Plusnet outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent Plusnet outage reports came from the following cities: Luton, Enfield Town, and Stevenage.

City	Problem Type	Report Time
Luton	Internet	7 hours ago
Enfield Town	Internet	28 days ago
Stevenage	Wi-fi	1 month ago
Stevenage	Internet	1 month ago
Enfield Town	Internet	1 month ago
Hoddesdon	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Jonathan Behar (@JonathanBehar) reported 8 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  Gary Reynolds (@Gutbuster40) reported 9 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  247 London Locksmith (@247LondonLocks) reported 14 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  K Jackson (@kjackson1984) reported 17 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  miac notnats (@MiacNotnats) reported 17 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 20 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

• 
  Tasha Fine (@branat01) reported 24 minutes ago from Enfield Lock, England

  @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

• 
  Tasha Fine (@branat01) reported 25 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 30 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  Gary Reynolds (@Gutbuster40) reported 30 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Andrew Wright (@AndrewW66554842) reported 30 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  Amandip Sidhu (@AmandipSidhu2) reported 38 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Tasha Fine (@branat01) reported 40 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

• 
  Jazz Coll (@JazzColl) reported 42 minutes ago from London Colney, England

  @SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

• 
  247 London Locksmith (@247LondonLocks) reported 44 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  Louise (@louise_sarah) reported 45 minutes ago from St Albans, England

  Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

• 
  Louise (@louise_sarah) reported 46 minutes ago from St Albans, England

  @Plusnet Yes I have done that many, many times. It does nothing to help.

• 
  Justin Naughton (@JustinNaughton_) reported 53 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• 
  Louise 🌈 (@louise_sarah) reported 55 minutes ago from St Albans, England

  What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

• 
  5OMOFD 🧐 (@joe_deakin) reported 56 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Fandidango (@ComTekMan) reported 4 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  BSox T (@BsoxT52516) reported 5 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Michael Corbett (@kobb) reported 6 minutes ago

  @Plusnet I am a customer of yours. Is there any way to send you a message? Your phone wait time is 20mins at the moment. We will be moving house in 3 or 4 months but we want to upgrade our service now.

• 
  Johnathan🇵🇹 (@cristao7777) reported 7 minutes ago

  @Crime_Penguin Using a Chinese router atm but I can't want to have the privilege of spending 240 US dollars on an "AT&T 5Ghz PlusNet Router" locked to WiFi 5 and hardware id bound to only support 3 devices at a time

• 
  Sarah (@WriteMindedPub) reported 8 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  Mark Crowther (@MarkTWIC) reported 10 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Jacqui Langstead (@mizpah68) reported 18 minutes ago

  @Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered

• 
  Jessica.Beauty.nails (@jessicaxswallow) reported 20 minutes ago

  @Plusnet Hello , I wonder if you can help, we are stuck in Thailand due to the unrest in the Middle East so we are not at home and do not have a way to contact you buy phone , we was surpose to have broadband fitted today 9th March with openreach but we wasn’t at home. Need help

• 
  gazza (@ShaunGaz) reported 21 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  Jaime Dodd (@JDSuker) reported 22 minutes ago

  Try @Plusnet treat their existing customers so much better!