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Plusnet

Plusnet outages and service status in Brentwood, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Brentwood, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 26, 12:44 PM GMT+1.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at Plusnet

Plusnet is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brentwood, England

The most recent Plusnet outage reports came from the following cities: Wickford, Dagenham, Chelmsford, Ilford, and Newham.

CityProblem TypeReport Time
Wickford Internet 2 days ago
Dagenham Internet 7 days ago
Chelmsford Internet 11 days ago
Ilford Internet 13 days ago
Newham Internet 15 days ago
Newham Internet 30 days ago

Nearby cities with recent reports

Wickford

1 recent signals

2 days ago
Dagenham

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • uk12345
    ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • bhavanr
    Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • theexterminato9
    The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • theexterminato9
    The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • deniseessex
    denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • PurpleDon1973
    MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrLewisVuitton
    🇰🇪 (@MrLewisVuitton) reported

    @NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol

  • sometimesyouwin
    Ad (@sometimesyouwin) reported

    @Plusnet Hi, need to move a family member of PSTN and onto fiber. Do you offer a VoIP service to retain a 'landline' and can the existing number be kept. Thanks.

  • robsterowski
    Rob Sterowski (@robsterowski) reported

    @plusnet Broadband now down for 18 hours. Web pages return "Sorry about this. Looks like something's stopped working." What's going on?

  • PaulSutton66
    Paul Sutton (@PaulSutton66) reported

    @davidkurten In which case, the problem is my internet provider, Plusnet.

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom

  • not_now_dave
    Not Now Dave (@not_now_dave) reported

    My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

  • 10mjv
    Mike Vine (@10mjv) reported

    @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

  • NewForestDog
    New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported

    @Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!

  • TheMeldrew
    Yorkshire Victor Meldrew+his dog (@TheMeldrew) reported

    @Girlw0ndr I've had EE for 2years now,so far never had any problems and definitely better than my previous supplier, Plusnet

  • GordonDComstock
    Gordon D Comstock (@GordonDComstock) reported

    @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.