Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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The latest reports from users having issues in Rayleigh come from postal codes SS6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 02/12/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Basildon and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomRayleigh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Dariusz1957 Dariusz Bulhak (@Dariusz1957) reported

    @Plusnet For what reason my DD has not been functioning again for 3 months. I have asked for help in this matter many times and no one from Plusnet wants to deal with my problem. And I regret that Plusnet does it deliberately, without taking care of the customer.

  • MsEmmaChaplin Emma Chaplin💙 (@MsEmmaChaplin) reported

    So @Plusnet have shoved a 9% increase in my "fixed price" broadband fee for a pretty poor service. Then failed to call me back about it as promised. Who is better these days?

  • gm_nameless 𝕘𝕞_𝕟𝕒𝕞𝕖𝕝𝕖𝕤𝕤 (@gm_nameless) reported

    @Plusnet It's a shame they don't offer fibre in my area, yet my neighbor's a few doors down are on full fibre. Cables are literally outside my house. Also, support ends 8pm. Not great if you need a problem fixing.

  • JohnDaleMcAlli2 JohnDale McAllister @ mc_alli2 (@JohnDaleMcAlli2) reported

    @Plusnet @LondonGirlSays There are hundreds of people can't get through on the phone,are you going to sort it for every one? I have spent 3 hours over the last two days trying to get through about a bill that is a joke. My next step is just to cancel my Direct Debit, see you in court.

  • Just_Ranting2 N Mehta (@Just_Ranting2) reported

    @NadeemNaz @Plusnet Luckily I spoke to the old provider who helped get the number back. Plus net were completely useless. No one wanted to help. Just said wait a week these things take time. No idea what it's like to run a business without phone and Internet

  • stagetechuk James (@stagetechuk) reported

    @bigstompyboot @Plusnet Perhaps? Mine came back up at 00:48 (router time stamp) I’d given up and gone to bed by that point. So nearly an hour long outage @plusnet…?

  • rachelgmarks Sir Rachel Marks (@rachelgmarks) reported

    @MsEmmaChaplin @Plusnet I'm with @OriginBroadband - very few issues and good service when setting up (real humans!). Strong signal on all floors (including attic room) and in courtyard garden. No need for separate phone line which appealed to me.

  • philswinhoe Phil Swinhoe (@philswinhoe) reported

    @Plusnet any luck fixing the number porting issue for mobile yet?

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @pIusnethelp can anyone at plusnet help with my porting issues?

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet hi plusnet. Can you check my Internet connection and see what the issue is please? The Internet symbol keeps coming up red on the router, no Internet all night last night. Thankyou Ryan.