O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 hours ago
Durham	Phone	2 months ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Ciarán (@farrenciaran) reported 14 seconds ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  nufc4life (@CraigSi64474606) reported 29 seconds ago from Newcastle upon Tyne, England

  @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

• 
  Ian (@NTF_Ian) reported 5 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  Sheila Robson (@sheilavictoriaR) reported 8 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Andrew Willis (@ilovefluffy) reported 8 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Raj (@engg_rky) reported 9 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Tim Luckhurst (@TCHL) reported 14 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 16 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  Jonathan Anderson (@JonnaAnderson) reported 28 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Dean (@smiling_cyclist) reported 32 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  Tim Fowler (@timlibrarian) reported 34 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 38 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

• 
  Darren (@DarrenMorgan) reported 44 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 45 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  kirsty widdowfield (@kirstynewcastle) reported 48 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Gracie (@nossy1996) reported 49 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  Hannah (@HannahColley) reported 50 minutes ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

• 
  Tim Luckhurst (@TCHL) reported 53 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  nufc4life (@CraigSi64474606) reported 53 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  nufc4life (@CraigSi64474606) reported 55 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian (@iancharris) reported 5 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  ChainResolve (@Web3Resolve) reported 6 minutes ago

  @Toni_Joyce @O2 Hey, checking back in. Are you still having trouble with this?

• 
  Wes (@aussiebhoy88) reported 6 minutes ago

  @O2 @CamillaLatham30 Fix the app it's dogshit

• 
  Viridis (@Lord_Viridis) reported 8 minutes ago

  @MartinSLewis Now ask them why a large % of their customers cannot access their accounts or payment portal Broken for months but @O2 don't seem to care. It's ridiculous how I cannot look at any of my account or pay my bill using the online service

• 
  claire whyte (@clairewhyte12) reported 10 minutes ago

  @O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.

• 
  Jess (@Jessw1303) reported 11 minutes ago

  @O2 I’ve already logged it with your customer service team, they told me it was an IT issue that you were aware of but your replies here suggest you don’t!!

• 
  Neil (@NRManc) reported 15 minutes ago

  What a glorious pleasant surprise dealing with @O2 on here. Helpful. Polite. Pleasant. Understood exactly what my issue was and came up with a couple of solutions. If only all customer service on Twitter was as good

• 
  🇵🇪 (@afc_kri) reported 16 minutes ago

  @rubyyafc @O2 deadest network, 1 bar at home 0 at emirates

• 
  Mëtälmälc 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Metalmalc) reported 24 minutes ago

  @O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.

• 
  Kernal 💼🧼 (@chefkernal) reported 25 minutes ago

  hello @O2 do you accept freelance workers because the cell tower near my house is experiencing an outage and I can just do it for you if you want lmk