Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Direct Gas Chesterfield
(@GasChesterfield) reported
@Jacknamejack1 @Plusnet We sympathise Jack, we are having the same problem with Plusnet, it's very disappointing.
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Russ Diamond-Webb
(@rmdiamondwebb) reported
@Tannerjc You've clearly never tried to complain to Plusnet.
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Susan Read
(@SusanRead15) reported
@Plusnet Managed to get someone after 1h15, then transferred and waited for a further 20 minutes. Issue now sorted - I’ve left PlusNet broadband!
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ClairwithoutanE
(@ClairClair211) reported
@jenny_owens1 @Plusnet Personally moved from Plusnet earlier in the year as they were awful, internet was always dropping out. Sorry you’re having problems hope it gets sorted. I would have said don’t go with them personally 👍🏻😬
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Beelzebab
(@Beelzebab666) reported
@Plusnet All sorted. Cancelled my order and complaint is being dealt with. A real shame after using Plusnet for many years, but there's a total lack of communication between yourselves, OpenReach and customers sat at home waiting for an engineer that'll never arrive.
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Gg
(@Gg19250544) reported
@jenny_owens1 @Plusnet So it's not just me having problems
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Mike Knight
(@TheSaintRaps) reported
@Plusnet hello, I have recently purchased an Amazon Eero and it is not working. I have contacted Amazon for troubleshooting and they have now told me to contact you to whitelist a MAC address. Can you DM me to help with this please
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ClairwithoutanE
(@ClairClair211) reported
@jenny_owens1 @Plusnet Is there no way you can cancel on complaint. I’m with BT now and they’re far better
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Roger Watson
(@y9rog) reported
@ukandrewtaylor It's unlikely to be a fault, I get persistently bad service in the Forth Banks area, both when I was on EE 5G and now piggy backed on EE PlusNet 4G. Did raise a case with them once but it went nowhere.
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Isabelle Farah
(@irresponsabelle) reported
@Plusnet I'm trying to log in to my account but on two different devices and on one wifi one on 4g it won't load. Is it down today?