Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Romford, Newham and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Smart 🏴
(@Munross) reported
other #Plusnet users out there having issues? mail servers now in more or less constant non-response, webmail unavailable ( was, 'sorry, we can't load that now', is now blank). Site unresponsive, pages failing to load / error messages. Other web sites fine. Is the company ok?
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SherynR1
(@r1_sheryn) reported
@Plusnet I want to cancel my contract - I just want to know if I have to give notice or if there will be any penalty to leave for another provider
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Pete Hill
(@duxastroman) reported
@plusnet email is up again! but b4 knowing it was a central problem I sent a test gmail to my plusnet account that still hasnt arrived - it tells me ‘plusnet cloudmark gateway server unavailable’. Plse confirm you rejected incoming emails and explain if theyre lost forever
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The Calmer Llama
(@EltontoNick) reported
@SpagFlying Maybe - although its very shabby. Like @Plusnet don't really know what they're doing. Clearly have no incident management and their monitoring is poor too as this started Tuesday night not yesterday morning
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Gladys Chucklebutty
(@_CHUCKLEBUTTY) reported
@Plusnet Come on Plusnet... almost THREE DAYS without email !! What EXACTLY is happening ? Please done direct me to the service status as it basically doesn't tell us !
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PSAutoparts
(@PSAutoparts1) reported
@Plusnet It's now 6 hours since the last update and 4:30PM So this update is late. Still not working properly. So we have now been off line for 38 hours !!!
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Kevin Tynan-Bowe
(@KeMiBo) reported
@Plusnet I have been unable to use my mobile phone for most of the day - no signal at ALL! I now have one bar - not good😡
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Gnarlybole
(@gnarlybole) reported
@AlanJSlater @wrathofgod @Plusnet As others have said, they’ve never had the best customer service. Probably the result of being bought out by BT.
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Teret Smee
(@SmeeTeret) reported
@Plusnet hi, I’m trying to get a quote for BB on your website but something keeps going wrong. Is this a known issue? Tried on two different devices
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Dr M S
(@AK90881221) reported
@Plusnet I can receive emails, but still CANNOT send email. SMTP server issue. It is 36 hours now! When will it be fixed? What compensation will you provide?