Plusnet Outage Report in Kingswinford, Dudley, England
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The latest reports from users having issues in Kingswinford come from postal codes DY6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Plusnet outage reports came from the following cities: Wolverhampton, Brierley Hill, Birmingham, Kingswinford, Wednesbury, Dudley, Oldbury, Walsall and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Brierley Hill |
Internet | |
| Birmingham |
Internet | |
| Kingswinford |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Dave Siddons
(@davesiddons) reported
from
Billingsley, England
@Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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George Atkinson
(@gmatkinson) reported
@PassportAndPix @virginmedia @Plusnet all the way. Best customer service in the game.
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Mark Lawrence
(@mark_jetson2005) reported
@nerdysynthdude Virgin customer service hasn't moved on from the NTL days. I've heard from people. PlusNet aren't terrible. They've deals on their website at the mo.
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Arthur 'control group'🌸
(@AurtherSwindel1) reported
@Plusnet having REAL problems with the Hub One you sent me as the WiFi and internet keep dropping, this has happened since you sent it. Don't give me any of the Plusnet Community nonsense as I've done it all, what's wrong with your Hub one routers?
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Plusnet
(@Plusnet) reported
@susierabin should have contacted the account holder to let them know that the line was due to be taken over and to get in touch if they did not want to go ahead. You would need to speak to their current provider to get the service reactivated. Regards, Emily Plusnet Leeds 🌞
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Dylan Ross
(@DJRoss13579) reported
@Plusnet WiFi has been off all day in DY6 area. Can you look into this? Have tried calling plusnet but the advice and help given did not help. Seems to be an outage issue affecting other people in the area of DY6.
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susie rabin
(@susierabin) reported
@Plusnet Hi Emily. I can DM you further details - however as my parents did not set up a @Plusnet account & your own customer service admit their account was illegally seized they do not have a plusnet account user name..
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Graham jones
(@jones293_jones) reported
@NOWHelpTeam It’s exposed. Iv always been on virgin so never bother. But I’m sick to the back teeth of them and looking to move. Yourselves sky bt and plusnet are all looking interesting. But I’m stuck on what to do.
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Esarty
(@esarty) reported
@Jarmara @Plusnet I was told that they will reimburse me for the cost of BT Hotspot - good job as I can’t really test how good the connection will be until I’ve signed/paid up. Not sure whether we’ll be able to WFH on a public network due to certain security requirements on our connections.
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Nick West
(@Canfan75) reported
@Plusnet From my personal experience, the only award that you will win is for the worst possible service and a complete disregard for your customers
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Plusnet
(@Plusnet) reported
@NicolaCarle2 Thanks for confirming that Nic. I will run a Smart Wireless Scan from here to see whether it improves things. Please allow at least four hours for the changes to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds 🌞