Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Smith
(@nicksmith) reported
@LucyGoesDating @stefandz Also unless you want tv or a package from BT, plusnet are owned by them so you’ll be getting exactly the same service
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Chris Allen
(@ChrisAl43337617) reported
@Plusnet can you please contact me re One hub issues I’m consistently having. My previous router was fantastic but this is the 2nd one I’ve had since last summer and is constantly going down and I’m forever resetting it. Thanks.
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♥Teresa♥
(@teresa1974) reported
@Plusnet is there a problem in the CT11 area? My router keeps loosing connection
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Fleggy
(@flegv) reported
@plusnethelp i need help , I have been using a hub one untill when it's decided to break and stop working,I've managed to get a 2740n router Plusnet one. I am connecting to it but getting no internet through to my devices.
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Sew Woolly
(@SewWoolly) reported
@Plusnet RUDE ARROGANT CUSTOMER SERVICE PERSON THIS MORNING ON PHONE. IF I WAS HER BOSS I WOULD FIRE HER WITHOUT PAY. HOW DARE SHE BE SO RUDE AND DISRESPECTFUL
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Neil
(@neily1212) reported
@Plusnet What a surprise, Plusnet is down again, no idea what the applies to
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Jmesrr
(@Jmesrr) reported
Virgin media is so bad like go to 400 ping for no reason ******* @Plusnet is better
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NobleSavageNeo Vs Triangleman💙
(@nil23sadonions) reported
@Plusnet morning . I left your broadband service about 2 years , only because I wasn't getting good coverage the router. If I apply to return to your brilliant service , do I apply as a new customer ?
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Royston
(@roystoncartoons) reported
@teresa1974 @KevinsFrontDoor @Plusnet I'm having problems in Broadstairs. On hold for almost 40 mins too.
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Carolyn Daw
(@CaroD22) reported
Appalling service from @Plusnet with regard to switching my elderly account to them - hub not turned up by switch day but more importantly there incoming calls have been switched off. Explained critical for carer teams and family to contact - customer service not interested