Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 12/27/2025 11:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanGarwood1 Susan Garwood (@SusanGarwood1) reported

    @Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?

  • Plusnet Plusnet (@Plusnet) reported

    @mattybicky Hi, I hope that went to plan for you! Please do get back to us with your username if not or if there's anything else we can help with though. Sorry for the delayed response too by the way, we've been much busier than expected over social media. - Adam - Plusnet Sheffield

  • tamikonatsu NuttyNatsu (@tamikonatsu) reported

    @Plusnet once again dealing with disconnects. One day I'll actually receive the service I'm paying for.

  • Golazzo_1884 Jimmy (@Golazzo_1884) reported

    @Plusnet moved home and started a new contract with you... and you've charged me £329 early termination charge??? I haven't gone anywhere as a customer!! Appallingly bad service received during this whole house move

  • tps2203 TP Sheridan (@tps2203) reported

    @Plusnet is there any news on Internet access which has been down since 11 a.m. today. Derby DE21.

  • slohfaith Sandra O'Hagan (@slohfaith) reported

    @Plusnet Just had shocking customer service. Internet down 3 times in a month including now. Have to wait 3 days for engineer but thats my problem. Wow! Bad attitude, too. I work in customer service. Very disappointed.

  • nickjowen Nick Owen (@nickjowen) reported

    @Plusnet Is there a customer service today,as the telephones aren't being covered?

  • Plusnet Plusnet (@Plusnet) reported

    @StuartFletcher_ Morning Stuart, how are you doing this morning? I'm just reaching out as I haven't heard back from you yet. Do you still need my help with your Broadband problem? If you could DM your Plusnet username I would love to help. Would that be ok? -Mike.P Sheffield

  • GileadStaffs GileadStaffs (@GileadStaffs) reported

    @Plusnet I’ve already submitted a complaint .. you’ve offered me a free month .. and you want to see proof of what I spent on mobile data !!! It cost me MORE per month to move to you .. I moved because of your alleged excellent customer service .. 😡

  • GileadStaffs GileadStaffs (@GileadStaffs) reported

    So @Plusnet let me down last night .. and again today .. can’t tell you how difficult it’s been over Xmas with a young man who uses an iPad to communicate and no broadband.. another promise things will be fixed tomorrow… let’s see ..