Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 12/26/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • No_pun_in_10did Paul (@No_pun_in_10did) reported

    Well we were watching the Britney Spears documentary, but our ****** @Plusnet broadband cut out again with 15 minutes to go

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @tm210161 Hi Tony. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call +44 345 140 0200 (from abroad) and my colleague will be able to help. Thanks, Alisdair

  • MaxAttaq Attaq Motorsport (@MaxAttaq) reported

    @ghinzani @BTCare @WeAreOpenreach We get just the same through PlusNet. Drops out at 1630 then in the hour all night. Neither they nor Openreach can fix it. Been going on for years but particularly bad in lockdown.

  • jstoge jon sturgess (@jstoge) reported

    @Plusnet @UswitchUK How is this possible, I must be bottom of the list as I think CS is bloody awful 😞

  • Colinblakley Colin Blakley (@Colinblakley) reported

    @plusnethelp @Plusnet Possibly THE worst broadband we have ever had. 1.3Mbps, keeps dropping out, and after 30 mins on the phone gave up trying to talk to anyone

  • rhino_beehive rhino beehive (@rhino_beehive) reported

    Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Still, probably just means more profit for you, right??

  • ellenshep2610 Ellen Shepherd (@ellenshep2610) reported

    @PDPhotoUK @Onestream_UK @Plusnet We went with BT in the end. She needed a line upgrade too and they didn’t charge for that. Easy to organise and they offer a pensioner benefits related service once they assess usage. 👍🏼

  • regcmchugh Roy Mchugh (@regcmchugh) reported

    @plusnethelp This is shocking customer service! We have been trying to contact @plusnet for days, with no reply. Our broadband is dropping out frequently making work impossible! I accept covid is making things difficult but this is out of order!

  • chloemilinko Chloe (@chloemilinko) reported

    @Plusnet @plusnethelp I have now contacted you 3 times by private message as I can't get through on the phone lines and still no response, almost a month now! My Internet speed and connection is awful & the wiring into my property is electrical taped together 1m from the box.

  • Morrigoobers Morrigu~ (@Morrigoobers) reported

    @ShitGimpEdits @Plusnet @virginmedia Yeahhh plusnet have been total **** for me too lol