Plusnet outages and service status in Welwyn Garden City, England
No problems detected
If you are having issues, please submit a report below.
- Plusnet generated 0 outage signals in the last 24 hours around Welwyn Garden City, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (75%)
- Wi-fi (25%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Welwyn Garden City, England
The most recent Plusnet outage reports came from the following cities: Enfield Town, Stevenage, and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 21 days ago |
|
|
Wi-fi | 28 days ago |
|
|
Internet | 28 days ago |
|
|
Internet | 29 days ago |
|
|
Internet | 2 months ago |
|
|
Total Blackout | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
-
Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
-
Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
-
Louise (@louise_sarah) reported from St Albans, England@Plusnet Yes I have done that many, many times. It does nothing to help.
-
Louise (@louise_sarah) reported from St Albans, EnglandLiterally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
-
The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
-
Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a absolute joke
-
Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
Justin Naughton (@JustinNaughton_) reported from Stevenage District, EnglandVisited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer
-
Priya 🦖 (@sayitrightltd) reported from London Colney, EnglandExtremely disappointed by @Plusnet customer service. Unprofessional internet provider
-
Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet customer service a absolute joke
-
miac notnats (@MiacNotnats) reported from Barnet, England@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
-
Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
-
Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
-
Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
-
Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
-
5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
-
K Jackson (@kjackson1984) reported from Barnet, England@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
-
Amandip Sidhu (@AmandipSidhu2) reported from Watford, England@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
PeteS (@PeteS111) reported@Plusnet No emails for days, messages that mailbox full, it isn't. Have I been migrated - no idea as am not receiving messages. This really is unacceptable, how about someone extracts their digit & sorts these issue now
-
david eckley (@galalaxyquest) reported@Plusnet Plusnet please respond to my PM complaint
-
DerylLynn on stranger’s island (@DerylLynn) reported@Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here
-
peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
-
Craig Jump (@Craig_Jump) reportedHow is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet
-
Jay (@Jason87r) reported@JoshCF_ Go plusnet alot cheaper and had no issues at all
-
ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)
-
Alyssa Jade C (@AlyssaJade7274) reported@Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.
-
Sean Clarke (@SeanClarke17595) reported@LozzaFox We had max 12-14 mb/s from Plusnet. I was paying £44/ month inc tel line ( no mobile signal either) Starlink I get 100mb/s for £35/m and VoIP for phone £4 It’s the way to go !
-
Rich Foxen (@RichFoxen) reported@downdetector issue with PlusNet. CO7 area.