Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| Romford |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Corder
(@CharlyLC) reported
Absolutely disgusting service from @Plusnet - after 2 weeks of back & forth about our internet issues, multiple calls chasing for updates, you're telling us today it could take another 10 days to fix?! You'll be paying out for the work I've had to cancel then I assume? Not happy.
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Shannon Reynolds
(@ShanR940) reported
@Plusnet Well you can start by shutting down your company! Once again I’m left with no connection! and don’t give me all that monotone s**t! This has been going on for months and you expect me to pay you?! you’re a joke! Stop lying to your customers about broadband speeds! Fraudsters!
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Plusnet
(@Plusnet) reported
@Chris_P_Lewis Hi Christopher, we’re very sorry for the small number of mobile customers who had some problems with their bill. We’ve contacted those who were affected and made sure their bill is now correct - Adam - Plusnet Sheffield
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R
(@_raychul) reported
@Plusnet hello, I rang yesterday to report issue on my broadband. We tried troubleshooting with no luck so they were going to look into a potential fault on my line and request for a callback. Is there any way to chase this? I have a busy WFH day tomorrow and need my internet
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VICTOR LYN WILLIAMS
(@VICTORLYNWILLI1) reported
@Plusnet I'm a plusnet customer and have BT sport on my computer. How can I get it on my TV
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Plusnet
(@Plusnet) reported
@welshrat77 No problem, we don't have any solid info just yet on FTTP coming to Plusnet but if that changes we'll be sure to mention it to our customer base via the usual channels👏 Ta, Mads, Leeds
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Nicola Carey 💙
(@nmp_nicolacarey) reported
@Plusnet any update on network issuee this morning?
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Whoishe147
(@Whoishe06117154) reported
@Plusnet Are you guys having a problem in Penge? I am unable to connect to the Internet.
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Plusnet
(@Plusnet) reported
@LadyOfAquitaine Thank you Ellen. Our faults team will follow up with you after the engineer visit and check whether the problem has been fixed. Regards, Emily Plusnet Leeds 🌞
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Rachel Angell&Jonah
(@xRachellenax) reported
@Plusnet is there currently issues with broadband in Sheffield. Mine has been down for about 30 Mins now l