Plusnet

Plusnet Outage Report in Leyland, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leyland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leyland, Lancashire, England 11/15/2025 05:55

November 15: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leyland, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomPreston Wi-fi
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vicki_lawson5 Vicki Lawson (@vicki_lawson5) reported

    @Plusnet I’ve just received a letter saying you owe me money but you are not my broadband provider and never have been

  • sierradoesstuff s i e r r a 💽 (@sierradoesstuff) reported

    @Felix_F_Fern Openreach based broadband is all of similar quality. However plusnet are awful so any opportunity to not use them I’d take

  • Har84587860Paul Paul Harris (@Har84587860Paul) reported

    Cancelled my renewal with @Plusnet yesterday they were not very happy about it, so today I find they have cut my internet off ahead of the contract end date 5 Apr. Not the nice yorkshire chaps any more eh! They are owned by @bt_uk wonder how they treat customers!

  • EatTheRichIero max (genderpunk chaos gremlin) (@EatTheRichIero) reported

    @Felix_F_Fern I'm with Sky for speed + free boosters around the house cause we get WiFi cold-spots but they will take any and every chance to raise your tariff, I have to call every 3 months to negotiate back down to our price. Plusnet just fully didn't work when we were with them, hub broke+

  • Matt2Matt_WR Matthew Broderick (@Matt2Matt_WR) reported

    @Plusnet broadband accolades from @ChooseUK but mobile support, they discontinued live chat, direct you to twitter, then ignore you. Calling requires you to tether the phone to the charger the queue is so long!

  • r73478011 Andrew Rayner (@r73478011) reported

    @DonaldPond6 @bt_uk @EE Try Plusnet it’s EE network owed buy BT

  • ajpickering Amanda 💙 (@ajpickering) reported

    Hello @Plusnet - is anyone able to help please? I am using up all my mobile data as my broadband has not been activated as promised. Seriously starting to regret my decision to switch to Plusnet

  • PhilCambs Phil Jacoby (@PhilCambs) reported

    @Plusnet Hi, I need to sort out an issue with my broadband contract. I rang Plusnet yesterday but I believe I was given incorrect information by the call handler. Is there an email address to contact Plusnet please? Thank you.

  • Quintans71 Paulo Pereira (@Quintans71) reported

    @Plusnet I want to cancel my broadband contract

  • robjo2112 ROBERT JOHNSON (@robjo2112) reported

    @WeAreOpenreach Each time they lie through their teeth, it will appear on here and be reported to my MP, who is in this for me. They call it a mass outage and then email him saying 5 houses are affected. @Plusnet should cancel the account with no fees to pay (£159 exit) because of this.