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Plusnet

Plusnet Outage Report in Scarisbrick, Lancashire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Scarisbrick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Scarisbrick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Scarisbrick, England

The most recent Plusnet outage reports came from the following cities: Preston, and Lytham St Annes.

CityProblem TypeReport Time
Preston Wi-fi 4 days ago
Lytham St Annes Wi-fi 2 months ago
Lytham St Annes Wi-fi 2 months ago
Southport Internet 3 months ago
Southport Internet 4 months ago
Southport Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Scarisbrick, England

Latest outage, problems and issue reports in Scarisbrick and nearby locations:

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

  • katietim
    katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • jwilson_trinem
    James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • jwilson_trinem
    James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • WIG1932
    WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • br1mcg
    brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • bluenige
    nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • CroftJackie
    Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • StoneTyres
    Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • mrcflknr
    Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • WIG1932
    WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • grumpy2much
    Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • heightsfarmali
    Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali
    Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

  • kevinefcduffy
    Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • kevinefcduffy
    Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CybrHwk
    Graeme 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@CybrHwk) reported

    @Plusnet Are your customer service lines down? I'm trying to call to discuss my renewal but your number doesn't even ring out

  • monkeygoing2
    monkey (@monkeygoing2) reported

    @RishiSunak @OliverDowden @WilliamJHague He also has the support of Compo, Clegg & Foggy; the bloke from the Plusnet ads and all the Tetley tea folk....

  • 1973Kendo
    Ken Lancashire (@1973Kendo) reported

    @Plusnet Hi, no Internet in Newton le Willows, WA12 postcode. Tried rebooting, light is blue, but no service on multiple devices.

  • alistairsbrain
    Alistair Cohen (@alistairsbrain) reported

    @Plusnet I've been trying to call any customer service number I can find, but none of them connect. Are you having issues with your customer support today? Can you help me via twitter, or live chat somewhere?

  • hannahforest
    Hannah Forest 🔴⚪⚽ (@hannahforest) reported

    My phone uses the EE network, but uses Plusnet as the provider...can I get BT Sport or do I have to have EE as the provider, too?

  • Alex____o
    Alex__&*) (@Alex____o) reported

    @Plusnet Hi, I'm having landline issues - troubleshooter shows no issues but I still can't make or receive calls: a little confused.

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

  • GrayskullJeff
    Jeff Grayskull (@GrayskullJeff) reported

    @Plusnet do you not offer roaming on your network? I'm going on holiday next month and can't find anything at all about packages that allow me to use my phone abroad. It's a shame to have to leave you because you're actually good value, but i need to use my phone abroad.

  • SallyAbbott3
    Sally Abbott (@SallyAbbott3) reported

    @Plusnet hi, my internet keeps going down. It’s a new hub. Any suggestions? I keep turning it off then on again. Ta

  • gamecounsel
    The Log Lady (@gamecounsel) reported

    @23Daves I've retained BT for the landline phone at my mum's house - because of their various helpful packages & because they've always been really good re customer service. But our ISP is Plusnet. Better value & good service. Choice is good.