Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 11/21/2025 18:15

November 21: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomLeigh-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theyorkshirejo jodie laura is becoming a werewolf awoooooo (@theyorkshirejo) reported

    @plusnet of course no one replies. My internet has been down for FOUR HOURS now

  • hannahhallsnaps Hannah (@hannahhallsnaps) reported

    @Plusnet It is now - by the time I got a text it said there wasn’t an issue though - would be helpful if you web updates were actually kept up to date too.

  • peter_ross15 peter ross (@peter_ross15) reported

    @Plusnet what is going on eith your network, no signal, unable to make calls, message saying not on network, in watford Herts area

  • lauraCmaguire ⭐️Laura (@lauraCmaguire) reported

    @Plusnet shocking customer service, unable to reset password via phone and website, what am I supposed to do. I’ve been advised to email but your call handler told me that the wait time for a response is very slow. I want to cancel my contract as it’s up for renewal in July.

  • gavinwallace30 Gavin Wallace (@gavinwallace30) reported

    Any problems with coverage in the EH55 are @Plusnet

  • goonernick Nick Taylor (@goonernick) reported

    @ezzeeegooner @O2 @SkyUK I've never heard of that. Their agreement will be with o2 only. All companies use one of either Vodafone, EE, O2 or 3. ( I think). For example BT and Plusnet use EE. Best checking with sky though...

  • LeanneBennett Leanne (@LeanneBennett) reported

    Folks add @Plusnet to your list of companies to avoid. They have been charging me £10 more every month for the same service I had before I moved to this house. They bungled my house move in March. They promised me an ADSL filter they never sent. (I had to buy one)

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @glossopbill @Plusnet I’m the opposite, mine has been down since about 16:30 and still waiting for a call back 😣

  • jane_bolt Jane (@jane_bolt) reported

    @bt_uk apparently you're holding up my broadband connection that I ordered with plusnet on 20th April. Still no progress can you help?

  • EUPDfeelslike P (@EUPDfeelslike) reported

    Urgh my internet has been down for almost 24 hours and keep randomly losing 4G, sort it out! @Plusnet