Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 12/09/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HappilyUnwoke HappilyUnwoke 🇺🇦🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸✡️🦖💚🤍💜 (@HappilyUnwoke) reported

    @Plusnet Stil having issues with my SIM, bit disappointed not to have got a reply to my Tweet and PM I sent yesterday yet, can you help please?

  • paddingtonkt Paddingtonkt (@paddingtonkt) reported

    @Plusnet are there currently issues in NE31 area?

  • Plusnet Plusnet (@Plusnet) reported

    @AmberValleyInfo Hi there, I'm really sorry you're continuing to have issues with your connection. I can see a request was made to arrange a call divert on a new fault raised, which has been completed and should be active within the next 4 hours. -Tony Plusnet Sheffield

  • Liamhod99427081 Liam hodgson (@Liamhod99427081) reported

    @Plusnet My service is still not on. It’s becoming a joke now

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @Plusnet There were issues again about lunchtime today, though nothing since. I'll be in touch again if it persists later on. Cheers C

  • JentheHomeBird Jen • 💛🤍💜🖤 • 🏳️‍🌈🏳️‍⚧️🇺🇦 {BLM} (@JentheHomeBird) reported

    @Plusnet hi there, I have no mobile phone signal, I’m in ribble valley area. I’ve tried turning my phone off and on several times but no luck. Can anyone help?

  • kevin_jeanes Kevin Jeanes (@kevin_jeanes) reported

    @Plusnet My Broadband speed is getting slower and slower. My estimated is 55 to 72 Mbps, I never get more than 26?

  • m4rtinjones Martin Jones (@m4rtinjones) reported

    @Plusnet Hey, this morning both myself & a colleague are experiencing issues with being able to make calls & receive them in Altrincham (WA14). We have rebooted, cleaned the SIM etc. We both have full signal, can use data & send/receive sms so it's deffo a network issue. HELP!

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet Openreach had an error in their system which indicated could not get FTTP. This error has now been corrected and I want to get faster full fibre broadband as I need it for work. Problem is that I recently extended my contract with you as I thought speed was fastest (1/2)

  • simoncrossley Simon Crossley (@simoncrossley) reported

    Why have broadband that crashes after 8pm when they are not available? That will not do @Plusnet #broadband #fail