Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 12/11/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford, Romford and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BlondeTheresa Theresa (@BlondeTheresa) reported

    @Plusnet is there an outage with your mobile service. Haven't had a signal for last hour

  • MBA_SOM M Anwar (@MBA_SOM) reported

    @Plusnet Hi I have tried to contact via phone the wait is to long . How much notice due you require to terminate broadband contract if it expires 24/2/2020.

  • JamieHooker7 Jamie ****** (@JamieHooker7) reported

    @Plusnet lots of issues after a line cease in error; still waiting for broadband to be re-established despite escalation by customer support (who advised would be completed by yesterday) and now looks like I have been signed up for wrong package. Can you help please?

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet Hello, I am still experiencing issues with my Internet connection @Plusnet

  • Stewflish Stewart Flisher (@Stewflish) reported

    @Plusnet I have registered a landline fault with you and received a fault number; how can I track progress of resolution please?

  • LizParkin3 Liz and Alf🐾 (@LizParkin3) reported

    @AiberdeinQuine @Plusnet @bt_uk I don't have a problem with it.

  • Plusnet Plusnet (@Plusnet) reported

    @AndyBat15384160 While your line is capable of getting Superfast, this would only provide a tiny boost in speed; as this is still a Fibre service provided through your phone line. Ultrafast is Fibre which is wired direct to the property, which isn't currently available. -Tony Plusnet Sheffield

  • chirruptweet Juliet Allan (@chirruptweet) reported

    @Plusnet Been holding on the phone for more than 15 mins to speak about the fact that the incorrectly charged early termination charge still hasn't been removed from our account, in spite of Plusnet's assurances that it would be. Grateful for help in getting this sorted.

  • KateKirk79 Katie Kirk (@KateKirk79) reported

    @Plusnet Wow - I've been your customer for years and you're trying to charge me £114.99 because I am moving house...unless I start a new contract with you at a higher cost per month! I am moving house, I have NO money. Was not expecting this at all when trying to arrange :'(

  • J006006 JD.006 (@J006006) reported

    @Plusnet In that case, explain why when everyrime I contacted you about the constant and numerous issues, you just reply - this is the best we can do, you need to buy 3rd party expensive equipment that may not help, we can't make it work better and we don't guarantee a working service?