Plusnet

Plusnet Outage Report in South Benfleet, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Benfleet, Essex, England 12/05/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Benfleet, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AverillMark Mark Averill (@AverillMark) reported

    @Plusnet Can we have a realistic update on the email issue please? The situation appears to be worse than it was yesterday.

  • AlexEDarko Paul (@AlexEDarko) reported

    Hey @Plusnet I don’t know why my bill has gone from £26 to £43.50 a month, especially considering that I was massively messed about when I moved house. I was also never contacted regarding a complaint I made. I always used to really rate you but now not so much. 😞

  • vja1999 Valerie A #FBPA (@vja1999) reported

    @Plusnet @PSAutoparts1 I've set up a client account in Outlook but that can't access my emails either. This is the third day - it's getting very frustrating and given that my contract will be up for renewal soon, it's going to lose you at least one customer.

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet If you read my earlier tweet I said I was getting emails on Outlook but now that is not working at all.

  • AngusStewart7 Angus Stewart (@AngusStewart7) reported

    @Plusnet I can't see anywhere in your previous responses to the email problem when we can expect to return to normal?

  • johne5knuckle John Richards (@johne5knuckle) reported

    @Plusnet I have one. I cannot log in to it and have not been able to since Wednesday. You might have all hands on deck but this issue has now been ongoing for THREE days. Maybe you need some better hands?

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet Slight improvement getting emails now via Outlook, but still a bit late. Still cannot login to Webmail. It was always very poor and slow, and I usually only use it to delete old emails to reduce for storage limits, but cannot get in at all now, just sits at loading.

  • PhilipsWriting Philip Strange (@PhilipsWriting) reported

    @Yorkshire73 @Plusnet Not working here, three days is NOT "working quickly to resolve the issue"! @guardian

  • Lorfarius Lorfarius (@Lorfarius) reported

    @Plusnet @grahamjsutton Has just gone down completely for me. Get an error message "We’ll be right back!" Very frustrated with this I've been using the main account for work and can't get to saved messages at all.

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet Hi, I see the service status is now back up, but the latest update is just a copy/paste of the last one. I think everybody deserves something meaningfull. Appalling service !! @Ofcom