O2 Outage Report in Annfield Plain, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Annfield Plain, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone | |
| Durham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Hawke ✌
(@Louhawke1994) reported
Spoke to a member of your team over the phone. Told me someone would be in contact with me within 3 days. That was 2 weeks ago. I'm paying for my data, texts and calls but you've refused to fix my phone. I want to leave my contract under the acts of goods act 1979 @O2
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Dot
(@TessaF2908) reported
@O2 Trying to claim a code for Odeon on the O2 Priority app which were released yesterday but now says out of stock? I swear the codes don’t get used up that quickly, I’ve never had an issue before.
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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Paula Howarth
(@PaulaJHowarth) reported
@o2 thought you might have done a better job than @virginmedia at customer service nope! I’ve just been cut off by her I wasn’t even angry! - absolutely fuming now - how dare you do that to a customer you’re ripping off! Joke!
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MIA M
(@MIAM90993214) reported
@O2 THIS HAS TO BE THEE WORST PHONE COMPANY EVER - CHARGING VULNERABLE CUSTOMERS DATA FOR MONTHS THAT DOES NOT EVEN WORK; CALLED CUSTOMER SERVICE SPOKE TO ANDA IN South Africa WHO LIED TO VULNERABLE CUSTOMER OVER AND OVER - I HOPE NO VULNERABLE PEOPLE'S CHARITY WORKS WITH THEM.
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Raymond Walsh
(@raymondwa1sh) reported
@O2 I have friends who are with EE who have been told by their customer service that is included with their roaming charges so I just wanted to double check
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Paul
(@paulhayward200) reported
@ThreeUK Well a big well done to Three this morning. My better half woke to 5G. Three could teach @O2 @VodafoneUK how to run a decent network as their network coverage is pathetic .
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Tom Shires
(@tomshires1987) reported
@Treehk2 @O2 To be honest they’ve dealt with my query brilliant. Lee in customer service deserves a shout.
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Paula Howarth
(@PaulaJHowarth) reported
@o2 @virginmedia just cut me off because I said your customer service is so poor, and I didn’t even say it angrily even though I should be because you have lied!
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Holmezy
(@allancooper007) reported
@O2 I am fuming with your customer service over the past 24 hours, ignoring my DMs and tweets what’s going on