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Plusnet Outage Report in Rayleigh, Essex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Rayleigh, England

The most recent Plusnet outage reports came from the following cities: Billericay, Southend-on-Sea, Wickford, and Basildon.

CityProblem TypeReport Time
Billericay Phone 9 days ago
Southend-on-Sea Total Blackout 1 month ago
Wickford E-mail 1 month ago
Southend-on-Sea Internet 1 month ago
Southend-on-Sea Internet 1 month ago
Southend-on-Sea Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • bhavanr
    Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • CharlesTilley
    Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • deniseessex
    denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisbadley
    Chris Badley ⚽️ (@chrisbadley) reported

    @Plusnet @lezmar63 Just give him a ******* router ffs, hes been a customer for 4 years, why do companies do this?! He could easily just **** you off on a months notice and then come back as a new customer if he wanted to be an arse.

  • Mr_neil_c
    Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • gromit77
    Neil Parry (@gromit77) reported

    @Plusnet Been with you for years, biggest issue is "authentication errors" devices getting kicked off. Had it loads a while back, then it stopped now its happening again. If I'm not changing any setting & the errors goes away for months & then returns surely that suggests its your end?

  • LeahButterflies
    Leah Marie (@LeahButterflies) reported

    @Plusnet I rarely have signal to recieve calls in my home on my mobile. I can often make calls. Is this an issue that is going to be ongoing?

  • _thecompassrose
    Becky Rose Carver (@_thecompassrose) reported

    Is this the same for all service providers now? @UswitchUK @Plusnet @virginmedia

  • morlando_bloom
    Greg Morland (@morlando_bloom) reported

    @Plusnet Hi, we are switching broadband supplier from Plusnet to Vodafone, starting from Nov 5th. Do we need to cancel our Plusnet deal or will Vodafone do this themselves?

  • Plusnet
    Plusnet (@Plusnet) reported

    @Woodsider8 Hi there, we're not aware of anything but I'm really sorry about the issue and please send us a DM with your address and the mobile numbers and we'll be able to check further for you. - Adam - Plusnet Sheffield

  • dresdeb
    Beccy Dresden (@dresdeb) reported

    @Plusnet Plus, as I keep explaining, the speed alone isn't the problem, it's the fact that in a matter of minutes it can vary from below 5Mbps to over 50! I just want, need and expect a consistent service, as I've had from all previous ISPs.

  • dresdeb
    Beccy Dresden (@dresdeb) reported

    @Plusnet Hi Jess, you're at least the third member of your team to ask this! We seem to be at an impasse because I don't think it's reasonable to expect me to use a wired connection (it's not the 90s!), but you guys refuse to acknowledge there's an issue if I only use WiFi.

  • sfwatling
    🌟Sharon Watling🌟 (@sfwatling) reported

    @Plusnet are you having issues with your customer service phone lines? Call drops after 2 rings and I have tried different numbers