Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 11/19/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomLeigh-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bala48578512 bala (@bala48578512) reported

    @Plusnet internet connection is not working @pepes sauchiehall street

  • Hayles871 Hayles87 (@Hayles871) reported

    @Plusnet First day trying to connect to your internet and wishing I'd never bothered switching! No connection on the router an no one on your phone lines super

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Think I might cancel my switch to @Plusnet not as helpful as they claim to be I am afraid

  • AmyMicheal Amy Micheal (@AmyMicheal) reported

    @Plusnet @plusnethelp my broadband dropped at 0900 I have reset it. It's still down and apparently you are off on your jollies. When will it be fixed?

  • LaurenC47349992 Lauren Chadwick (@LaurenC47349992) reported

    @Plusnet I want my money returning and I will be cancelling my broadband for a better quality provider. If not returned I will contact my bank and continue to let others know how bad you are.

  • Plusnet Plusnet (@Plusnet) reported

    @LinaBadass Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 023 2221 and my colleague will be able to help. - Curtis, Plusnet Sheffield

  • vicnvid V to the C (@vicnvid) reported

    @Plusnet Hiya. My broadband is down and various websites are saying there is an issue in the area. My username is vicnvid2006

  • TheWorldIsBats Ginge #FBPE #Rejoin (@TheWorldIsBats) reported

    @Plusnet Hi. My phone line has been cut off for several days now, and I really need some assistance. This is the 3rd/4th time this has happened to me. I’ve tried calling customer services but apparently all your staff are out due to your company thanking them for their work.

  • RadventureDave It's Dave Yeah? (@RadventureDave) reported

    @Plusnet How can I escalate a fault? Broadband keeps dropping and upload speed is unacceptable at .3mbps. Speeds dropped in January and service has been poor since.

  • Hayles871 Hayles87 (@Hayles871) reported

    @Plusnet My new router went from being 'connected' and 'no further set-up required' but still asking me to sign in to now having a solid orange light and the 'b' light lit up