Plusnet Outage Report in Rayleigh, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
-
denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
-
Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
The Captain ♿
(@grumpywonky) reported
. @Plusnet this has been a consistent issue for 3+ years. We're told that if X is listed on the account then 'next time' they will be able to handle everything. Instead we have to fight Every.Single.Time. It causes so much distress and harm over such a simple situation. #Ableism
-
The Captain ♿
(@grumpywonky) reported
Hi @Plusnet can you confirm why your policies fail disabled people so consistently? You restrict what can be done online so I have to have someone listed on the account to use the phone for me. Why then is your phone team demanding to speak to me to clear security? #Ableism
-
The Captain ♿
(@grumpywonky) reported
@Plusnet I get that Cal, truly, but there's no way to make it right. I'm leaving the service so the only thing that could be done is some form of refund & I know from prior experience with customer service "it's not something the company does." 1/
-
Howard J Evans
(@HowardJEvans) reported
@Plusnet email down for a while now, hope it’s not going to be long. Hard to accept offers of work when you can’t reply!
-
Ian
(@ian_33116) reported
@Plusnet Your webite seems to be down
-
Plusnet
(@Plusnet) reported
@BryanFo85327224 Hi there Bryan, transferring your line and broadband to us should cancel down any services you have with TalkTalk currently but I'd still let them know that you're transferring away to be on the safe side. - Adam - Plusnet Sheffield
-
Beachcomber
(@jhall_m25) reported
A couple of days ago, my broadband slowed down, I did all the usual maintenance stuff on the router etc & left it a day or so to monitor. No better today so text Plusnet & within 5 minutes the tech had called back, run line checks and contacted Openreach. Brilliant service
-
Graham Hussey
(@gphussey) reported
@Plusnet seems you have issues. Can't get emails and/or access website of webmail. Any update as to what is wrong and when it will be fixed?
-
Plusnet
(@Plusnet) reported
@anthonysargent Hi Anthony, I'm sorry that we don't support SMS short codes and for any disappointment that this has caused. We don't currently have any plans to bring in this function but will let our customers know if this changes. Regards, Emily Plusnet Leeds 🌞
-
Beth Grieve
(@beth_grieve) reported
@Plusnet Can you confirm that it’ll take until tomorrow for our service to ‘switch on’ as a new customer? Our hub is just sitting on orange… what is “seamless” about being without internet for 24 hours in the age of working from home?? Useless.