Plusnet Outage Report in Ruislip, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Plusnet outage reports came from the following cities: Wandsworth, Hammersmith, London, Watford, Paddington, Southall, Wembley, Feltham, Brentford, Barnet, Fulham, Hampstead, Abbots Langley and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
||
| Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
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Plusnet Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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M Littlechat
(@MauroZiguli) reported
@Plusnet my internet is not working since 10.20 am. Something going on Reading area? It was working early this morning. Can see the network available, blue light, but can't connect. Tried turning off/on, reset button and nothing is working. Help please, thanks
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Alison Hudspeth
(@AlisonHudspeth) reported
@NommieNom @Plusnet Looks like a nationwide outage, lots of people affected
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Don Grunbaum 💙🎓
(@DonaldAG) reported
@Plusnet is there a problem with your mail servers?
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Simon Hewitt
(@simondh) reported
@Plusnet Internet has gone down and I'm on a deadline working from home. Your support line just disconnects. Is there a service outage or is your service just getting worse?
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Tony Bates
(@babblingbates) reported
Huge outages at @Plusnet yet nothing on social media. Very poor customer service, lucky renewal is soon
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Chris Wharton
(@cdwharton) reported
@Plusnet hi any update on UK wide outage?
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Jon Ewing
(@siteadvice) reported
@Plusnet No internet connection here for the last 40 minutes and the telephone support is just an indefinite queue. Can you please report on the status? Thanks.
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Hareinthefire
(@hareinthefire) reported
@Plusnet @pfrr It's not just poor Paulo, it's countrywide! Some acknowledgement and information from you would be nice? What's going on? When is it going to be fixed? That kind of thing? #plusnet #plusnetdown
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Alex Lewis
(@AlexLewSec) reported
@Plusnet I'm appalled at your customer service, my wife and I separately tried to call up about the ongoing broadband issues, and your telephone system said "sorry we're too busy for your call, try again at a better time." So essentially we don't matter enough. #iwanttoleave.
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Simon Hewitt
(@simondh) reported
@amar_karia @Plusnet @BTGroup Thanks for letting me know. They could at least put an announcement out with an estimated time of fix.