O2

O2 Outage Report in Annfield Plain, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Annfield Plain, County Durham, England 12/03/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Annfield Plain, County Durham, England

The most recent O2 outage reports came from the following cities: North Shields, Wallsend and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Shields Total Blackout
United KingdomWallsend Phone
United KingdomDurham Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomGateshead Wi-fi

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • LuckyTony72 🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • A11RNX Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SacredJP SacredJP (@SacredJP) reported

    @o2 @Telefonica No customer services, no My O2 app, cannot do sim swap, signal abysmal. Thanks!

  • jojowelshghoul Jolene's Book Corner (@jojowelshghoul) reported

    @O2 there's been no phone signal for nearly 12 hours, just keeps saying a mast is down @tescomobile

  • unfortunatalie Nat Guest (@unfortunatalie) reported

    I'm trying to upgrade my phone with @O2 because mine has stopped bricked itself and to complete the order they have to send a text to my number to confirm it's mine and apparently no one considered this might be, you know, an issue?

  • tharvey4877 Tam Harvey (@tharvey4877) reported

    @O2 @glastonbury Nope as I wud never ever go there in my life even if somebody paid me a million quid!

  • GleavesRobot Poppy | 💛💛 (@GleavesRobot) reported

    @O2 your signal has been awful for about 3 days now. Not getting the use out of my data. And text are taking forever to send and receive. What is going on. And when will it be fixed?

  • SarahNuzum Sarah Nuzum (@SarahNuzum) reported

    @O2 I’ve been without any real phone signal at home for over four days now. Apparently any upgrade work was meant to be completed tonight. This isn’t ideal when trying to work from home. When will full signal be restored?

  • willsagnew William Agnew (@willsagnew) reported

    @O2 any chance of being able to smart someone who can actually help me sort an esim out. Absolute joke. No one has a clue!

  • lauurenkelly lauren (@lauurenkelly) reported

    @O2 is something wrong with Signal??my boyfriend is on giffgaff which runs with o2 and he hasn’t been able to use his data for the past two days??

  • boomtastic1988 Jac (@boomtastic1988) reported

    @O2 I’m customer service and you don’t have that no more 😭😭😭😭😭 #thanksamillion #superfan #bestplaceever

  • Jon889 Jon 🏳️‍🌈 (@Jon889) reported

    @PureGym @O2 I can’t connect to the PureGym WiFi, it just shows it’s connected but there’s no data or login page. I’ve reset my network settings on my iPhone. I’ve been to two PureGyms and both never work. Can you help?