Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 12/16/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • minniem135 Emily Burnard (@minniem135) reported

    @Plusnet mobile...what a sh*t service. Tesco shutting all current accounts so rang Plusnet, did a new bank dd & paid not yet due bill. 6 days later when my original dd is due Plusnet cut my services, calls, text and data. And the excuse is its an automated thing. Not good enough

  • MMortAH Marian Hilditch 🦸🏻 Gohan Defence Force (@MMortAH) reported

    @rhydsnewi @Plusnet @zeninternet I have a year so not working out better. I used to be a zen customer for many years and had to drop them due to a house move! Moral of the story: don't move.

  • t2nafish Charlie Parkes (@t2nafish) reported

    @virginmedia I was better off with 20MB broadband with PlusNet than this **** 350MB fibre. Intermittent speeds, router shut downs. Had 3 engineers out and still can’t fix the problem. Just get told to follow the link on the text message. Total cowboys!

  • helenny_g H G (@helenny_g) reported

    @Plusnet pm sent about broadband issues since yesterday

  • connortlv c o n n o r (@connortlv) reported

    **** Plusnet, all my homies hate Plusnet

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    PlusNet, shocking service once again#

  • NamesALpal NamesALpal (@NamesALpal) reported

    Apologies to anyone who was in my stream, my internet cut out (thanks Plusnet) and I’m still trying to get back on now!

  • gazzman5 Gary (@gazzman5) reported

    @Plusnet Hi ME12 has had no mobile phone service today?

  • rhydsnewi Rhydian Edwards (@rhydsnewi) reported

    @MMortAH @Plusnet Now that is cheeky. How long do you have left on the current contract? I'd consider binning them off and going with someone like @zeninternet if it works out cheaper (and I say this as a current and long standing Plusnet customer)

  • skbarrone Sarah Barron (@skbarrone) reported

    Hi @Plusnet Any known broadband service outages in KT16? I've lost connection multiple times during meetings this week and starting to get a bit fed up! Thanks