Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 12/21/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnoworcs John Owen (@johnoworcs) reported

    Waiting for @Plusnet to complete internet switch. Was told 16/12 at 13.55 on 19/12 told me phone was done and broadband by midnight. Nothing has happened, account says being processed and phones never answered. Committed to poor service.

  • kobb Michael Corbett (@kobb) reported

    @laurenmcdgogogo @LinkedIn And its back up now! A short term DNS problem by the look of it. Which ISP are you with? I am with @Plusnet

  • eabeafitness EagerBeaverFitness (@eabeafitness) reported

    Come on @Plusnet, I switched to you from a crap company only to face delays to my order, and now it’s not going to get sorted till January. NOT HAPPY! I have a business to run and need the wifi sorting asap. 🤬😤

  • lameyxx Amy Fowler (@lameyxx) reported

    Anyone else’s plusnet internet not working? I thought it was cause it was cold so I put the heating on and it’s still not working. Turned the router off and on again cause that’s what the website told me to do. :( I don’t get good signal at home, it’s like it knew

  • Richard_Parker Richard Parker ❤️🤍🖤⚔️ 🧡💙🤍🏒  (@Richard_Parker) reported

    @sam_26 @Plusnet Yeah I’ve been with them before and can’t remember any issues before. Think my connection dropped once and was straight through. Just a bit annoying today having had to wait an hour almost to get through.

  • Dweezil1968 Rae Lovejoy (@Dweezil1968) reported

    @Plusnet Unfortunately the issue has returned but the text service is not available today!

  • HoldenMadickie Holden (@HoldenMadickie) reported

    @Plusnet more than a month into a failed order I seem to be being started off again with a 10-12 day ETA, so cheers you colossal ****-ups.

  • jennie_divina Jennie Divina (@jennie_divina) reported

    Seriously havent had more than a full half an hour of internet for over 3 days now. Reported, reset 100 times, unable to contact anyone at customer services but still have the cheek to send me a bill reminder for tomorrow #plusnet

  • infernatico Gianni G (@infernatico) reported

    After two days of infinite calls and chats with unprepared staff. @Plusnet solved all my problems.

  • forever_winter3 Holly 🪩🫶🏻 (@forever_winter3) reported

    @Plusnet grandparents have had no WiFi for 4 days now! They have spoken to you and all you did was send a new router out which isn’t the problem. Still flashing orange, neighbours having same problem. Ta21 area