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O2 outages and service status in Annfield Plain, England

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  • O2 generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • Leggler75
    Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • doc_drops
    Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Gateshead, England

    @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • Dan05858044
    Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • doc_drops
    Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • daveyK1234
    Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

  • LuckyTony72
    Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • A11RNX
    Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • ppayne76
    P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • Lauras95
    Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • Sami_antha83
    Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • NTF_Ian
    Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • scottbarron90
    🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • agb_ayline
    neni♡ 🌷 (@agb_ayline) reported

    How I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.

  • TWeller96
    Tom Weller (@TWeller96) reported

    Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

  • harmyd007
    Abdulhameed (@harmyd007) reported

    @O2 I need to change my PAYG tariff today, but support says I have to wait until my billing cycle ends on Sept 4th. I have zero internet and buying a bolt-on isn't viable. Can someone please help me process this tariff swap now?

  • BluesnJazzxx
    just me (@BluesnJazzxx) reported

    @mitchhirsty @O2 Yeah I figured that. Same issues on the website as well. I can’t pay my bill because I can’t access the app or website and I am not sitting for an hour on my phone whilst I wait to talk to someone.

  • Mcurley40Curley
    Michael Curley (@Mcurley40Curley) reported

    @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

  • Mark_Vater
    Mark Vater (@Mark_Vater) reported

    Hey @O2 you need to do something with the signal in Tenby, Pembrokeshire. It's shocking. 4 bars on 4G and can't connect to anything.

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • J4God
    JaG (@J4God) reported

    @danjaydubya @mattstingray @O2 Me too. I’ve had some compensation for it but now on full tariff and worse than ever. Won’t load anything and on the odd occasion that it does, slow as. I’ve come to hate it.

  • SonyRichards4
    lizrichards24 (@SonyRichards4) reported

    Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia

  • kamckeown84
    Kelly Downes (@kamckeown84) reported

    @BelfastGiants @O2 When the ad is better than the jersey we've been waiting all off season for!! Think that's the worst kit we've ever had!!!