Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 11/30/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet Can we get a new router? It dropped out again last night for a minute or two, our router is old. If it's a continuous problem with Plusnet,then maybe it's time for a change. We are the only ones in our street.

  • WBAcambolia Mike Campbell (@WBAcambolia) reported

    @Plusnet hi, I changed mobile provider from smarty to yourselves 11th Jan last week, my mobile number has changed over but still don't have my sim card. I can't make calls or txt or use internet. Any idea when I will get it?? Becoming a real problem now. Mike - order 3167028

  • wendyk1501 Wendy Jefferson (@wendyk1501) reported

    So Toothgate maybe nearing the end but the next problem is broadband and Wi-Fi roll on 8am when I ring @Plusnet can’t be using my phone too as I’ve got limited data. Oh yes and I’m supposed to be catching up on uni work FFS! #whyme #neverfuckingends #whatthefuckisnext 🤬🙄🤯😭

  • AaronLewisPrice Aaron Price (@AaronLewisPrice) reported

    @Plusnet You guys really need to spice up your adverts on TV. You have used the same guy in your adverts Craig Murray for what like 20 years? Your adverts make it feel like he's your only customer. You need to change up your advertising with something fresh and new...

  • KarenLondon2021 Karen (@KarenLondon2021) reported

    @Plusnet are there any mobile data issues in the London NW5 area, had problems yesterday and today. Keep getting message “ restricted access changed”

  • Plusnet Plusnet (@Plusnet) reported

    @steve_wigg Hi Steve, if you contacted us before 14 days, you are still free to leave even if the service has been activated. You will only have to pay a pro rata rate for any period of service provided. I'd recommend contacting our business team about this. - Cal, Plusnet Leeds

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    No Plusnet mobile signal in my area of South Surrey since 9am.

  • gm_crop Todd Ward (@gm_crop) reported

    Hi @Plusnet any service issues in Haslemere GU27? Both my wife's phone and mine have stopped connecting in the last 24 hours (Both on Plusnet). Emergency calls only apparently. Thanks!

  • thom_crabbe Thom Crabbe (@thom_crabbe) reported

    @Plusnet My WiFi has been down for 12 hours. I've tried all the suggested troubleshoots and your phone helpline is out of operation. Please advise. Thank you.

  • BHCman Brookside Caravan Park (@BHCman) reported

    @Plusnet Can you use any extender to spread the signal from your plusnet router, or any you specifically sell or recommend?