Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 02/25/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Dagenham, Basildon and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lori_sutton lori sutton (@lori_sutton) reported

    @Plusnet how do I send you a direct message I’ve got serious problems.......with my connection

  • louwal2709 Lou (@louwal2709) reported

    @plusnethelp plusnet broadband is off line permanently in Hx3 0uh & no available help online or phone support

  • Richard25009743 Richard (@Richard25009743) reported

    @plusnethelp My broadband switch to Shell Energy was working ok until the early hours of Christmas Day. Shell Energy are telling me my service is still with you, but I'm getting no service plugging the Plusnet router back in. Can't video call family on Christmas Day :-( Pls help

  • BV_BAPHOMET VĘGÄN¤BĀPHØMĒT (@BV_BAPHOMET) reported

    Been nearly 3 weeks now that I signed up with @Plusnet and still don't have broadband. Can't ring CS as apparently they're closed 2 hours earlier than stated. As a new customer the service so far is abysmal.

  • sabbietage sabbietage (@sabbietage) reported

    @virginmedia Sign up for @virginmedia and you can also get a crap service .. I'm nearly a month with no internet .. I need new fibre cable laid .. virgin sent out 2 engineers without cable ... I'd look a @Plusnet deals guys .. they are brilliant ..

  • rehankayanii Rehan Kayani (@rehankayanii) reported

    @Plusnet @Plusnet your service is so rubbish and it's been almost year now you been promising to come and fix but it's all just talk and talk your advisor promised me that u will send an engineer but still nothing and then you closed my case my internet keep crashing and I hate you now

  • johnae111srcou1 john@ae111sr.co.uk (@johnae111srcou1) reported

    @Plusnet It would be nice if you could fix my broadband problem. No connection for two days

  • staceyv50 Stacey Vial (@staceyv50) reported

    Having lots of issues with @Plusnet lately. They rang me on the 23rd to say the issues had been fixed. My internet has gone down every night since receiving that call, including twice tonight, roughly an hour apart. @plusnethelp what is going on?

  • Kittygrizzle Moira Shepherd (@Kittygrizzle) reported

    @OpenreachHelp About 50 people have already done so for every different service provider, including BT, EE, Talk talk, Plusnet, Vodafone.Not all the service providers can have crashed simulataneously. There was a big local fb conversation about it. Is this just a delaying tactic?

  • PaulFra84360547 Paul Fraser (@PaulFra84360547) reported

    @Plusnet Having a great Christmas without internet due to cancelation 12 hour before install. You service is a disgrace!