Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 11/29/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NikeshGorsia Nikesh Gorsia (@NikeshGorsia) reported

    @plusnethelp my inbox is apparently full again after deleting my emails on outlook. Back on plusnet webmail I have an apparent 2400+ emails but your tool is so slow it won’t show a single email. What options do I have apart from cancelling my service with you?

  • supercreep303 Scott (@supercreep303) reported

    @plusnethelp Ah sorry I missed it. Can you recommend a router that would work well? I obviously want to buy one that can be configured to work with the plusnet network.

  • Esqhyy EsqhyyFN (@Esqhyy) reported

    WiFis been gone for the last 40h. **** you @Plusnet

  • aimze2 Amy Davies (@aimze2) reported

    @Plusnet hello? Does anyone answer your help account inbox?

  • bidmead_sally Sally Bidmead (@bidmead_sally) reported

    @Plusnet an engineer was supposed to be here today but I guess they're not bothering? Now on day 15 of no Internet and my daughter is on day 8 of no education. You won't fix the problem and you won't let me cancel. I'm so sick of this

  • thsheps Thsheps (@thsheps) reported

    @Plusnet yet again experiencing outages! @virginmedia also appear to have issues as I have NO mobile data. Fantastic time to be cut off from the world 😡 at least I can hotspot from my partner's phone.

  • Matthewgilly91 Matthew Gillespie (@Matthewgilly91) reported

    @Plusnet just wanted everyone to know I know times are hard at moment don’t use them they don’t pay their staff correctly they are working in sweat shop and don’t pay their taxes so avoid it at all costs as worst than Amazon

  • TripleDuluxe TripleDuluxe (@TripleDuluxe) reported

    @virginmedia Finally recognise there is an issue. Hallelujah! But cancel our engineer appt. You better get this sorted today now you've cancelled that appt. Never once had this issue with @Plusnet & @skytv in 10yrs of broadband/tv supply. 3 months with you and multiple dropouts🤬

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet amazing first day with you. No router. No footy. No internet. Poor customer service. Took my money. Never processed order. Lies. Did I mention NO INTERNET

  • NicolaHaywood6 Nicola Haywood (@NicolaHaywood6) reported

    @tower1361 @plusnethelp Having the same problem, was offered a gift card to join directly on the plusnet website, but apparently no trace of said promo! On top of that, signal is absolutely garbage and can't stay connected, working from home shouldn't be this hard, plusnet, not happy!