Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 11/27/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Billygamble Brendan Traynor 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@Billygamble) reported

    @Plusnet Broadband down in G84, do you know when it will be restored? #helensburgh

  • chukkie58 Steve Emmett (@chukkie58) reported

    @RainbowsEnd69 @Plusnet Down here in Malton

  • mangetoutbrutus Mangetout, Brutus? 🖤🐘🤍💜 (@mangetoutbrutus) reported

    @_LiveF0rever_ @Plusnet It's still down now as well... It doesn't usually stay out this long. I've got work in 20 minutes, it better come back soon.

  • dazpiece64 D (@dazpiece64) reported

    @Plusnet @RainbowsEnd69 Internet down since last night. Router has blue light and thinks everything is connected, however no actual internet connection. The Wi-Fi connection is fine, so it’s the actual internet connection down .

  • Green_Windmill GreenWindmill (@Green_Windmill) reported

    @plusnet services down nationwide for 9 hours or so now and they’re yet to even acknowledge a problem, this is madness

  • shirleykprice ShirleyP (@shirleykprice) reported

    @Plusnet My internet has been down all morning in Sheffield the router says everything is on but I have no connection, neighbours aren't working either.

  • the1emer Emer (@the1emer) reported

    @Plusnet Hello, could you please help me with my service as I currently have none and work from home. I called and revived a text saying you'd be in touch within 15 min..... It's been longer. Can you please provide an update?

  • Bat_Girl_76 Jo Ingram (@Bat_Girl_76) reported

    @Plusnet Internet would be nice, i also used your 15 minute fault text service 45 mins ago with no update

  • keve1981 kev e (@keve1981) reported

    @Plusnet Been on phone for 45 mins. Also on text message but not heard for 45 mins despite saying it's usually within 15. Solid blue light on router. Sounds like you have issues in the wider area. Do you know how long I will be waiting for?

  • robakabob84 robert (@robakabob84) reported

    @Plusnet whats gone on with, the service. Were being told its connected to the internet but nothing is working. Customer services aint even available. #bluelight#nointernet