Plusnet outages and service status in Welwyn Garden City, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Welwyn Garden City, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (75%)
- Wi-fi (25%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Welwyn Garden City, England
The most recent Plusnet outage reports came from the following cities: Enfield Town, Stevenage, and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
Internet | 12 days ago |
|
Stevenage
|
Wi-fi | 19 days ago |
|
Stevenage
|
Internet | 19 days ago |
|
Enfield Town
|
Internet | 20 days ago |
|
Hoddesdon
|
Internet | 2 months ago |
|
Hitchin
|
Total Blackout | 2 months ago |
Community Discussion
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Plusnet Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Jonathan Behar (@JonathanBehar) reported from Barnet, England@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Ben Smart (@BenSmart1) reported from Watford, EnglandHopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a joke
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Jazz Coll (@JazzColl) reported from London Colney, England@SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.
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Louise 🌈 (@louise_sarah) reported from St Albans, EnglandWhat I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Justin Naughton (@JustinNaughton_) reported from Stevenage District, EnglandVisited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer
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Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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K Jackson (@kjackson1984) reported from Barnet, England@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Darren Altman (@DarrenAltman) reported from London Colney, England@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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miac notnats (@MiacNotnats) reported from Barnet, England@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Louise (@louise_sarah) reported from St Albans, EnglandLiterally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet no connection again , wtf , can’t wait till October when contract ends
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clarity Copiers (@ClarityBristol) reportedAnyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet
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Richard (@visitandtravel) reportedI just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
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rosie posie (@rosieon25371922) reported@PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged
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Ste (@Stevanobalabala) reported@Plusnet I’m due for renewal with you next month and have been with you for years now but getting sick of new customer getting gift cards and there’s better deals with other suppliers that are significantly cheaper. Why should u stay with you?
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Gina (@BlondeTalksSkin) reported@Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼
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Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reportedForced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??
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GreenSparky (@colinwa47152885) reported@WeAreOpenreach I cant get a straight answer! Your communication to my ISP is terrible, you text me to say your coming for an appointment to install FTP but plusnet know nothing about it. 5 months since my order was placed, and this will be my 3rd day taken off of work unpaid.
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Fatch (@GaryThatcher2) reported@Plusnet so I cancel my contract with you 6-8 weeks ago and you now take a new payment from my account today. Then I’m told it’s ok you can have it back in 30 days… wtf?
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Carl Fandidango (@ComTekMan) reported@CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).