Plusnet Outage Report in South Benfleet, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in South Benfleet, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near South Benfleet, Essex, England
The most recent Plusnet outage reports came from the following cities: Wickford, Southend-on-Sea, Basildon, Gillingham and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
||
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Johns
(@robjohnsinfo) reported
My #plusnet broadband is down today. All lights are on but devices kept hanging. Hopeless trying to contact anyone by phone - kept on hold subjected to endless, mind numbing Christmas music. Very poor customer service. What to do? 🤔 @plusnethelp
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John Bates
(@Batesy65) reported
@Plusnet your customer services advisor has asked me to get you to book an Openreach engineer to attend the account holder's premises ref question #209435748. The phone line is very very noisy at times (no pattern to it) - bad enough to have to resort to a mobile phone!
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Tom Fenn
(@tomfenn8) reported
@RealKishanGohil @virginmedia @SkyUK The same ones I had with Virgin. The service was intermittent and upload speeds appalling (1.7mb/s on best days). Service staff who wouldn’t admit the problem was on Virgin's side. Dealing with support with Sky just as poor. I hear Plusnet, even though pricier, offer better serv.
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Theodore Bagwell
(@theodore_bagwe) reported
@LauraBeale @Plusnet Those clowns mistakenly cut off our connection two weeks ago - we are given outright lies as to reinstatement dates that are never kept
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John Robertson
(@JohnRob77422864) reported
@steveclark1955 @plusnethelp @Plusnet Not good at all Steve. No way to treat a customer. Change your supplier to a reliable service.
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Theodore Bagwell
(@theodore_bagwe) reported
@Plusnet The emotional rollercoaster was extreme- I’ve been dealing with your support department for two weeks trying to get our internet connection to work.
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Joy
(@joy__miriam) reported
@Plusnet But not when you find out how heartless you are. I had to increase broadband April at start of pandemic because couldn't get through to tech support and speed had plummeted. Now being charged early exit fee to leave after over five years. Will never return.
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Alicia Walton
(@EidotheaKnows) reported
@plusnethelp @Plusnet why are you charging me more and more each month (upwards of £40) for internet that does not work! I am an NHS worker with 4 kids who have to stay home #help
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The Vegan Tester Ⓥ
(@LockEllie) reported
And to cap it off my complaint has been closed without anyone making any contact with me at all. So glad I'm moving to @Plusnet ! @bt_uk I can't believe how much things have changed, the most awful 'customer service' I've had for a long time.
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Theodore Bagwell
(@theodore_bagwe) reported
@Plusnet There are people like me up and down the country that cannot get online because of your dreadful service