Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 01/19/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • north_stories Nigel_W (@north_stories) reported

    @Plusnet My service has been awful for over a week, getting just 2.57mps today

  • PatrickRodriguz Patrick Rodriguez (@PatrickRodriguz) reported

    @StuHale @Plusnet Sorry about that…. Try contacting @hackerdark02 on twitter he’ll help you I have same issue but got it fixed permanently by them

  • ShannonEDavid Shannon David🥭 (@ShannonEDavid) reported

    @Plusnet Genuine question. What is the point in having a contract, when line rental and broadband will now increase every March with inflation irrespective of contractual price? Energy companies are taking the mick but at least fixed is fixed - shoddy way to treat customers

  • MirkoTi Mirko Tini (@MirkoTi) reported

    Hello @Plusnet can I have a response/help please? I wrote you 5 days ago…

  • CKaelde CastarasKaelde (@CKaelde) reported

    @Plusnet My original private message to you was at 12:07pm. I have not had any response as of 8pm when your line closed. I am still needing help with the product I've bought from you.

  • radiohead319 Radiohead 💙 (@radiohead319) reported

    @Plusnet Mobile. My son's lost his phone, so we'd like to order a new SIM asap. The trouble is your 0800 number does not work here on holiday in Greece, and the chat option seems to have disappeared from website. Please could you provide a non 0800 number or some other channel?

  • asjmorris Alex Morris (@asjmorris) reported

    @badmachinery To be fair to Plusnet, it's such an edge case, it'd explain why the first support assistant wasn't aware of the issue yet the second one (that I've just come off the phone to) was. They also called me back re a separate fault they'd spotted on our line so, swings and roundabouts.

  • ianbsenior Ian B Senior (@ianbsenior) reported

    @Plusnet anyone reading this tweet this company has terrible customer service no one answers the phone or even works together I've been on hold 2hours, Sky held for 10 minutes waiting then sorts all out brilliant

  • tomma235 Tomma235 (@tomma235) reported

    @Plusnet saying their support is award winning is laughable. Been ignoring emails for 2 weeks now. Avoid

  • SarahJDavid SJD (@SarahJDavid) reported

    Having a stressful change over of Internet package with @Plusnet Router only arrived in the post 2 hours before the engineer visit, and I’m still being charged line rental despite them terminating my phone service as agreed! Beginning to wish I’d never started this! 😡