Plusnet Outage Report in Ruislip, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Plusnet outage reports came from the following cities: Paddington, Staines, Egham, London, Hounslow, Hammersmith, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Windsor, Teddington and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| Staines |
Total Blackout | |
| Egham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
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Plusnet Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Phillips
(@MichaelPhi55951) reported
@Plusnet 37 mb last night I’m paying for 900 mb , hour on the phone tonight still no answer , how are you getting awards for the this appalling service !!!!!! No call back when you said you would !! How times do I have to call you to tell you this is a problem ????
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suki
(@swiftness2009) reported
@Plusnet My internet was down for ten days recently I have been told that I have to go through you to get a refund . The problem was with Outreach . Your company have rung me several times to talk to me .. but it’s always between 8 and 4 … I work!
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Deb 🌺
(@moomadeb) reported
@Plusnet hey our internet #plusnet is down. The router is red, off! Help, do you know the reason? #lowestoft
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💥laura jayne💥
(@laurajayne44) reported
@Plusnet could someone please check my DMs! I have been trying to contact someone as the app says a technical issue has restricted my internet access! Its been a week now & no response from anyone!
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Hazel Robertson
(@HazelR74) reported
from
Ulsta, Scotland
@Plusnet my out going email is not working. How long before it starts again please?
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peter jackson
(@petejackson1952) reported
Had a bad weekend trying to watch sport on tv due to internet going down every 10 to 15 minutes. Reported it and the girl just told me to do what I had already done but her actionl took out my TV altogether, then PLUSNET had the cheek to take my money yesterday. They got to go.
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Duncan Kendall
(@dkgb) reported
@plusnet my home phone hasn't been working for a couple of hours. Internet connection is fine. I have tried sending a text from my mobile, but your bot keeps telling me that it can't find a problem with my hub. It's not the hub it's the voice phone. I keep going round in circles
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Jeanette P Homewood
(@JennyPHomewood) reported
@Plusnet my modem keeps restarting and has been doing so for weeks. Is there a problem nationally?
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💥laura jayne💥
(@laurajayne44) reported
@Plusnet shocking service! Tried calling several times & send DM’s on here but no response! Maybe its time to find a new provider!
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David
(@David297819311) reported
@Plusnet absolutely rubbish service from Plusnet. Called customer service who said a wait of up to 40 mins to speak to someone. Now been on 1 hour 20 mins and still waiting. I'm calling on behalf of my parents who are priority users due to health issues and I cannot get thru