Plusnet Outage Report in Ruislip, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Ruislip, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Ruislip, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, Hounslow, Hampstead, Paddington, Staines, Egham, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Windsor, Teddington, and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Internet | 7 days ago |
|
Hammersmith
|
Wi-fi | 8 days ago |
|
Hounslow
|
Internet | 8 days ago |
|
Hampstead
|
Internet | 15 days ago |
|
Paddington
|
Internet | 29 days ago |
Community Discussion
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Plusnet Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Sarah Morton (@SarahMorton6) reported from Wandsworth, England@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, EnglandHopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Priya 🦖 (@sayitrightltd) reported from London Colney, EnglandExtremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Adrian Timon (@adrian_timon) reported from Holmer Green, England@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Darren Altman (@DarrenAltman) reported from London Colney, England@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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miac notnats (@MiacNotnats) reported from Barnet, England@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Richard Bartley (@RBRbBartley) reported from Little Kingshill, EnglandBroadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Alex White (@AlexWhiteGB) reported from Hillingdon, England@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Lady Laura (@laurapascaud) reported from Beaconsfield, EnglandPlusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Richard Carroll (@rackitman) reported from Wandsworth, England@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Gaurav Patel (@gauravity) reported from Richmond, England@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Jonathan Behar (@JonathanBehar) reported from Barnet, England@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet customer service a absolute joke
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Jazz Coll (@JazzColl) reported from London Colney, England@SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Blakemore (@NeighLad) reported@plusnethelp hello, I've had no plusnet mobile signal all morning (emergency calls only), is there a problem? Thanks, Ken
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Tracey (@traceyCphoto) reported@plusnethelp great customer service..no acknowledgement whatsoever of my complaint!! Come on Plusnet, buck your ideas up. You take enough of our money!
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Peanut (@LxPeanut) reported@Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?
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M I K E 🔸 (@GeekNamedMike) reportedJust switched to @Plusnet, nearly £10 a month cheaper than BT. I had no issues with BT at all but when it's that much cheaper, it was a no brainer
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BrightOrangeMuppet (@BrightMuppet) reported@Plusnet - could you please stop treating routers as yoyos 😡 It's really rather inconvenient that you've spent a few minutes each morning this week making them go up and down repeatedly. Especially with the inherent IP address changes that seems to involve.
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Charmaine Hanna (@CharmaineHanna_) reportedStill no internet access, been nearly 24hrs now & @plusnet @plusnethelp still haven't fixed the issue
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Amanda Henderson (@mrshendy1901) reported@plusnethelp @Plusnet we're new customers with an issue that's going to prevent us getting setup and we cant speak to anyone! Phones continuously busy, one DM on Twitter in 24 hours and no resolution online?? #whatdowedo #awardwinningcustomerservice #likeihaventgotenoughtodo
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Sam Hart (@samhart97) reported@Plusnet @plusnethelp 2 days I've been trying to get through to your customer support - phones lines tell me you're too busy & your live chat is disabled. I msgd on here as per your website but no response either. As a new customer I'm extremely disappointed!
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SaltySeaDog 🇬🇧🏴🇪🇺 (@strikewaffle) reported@plusnethelp @Plusnet I've had DNS timeout issues all day, both WiFi and wire connected devices. I've manually changed my laptop to OpenDNS and getting great service again, but my phones etc on plusnet DNS are hobbled unless I switch to 4G. Can you check your service please?
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Oliver Nightingale (@cityon86) reported@baildogg @Plusnet I ****** plusnet off cos there customer services was terrible... They pride themselves on british call centre, only problem British people are *****!