Plusnet

Plusnet Outage Report in Kingswinford, Dudley, England

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The latest reports from users having issues in Kingswinford come from postal codes DY6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kingswinford, Dudley, England 11/19/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Tipton, Walsall, Kingswinford, West Bromwich and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout
United KingdomTipton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • davesiddons Dave Siddons (@davesiddons) reported from Billingsley, England

    @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Murrman2020 Mark Murray (@Murrman2020) reported

    @TOrynski Switched from Sky to Plusnet, to Shell over last 5 years. Major hassles cancelling Sky and Plusnet. Looks like it's going to be the same when I cancel Shell. Might not bother, will be moving back to Ireland so I don't care if they try to collect money from closed UK bank account.

  • Steve_Lowe2 Steve L (@Steve_Lowe2) reported

    @Pinklilycat @Plusnet I use Zen internet no issues very high customer service rating

  • Plusnet Plusnet (@Plusnet) reported

    @jblandlee I've sent across an email to let you know how to add an extra mailbox. Let me know how you get on and if you need any further help. - Curtis, Plusnet Sheffield

  • theoblue_jpg Theo Parish ✨ (@theoblue_jpg) reported

    @Plusnet I had to call back because my original issue was not resolved and spoke to a wonderful human named Paula in Leeds. Have sent a direct message with more details so she gets the credit she deserves because she was lovely! ✨

  • TurtonTerri Terri Turton (@TurtonTerri) reported

    @Plusnet every night between 8pm and 10pm our broadband decides to stop working. We have done all the things you recommend and have not been able to rectify the issue-please advise what next?!

  • Pinklilycat Zinone (@Pinklilycat) reported

    A 50 minute phone call eventually made it clear that @Plusnet had never sent it. They promised to rectify that immediately. On the 26th I called again as I *still* had no router, and therefore no broadband. My parter works from home as was having to rely on a dongle which we had

  • nealconyard Neal Conyard (@nealconyard) reported

    @Plusnet have you got issues with your mobile service? Both my parents are having problems not being able to make/receive calls or connect to mobile data

  • mark_burrows78 Buzz (@mark_burrows78) reported

    @Plusnet broadband down CW5 area

  • afroking_jonty Joe M (@afroking_jonty) reported

    @Plusnet how long do I have to wait for my broadband connection to be active? Since 23rd August and nothing has been done not even a router sent out. I want to cancel can’t wait any longer

  • Kiri_P7 Kiri (@Kiri_P7) reported

    @Plusnet no broadband service, keeps dropping constantly. Download speed 0.45 Upload 0.54. This seems to be a continuous issue. Postcode IP33. Please look into this. Thank you