O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: North Shields, and Newcastle upon Tyne.

City	Problem Type	Report Time
North Shields	Internet	6 days ago
Newcastle upon Tyne	Internet	18 days ago
Durham	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Sheila Robson (@sheilavictoriaR) reported 3 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Emma (@Leggler75) reported 6 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  P Tumilty P (@ppayne76) reported 7 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  Kyle Marleau (@KyleMarleau) reported 10 minutes ago from Walker Gate, England

  I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

• 
  nufc4life (@CraigSi64474606) reported 11 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Victoria Murtha (@VictoriaMurtha) reported 15 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 15 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Andrew Willis (@ilovefluffy) reported 16 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 17 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  Philip (@fredspoon) reported 23 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Tim Fowler (@timlibrarian) reported 24 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  philip (@fredspoon) reported 25 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Amran Ashraf (@A11RNX) reported 29 minutes ago from Newcastle upon Tyne, England

  @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

• 
  Hugh Toner (@scoobyhugh8) reported 34 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  sarah hunter (@sarahhunter25) reported 35 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

• 
  Ian (@NTF_Ian) reported 40 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  nufc4life (@CraigSi64474606) reported 44 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  Ciarán (@farrenciaran) reported 46 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

• 
  Jonathan Anderson (@JonnaAnderson) reported 51 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Paul Frampton (@headcoverlova) reported 53 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jake Moore (@JakeMooreUK) reported 1 minute ago

  Does anyone know the rules of @O2’s 4G/5G game? I can see the signal, but apparently that’s not enough to unlock internet access…

• 
  Sarah Loughran (@SarahDruscilla) reported 2 minutes ago

  @O2 Thanks I used it & we get “good outdoors”. That is a definite reduction in service as it used to be good in & outdoors. Why have we experienced a reduction in service?

• 
  marny (@mrmarny) reported 4 minutes ago

  @O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?

• 
  Stuart Maun (@MAUNConsulting) reported 6 minutes ago

  @O2 I won on the O2 Priority Spin to Win yesterday. A free sweet treat from Greggs. Said an email would be sent to claim. Nothing received. Checked junk/spam too. How long does email take to arrive? Saw a code on screen as confirmation yesterday, but can’t find it now?

• 
  Sian Evans (@Goodevansmedia) reported 7 minutes ago

  @O2 Have been a long term customer & 2day asked Tottenham Crt Rd shop 4 tech support to download email app. Asked ME what IMAP is, I asked them if they knew - no. Walked out. A waste of my time. Maybe they sell better than provide tech help. Any ideas where to go now for help?

• 
  Dan W (@The_dan_w) reported 7 minutes ago

  @O2 your network is absolutely awful!

• 
  Rob Collins (@geordiequin) reported 9 minutes ago

  @O2 what is wrong with the loss of signal in North Hampshire, repeatedly have to restart as not registered on network, when I use it. Maybe I should try this when paying the bill to you

• 
  beth (@yesimbeth) reported 12 minutes ago

  @O2 priority/blue Mondays not working, help pls

• 
  Nilla (@Ladytelp) reported 14 minutes ago

  What a joke @O2 trying to upgrade my @sonyxperia phone and you only offer iPhones and Samsung you lost me as a customer now! Was a nice 17 years of using you but remember not everyone wants iPhones and Samsung products

• 
  mark callow (@markcallow10) reported 18 minutes ago

  @NWIWC01 @O2 Discounts are worthless they need to improve coverage drastically and stop the bullshit about coverage. They are well aware it’s nowhere near their claims. You can’t use 4/5g for miles and miles at a time it’s so bad