O2 outages and service status in Annfield Plain, England
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- O2 generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Annfield Plain, England
The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
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Phone | 1 month ago |
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Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Jonathan Anderson (@JonnaAnderson) reported from Beamish, England@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Hannah (@HannahColley) reported from Gateshead, EnglandImagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Luke Terence Batten (@luketerenceb) reported from Washington, England@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Gracie (@nossy1996) reported from Newcastle upon Tyne, England@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AndrewLi2000 (@AndrewLi2000) reported@O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.
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Suzanne Shrewsbury (@susieshrew) reported@O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!
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IndifferentMonKeY- (@IndifferentM) reported@leemcbr37826036 @O2 the support is nightmarish. i'm in the middle of hell with them after them threatening court over a none existent bill. been going on since FEB. Was told in FEB it was all sorted....now even worse!! Do not use 02. They're dreadful
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Pagey (@mpageuk) reported@O2 a phone mast has been down in my area for over 2 months.What is the SLA for this issue, ticket no 30199571
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Chad (@Chad24162711258) reported@O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!
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Uptown entertainment discos (@Uptowndiscos) reported@O2 I did put on my message 02 business customer
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Rcmnsotp (@rcmnsotp) reported@O2 Your 5G does not work around Waverley station EVER, and I know it’s not my phone as everyone I know that’s on your network says the same, it’s like some sort of black hole.
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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LT🌷 (@lozmach) reported@O2 not only that, but the signal is shocking. Can’t get signal anywhere, never mind internet. 10+ years of being a customer for this.
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IndifferentMonKeY- (@IndifferentM) reported@ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!