Plusnet Outage Report in Welwyn Garden City, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Enfield Town, Hemel Hempstead, Hoddesdon, Bushey, Buntingford, Radlett, Watford, Luton, Hatfield, St Albans and Hertford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England
@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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Justin Naughton (@JustinNaughton_) reported from Stevenage District, England
Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer
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mtrinh (@miktrinh) reported from London, England
@Plusnet broadband is down in SE23 1AN area
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Angeline Clean (@NortysTweets) reported from London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Ben Smart (@BenSmart1) reported from Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Louise 🌈 (@louise_sarah) reported from St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Louise (@louise_sarah) reported from St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Louise (@louise_sarah) reported from St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisThomasLuke (@Chris_TLT) reported
@Plusnet why does it take so long to fix a problem with you guys? Or is it a rough time? My friends are with you and live 5 minute walk away from me and theirs is fine?
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Maureen Grayson #RejoinEU (@BagladyM) reported
@npje @TalkTalk They left me without Internet for 13 days!!! Blamed my old router initially and refused to send an engineer. When Open Reach turned up (5 days later), a fault at the exchange was identified. This 'fault' was never rectified! Switched to @Plusnet. Internet restored in 5 seconds!
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Lanky B - Person of Tall ⬆️ (@Pete_Bassist) reported
@DrChrisParry @sky One thing to remember, openreach provide the cabling for all the ADSL connections, sky, BT, Plusnet, everyone, it's openreach that are ****.. I would avoid Sky they ramp up prices..
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported
@dshensmith In the long list of crappy internet service providers virgin trawls the depths alongside the likes of EE, Plusnet & TalkTalk. If you want a service that just works & you also want proper UK based technical support & customer service when it doesn’t then the field is very small.
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Jan, no farmers, no food (@jhall_m25) reported
@DrChrisParry @sky Plusnet Chris, they're brilliant. I've been with them for years. I never have cause to call them but if I'm sorting out an upgrade or renewing my contract, a real person answers the phone promptly and are very efficient
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yoo hoo (@frankensteirer) reported
@Plusnet Can you provide WiFi boosters if signal is very poor? Or can you keep a bt disk if switching over ?
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John craig Sinclair (@JohncraigSincl2) reported
@NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated
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Toby Williams (@TobyWil29137781) reported
@Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks
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John craig Sinclair (@JohncraigSincl2) reported
@Plusnet phone customer services are absolutely useless
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whizzBang (@pethome43) reported
@Plusnet any ideas when the outage in CT14 9LQ will be fixed?