Plusnet Outage Report in Rayleigh, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Leigh-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ally
(@aem_84) reported
@Plusnet How do I cancel a 30 day rolling contract?
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katie
(@fairsxx) reported
@Plusnet help
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Sue Whittaker
(@SidecarSue12) reported
@Plusnet Yet another disappointment. Was promised a call back from a manager today and it never happened. This is the third time now over a period of 4 days. Plus net cancelled our email without our permission when we changed address. All our emails now gone and they won’t help.
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Rob Smith
(@RobSmith_63) reported
@Plusnet Hi Plusnet… Any plans to introduce WiFi Calling on your SIMS?? I’ve got dreadful mobile coverage indoors, and not much better coverage outside (Postcode IP17) - even your customer service lady suggested I leave Plusnet!
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MissB👑🍎
(@MissB35590934) reported
@Plusnet really disappointed as after 2 years of fantastic service, Plusnet have really let me down. Moved house almost a month ago and the engineer still has not arrived/I cannot get through on the phone. Help please?
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Rabbi Gabriel Kanter-Webber
(@gabrielquotes) reported
.@Plusnet assistant: "Sorry this is so slow, I'm working from home and my internet's terrible."
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FPL_Hell
(@HellFpl) reported
@Plusnet absolutely awful service. Told an engineer would arrive between 1-6. Even double checked earlier and they said engineer would defo arrive. Now past 6.30 and no engineer and no phone call from Plusnet.Trying to call them but on hold forever.
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Dr Des Oliver
(@Wildcherry1976) reported
@WeAreOpenreach I'm not sure you do understand. Since you doubled down on the issue I just raised. The service provider said Open Reach's errors are not their responsibility, and I should contact open reach. Perhaps @Plusnet can clarify?
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MissB👑🍎
(@MissB35590934) reported
@Plusnet after two years of fantastic service from you, I have moved home and almost a month on I’m still waiting on my WiFi being installed. Hugely disappointing, furthered by no one answering the phone. Help please?
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Scammell Routeman 🇺🇦💙🚛🚚♻️
(@cast_bowring1) reported
Cancelled my @Plusnet now, it shops the day BT put in their UC £9.99 Broadway. To be fair Plusnet service I've had no problem with, I was offered a cheaper new upgrade but still more than a tenner with BT. I'll go back to Plusnet if things change the future #CostOfLivingCrisis