Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rish
(@rishpunk_) reported
@I_am_King08 Never liked any of them anyway. Plusnet wouldn't add any value to her craft nor success. It will only bring down her brand as being the only successful actress who hasn't worked with Khans. It forms part of her identity in the business..if film hits, it will misLabel her tag
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Plusnet Help
(@plusnethelp) reported
@CardenM Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
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Justin Godfrey
(@Justabator) reported
Had no broadband for 10 days, Had 5 estimated dates of completion missed, lost probably about £100 from not being able to stream on twitch, was promised multiple updates which never happened and guess what @Plusnet have offered me as compensation. £10. Will be cancelling in jan.
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DT
(@NARRIETIN) reported
@Plusnet Terrible outages all day today and now not going 10 mins without the wifi dropping out.... 🤬🤬🤬🤬🤬🤬
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RuthEs
(@MillSussex) reported
@Plusnet I certainly didn't vote for you to receive any ISP awards. Your service the last month or two has been rubbish and is currently unusable!
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ℂ𝕪𝕓𝕖𝕣𝕔𝕣𝕚𝕟𝕘𝕖 𝟚𝟘𝟟𝟟
(@cringesan) reported
@Plusnet you ******* suck and your customer service sucks ***
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Jason Parkes
(@jm_parkes) reported
@Plusnet That feeling when you have to use your mobile data to tweet plusnet because your service is down again. At least it's sunny.
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RuthEs
(@MillSussex) reported
@Plusnet That certainly won't do! Your current service is atrocious!
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Daniel Bates
(@DanielBatesUK) reported
Ok @Plusnet @plusnethelp. Really? A price increase of 3.9% plus inflation... You are about to see a 100% drop in the revenue you'll collect from this customer. Anyone got any suggestions? #PissTakeOfTheDay
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Yvonne Barrie
(@wordsfan) reported
@plusnethelp customer of 9 yrs doubt that will continue once contract up prob sooner. Appalling customer service today. Advised to “raise a ticket” which I have ZERO confidence in feel fobbed off Need to speak to a SENIOR manager ASAP. Will NEVER recommend Plusnet again