Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 12/14/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @chaplainchrisb I'm sorry to hear that you've been having problems with your connection. Testing your line hasn't picked up the cause from here. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

  • StephenMilnes Stephen Milnes (@StephenMilnes) reported

    @OpenreachHelp @Plusnet We have terrible mobile phone coverage where we live so unable to hotspot or use a dongle. Will somebody please give us some answers and a date for when we’ll be connected?!

  • StephenMilnes Stephen Milnes (@StephenMilnes) reported

    @Plusnet Hi Ela. Thanks, I’ve seen that. We’re waiting on @OpenreachHelp to sort out the delay but this really is appalling. The updates are basically useless. They just kick the can down the road week after week. Can we at least get an idea of when we’ll get connected from them?

  • randomfluky Nikki Swinburn (@randomfluky) reported

    @Plusnet hi u guys took over our service yesterday, we've reset the router multiple times. Cannot gain access to the Internet. I work from home I need this running. I don't mind it being intermittent but it won't even connect. Mike

  • undeaddeerhear Scrim_CZ (@undeaddeerhear) reported

    @AndrewCollins @Plusnet I was able to recover my locked account back with the help of @kenunlock. He is legit and highly recommended. Contact him now to fix your account ASAP

  • AlvoAlvis James Alvis (@AlvoAlvis) reported

    @Plusnet I suppose it was too much to expect that we would have functional broadband for the whole of the Festive Season. Your service is a joke.

  • Chris4man Chris (@Chris4man) reported

    @RuledByOutlook @Plusnet Yeah, looks like I might have to. Or buy a new phone as I'm sure the signal is there but this phone's just not picking it up.

  • Plusnet Plusnet (@Plusnet) reported

    @Striker99613542 Hi there, I'm really sorry about that. I can see that the account has been closed and a refund arranged for you so that should reach you within the next 20 days. Do give us a shout if there's anything else we can help with in the meantime. - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @x_elx response time is by the 4th of Januarybut, with it being an external fault, this is only an estimate and they'll fix it sooner if they can. Our faults team will monitor this from here and will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞

  • c_gribbs Craig Gribble (@c_gribbs) reported

    @Plusnet is the service down in Stevenage? I've been with Plusnet for years and had no problems but for the past few months had such patchy issues with the service, very odd.