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O2 outages and service status in Annfield Plain, England

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  • O2 generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • Dan05858044
    Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • daveyK1234
    Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

  • Leggler75
    Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • Sami_antha83
    Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

  • DarrenMorgan
    Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • luketerenceb
    Luke Terence Batten (@luketerenceb) reported from Washington, England

    @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • smiling_cyclist
    Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ohmygodjammie
    Jamie Nichole Watkinson (@Ohmygodjammie) reported

    @O2 trying to set up e-sim on my new phone but it says I have to contact o2 to do it but I can’t ring up o2 because got no signal on both phones. Help?

  • LilHay
    Hayley Laura (@LilHay) reported

    Stay away from @O2 prevented me from using my phone and data for a week. Done **** all to fix it and two replies in a week. Time to report them

  • simonfrank27199
    Go home . (@simonfrank27199) reported

    @EnglandRugby @O2 This is ridiculous dragging these players away , clubs fighting for playoff positions , European places , who ever decides this is an idiot . I hope no one gets injured.

  • grahamstyle
    Graham Style (@grahamstyle) reported

    I'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 Yeh it works .had no reply though .sent the problem and nothing, zilch, not a responce what so ever.but wouldnt expect anything different these days

  • lipsyfry
    Tim Fry (@lipsyfry) reported

    @O2 **** network do not waste your money

  • laurenwatkins88
    Lauren Watkins 🥃 (@laurenwatkins88) reported

    @O2 can someone please call me in regards to unlocking my account 'we've locked your account for security purposes' why? I havent logged in since I paid my bill last month. I call to get it unlocked and the call gets cut off twice! And to top it off signal is c**p!

  • TommyYorkshire
    Tommy 🔴 ⚪️ 🐻 ⚽️ (@TommyYorkshire) reported

    @O2 why has signal and service dropped so much since you joined up with @virginmedia?? Used to love O2 as customer service was great. Prices go up service gets less.

  • 1980Ally1603
    ally connor (@1980Ally1603) reported

    @O2 still no service after 3 days… call after call with no resolution. Really poor

  • xxk4yl2xx
    K (@xxk4yl2xx) reported

    @O2 Is there network issues or something? I switched from ee to o2, thinking network connection would be better, but all i have had sijce switchin is errors, and signal issues. My 5g shows as havijg 2-3 bars of service yet it keeps sayin checking network whenever im usin the internet