O2 outages and service status in Annfield Plain, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 6, 5:41 PM GMT+1.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at O2
O2 is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Annfield Plain, England
The most recent O2 outage reports came from the following cities: North Shields, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 19 days ago |
|
Durham
|
Phone | 3 months ago |
|
Newcastle upon Tyne
|
Phone | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, EnglandSo to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Luke Terence Batten (@luketerenceb) reported from Washington, England@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
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Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Dave (@daveyK1234) reported from Walker Gate, England@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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Angie Orrick (@AngieOrrick) reported from Walker Gate, England@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Hannah (@HannahColley) reported from Gateshead, EnglandImagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Gateshead, England@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Gracie (@nossy1996) reported from Newcastle upon Tyne, England@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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stuart urquhart (@stuarturquhart1) reported from Whickham, England@O2 website and app not working 😕
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David MacGregor (@DavidMacG1972) reported@O2 @davehpayne ANOTHER awful response O2, really is this how I get treated as a customer for must be 20 years now
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Josh (@JoshBates) reported@O2 Terrible company. I raised a complaint about the bereavement handling of my late father’s line You’ve repeatedly addressed the response of the complaint to him directly, distressing me and my mother. When I raised this to you, you sent another to him! Absolutely shameful.
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ele (@eleonorasworld) reported@O2 Oh, and to be precise: the password reset doesn't work so I have to create a new account every time using the same email address I was already registered with!
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Josh (@JoshBates) reported@O2 Every time I phone up I get fobbed off by people who say they can’t do anything. I’m exhausted and dealing with the death of my father. I need someone to reach out to me to schedule a video call. Alternatively issue a deadlock letter so I can complain to CISAS asap to escalate
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Charlotte (@CharlotteW_R) reported@O2 As I said when you last sent me this link, it isn’t a true reflection of what the signal actually is. We are lucky to get one bar at the moment. Please see your previous messages as I was told an engineer would check the mast and I will get an update.
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Darren Coomer (@coomerdarren) reported@O2 Unfortunately this doesn't work once ive entered my email address it asks for a password and thats it really pissed off
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Tarry® (@Tarrybear87) reported@O2 hi my iPhone Air the data is so slow or doesn’t work even if I have signal in 4g and 5g, I use my phone for work sometimes so would the carrier settings need updating or something? Seems to be no problems in my area as I can see
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Mr H (@silestanix) reported@O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm
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naveen kumar (@naaaaveeen) reported@O2 I have did all the required steps & this morning I visited O2 & picked up new sim however I got know that there issues with eSIM now I moved 4M eSIM 2 physical SIM. I dont know what is the use off eSIM when its not upto mark. @Apple you need to get off 4M eSIM & provide two slots
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baby m 🇰🇪 (@princessdelfueg) reported@O2 wtf am I paying for?