Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 01/01/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gdnghtsocialite alana (@gdnghtsocialite) reported

    @pxachfuzz we do omg @ plusnet sort ur **** out and get our router to us already i have stuff to watch w my pal 😠😠

  • 3HandedPoker Ryan ‘CITYROLLER’ O’Donnell (@3HandedPoker) reported

    Due to bad internet I have abandoned the goal of 6k games this month. I will relax this week and study more. Then once the internet is stable and a back up installed I will start a 30 day 6k game challenge. @Plusnet you will be the death of me. #notreliable

  • goodbadandtroll derek gold (@goodbadandtroll) reported

    @alexwhit3head_ @HelpSheffield @thisissheff_ virgin do fibre to the door so it’s as fast as you can go and least environmental factors. By is mixed so sometimes depends on your location/environment sometimes not. If you are on WiFi then that’ll be down to the router, Plusnet provide a pretty solid router

  • DannyM_W Daniel (@DannyM_W) reported

    @Plusnet can someone get in touch about broadband? Ours goes down multiple times a day. Flashing orange light on the router.

  • barberbob_UK Barberbob (@barberbob_UK) reported

    @plusnethelp no response to need for assistance, 28 minutes in queue on phone only to be hung up on by call taker Joel, cheers buddy. And a new customer still has no service....seems I made a mistake joining Plusnet

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @welsh_stu time to switch then? I've had very few issues with Plusnet even after being swallowed by BT. Also offer static IP and allow you to use your own router if you want. Both important for me.

  • hsr_rants Helen (@hsr_rants) reported

    @alicemclocky we were on plusnet in second year, we set it up ourselves independently of the landlord and never had any issues!! and it was the cheapest one we found as well, we only paid like £20 a month

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @richieh @VodafoneUK as mentioned to Stu, I have had very few issues with Plusnet and been with them for years. If they do become trouble I'd probably go with Zen.

  • RDNLPLTD Russell D'Avilar (@RDNLPLTD) reported

    Every time I hear the @Plusnet advert, stating that they have won @UswitchUK awards for #CustomerService it makes me want to spit. #plusnet are without a doubt the worst company with which it has ever been my misfortune to deal. 🙄😒

  • maydrakin Rob Barker (@maydrakin) reported

    I notified @Plusnet I was moving providers for fibre broadband from June 3 and they have cut me off today. Apparently even though they acknowledge it’s their error, they can’t reinstate and getting broadband in the interim is my problem! 🤬