Plusnet Outage Report in Ruislip, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Teddington, West Drayton, Southall, Abbots Langley, Wembley, Paddington, Edgware, Hammersmith, Watford, Hounslow, Slough, Barnet and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Teddington |
||
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
-
Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
-
Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
-
Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
-
Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
-
Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
-
miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
-
Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
-
Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Mackay
(@neilmackay11) reported
@plusnethelp My plusnet landline voicemail is empty(I checked) but callers tell me that my voicemail is full and cannot leave a message if I do not answer the phone in time. How do I fix this???
-
Darren Cook 💙
(@dacook42) reported
@plusnethelp do plusnet make reporting a fault as difficult as possible on purpose? Internet chat doesn't work, on hold for 30 mins, no easy way for members to report fault and no acknowledgement that there's an issue. #plusnet
-
Tom Oliver
(@whqttt) reported
@BibiLynch @Plusnet They are truly extraordinarily poor. They suggested I use my previous provider's equipment, or buy my own when they couldn't/wouldn't fix our wifi issue with their router.
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Linda Cole
(@LColeGM) reported
@Plusnet @plusnethelp Hi, what's the easiest way to cancel a business contractor no longer needed? Can't get through on the phone or on a Chatbot. Advice would be appreciated. Thanks.
-
jonathan oakes
(@jonathanoakes1) reported
@OpenreachHelp my gif gaff and plusnet are both not working- haven’t been for 36 hours. Status says a telephone mast is not working- any idea when it will be fixed? I’m in Reading
-
Katie Todd
(@unodoskatie) reported
@plusnethelp @Plusnet hi! is there any chance of speaking to someone regarding my broadband because ive been on hold for 2 hours! As much as I'm enjoying the soundtrack you've provided on hold, my wifi is suffering and i could really use some help. Thank you!
-
James| Its NOT Over When You Can Still #StayAtHome
(@Autisticosaurus) reported
@BibiLynch @plusnethelp They truly are horrific as an ISP, I thought BT were bad (I ran up £70 in phone data charges one month at uni doing research as WiFi was 💀) & £35 on train tickets to get to someone’s house to use their wifi- won’t seem much but it was 10 occasions) but their kid Plusnet is worse
-
Julie Roberts
(@JulieR_1964) reported
@Plusnet not working again!!!! Phones won't re fresh. Teams won't connect. Laptop loses connection. One shocking business service not fit for purpose.
-
Louise Stoddard
(@LouiseStoddard5) reported
@plusnethelp 45minutes trying to speak to someone! Called beginning of last week as got no phone line& signal. My son has also missed out on schooling. Man said in the week it should be on today but nothing! I will be leaving plusnet. Awful customer service!!!