O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: North Shields, and Newcastle upon Tyne.

City	Problem Type	Report Time
North Shields	Internet	3 days ago
Newcastle upon Tyne	Internet	16 days ago
Durham	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Angie Orrick (@AngieOrrick) reported 46 seconds ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 1 minute ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Lucky Tony (@LuckyTony72) reported 3 minutes ago from Hebburn, England

  @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

• 
  Kyle Marleau (@KyleMarleau) reported 4 minutes ago from Walker Gate, England

  I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

• 
  Hugh Toner (@scoobyhugh8) reported 6 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  Philip (@fredspoon) reported 7 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  nufc4life (@CraigSi64474606) reported 9 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported 10 minutes ago from Hebburn, England

  @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

• 
  Sheila Robson (@sheilavictoriaR) reported 15 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 16 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Mark Mowbray (@MarkMowbrayNE) reported 18 minutes ago from Newcastle upon Tyne, England

  @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 21 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

• 
  Philip (@fredspoon) reported 27 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Jonathan Anderson (@JonnaAnderson) reported 30 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 30 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 33 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  sarah hunter (@sarahhunter25) reported 46 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

• 
  Ian (@NTF_Ian) reported 53 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  nufc4life (@CraigSi64474606) reported 53 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 55 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevie Brown (@SASBroons) reported 2 minutes ago

  @sky @O2 what are you planning to do to compensate customers who have suffered a drop in service due to "upgrades" no service to many in EH26 Penicuik. The timescale getting longer 😤

• 
  Jake Moore (@JakeMooreUK) reported 5 minutes ago

  Does anyone know the rules of @O2’s 4G/5G game? I can see the signal, but apparently that’s not enough to unlock internet access…

• 
  Permanently Exasperated (@MrHenryFH) reported 6 minutes ago

  .@O2 - Are your call centres in the U.K.? I need to speak to yourselves about something and due to hearing issues I need to speak to someone who can converse in clear English. Ta.

• 
  Ms Sen (@MsSen13623740) reported 8 minutes ago

  @O2 no signal for the last few months 🥲

• 
  Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported 11 minutes ago

  @O2 Blue Mondays not working this morning. When will it be fixed?

• 
  Jamma (@johnboy2806) reported 12 minutes ago

  @O2 issues with Blue Monday today - it's giving me an error message!

• 
  Quinque (@IBearhugz) reported 12 minutes ago

  @Happyengland79 @O2 I’m having the same **** with o2 I wanted to cancel but they convinced me to stay and its been pure **** since then

• 
  Sarah Loughran (@SarahDruscilla) reported 13 minutes ago

  @O2 Thanks I used it & we get “good outdoors”. That is a definite reduction in service as it used to be good in & outdoors. Why have we experienced a reduction in service?

• 
  Mr J (@Mr__J_J) reported 19 minutes ago

  @O2 @Raphas_Angel_ You customers deserve better signal

• 
  Chelle B (@redshellybelly2) reported 19 minutes ago

  @O2 since you've added a "new spin" on Blue Mondays, I'm just getting an error #help #O2Priority