Plusnet outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, South Benfleet, and Billericay.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	1 day ago
South Benfleet	Internet	1 day ago
Billericay	Phone	2 months ago
Southend-on-Sea	Total Blackout	2 months ago
Wickford	E-mail	3 months ago
Southend-on-Sea	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Bhavan Ramanathan (@bhavanr) reported 46 seconds ago from Billericay, England

  @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

• 
  The Exterminator Pest Control (@theexterminato9) reported 48 seconds ago from Chelmsford, England

  @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

• 
  denise salman (@deniseessex) reported 7 minutes ago from Chelmsford, England

  @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

• 
  ⚒️Tom Cooper⚒️ (@TommyC306) reported 10 minutes ago from Burnham-on-Crouch, England

  @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

• 
  Charles Tilley (@CharlesTilley) reported 26 minutes ago from Rochford, England

  @Plusnet can you DM me, having big problems

• 
  Billy Hudson (@Billyhudson11) reported 38 minutes ago from Tollesbury, England

  @Plusnet Broadband has been down now for well over 24 hours…

• 
  Brian O'Keefe (@rider45) reported 41 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Kate Marr (@kate_marr) reported 43 minutes ago from Gravesend, England

  @Plusnet I want to cancel but I can't get through!

• 
  The Exterminator Pest Control (@theexterminato9) reported 47 minutes ago from Chelmsford, England

  @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

• 
  Char x (@charfranklin_) reported 54 minutes ago from Southend-on-Sea, England

  And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stoic_Patriot (@Stoic_patriot25) reported 42 seconds ago

  @JoshCF_ Plusnet 27.00 300 up and down hand no price change in 5 years.

• 
  Dan (@villanews11) reported 7 minutes ago

  @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

• 
  Jaime Dodd (@JDSuker) reported 10 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  peztyke (@peztyke) reported 10 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  Verified Jedi (@LoZeno) reported 12 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  Flower Pot (@FlowerP79667758) reported 13 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  rosie posie (@rosieon25371922) reported 16 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

• 
  Greg Ingham (@GregIngham1) reported 16 minutes ago

  @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..

• 
  Matthew Broadway (@matthewb79) reported 16 minutes ago

  @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

• 
  BSox T (@BsoxT52516) reported 18 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly