Plusnet

Plusnet Outage Report in Ruislip, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ruislip, Greater London, England 01/01/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ruislip, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Barnet, Watford, Hampton, Northolt, Wandsworth, Paddington, Southall, Wembley, Feltham, Brentford, Fulham, Hampstead and Abbots Langley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • sayitrightltd Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • samh12 Steve (@samh12) reported

    @Plusnet when I login to my account it states An error has occurred You can't change your products for the moment, you already have a product change in progress. I don't have a change in progress, can you resolve please.

  • annajr Anna R (@annajr) reported

    @vodafoneuk My broadband went live a week ago and still no router, or even an estimate of when it might arrive. Should not have been switched from plusnet until router dispatched. Shocking service. Have been told I’ll get compensation but how and when will this be organised?

  • lil_Kiwe Kiwe (@lil_Kiwe) reported

    Bro who ever watches the plusnet servers should actually loose their jobs my wifi keeps going down mid fights i swear its like there watching me and planning it bruh

  • Plusnet Plusnet (@Plusnet) reported

    @monthegers66 I can only see that the email could be the issue, trying the username will rule this out. - Curtis, Plusnet Sheffield

  • albtelebomb 🇽🇰🇦🇱Adele Updates AL and KS 🇦🇱🇽🇰 (@albtelebomb) reported

    @safina554 @Plusnet it passed bc it was from when I placed the order not the service activating and yet its a **** service so far and they wanna blame Royal Mail for their own problem of not sending a parcel with recorded delivery lol we move

  • OriginalBigBri Bri 💙 (@OriginalBigBri) reported

    @plusnethelp Hey Plusnet. You have archived one of my mailboxes and left an email in there saying "please contact our support team by raising a ticket using the Help Assistant on our website". Would you like to give me a clue as to where that is, cos I've been looking for 20 min.

  • albtelebomb 🇽🇰🇦🇱Adele Updates AL and KS 🇦🇱🇽🇰 (@albtelebomb) reported

    @sum99__ @Plusnet their 14 day period starts from the day u take out the contract which is rly weird, most places do it when the service activates

  • monthegers66 Sandy (@monthegers66) reported

    @Plusnet I’ve phoned help line to resolve why I can’t sight in .We have reset to change password and I still can’t sign in ! help

  • vikkio88 vikkio (@vikkio88) reported

    @Plusnet thanks for the info, will come back to you people if they dont manage to fix this mess

  • Plusnet Plusnet (@Plusnet) reported

    @Faruq10101 Hi Faruq, I'm sorry to hear you're having issues with the broadband. So we can take a further look into this, are you able to confirm the Username please? - Curtis, Plusnet Sheffield