O2 outages and service status in Annfield Plain, England
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- O2 generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Annfield Plain, England
The most recent O2 outage reports came from the following cities: Gateshead, North Shields, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
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Phone | 25 days ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Phone | 4 months ago |
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Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Jonathan Anderson (@JonnaAnderson) reported from Beamish, England@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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stuart urquhart (@stuarturquhart1) reported from Whickham, England@O2 website and app not working 😕
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.
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Elzo (@elzreality) reported@O2 Doesn't work - is it because im abroad? Shouldn't matter right in still in Europe
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Dan Collins 🏴🇬🇧 (@DanCollins658) reported@kaznyemh @dbcxptures @O2 When I was in Cornwall the other week, I got really good signal, in fact I got the fastest speed test done using mobile data that I’ve ever had.
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Kayleigh (@kayyleighk7) reported@dbcxptures This lot are the worst about @O2
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Kayleigh Anderson (@kayleigha1988) reported@O2 any idea on when the signal will return in the DN14 area please? Been without mobile signal the last few days
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James Dawson (@jamiesdawson) reported@o2 why has your 4G data become so bad? I have 2 bars but very difficult to get online at Axminster Train station to check on travel. Bridport is just the same. Why?
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AE (@Aek366) reported@cherry_ugh @O2 They depend on us just accepting it and not knowing how to deal with them legally. They back down every time. Ps I’m on o2 and the signal sucks
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Mick Johnson (@kaznyemh) reported@dbcxptures O2 gone really poor, I’m in Cornwall no reception in most places, avoid @O2
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joe ♞ (@ComradeAzul) reported@O2 hi do you have a customer service email please?
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John Burrows (@John34968211) reported@O2 I’ve done that You are looking into it so say👀👀👀 I am the account holder 2 months and more you’ve failed to fix this issue👀👀👀