Plusnet Outage Report in Rayleigh, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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⚒️Tom Cooper⚒️
(@TommyC306) reported
from
Burnham-on-Crouch, England
@MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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StainedGlassGdnArt
(@stainedglassga) reported
@Plusnet re. emails the situation appears to be getting worse. A few came through this morning but now neither my mobile nor Mac can even logon. Frustrating not knowing what the problem is. Your infrequent updates just suggest I am just unlucky.
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Allan McKenzie
(@MCKENZIEPICS) reported
@Plusnet STILL.NOT.WORKING. How on earth can a major UK ISP not recover its email platform after nearly 72hrs?? Cannot login to webmail (which I never use anyway to access the inbox) and my email clients (Outlook / eM Client) cannot authenticate over IMAP or POP3. This is appalling.
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G8GRL kim
(@wwwk1mcouk) reported
@tptsonar @Plusnet Let hope Plusnet can fix Email service (And do us proud). You think Company owned by BT would have plan B. I feel sorry for all people who have lost money due to no Email. Look like Plusnet Email sever is old Intel 486 with 1 meg ram in cleaner's cupboard.
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AlanJSlater
(@AlanJSlater) reported
@Plusnet Please stop it with all these meaningless scripted responses. You know that there's still a problem. Get @MarcAllera on here to explain what's gone wrong and why you haven't fixed it yet. It's not your fault that you're having to post this drivel. Get him here to do his job.
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annef
(@annef_anniehlfc) reported
John Lewis broadband @Plusnet @plusnethelp come on this is running into 3 days with important email not working?!
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Susie M(ais qui?)
(@wrathofgod) reported
@Plusnet FYI, email returned today, around noon, but I now cannot send email, even though the connection doctor says logins are succeeding on both my accounts. I really hope you have some kind of offer planned to recompense the loss of the service.
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Robert
(@Roberthastosay) reported
@Plusnet My service goes on and off. I managed to send and receive emails 30 minutes ago but now I cannot send again, It is utterly pathetic. My email was provided by Madasafish who were brilliant, never any problems. Since you took them over it has been awful.
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John O'Connell
(@endurium) reported
@Steve32680144 @johnlewishelp It was getting so bad that I no longer use Plusnet's email service and am paying for a well-known alternative more reliable email service. No issues with my broadband connection, just PN's email servers.
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Jeremy Spon
(@Baron_de_Plants) reported
@plusnet Third day of being unable to access emails by any method (webmail, Thunderbird etc.) If you are never going to fix the problem, please admit as much. Endlessly repeating untrue posts that email is now available just make it look as if Plusnet doesn't care about its users
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Frances Taylor
(@Thordale) reported
@Plusnet @LindsCollumbell what about madasafish accounts - really can't get my emails. Not happy. Crap service.