Plusnet Outage Report in Ruislip, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (10%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Paddington, Staines, Egham, Hounslow, Hammersmith, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Windsor, Teddington and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
-
Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Beelzebab
(@Beelzebab666) reported
.@Plusnet Do the engineers ever show up? Second time nobody has arrived and nobody has the decency to call us. Total waste of time. WE have to call YOU in order to find out what's going on and nobody at customer service has asnwers. Do you and OpenReach speak to each other? 🙃
-
spurs Gal
(@louiseyidette) reported
@Shinobilyrical1 @Plusnet I wonder what part of award winning customer service includes waiting over a hour to get through to customer services!! Am a new customer too awaiting activation not great when you can’t get hold of anyone
-
Anthony Barrett
(@ag_barrett) reported
@Plusnet I have no signal since earlier this morning and cannot make or receive mobile calls. My postcode is BB44RA and my mobile number is 07570812176. I have not been advised of any problems by Plusnet. Can you please look into this
-
Netherton Foundry
(@NethertonNews) reported
Hi folks. We’ve been having problems with our internet since Tuesday evening and @plusnet cannot send an engineer until tomorrow. Apologies if our service to you is not what it could be and we hope to be back on track soon. #thankgoodnessformobiledata
-
spurs Gal
(@louiseyidette) reported
@Plusnet I’m a new customer and was told my activation was today. I spent an hour getting through to your customer service who confirmed it was today. Still hasn’t been activated sent two DMs which have not been ignored. Can someone reply asap so disappointed with the service.
-
Delilah Bank
(@BankDelilah) reported
held on phone line for #plusnet for an hour yesterday until they cut me off and closed the lines and two hours this morning. No other way to contact them. Might try carrier pigeon - will be quicker. terrible service.
-
Chloe Raccoon
(@ChloeRaccoon) reported
@fatedfox @Plusnet Yet they will open a ticket with "Hi and thanks for your time today on the telephone, i can confirm the reason why your broadband is down is because of a major service outage in the area," Can't be that major if it's not listed I guess...
-
Clay
(@willhclay) reported
Poor show from @Plusnet overall - why not tell customers about this strike action that is clearly going to affect lots of new and existing customers?
-
@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
@Now_Being_Laura when I was 1st starting with @Plusnet, things were good. But past year they've been like their owners BT with their deceitful ways. Never will forgive them for their lies & deceit for the past 18 months as well as poor broadband.
-
SARAH SMITH
(@smithychick) reported
@Plusnet I have just joined but I thought I could keep my landline (same address) but you sent me another number and I cannot get through on your phone lines and the website does not help or the chat. If I definitely cannot keep my current no. I need to cancel and get a refund?