Plusnet Outage Report in Menston, Bradford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Menston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Menston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Menston, Bradford, England
The most recent Plusnet outage reports came from the following cities: Bradford, Leeds, Harrogate, Wakefield, Cleckheaton, Keighley and Halifax.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Menston, England
Latest outage, problems and issue reports in Menston and nearby locations:
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Richard Porter (@Porter__Face) reported from Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Richard Porter (@Porter__Face) reported from Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Sally 💙 (@rosetintedlass) reported from Harrogate, England
@rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems
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Richard Porter (@Porter__Face) reported from Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Quinch Gaming (@Quinch1199) reported from Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Fleet (@IJFleet) reported
@Plusnet Hi our broadband went down on Friday 2pm ish along with everyone else in the village due to a major outage. Some Sky customers have claimed £18 in compensation. I would like to know if are we due some compensation?
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Dave Bake 💙💛💙💛🤜🏻 (@DaveBake07) reported
@Plusnet do you have a live chat function please? I am unable to call on the phone due to anxiety. I ordered Broadband a month ago and still have not received my router. Please help. Thanks
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Charles (@Charles42750307) reported
@dr_smithy @Plusnet Why not try #bevanfixx on Instagram they can fix issues like that.
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Sef Herman Music (@SefHerman) reported
@Plusnet To be fair Sammy your team are trying to help to a degree, they've sent out a new router which hasn't made much difference to the speed 250kbps. that's .25 of a meg and can't do a lot with it. Our problem seems to be that @OpenreachHelp have promised fiber 6x yrs ago. no update
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BrianSJ (@BrianSJ3) reported
@Plusnet suspect email problems - worth a check.
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Plusnet (@Plusnet) reported
@mariegriffiths I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Naomi Milward (@naomimilward41) reported
@Plusnet Still not heard back from you - why was our Internet down on Wed eve 24th Aug? It appears this was a Plusnet issue - what about compensation for inconvenience caused?
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ELENA DLPR (She/Her) (@ELENADLPR) reported
@Plusnet Left Plusnet months ago but of course they keep trying to charge me money, do they actually listen to customers or is their crm system just not working? Such s shame, very bad customer service
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Adrian Loughman (@floatingleafsol) reported
@Plusnet over 20 minutes on hold to customer services and then I got cut off by them. First class customer support??? Yeah right!!
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danicthompson (@daneiabrickwood) reported
@Plusnet in France, no service again. Was told it was my phone last time. New phone same issue.