Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Romford, Wickford, Newham, Dagenham and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Romford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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deltrems
(@deltrems) reported
@ThingsByNik @blackpooljane Yorkshire Broadband and Yorkshire Airlines, Plusnet and Jet2... the best customer service ever from my experience.
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Andrene
(@phytobelief) reported
@Plusnet So far changing g to your service today has been a nightmare. How about getting first contact right and saving the delay and stress you ve given me today.!!
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Plusnet
(@Plusnet) reported
@Linda224422 We do appreciate your loyalty and do our best to offer the best price we can for our existing customers. If you're a loyal customer, I'd suggest having a chat with our customer options team to see if there's anything better we can do. - Cal, Plusnet Leeds
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Sketch
(@SketchNI) reported
@LiosaMGC @Plusnet Damn. @Plusnet, your technical team need to investigate this. NOT the customer service team. The TECHNICAL team
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Alastair 🏳️🌈
(@ReetNortherner4) reported
@hookandpinweb I've never really had issues with Plusnet, and remember they use BT infrastructure.
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Ste G
(@SPGPrescot) reported
@ThingsByNik Plusnet only use the same cables as BT, Sky etc as opposed to Virgin who have their own network. In my experience you’ll get a better value all in package with Sky.
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Sketch
(@SketchNI) reported
@LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...
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Hattie Bee
(@HMS_Hattie) reported
Why have @Plusnet emailed me about my home phone order when I haven’t ordered a home phone? Also why have they told me my bill is going to be £45 when I was told on the phone it was going to be £27.99 per month? Not about to have all this trouble again.
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*°:⋆ LisaMGC ⋆:°*
(@LiosaMGC) reported
@SketchNI @Plusnet i'd be happy with what we're paying for tbh, but we're not even getting that, they asked me to bring my desktop downstairs last time and connect my pc directly to the router...i was like not possible babe its connected to the wires through the damn walls
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Sketch
(@SketchNI) reported
@LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-