Plusnet outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Plusnet outage reports came from the following cities: Chelmsford, and South Benfleet.

City	Problem Type	Report Time
Chelmsford	Internet	6 hours ago
South Benfleet	Internet	27 days ago
Romford	Internet	2 months ago
Billericay	Phone	3 months ago
Romford	Internet	3 months ago
Wickford	E-mail	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Brian O'Keefe (@rider45) reported 7 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Lewis Hardwick (@lewis_hardwick) reported 8 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  The Exterminator Pest Control (@theexterminato9) reported 15 minutes ago from Chelmsford, England

  @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

• 
  Bhavan Ramanathan (@bhavanr) reported 18 minutes ago from Billericay, England

  @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

• 
  ken (@uk12345) reported 24 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  The Exterminator Pest Control (@theexterminato9) reported 44 minutes ago from Chelmsford, England

  @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

• 
  Katherine (@Pebblepower23) reported 45 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  denise salman (@deniseessex) reported 47 minutes ago from Chelmsford, England

  @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

• 
  MadameCholet (@PurpleDon1973) reported 59 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean (@xdean2) reported 40 seconds ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  Clarity Copiers (@ClarityBristol) reported 6 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Karen Kelly (@karencerrig) reported 9 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  GM Mark Howitt (@MarkHowitt) reported 11 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Wendi Sheard (@WendiSheard) reported 11 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  Kyle Ralph (@KyleRalphtdtr) reported 15 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

• 
  Abi (@AbiSpurs26) reported 15 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Alan (@metalheed) reported 17 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 17 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  em b (@emb99483795194) reported 18 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?