O2 outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Durham	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Philip (@fredspoon) reported 6 seconds ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Lucky Tony (@LuckyTony72) reported 56 seconds ago from Hebburn, England

  @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

• 
  Angie Orrick (@AngieOrrick) reported 2 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  nufc4life (@CraigSi64474606) reported 4 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Philip (@fredspoon) reported 16 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 18 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  Ian (@NTF_Ian) reported 20 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  Tim Fowler (@timlibrarian) reported 20 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Dan (@Dan05858044) reported 25 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 34 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  Hugh Toner (@scoobyhugh8) reported 34 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Jonathan Anderson (@JonnaAnderson) reported 35 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Emma (@Leggler75) reported 36 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 41 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  sarah hunter (@sarahhunter25) reported 42 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

• 
  sarah hunter (@sarahhunter25) reported 43 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  andrew 🎃 (@ilovefluffy) reported 43 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  peter nixon (@petern280) reported 48 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  Darren (@DarrenMorgan) reported 48 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Dean (@smiling_cyclist) reported 49 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇵🇪 (@afc_kri) reported 4 minutes ago

  @rubyyafc @O2 deadest network, 1 bar at home 0 at emirates

• 
  GethinMichaelDavies (@gethinbach) reported 5 minutes ago

  @O2 @ad_moran4 Stay away from O2, signal is dire everywhere!!

• 
  love, light & hope ✨️ (@LoveLightHope2) reported 5 minutes ago

  @O2 customer service sucks, having so many issues trying to place a new order as an existing customer. Website broken, customer service reps don't fix the problem. Soooo annoying.

• 
  SRao (@leelamalur) reported 6 minutes ago

  @O2 appalling service. Cannot access online account, held on the phone for over an hour and cannot make payment either? Now you issue a penalty for non payment! Cant wait to quit the contract.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿MuRty/HyperWelsh🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Cmurty02) reported 8 minutes ago

  @O2 Sorry, a phone mast close to you isn't working. sorry. Our engineers are on the case. This have been like this for over 3 weeks now in newport spytty np194qq and glan llyn area. when is this going to be fixed? no internet or phone signal and i need it for work 😡🤬

• 
  Damn i (@tehscreener) reported 9 minutes ago

  phone shows 5g but acts like its 1 bar of 3g honestly @O2 might be the shittest network in the UK

• 
  Jen (@JRY1998__) reported 14 minutes ago

  @o2 you see your network is a joke

• 
  Pam Holmes (@pammieh2003) reported 16 minutes ago

  @O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!

• 
  Samantha♥️ (@XxSammie_89xX) reported 17 minutes ago

  @O2 No service what so ever, WiFi at home sadly that's useless when your child's school can't even phone you! No 4g...no one can call, you need to reimburse your customers for 10 days when they are paying for a service they arent even receiving

• 
  claire whyte (@clairewhyte12) reported 18 minutes ago

  @O2 I already did. You said you couldn’t help.