently..i have been experiencing difficulty with phone connection for last couple of days Wf12

• 
  Chris Beale (@bealec1988) reported 18 minutes ago

  @jackreeduk @EnglandRugby @O2 He scored 4 tries the other day. Granted it was against Bristol so it doesn’t count but still. He’s only 5 points behind Feyi-Waboso who’s also had injury problems. I suspect his time will come once Borthwick is gone.

• 
  Ian (@iancharris) reported 20 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  ally connor (@1980Ally1603) reported 23 minutes ago

  @O2 still no service after 3 days… call after call with no resolution. Really poor

• 
  🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported 23 minutes ago

  @O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?

• 
  I.C (@IanCockerill2) reported 24 minutes ago

  @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.

• 
  ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported 24 minutes ago

  @O2 can I have some help please