Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 12/13/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ndspharma nirav (@ndspharma) reported

    @plusnet hi, I have been trying to join Plusnet. My application has been rejected twice. E-mailed to support team,no reply yet. Been on the call to someone to resolve the issue but no luck yet. Are you interested to have new customers?

  • lelsavage lesley savage (@lelsavage) reported

    @Plusnet my Internet has been down over a day. No response on DM

  • WagsterC Wagster (@WagsterC) reported

    @Plusnet Hi, my mobile has not been able to connect to the internet since Friday. Please fix this fault.

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet Hi I supposed to received refund on 28th May due to termination of service but still no receiving it. Please help.

  • MrMagpie81 MrMagpie (@MrMagpie81) reported

    @Plusnet I signed up on Sunday, 1st order timed out and didn’t generate an order as far as I’m aware as never got any emails, however I’ve been charged twice. 2nd order was successful

  • jaqsturt RunningNan (@jaqsturt) reported

    @Plusnet Hi. I’m suddenly having some problems connecting to a particular webmail. Please can someone help as I believe my Firewall is blocking. I can access via 4g. Thank you.

  • ShoemarkM Matti Shoemark (@ShoemarkM) reported

    @Plusnet hey my services have been suspended and I’ve paid my amounts but they still are not working! I’m trying to call my doctor surgery but I’m unable to make a call! Please help

  • EmiBrotherton Emily 🍄 (@EmiBrotherton) reported

    @Plusnet you’ve overcharged us 4 months in a row, and every month you say it’s sorted. Service is so bad we can’t even use the WiFi! Crashes out every 5 minutes.

  • ColonelRanders Chris Randall (@ColonelRanders) reported

    @Plusnet In Poland. I only have H+ (2G) while my wife (same handset) also on Plusnet, has 4G. No amount of turning onto airplane mode, or turning on again is helping. I see numerous community forums on your site with this problem and no resolution. Is my only solution to switch?

  • PollardRach Rach Pollard (@PollardRach) reported from Goole, England

    @Plusnet how do I cancel a call package on my account that I never use please. I'm unable to ring at the moment and can't do it on my online account