Plusnet outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent Plusnet outage reports came from the following cities: Luton, and Stevenage.

City	Problem Type	Report Time
Luton	Internet	7 days ago
Stevenage	Internet	28 days ago
Luton	Wi-fi	2 months ago
Barnet	Internet	2 months ago
Luton	Internet	4 months ago
Luton	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Gary Reynolds (@Gutbuster40) reported 48 seconds ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  247 London Locksmith (@247LondonLocks) reported 5 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  Ben Smart (@BenSmart1) reported 7 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Monopoly Dog (@DogMonopoly) reported 7 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 7 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  miac notnats (@MiacNotnats) reported 10 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  5OMOFD 🧐 (@joe_deakin) reported 12 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Tasha Fine (@branat01) reported 20 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

• 
  Tasha Fine (@branat01) reported 21 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

• 
  Gary Reynolds (@Gutbuster40) reported 21 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Tasha Fine (@branat01) reported 36 minutes ago from Enfield Lock, England

  @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

• 
  K Jackson (@kjackson1984) reported 38 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  Gary Reynolds (@Gutbuster40) reported 40 minutes ago from Barnet, England

  @Plusnet no connection again , wtf , can’t wait till October when contract ends

• 
  Justin Naughton (@JustinNaughton_) reported 42 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• 
  247 London Locksmith (@247LondonLocks) reported 43 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Louise 🌈 (@louise_sarah) reported 44 minutes ago from St Albans, England

  What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

• 
  Tasha Fine (@branat01) reported 45 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

• 
  Gary Reynolds (@Gutbuster40) reported 53 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

• 
  Gary Reynolds (@Gutbuster40) reported 54 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 60 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason F (@jasonFr54781642) reported 0 seconds ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  Liz (@Liz14752830) reported 2 minutes ago

  @TomK_Brit1993 Not a real landline of course... Phone still won't work in a power cut, more like an additional mobile. Plusnet has really good customer service

• 
  🙈🙉🙊 (@lainey5565) reported 5 minutes ago

  @MadDogBrit Go with Plusnet.... Customer service when needed is MUCH better.

• 
  exe | @terminate (@terminate) reported 6 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  dave mitton (@davmitt) reported 9 minutes ago

  @Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew

• 
  AuntieMich55 💙 (@AMich55) reported 13 minutes ago

  @Plusnet just wanted to say how lovely the customer service staff are especially the lady I spoke to at 8.18 this morning over a moving to EE mix up (this is why I can’t leave you!!).

• 
  Frances Martin #GreersLaw (@frances_email) reported 16 minutes ago

  Very sorry to hear the seamless plusnet transfer problems mirrored also in their use of company who are hosting emails, again peeps had no say - hope all goes well on Monday - Its a nightmare

• 
  Burt just Burt ™ (@bloodyeek) reported 18 minutes ago

  @Plusnet Thank you, @Plusnet but I have spent an awful long time this week on the phone to your advisors and I’m not going to lose the last bit of sunshine today explaining everything again when you’ve got all my details but you can’t get anybody till Monday to sort it this is over a week

• 
  Morgan (@morganjonestech) reported 18 minutes ago

  @LiamFromOrlando @SSOUIC Nope, I was having trouble with my ISP router (PlusNet) when I first using the HomePod mini as the audio output for my Apple TV, but I bought a pair of eero routers and have had zero issues since, until the past few days where this bug started.

• 
  Joke Legg (@joclegg) reported 20 minutes ago

  @drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks