O2 Outage Report in Whiteley, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Whiteley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Ryde, Gosport, Winchester, Portsmouth, Havant and Warnford.
City | Problem Type | Report Time |
---|---|---|
Southampton | Phone | |
Ryde | Phone | |
Southampton | Internet | |
Gosport | Internet | |
Winchester | Phone | |
Southampton | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cormac Padley
(@CormacPadley) reported
@O2 Is their anything that can be done as I’m fed up of ringing customer service an being told the same thing ?
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Emma Brown
(@EmmacaslinBrown) reported
@O2 trying to make a complaint and it is absolutely impossible. live chat for 30 mins who directed me to the call center. 6 different people over 40 mins and have to explain each time. The last one had terrible reception, promised to call and didn’t. Who can help- ofcom?
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🌜Moonchild🌛
(@GlitterMermaid3) reported
@O2 can some help me im trying to get my buds but its saying the IMEI is not recognised?
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Phil Wareing
(@phil_wareing) reported
@O2 worst customer service experience ever. Shocking, 2 weeks trying to sort SIM swap over, basic stuff made impossible,.literally hours on the phone, awful,.. now just send final bill for both accounts, no way I’m staying with O2 your awful
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sarma mullapudi
(@sarma_mullapudi) reported
@O2 recently I switched to O2 since from LycaMobile using mobile portability. Since then I am not able to receive any text messages. It’s been more than 10 days I am not able to receive any text messages and no one from O2 able solve my issue. If anyone out there can help me.
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Dave
(@Binitdave) reported
@VodafoneUK If Vodafone is giving out expired codes then that's a kick on the ⚽⚽'s to people. If that's the case Im sure @O2 will be able to help.
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Lyndsey Revill
(@revill_lyndsey) reported
@O2 I can’t log onto my app? And the verification code is not working when I say I can’t log in?
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Grrooves💚
(@grrooves) reported
@js_utba @O2 in Plymouth. Same for everyone that's on the network. Never known anything like it. They haven't done anything to help me either.
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J 🇬🇼
(@js_utba) reported
@grrooves @O2 I’m on O2 too and agree, the signal is horrific, especially in the city centre
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Prefix
(@mattmitch66) reported
@OiDeegan @maitlis @O2 I used to get similar reactions when Natwest would call me out of the blue to sell me some insurance product or other. I'd put *them* through security, by asking for my sort code or bank account number. They'd refuse. I'd hang up. Then i left for Nationwide.