Plusnet Outage Report in Great Missenden, Buckinghamshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Great Missenden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Missenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Great Missenden, England
Latest outage, problems and issue reports in Great Missenden and nearby locations:
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Andrew Wright
(@AndrewW66554842) reported
from
Rickmansworth, England
@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joe doing philosophy in public without impact
(@DrJoeMorrison) reported
@tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract
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Robert Aitken
(@Deadbob76) reported
@Plusnet I know how much of a pia, dealing with plusnet is due to poor customer support
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Running for food
(@mcgregor_graeme) reported
So after 18 months of the absolute worst service ever from @Plusnet where they tell you your internet dropping out 5-6 times every day is not their fault and must be something to do with us, we finally switched to @virginmedia and surprise surprise, not a single problem since
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1001
(@o4Z5v3ZFSYOKg8A) reported
@Plusnet Its not working for me i am afraid, I would really appreciate it if you could email me or pass me your email address - is it possible for you to message me it please?
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1001
(@o4Z5v3ZFSYOKg8A) reported
@Plusnet Had the worst day because of plusnet mobile, transfer over to them and they cancel your number but dont send you a new sim, you cannot phone them, cannot email them, only send a letter with a 10 working days response - its a disgrace
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Yeah Yeah Yeah I'm Still About.
(@YeahYeahYeahIm1) reported
@Plusnet Hi Team, elderly neighbour is having trouble with their phone. Ran all the checks. Phone works when plugged onto master socket however not when in normal socket. All of his attempts to speak to someone haven't gone anywhere. How does he go about getting new phone socket?
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oldcodger. 🍒🏴🏴#FBSI.
(@lothianladd) reported
@babsc94 Try John Lewis I am with them moved house and they came with me. Broadband by plusnet but have their own complaints dept. Customer service is amongst the best I have ever experienced from a utility company.
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Marilyn
(@womaninblue1050) reported
@virginmedia @Samjone48873045 I’m having exactly the same problem? Why is your service so bad now? It’s really gone downhill. I rang Plusnet and they answered the phone within 3 minutes. I’ve spent nearly 3 HOURS (in total) trying to get through to Virgin on the phone. It is not acceptable.
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Tommy Irish Terrier
(@Irishterrier5) reported
@Plusnet According to Open Reach, Super Fast Broadband is available at my address. How do I upgrade please as presently we are getting really poor speeds and trying to work from home
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Phil Harrison
(@always27units) reported
@Plusnet @Plusnet we had to cancel the insurance they charged us £25. When our contact is up on our other —- guess what!!!!!🤬🤬🤬🤬🤬