Plusnet

Plusnet Outage Report in Ruislip, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ruislip, Greater London, England 01/27/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ruislip, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Southall, Paddington, Edgware, Hammersmith, Watford, Hounslow, Slough, Barnet, Hampton, Northolt and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • AndrewW66554842 Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RedAnt6 Red Ant (@RedAnt6) reported

    Surely the @Plusnet mailbox setup must be the most onerous ever designed. The most stupid constraints on a PIN number, then 101 options you don't really want!

  • MelJPotter Mel Potter (@MelJPotter) reported

    @Plusnet Still no service DM SENT

  • abrown439 alex brown (@abrown439) reported

    @Plusnet i am thinking of leaving as others provides are able to provide gfast. Does plusnet have any plans to support gfast?

  • tyrewulf Just Dave 🇬🇧🐺🇵🇹 (@tyrewulf) reported

    @PhilBatemanMBE Surprised it's only effected PlusNet customer's. If the problem is in a specific area effecting all service providers not just one, it would suggest a local network issue where someone has put a pneumatic drill through a cable or knocked over a cabinet. It does happen.

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet Very poor. And possibly also discriminatory

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @bt_uk As I’ve said previously, it’s not me that has problem,it’s my mom & neighbours but they can’t complain because their phones &/or internet are down! Some are with you,my mom is with @Plusnet. I live in same street but my (& others) phone & internet is fine (coz we’re fibre?) 😤

  • Apricot93 Rodders (@Apricot93) reported

    @Plusnet how long should it take a SIM and call data to port over? Now into a second week and another SIM card! Friendly ineffective service. #Minusnet.

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet If you have the right to cancel, send them a letter giving them notice of cancellation. Or email them. And make clear you have a condition that means calling is not appropriate

  • Lon_Unattached London-Unattached (@Lon_Unattached) reported

    @Plusnet It's OK I finally got through to customer service and the number port did happen. Just took me a couple of hours of holding on the line! (every half hour it cut me off!!!)

  • FTWcreative David Mitchell (@FTWcreative) reported

    @Plusnet do you have a few issues at the moment. Nothing is working