Plusnet Outage Report in Welwyn Garden City, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Watford, Barnet, Luton, Abbots Langley and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Watford |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mirko Tini
(@MirkoTi) reported
Hello @Plusnet team. I need to request the PAC nr. At the moment I am abroad and it says I can’t request it via text when in roaming. Also for some reasons I am not allowed from abroad to call your customer service phone number. Can you please help?
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Vicki
(@hey_its_vicki_) reported
@Plusnet Hi, am suddenly having a constant message saying 'no mobile data service - temporarily turned off by your operator'. Can't make any calls including to you to get it sorted. Tried restarting, removing SIM etc. Not changed location. Plenty of data. Help!
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The 🇺🇦 Flying Spaghetti Monster
(@SpagFlying) reported
@betsyspangles Plusnet. Also you get 17gb data for £8.50 as bb customer. 👍
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Andy Blackwell
(@apblackwell) reported
@RetroKnight75 @TalkTalk ‘The industrial action will not only cause issues for BTcustomers, as Openreach manages the Installs & repairs for Talktalk, Sky, Plusnet, Vodafone and EE’.
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rob wills
(@robwills1987) reported
@Plusnet worst customer service I have ever experienced. Absolutely appalling and no way to get through to a manager to resolve the issue after years of terrible internet.
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Lewie Kong (He/Him)
(@LewieKong) reported
@Plusnet The only reason I raised it is because your service has been impeccable since I joined back in January so it seemed a bit odd, but usual service seems to have resumed. Thanks for getting back to me though.
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Stu
(@dr_smithy) reported
@Plusnet Morning Plusnet. I've been on restricted service for my mobile since Saturday. I've DM'd a few times for help, no reply. I've paid last Thursday. I have a DD in place which doesn't get taken. HELP.
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Lesta Rob
(@Lesta_Rob) reported
@Plusnet my internet has been down since 13:05 yesterday. And have been told it won’t be fixed until 5th September. Me and my wife both work from home and this is a massive problem. What are you doing about it?
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Terri Turton
(@TurtonTerri) reported
@Plusnet every night between 8pm and 10pm our broadband decides to stop working. We have done all the things you recommend and have not been able to rectify the issue-please advise what next?!
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Kiri
(@Kiri_P7) reported
@Plusnet no broadband service, keeps dropping constantly. Download speed 0.45 Upload 0.54. This seems to be a continuous issue. Postcode IP33. Please look into this. Thank you