Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 01/20/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sabele26 sabele (@sabele26) reported

    @Plusnet It’s sorted now (except for my poor neighbours landline!)

  • Plusnet Plusnet (@Plusnet) reported

    @theredbull I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Plusnet Plusnet (@Plusnet) reported

    @Frances89438855 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • CitizenJG Jon Gobbett (@CitizenJG) reported

    Hey @Plusnet why does your internet service in the WA14 area keep dropping out? It's making life very frustrating!!!!!

  • Plusnet Plusnet (@Plusnet) reported

    @Hopalong_Tony When we announced that the Youview service was being discontinued, customers will have been given the opportunity to leave without charge within 30 days of that email. -Tony Plusnet Sheffield

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet can you contact me as you have charged me incorrectly for my bill! Where is all the credits you promised when you absolutely messed up my order and provided me with that terrible customer service????

  • majandmaltby Michelle Abadie (@majandmaltby) reported

    @tesco can you give me an email so that I can make a complaint? Or are you like @plusnet who actually told me that they don't communicate / offer support by email anymore?

  • BobRoss67493418 Bob (@BobRoss67493418) reported

    Hi @Plusnet. It's now been over a month since I left you. I still haven't been refunded for the 23 days I paid for your service but didn't actually have it. My latest bill says I am in £30.63 credit. I would like you to pay this to me immediately. No more messing about please.

  • Plusnet Plusnet (@Plusnet) reported

    @Hopalong_Tony I can see on the account that we've already discussed this matter with you, though should you wish to discuss this further I'd recommend giving our Customer Options Team a call; which may help get this resolved for you. -Tony Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @barbflipflop29 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.