Plusnet Outage Report in Windlesham, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Windlesham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Windlesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Windlesham, Surrey, England
The most recent Plusnet outage reports came from the following cities: London, Hayes, Bracknell, Sandhurst, Windlesham, Slough, Feltham and Guildford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Windlesham, England
Latest outage, problems and issue reports in Windlesham and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Angeline Clean (@NortysTweets) reported from London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Brendan (@wildlime) reported from Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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jnthn (permanently broken) (@JSDBroughton) reported from London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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mtrinh (@miktrinh) reported from London, England
@Plusnet broadband is down in SE23 1AN area
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Chris Furneaux (@cfurneaux) reported from London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Phil (@hastiecamera) reported from Hillingdon, England
@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Carlitos del Grana (@carlospinto08) reported from Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Chris Furneaux (@cfurneaux) reported from London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Phil (@hastiecamera) reported from Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Alex White (@AlexWhiteGB) reported from Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Anya Gair (@anyaebgair) reported from London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Woolfenden (@WoolfendenAnn) reported
@Plusnet we are having real issues with Internet dropping off every 10 mins on so. Could someone help please?
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Plusnet (@Plusnet) reported
@HarbourAdam I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Jake Avis (@JakeAvis96) reported
@Plusnet interested in a sim only deal via money saving expert which includes a £25 plusnet reward card. I'm a broadband customer at present but am switching away, am I eligible for the data boost? Also, can both me and my partner claim a £25 reward card? Thank you.
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Ian Garfield (@iangarfield) reported
Hey @plusnet, having some issues with the WiFi on our router. Any chance you can support please :D
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Louise Fenton 💙 (@rosieraecrafts) reported
@Plusnet Morning. My mobile phone is declining all landline calls this morning. Mobile to mobile is fine but landline is getting blocked. Is this a known issue? Thanks.
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Su Lacy (@woolcycle) reported
After 4 days with no mobile signal thanks to Eunice I had a day on yesterday and could therefore use my bank account. Off again today. 4 more letters in @Telegraph today about BT digital phone service outage & problems in powercuts. @bt_uk @Plusnet
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Plusnet (@Plusnet) reported
@KarinAHPed I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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MamaBear (@MamaBearwill) reported
@Plusnet I’ve tried contacting purecard as was previously advised but cannot get an answer. Just curious if this reward was from plusnet why do I have to chase this up? Customer service surely should do that?
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@stuiesav (@stuiesav) reported
@plusnet #Internet still #broken and no service update for ages - When can you let us know what is going on with your service in the TN19 / TN21 postcode areas please???
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martin peters (@martinp23551490) reported
@Plusnet why did your engineer allister not turn up for the appointment today had loads of text's but no show then get message saying job complete never saw anyone whats going on?