Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 03/15/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea, Wickford, Basildon and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomWickford E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bradjhall Brad Hall (@bradjhall) reported

    @Plusnet can i cancel and then sign up to a new contract? Renewal contracts offered on phone are rubbish.

  • toffingham billy toffingham (@toffingham) reported

    @NOW terrible broadbabd service . Just been told now routers aren't accepting passwords , so a new router will have to be despatched. Big delay in internet service. Should never have left plusnet. Terrible service

  • localcrowboy Anger issues 💢 (@localcrowboy) reported

    bro I can't sleep without some background noise and plusnet being broken since 11pm is not helpful at all smh

  • hpatterson91 Holly ✌🏼 (@hpatterson91) reported

    How many times does my @Plusnet WiFi have to go down an hour before I can get out of my contract - becoming a joke!!

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet Selling a house, out of contract with you - if the new owner, signs up to a different isp and does a transfer, i presume this will go through even with different names? (don't want a loss of service)

  • liamvince LV (@liamvince) reported

    @Plusnet 4 week later after a premise move request for our business, still no internet and now just ignoring all messages sent to them. Appalling customer service, and even more appalling we’re still without internet! #badservice #plusnet

  • GDenancy Gyles Denancy (@GDenancy) reported

    @Plusnet Signed up for your broadband yesterday, took the money straight out, but you didn't send me a confirmation email, the email I used to sign up with can't be used to log in, can't get through on your support line because it won't recognize the dial tones from my phone.

  • smh85 Sara (@smh85) reported

    @Plusnet The device that originally highlighted the issue to me cannot connect to a 5ghz network. My phone hadn't picked it up at all until I just looked again after seeing this tweet. Now it has, I'll try again setting the bedroom TV up later. Thanks

  • doglovernic77 Nicola ❤️ (@doglovernic77) reported

    @Plusnet Been a customer for nearly 6 years but just left due to the abhorrent customer service!! Broadband connection is terrible, drops out constantly, doesn't work upstairs and despite numerous attempts to sort it out nothing is done! Definitely do not recommend!!!! 😡

  • writtenoff_mufc James (@writtenoff_mufc) reported

    @mazymixer that's not too bad at all. I have phone and broadband with Plusnet and that is around £50 a month but all calls are free.