Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 12/20/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford, Romford and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • HopelessSpud HopelessSpud (@HopelessSpud) reported

    @Plusnet I'd like some help as to why I've waited so long for my broadband to start, I started a contract with you on the 17th July, nearly 2 weeks later, still no sign of router, or a mention of when it's arriving? I've paid for nearly half a month of broadband to have no internet at all

  • Tikilemon91 Chloe Prytherch (@Tikilemon91) reported

    @Kranitoko I’ve been with plusnet for nearly 2 years without any issues. The one I did have was solved the same day without any fuss

  • serichards Suzy Richards 🇪🇺 (@serichards) reported

    @Plusnet Hi. It’s exactly the same as it’s been for weeks and weeks. No signal or 1 bar. Took 5 goes to even make a call at all and it was hard to hear the other person. Phone has been updated and rebooted anyway and it’s no better.

  • mrwaggitt Mr Waggitt (@mrwaggitt) reported

    @Plusnet a quick question please. Do you support eSim and if so are these available on your 30-day rolling contracts? Thanks.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Another month and more problems apart from the usual random resets by the hub, blocked packets constantly forcing speeds down to absolute rubbish levels. Hope you have a different type of hub, cause this hub is absolutely old rubbish.

  • el_gibo Carl Gibson (@el_gibo) reported

    @Plusnet hi I joined you at beginning of July and have had several instances (7 or 8) where there has been connection issues. Any idea why?

  • dresdeb Beccy Dresden (@dresdeb) reported

    @andrewmk Yeah... I have to say though, so far the @Plusnet support staff are the nicest I've dealt with, so that's something. But in an ideal world of ICT, you'd never actually have to speak to them!

  • arno_ray Ray Arno (@arno_ray) reported

    @Plusnet please can I cancel my account

  • curtinparloe Pagliacci (@curtinparloe) reported

    ******* ten minutes of plusnet deciding my broadband uplink password is wrong, before coming back on without me typing it in again. **** you very much.