Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 02/25/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Basildon, Gillingham and Rayleigh.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SalnPage Sal Page 🎶🏊‍♀️📖 (@SalnPage) reported

    Today : A few more boxes from the shed in the recycling. Doing boxes here too! Zumba Gold & Seated Zumba Gold & cycling there & back. Sunny & 1% rain. Call plusnet to cancel phone for The House. Bath, reading, ukulele.

  • BuzzBeardy Jabby Dodger (@BuzzBeardy) reported

    @Plusnet Are you having trouble with login or password reset that you know of for Plusnet mobile? Cant login and reset has a glitch, when you enter new password it refreshes and auto fills with a 5 letter word

  • jenwolves Jenny Vaughan (@jenwolves) reported

    Seems disconnecting the existing broadband and then failing to install the new service is a 'feature' of @Plusnet. Waited in today from 1pm - with the threat of £65 missed appt charge - nine hours later, no engineer, no internet! @PlusNet can talk the talk but not walk the walk

  • linker3000 Nigel Kendrick™ (@linker3000) reported

    @CommodoreLad Yep, 1Gig fibre to the home as part of a rural, govt project. It's load-balanced with a Plusnet FTTC service, which manages 50/20Mbit at best. That's gonna go soon.

  • NewshotVideo Newshot Productions 💜 (@NewshotVideo) reported

    @Plusnet Desige your promise that we would have continuous wifi during the changeover, here we are without any. Really helpful for work. No voucher yet, charged for 2 months with no service, connection date moved 3 times (now on week 6) had to beg Sky to keep us on..

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet so after upgrading my service and being told I would have coverage in my whole house, YET AGAIN PLUSNET HAS FAILD ON WHAT IT HAS SAID. WHAT A TERRIBLE TERRIBLE PROVIDER YOU ARE. 😠 😡

  • Tracy52468806 Tracy (@Tracy52468806) reported

    .@Plusnet where is my broadband connection which should have happened yesterday? @Ofcom you need to clamp down on these providers!

  • HamiltonG95 G-RACE (@HamiltonG95) reported

    Can't wait to get rid of @Plusnet and switch to Giganet. So tired of not being able to play games because of bad lag. Drives me mad.

  • dizziedee DizzieDee (@dizziedee) reported

    @streethawkfan Plusnet, it was down completely this morning 🥹

  • citizenmike citizenmike (@citizenmike) reported

    @Plusnet it is impossible to contact you to raise an issue for my mother in law which is that she cannot access email since last Wednesday - please advise