Plusnet Outage Report in Scarisbrick, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Scarisbrick, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Scarisbrick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Scarisbrick, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Liverpool and Lytham St Annes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Lytham St Annes |
Wi-fi | |
| Lytham St Annes |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Scarisbrick, England
Latest outage, problems and issue reports in Scarisbrick and nearby locations:
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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James Wilson
(@jwilson_trinem) reported
from
Southport, England
Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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katie timmins
(@katietim) reported
from
Preston, England
@Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Andy Carr #FBPE #johnsonout
(@grumpy2much) reported
from
Saint Annes on the Sea, England
Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Graham Knight
(@AndyGKnight) reported
@Plusnet Still no sign of the “award winning customer service” I would like to know how gave the award!! This is beyond a joke.
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Zohair Patel
(@ssjinzo) reported
@Plusnet Hi My router doesn't connect and its a Hardware problem I need a new router. i have had old one for 4 years
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Mark Cooper
(@M_A_C_64) reported
@Plusnet internet has been so slow for two days now, less than 1 Mbps download, system status saying no issues anywhere, please advise on service to CO15 area. Thanks
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Patrick
(@cpatricktaylor) reported
@Plusnet hi… I’ve just received an email cancelling or order, saying it’s been done through our current service provider. We haven’t got a current service provider as have just moved address. I can’t get through to a customer service advisor. Can you assist directly?
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Allen_lovemymind
(@EpsomMental) reported
@bt_uk I sign a new contract your part of the deal is to provide services and you have failed for 208 days. Well maybe Sky, Virgin, talktalk, plusnet want a customer who pays who stays with his provider and is loyal. This is making feel.horrible and @BT_UK it feels you just don't care
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Terry
(@MonkeyTelboy) reported
@OpenreachHelp Thank you Gary, unfortunately it's seems @Plusnet escalation route is the same number, so have to wait for about an hour for resolution
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Jane
(@Seaside_Jane) reported
@Plusnet Sent several messages over the last few days. I'm still without any mobile signal. On the verge of cancelling & changing provider. Only been with you a few months & not impressed.
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Iain Simpson
(@IainSim55659177) reported
Bought a new laptop & can't install Norton anti-virus, which comes free with Plusnet, unless I remove s mode first. Microsoft tech support expect me to pay £99 to be shown how to do this!
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Dkleeds44
(@dkleeds44) reported
@Plusnet Stay away from these incompetent clowns. Can never get through to customer services. Cancelled my in the 14 day cooling off period due to this. And the incompetence continued when they delivered a broadband box. It sits where the postie dumped in outside the front door.
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Prefix
(@mattmitch66) reported
@frankotron @thebasebear @fesshole Correct. My old router that I got with John Lewis broadband (rebadged Plusnet) allowed you to create a guest wireless network with any name and password you chose.