Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 11/25/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomLeigh-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Irishterrier5 Tommy Irish Terrier (@Irishterrier5) reported

    @Plusnet According to Open Reach, Super Fast Broadband is available at my address. How do I upgrade please as presently we are getting really poor speeds and trying to work from home

  • womaninblue1050 Marilyn (@womaninblue1050) reported

    @virginmedia @Samjone48873045 I’m having exactly the same problem? Why is your service so bad now? It’s really gone downhill. I rang Plusnet and they answered the phone within 3 minutes. I’ve spent nearly 3 HOURS (in total) trying to get through to Virgin on the phone. It is not acceptable.

  • o4Z5v3ZFSYOKg8A 1001 (@o4Z5v3ZFSYOKg8A) reported

    @Plusnet Ive had the most painful day since I can remember because of plusnet mobile. I transfered over to them - but how i wished i hadnt.... Shocking service, cant email them, cant call them as they have disabled my number, still waiting for a non existent sim from them - 5 days now

  • mcgregor_graeme Running for food (@mcgregor_graeme) reported

    So after 18 months of the absolute worst service ever from @Plusnet where they tell you your internet dropping out 5-6 times every day is not their fault and must be something to do with us, we finally switched to @virginmedia and surprise surprise, not a single problem since

  • Plusnet Plusnet (@Plusnet) reported

    @ArthurSAI_VT I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • ecnarfi IanF (@ecnarfi) reported

    @Plusnet I usually access using pop3 in Gmail. Some emails have seemed slow to arrive lately so I wanted to connect directly and have a clear out. I had some success yesterday but it kept showing the error. Today it won't let me in at all.

  • o4Z5v3ZFSYOKg8A 1001 (@o4Z5v3ZFSYOKg8A) reported

    @Plusnet Its not working for me i am afraid, I would really appreciate it if you could email me or pass me your email address - is it possible for you to message me it please?

  • 350Pete Pedro (@350Pete) reported

    @O2 My number is due to be ported over to O2 today from Plusnet. Is there a particular time this is completed by. I'm in a very poor signal area and will not be able to receive the SMS confirmation that the transfer has been completed.

  • Plusnet Plusnet (@Plusnet) reported

    @diabmaths I'm sorry to hear you feel this way. . Please could you direct message us your username and some details on how we can help and we will investigate this for you. Dylan Plusnet Sheffield.