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Plusnet

Plusnet Outage Report in Brentwood, Essex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Brentwood, England

The most recent Plusnet outage reports came from the following cities: Romford, Billericay, Wickford, Newham, Dagenham, and Basildon.

CityProblem TypeReport Time
Romford Internet 3 days ago
Billericay Phone 11 days ago
Romford Internet 16 days ago
Wickford E-mail 1 month ago
Newham Internet 1 month ago
Dagenham Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • deniseessex
    denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb
    Beccy Dresden (@dresdeb) reported

    @sarahebourne Interesting, thank you. It's never been an issue for me before, but I've been tearing my hair out on WiFi since switching to Plusnet in July. What sort of cable lengths are you using, and do you have any brand recommendations?

  • DanF508
    Dan (@DanF508) reported

    @baldbookgeek @Plusnet was intermittent/slow to start with before losing internet completely? My plusnet is ****** tonight as well.

  • PegRogerio
    Rogerio's Left Peg (@PegRogerio) reported

    @LewisH90 @Cowler_Official @Steam Are you with Plusnet? Ours has been crap all day something to do with some cables being nicked apparently.

  • LeahButterflies
    Leah Marie (@LeahButterflies) reported

    @Plusnet I rarely have signal to recieve calls in my home on my mobile. I can often make calls. Is this an issue that is going to be ongoing?

  • Tenzur_
    Tristan (@Tenzur_) reported

    @AYuntitled Now keep in mind, the big house with plusnet is literally 20 seconds down the road from me

  • MoragSievwright
    MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @Plusnet Pity existing domestic customers don’t have a reliable service

  • stevomark1958
    MStokie58 (@stevomark1958) reported

    @Plusnet That's not very good,not asking them to be included in allowance but they could be chargeable. Poor service.

  • Plusnet
    Plusnet (@Plusnet) reported

    @baldbookgeek Hi William, I'm really sorry for the disruption, it looks like there was an issue affecting your area last night which has since been resolved. Please do get back to us though if there's anything further we can help with. - Adam - Plusnet Sheffield

  • RobieSlick
    Robin Slick 💙 LFC Forever (@RobieSlick) reported

    @Plusnet I am a PlusNet customer & my phoneline is giving me issues. My neighbours phones are now coming on my number 02085785321. I don't know where my phoneline is going as when I ring my home number with my mobile it doesn't ring my number. Please check & fix. Thanks.

  • AlexSufit
    Alex Sufit (@AlexSufit) reported

    @Plusnet you have left us 10 days without internet. You promised to connect us today, confirmed in writing. Yet we just get passed from one call handler to another, with no follow up and have spent hours on the phone. Shockingly bad customer service.