Plusnet Outage Report in Rayleigh, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Wickford, Basildon and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Total Blackout | |
| Wickford |
||
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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happy:0)
(@nhh322000) reported
@pipmadeley @Plusnet Same ours was too, but the thing I brought connects to something else, its not an ideal solution as vodafone investigate, but at least it plugs the gap so we are not without internet during 1-4am
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Tanya Ho
(@tho78450) reported
@Plusnet Showing your "compassionate side" won't work, when Plusnet's customer service (so called) is so poor. Why bother to reply to an aggrieved customer saying, "please DM me" without the link? Disingenuous or what??
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Jackie Kane
(@JackieKane) reported
@Plusnet were brilliant today. What a change to be dealing with a comms company with a speedy response, a team that listened and were uber helpful. There is still good customer service out there!
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David Champion
(@nox1182) reported
@Plusnet Why have you failed to report the fact my landline is not working (the phone line over the road has snapped) to BT Open reach ? One of there sub contractors came to my property and informed me the fault was only raised on 7/2/2023 even tho I reported on 23/12/2022 ?
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Pip
(@pipmadeley) reported
@rhy5d3ll @Plusnet My connection's fine and super fast for 20 hours a day, this only happens at night. Not a WiFi issue, the entire DSL link repeatedly drops at night, zero internet. Sounds like you should definitely get in touch with them!
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BigOwlDream 🌸
(@BigOwlDream7) reported
Is Plusnet down or is it just my machine???
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sensembuts
(@sensembuts) reported
@Plusnet unable to send email from my webmail madasafish account. Receiving emails ok, just problems sending. Can you help?
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Dr. Rosie ♿
(@Fenchurch4221) reported
@Plusnet switched over to fibre yesterday but new router never arrived and now we have no internet - please help!
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Pip
(@pipmadeley) reported
@StormingNormal @Plusnet I don't use a landline. Not a outage as such either as it drops, re-connects for a minute then repeats that over and over for hours.
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David
(@Dewi_Ioan) reported
@pipmadeley @carl_akers @Plusnet I do tech support (not for this..) you sound like the kind of dream customer we love, you've already eliminated most of the possible causes ... Hopefully they can find it ..