Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 11/26/2025 04:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JonesStevej87 @jonesstevej87 (@JonesStevej87) reported

    @Robin_Allen91 @Plusnet Had that problem a few times before myself mate, my phone came to my rescue as I have it with unlimited data and made my phone the ***.

  • YorkshireLady3 Yorkshire Lady (@YorkshireLady3) reported

    @EyeOldham @NKrankie We have been with Plusnet for years without trouble. Customer service is excellent even for non technical people like me.

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    @Plusnet I'm happy to do this, however I've already been told that there's nothing more that you can do to move the date forward and you're unable to help any further.

  • CraigAnderton7 Craig Anderton (@CraigAnderton7) reported

    @Plusnet you've taken my direct debit payment 10 times over rather than once this month. 10x £10.46 payments on 10/9 rather than 1. Kinda need that for rent lol wtf My name is Craig Anderton, no. 07528282265. Payed with nationwide. Please help sort this out! Not acceptable!

  • Chris_P_Lewis Christopher Lewis (@Chris_P_Lewis) reported

    If you're a @Plusnet mobile customer, please check your bank statements. They've taken my monthly direct debit TEN times this month. How can the bank let them take a payment...TEN times. 🤪😳

  • PoseidonsThot Blanche DeverHoe 😜 (@PoseidonsThot) reported

    Thanks to the @Plusnet agent I spoke to today for helping with my issues and getting them resolved so quickly

  • karlpk Karl Keyte (@karlpk) reported

    @Plusnet Like I say - Twitter-only support is a provider-changing feature. I appreciate you responding, but as a service provider, it's not good enough. And that's a shame, because Plusnet's support used to be top notch. One extreme to the other.

  • FrankieDaLegend Frankie Connolly (@FrankieDaLegend) reported

    @ShellEnergyHome You don't get it, Ajay The service I am using is provided by Plusnet. My contract with P.O. Broadband has expired. I am not using your service.

  • DeniseFitzsimo7 Denise Fitzsimons (@DeniseFitzsimo7) reported

    @Plusnet @AerosolSHIELD Think Plusnet should concentrate on fixing their terrible customer services and my vulnerable Aunt’s email address which they cut off since 20 August. My Aunt ha been told lies since then to say they will fix it so she gets off the phone. No manager will come to phone to help.

  • MusingJules Julie (@MusingJules) reported

    @Plusnet Still waiting for you to resolve our problem from yesterday. New PM sent this morning but no reply yet. Can you advise please?