Plusnet outages and service status in Brentwood, England
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- Plusnet generated 0 outage signals in the last 24 hours around Brentwood, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brentwood, England
The most recent Plusnet outage reports came from the following cities: Ilford, Newham, and Chelmsford.
| City | Problem Type | Report Time |
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Internet | 10 days ago |
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Internet | 24 days ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Internet | 4 months ago |
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Phone | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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denise salman (@deniseessex) reported from Chelmsford, England@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, EnglandSo I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Bhavan Ramanathan (@bhavanr) reported from Billericay, England@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Katherine (@Pebblepower23) reported from Romford, England@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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ken (@uk12345) reported from Romford, England@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cyberax (@CyberaxUK) reportedHey @plusnet - sent a DM yesterday could someone help with it please?
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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Alison Lees (@AlisonMLees) reported@Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.
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Jacqui Langstead (@mizpah68) reported@Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.
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Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported@ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@Benleo Never been a customer of theirs but It’s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant
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Flower Pot (@FlowerP79667758) reported@Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.
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(((Tim from Radio Clash))) 🌈 🏳️🌈💛🤍💜🖤 (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.