Plusnet outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Bromsgrove, Dudley, and Walsall.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago
Bromsgrove	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported 1 minute ago from Shifnal, England

  @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

• 
  Richard Baily (@foraneasylife) reported 5 minutes ago from Birmingham, England

  How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

• 
  Blahhh (@kevf12345) reported 8 minutes ago from Dudley, England

  @Plusnet Unless you have been a customer for a longtime then you get ignored

• 
  Oscillating Wildly (@OscillateWWFC) reported 10 minutes ago from Wolverhampton, England

  Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

• 
  Nicola Cooper (@StuntKi) reported 13 minutes ago from Halesowen, England

  @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

• 
  Neil (@Mr_neil_c) reported 13 minutes ago from Dudley, England

  @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

• 
  Coops (@Coops19891) reported 15 minutes ago from West Bromwich, England

  Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

• 
  Simon Leason (@sileason) reported 17 minutes ago from Cheslyn Hay, England

  @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

• 
  Dave Siddons (@davesiddons) reported 22 minutes ago from Billingsley, England

  @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

• 
  Richard Doherty (@TheKentishBrum) reported 33 minutes ago from Birmingham, England

  @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

• 
  Wendy Lloyd (@wendylloyd) reported 33 minutes ago from Birmingham, England

  @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

• 
  Michelle Yeomans (@Mish80s) reported 35 minutes ago from Birmingham, England

  @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

• 
  Neil Fawcett (@neilefawcett) reported 38 minutes ago from Birmingham, England

  @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

• 
  Glyn Taylor-Williams (@GlynTW) reported 41 minutes ago from Kidderminster, England

  @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

• 
  Patricia (@Crayzeegal01) reported 41 minutes ago from Birmingham, England

  @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

• 
  ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported 42 minutes ago from Birmingham, England

  @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

• 
  pj.innovation (@InnovationPj) reported 50 minutes ago from Bromsgrove, England

  @Plusnet - having problems with no mobile service, is this a known problem?

• 
  Dan Firkins (@firkins11) reported 53 minutes ago from Birmingham, England

  @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

• 
  Tim K | The Once and Future Skater (@shoddyknight) reported 54 minutes ago from Birmingham, England

  PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

• 
  Patricia (@Crayzeegal01) reported 55 minutes ago from Birmingham, England

  @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peztyke (@peztyke) reported 2 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 3 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  GM Mark Howitt (@MarkHowitt) reported 5 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Sue Evans (@SUE014) reported 5 minutes ago

  @Plusnet in your handover to EE has been delayed bt By BT yet again still dithering. about getting router set up in house and EE states set up broadband early next week shambles ! Can I stay with plusnet and. Cancel EE as no confidence

• 
  Flower Pot (@FlowerP79667758) reported 9 minutes ago

  @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

• 
  Wendi Sheard (@WendiSheard) reported 10 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  ImDEADasHell (@LeoIncorp) reported 16 minutes ago

  @Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!

• 
  Leon (@LeonDeroe) reported 19 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  Flower Pot (@FlowerP79667758) reported 21 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  exe | @terminate (@terminate) reported 24 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET