Plusnet Outage Report in Ruislip, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Plusnet outage reports came from the following cities: Wembley, Feltham, London, Hammersmith, Brentford, Southall, Barnet, Fulham, Hampstead, Paddington, Abbots Langley, Kensington and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Wi-fi | |
| Feltham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Suzy Richards 🇪🇺
(@serichards) reported
@Plusnet Hi again. How do I report a coverage issue? ST14 5HF used to be ok if a bit weak but now Alton Towers is back up and running it’s dreadful. Can rarely make a call without it being dropped. It definitely needs a boost.
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Dan // Nemesis
(@iNemesis__) reported
@Plusnet I'm trying to arrange new internet with you guys, As the current one that I'm on that a Friend of mine is paying for runs out next week, I'm currently on 67Mb down and 18 up, But I can't seem to get 67Mb down as it's not available in my area according to your site.. o.0?
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Gail C
(@cunliffe_gail) reported
@OpenreachHelp Plusnet were going to be our new provider but they let us down so we signed up with TalkTalk but they have now cancelled our order as they couldn't transfer landline number. So currently no provider. Compounds the issue with your engineers failing to do the job they were meant to
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jaggy thistle
(@jaggythistle50) reported
Folks, take my advice and stay well away from @Plusnet for Internet. Dreadful service and changing goalposts as they blame light bulbs and washing machines for interfering with the service. Full of empty promises.
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Tom Waterhouse
(@2DForever) reported
@kingmonkey25 I’ll say it for the rest of my life, but sadly there is no such thing as a good internet service provider… I had exactly the same thing with plusnet, where I moved home and they couldn’t provide their service. for their “amazing customer service” they left me with a huge bill
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Kcvfr400🏴🕹️🎮
(@kurtconstable) reported
@krakenind @JolyonMaugham @virginmedia Most of the companies supply poor hardware that is inferior to yrs ago it seems. I am with Plusnet and use my own router, signal far stronger. Cheap boxes that signal is so poor they try to jumping frequencies and fail so keep switching. Also split the signals for 2.4 and 5 ghz
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
Well @Plusnet, as you ignored me & DGAF about keeping customers. I will be looking for a new supplier when my contract ends. I don't support thieving dishonest companies. Enjoy your extra £24 for the 12 months left, I now know you don't honour what you offer!
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Anaspia
(@Anaspiauk) reported
@TalkTalk @plusnethelp how can I stop talk talk from harassing my elderly parents? left talktalk on 19th April and joined plusnet on 26th yet are still getting bills from talktalk and now a barrage of messages from debt collectors. #talktalk don’t go there as you can never leave
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jaggy thistle
(@jaggythistle50) reported
Folks avoid @Plusnet for Internet. Dreadful service. Fobbed off time and again with every excuse they can think off before you get ignored and promised return calls go unmade.
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Darren
(@DarrenFinn1983) reported
Anyone else had problems with #plusnet internet service today. Been cutting out and slow all day 🤬