Plusnet Outage Report in Rayleigh, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Lambert
(@LittleLostLad) reported
@Plusnet hi. I have no internet. I called yesterday because the signal was weak and now it’s non existent. Tweeting you here instead of DMs in hope that helps in some way.
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Yvette Barnett
(@YVETTEBARNETT) reported
@Plusnet My internet is not fit for purpose. Trying to cancel the service. Was told I could. Later told in v.aggressive manner it wd cost £126.50. WHY when it’s not fit for purpose and hasn’t been since day 1. Enough is enough, my husband has dementia and I’m 82! Please cancel.
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runxuan
(@runxuan) reported
Very frustrating when informing @Plusnet I am moving home, customer service using high-pressure sales locks me in for another 24 months (£29 per month) for the same deal that is offered to new customers as a 12 months contract for 22.99. What are my options? @MartinSLewis
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natecaple
(@natecaple1) reported
@plusnethelp @Plusnet perhaps all the marketing and advertising about your award winning customer service. You should be done for trades description. The tag line should be Plusnet, we’ll do you disappointed!!!
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David lewis
(@David___Lewis) reported
@Plusnet is so, so, SO bad. Avoid them. Literally even if they pay you avoid them. Award winning customer service HAHA. F@+k off are you. They literally cut you off.
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scott jordan
(@scottjordan16) reported
@Plusnet @SkintDad So how’s a bit of help with this issue I’ve spoken to open reach and they say I’ve to ask you to escalate what their moron engineer has done and I’m still speaking to open reach. No one wants to help. I’ve been with you 2 days and it’s nothing but a debacle
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Roland Bonlett
(@RBonlett) reported
Aaaarggh! Does ANYTHING work any more? I decided to renew my contract with Plusnet (had lapsed, was paying too much) so after AN HOUR on phone I had it renegotiated on Unlimited Fiber Extra (80-20). Went online this morning and I'm now getting 40 down and 10 up! FFS!!!
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Kaitlyn Murphy
(@Katie_Murphy776) reported
Plusnet, your Internet sucks.
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vicky
(@vicky80701924) reported
@plusnethelp @Plusnet I rang yesterday to see where my router was (WiFi is active and still haven’t received my router), and I had the WORST customer service experience I’ve ever had. Jay, the advisor, was hostile, aggressive, rude and shouted at me.
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Megs
(@megsrix) reported
Have now had to delay my house move for a week because my @Plusnet @plusnethelp internet isn't working. A great end to the week when you realise the issue you were told would be fixed has not been fixed. Now there's no chance of me moving any time soon 🙄🙄