O2 outages and service status in Annfield Plain, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Annfield Plain, England
The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 27 days ago |
|
Newcastle upon Tyne
|
Phone | 29 days ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
-
Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
-
Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
-
Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
-
🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Gateshead, England@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
-
P Tumilty P (@ppayne76) reported from New Brancepeth, England@O2 how do I cancel Netflix that are extra charges on my number?
-
Dave (@daveyK1234) reported from Walker Gate, England@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
-
Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
-
Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your service in NE2 is shocking
-
Kyle Marleau (@KyleMarleau) reported from Walker Gate, EnglandI’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.
-
sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
-
John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
-
andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
-
Emma (@Leggler75) reported from Gateshead, EnglandMy husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
-
andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
-
Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
-
🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
-
-
Angie Orrick (@AngieOrrick) reported from Walker Gate, England@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
-
Luke Terence Batten (@luketerenceb) reported from Washington, England@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
-
Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Court (@iancourt) reported@O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.
-
Darren Coomer (@coomerdarren) reported@O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time
-
It Will Get Better (@GCycles1) reportedCongratulations to @O2 for having the worst App experience I’ve had for a long time and the least flexible plans around. I have three phone numbers with a combined monthly data of 120gb yet I cannot share that data across the three plans.
-
Shana Hendry (@Happyengland79) reportedAnd still not working! @O2 about time you replaced the mast for a new one that actually works ffs. Not a good advert for you when I have to use my EE hotspot to run my O2 phone. #evidenceforombudsman
-
mark (@schellm2012) reported@O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.
-
Darren Coomer (@coomerdarren) reported@O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time
-
S & S Timms Antiques (@Timmsantiques) reported@O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?
-
Mary Flegg (@MaryFlegg) reported@O2 Hello, I’m trying to get into my o2 account to find out why my bill has gone up by £3 this month. I just keep getting sent around in circles by trying to verify my account and link it to Virgin media. Can you help please
-
Andrew Walker (@filmAlive) reported@O2 Tried to top up via 4444 but it's failed twice. Shows pending transaction in banking app so it's not a funding issue
-
Andrea Onder (@Anna59509) reported@O2 I’ve been rejected by your Portsmouth store (they refused to even look at my ID), your hotline hangs up on me, the same for Facebook team. Your website says 'go to store' for a lost PAYG SIM, but no one will help. Very shocked by this service. Fix this! #O2UK #CustomerService