O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	1 day ago
Durham	Phone	2 months ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 1 minute ago from Newcastle upon Tyne, England

  @O2 Your service in NE2 is shocking

• 
  Tim Luckhurst (@TCHL) reported 7 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Ciarán (@farrenciaran) reported 14 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 14 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  Kyle Marleau (@KyleMarleau) reported 16 minutes ago from Walker Gate, England

  @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

• 
  andrew 🎃 (@ilovefluffy) reported 18 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Tommy Winter (@TommyWinter23) reported 19 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  Hugh Toner (@scoobyhugh8) reported 23 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Emma (@Leggler75) reported 23 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  peter nixon (@petern280) reported 23 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  Luke Terence Batten (@luketerenceb) reported 25 minutes ago from Washington, England

  @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

• 
  Tim Fowler (@timlibrarian) reported 35 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Raj (@engg_rky) reported 37 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  nufc4life (@CraigSi64474606) reported 37 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  Dan (@Dan05858044) reported 40 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  Andros 👾👾👾 (@doc_drops) reported 44 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  sarah hunter (@sarahhunter25) reported 49 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Angie Orrick (@AngieOrrick) reported 52 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  nufc4life (@CraigSi64474606) reported 58 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Dave (@daveyK1234) reported 59 minutes ago from Walker Gate, England

  @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Waterson (@waterson_mike) reported 7 minutes ago

  @o2 can you please do me please need some help with my contract, ty

• 
  Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported 12 minutes ago

  @O2 Yes. It’s on the service status but it’s been like it for weeks.

• 
  Lucy Bethell (@lucy_bethell) reported 12 minutes ago

  @Benleo I am currently on day four of having no phone signal, mobile data or WiFi thanks to @O2 They regularly cut off my service entirely (23 days total this year), no warning, no apologies. When you contact CS, if they actually answer, then they treat you like you are the problem!

• 
  Mike Waterson (@waterson_mike) reported 14 minutes ago

  @englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible

• 
  Follower (@Stephen27784350) reported 16 minutes ago

  @O2 Do you not support wifi calling outside the uk?

• 
  🍓Laura🍓 (@ItsLau_xo) reported 18 minutes ago

  @O2 is our network down? Whenever I try and call out get the 'Call Ended' message immediately. I also can't answer any calls. I try and it immediately terminates the call

• 
  Carol (@Carol_Power123) reported 19 minutes ago

  @O2 are your systems down can’t make any calls note can my daughter

• 
  Samantha♥️ (@XxSammie_89xX) reported 19 minutes ago

  @O2 who thought it was a good idea to do maintenance work to the network for 10 days!! No signal, no data, are you reimbursing our contracts for 10 days seeing as we are paying for a service we cant even get for a week and a half!???

• 
  ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported 20 minutes ago

  @O2 can I have some help please

• 
  South Coast Commuter (@CS_Hants) reported 20 minutes ago

  @O2 I appreciate the swift response. However, my experience of your network is that I don’t get 5G more than I do. I have been with BT Cellnet->O2 since my first mobile (save for a few months when I had to use my employer’s preferred network), I shall be moving at the earliest chance