Plusnet

Plusnet Outage Report in Ruislip, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ruislip, Greater London, England 01/11/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ruislip, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Paddington, Hounslow, Hammersmith, Slough, Southall, Watford, Barnet, Hampton, Northolt, Wandsworth, Wembley, Feltham, Brentford and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • golferaob Andy O'Brien (@golferaob) reported

    Been waiting a month for broadband with @Plusnet never deal with these. #useless and can’t ring their customers back. #clueless

  • Timey2Wimey Matty Boo (@Timey2Wimey) reported

    Oh @Plusnet after three dropouts on our Internet in a single night, we're really going off your service. We're trying to log into the website but have had to change our password several times as it keeps telling us it doesn't recognise it.

  • JamsDawson James Dawson (@JamsDawson) reported

    @steviejb87 Thats what we are on now FTTC then copper to the house. We just moved from BT to plusnet because we were paying 75 a month for 70 down which was too expensive but plusnet was a **** idea terrible service. It surprising though for such a developed country to still be using copper

  • tmanontour Andy Turner (@tmanontour) reported

    Appalling service from @Plusnet. Moved house 5 weeks ago and still no broadband. Instead: endless delays, “unforeseen circumstances” and mysteriously disappearing engineers. 😱 🤖

  • ReasonAboveAll Pablo Von Helsing 🏉🎸🏒🍔 (@ReasonAboveAll) reported

    I have spoken to 3 Tech Support lines this week. @Plusnet were fantastic @NuanceInc were very good on the phone but the website needs work. @TPLINK were rubbish. As in 'it was easier and cheaper to throw away their product than deal with that level of crap' kind of rubbish.

  • CaitClick Cait (@CaitClick) reported

    @Plusnet @plusnethelp In the past we've been able to have someone check our account to see if we're getting connection drop outs, can someone run a check for us? Our Internet has gotten really slow recently! Thanks.

  • maaverix GeoS (@maaverix) reported

    @plusnethelp hi Team. We have been affected by continuous outage today. We have tried to reach out to Plusnet Customer Care and the line is badly busy. Please could help us sort our fault out?

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    Big LET down #plusnet

  • learnarchitext Nathan Taylor (@learnarchitext) reported

    Switched to @Plusnet today. What a mistake! Can’t watch Netflix, BBCiPlayer etc as it constantly freezes. This is why I hate this idea of switching because you end up lumbered with a service that may be cheaper on paper but then you’re landed with a poorer service. #disappointed

  • SianyLouP #HelloMyNameIs Sian 💙 (@SianyLouP) reported

    Hi @Plusnet @plusnethelp you were due to come & install our new phone line and broadband today between 8am and 1pm. No one has turned up and your telephone customer service adviser was quite frankly useless. My partner has had to take a day off work as he is wfh &needs Internet