Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 02/12/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Basildon, Gillingham and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Wi-fi
United KingdomGillingham Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kafkatopia Ted Kaczmarek (@kafkatopia) reported

    After rubbish experience with @Plusnet . Glad to get email asking for reasons for leaving. Survey link dos not work. BRAVO @Plusnet for being consistently crap.

  • nickswimcycle Nick Read (@nickswimcycle) reported

    @plusnet no mobile data or calls for 3 days now in EX10 8. Is there somewhere on your site which will tell us if the problem is known about, or being rectified?

  • YounisS32946811 Younis Sheikh (@YounisS32946811) reported

    @Plusnet Yes but did not sort my problem

  • Vix1967 Vix (@Vix1967) reported

    @Plusnet Promised a call back from a manager with 5 days! Would be pretty poor customer service had you achieved that but you haven’t. Call again this am but to no avail. Hardly award winning customer service is it?

  • DosGamerMan DosGamerMan (@DosGamerMan) reported

    @Plusnet how do I get service help on a weekend. FttC just died and i can't seem speak to an engineer to get it fixed.

  • OliBlacklock Oliver Blacklock (@OliBlacklock) reported

    5 days now no incoming calls or messages, customer service says to be patient and keep checking?? @Plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @KateKirk79 Hi Katie. Are you still having problems with your connection? Do you have any wired connections and, if so, are you having any problems on those? Regards, Emily Plusnet Leeds

  • StephyBuckley Stephanie Buckley (@StephyBuckley) reported

    @Plusnet was supposed to have my broadband go live a week ago, no contact since last Tuesday with update, very dissatisfied new customer here

  • manchesterfam Karen Dutton (@manchesterfam) reported

    @EE Thanks, with Plusnet, who advised yesterday it was part of a general EE issue

  • sarahnova19 sarahnova19💙 (@sarahnova19) reported

    @Plusnet Hello, I reported a fault previously, an openreach engineer was sent out who said he couldn’t install a new line as my neighbour had scaffold up. That is now down and I wanted to get the engineer to return to put the new line in asap. Thanks