Plusnet Outage Report in Rayleigh, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amelie
(@Amelielielielie) reported
@plusnethelp Hi, What is the actual process of transferring from my family members plusnet to a new fibre broadband I signed up for for the same address! I keep getting told different things and that he can’t cancel his otherwise during the transition we won’t have any internet!
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Cal 💐💜
(@ChimericalCal) reported
Also, @Plusnet, the guy on the phone just a bit earlier was really rude to me.
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alisha sukhadia
(@SukhadiaAlisha) reported
@Plusnet hi plusnet I am trying to get through to your phone line, my internet connection states connected however I have internet on any of my devices! Please could you help
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BlinkinEll
(@BlinkinEll) reported
@plusnethelp hi as I'm sure you will knie, the Plusnet customer service line has a recorded response stating 'cannot take calls, try tomorrow'. How do I get an update on my order / change from current provider to Plusnet please?
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Maz MARTIAL
(@mazmazcool) reported
@plusnethelp first day with plusnet.. so far terrible speeds I'm afraid. Really disappointing and would take back my old internet in a heartbeat. What can be done please?
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Jim Watson
(@jhfwatson) reported
@plusnethelp I have an issue with my broadband performance and having difficulty contacting you by phone (30mins on hold so far). I believe the exchange is the problem, not so much Plusnet. I am a very experienced data comms engineer.
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pabreen8924
(@pabreen8924) reported
@Plusnet so here we going again tonight. Getting 1mb/sec. what is going on with Plusnet. Do you not have the know how to sort this out. Having spent over 40years in IT, this looks like a straight forward issue with bandwidth on the site. Get it sorted or hire someone who can
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Anthony Hewlett
(@AnthonyHewlett6) reported
@plusnethelp Hi, I am having problems with my broadband connection for the last 4 days and have not been able to contact PlusNet either by phone or live chat.
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Marc
(@_Marc_74) reported
@plusnethelp sorry, why is it plusnet help but i have been asking for help for 30hrs and being ignored? also sent sm #plusnethelp
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jon sturgess
(@jstoge) reported
@plusnethelp I’m going to start the 12 days of Christmas. Day 1, Plusnet cancel my contract after a computer glitch. Day 2 they tell me they can get basic broadband back within 24hrs. Day 3 they say the new order has strangely not been completed. Is this Customer Service ?