Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 01/14/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Carol15575949 Carol (@Carol15575949) reported

    @thatcastrochap @Plusnet I’m having exactly the same problem , everytime I ring they keep saying refund being processed

  • clbrl01 Brian Lingley (@clbrl01) reported

    @Plusnet I use an email client. I'm receiving and can send emails. However I have yet to receive emails that were sent on Wednesday. I want a statement from a senior manager that explains what has happened. The platitudes that you guys at the sharp end have to issue are now an irritant

  • ShiriGold0125 Shiri Gold (@ShiriGold0125) reported

    @lubid66 @Plusnet My account was also hacked but i got mine recovered with the help of best_recovered_7 on Instagram he is reliable

  • Roberthastosay Robert (@Roberthastosay) reported

    @Plusnet It is STILL not working now. Did for a short while this morning but now stopped again, not receiving any emails. It is farcical.

  • lubid66 Lesley Clarke-Round (@lubid66) reported

    @Plusnet Email is still down (is this day 3 or 4!) and your update basically says the same thing since day one. Nothing is improving. This is getting ridiculous now. Can we have a real update - have you been hacked and should we be concerned for our personal data?

  • Stephenphs StephenPH (@Stephenphs) reported

    @Plusnet Why is my email down and not responding to my password?

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet Great value broadband, award-winning customer service, for just £22.99 a month? That'll do. We're here to help from 8am-8pm every day. OR Just copy and paste every response. That won't do!

  • michele_selwyn Michele Selwyn (@michele_selwyn) reported

    @Daily_Express @Plusnet Still not working !

  • lizcooperclark liz clark (@lizcooperclark) reported

    @Plusnet @MCKENZIEPICS Saturday morning and still having problems, intermittent, emails not sending out...help!

  • IanIgrieve Ian Grieve. 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IanIgrieve) reported

    @micheloola @StalkerMaw @wgsaraband There could be a number of reasons as to why you never got service. Openreach do not cancel orders. Whatever the problem was I can assure you Plusnet would have been informed. May I suggest you contact Ofcom regarding. All the best, Ian