Plusnet outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Plusnet outage reports came from the following cities: Billericay, Southend-on-Sea, and Wickford.

City	Problem Type	Report Time
Billericay	Phone	15 days ago
Southend-on-Sea	Total Blackout	1 month ago
Wickford	E-mail	1 month ago
Southend-on-Sea	Internet	2 months ago
Southend-on-Sea	Internet	2 months ago
Southend-on-Sea	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  denise salman (@deniseessex) reported 12 minutes ago from Chelmsford, England

  @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

• 
  Charles Tilley (@CharlesTilley) reported 14 minutes ago from Rochford, England

  @Plusnet can you DM me, having big problems

• 
  Brian O'Keefe (@rider45) reported 34 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Bhavan Ramanathan (@bhavanr) reported 35 minutes ago from Billericay, England

  @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

• 
  Kate Marr (@kate_marr) reported 36 minutes ago from Gravesend, England

  @Plusnet I want to cancel but I can't get through!

• 
  The Exterminator Pest Control (@theexterminato9) reported 42 minutes ago from Chelmsford, England

  @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

• 
  Char x (@charfranklin_) reported 46 minutes ago from Southend-on-Sea, England

  And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chivey for PM 💙 (@chivey) reported 3 minutes ago

  @Plusnet The lack of information and this cut and paste response is not something I feel is consistent with a company with “award winning customer service”.

• 
  Jon Ewing (@siteadvice) reported 3 minutes ago

  @Plusnet Thanks, but why bother to respond to me individually (albeit generically) more than 2 hours after the service had been restored? It would have been more helpful to use Twitter to keep us updated during the outage, so those who were affected could manage their time effectively.

• 
  Plusnet (@Plusnet) reported 10 minutes ago

  @StephMulrine Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

• 
  Lewis (@LewisSexyKearns) reported 12 minutes ago

  @HolyDiver73 @Plusnet My point is that they haven't bothered to post any updates about the outage to avoid people wasting time trying to solve it themselves or call Plusnet. With thousands of customers coming to check service status, a picture of the Queen isn't what should be at the top of their page

• 
  Plusnet (@Plusnet) reported 14 minutes ago

  @explosive_ennui Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

• 
  Lorraine (@DrHayeLo) reported 15 minutes ago

  @Plusnet The connection still isn’t working properly and no way to get in touch with anyone in customer service - this is really poor service.

• 
  Sarah V W (@svw71_w) reported 16 minutes ago

  @Plusnet why does your engineer fault bot ask me to type “next” to book the next available appointment but then FAIL to tell me when that might be????? I have a business to run. You’re not picking up phones either. Appalling customer service

• 
  Malcmite (@Malc_Armstrong) reported 16 minutes ago

  @Plusnet Todays outage has shown me that plusnet does not care about customers. The web page is broken, the txt service is scripted crap and no one is calling back or seemingly fixing anything. A poor service I will be changing at next opportunity. Currently waiting on phone fir 40 mins.

• 
  Billy (@billymcdafthead) reported 23 minutes ago

  Utterly disgraceful service from @Plusnet Called to cancel. Refused to speak to me as an Authorised User. Told me they would call my mum straight away… 1 hour later still no call. Now my mum has to call back to cancel. Utterly disgraceful company. Avoid

• 
  RedFairy (@RedFairy) reported 28 minutes ago

  @Plusnet my broadband is still off. Has been since about 10am. I’ve been patient but the lack of communication and support is getting very annoying now! Trying to work from home has been near impossible. Just some honest info would be appreciated