Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 12/01/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Ilford, Newham, Romford and Basildon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DonaldAG Don Grunbaum 💙🎓 (@DonaldAG) reported

    @simonharris_mbd Actually, I upgraded my Plusnet router to a Netgear mesh system, and virtually all my problems disappeared. Even download speed improved. No, I don't know why, either.

  • Enanmix Someone (@Enanmix) reported

    @SkyUK Was good for over five years then became unstable and despite numerous call outs would work properly. So went to Plusnet

  • claire65986498 claire (@claire65986498) reported

    @Plusnet Hard to be saving on a service you don’t actually have. #plusnet leaving us without internet for a month, blaming #bt and children not being able to do homework among other major inconveniences.

  • Rchrdswn1975 Richard Swain (@Rchrdswn1975) reported

    @Plusnet still waiting for news of mobile phone signal. At present I need to ring plusnet broadband about a complaint. But can’t as mobile phone signal plusnet is non existent.

  • tara_pickstock Tara pickstock (@tara_pickstock) reported

    @Plusnet hi my broadband has been incredibly slow and just buffering the last few weeks my phone keeps disconnecting I don't have time to sit in que on the phone can someone please contact me please as this has been on going issue for weeks now annoying paying my full bill

  • AlexKnight68 Alex Knight #FBPE #FBPA (@AlexKnight68) reported

    Hi @Plusnet, my caller ID has never worked. Your troubleshooting guide says to dial *#234# and I get the message "Sorry, the service requested is not available" even though caller ID is active on my account🤔. Please can you help?

  • brownrug3 trurob (@brownrug3) reported

    @Plusnet recently switched to plusnet BB, billing issue noted and called. Helpful associate T Phillips, rapidly sorted problem and reset contract and bill. Thank you.

  • nathan_devo Nathan (@nathan_devo) reported

    @Plusnet has award winning customer service? My internet has been unusable for over 2 weeks now, and despite sending 2 engineers (1 didn’t even show up) I have to take another day off work to wait for a 3rd. Nothing but lies, and time wasting from them.

  • PsykiIl Ben Cowell (@PsykiIl) reported

    How to be the worst company in the UK in 2 easy steps. Step 1: Be @Plusnet Step 2: No need for step 2.

  • janeccy18 jan eccleston (@janeccy18) reported

    @Plusnet disgusting service to my in-laws (both aged 80+). Have been getting an average of 1.5-2 mb speeds for years so internet useless. Found them a rural supplier of 22mb and you want to charge them £200 to end their contract. What about your min speed guarantee or fairness?