Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 03/29/2026 14:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Billericay, Southend-on-Sea, Wickford and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBillericay Phone
United KingdomSouthend-on-Sea Total Blackout
United KingdomWickford E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • flunny907 Finessa Wallace (@flunny907) reported

    @Plusnet Of course I need my internet fixed because to leave you I have to pay the full two years of bills even though you were NEVER able to connect me. 21st August this started but 3 weeks tomorrow of no internet/broadband.....all thanks to you

  • dorisdoodle Sue McKechnie (@dorisdoodle) reported

    @Plusnet Oh dear! Your agent told my son-in-law today no Internet till 28th November - they moved in on 6th October!! My daughter is s/emp graphic designer. This is a disaster and grim customer service. Please, please help.

  • AmandaHill70 ALH (@AmandaHill70) reported

    @Plusnet internet down 7 times in 6 weeks paid extra for more data on phone , no tv . Told me an engineer was coming yesterday , someone house sat while I was at work no one came . They blamed bt .penalised if I come out of contract . I’m paying for a service I’m not getting

  • Screwfix Screwfix (@Screwfix) reported

    @gceccles @Plusnet @ToolstationUK Hello Graham, I can confirm that our website team are liaising with Plusnet to resolve this. In the meantime, we would advise you contact them to arrange that this is unblocked, or call our customer service team who would be happy to take your order over the phone. - Caitlin

  • ashleybenstead Ashley Benstead (@ashleybenstead) reported

    @Plusnet over an hour. Still nothing on your own status page or anywhere else about this MSO. How major does an issue need to be before you add it?

  • rhydsnewi Rhydian Edwards (@rhydsnewi) reported

    @jetlbomb If you don't want Virgin Media then you're stuck with the suppliers who us Openreach. The physical line will be the same, you're basically comparing on customer service and price. Plusnet business are good but don't offer full fibre, Zen Business is good, avoid BT business

  • CrippleGirl Lisa Jonas (@CrippleGirl) reported

    @Plusnet Second person was helpful and we resolved the issue. But it doesn't deal with the fact that you don't have any contact methods other than calling. How do those customers who WFH, live alone and don't have a landline contact you if the issue is they can't make calls?

  • markdavidwaites Mark David Waites (@markdavidwaites) reported

    @Plusnet My internet connection keeps dropping out, only resetting the router helps. I think I need a fix. MK45

  • PhernMaria Phern Hogben (@PhernMaria) reported

    @Plusnet I've not received my reward card for joining. Please help

  • ElissaT28 lis (@ElissaT28) reported

    Well done @Plusnet leaving me without internet for 5 weeks so I cannot do my NHS job, be in my home that I’m paying rent on and still charging me for the privilege of no internet and to call them for 40minutes …and I can’t cancel it - what a way to treat people