Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 01/16/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet

Community Discussion

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • midslibrarian Midlands Librarian (@midslibrarian) reported

    @btgroup - as the owner of the woeful @Plusnet - have you got any update on when I might get my internet back after a nine hour outage? Or even just a moment to acknowledge there is a problem?

  • andrewsomerset Andy Somerset (@andrewsomerset) reported

    @plusnet, is this another day without broadband!? I’m still not working!

  • ChorltonGreen George Czernuszka 😷 #GTTO to Survive (@ChorltonGreen) reported

    Another day, another @plusnet outage. Down since 9.00 for me.

  • kevkerpow • • KEVIN PEARSON • • (@kevkerpow) reported

    @Plusnet @grqc Yep....still down. Over 24hrs now..not good. Lack of information from Plusnet is dire!!

  • rachcoon Rach 🌻 (@rachcoon) reported

    @Plusnet 15 hours without Internet. I pay for this service...

  • EmmaJay08200815 Emmahh Jay (@EmmaJay08200815) reported

    @Plusnet Worst broadband company going! Terrible in every aspect. Crap broadband and very bad customer service. Cant wait to leave!

  • FiMBeckett Fi (@FiMBeckett) reported

    Anyone thinking of using Plusnet just now, think again, signed up and paid upfront for a service 19 Aug which expected to commence 26 Aug… I’m still waiting and advised at 18:15 tonight by not so Plusnet that they might connect me by 30 Sept 🤬

  • MsVCooke Vicky Cooke (@MsVCooke) reported

    @Plusnet I’ve had no mobile service at home for a couple of days. I use my mobile for work (from home). What’s happening?

  • FiMBeckett Fi (@FiMBeckett) reported

    @Plusnet just can’t believe as a new customer I ordered broadband & phone service from you mid August with a 5-7 days connection, you said connection would be 19 Sept and now you are saying 30 Sept…. Appalling start to@our relationship

  • samdive Samphire Kirby (@samdive) reported

    @areej_abuali I did it this morning as our Internet went down with the Plusnet outage.. super sunny this afternoon!