Plusnet outages and service status in Kingswinford, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Kingswinford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (73%)
- Total Blackout (9%)
- Wi-fi (9%)
- Phone (9%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingswinford, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Bromsgrove, Dudley, Walsall, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 21 days ago |
|
Birmingham
|
Internet | 21 days ago |
|
Birmingham
|
Internet | 21 days ago |
|
Bromsgrove
|
Phone | 22 days ago |
|
Birmingham
|
Total Blackout | 27 days ago |
|
Birmingham
|
Internet | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
-
Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
-
Richard Baily (@foraneasylife) reported from Birmingham, EnglandHow is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
-
pj.innovation (@InnovationPj) reported from Bromsgrove, England@Plusnet - having problems with no mobile service, is this a known problem?
-
Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
-
Neil Fawcett (@neilefawcett) reported from Birmingham, England@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
-
Dave Siddons (@davesiddons) reported from Billingsley, England@Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.
-
Blahhh (@kevf12345) reported from Dudley, England@Plusnet Unless you have been a customer for a longtime then you get ignored
-
Wendy Lloyd (@wendylloyd) reported from Birmingham, England@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
-
Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
-
Neil Fawcett (@neilefawcett) reported from Birmingham, England@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
-
Z/\K (@ZHollowayy) reported from Wednesfield, England@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
-
Malcolm Maclean 🏴👀🇪🇺 (@seamjm) reported from Shifnal, England@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
-
Michelle Yeomans (@Mish80s) reported from Birmingham, England@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
-
Nicola Cooper (@StuntKi) reported from Halesowen, England@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
-
Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, EnglandPlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
-
Michelle Yeomans (@Mish80s) reported from Birmingham, England@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
-
Baldy (@Beer_and_Gravy) reported from Dudley, England@Plusnet internet is down in DY8. Sort it out please.
-
Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
-
ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
-
Coops (@Coops19891) reported from West Bromwich, EnglandYeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
-
Karen Kelly (@karencerrig) reported@Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.
-
NMP (@NDP2022) reported@Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.
-
gazza (@ShaunGaz) reported@Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet
-
Jude Elms (@JudeElms) reported@Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.
-
Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
-
Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.
-
Jason F (@jasonFr54781642) reported@Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks
-
Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
-
ImDEADasHell (@LeoIncorp) reported@Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!