Plusnet Outage Report in Ruislip, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ruislip, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Northolt, Wandsworth, Watford, Paddington, Southall, Wembley, Feltham, Brentford, Barnet, Fulham, Hampstead, Abbots Langley and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Andrew Wright
(@AndrewW66554842) reported
from
Rickmansworth, England
@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🧙♀️🏠🐓
(@EviIRatPerson) reported
Is plusnet wifi not working for anybody else right now
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Peter Morgan
(@PeterMo82489180) reported
@Plusnet Well ???? Where is the chase up ?? No communication still not working ???????????
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Oliver
(@oliverwebster92) reported
@Plusnet My life would be easier if openreach wasn’t prehistoric and allowed you to connect my service in less than 10 working days! Considering they have just ceased the previous owners Plusnet service on the same line, you’d think they’d be able to connect mine at the same time 🙄
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Jack Mendel 🗞️
(@Mendelpol) reported
Call now at 10 minutes. Come on @Plusnet.. you send me messages warning me I need to pay a bill, then you keep me on hold with some of the *worst music in the world*. Literally the most painful thing at the end of a day
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Charlotte
(@lightinglottie) reported
@Plusnet How can I cancel my broadband - I have now called 8 times this morning only for you to drop my calls. Should I just cancel my direct debit?
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wayne Tavit
(@WayneyoWayne) reported
@Plusnet Will you be allowing customers that are eligible for social tariffs with companies that offer them, the opportunity to cancel their contract with you and take advantage of the help that is being offered them?
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Diwakar
(@Diwakar76868838) reported
@Plusnet applied for line only broadband services. My broadband services only got activated today on 18th Oct 2022 but the bills were generated and charged from 12th Oct 2022 as the telephone line (again line only, no calling/voice service) got activated on the day.
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San G
(@simacca) reported
@Plusnet I’ve set up a new sim only account with you and had my number ported. You have ported my number over, but I still haven’t received my SIM card from you. I need help asap!! Not a good start!!
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William (Bill) Lindsay
(@b5wslindsay) reported
Open reach appear not to be honouring Ofcom instructions. They turn down instillations by competitors using their services. Illegal? Anyone else having problems getting their broadband set up? (Eg PlusNet set up turned down because they use Openreach and their offer undercut BTs)
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Diwakar
(@Diwakar76868838) reported
@Plusnet Last week I waited on the call for the same billing issue for about 40 mins and had to disconnect call . The company seems to follow the malpractice of generating bills and charging customers from incorrect bill date which is not from activation date of the broadband.