Plusnet

Plusnet Outage Report in Ruislip, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ruislip, Greater London, England 12/03/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ruislip, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Southall, Wembley, Feltham, Brentford, Barnet, Fulham, Hampstead, Paddington, Abbots Langley, Kensington and Greater London.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Plusnet It looks like using my phone - but I can't because of Plusnet's utterly useless service. No signal for the last five days - Plusnet couldn't give a f**k. It's cost me a lot of money and no end of frustration. Solicitor next on agenda. What a waste of space this outfit is.

  • leanoref leanore ferrans (@leanoref) reported

    @Plusnet please help I'm abroad and can't get on line. My flight home has been cancelled and I really need Internet..please help

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet more broadband issues..!! text service is good and quick to find a fault but i can't get an engineer till monday..!!! going to make work difficult #Slow

  • AdrDwn101 Not A Number 🇺🇦 (@AdrDwn101) reported

    @NortonSupport Hi Neha thank you for your reply. Whatever the problem was yesterday it is now fixed and I have Migrated to Norton with Plusnet

  • Jord019 Jordo (@Jord019) reported

    @GrumpyHatLady @MrFibbers @Plusnet I’m o2 and at first we got weak signal which I put down to loads of people on the phone at once but then it switched off and suddenly in the last song of green day I got all my notifications in at once

  • Plusnet Plusnet (@Plusnet) reported

    @SouthCroydonlad line's SNR margin now to try and improve the connection. All being well, your connection should improve over the next 24 hours. Please get back to me if you're still having connection issues after 24 hours. Regards, Emily Plusnet Leeds

  • grahm95 Graham (@grahm95) reported

    @Plusnet Can you tell me the call charges from my home phone to 08456 023 069, please? I need it broken down into Access Charge and Service Charge. Thanks.

  • DoctorWynn Dr. Terence Wynn PhD (@DoctorWynn) reported

    Anyone with PlusNet? How good is their service? #PlusNet @Plusnet

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    @Plusnet can somebody get back to me? Your phone numbers don’t work and Im without internet connection that I need for work. £50 a month for this?! WTF

  • HarbourAdam A742321 (@HarbourAdam) reported

    @Plusnet why are your staff working from home and using it as an excuse for poor customer to service ! Can’t speak to a manager ! Ridiculous