Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 12/25/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • adywhitwell ady (@adywhitwell) reported

    @Plusnet Hi again anoush. Thanks for all your help and advice and I have niw called your support and transferred to bt fttp. Unfortunately I have just received an email saying they will charge me over £100 for cancelling when not only you but on the call they said it would be waived. Wtf

  • Soctty123 Soctty123 (@Soctty123) reported

    @Plusnet As suspected, @Plusnet had no intention of doing anything to help a loyal customer, so I'll be off now.

  • shanklin_hank Hal 2000 (@shanklin_hank) reported

    @Plusnet So do existing customers get a deal or a new hub two to replace the god awful hub one?

  • Rosie_Ade Rosie Adediran (@Rosie_Ade) reported

    @Plusnet we had a broadband outage in our area (E8) starting 2 days ago. Still down… any update on when we can expect it to be working again please? More than sligjtly tricky in the #wfh era!

  • amy39308747 amy (@amy39308747) reported

    @Plusnet our wifi has been down since last night in YO12. Pls sort it ASAP

  • gold123win reg morris (@gold123win) reported from Neston, England

    I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

  • SercombePeter Peter Sercombe (@SercombePeter) reported

    @Plusnet My broadband gets a better signal from next door [who use BT] than it does from Plusnet. This has been the case for months. I'd like to change provider, but do not feel there should be a penalty for moving from Plusnet.

  • drcsparker Christopher Parker (@drcsparker) reported

    @Plusnet Two weeks ago you sent me a hub one as you said my existing hub one might not be reliable. Now you come out with this. You could have waited and sent me a new hub two. The spare hub one has stayed in its box because I was never convinced the hub was the issue. Happy to return.

  • jenny_hassan Jenny Hassan (@jenny_hassan) reported

    Cant be dealing with how bad my wifi is that I have to turn it off on my phone and fully hotspot my tv to watch anything 🥲 @Plusnet @plusnethelp do something bout it

  • CharlBoothPR Charlotte Fawcett (@CharlBoothPR) reported

    @Plusnet we have had no internet for 10days due to a pole collapsing. It’s now fixed but plus net said it will take two more weeks to fix our connection. We have three businesses from home and losing money everyday! Why will it take over two weeks to sort??!