Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 11/28/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenKotze1 Karen kotze (@KarenKotze1) reported

    @Plusnet Find the correct screwdrivers moved my dressing table and all my perfume and mannequins came tumbling down broken.I was very upset and my son came into the room and spoke to the technician. All is still unplugged and he said that he will call back in 1 hour.Plusnet always trouble

  • par_adise doug scrafton (@par_adise) reported

    Wonder if @BBCWatchdog can help me with @Plusnet ? I left them on 25 January and they promised to convert my account to a free email only one. Since then, numerous calls and message to @plusnethelp have produced no help at all. I cannot receive or send emails on

  • KarenKotze1 Karen kotze (@KarenKotze1) reported

    @Plusnet Dont ever sign up yo Plusnet,empty promises.I spoke to plusnet technician yesterday about my bad wifi and was told to unscrew box on the wall and he will get back to me.Still waiting since yesterday.

  • keewa keewa (@keewa) reported

    @oiiiemma @mmtowns PlusNet must be the worst offender, just dreadful

  • ChimericalCal Cal 🥀 The Jaded Leftist (@ChimericalCal) reported

    The absolute worst time for @Plusnet to mess up my internet is on a Friday night after I’ve been working all week for the capitalists. Good going, PlusNet 👏😒

  • TELashley Ashley Duncan (@TELashley) reported

    Friday afternoon and whole Internet goes down 😬 @Plusnet said its gonna take up to 72hrs to fix.....🙈 The joys of #WFH #nointernet

  • KarenJaneBower1 Karen-Jane Bowers (@KarenJaneBower1) reported

    @Plusnet I’m sorry to say but plusnets customer service is awful once you are with them. Ongoing problems for over a year and return calls promised are never received

  • mitsy19 Mel (@mitsy19) reported

    @Plusnet do you have an address I can write to? Regarding my billing and cancellation of my contract. I cannot ever get through by phone and live chat never open! Couldn’t ever connect to WiFi which was my reason for leaving writhing a month of signing up

  • z213255 David Lawson (@z213255) reported

    @ChrisM4Chester is there a more incompetent company than @BT_Openreach and @Plusnet? We have been trying to get them to install broadband at St Thomas of Canterbury church since July last year and yet again they have screwed up installation. Their customer service is a joke!

  • Entorien Carrie Proctor (@Entorien) reported

    @ShineyCat Huh. Been having a bit of trouble with our Plusnet of late. Have to see if they can redeem themselves.