Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 11/18/2025 16:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomLeigh-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Bramzabog Bramza (@Bramzabog) reported

    Why is @Plusnet so bad. Had it for ages and have had non stop issues with it. I could deal with it disconnecting every hour but now I literally have had no interest connection for the past hour. @plusnethelp

  • NinjaHippo Mrs H (@NinjaHippo) reported

    @plusnethelp I have never ever been so dissatisfied with a product or service than with Plusnet. FIRED. @zeninternet here I come.

  • ClaireCressy1 Claire Cressy (@ClaireCressy1) reported

    @gigaclear any news about connecting #greatdoddington up now all the groundwork’s have been completed? I’m out of contract and Really need to get rid of the terrible plusnet 🙏🏻🙏🏻🙏🏻

  • jameshegable James Heginbottom (@jameshegable) reported

    @Plusnet can you help me? My WiFi keeps dropping out while I'm trying to do remote teaching! What am I doing wrong, my hub keeps flashing amber. Is it just because it's busy?

  • eladise Daniela Othieno (@eladise) reported

    @Plusnet Why is it impossible to contact you? Broadband keeps dropping, no chat facility, waiting on phone for hours. Why are you not employing people to wfh on your chat helpline? I have to wfh and need to sort this out. DM me, this is terrible "service",not good enough.

  • EliTough IAN TOUGH Eli. (@EliTough) reported

    @LozzaFox Plusnet and uk call centres best customer service 5 years in row. Simple.

  • CooleyHorsfall Cooley Horsfall (@CooleyHorsfall) reported

    @plusnethelp My elderly parents have had no incoming calls to their Plusnet phone for 2 days and cannot get thru' on your helpline. Your 'online' Live Chat service is actually OFFLINE. They are isolated, vulnerable and cut-off. Could you please provide some assistance urgently

  • sometimesyouwin Ad (@sometimesyouwin) reported

    @Plusnet so no deals available to keep my custom? Been with you for a few years but don't want to treat me like you do your new customers? Oh and somehow when my current deal ends it will be cheaper for me to pay your standard rates???

  • TheAlmightyWord A Non-female Casey 🌹 (@TheAlmightyWord) reported

    @SimonLukeJones Plusnet. Our flat also has a somewhat broken BT box but I don't want to get someone out during COVID, as it's stable enough. But tbf the maximum guaranteed speed was about 30 on their biggest package.

  • leonandmummy Jade Hodder-Unwin (@leonandmummy) reported

    @Plusnet very unhappy customer. Been waiting for a response from plus net or the reward card team since September after they told me 7days. I have been in touch since and still nothing. Think I may have to cancel this time