Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 11/27/2025 08:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vpurplecat Vikki (@vpurplecat) reported

    @Plusnet Our broadband is going on and off and has been for a couple of hours. We have switched off and on...please can you help?

  • BotlandtheBrave Sirbotland (@BotlandtheBrave) reported

    @Plusnet hi Internet been down for over an hour, although your webpage does not reflect this

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I have never received paper bill I have always had email notification which I have not received I hope my restrictions have been removed as yet again this is not my error.

  • MetepacQ Pistol (@MetepacQ) reported

    @Plusnet "While I appreciate the frustration, I'm afraid we wouldn't provide a goodwill gesture if you had made an error. I do understand that we're all human and people do make errors, however as we hadn't made the error we wouldn't compensate for this" #bestcustomerservice

  • ingegnerina1 Sara (@ingegnerina1) reported

    @Plusnet any chances that you can look into a fault in OX16 3QR, please? My broadband is not working!

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I have just been advised by text that I have not made a payment and that I have restricted service!!! Would be helpful if I received a bill so that I can see what I owe and pay accordingly 🤔 Not a mind reader!!!

  • sandersjason Jason Sanders (@sandersjason) reported

    @Plusnet Once again I have to go back to the start of trouble shooting, this is getting silly now, the connection has been crap ever since the last open reach engineer, I'm not going to follow a trouble shooting guide. Re open the closed ticket from December.

  • DarthVidahoo Vi (@DarthVidahoo) reported

    @Plusnet when will I get credited for the Times I've had no service?

  • BartiKim Kim Barti (@BartiKim) reported

    @Plusnet sort your crap adverts out.😝

  • ElSpark Mr P (@ElSpark) reported

    @Plusnet hi can you look into my account as I have no service.