O2 Outage Report in Annfield Plain, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Annfield Plain, County Durham, England
The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone | |
| Durham |
Total Blackout | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Amran Ashraf
(@A11RNX) reported
from
Newcastle upon Tyne, England
@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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🎃 🎃 Lucky Tony 🎃 🎃
(@LuckyTony72) reported
from
Hebburn, England
@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Lucky Tony
(@LuckyTony72) reported
from
Hebburn, England
@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Newcastle upon Tyne, England
@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Comfortably Numb
(@derfdj2) reported
@BarbaraJMar @O2 Terrible. I cancelled with them recently when they left me without a working phone for SEVEN WEEKS. Truly shocking customer service
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SDC1
(@SDCForeverMe) reported
@adz232 @O2 @EE No thank you, EE are owned by BT, just as Plusnet are,so I would rather have anybody else rather than BT. I am sure O2 will get it fixed but my last company mobile was on EE and that was rubbish. O2 just need to fix this one.
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Katie
(@Katie65713110) reported
@ItsOllieYo @O2 I almost gave up when I got no help from support team luckily someone here referred me to @Robertsjames111 on twitter Dm him and he got it fixed for me all thanks to him contact him now
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Pyeinthesky
(@pye_in_the_sky) reported
@O2 since I took a new contract with you in Feb, I've had poor data connection almost every day & I'm so fed up of it. Even when there isn't an issue with a mast (according to my network app). Paying a lot for unlimited data when it's barely usable, what a joke.
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Define Normal
(@nodaybuttoday81) reported
If you are looking for a phone service in Birmingham forget @O2 Appalling coverage. Never any service in Fiveways and Cotteridge. Im paying to carry an expensive rock in my pocket! #o2
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Tweet_85
(@Tweet_0100) reported
@O2 I have finally managed to sort most issues but did lose out because I was charged for tariff which should have been marked as cancelled.
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🇺🇦 Zeeshan 🦀🚁🛩️⚡
(@zeenix) reported
apparently due to people at @o2 shop messing things up, we ended up w/ getting our broadband connection deactivated and after many calls we were told it's impossible for them to revert this & we've to wait till Nov 3 to get the new (faster) connection. WTF?????????????????
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doreen
(@doreen70458931) reported
@O2 hi I am going on holiday this Saturday and want to use the airport lounge offer but it says I’ve already used it but o haven’t .. help … thank you
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Tweet_85
(@Tweet_0100) reported
@o2 why is it, as an existing customer of many years it is impossible to get in touch by phone, social media of recent and chat. They only way to get in touch quickly is to make out you’re a new customer through chat and bosh! You get an o2 rep straight away!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.