O2 Outage Report in Annfield Plain, County Durham, England
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Annfield Plain, England
The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 22 days ago |
|
Newcastle upon Tyne
|
Phone | 24 days ago |
|
Newcastle upon Tyne
|
Phone | 3 months ago |
|
North Shields
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
|
North Shields
|
Total Blackout | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
-
Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
-
Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
-
Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
-
Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
-
Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
-
Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
-
Gracie (@nossy1996) reported from Newcastle upon Tyne, England@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
-
Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
-
Sami (@Sami_antha83) reported from Gateshead, England@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
-
Emma (@Leggler75) reported from Gateshead, EnglandMy husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
-
Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
-
Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
-
🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
-
Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
-
P Tumilty P (@ppayne76) reported from New Brancepeth, England@O2 how do I cancel Netflix that are extra charges on my number?
-
sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
-
🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
-
nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
LES RAY (@itsnumber1) reported@O2 Network
-
Lydia (@WhiskersNMeows) reported@O2 Crappest network ever. Putting up a bill by £6 is ridiculous. As soon as my contract is up, I'm off.
-
Dan (@funke_dee) reported@O2 Network that doesn’t give a **** about loyalty.
-
Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland@O2 I understand if they are busy, but closing the chat without even giving a chance to explain is not customer service. The advisor just assumed things and closed the chat
-
Alma (@Alma1884ok) reported@virginmedia @TheBHF @O2 Can you confirm what address, no links, just the address to cancel ??? Have sent letters that are NOT being signed for by anyone from Virgin. It’s literally impossible to cancel with you.
-
Lou Logan (@lullibells75) reported@O2 paid my phone bill yesterday but you cut me off and I’ve had no service for 24 hours, your online chat is busy and I’ve been on hold for 30 minutes to sort this out 🤬🤬
-
kennypool73 (@peppakenny) reported@O2 Worst phone network in the history of the mobile phone.
-
Craft_Connor (@CraftConnor1) reported@Fullmet4lKitty @O2 I swapped from o2 to Vodafone and it was the best thing ive ever done o2 have been nothing but rude
-
kev coath (@only1kevcoath) reported@O2 Message to say, we are putting your bills up but you still get crap signal
-
Seán Seosamh 🇪🇺 (@SeanLXIV) reportedAfter last week's @O2 price increase of 17.3%, @bt_uk are reminding me that broadband is increasing by 14.4%. Of course they both dress it up as it's "contract", but they could choose to help customers by limiting the increase, they choose not to #RipOffBritain