Plusnet

Plusnet Outage Report in Kingswinford, Dudley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Kingswinford come from postal codes DY6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kingswinford, Dudley, England 11/21/2025 03:25

November 21: Problems at Plusnet

Plusnet is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Plusnet outage reports came from the following cities: Willenhall, Birmingham, Oldbury, Tipton, Walsall, Kingswinford, West Bromwich and Stourbridge.

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City Problem Type Report Time
United KingdomWillenhall Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • davesiddons Dave Siddons (@davesiddons) reported from Billingsley, England

    @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LesleyC55996557 Lesley Cook (@LesleyC55996557) reported

    @Plusnet 5 days and your tech issue means I still have no mobile network, my number not ported and in limbo because your system says it’s ‘pending’. You say you have no idea when it will be sorted and you can’t even give me a PAC to go elsewhere. Help, plz, this is rubbish.

  • laughingmaneki manekicat (@laughingmaneki) reported

    @OzolaKrista @TalkTalk @Plusnet they are all great at taking your money, but service ... today BT engineer said "I can't fix it" so TT just closed the ticket. why do we put up with this rubbish?

  • robpridham robpridham (@robpridham) reported

    @Plusnet Hi, you've sent me an email saying my contract is ending, and I can renew at the new customer price. However when I follow the link, it says this deal is unavailable. Can you sort this out please?

  • CazUG Caz UG (@CazUG) reported

    @Plusnet why is it so damn hard to pay my bill with you. Cant do it online and I have spent most of the last couple hours on hold to you.

  • jeffpovey 🇺🇦Jeff Povey 💉💉💉💉🇺🇦 (@jeffpovey) reported

    @Plusnet Hi Guys, any issues in the BS4 1XA postcode area now ? Despite re-booting my routerI currently have no plusnet broadband / Wi-Fi, my hub one is just flashing orange, so have had to switch my iPhone to personal hotspot mode (As at 17.15 hours, Friday 22nd April 2022)

  • paul67davis ItinerantsRus (@paul67davis) reported

    The customer support @Plusnet may be friendly, but is technically inept. You sold me a package knowing there were going to be issues with the PAC transfer. I'm left in limbo with a sim that won't function and if I leave you can't give me a PAC code so I will lose my number,

  • pureshtuyots Shtuyot (@pureshtuyots) reported

    @Plusnet I'm trying to cancel my contract within 14 days, does this option exist online?

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 1 hour !!! Wow your award winning customer support must be very busy …..any chance of someone answering the phone before 8pm

  • jeffpovey 🇺🇦Jeff Povey 💉💉💉💉🇺🇦 (@jeffpovey) reported

    @Plusnet Bit late guys, my broadband suddenly came back to life at 22.20 last night, 7 hours after it went down.

  • Chilli_Lemon Chilli Lemon (@Chilli_Lemon) reported

    @Plusnet I moved broadband supplier to Plusnet last week and would like to cancel the order please