Plusnet Outage Report in Brentwood, Essex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Ilford, Newham, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
-
Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Bishop
(@bish_10) reported
@Plusnet Still cant get through @Plusnet shocking customer service.
-
West Ham Pete
(@westhampete) reported
@Plusnet Messaged you 48 hours ago regarding broadband service issues and still not received any response. Outstanding customer service and support. # That’ll do
-
Kevin Basnett
(@basnett_kevin) reported
@Plusnet Award winning customer service ‘committed to providing excellent customer services’ Anything but — don’t answer phone and the chat bot says - can’t help
-
Ashlee Perry
(@VeganMama1993) reported
When your Wi-Fi is so bad you can’t even load the BT speed test but @Plusnet insist that the lines and connections are perfect and won’t send out an engineer to fix the issue or let you out of contract without charging you. 👍 🤔👏🏻 #dontchooseplusnet
-
Rachel Watson
(@RachelW89819919) reported
@Plusnet Shocking, shocking customer service. I left Plusnet in the middle of August however they have continued to take payment. No resolution despite almost being November. Repeated stressful calls to customer service with no resolution.
-
Dawn louise
(@OpticalFusion) reported
@virginmedia The engineer gave us his number to call if the connector he fitted doesn't work, he's said that if it doesn't work it will mean the cable will need digging up. I've paid full price for the service that hasn't worked. I've had a more reliable ADSL connection with Plusnet!
-
Scott n Rod 🏴🇺🇦🌹
(@RodyScott) reported
@Plusnet Why can't I get onto the @screwfix website? It's been days now and you know about the issue.
-
Plusnet
(@Plusnet) reported
@HelenSwire Hi there Helen! I'm terribly sorry about this and can understand that after being on hold for as long as you were to be hung up on isn't the best and we don't want this. Is there anything I can help with without having to listen to our hold music again? -Em -Plusnet Sheffield
-
Ashlee Perry
(@VeganMama1993) reported
@Plusnet It’s nothing to do with speeds. I can’t use it at all! And your staff keep making out like I’m lying. Disgusting service
-
reg morris
(@gold123win) reported
from
Neston, England
Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb