O2 Outage Report in Annfield Plain, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Annfield Plain, England
The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 23 days ago |
|
Newcastle upon Tyne
|
Phone | 25 days ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
|
North Shields
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
|
North Shields
|
Total Blackout | 5 months ago |
Community Discussion
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Emma (@Leggler75) reported from Gateshead, EnglandMy husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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Sami (@Sami_antha83) reported from Gateshead, England@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Boardman (Blakemore) (@LezBoardman) reported@O2 Oh it’s just going from bad to worse!! So there is no link between the fact that my new phone was due to be delivered today ( which hasn’t come) & the fact my SIM card suddenly stopped working ? I think uhave cancelled me in error? My hubby had had his phone & his sim is fine
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Jayne Lindsay (@jayneelinds) reported@O2 Please can you help, My phone data isnt working outside of europe and the online chat to 02 also wont connect..
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FiWa (@Fi79) reported@O2 Thank you. I've phoned customer services, got an even better deal 👍🏻
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david farthing (@davidcoinsit) reported@O2 why is getting MyO2 so difficult to prove that it really exists and I can access it. Totally frustrated via the app itself, the telephone auto help, customer services via phone and my local O2 shop stating that deals via virgin/o2 unlimited are "having this problem" Help!!!!
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Siân Davies (@Davies7Sian) reported@Abby_mx_ @O2 I hadn't had a signal for years.....they don't care
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Mike Dailly (@mikedailly) reported@PolicyScot @O2 Mobile companies are terrible. You can set up an account in seconds but try and give notice to terminate a contract and you have to jump through hoops and hurdles. Often you have to telephone them. They don't make it easy.
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Nath (@NathFerguson) reported@Brian_McLachlan @O2 Yh it’s poor I’m getting 0.87mb constantly data speed and no point in complaining they don’t do nothing to sort it, they just fob you off
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Jon Kiddie, Faculty of Advocates (Scottish Lawyer) (@KiddieJon) reported@mikedailly @PolicyScot @O2 I never picked grapes, but I’ve worked on several conservation building sites in Provence. An early start is necessary to justify an early finish thus avoiding chaleur insupportable.
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J (@ClanGimmy) reportedOne my friends is trying to set up a dongle with you over the phone. Whenever they ring 0344 809 0202 the customer service line, it transfers them to a dodgy fraud number. Any ideas? @O2
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.