Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: Basildon, London, Newham and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Steve26461190) reported
@Plusnet Hi Will, thank you for getting back to me. I have replied to the notes on my account. However, I’m really not happy with the response from the support team and this is starting to feel like false advertising. I hope I’m wrong #plusnet … I will await your reply. Thanks.
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Alix Traynor
(@AlixTraynor2) reported
@MoneySavingExp Couldn't have been easier. Rang BT, answered all the questions, passed eligibility. The speeds will be slightly higher than those I was getting with Plusnet on faster fibre. You DO NOT get lower speeds or poorer service on the Essential plan. £15pm for 38mb or £20pm for 68-72mb.
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Catherine Anderson
(@clark_cat) reported
@Plusnet my uncle has just had his phone stolen can you help with IMEI for the police?
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Lady Lisa Lefty #FBPE #FBPR #GTTO
(@XlisilooX) reported
Hi @Plusnet, unhappy new customer here. Took the day off work yesterday to await broadband install and @OpenreachHelp weren’t able to complete the job, old broadband now disconnected and no contact from Open Reach to say when they’ll complete. Not happy.
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Paul Thomas (Fagioli)
(@PaulTho13724590) reported
@Plusnet Even when I contacted the md nothing was done except for some idiot contacting me and make a lot of promises he didn’t keep.
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CityFibre
(@CityFibre) reported
@matthewjl79 @fibrehop @Plusnet Hello, Matthew ! CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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Tree
(@Aquanette_) reported
@AnnaKaling @Plusnet You're mixed up. You're not the customer their investors are the customers. Gotta collect those exploitative fees.
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Tape Nerd
(@TapeNerd26) reported
@Plusnet please fix the internet in Chelmsford ASAP please or your fick in the head …
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Adrian Kendall
(@akendall1966) reported
@MartinSLewis Just moved to full fibre staying with plusnet and ditched the landline. Ported our home number to a voip service. So kept our home number. Cost was £28.99 now £26.99 + £1.50 voip same cost 2x speed.
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Ginger biker (GingeRbiker82)
(@biker_ginger) reported
@Plusnet internet down po8 ....