Plusnet Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Wakefield, England
The most recent Plusnet outage reports came from the following cities: Leeds, Huddersfield, Wakefield, Bradford, Bradley, Cleckheaton, Batley, Barnsley, Pudsey, Castleford and Sandal.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Huddersfield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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chelsyholland
(@chelsyholland1) reported
from
Castleford, England
Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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Chris Freeman
(@ElectricOblong) reported
from
Garforth, England
@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
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John Finch
(@JohnFin75257340) reported
from
Horbury, England
@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Ella Lockwood 🌻
(@Ella_Sunflower_) reported
from
Castleford, England
@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Clare
(@Clare231965) reported
from
Darton, England
So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all
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Shakir Ahmed
(@shakitv) reported
from
Dewsbury, England
@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Levi 💛💙
(@Levinicolex) reported
from
Dewsbury, England
@O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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supernanna
(@Exfostercarer) reported
from
Dewsbury, England
@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Ryan
(@hydey17) reported
from
Hemsworth, England
@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Watts
(@BigBenjiWatts) reported
@plusnethelp @Plusnet I can’t cancel my account online - can’t get hold of anyone on the phone ... any ideas? Thanks
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Anna Treasure
(@ArtyAnnaT) reported
@Plusnet @plusnethelp Currently waiting to be transferred to the third department on my call to customer services. This has taken almost 2 hours and that doesn't include half an hour hold earlier when system was down. Issue was supposed to be sorted 9 days ago. Not good enough.
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natalie hughes
(@nataliehughes79) reported
Swapping providers from @SkyHelpTeam to @Plusnet @plusnethelp today. Both parties assured me there would be no disruption to my service... I have had no internet all day, not helpful when interviewing on line all day. Awful service 😡.... let’s hope things get better 🤞🏻
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FOReST2273
(@coupe_greg) reported
@Ofcom @Plusnet is it right that when a new isp on day 14 of the contract asks the customer to allow them to improve the service, the customer is reasonable and allows isp to fix the problem, when they can't, gets charged in excess of £100 when attempting to move to another isp?
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Andrew Booton 🇬🇧
(@AndrewBooton) reported
25 minutes on hold to get through to @Plusnet to sort out my abysmal broadband service. Put the phone down. Redial for option to leave them. Get through in 3 rings.
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𝓜𝓻𝓼 𝓟𝓾𝓶𝓹𝓱𝓻𝓮𝔂 🟥
(@tricki_woo) reported
... and now openreach are here, saying it’s not their fault. Possibly plusnet’s router. No nearer a solution, and can’t get through on phone to plusnet. Wish we’d stuck with BT.
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Anna Treasure
(@ArtyAnnaT) reported
Now I have been cut off when called back by your tech guys on my mobile. No idea what's happening now. Don't know if I can face another 2 hour call to find out. Seriously thinking about trying to cancel service as not fit for purpose. #plusnet #badservice
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Jamie
(@simpj010) reported
@bt_uk It's a new connection. We are moving over from Plusnet. We have had nothing but grief and not getting a straight answer as to when this will be resolved. Have been promised multiple callbacks which you have never actually done. Activation date was 17 November and still nothing.
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FOReST2273
(@coupe_greg) reported
@AlanKennedyttm @Plusnet All sorted thanks Alan. I've complained and followed their protocol and it didn't work. A criticism on social media has apparently caused them to sit up and take note and waive the fees! Still poor CS that it had to come to a rant on social media! 👍
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KJ
(@kj_essomenic) reported
@Plusnet Counter question, anybody in at your customer services?