Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 02/12/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Dagenham, Basildon, Newham and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomDagenham Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jarvis_not Shanpagne (@jarvis_not) reported

    Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.

  • Jediwilt Jared (@Jediwilt) reported

    I've come home to Sky TV, even better is the thought that next Wednesday I will come home to broadband that isn't provided by Plusnet! So glad to finally be rid of poor wi-fi, hopefully Sky will do much better, hardly difficult really.

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported

    @geordie_julie @MartinSLewis @MoneySavingExp We have just moved away from Plusnet as we had nothing but problems with slow speeds on fibre extra. Their technical and customer service is awful. All they ever do is threaten you with a £65 bill for engineers.

  • kevinhandley Kevin Handley (@kevinhandley) reported

    @frank10743117 @Plusnet I didn't know that they were part of the BT group. They haven't replied to my enquiry anyway so their customer service must be just as bad.

  • Frankie48234265 Frankie (@Frankie48234265) reported

    @Plusnet So why have you caused me to be hospitalised? Messaging me all night every night for the last week? I am now extremely ill. I'm not even a Plusnet Customer and I'm not paying you to stop

  • duckfluff_dill Matthew Dowdall (@duckfluff_dill) reported

    @silviewalks Cher screaming down the phone at plusnet for compensation

  • DaveKeighley Dave Keighley (@DaveKeighley) reported

    @TBarnesGrasmere @Plusnet Our Plusnet internet is fine up at Broadrayne. If WiFi signal is gone then usually this is your internal box and not external network problem. Powering it off/on may help. 👍

  • frank10743117 frank (@frank10743117) reported

    @happystalker @plusnethelp Get away from plusnet their support won’t help better to start cancelling process now

  • TaffJames7 David James (@TaffJames7) reported

    @Plusnet I am having problems with my fibre extra broadband. I've looked on the website to see if there are issues in my area but nothing showing. It's still working but slow download speeds, reset router still the same. I'm in Weymouth, Dorset

  • onthewayne The Fortress Of Miller-tude 💙 (@onthewayne) reported

    @sweet_exile @plusnethelp 2 days!? (Now 3 days) Appalling from @Plusnet, no contact or update on your open incident. Simply dreadful customer service.