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Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Rayleigh, England

The most recent Plusnet outage reports came from the following cities: Billericay, Southend-on-Sea, Wickford, and Basildon.

CityProblem TypeReport Time
Billericay Phone 5 days ago
Southend-on-Sea Total Blackout 26 days ago
Wickford E-mail 1 month ago
Southend-on-Sea Internet 1 month ago
Southend-on-Sea Internet 1 month ago
Southend-on-Sea Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex
    denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • CharlesTilley
    Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • bhavanr
    Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyBaker05
    Andy Baker (@AndyBaker05) reported

    @Plusnet unable to use home phone due to crackling and background noise. Help?

  • Cousins155
    Bev (@Cousins155) reported

    @Plusnet Just like to say,once again.Thank u 4 the rubbish internet again last night.Every day is the same.Had the engineer out, no prob, changed freqency on wifi hub,sat nomore than 6ft away from hub,still the same.Rubbish service!Rubish company! Stay away from minusnet! RIP OFF SERVICE!

  • seraph_uk
    rodney fransz (@seraph_uk) reported

    @Plusnet Any BB outage in the Dn17 area? Disconnected since 9.45am

  • juliejuliemck
    Julie McKinnell (@juliejuliemck) reported

    @Plusnet appalling service!!!!!!!

  • shnuffywr
    Shnuffy (@shnuffywr) reported

    @Plusnet new customer here. every day I have a new issue with the broadband. Either there's "no internet access" or my laptop won't connect until I've reset the router. This should be happening every day. Especially when I'm paying for this service!! Please help!

  • ThingyThingster
    The Thingster (@ThingyThingster) reported

    DEAR PLUSNET, YOU ARE SUPPOSED TO BE GIVING ME WIFI, NOT GIVING ME A RED DOT THAT SPINS AROUND ON MY NETFLIX, REMINDING ME HOW TO COUNT TO 100. I USED TO USE BT: NO ISSUES. NOW I USE PLUSNET: I HAVE LESS BARS AVAILABLE TO ME THAT A PROHIBITION ERA MOSQUE. **** YOU, EMBER

  • LucianSanchez82
    Philip Colling (@LucianSanchez82) reported

    @Plusnet Today one of your engineers resolved a slow broadband issue for me after discovering my line was configured as ADSL (I pay for fibre). Assuming its been this way the entire contract (18 months this month), am I due a refund for the difference between ADSL and Fibre?

  • moopamike
    anunneymouse (@moopamike) reported

    @Plusnet is there an outage in the Lowestoft area? The service went off at about 6.15 and I have no dsl light on the modem. Thanks.

  • ejames500
    💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet since we moved to fibre we have had no end of trouble with the Internet dropping. I think its time you send an engineer out now as nothing else seems to work!

  • cambrianguy
    Clive Sedgebeer (@cambrianguy) reported

    Just a word of warning, if your thinking about switching your broadband think hard before you consider transferring to @Plusnet. Worst decision I have made for a long time. You just cannot believe their claims or their promises. Once you pay your initial payment they don't care