O2 outages and service status in Annfield Plain, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Angie Orrick (@AngieOrrick) reported from Walker Gate, England@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇵🇪 (@afc_kri) reported@rubyyafc @O2 deadest network, 1 bar at home 0 at emirates
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Kieren Bushnell (@kbushnell1975) reportedSo, after more than ONE WEEK waiting for my promised call back from @O2 i am still waiting for you to resolve my serious complaint. Your customer service is frankly appalling. Call me back this week without fail!!!
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 Most phones made after 2018 support eSIMs tbh! iPhone XR and newer, Samsung Galaxy S20+, Google Pixel 3a and up... What phone are you rocking? We might be able to help you figure it out
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Nicole Penney (@Nicolef1Penney) reported@O2 I have never been so shocked at a multi million pound company. 6 hours (between live chat and a phone call) my husband spent yesterday trying to upgrade our 4 phones. However although the credit check passed your “business policy” won’t allow more than 2 to be upgraded …
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Graeme Nason (@GraemeNason) reported@O2 please can you DM me or explain why I’ve been waiting 3 weeks for my online account to be unlocked ? I’ve only called 3 times to fix and each time promised it’ll be fixed within a couple of days
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claire whyte (@clairewhyte12) reported@O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.
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🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reported@olive_blacklab @O2 Not ideal. I’m sick of it. Theres next to no reception at mum’s on any network, and at home I show 5G but data never works and calls are poor quality.
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Simon Gibson (@SimonGibson1508) reported@o2 why is your app so s?£t it never works!!!
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Viridis (@Lord_Viridis) reported@kbushnell1975 @O2 They never call back
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Lucy Bethell (@lucy_bethell) reported@Benleo I am currently on day four of having no phone signal, mobile data or WiFi thanks to @O2 They regularly cut off my service entirely (23 days total this year), no warning, no apologies. When you contact CS, if they actually answer, then they treat you like you are the problem!