Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 11/07/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomLeigh-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NW6Penguin Napoleon (@NW6Penguin) reported

    @MarketBlondes Ah. So I use plusnet and they have been reliable on service and price generally. I will switch to gnet soon as they are installing fibre to the home spoon, much faster

  • KayMillard11 Kay Millard (@KayMillard11) reported

    @Plusnet have had no wifi service since Saturday morning

  • hartcharlotte CH (@hartcharlotte) reported

    Yet again no help from @Plusnet - a misunderstanding on my behalf…. Maybe get your employees to make it clearer when taking to customers! Vile company with poor customer service. #avoidplusnet #CustomerService #vile

  • karen_flynn Karen Tennents girl 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@karen_flynn) reported

    @PanasonicUK I have a home phone which has stopped working since I moved from BT to Plusnet . I have disabled PNet s answerphone system to allow me to continue to use my Panasonic phone. Any help ideas ? Karen

  • SamsaraLosingIt Samsara (@SamsaraLosingIt) reported

    @Plusnet Hi everything is fine no issues with my service just when my contract is up on the 30th I shall remove it so I'm going to ring up in a week or so too give the notice

  • andygsteele Andy Steele (@andygsteele) reported

    @Plusnet another price increase on a telephone that I neither want nor use? How do you justify CPI + 3.9% increase? Lining your shareholders pockets, steal from the poor and give to the rich.

  • stormfnbr D7 Storm (@stormfnbr) reported

    @Plusnet my internet keeps cutting out like I'm lagging so bad

  • removinggoose Removinggoose (@removinggoose) reported

    @Plusnet please reply to my dm, internet being switched to you and has been disconnected from previous supplier since early hours. Not working yet

  • OrsonHale Orson Hale (@OrsonHale) reported

    @Plusnet what’s going on? We’ve had no internet for 5 days now and can’t process card payments. You said it would be sorted by midnight last night and we’re still without internet. All of the support numbers on your site are not recognised by the operator…. What a shambles

  • kingandybob Andy Bob (@kingandybob) reported

    @Plusnet Now, while I appreciate it's neither yours, nor BT's fault that a storm has caused an outage and the length of time it takes to be fixed, what you CAN control is informing your customers of the situation. Particularly as a communications provider.