Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 12/31/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @Plusnet Well ???? Where is the chase up ?? No communication still not working ???????????

  • SyGringo Simon Green (@SyGringo) reported

    @mrsdavisdaniels @Plusnet Also 7 days a week help? Correct me if I'm wrong,but is Sunday not included now as stated on Plusnet website??

  • BansheeRodders Alan Roderick (@BansheeRodders) reported

    @Plusnet wonderful service from Stephen on the broadband help desk tonight. He was knowledgeable, helpful and determined to fix the problem for good.

  • Mart7700 Marcin 🇵🇱🇭🇺 (@Mart7700) reported

    @Plusnet Plusnet is a mess at the moment.... No communication between departments and can't even send me right bill after I upgraded my service, so I ended up overpaying my bills... Another issue is that plusnet by mistake disconnected my broadband without letting me know and

  • Goodall1954Nick Nicholas Patrick Goodall (@Goodall1954Nick) reported

    @ArianeSherine @virginmedia Give up. If Plusnet is available in your area I've had good service from them for three years. Moved from Virgin cos of their poor cust service.

  • Plusnet Plusnet (@Plusnet) reported

    @secretspartacus Hi there, I'm sorry you've had a few issues getting a response from us we've been a tad chocka as of recently. We aren't looking at doing a social tariff I'm afraid. We don't want to lose you as a valued customer either but understand that money is tight. -Em -Plusnet Sheffield

  • lynnos sofargone (@lynnos) reported

    @Plusnet the response time to Twitter messages is appalling. I’m abroad and desperately reliant on maps & data worked for one day now I have nothing. I have plenty left on my allowance so I’ve been asking you for help. Norway is covered free as a band 9 country

  • andysnowball Andy Snowball (@andysnowball) reported

    Hi @Plusnet, I’m meant to be getting upgraded to full fibre on Friday. Your website is broken and won’t show me the order status and I’ve not received a new router yet. Assume it’s not happening?

  • geomorphic Steve Bowerbank (@geomorphic) reported

    Unable to view broadband account page as it keeps being obscured by a grey page with feedback written down the right side!! @Plusnet

  • CrowYogi Heather Dexter-Crow (@CrowYogi) reported

    @Plusnet hey there. We've just moved house & were told our fibre broadband would be connected (you've cut us off early). Broadband isn't switched on and the guy I spoke to didnt ring me back like he said he would. Annoyed that you're still billing me but not providing a service