1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Plusnet
  6. ❯
  7. Ruislip, England
Plusnet

Plusnet Outage Report in Ruislip, Greater London, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Ruislip, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Hounslow, Hampstead, Paddington, Staines, Egham, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Windsor, Teddington, and West Drayton.

CityProblem TypeReport Time
Hammersmith Wi-fi 3 days ago
Hammersmith Internet 8 days ago
Hammersmith Wi-fi 9 days ago
Hounslow Internet 10 days ago
Hampstead Internet 17 days ago
Paddington Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • 247LondonLocks
    247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • dmosaheb
    Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • elyob
    elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202
    Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Harrison20202
    Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Green_AJ
    AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • elyob
    elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Harrison20202
    Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • kevindewes
    Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • AmandipSidhu2
    Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • MartinWoodward2
    Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • trina_latham
    trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • kevindewes
    Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • L74JR
    Miss R (@L74JR) reported

    @plusnethelp Not this evening, no. But there have been issues with it since we switched to Plusnet, unreliability and random red or orange lights. Why was the bandwidth reset?

  • cliffbrown
    Cliff 🇿🇦🇬🇧🇪🇺 (@cliffbrown) reported

    Day 2 of broken Internet. Goodbye @Plusnet. Thanks for literally nothing.

  • CasperCarbines
    CasperCarbines (@CasperCarbines) reported

    @Jake_Hanrahan @Plusnet That sucks. Sorry to hear.

  • Mark_Outhwaite
    Mark_Outhwaite (@Mark_Outhwaite) reported

    @AllieRenison @EE Just had that problem. Took several weeks for Plusnet to fix it. OpenReach engineers removed all links to other extensions in the house bar the one main phone then replaced the ‘crimps’ on the wires in the box on side of home. It is a resistance fault apparently.

  • runlouist
    Louis (@runlouist) reported

    Had @TalkTalk for a few weeks and my god it's like going back in time to dial up internet. So slow. Have to restart router every time I want to use it. Had @Plusnet previously and so much quicker.

  • JulieCalland
    Julie Calland (@JulieCalland) reported

    .@plusnethelp @Plusnet, your #terribleservice doesn't just hurt me, it's also the poor artists on your hold music which after 10 weeks I now hate by association. Out of interest, was it an attempt at being drole when you chose @ConorMaynard's aptly named "Waste Your Time"?

  • ChristopheEng
    Christopher English (@ChristopheEng) reported

    @plusnethelp hello. We switched to PlusNet on 30 October but are still yet to receive a router and helpline hung up on us today without notice after 25 minutes on hold. Please could you help? Not impressed so far...

  • senecca1234
    Senecca1234 (@senecca1234) reported

    @Plusnet You are the ones causing me to face difficulties. My Internet has been down for nearly month. I cant work from home. I call you every day and nothing gets done . You wont even let me leave my contract. You're basically just extorting me for money.

  • Jake_Hanrahan
    Jake Hanrahan (@Jake_Hanrahan) reported

    @CasperCarbines I have fibre through @Plusnet. It's appallingly slow. Every time I complain they just say they've fixed a fault. Never gets better.

  • ManOnAHog
    KevRiz (@ManOnAHog) reported

    Right over to @Plusnet, easy set up so far, online within 5 minutes or so, only issue is the number of devices I have to go around and connect. Just in the lounge 7 devices 😳