Plusnet

Plusnet Outage Report in Wakefield, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wakefield, England 12/26/2024 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wakefield, England

The most recent Plusnet outage reports came from the following cities: Leeds, Liversedge, Huddersfield, Dewsbury, Bradford, Mirfield, Cleckheaton, Batley and Castleford.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLiversedge Internet
United KingdomHuddersfield Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • micksteer Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • Clare231965 Clare (@Clare231965) reported from Darton, England

    So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • JohnFin75257340 John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • dannyunwin Dan Unwin (@dannyunwin) reported from Skelmanthorpe, England

    @Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • hydey17 Ryan (@hydey17) reported from Hemsworth, England

    @Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Hi Matt, are you telling me that with the package we have, we can’t stream anything? Seems a bit odd that Plusnet offers its clients a service which makes it impossible to stream any programme.

  • BaddBadger Slam (@BaddBadger) reported

    The thing i hated about the years i spent as a PlusNet customer was seeing all the adverts on TV all the time that went on and on about their “great service” and “award winning customer service”, from a company that provided some of the worst of either that I’ve ever experienced.

  • neilmuirhead1 Neil Muirhead (@neilmuirhead1) reported

    @scouseblue48 No mate Plusnet, I've told them ,they've been the worst provider I've ever had, they do though now think it might actually be a faulty router. Said they'd replace it if needed

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet User name: binnroad I am disgusted with Plusnet's call answering șervices. I am needing information regarding my email settings for microsoft 365. They were unable to help me sign in to my Outlook account. I was told to contact my service provider to ask for advice about settings

  • ElliotP1998 Ell (@ElliotP1998) reported

    @Plusnet Hi. I’ve had lots of issues with speed and disconnecting broadband over the last two weeks. Is there any tests I can run to work out what’s going wrong?

  • joshthecroucher Joshua Croucher/awsomeskeletron (@joshthecroucher) reported

    @AFUSIONGOAT It's unplayable, it might also be due to Plusnet being bad.

  • rphollyhead rachael hollyhead (@rphollyhead) reported

    @Plusnet hello my plusnet is awful again doesn’t matter what channel I try I can’t watch anything I am currently on channel 11 can you help please

  • timcrowther timcrowther (@timcrowther) reported

    @Plusnet Used the online chat service and bot 'Joe' answers. Joe admits defeat and asks me to ring. So I do - and you're closed. Arghh! My q relates to opting out of inc calls. When I do this, my new contract reverts to an expensive out-of-contract price for my b'band. Why?

  • paulamos80 Weather Paul (@paulamos80) reported

    @YorkshireSlang By 'eck, ow much (goes down well in the Midlands where I live) and as our wonderful Plusnet say, that'll do!! Confuses the chuff out of midlanders when ya say that.

  • neilmuirhead1 Neil Muirhead (@neilmuirhead1) reported

    @Plusnet I've only been a customer for a few months or so, absolutely the worst internet provider I've ever had, sick to death now of it just going off and having to sign in, that's if it lets you sign in, I want to leave my contract.