Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Wickford, Newham, Dagenham, Basildon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Royal
(@SimonRoyal) reported
Two nights of internet outage with @plusnet. 10pm both nights, at least 2 hours with no connection. #frustrating. #plusnet
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Emerald Health and Well-Being
(@emeraldhealth78) reported
@Plusnet - thanks to you, the internet isn’t still working and has caused huge issues for us. As a new customer I am not impressed! 😡
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Sophia McDougall, MSt
(@McDougallSophia) reported
@Plusnet I'm in the final week of an incredibly time-sensitive project and am forced to camp out at my mother's flat so I can use the internet to work. I don't know what on earth that customer service award can have been for but it's looking as though changing supplier might be faster.
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Tony C
(@onlytonyc) reported
Plusnet is absolute dog ****. People moan about Virgin, we have Virgin at home, never a problem. We have Plusnet at work and I reckon honestly it's down more than it's up.
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Hev 💙TheNHS
(@braintumourlady) reported
@Plusnet We had an engineer visit us not long ago and all was ok going out of the house and I think ok with the external BT line. There was/is a problem that couldn't be identified our end. You will have to read his report.
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Louise Simmons
(@LSR_1975) reported
Been with #plusnet for 13months & not one day of reliable internet provision. Spent hours on the phone, promises of call backs, we'll do our best, we'll fix it. Spent an hour on phone yesterday, was told i'd get an email with summary of the fault but got nothing. 1/2
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Plusnet
(@Plusnet) reported
@ilikebbcradio4 Aaah someone is looking out for you. If you need anything at all, just drop us a DM or give our Support Team a call on 0800 432 0200. - Curtis, Plusnet Sheffield
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Natasha Young
(@NatashaJYoung_x) reported
@Plusnet hey our internet has just gone off as have a lot of other peoples living in the areas (others are with different providers) are they any problems in M27 area
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andy
(@andy17467869) reported
@Plusnet Nope couldn't do it so still at square one ..I've spoke to a guy today he said the new routers should be out soon so I'm going to hang fire ..and he promised il be priority for a new hub which should fix the problem he said
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Emerald Health and Well-Being
(@emeraldhealth78) reported
@Plusnet - thanks to you, the internet isn’t still working and has caused huge issues for us. As a new customer I am not impressed😡 #plusnet #internetdown #internet