Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 11/29/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wrathofgod Susie M(ais qui?) (@wrathofgod) reported

    @Plusnet Of course. But why should I have to? It's frustrating. Compare to something like the iPlayer log in, or Pinterest, with a pop-up box..those are not cluttered with poorly placed and spaced eye-clutter. It's an accessibility issue.

  • JimmyRiddlesIII Jimmy Riddles (@JimmyRiddlesIII) reported

    @catrincollier plusnet. it leases from bt, but its cheaper. 4 years had no issues. I swapped over though because I got a better deal with community fibre but its only available in London

  • KellyGary83 Gary Kelly (@KellyGary83) reported

    @flightdrg @Plusnet I selected the option 'thinking of joining us' and I've at least been put in a q now. I was getting same deadline when choosing any existing customer options

  • heavenndhell666 i love ramsgate (@heavenndhell666) reported

    @Plusnet Bit strange you don’t have a customer complaints email that can be dealt with a lot quicker considering your business is communications how bad is that

  • Andi_J_H Drew Hunt (@Andi_J_H) reported

    @Plusnet doing all they can to provide a great service. As for the present provider simply unbelievable! Emailing, posting, delaying to the extent that it's near harassment. Get it straight! You get paid until Monday. Soon, the only TT we wil be involved with will is on the IoM

  • Bukowski20191 *TheReal*Mr 𝐅ender lives at number 7 Ⓥ #BeReal. (@Bukowski20191) reported

    @Plusnet What's wrong with your **** service login page for account is just a WHITE PAGE.

  • mattgilbert83 Matt (@mattgilbert83) reported

    @Plusnet the internet has been down all day in Ashford Kent and can’t get through to your call centre.When is the system back up? How long ? Please!!!

  • MegaSp00n Si (@MegaSp00n) reported

    @Plusnet I called at 8 and got sorted, thanks. I am surprised that you have no out of hours support though, even through your text service

  • YAGWG The Man Who Shouldn't Exist (@YAGWG) reported

    @Plusnet I need to raise a formal complaint: what's the fastest way to do that?

  • R4wli ⭐Mark Rawlings (@R4wli) reported from Boston, England

    @Plusnet pitiful service from call centre & massive hike in bill Then threatened with £165 cancellation charge if leave @MartinSLewis needs to check out this company please