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Plusnet Outage Report in Welwyn Garden City, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Welwyn Garden City, England

The most recent Plusnet outage reports came from the following cities: Hoddesdon, Hitchin, Luton, and Hemel Hempstead.

CityProblem TypeReport Time
Hoddesdon Internet 17 days ago
Hitchin Total Blackout 30 days ago
Luton Internet 1 month ago
Hemel Hempstead E-mail 2 months ago
Luton Internet 2 months ago
Abbots Langley Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • DarrenAltman
    Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • amylouisecroftx
    Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • 247LondonLocks
    247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • AmandipSidhu2
    Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • MiacNotnats
    miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • 247LondonLocks
    247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • joe_deakin
    5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • kjackson1984
    K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stuinweymouth
    Stewart Alsop (@stuinweymouth) reported

    @Plusnet Figured it out. Luckily I’m quite technical. Plus net Hub back in its box and replaced with @TPLINK Modem Router. Working a treat now.

  • CGardenService
    Jay Dubber (@CGardenService) reported

    @Plusnet Hi, my internet is down. The router is flashing red. Is there any way I can fix this or is there a larger problem in my area?(Warrington). Thanks

  • yanpotatoqueen_
    potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet hi ive had my router for nearly 5 years now and the WiFi keeps cutting off, devices say connected but no Internet - do I need a new router or is this an issue in my WA4 area, I work from home and need it working reliably ASAP

  • sphinxseth
    Sphinx (@sphinxseth) reported

    @Ofcom @Plusnet no service near Stratford since yesterday. Surely someone should be concerned? Especially since people are working from home.

  • TheLiamDance
    Liam (@TheLiamDance) reported

    @Plusnet Hi, live in Halifax and I’ve not had internet now for 8 hours and it’s still not working, can you let me know what’s happening please? Thanks

  • gavincrowden
    gavincrowden (@gavincrowden) reported

    @Plusnet Hi There, my internet connection which is normally great has totally failed (blinking red light on broadband router - meaning no broadband coming in). Any reported issues affecting SW2?

  • Signedbysophiee
    Soph ✨🇯🇲 (@Signedbysophiee) reported

    @Plusnet hi, I’m a new customer, literally in my 49th hour with you guys, my router was working fine and now is flashing orange and broadband b is now red. Can someone help?been on hold waiting for an agent almost 45 minutes. Need my broadband to be working ASAP! This is not good

  • i_scotty
    Scottimus Prime (@i_scotty) reported

    @LukieGymer Plusnet. But I even bought a business grade router. That made it better. But some issues remain.

  • judewri
    judewri ( Jude) 🌹💙 (@judewri) reported

    @greghove @MsRonnieDorsey Mmmm I left talk talk after problems.. went to plusnet haven't looked back !

  • sphinxseth
    Sphinx (@sphinxseth) reported

    @Plusnet @plusnethelp internet down in Leytonstone since yesterday.. Pathetic service. Most people work from home, so no work today, no pay today. Please fix it!