Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 01/15/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • smileyboyrecs Smileyboyrecs (@smileyboyrecs) reported

    @Plusnet can you help me fix my wifi please lol

  • markkidd6 mark (@markkidd6) reported

    @plusnethelp @Plusnet Please help , My mum's phone line is not working, The Internet is She has Parkinson's and a 24 hour lifeline to Kent social services, This is now innoperable Have been on hold to Plusnet for nearly an hour, Online chat is closed, A note there to use Twitter

  • LizzyLizUk Liz (@LizzyLizUk) reported

    @MattScratchley @Plusnet @plusnethelp Yes having the same exact problem here in Bath!

  • ivenoshoes Andy (@ivenoshoes) reported

    @Plusnet how long does it take your support engineers to reply to a ticket? Lockdown with no home broadband isn't fun

  • ojabling Jane Abulume (@ojabling) reported

    @plusnethelp Changing the channel was a terrible advise. Tried it and lost access to the internet for days, only started working again today and back to it’s slow terrible service. As soon as I can get out of my contract, I’m leaving plusnet

  • Lokattan_ Finn 💙 (@Lokattan_) reported

    OK, Plusnet is officially she worst ISP I've ever dealt with. 1.5 months with no broadband and counting. Not like I need it for work or anything.

  • garyc110 Grumpy (@garyc110) reported

    @Plusnet Any else having problems with the WiFi signal regularly dropping out, and no way of fixing it.

  • wheezy86 louise 🐝🏳️‍🌈 (@wheezy86) reported

    @Plusnet I need someone to contact me about my broadband connection!! I can't even get on my work laptop the connection is that bad!! I am fed up of being stuck on hold for 30 mins and being disconnected!

  • immersemedia immersemedia (@immersemedia) reported

    @Plusnet Ive called emailed even tried to contact you on facebook. your service is awful! contact me asap about my service

  • edwardlui Edward Lui (@edwardlui) reported from Milton Keynes, England

    @Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.