Plusnet Outage Report in Welwyn Garden City, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Watford, London, Barnet, Luton, Abbots Langley and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Snah Bhatti
(@SnahBhatti) reported
@Plusnet since no one has contacted me to let me know if my Broadband is active yet can you let me know if it is? I mean I’ve been waiting since the 3/11 we are now on the 8/11 #fail #plusnetaretheworst
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Simon Paulton
(@Psymonkee) reported
A week of utter garbage internet yet again from @Plusnet which I doubt is going to get better anytime soon. Barely usable on some sites and a waste of time entirely on others.
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Ruth B
(@rootiebur1) reported
@Plusnet Struggling with internet connection all day in Milton Keynes. Obtructing my ability to work etc. Please advise & fix ASAP. Thanks.
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Cameron Phillips
(@Cripleh) reported
The answer to avoiding #doctorwho spoilers is to have your ISP make sure your internet is down all day. Cheers @Plusnet.
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Plusnet
(@Plusnet) reported
@danrolfejohnson Hi There Dan, I'm really sorry about the issue with slow speeds, I've just checked your account and can see you called in this morning, has that sorted it out or do you need further support from us on this? - Adam - Plusnet Sheffield
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kathryn benton
(@kathrynbuk) reported
@Plusnet poor show! Having to call 4 times over last two days to get account cancelled properly and refund sorted after we thought cancellation was done in July only for you to be taking money for the last 4 months due to not doing job properly!! 40 mins on and off hold! 😡
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sarah
(@The2ndSarah) reported
@Plusnet how can I recycle my old router. New one sent out as I’ve been having connectivity issues.
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The Corporation
(@Corporation_uk) reported
@Plusnet my contract has just come to an end and I'm unable to renew or upgrade as there is an order error tied to my account + ur support team don't seem to care
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Power Quest
(@PowerQuestBand) reported
@Plusnet Message sent......anyone else experiencing such issues?
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Suzy Richards 🇪🇺
(@serichards) reported
@KirstenTisdale I’ve been with plusnet mobile for a long time. Based on EE but cheaper. Don’t support shortcodes though which can be a bit of a pain sometimes. I’ve not really needed much help apart from an initial voicemail issue in the beginning. Been fine since (kiss of death!)