Plusnet

Plusnet Outage Report in Saxton, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxton, North Yorkshire, England 11/15/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saxton, North Yorkshire, England

The most recent Plusnet outage reports came from the following cities: Leeds, Normanton and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomNormanton Total Blackout
United KingdomNormanton TV
United KingdomNormanton Internet
United KingdomCastleford Phone
United KingdomNormanton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Saxton, England

Latest outage, problems and issue reports in Saxton and nearby locations:

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

  • lottiejonesy Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, England

    Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • rosetintedlass Sally 💙 (@rosetintedlass) reported from Harrogate, England

    @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • JohnFin75257340 John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danielp_johnson Daniel Philip Johnson (@danielp_johnson) reported

    @Plusnet Hi plusnet 👋. I have an issue where my router for the past three days has been randomly going orange at times. Also when on the phone it starts to crackle. Previously I’ve been working from home fine. When I look in the event log there is lots of fragmented packets 🤔

  • Love2travel17 Love2travel (@Love2travel17) reported

    @Morcia My (old) phone doesn’t support 5G, but I’ve just changed my sim only deal from EE. I got a much cheaper deal still on EE from Plusnet who have various data plans available. Just Google ‘best sim only deals’.

  • KellyShaw31 Kelly #teamlegend/#teamyounglives shaw (@KellyShaw31) reported

    @Plusnet any help?

  • JoBeeArt75 Joanne (JoBeeArt)❤🎨 (@JoBeeArt75) reported

    @Plusnet It's suddenly kicked in and all is fine. Have plus net instead of o2 in the corner now. Clearly it just needed a bit of a re-start and time to settle! Thanks for your help.

  • JoBeeArt75 Joanne (JoBeeArt)❤🎨 (@JoBeeArt75) reported

    @Plusnet hi there. Have just transferred to you. Have put my SIM in, but although there is full signal on the bars, it is saying 'emergency calls only.' Could this be that my phone needs unlocking? I have kept my old number and PAC was sent. Thanks in advance for any help.

  • Jane73232525 Missnotononsense! (@Jane73232525) reported

    @Plusnet awful service router over heats the Internet cuts out the customer service is below 0 I'm disgusted with plusnet I have been with them for way too long I really don't recommend

  • AustroHungar Harry👑Houdini #GTTO🇪🇺🧡FBPE🎶 ⛓️🔗LUFC (@AustroHungar) reported

    @JaneMichael62 @Cheeseo76847269 @Fairy__Woodland I find sim free contracts better, as you said by your phone outright. All these deals on TV, e.g 100gb for £20 a month, who the fxxk uses 100gb? I'm with Plusnet who are part of BT and use EE which is the biggest network. £8 a month for 15gb, I don't even use 1gb as most is WiFi.

  • PushyRiot_ Pushy Riot 🖤 (@PushyRiot_) reported

    @Plusnet I keep getting a billing failed website coming up on only certain websites, even though my bill is paid. My account now says I owe £65?! Very confused. Help!

  • susierabin susie rabin (@susierabin) reported

    Hi @Plusnet you have illegally taken control of my parents account & left them without broadband & landline. They are both in their 80s & my mum is disabled & housebound, the phone & internet are their lifeline. I need an urgent fix please.

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet Yeah that's indoors, ground floor. This morning a call went straight to voicemail when I was in the bedroom, 1st floor, so no signal at all at times. If I disable the EE sim, I'm getting 4G+ full reception on Giffgaff. Reception is better on the street, but not great.