Plusnet outages and service status in Kingswinford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Kingswinford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (56%)
- Wi-fi (33%)
- Total Blackout (11%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Plusnet
Plusnet is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kingswinford, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Oldbury, Bilston, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 7 days ago |
|
Wolverhampton
|
Internet | 10 days ago |
|
Birmingham
|
Internet | 18 days ago |
|
Birmingham
|
Total Blackout | 18 days ago |
|
Walsall
|
Wi-fi | 18 days ago |
|
Birmingham
|
Wi-fi | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
-
Blahhh (@kevf12345) reported from Dudley, England@Plusnet Unless you have been a customer for a longtime then you get ignored
-
ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
-
Simon Leason (@sileason) reported from Cheslyn Hay, England@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
-
Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
-
Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
-
Richard Baily (@foraneasylife) reported from Birmingham, EnglandHow is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
-
Neil Fawcett (@neilefawcett) reported from Birmingham, England@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
-
Neil Fawcett (@neilefawcett) reported from Birmingham, England@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
-
Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
-
Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, EnglandPlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
-
Richard Doherty (@TheKentishBrum) reported from Birmingham, England@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
-
Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
-
Dan Firkins (@firkins11) reported from Birmingham, England@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
-
Nicola Cooper (@StuntKi) reported from Halesowen, England@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
-
Wendy Lloyd (@wendylloyd) reported from Birmingham, England@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
-
Malcolm Maclean 🏴👀🇪🇺 (@seamjm) reported from Shifnal, England@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
-
Michelle Yeomans (@Mish80s) reported from Birmingham, England@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
-
Dave Siddons (@davesiddons) reported from Billingsley, England@Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.
-
Baldy (@Beer_and_Gravy) reported from Dudley, England@Plusnet internet is down in DY8. Sort it out please.
-
Coops (@Coops19891) reported from West Bromwich, EnglandYeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Corbett (@kobb) reported@Plusnet I am a customer of yours. Is there any way to send you a message? Your phone wait time is 20mins at the moment. We will be moving house in 3 or 4 months but we want to upgrade our service now.
-
Richard Holliday | Author 🇬🇧 (@rjph_author) reported@Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?
-
Commonsense1974 (@commonsense7574) reported@DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.
-
chris Jones (@spinner2000) reported@Plusnet my broadband is due for renewal I dont usually look at "exclusive" deals for me but tonight I have and it is cheaper to be a new customer and get a £160.00 gift card.. And to think I have 3 more family accounts with you aswel.. So much for loyalty.. Time to switch 😒
-
Brenda Charlton (@brenda_charlton) reported@Plusnet I am having intermittent problems with my smart TV. Could it be possible that my broadband speed is inadequate.
-
Gladimir (@DrGladimir) reported@JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).
-
Steve 'beyond the bounds of respectability' (@Stever_wales) reported@Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.
-
BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
-
R&T #RejoinEU (@RTM_26) reported@Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?
-
Charlotte (@bagpussforeva) reported@Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting