Plusnet

Plusnet Outage Report in Rayleigh, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rayleigh, Essex, England 12/29/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • jakenathan24 Jacob Thompson (@jakenathan24) reported

    @Plusnet we got full fibre a few months ago, but anything outside of the room the router is in gets barely any wifi at all. Can you help?

  • jakenathan24 Jacob Thompson (@jakenathan24) reported

    @Plusnet we got full fibre a few months ago, but anything outside of the room the router is in gets barely any wifi at all. Can you help?

  • cdmalvarez cmorales (@cdmalvarez) reported

    @Plusnet Im in another country so unable to call - is customer support able to assist?

  • deborahc39 Deborah (@deborahc39) reported

    @RoyalMail customer service is useless. Awaiting a delivery from Plusnet. requested it be delivered next door as I am out.Still delivering to my address. Tried the phone. 18 x I’ve read my tracking number and it repeats back incorrectly. Now an hour to wait to speak to someone!

  • cjkgal Chris 🐦 (@cjkgal) reported

    @Sandra55 @Virgin I know what you mean I had a similar experience with Plusnet. Didn't help with my problem and was impatient then tried to get me to purchase their mobile SIM. Cheek!

  • 247cookie Andy Cook (@247cookie) reported

    @Plusnet It's the normal number! Still can't get through. If I don't press a number on your menu, it cuts me off! That's pretty poor for a telecommunications company 😕

  • jakenathan24 Jacob Thompson (@jakenathan24) reported

    @Plusnet we got full fibre a few months ago, but anything outside of the room the router is in gets barely any wifi at all. Can you help?

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • LEAGUE1WINNERS Keillor-Dunn Enthusiast (@LEAGUE1WINNERS) reported

    @Plusnet I load up a game of fifa until it starts lagging uncontrollably "What" i quote to myself as the game is on 900 ping even though there are no other electronical devices at my disposal or any other electrical devices on I run up and down my house wondering why its lagging?