Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 03/21/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Wickford, Basildon, Gillingham and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomWickford E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CakesChaos Darth Cakes (@CakesChaos) reported

    Welp, Not sorry, But @Plusnet Our time is done. You failed for 4 months fixing an issue on my line, even accused my PC's power supply for being the issue. Well no more. You don't offer FTTP and it's no active in my area. So Long, and Thanks for 6 good years and ****** final one

  • SarahBradders73 Sarah Bradbury (@SarahBradders73) reported

    @plusnethelp I've recently switched to plusnet, had several issues of Internet going off, being connected without Internet, having to do a router reset every couple of days, any idea why this would be happening?

  • katehardybow Kate Hardy (@katehardybow) reported

    @Plusnet @plusnethelp Yes I agree it’s important to stay connected when you have to work on zoom. I am still waiting for the connection Plusnet promised in February. Every 2 days you email saying it’ll be a couple more days. Worst service I have ever encountered. How can this be fixed, please?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @ShreyMittal20 Hi Shrey, we do advise on our Mobile page that Plusnet Mobile does not support premium or short code text services. I am sorry if this means our service is not suitable for yourself. -Lauren

  • guyrodwell_ Guy Rodwell (Open) (@guyrodwell_) reported

    I believe I have fixed our internet issues! After speaking to Plusnet today, I was made aware that I can actually change and configure our router settings. I've connected my PC to the 5Ghz band, and immediately I'm getting our normal promised speeds!

  • aunidan64 AUNIDAN CHRISTI. KPGS (@aunidan64) reported

    My #TalkTalk per month was £22.99, then they informed they were putting it up to £29.99 so I am moving to #Plusnet for £18.99, then TalkTalk came back with an offer of £17.99 per month if I stayed with them, but the damage is done, not they want £39.99 of me for stopping with em

  • ShanR940 Shannon Reynolds (@ShanR940) reported

    @Plusnet I think it’s absolutely disgusting that you have the audacity to charge people for a service that you cannot provide! It’s no good apologising, apologising isn’t going to fix the issue is it? I will be taking legal action now, you’ve gone too far once again! Disgusting!

  • oabello3 Andy Abello (@oabello3) reported

    @plusnethelp just joined today. Put Plusnet SIM in when old one lost service but number hasn’t ported. It’s been 8 hours now. Can you help please?

  • audiosea colin blakley (@audiosea) reported

    @Plusnet Terrible Service

  • AlisonW54246979 Alison Wilkinson (@AlisonW54246979) reported

    @plusnethelp we have switched to @plusnet 2 weeks ago and since bt switched off their service we have had no internet!!! Husband is VERY stressed having to ring daily and explain the issue DAILY with NO RESLOVE DAILY!!! Not impressed with this company AT ALL!!!