Plusnet Outage Report in Rayleigh, Essex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
-
Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
-
⚒️Tom Cooper⚒️
(@TommyC306) reported
from
Burnham-on-Crouch, England
@MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.
-
The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
-
The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
-
Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
-
Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
-
Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Leigh Preece
(@ItsPreeceyHere) reported
@bt_uk Money Expert knocked on my door earlier, pushy young lady, no introduction, claimed poor Internet speeds in my area (78Mb/20MbFTTC!) and asked about a letter you guys have sent me, despite being a Plusnet customer. Not impressed at all 😞
-
Booker Dewitt 💔
(@WrecklessGamer) reported
@ExileIrish I did a quick test on the girls TV upstairs and seemed ok but they'll soon let me know if any issues. I replaced the plusnet router with a brilliant TP-Link one so if I have to do it again, I shall!
-
Gemma Whitehead
(@GemmaWh0) reported
@Plusnet I’m trying to report a problem with my broadband but your reporting line is not connecting. My service and speed has been worsening over the last month and is now at a virtual standstill!!
-
Kathy@Cruise Lowdown🛳
(@cruise_lowdown) reported
@plusnet So frustrated with poor customer service. Owed £50 cashback but been unable to claim it. Several tickets raised, promises given, promises broken, tickets closed and still no sign of the refund. We have spent hours on phone waiting for non-existent call-backs. #PlusNet
-
Millar Millar
(@MarkMillarx889) reported
@Plusnet Do you not understand English when you are commenting in English, my mother has try to get this sorted out a number of times. The next step is a complaint to ofcom and legal action in court against plusnet for breach of contract.
-
KJ
(@karatejenny) reported
@Plusnet my mum has been waiting for a text or email about when she can set up her new router. The old service was disconnected this morning but she hasn’t had anything from you yet. Please can you contact me about this??
-
Andy Sewell
(@AndySewell7) reported
@WeAreOpenreach been without internet since the 20th Feb after “upgrading” to fibre, regular internet turned off even though the fibre has a fault, what awful service @Plusnet keep asking for updates yet we still have no idea when we will be back online How am I supposed to work?
-
James Sanderson
(@JamesSa07747803) reported
@Plusnet text agent help and you reply saying will receive a call. Instantly got a call that didn't even ring a quarter of a ring and they hung up. 1mbs for nearly 2 weeks now spoke to offcom with screenshots of every day 3 daily speed tests on 3 sites
-
Colin smith
(@Colin_msmith) reported
@Plusnet Yes no problem
-
Greg B
(@GregorBuick) reported
@Plusnet can you help explain to me why the guaranteed minimum broadband speed I was offered was 61Mbps. But when I log in to my broadband account on your website its now only saying estimated download speed of 41-46Mbps, which is what I'm getting. (1/2)