Plusnet outages and service status in South Benfleet, England

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near South Benfleet, England

The most recent Plusnet outage reports came from the following cities: Gravesend, Gillingham, Southend-on-Sea, and South Benfleet.

City	Problem Type	Report Time
Gravesend	Internet	4 days ago
Gillingham	Internet	11 days ago
Southend-on-Sea	Wi-fi	29 days ago
South Benfleet	Internet	29 days ago
Billericay	Phone	3 months ago
Southend-on-Sea	Total Blackout	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

• 
  ⚒️Tom Cooper⚒️ (@TommyC306) reported 13 minutes ago from Burnham-on-Crouch, England

  @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

• 
  Brian O'Keefe (@rider45) reported 31 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Charles Tilley (@CharlesTilley) reported 33 minutes ago from Rochford, England

  @Plusnet can you DM me, having big problems

• 
  Kate Marr (@kate_marr) reported 36 minutes ago from Gravesend, England

  @Plusnet I want to cancel but I can't get through!

• 
  Bhavan Ramanathan (@bhavanr) reported 42 minutes ago from Billericay, England

  @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

• 
  Adam Williams (@AdamNWilliams3) reported 45 minutes ago from Minster-on-Sea, England

  @Plusnet I have and as normal, ignored! Superb customer service!

• 
  Char x (@charfranklin_) reported 54 minutes ago from Southend-on-Sea, England

  And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Jump (@Craig_Jump) reported 27 seconds ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 46 seconds ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  MachLoopWales (@MachLoopWales) reported 58 seconds ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Alison Lees (@AlisonMLees) reported 3 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  MachLoopWales (@MachLoopWales) reported 7 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Damilola 🌺 Arewa (@damstar_) reported 7 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  DBBB (@davidjohn73_) reported 7 minutes ago

  @BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.

• 
  Flower Pot (@FlowerP79667758) reported 11 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Stuart 965 (@StuartThom8396) reported 12 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  em b (@emb99483795194) reported 13 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?