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Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Rayleigh, England

The most recent Plusnet outage reports came from the following cities: Billericay, Southend-on-Sea, Wickford, and Basildon.

CityProblem TypeReport Time
Billericay Phone 10 days ago
Southend-on-Sea Total Blackout 1 month ago
Wickford E-mail 1 month ago
Southend-on-Sea Internet 1 month ago
Southend-on-Sea Internet 1 month ago
Southend-on-Sea Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • CharlesTilley
    Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • bhavanr
    Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • deniseessex
    denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MyKayThoughts
    Kay (@MyKayThoughts) reported

    @HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?

  • ejselley
    Ed Selley (@ejselley) reported

    @Plusnet It's down to loss of the 5GHz network. Sometimes it's stable for days, yesterday it barely worked at all.

  • sanjay_digital
    sanjay sharma (@sanjay_digital) reported

    @omaromalleykhan Plusnet has a good rep for customer service

  • BonBon_Grl
    Bonnibelle_Blue #EAGameChanger (@BonBon_Grl) reported

    @UKSimmer_ @Plusnet Sorry you're having to deal with this Lisa. It's definitely frustrating in the extreme, especially when they fully expect you to continue to pay full price during a time that you have zero service. I've never understood the logic of that.

  • RebeccaRambler
    Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • PriestNiki
    niki priest (@PriestNiki) reported

    @Plusnet @abbieritch Plus net what a shame on you what an absolutely diabolical establishment I owe you nothing and you refer me to a debt management company FINANCIAL OMBUDSMAN here we come. I have never owed anyone 1 pence. I suggest you call me regarding this. Stay away from this company

  • PeteCulmer
    Pete Culmer (@PeteCulmer) reported

    @Plusnet ironically hard to get in touch with you to renew or cancel my broadband. UK phone numbers not recognised, shall I post a letter?!

  • Rhianmusic
    Rhian Owens (@Rhianmusic) reported

    @Plusnet Many thanks for your reply I spoke to someone on your service team tester and due to the internet being off due to the server outage I had to do a hard reset which is why my log in details had been forgotten by the hub, this has now been rectified

  • gdimartino82
    Giuseppe Di Martino (@gdimartino82) reported

    @Plusnet you say you are there to help but nobody is really bothering...my connection keeps dropping, it is more the time without internet than with it, this is a joke, what am I paying for...no internet, no customer care...a scam basically

  • EllenJones24
    Ellen Morley (@EllenJones24) reported

    @Plusnet Hi, I am having trouble with my broadband. I keep getting the message that there are over 100 sessions open. Please can you help. Thanks