Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 01/15/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 2owlsparty Shona Dearden (@2owlsparty) reported

    @Plusnet fibre bb installed Monday. Now not working, router showing orange, all lights on the openreach box as they should be, power cycled both still the same. Tried to log fault on your site but it won't let me!

  • loumca0383 Louise McKeown (@loumca0383) reported

    Our @Plusnet broadband has always been bad but the last few days it’s been awful!! Not one signal thing will load when connected to it 😡😡

  • cammsuckks camm on eileen (@cammsuckks) reported

    @Plusnet hi, yes i’ve already rang a few months back to tel you that it’s not a troubleshooting problem and we’ve tried many times to troubleshoot and it gets us nowhere

  • SpareMe_theBull Spare me the bull (@SpareMe_theBull) reported

    @sir_frankuk @Mexico1978R @virginmedia Don’t sign up to anything with the Virgin branding. Talk Talk is equally dire as is BT. Good talkers but if things go wrong not only are you on your own they will make it much worse. Ironically, Plusnet which is owned by BT has great customer service and telecom engineers.

  • HannahPilbeam Hannah Pilbeam (@HannahPilbeam) reported

    @Plusnet please help!! I've had a total mobile blackout since this morning, no signal or data. I can't make any calls and I need my device for work and personal use!

  • InCockKneeToe Lucy. (@InCockKneeToe) reported

    Interesting that @Plusnet but my wifi up to £47.99 a month without warning once my contract was up but now I’ve cancelled they can suddenly offer me a £25.99 contract for the exact same service. A cuntract if you will.

  • gentoopb66 Peter Bustin (@gentoopb66) reported

    @f33lthesun @Plusnet They are such a **** provider its beyond belief ! Dont dare leave them - they will screw you down with fines and take your benefit money. @Plusnet

  • SapAud Sapere ✝️ Aude 🎸 ◦ Ḓ🄹@🆖☉ 🦁🧡 (@SapAud) reported

    @EE Hello, It isn't about 'feeling' that way - what else are we supposed to do? Plusnet said that there are no plans to offer Wi-Fi calling and so there is no choice in the matter - we have to find a network which does. Browsing the Plusnet forum, I imagine that we are not alone.

  • Catherine_Muw Catherine (@Catherine_Muw) reported

    @Plusnet Signed up for Plusnet mobile and provided PAC. Sim received yesterday. Email today that it’s activated. Still on old network. Can’t login to Plusnet Mobile online using my mobile number and the email address you used for the confirmation. Can you sort this please?

  • MesolithicMe Iain Boatman (@MesolithicMe) reported

    @Norton No spam. Think that it's a communication problem between yourselves and @plusnethelp . Such that every time you attempt to confirm the account with PlusNet there's a negative response and I receive an email saying that there's a problem re the account.