Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 01/14/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet

Community Discussion

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BaterRichard Richard Bater (@BaterRichard) reported

    @Plusnet Hi, no the issue has not. I spoke with your team on Saturday morning and was on the calm 45 mins. Lovely girl not her fault. Said my router was broke. Barely used the thing. Crap service

  • NinjaJez Jez (@NinjaJez) reported

    @Plusnet are you aware of any outages in South London? Just had our evening disrupted by a service failure and restarting the router's not helping.

  • strawbrypigeon Strawberry Pigeon (@strawbrypigeon) reported

    @Plusnet waited all day for engineer didn’t turn up now told he’s ill & isn’t coming! Taken a day off work for this! No TV/internet very poor service and that’s a new customer. Waited 3 weeks for this too after you extended by a week from initial booking. Cancelling the order.

  • Plusnet Plusnet (@Plusnet) reported

    @WinderAsInMere If you're still having issues following the estimate response time noted on the ticket, let me know and I'll look into this further for you. -Tony Plusnet Sheffield

  • Antipogrant Grant Bell (@Antipogrant) reported

    @Plusnet - PS - nobody picks up on 0800 432 0200 and now I've read enough reviews on Truspilot and want to avoid the problems other customers report so want to cancel within the 14 day cool off

  • Plusnet Plusnet (@Plusnet) reported

    @WinderAsInMere Hi Claire, I'm sorry to hear you're having issue with your connection. I suspect the page you're seeing is generated by the router, so if you haven't already; I'd recommend factory resetting the router for 15-20 seconds with a paper clip. -Tony Plusnet Sheffield

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet I dont need the engineer a colleague of yours phoned me today and tested the connection and the fault is in the router so a new one is getting sent out. Thank you for the most excellent customer service

  • GenerousUk generous george (@GenerousUk) reported

    @Plusnet Hi I'm seeing issues getting to the uk findmypast site. Works via a VPN though. Any thoughts?

  • keepitsimpleltd KeepITSimple (@keepitsimpleltd) reported

    @Plusnet when did you stop providing services in Northern Ireland ? Trying to get a customer to avail of your business broadband and your sales guy has come back with "I’ve just seen this is a provide for Northern Ireland....we are unable to provide services in Northern Ireland"

  • MALCQLM Malcolm (@MALCQLM) reported

    @Plusnet can you see what’s wrong with my connection constant lag spikes how do I fix this ?