Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 01/01/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet Please reply to my 2 complaints sent to you on 1st October by PM. Your customer used to be good but is now very poor

  • JulianDean99 Julian Dean. Cllr in Shrewsbury. Green Party. (@JulianDean99) reported

    @Plusnet why do you make it so hard to close a broadband account? 😠No option for this on your website. 😠No option to reply emails. 😲This is an internet service. Unbelievable I can't cancel on the internet. 😠Even calls not properly handled

  • alanswatch Alan (@alanswatch) reported

    @ChrisBarnatt @bt_uk Sounds like a nightmare getting your broadband sorted. You're timing was perfect as ours was up for renewal. 5G was not an option as coverage poor in my area certainly something I keep an eye on in future. Plusnet keeps me as a customer for another 24 months with price reduction.

  • ayley26 karen howlett (@ayley26) reported

    @SkyHelpTeam how can I find out if your fibre is available in my street. I m due for renewal with @Plusnet and the customer service is non existent. I have my TV package with you.

  • helloitslewis Lew 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@helloitslewis) reported

    @howserjackg Plusnet is owned by BT. They use their network.

  • BerryandEmmett Berry (@BerryandEmmett) reported

    @Plusnet Hi, how do I view the update? The link doesn't work and I can't find anything when I log onto the member centre.

  • verdaviau veronique daviau esquirette 🕷️🏅 (@verdaviau) reported

    Anybody has internet connections issues with @Plusnet ? It's been very bad for the past few weeks.

  • PunPenguin1 Pun Penguin (@PunPenguin1) reported

    @Plusnet I'm trying to pay my bill, but your website is down.

  • 5UP3RNATURAL xX Sarah Lou Xx (@5UP3RNATURAL) reported

    @Plusnet Hello I’ve sent a dm - had broadband installed on 29/9 but haven’t yet received the gift card link - can you help?

  • Demas62121174 Demas (@Demas62121174) reported

    Plusnet down?