Plusnet outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent Plusnet outage reports came from the following cities: Blackburn.

City	Problem Type	Report Time
Blackburn	Internet	5 days ago
Blackburn	Internet	7 days ago
Blackburn	Internet	10 days ago
Blackburn	Total Blackout	11 days ago
Blackburn	Internet	14 days ago
Blackburn	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Lee Harrison (@harriLa77) reported 1 second ago from Rawtenstall, England

  @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

• 
  alexander black (@zandersblack) reported 2 seconds ago from Higham-with-West Close Booth, England

  @Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?

• 
  Eddie Arthur (@kouya) reported 19 seconds ago from Steeton with Eastburn, England

  @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

• 
  Hattie Bee (@HattieBeeVint) reported 40 seconds ago from Skipton, England

  It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough

• 
  Jenny Taylor (@JLT1950) reported 3 minutes ago from Hebden Bridge, England

  @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

• 
  Hattie Bee (@HattieBeeVint) reported 10 minutes ago from Skipton, England

  @Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now

• 
  Hattie Bee (@HattieBeeVint) reported 11 minutes ago from Skipton, England

  Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation

• 
  David (@DavidWildJnr) reported 20 minutes ago from Whitworth, England

  @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

• 
  Michael Shackleton (@MShacks) reported 22 minutes ago from Accrington, England

  Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

• 
  Hattie Bee (@HattieBeeVint) reported 25 minutes ago from Skipton, England

  Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)

• 
  Eddie Arthur (@kouya) reported 28 minutes ago from Steeton with Eastburn, England

  Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

• 
  Hattie Bee (@HattieBeeVint) reported 30 minutes ago from Skipton, England

  In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1

• 
  David (@DavidWildJnr) reported 30 minutes ago from Whitworth, England

  @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

• 
  Eddie Arthur (@kouya) reported 31 minutes ago from Steeton with Eastburn, England

  @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

• 
  Jenny Taylor (@JLT1950) reported 33 minutes ago from Hebden Bridge, England

  @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

• 
  Hattie Bee (@HattieBeeVint) reported 35 minutes ago from Skipton, England

  Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.

• 
  Eddie Arthur (@kouya) reported 38 minutes ago from Steeton with Eastburn, England

  @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

• 
  Hattie Bee (@HattieBeeVint) reported 43 minutes ago from Skipton, England

  I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today

• 
  Em (@emmabirdy) reported 49 minutes ago from Blackburn, England

  Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

• 
  Adam Pearson (@pearsoninsight) reported 53 minutes ago from Laneshaw Bridge, England

  @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyssa Jade C (@AlyssaJade7274) reported 10 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  Joseph Barrett (@FrankGrimes36) reported 18 minutes ago

  @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 20 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  Mike Vine (@10mjv) reported 21 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

• 
  Philip Challinor (@pchallinor) reported 21 minutes ago

  O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

• 
  Morgan (@morganjonestech) reported 24 minutes ago

  @LiamFromOrlando @SSOUIC Nope, I was having trouble with my ISP router (PlusNet) when I first using the HomePod mini as the audio output for my Apple TV, but I bought a pair of eero routers and have had zero issues since, until the past few days where this bug started.

• 
  Rosie L (@DONNYDIVArl) reported 32 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Jason F (@jasonFr54781642) reported 34 minutes ago

  @Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet

• 
  Stephen Noakes (@Slimo80) reported 35 minutes ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.

• 
  Craig Jump (@Craig_Jump) reported 36 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet