Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 11/26/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • susierabin susie rabin (@susierabin) reported

    @Plusnet Hi @Plusnet - please stop trying to deny responsibility. Your own customer services staff confirmed that you have illegally #slammed the account & terminated their service - which John Lewis broadband confirm. A complaint is on its way to you.

  • ingegnerina1 Sara (@ingegnerina1) reported

    @Plusnet any chances that you can look into a fault in OX16 3QR, please? My broadband is not working!

  • Plusnet Plusnet (@Plusnet) reported

    If you have a problem, if no-one else can help, and if you can find them, maybe you can message... *drum roll* the Plusnet Social Team. Logged in and coffee in hand, we can do ANYTHING today, so let us know if you need help. (Disclaimer: we may not be able to fix your car 🛠 )

  • Lincoln_Marks Lincoln Marks (@Lincoln_Marks) reported

    @Plusnet my Internet has gone down (South sheffield) I've been trying to fix for a couple of hours now. Texted in to your support number bit no response.

  • ElSpark Mr P (@ElSpark) reported

    @Plusnet hi can you look into my account as I have no service.

  • sandersjason Jason Sanders (@sandersjason) reported

    @Plusnet Once again I have to go back to the start of trouble shooting, this is getting silly now, the connection has been crap ever since the last open reach engineer, I'm not going to follow a trouble shooting guide. Re open the closed ticket from December.

  • JordanC93958853 Jordan Cooper (@JordanC93958853) reported

    @Plusnet So today would be a good day to have another crack at getting you guys to fix the broadband connection issues we’ve been calling about since the moment we had it installed? The award winning customer service team have been **** every other day, must have a new lad in 🤔

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I have never received paper bill I have always had email notification which I have not received I hope my restrictions have been removed as yet again this is not my error.

  • vpurplecat Vikki (@vpurplecat) reported

    @Plusnet Our broadband is going on and off and has been for a couple of hours. We have switched off and on...please can you help?

  • HelenGr10456178 Helen Graham (@HelenGr10456178) reported

    hi @Plusnet trying to call you to let you know I have moved house but every time I try it says ‘the number you have called is not recognised’. Please help!