O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	10 hours ago
Durham	Phone	2 months ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  P Tumilty P (@ppayne76) reported 20 seconds ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  andrew 🎃 (@ilovefluffy) reported 1 minute ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  Ciarán (@farrenciaran) reported 3 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

• 
  Tim Luckhurst (@TCHL) reported 4 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 4 minutes ago from Newcastle upon Tyne, England

  @O2 Your service in NE2 is shocking

• 
  Ian (@NTF_Ian) reported 8 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  andrew 🎃 (@ilovefluffy) reported 12 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Sheila Robson (@sheilavictoriaR) reported 13 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  nufc4life (@CraigSi64474606) reported 17 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  Dean (@smiling_cyclist) reported 20 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  peter nixon (@petern280) reported 25 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  Gracie (@nossy1996) reported 25 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported 30 minutes ago from Hebburn, England

  @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

• 
  nufc4life (@CraigSi64474606) reported 34 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

• 
  Ciarán (@farrenciaran) reported 38 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  Tommy Winter (@TommyWinter23) reported 45 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  Paul Frampton (@headcoverlova) reported 46 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  stuart urquhart (@stuarturquhart1) reported 51 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  Kyle Marleau (@KyleMarleau) reported 55 minutes ago from Walker Gate, England

  @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

• 
  Hugh Toner (@scoobyhugh8) reported 58 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susan Freeman (@Propertyshe) reported 8 minutes ago

  Good afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?

• 
  MS (@jennslcfc94) reported 9 minutes ago

  @O2 can you tell me why I’ve had no 4G data all day? My O2 app not working as usual so can’t check if I’ve got no data left. Not had a text to say

• 
  ar37918108 (@arliv37918108) reported 9 minutes ago

  @O2 @kbushnell1975 Their customer service has become so poor since the merger with @Virgin it’s shocking

• 
  L🍒 (@xlilyyrobinson) reported 9 minutes ago

  Very upset with how @O2 treat customers who have been with them a long time. I have had an ongoing complaint since Aug 25. Can’t seem to get a call back or even a response from the social media team. Disappointed is an understatement.

• 
  🇵🇪 (@afc_kri) reported 10 minutes ago

  @rubyyafc @O2 deadest network, 1 bar at home 0 at emirates

• 
  rebecca ann jarvis (@rebeccaann1989) reported 10 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Charl (@ceeveepee) reported 11 minutes ago

  @O2 I’ve tried to top up my mum’s PAYG phone twice via 4444 and it has failed. The money shows now as pending being taken on the bank but the message on the phone said it hasn’t gone through. Is there an issue.

• 
  Gingerlegs747 (@gingerlegs747) reported 12 minutes ago

  @HarrietSergeant @O2 Change to @TalkmobileUK , never a problem.

• 
  CryptoeSIM.io (@cryptoesim) reported 18 minutes ago

  @ungodlywheesa @O2 Most phones made after 2018 support eSIMs tbh! iPhone XR and newer, Samsung Galaxy S20+, Google Pixel 3a and up... What phone are you rocking? We might be able to help you figure it out

• 
  Mr Angry (@angry_corner) reported 19 minutes ago

  @BlueChefCTID @O2 @1903bw Naff all service anywhere - struggled to use my phone for anything around Brighton yesterday, but same everywhere in the UK really. Leaving again the minute my 'contract' ends!!!