Plusnet Outage Report in Great Missenden, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Great Missenden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Missenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Plusnet
Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Great Missenden, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Aylesbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Great Missenden, England
Latest outage, problems and issue reports in Great Missenden and nearby locations:
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Owen Vincent
(@LoneFox98) reported
And already spent money bad enough spent 29. A month for it to keep crashing. And even if pay to get it repaired even though more likely to do with outdoor and cable. It might not even increase the speed can't wait to leave @Plusnet 🙄 and don't get any money to myself
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(((L Buckland)))
(@chalkeblue) reported
@Plusnet why is today’s fibre-broadband connection so poor that I’m using my mobile as a ‘hotspot’ to send this? This is the third time in 10 days, when no emails, no connection, is available Please update, and sort out @BritishTelecom
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Aled Roberts
(@aledrob) reported
@Plusnet Still waiting on mailbox to be recovered. Poor response from customer service. Wouldn’t recommend anymore
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The Literary Shed
(@TheLiteraryShed) reported
@Plusnet Landline/broadband having problems. Phone line problematic (heavy crackling/'noise' on calls in and out) for several weeks. It went this morn, rebooted, came back. Now phone ringing one/1/2 rings, then cuts out. Repeatedly. If pick up, Broadband crashes. DM me pls.
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Paul Barclay
(@barclayp9) reported
@Plusnet yes I cancelled my direct debit because my internet has not been working for five days. The muppets on your tech supports told me it was my rehome causing the problem. After disconnecting the phone they then said it was a faulty router and sent me a new one the next day
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James Cummings
(@jimmerc25) reported
@Plusnet I would check Google if your internet supply wasnt so terrible, less twitter nonsense and more working on the business end please.
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Paul Grimshaw
(@PaulGrimshaw15) reported
@Plusnet Coincidentally 127 years is roughly the time my Plusnet service takes to open a page on the internet.
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David Murray
(@davidjbm2) reported
@Plusnet I am seriously disappointed with you! You should want my custom and not fob me off with 2nd class customer service abs inaccurate statements. A mistake was made and now we have to spend a further 14 days without internet. You really make BT look amazing!
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Jazz Baby
(@BixWeetabecke) reported
@LC_186 @bt_uk When did yours go off, Laura? I'm also in Glasgow, and mine stopped between 11pm and Midnight. BT reports everything OK, and various web down detectors say that customers of BT and Plusnet are experiencing problems, but the network isn't. Perhaps they only listen to businesses?
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David Murray
(@davidjbm2) reported
@Plusnet Thank you but we have exhausted it all. Awful experience on Friday and (eventually) spoke to a manager today and without batting an eyelid said I was off to BT, who in fairness have been superb so far! House moving broadband with Plusnet is stressful!