Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 02/22/2026 16:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Basildon, Gillingham and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SlashWilko Trish #SocialistAF #NHS 💙🇵🇸 #GTTO #ToryScum (@SlashWilko) reported

    @ChampagneDosser Plusnet, they've been our provider for 3 years without any problems👍

  • PBarrett8 P Barrett (@PBarrett8) reported

    @cashbey @Plusnet @plusnethelp useless, just cuts out whenever their network can't cope and they just spend the whole time trying to tell you its something your end. If that is the only service they can provide then fine, i will take if for a fiver a month.

  • blueandy1878 Andrew Mc Cormick 🇳🇿🇨🇺🇵🇸 (@blueandy1878) reported

    @JAYNEHAIMES I have Plusnet and have had no problems. If they try to put it up I phone them up and tell them I’m moving. It always works 👍🏼

  • davebluexx Dave (@davebluexx) reported

    @JAYNEHAIMES Sorted Plusnet out for me Ma couple of years ago an it’s been sound. No loss of service and fast. Good support lines too

  • Assagetti ✨🌙 Getti 🌙✨Rugged and Awkward Giant (@Assagetti) reported

    Plusnet continues to be the worst internet provider I encounter, like, consistently. PN social media team I don’t need a reply I’m just venting

  • Moji_Melo Moji. O (@Moji_Melo) reported

    @plusnethelp @Plusnet very disappointed. Internet light still showing red since afternoon and up to now no connection. For the past 6 months I keep calling every week. Terrible customer service, not sure they know what they doing. I need my internet sorted ASAP .

  • JunoDee Michael Headon (@JunoDee) reported

    3 hours 30 minutes (and counting) waiting for a DM response regarding security. Full details of problem submitted. No response. Is your telephone helpline more responsive? @plusnethelp @Plusnet

  • edwardlui Edward Lui (@edwardlui) reported

    @Plusnet I’ve called in to cancel my broadband and have to pay up to certain number of weeks granted. But then I’ve got an email to say you’re taking another full months due on 7th April?! Then again on the 27th for my billing date? What the hell you charging me more? Cancel!!

  • lucyyoung90 Lucy ⭐️ (@lucyyoung90) reported

    How can I contact @Plusnet to cancel my broadband order this weekend? 21 days today since I placed the order and still no internet... phone number that claims to be 7 days a week is definitely telling me they are Monday to Friday when I ring. Online chat is offline...

  • PBarrett8 P Barrett (@PBarrett8) reported

    @uncletatty @Plusnet yep just before 8pm when customer service goes home. That is the business model it seems. From then on the network is little swiss cheese and they just try and blame the user.