Plusnet outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent Plusnet outage reports came from the following cities: Stevenage, Enfield Town, Hoddesdon, Hitchin, and Luton.

City	Problem Type	Report Time
Stevenage	Wi-fi	5 days ago
Stevenage	Internet	6 days ago
Enfield Town	Internet	6 days ago
Hoddesdon	Internet	1 month ago
Hitchin	Total Blackout	2 months ago
Luton	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  miac notnats (@MiacNotnats) reported 44 seconds ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  Gary Reynolds (@Gutbuster40) reported 6 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Andrew Wright (@AndrewW66554842) reported 13 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 13 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

• 
  Gary Reynolds (@Gutbuster40) reported 14 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  247 London Locksmith (@247LondonLocks) reported 14 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  Monopoly Dog (@DogMonopoly) reported 15 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  Jazz Coll (@JazzColl) reported 27 minutes ago from London Colney, England

  @SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

• 
  K Jackson (@kjackson1984) reported 33 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  Gary Reynolds (@Gutbuster40) reported 39 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  Amandip Sidhu (@AmandipSidhu2) reported 41 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Gary Reynolds (@Gutbuster40) reported 44 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  5OMOFD 🧐 (@joe_deakin) reported 47 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Tasha Fine (@branat01) reported 48 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

• 
  Gary Reynolds (@Gutbuster40) reported 50 minutes ago from Barnet, England

  @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

• 
  Tasha Fine (@branat01) reported 50 minutes ago from Enfield Lock, England

  @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

• 
  Gary Reynolds (@Gutbuster40) reported 51 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

• 
  Justin Naughton (@JustinNaughton_) reported 54 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• 
  247 London Locksmith (@247LondonLocks) reported 56 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Darren Altman (@DarrenAltman) reported 58 minutes ago from London Colney, England

  @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Crowther (@MarkTWIC) reported 3 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  rosie posie (@rosieon25371922) reported 4 minutes ago

  @Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!

• 
  UKRyan (@RyanUK90) reported 5 minutes ago

  @Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!

• 
  Freedom Valley (@VRvalley) reported 6 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

• 
  Wanga-unLimited (@Consumer4You) reported 6 minutes ago

  @Plusnet We've been told that we must renew by 8 March but as you are dropping phone service on broadband we will cancel instead. Will the account and bills lapse if we do nothing? Thanks

• 
  rosie posie (@rosieon25371922) reported 6 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  rosie posie (@rosieon25371922) reported 7 minutes ago

  @PlusnetCS_ @Plusnet @Plusnetcs_ I spent over a week chasing this with considerable stress & excuses & gaslighting from u. You r doing everything in your power to wheedle out of coughing up reward. Disgusted & I will never use your company again! How many others do u do this to who give up?

• 
  Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reported 8 minutes ago

  Forced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??

• 
  Richard (@visitandtravel) reported 12 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 12 minutes ago

  @ianward2000 @ms__care Thank you but I have a feeling that this is a scam . Look at their page 0 followers and they ask for WhatsApp details . I almost fell for it over my issue with Plusnet , they get very aggressive when you don’t give them your bank details