O2 Outage Report in Annfield Plain, County Durham, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: Durham, and Newcastle upon Tyne.

City	Problem Type	Report Time
Durham	Phone	19 days ago
Newcastle upon Tyne	Phone	21 days ago
Newcastle upon Tyne	Phone	3 months ago
North Shields	Internet	4 months ago
Newcastle upon Tyne	Phone	4 months ago
North Shields	Total Blackout	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Raj (@engg_rky) reported 17 seconds ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Tim Fowler (@timlibrarian) reported 2 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 8 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  andrew 🎃 (@ilovefluffy) reported 11 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  philip (@fredspoon) reported 21 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Gracie (@nossy1996) reported 21 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 22 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  Victoria Murtha (@VictoriaMurtha) reported 23 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 31 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  sarah hunter (@sarahhunter25) reported 31 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  andrew 🎃 (@ilovefluffy) reported 34 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  Angie Orrick (@AngieOrrick) reported 36 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  P Tumilty P (@ppayne76) reported 39 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  Paul Frampton (@headcoverlova) reported 42 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Darren (@DarrenMorgan) reported 43 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 44 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Andrew Willis (@ilovefluffy) reported 45 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Sheila Robson (@sheilavictoriaR) reported 47 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 48 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 56 minutes ago from Newcastle upon Tyne, England

  @O2 Your service in NE2 is shocking

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  clairbear (@clairbear00) reported 3 minutes ago

  @O2 customer service has been shocking. My poor mum been without a phone for 4 weeks now! Yous keep promising to sort issue and phone me back as you can't phone her phone and I'm still waiting!! But your still charging her!!! #disgusting

• 
  Sean Tobin (@SeanTobin1997) reported 3 minutes ago

  @O2 No, I ended my contract and you continue to bill me even though I wasn’t a customer. So I contacted the bank to claim the funds back and every time I tried to contact you to resolve the situation you couldn’t find my information because I was no longer a customer.

• 
  Jake | JCyberSec_ (@JCyberSec_) reported 4 minutes ago

  @KirstySmith2012 @O2 All I can suggest is keep your phone on silent. Not great advice but sadly the blame lies with your network provider for not blocking these messages on their network

• 
  Danai (@lovedaniella) reported 5 minutes ago

  @O2 I got a Wizkid presale ticket email for tomorrow...and not today now it's sold out?!..would the link in the email for tomorrow still be valid and direct me to 02 as a priority customer for tickets?

• 
  Sean Tobin (@SeanTobin1997) reported 7 minutes ago

  @O2 You then sent my information to a debt collector but you have no right to these funds as I am not a customer and every time I contact you it's too complex for an advisor to resolve.

• 
  Bickers (@helenbick79) reported 7 minutes ago

  @O2, Hi there, I can't seem to load the Disney+ discount. Is someone able to help? I have a screen shot with the error message if you need it

• 
  Persephone (@PersephoneMcIn2) reported 8 minutes ago

  @O2 usually pay £85/month for 2 phone contracts…have done on these for a long time. Yet you’re taking £199 from me this month for this! How does one address this. Have never got your app to work. #customerservice

• 
  🚮™️🛂 (@tm_hatton) reported 13 minutes ago

  @O2 why is your 4g so bad paying £53 for something that doesn’t deliver a service didn’t sign up for that surly the ombudsman can get me out of my contract.

• 
  Zeph (@ZephSib) reported 14 minutes ago

  @O2 trying to make an additional payment for your device, is literally the most frustrating thing you can do on O2..... 5 days later I give up after being told by an customer agent that they I have made 8 payments in the last 8 months doesn't exist 🤔☹

• 
  Jake | JCyberSec_ (@JCyberSec_) reported 15 minutes ago

  @ljhew86 @O2 Don't use static domain blocks. This is too slow. You need to create a rule to detect this traffic dynamically based on patterns and other fingerprints Dynamic analysis is how you should block Static block lists have a place but not against these fast flux threats.