Plusnet outages and service status in Burnley, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jun 30, 12:46 AM GMT+1.
- Internet (80%)
- Total Blackout (20%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent Plusnet outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
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Internet | 1 day ago |
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Blackburn
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Internet | 4 days ago |
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Blackburn
|
Total Blackout | 5 days ago |
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Blackburn
|
Internet | 7 days ago |
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Blackburn
|
Internet | 21 days ago |
|
Blackburn
|
Internet | 1 month ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Plusnet Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Hattie Bee (@HattieBeeVint) reported from Skipton, England@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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David (@DavidWildJnr) reported from Whitworth, England@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Lee Harrison (@harriLa77) reported from Rawtenstall, England@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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Em (@emmabirdy) reported from Blackburn, EnglandThank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandImagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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alexander black (@zandersblack) reported from Higham-with-West Close Booth, England@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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David (@DavidWildJnr) reported from Whitworth, England@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandIn the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Michael Shackleton (@MShacks) reported from Accrington, EnglandWarning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, EnglandIs anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandAlright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandIn a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Shelley (@ITVRobShelley) reported@Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful
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(((Tim from Radio Clash))) 🌈 🏳️🌈💛🤍💜🖤 (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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Chasersgaming (@denchaser) reported@Plusnet hurry up and fix the bloody internet, mobile data is gonna cost me a fortune on a phone contract you made me get for disabling home phone lines. 😡
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.
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Oliver Bloom (@OliverBloomART) reported@EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@Benleo Never been a customer of theirs but It’s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant
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SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported@WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.