Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 11/27/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mttkgrdnr Matt Gardner (@mttkgrdnr) reported

    @Plusnet hi can someone please dm me as I've got a billing issue (DD didn't go out as I didn't realise bill was going up and didn't have enough in the bills account). In a bit of a panic that it might go down as a missed payment and stop me getting a mortgage next month!

  • MarraBob ♡Kat♡ (@MarraBob) reported

    @Plusnet It's still not working :-(

  • charlotte_sears Charlotte Sears (@charlotte_sears) reported

    @Plusnet serious issues this week with broadband. Router is constantly orange - I've followed all trouble shooting and getting nowhere. Tried to ring and can't recognise my choices.

  • Plusnet Plusnet (@Plusnet) reported

    @FionaGowenlock Hi Fiona, I'm really sorry to hear you lost your connection earlier today. While I can see that there was a brief loss of connection, my testing has found no external faults and your line has since come back. Are you still have issues getting online? -Tony Plusnet Sheffield

  • memolek77 Alisa Ardini (@memolek77) reported

    @Plusnet Thank you. No worries we’ve spoken with one of your advisors who was actually pretty rude. Our router needs replacing but we have to pay for it unless we get a new contract with you! We’ve been your customers for 3 years!

  • charlotte_sears Charlotte Sears (@charlotte_sears) reported

    @Plusnet Hello, I have followed all trouble shooting and still nothing

  • tearsofpearls Sarah (@tearsofpearls) reported

    @Plusnet If I'm not in a fixed term contract does this mean I can cancel my service and look elsewhere then?

  • Mr___Boy John (@Mr___Boy) reported

    @Plusnet I mean I can but I can confirm openreach replaced the master socket a couple of years back - and nothing has changed since you investigated an issue on the line several months back. Since then service has been great until the last few days. Can you see that in your logs?

  • RachelKoz RachelKoz (@RachelKoz) reported

    @Plusnet So you're saying that next month it will be the actual price of the service, £28.40?

  • Plusnet Plusnet (@Plusnet) reported

    @KireeP24 Hi there, I'm really sorry about the disconnection yesterday. I've just been running some line tests and we're not seeing signs of any issues and the router has been back on since, please do get back to us though if threre's any more problems. - Adam - Plusnet Sheffield