Plusnet Outage Report in Rayleigh, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Plusnet outage reports came from the following cities: Grays and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Internet | |
| Gravesend |
Internet | |
| Grays |
Internet | |
| Grays |
Internet | |
| Southend-on-Sea |
Phone | |
| Basildon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Watts
(@BigBenjiWatts) reported
@plusnethelp @Plusnet I can’t cancel my account online - can’t get hold of anyone on the phone ... any ideas? Thanks
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Anna Treasure
(@ArtyAnnaT) reported
@Plusnet @plusnethelp Currently waiting to be transferred to the third department on my call to customer services. This has taken almost 2 hours and that doesn't include half an hour hold earlier when system was down. Issue was supposed to be sorted 9 days ago. Not good enough.
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natalie hughes
(@nataliehughes79) reported
Swapping providers from @SkyHelpTeam to @Plusnet @plusnethelp today. Both parties assured me there would be no disruption to my service... I have had no internet all day, not helpful when interviewing on line all day. Awful service 😡.... let’s hope things get better 🤞🏻
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FOReST2273
(@coupe_greg) reported
@Ofcom @Plusnet is it right that when a new isp on day 14 of the contract asks the customer to allow them to improve the service, the customer is reasonable and allows isp to fix the problem, when they can't, gets charged in excess of £100 when attempting to move to another isp?
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Andrew Booton 🇬🇧
(@AndrewBooton) reported
25 minutes on hold to get through to @Plusnet to sort out my abysmal broadband service. Put the phone down. Redial for option to leave them. Get through in 3 rings.
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𝓜𝓻𝓼 𝓟𝓾𝓶𝓹𝓱𝓻𝓮𝔂 🟥
(@tricki_woo) reported
... and now openreach are here, saying it’s not their fault. Possibly plusnet’s router. No nearer a solution, and can’t get through on phone to plusnet. Wish we’d stuck with BT.
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Anna Treasure
(@ArtyAnnaT) reported
Now I have been cut off when called back by your tech guys on my mobile. No idea what's happening now. Don't know if I can face another 2 hour call to find out. Seriously thinking about trying to cancel service as not fit for purpose. #plusnet #badservice
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Jamie
(@simpj010) reported
@bt_uk It's a new connection. We are moving over from Plusnet. We have had nothing but grief and not getting a straight answer as to when this will be resolved. Have been promised multiple callbacks which you have never actually done. Activation date was 17 November and still nothing.
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FOReST2273
(@coupe_greg) reported
@AlanKennedyttm @Plusnet All sorted thanks Alan. I've complained and followed their protocol and it didn't work. A criticism on social media has apparently caused them to sit up and take note and waive the fees! Still poor CS that it had to come to a rant on social media! 👍
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KJ
(@kj_essomenic) reported
@Plusnet Counter question, anybody in at your customer services?