Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Emma🌿
(@emmalizallen) reported
@Plusnet Hello, I placed an order for BB on Monday last week, I have been trying to call since to cancel the order, however, I am unable to get through to anyone now. Could you please look into this as we want to cancel immediately
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Allyson
(@allyk2003) reported
@Plusnet disgusted that after being a loyal customer for 9 yrs due to no fault of my own I’ve had to sell my flat , move in with my mum therefore cancel my broadband. My reward from Plusnet - £140 cancellation fee! So disappointed. No empathy whatsoever. Never using again.
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Georgina Lowry
(@GeorgieLowry) reported
@plusnethelp @Plusnet ranting on behalf of my very cross husband who has been on hold for over an hour to speak to someone about our poor internet connectivity #plusnetyourenotdoingusproud
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Nick Hudleston
(@nickhudleston) reported
@GeorgieLowry @plusnethelp @Plusnet Try over a year to not solve a problem that our neighbours don't have. They just blame Openreach. Every call is like Groundhog Day.
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keith carter
(@ikeith01) reported
@plusnethelp Why will Plusnet not help an elderly couple who have been with plusnet for years transfer their connection from one property to another? There is no phone signal at the new property and despite a number of calls they are told to wait 2 weeks and charged as well
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Lara Ardley
(@Lara33764966) reported
@Plusnet How about helping those that have had Internet problems over a week and messages are being ignored!!!
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Wee Lou 🎄🏴
(@weescotlouise) reported
Well got 2 wait up to 5 days for a new router as the engineer gave everything the all clear. Hate waiting too. Problem being I am getting another router the exact same as the one I already have and the engineer said my one is well old and @Plusnet have newer versions???
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Shannon Milligan
(@shanmilligan7) reported
Second day in a row without any internet, alongside months of constantly restarting it as it drops out. What service am I paying for @Plusnet @plusnethelp because this one is awful!?
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Ange Wilkie
(@Kinglassielass) reported
So after tweeting you twice and DMing you & zero response, forced to call & discover NO you do not offer any deals for current mobile customers for BB. Thanks @Plusnet. And great customer service. Not.
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Jeremy Blackmore
(@JeremyB_Writer) reported
@plusnethelp Is there a reason why Plusnet are routinely ignoring my open service ticket? I’m not receiving any response nor being put back in touch with your colleague Paul Stainforth who was kindly trying to resolve this long-standing issue.Who can I escalate this complaint to?