Plusnet Outage Report in Welwyn Garden City, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Welwyn Garden City come from postal codes AL8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (16%)
-
Total Blackout (9%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Watford, Luton, Welwyn Garden City, Enfield Town, Radlett, Borehamwood and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Watford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
-
K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
-
Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
-
Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
-
Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
-
Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Liv 🤍
(@MilaVieX) reported
@Plusnet hello! I'm a broadband customer and would like to start a SIM only phone contract too. You have an offer on that I'd like to purchase. My current contract ends on 27th January. Can I purchase your contract and select the start date as the 28th?
-
Kirsty
(@kirstyhannam) reported
Are @Plusnet having problems today? No internet for the past hour. Landline phone fine, but no broadband.
-
Dr Nilufar Ahmed
(@ahmed_nilufar) reported
@Plusnet am having huge trouble with my connection in BS1 can you advise please. Thank you
-
Jabby Dodger. Informed refuser
(@BuzzBeardy) reported
@Plusnet I’ve sent a DM regarding my SIM, the second one has arrived but not activated and I can’t call to activate it, really disappointed with the service so far!
-
Aled Roberts
(@aledrob) reported
@SkyUK currently looking for a replacement ISP to @Plusnet due to poor customer service. Does Sky Broadband allow upgrades to FTTC to FTTP broadband mid contract if it becomes available to my household?
-
Alan Isaacson
(@metalheed) reported
@Plusnet why would I have "additional call charges 07/12/21 to 06/01/22 £0.50 on my bill? I've never had a phone plugged into land-line.
-
John Bs Taxi Service
(@jburke040) reported
@Plusnet I asked to finish contact on 20 th January, I did not ask to stay with PLUSNET and I cancelled my DD for you, and getting in touch with trading standards and reporting you for your conduct Your the most corrupt service and a shower of bullies,
-
dfw1wise@hotmail.com
(@dfw1wise) reported
@Plusnet I have sent three emails to customer support and no reply my contract is up today and i asked about renewal in December no reply have been charged out of contract fee which is £16 more / month so have cancelled direct debit
-
Kazzaroony
(@Kazzaroony2) reported
@Plusnet your customer service number is not recognised when you click through from the website. However if I type it in to my phone and dial that way it works.
-
Anne
(@Anne84168766) reported
@Plusnet What defines you is a Co that has no idea! I sent letter of complaint to PN & I just had a call from Raj in complaints to tell me that HE thinks the letter I got from them is not threatening in any way. Let's see what the Ombudsmen says. Raj is ignorant!