Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 03/16/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Wickford, Basildon, Gillingham and Rayleigh.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomWickford E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FightMonsters Charlie Motton (@FightMonsters) reported

    That we didn't need to pay. If it does damage her credit score and stops us buying house I will be taking them to court. We have our calls logged and recorded to @plusnethelp and the emails we received saying there was nothing to pay. Do not use @Plusnet

  • a516digital Mike (ex-a516digital) (@a516digital) reported

    Other March channel changes: BT & subsidiary Plusnet have pulled Crime+Investigation, Sky History and Sky History 2 from their legacy TV packages. (BT TV viewers with the 'new' Now TV-based service can continue to watch Sky History.)

  • dretweek Andreas Martens (@dretweek) reported

    Almost didn't switch to @Plusnet due to their crap password policy. Max length 16 chars? No pasting in the confirmation field? #Backwards

  • AnastasiaTapsf1 Annie (Zie/Zir) (@AnastasiaTapsf1) reported

    Switching from TalkTalk to Plusnet. It's more expensive but we get a 60 pound voucher and no more awful customer service and slightly stronger and faster connection! Also with P's pay rise we can afford slightly more expensive things so!

  • damolastayup Trafalgar Law (@damolastayup) reported

    @Trey_Ball10 @virginmedia Bro!! I switched to PlusNet this week as this Virgin **** is a joke now

  • RadioSeanUK Sean (@RadioSeanUK) reported

    Morning @plusnethelp I was wondering if you can help me. I'm trying to get the RDP port open on your Plusnet Hub One router it works on the LAN side but when I try accessing it outside my LAN

  • SamuelSloane1 Samuel Sloane (@SamuelSloane1) reported

    @Plusnet ive been sent an email saying my fixed contract is nearly up .been a customer for over 7 years is there a better deal you can offer .current is £26.99 .also how much to add a tv service ?

  • TheWolfofDonSt KILL YOUR LOCAL SCENE (@TheWolfofDonSt) reported

    @CitizensAdvice, @Plusnet tell me I cant leave them because my service works fine connected to an ethernet cable but when i’m not connected via cable my service is less than abysmal and it’s affecting my work and personal life. What steps can you suggest I take to fix this issue?

  • Elithriss Elithris (@Elithriss) reported

    @Plusnet fix your wifi please im begging you this is the 5th time it's completely gone down this morning

  • Elithriss Elithris (@Elithriss) reported

    ten minutes into trying to load 1 ******* image. yet again, great service from @Plusnet!