Plusnet Outage in Ramsbottom, Borough of Bury, England

@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

@Plusnet @plusnethelp we’re are now 2 weeks in, have been on hold for over 4 hours in total, still no progress. The only thing that has changed is you are now billing us for the service we cannot access! #shockingcustomerservice, #plusnet

@Plusnet Wow plusnet based on several conversations i have heard including today how you can say you pride yourselves on customer service is beyond belief. You really do need to monitor your forward facing inbound agents to loyal customers. Appalling.

@Plusnet @Plusnet over 1 and a half hours on hold on your phone lines! Ordered my router over 2 weeks ago and not heard a peep from your team! Can someone please help?

@plusnethelp @plusnethelp @Plusnet some help

@Plusnet where can I chase up an installation without hanging on the phone for ages? Live chat doesn't work

@Plusnet Customer services award and all contact with customer services cancelled? Joke!!

Wow, @Plusnet are absolutely terrible. Their customer service is shocking. I can’t even login to my account on Safari. Just a blank page and asks me to login again. Seems to be a common problem but @plusnethelp say “use a different browser”. How about you just fix your **** site?

Ah Glorious! The internet has been restored! This morning I ran into a few connection problems, however with the kind help from the folks @Plusnet everything was sorted within the hour. Truely grateful. Sadly the old Netgear Modem has bit the dust ;-; it served well.

@Plusnet your service is a joke on the phone to get hold of one of your team to sort out this mess and been on the phone for 30 mins!! And still no response? Then your call drops and have to repeat this. No thanks don't think I'll be renewing the contract.

@talktalk are definitely gonna see me walk walk if they do not ******* sort this issues! 8 days for a BT engineer! Internet providers who are gonna offer me a better service come at me? You can instal anytime but I need a new fibre cable, invoice talktalk for this @Plusnet @EE