Plusnet Outage Report in South Benfleet, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in South Benfleet, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near South Benfleet, Essex, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Leigh-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@pnuttuk Hi there, I'm sorry to hear about the issues with the broadband. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield
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John Barony
(@jonbarony) reported
@Plusnet @Ofcom Although the issue was fixed by myself, there is still no explanation of why a customer would have to reset there router password when a person password hadn’t been changed by myself across any part of the plusnet network until it was needed to be done regarding router
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Jason Eddings
(@jasoneddings1) reported
@Plusnet can anyone beat our record for non functioning home internet? July 14 2021 and still flashing as not working. I have RSI of the ears from hearing we have logged a fault. #uselessplusnet
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Hev 💙TheNHS
(@braintumourlady) reported
@Plusnet you helped me out a few weeks back as my internet kept dropping. It seemed to work for awhile but has started again. Have done the usual checks and my mobile phone seems to be ok. Could you help again?
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Oliver Taylor
(@OliverT1998) reported
@Plusnet Hi Tony, I have tried it on both wired and wireless. The timings also seem to vary with the packet loss in the sense that some days it’s all good and others it’s bad. Or it’ll be stable for say 30mins and then all of a sudden pings go up and packet loss happens
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Plusnet
(@Plusnet) reported
@jonbarony Hi John, I'm really sorry about the issue and just glad it's been resolved. Please feel free to send us a DM with your username if you'd like us to look into it or if there's anything further we can help you with at all. - Adam - Plusnet Sheffield
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Elle May
(@ElleMay44) reported
@Plusnet Hi, having issues with plusnet WiFi yet again. I have tried to look at fault checker but the message says not available. Any help would be appreciated.
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DF
(@DanielF03641808) reported
@Plusnet Hi, I have DM’d you, however I have already connected the new router ready and it is working with the currently internet package/speeds I am on, I hope this isn’t a problem?
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Jason Eddings
(@jasoneddings1) reported
@Plusnet @Plusnet the irony of it all. Seems your own internet must be down as you have stopped replying in the DM. Hope you don’t have to wait over 2 months to get it back on. Good luck
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Pnuttuk
(@pnuttuk) reported
Shocking broadband signal from @Plusnet today and even worse this evening. Below 2mb dl and 3.2mb upload. Supposed to be on Fibre extra... Average 66mb download my arse!