Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 03/11/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Wickford, Basildon and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomWickford E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet problem solved. I replaced the plusnet router with another one I had spare (TP Link) and our connection is fine, So I'm afraid the one you sent me is being filed under 'bin'.

  • Cavendishram David C Cranham 🤍🖤🤍🖤🤍 (@Cavendishram) reported

    @KevinOxford @marktheram7 We've been with Plusnet for a few years & had no issues plus price is decent. Problem earlier this with line & sorted quickly. They are part of BT

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported

    @Plusnet No mobile signal here and I can't report it online (only by phone which I don't have signal for). Please help. EX4 5DE.

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Thanks for your help. The email says we will get notification, how do we get this. I can't click on the link with no Internet and low data.

  • didi_girl8 Julie Shorten (@didi_girl8) reported

    @Plusnet Yer, the explanation still doesn't cover a fixed term agreement being changed once i took up the offer. It's quite underhanded really. I take the special offer, only for the price to escalate afterwards. The reason/excuse behind the rise should not be my problem

  • Oojoodeboo Juliette Cannock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Oojoodeboo) reported

    @Plusnet Thanks so much but now I have a new problem. I'm pretty sure I have lost my plus net SIM! Any chance you can send me a new one please? TIA.

  • jamiezigger Jamie Hill (@jamiezigger) reported

    @Plusnet Our service has been dropping out completely since yesterday. This started as once an hour and is now happening at five minute intervals.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • ClaythorpeMill Claythorpe Watermill (@ClaythorpeMill) reported

    @OpenreachHelp Help! Major incident at LN13 0DU with cable down from a fallen tree. Estimated over a week to resolve. We rely on broadband to operate, it’s costing a fortune in lost trade – can’t get a better update on timing via plusnet and haven’t seen an engineer. Any updates? Thank you!

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @Plusnet I'm sitting here crying. I can't see an end to it. I can't take this anymore. It's disgusting. @Plusnet ought to be ashamed at treating someone like this. Your PR did a good job on me, friendly, honest, Yorkshire company . I've never had a worse experience with a company ever.