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Plusnet

Plusnet Outage Report in Brentwood, Essex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Brentwood, England

The most recent Plusnet outage reports came from the following cities: Romford, Billericay, Wickford, Newham, Dagenham, and Basildon.

CityProblem TypeReport Time
Romford Internet 4 days ago
Billericay Phone 12 days ago
Romford Internet 17 days ago
Wickford E-mail 1 month ago
Newham Internet 2 months ago
Dagenham Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • deniseessex
    denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • amordesigns
    Amor Designs (@amordesigns) reported

    @Plusnet hi can you confirm that all broadband is down everywhere so im not wasting time on the phone calling you #Plusnetdown #plusnet

  • Bella33286376
    Bella (@Bella33286376) reported

    @Plusnet internet is down and has been since 10.05am. We’re in N2. Can you please help?

  • TheWatc47403040
    The Watchman (@TheWatc47403040) reported

    @Plusnet @PixieJo Think it’s a bit more than that. Considering I have connection issues on O2 cell network too suggests a bigger issue

  • GoHomeNicola
    Nicola (@GoHomeNicola) reported

    @Plusnet pls help my broadband is down and I have tried calling and texting a bunch of times. Working from home heeeelp

  • lys136
    lysanne (@lys136) reported

    @fannyanne93 Searched on Google and Sun newspaper are reporting the issue before plusnet have even woken up.

  • RickieTrades
    Rickie Fowler (@RickieTrades) reported

    @simplysimon911 @CasFletch20 @Plusnet It didn’t when I rung them. All their systems were showing working and they said the issue was my end on text. It took them two hours to add that message.

  • flincauk
    Philip Wattis (@flincauk) reported

    If your business has been seriously interrupted by the Plusnet outage, take time to consider whether a backup plan is needed. Cold comfort at this time, but entrusting your business ops to a £30pm service is risky at best.

  • MikePattenden
    Mike Pattenden (@MikePattenden) reported

    Hi @Plusnet you might like to use your Twitter feed to tell us customers your service is down? It's only been a couple of hours! #Plusnetdown

  • castleskeep
    Paul (@castleskeep) reported

    @RickieTrades @Plusnet At least they now have a statement support line

  • Oxigin
    Ryan (@Oxigin) reported

    @Plusnet @DeliciousLegacy Feels like there are some major comms issues in the socal media team. Its clearly not "some customers" It's every customer and its all forms of Internet access. Even your own status page is down. Maybe stop copying and pasting the same reply and just give us an ETA pls. #plusnet