Plusnet

Plusnet Outage Report in Seaham, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Seaham, County Durham, England 12/05/2023 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaham, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Durham, Gateshead, South Shields, Sunderland and Hartlepool.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • always27units Phil Harrison (@always27units) reported

    @Plusnet @Plusnet we had to cancel the insurance they charged us £25. When our contact is up on our other —- guess what!!!!!🤬🤬🤬🤬🤬

  • Plusnet Plusnet (@Plusnet) reported

    @michael8nelson Hi, Michael. I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • DrJoeMorrison Joe doing philosophy in public without impact (@DrJoeMorrison) reported

    @tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract

  • ElSpark Mr P (@ElSpark) reported

    @Plusnet Hi - had a call from the BT engineer today, he said my line would be fixed today. Got home and internet is still not working. Would it be possible for an update?

  • mth21 Matt Hayes (@mth21) reported

    @Plusnet any current reports of service outages? We’ve been without service since 1am today

  • o4Z5v3ZFSYOKg8A 1001 (@o4Z5v3ZFSYOKg8A) reported

    @Plusnet Ive had the most painful day since I can remember because of plusnet mobile. I transfered over to them - but how i wished i hadnt.... Shocking service, cant email them, cant call them as they have disabled my number, still waiting for a non existent sim from them - 5 days now

  • CareHome_Nurse Shiona Martin 💙 (@CareHome_Nurse) reported

    @Plusnet This is my go live day! Old provider already off but plusnet not live? Please advise. Limited signal to be able to call

  • JJay0k Jane M 💙 (@JJay0k) reported

    @MoneySavingExp I’ve been told by plusnet that they can’t provide a service where I’m moving to. They say they will charge me a cancellation fee unless I sign up to bt fibre. I don’t want to sign up with bt Because they are expensive. @itvMLshow can you help please? @plusnethelp

  • womaninblue1050 Marilyn (@womaninblue1050) reported

    @virginmedia @Samjone48873045 I’m having exactly the same problem? Why is your service so bad now? It’s really gone downhill. I rang Plusnet and they answered the phone within 3 minutes. I’ve spent nearly 3 HOURS (in total) trying to get through to Virgin on the phone. It is not acceptable.

  • o4Z5v3ZFSYOKg8A 1001 (@o4Z5v3ZFSYOKg8A) reported

    @Plusnet @lantern_pike Ive had the most painful day since I can remember because of plusnet mobile. I transfered over to them - but how i wished i hadnt.... Shocking service, cant email them, cant call them as they have disabled my number, still waiting for a non existent sim from them - 5 days now -