Plusnet service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Welwyn Garden City, England

The most recent Plusnet outage reports came from the following cities: Hoddesdon, Hitchin, Luton, and Hemel Hempstead.

City	Problem Type	Report Time
Hoddesdon	Internet	23 days ago
Hitchin	Total Blackout	1 month ago
Luton	Internet	1 month ago
Hemel Hempstead	E-mail	2 months ago
Luton	Internet	2 months ago
Abbots Langley	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Tasha Fine (@branat01) reported 2 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

• 
  Tasha Fine (@branat01) reported 4 minutes ago from Enfield Lock, England

  @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 12 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  Louise 🌈 (@louise_sarah) reported 17 minutes ago from St Albans, England

  What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

• 
  Gary Reynolds (@Gutbuster40) reported 19 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  K Jackson (@kjackson1984) reported 19 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  247 London Locksmith (@247LondonLocks) reported 19 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Gary Reynolds (@Gutbuster40) reported 25 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

• 
  Tasha Fine (@branat01) reported 25 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

• 
  Gary Reynolds (@Gutbuster40) reported 25 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

• 
  247 London Locksmith (@247LondonLocks) reported 27 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  Louise (@louise_sarah) reported 29 minutes ago from St Albans, England

  Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

• 
  Louise (@louise_sarah) reported 45 minutes ago from St Albans, England

  @Plusnet Yes I have done that many, many times. It does nothing to help.

• 
  Amandip Sidhu (@AmandipSidhu2) reported 45 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Gary Reynolds (@Gutbuster40) reported 47 minutes ago from Barnet, England

  @Plusnet no connection again , wtf , can’t wait till October when contract ends

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 48 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

• 
  Gary Reynolds (@Gutbuster40) reported 49 minutes ago from Barnet, England

  @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

• 
  Gary Reynolds (@Gutbuster40) reported 49 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Monopoly Dog (@DogMonopoly) reported 53 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  Tasha Fine (@branat01) reported 58 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naomi Milward (@naomimilward41) reported 1 minute ago

  @plusnethelp If Kully doesn't call, l want a call back from Ben Povey - mgr in billing dept who assisted before with the previous serious errors & massive overcharges by #plusnet - will let you know tomorrow

• 
  Sandra Lindsey (@SLindseyWales) reported 2 minutes ago

  @jrlawrieauthor @wartrader @ReetNortherner4 Yep, we've been with plusnet so long we originally had a 3-digit customer number. They have changed over the years - especially after being bought out - but we've not found anyone better so haven't switched.

• 
  Claire hopkins (@clairehop82) reported 3 minutes ago

  @Plusnet hi Your incompetent company is chasing me for my dead dad's money! He passed in August from cancer! And your idiot (C S team) changed the account name to mine instead of just giving me permission and now they have referred to debt company without sending letters to tell

• 
  Samuel (@RealXwisdom) reported 5 minutes ago

  The cheek of these @plusnet support people. Smh

• 
  Jessica Harneyford (@jharneyford) reported 7 minutes ago

  Hi @plusnethelp please help: @Plusnet broadband customer here without broadband since Wednesday 2nd December (5 days ago). I DM'd you yesterday; no answer. Not got through to customer services by phone. Live chat is down. What to do? Thanks in advance

• 
  Alastair 🏳️‍🌈 (@ReetNortherner4) reported 9 minutes ago

  @jrlawrieauthor Plusnet aren't too bad.

• 
  Ethan (@EthanCJD) reported 10 minutes ago

  @Plusnet you may have the absolute worst Internet service i have ever used, we live in the second biggest city in the country . And I used to live in a country side town in the bottom of a valley, come on. Jesus

• 
  Paul Flint (@Pflinty) reported 11 minutes ago

  @plusnethelp Hi Plusnet. We are all experiencing constantly disconnecting WiFi signal even though I have split the channels. Just checked our Plusnet one hub software and it ends in .263. Last update march 2019. Could this be the culprit?

• 
  britanч madden (@britanywild) reported 16 minutes ago

  @plusnethelp signed up to plusnet & had it installed on the 28th Nov & already having issues ? Is this normal? No wifi since 3pm yesterday causing our cctv to fail, unable to use any apps or smart tvs ect. M14 Area

• 
  Lee Savery (@Leegend90) reported 20 minutes ago

  @plusnethelp Hi there, I asked for support on this before but I was ignored. My Plusnet Hub keeps disconnecting from the internet at least 4 or 5 times a day now. I work from home, so it's making things harder and it's also disrupting our entertainment viewing.