O2 Outage Report in Annfield Plain, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Annfield Plain, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Annfield Plain, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your service in NE2 is shocking
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kim
(@k84_kim) reported
@PlummerZac @O2 I've not had any signal all evening
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Zac Plummer
(@PlummerZac) reported
@O2 hi please could you reply about my issues with my SIM card and PAC code. PAC acids was meant to be applied yesterday, seems to have been attempted to be applied today but I’ve had no signal since about midday.
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Lauren Paterson
(@laurenpat91) reported
@O2 terrible customer service!! Still no reply to any emails concerning an urgent matter!
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charles
(@chxrleswatson) reported
@O2 @LoveIsland 25gb limit is a bit crap
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Angela R
(@angier79) reported
@O2 Tried these. It’s not a good coverage area, have to walk down the street to get a signal, it’s infuriating
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K
(@CraftyNoon) reported
@O2 I’ve been trying to port my number over and I’ve had no signal for almost 24 hours but the goalposts keep getting moved by the call centre. First it was by 6 pm then by morning then by the time I lost signal now by 6pm today. Why different answers?
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Josh Gough
(@goughy011) reported
@O2 I am appalled at my recent treatment and lack of customer care. In the current climate of nationwide financial HARDSHIP which is exacerbated as a new parent, I feel completely let down. Please advise on how to take my current (ignored) complaint further #poorcustomerservice
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🍑🦋Nicola🦋Peach🦋Peach🦋🍑🦋
(@NicolaPeach) reported
@O2 please use any other delivery service than DHL!! Ordered phone on Saturday & was told next day delivery. It’s now Tuesday & I still don’t have my phone - DHL lying that they’ve attempted delivery even when I’ve been at home!!
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Councillor Marina Sharma 💚 💙🌹
(@MarinaSharma07) reported
@O2 I’ve spoken to customer services thanks
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Natalie
(@natters_natters) reported
@O2 please can you help. I can't get my new phone to connect to the WiFi. It will only connect without Internet?