Plusnet

Plusnet Outage Report in Scarisbrick, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Scarisbrick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Scarisbrick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Scarisbrick, Lancashire, England 02/01/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Scarisbrick, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Liverpool and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomSouthport Internet
United KingdomLiverpool Internet
United KingdomSouthport Internet
United KingdomSouthport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Scarisbrick, England

Latest outage, problems and issue reports in Scarisbrick and nearby locations:

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulculshaw Paul Culshaw (@paulculshaw) reported

    Plusnet also down in Manchester. Looks like l’ll be using using my rolled over Sky mobile data for work.

  • JFW_Harry Lonely Ewok (@JFW_Harry) reported

    @Plusnet I have no internet connection and work from home. I've tried ringing multiple numbers, all tell me via an automated message youre busy and to ring back then hang up, the live chat person told me to message twitter....I've been trying for 2 hours, can someone help?

  • philip_jewer ⚫ Phil Jewer #FBPE (@philip_jewer) reported

    @Plusnet @OVLHSSociety 'Some customers'. It's all of us. Progress though - it's only taken Plusnet 9 hours to admit there's a problem at all... Final straw for me.

  • Tecton18 Tecton (@Tecton18) reported

    @Plusnet @OVLHSSociety Only some? Seems like a massive outage. Be honest, please.

  • NeilHerbert Neil Herbert (@NeilHerbert) reported

    @thinkplaymake @Plusnet @RainbowsEnd69 Yeah can't even ping an IP address. Was hoping it would just be a DNS issue and switch to 8.8.8.8 or something, but no. Can't even ping that!

  • JFW_Harry Lonely Ewok (@JFW_Harry) reported

    @Plusnet I'd just like to add it's funny that someone answered the chat when i clicked on 'new customer' yet as an existing customer I get an automated message then it hangs up.....!!!

  • Green_Windmill GreenWindmill (@Green_Windmill) reported

    @plusnet services down nationwide for 9 hours or so now and they’re yet to even acknowledge a problem, this is madness

  • Tecton18 Tecton (@Tecton18) reported

    @Plusnet I'm missing work now, and just got a "we may take longer than 20 minutes to get back to you text" a full hour after being told that the problem is within my home network. Which it is not Useless.

  • anniesbellamy Annie Bellamy (@anniesbellamy) reported

    @Plusnet there are no updates from yourselves regarding the outage and with no way of contacting you I will now have to pay for a co-working space in order to do my job…will Plusnet cover this cost?

  • FumigatedSpace rach who? (@FumigatedSpace) reported

    @Plusnet is down, which is just brilliant as I work from home. Customer service line isn’t taking calls, and the Text Fault service doesn’t reply. Also anyone from Plusnet is yet to acknowledge there is a problem despite lots of people reporting the same thing. Ridiculously bad