Plusnet

Plusnet Outage Report in Ruislip, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ruislip, Greater London, England 03/18/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ruislip, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hampstead, Paddington, Staines, Egham, Hounslow, Hammersmith, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Windsor and Teddington.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenStokesSwim Helen Stokes (@HelenStokesSwim) reported

    @Plusnet Would love to "stay connected" but had nothing but problems since we switched to you 🙄

  • _ikeashark daddy long legs (@_ikeashark) reported

    Plusnet is so awful its stopping me from being able to work

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @plusnethelp @Plusnet Why isn't wifi working? Please help me out

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    have had a very unstable VDSL connection all night, right up until before midday, my equipment is fine, and Plusnet reports no problems, therefore I blame Openreach (or 'Openfail' as I tend to call them as they're not often great at what they do), not ideal when I run things

  • martid33 Debbie Martin (@martid33) reported

    @plusnethelp @Plusnet I am writing this because after several phone conversations with your agents, I still do not get a satisfactory answer. My broadband has been broken for 5 weeks. Nobody is able to tell me when it will get fixed or how I will be compensated. #plusnet #help

  • deadshoward jay (@deadshoward) reported

    @Plusnet @UswitchUK But you're so unbelievably crap

  • PeopleCallMeRob Rob N (@PeopleCallMeRob) reported

    @plusnethelp Like for others, the @Plusnet connection has been rubbish all day. Up and down all the time, and when up it's often been slow.

  • AMaryHughes Aideen Hughes (@AMaryHughes) reported

    @plusnethelp @Plusnet You took payment for my new account well over a month ago. When I log in to my account it says being processed. I was told it would be approx 2weeks. Your online chat service is down and I can’t get through on the phone. Can I please have a refund?

  • jenniehawkesx Jennie (@jenniehawkesx) reported

    Plusnet ur hold music is too sad pls I am already upset about my WiFi not working don’t make it worse