Plusnet outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent Plusnet outage reports came from the following cities: Stevenage, Enfield Town, Hoddesdon, Hitchin, and Luton.

City	Problem Type	Report Time
Stevenage	Wi-fi	2 days ago
Stevenage	Internet	2 days ago
Enfield Town	Internet	3 days ago
Hoddesdon	Internet	1 month ago
Hitchin	Total Blackout	2 months ago
Luton	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Priya 🦖 (@sayitrightltd) reported 2 minutes ago from London Colney, England

  Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

• 
  Tasha Fine (@branat01) reported 3 minutes ago from Enfield Lock, England

  @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

• 
  Gary Reynolds (@Gutbuster40) reported 5 minutes ago from Barnet, England

  @Plusnet no connection again , wtf , can’t wait till October when contract ends

• 
  Monopoly Dog (@DogMonopoly) reported 12 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  247 London Locksmith (@247LondonLocks) reported 15 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 28 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

• 
  5OMOFD 🧐 (@joe_deakin) reported 30 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Justin Naughton (@JustinNaughton_) reported 30 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• 
  Louise (@louise_sarah) reported 32 minutes ago from St Albans, England

  @Plusnet Yes I have done that many, many times. It does nothing to help.

• 
  Amandip Sidhu (@AmandipSidhu2) reported 38 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Louise 🌈 (@louise_sarah) reported 43 minutes ago from St Albans, England

  What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

• 
  Gary Reynolds (@Gutbuster40) reported 47 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  Tasha Fine (@branat01) reported 48 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 53 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  miac notnats (@MiacNotnats) reported 54 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  Gary Reynolds (@Gutbuster40) reported 56 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  Tasha Fine (@branat01) reported 56 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

• 
  Tasha Fine (@branat01) reported 59 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

• 
  Monopoly Dog (@DogMonopoly) reported 60 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Gary Reynolds (@Gutbuster40) reported 60 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freedom Valley (@VRvalley) reported 4 minutes ago

  @David_SugarPen @Plusnet They have sold your email account to greenby. They have broken the terms of your contract. Greenby email will start charging you for access to your email after 2 years.

• 
  Mark Crowther (@MarkTWIC) reported 6 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Abi (@AbiSpurs26) reported 15 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 16 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  R&T #RejoinEU (@RTM_26) reported 16 minutes ago

  @Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?

• 
  Richard (@visitandtravel) reported 17 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

• 
  Morbius Five (@FiveMorbius) reported 21 minutes ago

  @Plusnet Naturally the only people actually responding to my tweets are scammers. Nothing new there. How embarrassing is it that the people faking being your company's customer service do a better job of pretending to help customers than you do actually helping them.

• 
  Vicky Pulman (@Pulman_PR) reported 21 minutes ago

  @Plusnet My elderly mum has been with you for a number of years with absolutely shocking internet service & I now find she's paying £62 per month!!! Utterly unacceptable. We can't even watch a film. Speed test says sub 0.5mbps. Pls contact me to discuss remuneration & resolution

• 
  Alyssa Jade C (@AlyssaJade7274) reported 24 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  jldunn2000 (@jldunn2000) reported 24 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account