Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 03/31/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Billericay, Romford, Wickford, Newham, Dagenham and Basildon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dbarton68 Darren Barton (@dbarton68) reported

    @Plusnet Having working internet would be good. Your service status page is rubbish by the way as it says everything working when it clearly is not.

  • BelseyMusic Chris Belsey (@BelseyMusic) reported

    @Plusnet Connection is down this morning. Both modem and router seemingly connected, but unable to access any webpages, email accounts or anything requiring a connection. I have to rely on a solid connection as I work from home. Some help would be appreciated!

  • PammyC_1 𝘗𝘢𝘮𝘦𝘭𝘢 🏴󠁧󠁢󠁳󠁣󠁴󠁿💜🇪🇺🏒🏎 (@PammyC_1) reported

    @Plusnet Do you not have any support team working overnight? Internet down everywhere yet service status says all fine, and help centre didn’t open till 8am. Going to be a busy morning for them!!!

  • Midgetcorrupter Rick Payne (@Midgetcorrupter) reported

    @Plusnet my internet is down. I’ve rebooted my routers and still getting nothing.

  • lauratierney30 laura tierney (@lauratierney30) reported

    @AliParry83 @Plusnet Yes I have the same issue in Glasgow

  • Vanalli Matt (@Vanalli) reported

    @Plusnet You can help by fixing the Internet that's down for the entire nation LOL.

  • karlwr14 Karl Price (@karlwr14) reported

    @Plusnet Internet is down for me too. Router light is blue and everything says connected when logged into the admin settings. Worcester area.

  • Vanalli Matt (@Vanalli) reported

    @Plusnet Wake up please team. Internet's been down for about 7 hours nationwide.

  • beardybeerblok1 beardybeerbloke (@beardybeerblok1) reported

    @Plusnet are you going to fix your broadband? Been down since 1AM in WR6

  • PeterPottsGB Peter Potts (@PeterPottsGB) reported

    @JLLycett1 @Plusnet It's down for everyone by the looks of it.