Plusnet

Plusnet Outage in Isleworth, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Isleworth, England

Plusnet Outage Chart in Isleworth, Greater London, England 10/22/2020 22:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.00% Internet
  • Wi-fi 9.05% Wi-fi
  • Phone 6.38% Phone
  • Total Blackout 5.04% Total Blackout
  • E-mail 2.23% E-mail
  • TV .30% TV

Plusnet Outage Map Near Isleworth, Greater London, England

The most recent outage reports and issues originated from London, City of Westminster, Hayes, Islington, Slough, Hampstead, Banstead, Paddington, Hounslow, Watford, Teddington, Mitcham, Croydon, Rickmansworth and Borehamwood.

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Plusnet in Isleworth, England Comments

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Plusnet Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • DavidTracey18 Dtrac (@DavidTracey18) reported

    @Plusnet My internet is not working after hours with customer services, who have no idea how to fix the problem. In view of this I moved to another provider. You advised there is cancellation charge. I do not agree with this as you are in breach of contract.

  • DavidTracey18 Dtrac (@DavidTracey18) reported

    @Plusnet As my internet is not working I have moved provider. You failed to fix the problem even though I spent a couple of hours on the phone with customer services dept. In my opinion you are in breach of contract and I do not feel you should making a cancellation charge.

  • ddoherty123 Charlie (@ddoherty123) reported

    @plusnethelp @Plusnet 7 weeks since ordering internet. Engineer arrived without key, 4 failed deliveries. **** customer service. Finally activated and still doesn’t work. Awful company in. Would have been better using a potato as my WiFi provider. Any danger of you sorting it?

  • ddoherty123 Charlie (@ddoherty123) reported

    @plusnethelp @Plusnet 7 weeks since ordering internet. Engineer arrived without key, 4 failed deliveries. Poor customer service. Finally activated and still doesn’t work. Awful company in. Would have been better using a potato as my WiFi provider. Any danger of you sorting it?

  • catsuitgirl75 Melanie Lea (@catsuitgirl75) reported

    @Plusnet my broadband is appalling I have had it since July. It just kicks any device off and hardly works constantly. I don’t know how you can supply such a bad service. I want to end my contract. How do I do this ?

  • notsobadlizzie BettyBoo (@notsobadlizzie) reported

    @Plusnet @plusnethelp hello! We’re trying to pay our bill but it seems your system is evolved enough to accept the fact that we have a new card to use because the other has expired. You’ve taken our internet off. This is stupid, we have tried to fix this for days now.

  • Stevie1736 Stephen Robinson (@Stevie1736) reported

    @Plusnet Just had brilliant customer service from Adnan at plusnet trying to resolve a fault caused by incompetence and unauthorised work by UK Power Networks. The lad is a star!

  • DimitriScarlato Dimitri Scarlato (@DimitriScarlato) reported

    @KateSlaterPR @Plusnet 5 months of phone calls and still they haven't sorted the issues with my broadband. They promised an engineer and no one came. I am shocked that they won a prize for their customer service

  • DavyTolmie Davy Tolmie (@DavyTolmie) reported

    So @plusnet resetting my password doesnt work after it wont let me log into the app after download Over an hour on phone/on hold etc been told they can't do anything else other than send reset link which doesnt working. Surely there must be more you can do!

  • JamesRoach87 James Roach (@JamesRoach87) reported

    Oh it gets better... @plusnethelp @Plusnet have charged us £107.00 for leaving a contract. Just to clarify, we never cut off our own line and told them numerous times we weren't leaving. Disgusting.