O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: North Shields, and Newcastle upon Tyne.

City	Problem Type	Report Time
North Shields	Internet	5 days ago
Newcastle upon Tyne	Internet	18 days ago
Durham	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Sami (@Sami_antha83) reported 31 seconds ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

• 
  Hugh Toner (@scoobyhugh8) reported 3 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Ian (@NTF_Ian) reported 14 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  Tim Luckhurst (@TCHL) reported 19 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported 21 minutes ago from Hebburn, England

  @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

• 
  nufc4life (@CraigSi64474606) reported 22 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

• 
  Philip (@fredspoon) reported 23 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  nufc4life (@CraigSi64474606) reported 24 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

• 
  Ciarán (@farrenciaran) reported 26 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  Tim Luckhurst (@TCHL) reported 28 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 29 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  Dean (@smiling_cyclist) reported 32 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  kirsty widdowfield (@kirstynewcastle) reported 37 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  nufc4life (@CraigSi64474606) reported 43 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Paul Frampton (@headcoverlova) reported 44 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Emma (@Leggler75) reported 45 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Luke Terence Batten (@luketerenceb) reported 48 minutes ago from Washington, England

  @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 54 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

• 
  Angie Orrick (@AngieOrrick) reported 57 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  stuart urquhart (@stuarturquhart1) reported 59 minutes ago from Whickham, England

  @O2 website and app not working 😕

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jake Moore (@JakeMooreUK) reported 32 seconds ago

  @O2 Yes. But it shouldn’t need this. I slightly understand when it’s a busy area with lots of people but it’s 2026 and we shouldn’t be overloading it. It would be better if you just said no service. Frustrating.

• 
  DataEatsWorld (@dataeatworld) reported 1 minute ago

  @maxkarpis @O2 The worst part is, I think Revolut is an MVNO and uses O2's infrastructure.

• 
  Jade Russell (@Jade_Russell) reported 2 minutes ago

  @O2 my signal has been shocking for over a week now! No 5G, barely any 4G and struggle to make and receive calls! No doubt I’ll still be expected to pay my full, high, bill come the end of the month! Possibly time to shop around after 15 years!

• 
  Andy Grice (@AndyGrice1979) reported 3 minutes ago

  @O2 over 6 weeks since you locked myO2 account and you still haven't resolved it! Formal complaint sent but no response to that either!

• 
  Paul Ormerod (@PaulOrmerod5) reported 4 minutes ago

  Stay well clear of of @O2 there deals look good on paper but if it comes to even the slightest issue you will be passed around a team of people who couldn’t tie a shoe lace let alone deal with a loyal customer who has been with them since 2012….absolute joke

• 
  Niamh Skinner (@niamhskinner) reported 4 minutes ago

  @O2 That’s what it says online but still doesn’t answer my question! For example, I get signal in north London, but never inside the emirates due to the amount of people. The map shows satellite covers that area. Will my phone switch to satellite because it can’t connect to 5G?

• 
  suraj kaushal (@onesuj) reported 4 minutes ago

  @davehpayne @O2 Switched to Sky mobile for this reason. Poor service.

• 
  Naomi Milward (@naomimilward41) reported 5 minutes ago

  @O2 Priority app still down re Blue Mondays - are you doing this to all your customers on purpose so you save money?! Please sort it out! #CustomerExperience

• 
  MR_TRAVIS (@Travis_techz) reported 9 minutes ago

  @me_marifi @virginmedia @O2 Send me a DM for help

• 
  the truth (@lightyonreal) reported 10 minutes ago

  @O2 Im really sick of how **** your 5G network reception is sort it ******** out!!!!