Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 11/28/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Romford and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomRomford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bstrain11 Strainy (@bstrain11) reported

    @Plusnet are terrible Don’t do it folks

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet OK but if I had known all this I wouldn't have bothered changing in the 1st place. Nothing but problems and costing me more 🙄

  • Trudge87275270 Trudge (@Trudge87275270) reported

    @JamesHarkin Plusnet owned by BT but way better customer service!!!

  • mufo Murray Forsyth (@mufo) reported

    @JamesHarkin 2/ Plusnet for many years now and never seen any problem. No doubt people will have good experience of some of the poorer providers, but which magazine aggregates hundreds of reviews over a long period, so are very trustworthy.

  • athousanderrors Miserable Goth Summer ♠️🤍💜 (@athousanderrors) reported

    @Plusnet hi, any reported issues in Edinburgh today? Net has been decidedly temperamental today...

  • egithirteen john edgar (@egithirteen) reported

    @JamesHarkin Been with plusnet for a few years now, can't remember having to contact them. Was with sky previously and and had a few problems that always seemed to be someone else's fault... Including when THEY didnt book the engineer to come out. Talk talk were good as well

  • KatarzynaNadol3 Katarzyna Nadolna (@KatarzynaNadol3) reported

    @Plusnet Can someone fix my broadband!! I'm working from home and I wish I could shut-eye too !!!! Another night waiting for connection!!

  • lawshalls Vicki Harris 🇪🇺 #FBCoalition2024 (@lawshalls) reported

    @Plusnet My service is down. As it's almost 8 p.m., I won't get anyone on the phone via my landline. Any info?

  • Thomas_W_Wright Thomas Wright (@Thomas_W_Wright) reported

    @Plusnet hi, any outages in the York area this morning. Internet light off on router and wondering if it’s my end or the network.

  • _Steve_Thomas Steve Thomas (@_Steve_Thomas) reported

    @Plusnet Can you please help me reconnect to netwotk. Can't currently make any calls.