Plusnet Outage Report in Brentwood, Essex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (10%)
-
Total Blackout (9%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Wickford, Newham, Dagenham, Basildon and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Wickford |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
-
Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
-
Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
RuthEs
(@MillSussex) reported
@Plusnet What is wrong with your service recently? Next to useless. Have seen complaints from many parts of the country.
-
Diane Morrow
(@DimorrowD) reported
@plusnethelp @Plusnet how incompetent are you, 9 weeks after an ORDI request to fix fact you have my phone number connected to another address you still haven’t sorted it! Suppose it’s one way of tying people to you,they can’t leave if details are wrong with @WeAreOpenreach
-
Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
-
Keava
(@keavaoloan) reported
@plusnethelp hi, we are leaving Plusnet to switch to another provider and were told that we wouldn’t be charged again, due to recurring issues with service. However, we’ve been billed - was just wondering if someone could look into this, please?
-
Lee Gibson
(@gibbo2257) reported
@VodafoneUK Over 3 days now. Do you think its acceptable considering I amongst other people are in lockdown and relying heavily on a stable Internet connection? No one from EE, plusnet, BT are experiencing issues like this that I'm aware of. Such poor service from yourselves
-
Patricia
(@Patrici20081908) reported
Plusnet Broadband Im existing customer offered no deals have to leave. Broadband contract ends a April but line rental ends in June both taken out at same time. If I leave April they keep line rental money or I stay and pay broadband full charges for 2mnths or maybe they fine😔🤕
-
Jackie McIntosh
(@Jacquel25894293) reported
@Plusnet been without broadband since Tuesday. Switch over service has been atrocious. Ring helpline you get nowhere and just left in limbo.
-
Dutton
(@dutton_craig) reported
@plusnethelp @Plusnet moved home 2 weeks ago and ever since, my wifi is constantly dropping out. Tried the instructions to change the channels etc but same issue. Terrible service considering I had to pay +£100 to move and your next suggestion was paying for a new router.
-
man of mystery
(@DrLucid) reported
@MarcAllera @plusnethelp Not happy with #Plusnet under question 212234830. broadband issues for 4wks. Engineer visited & finally found issue with line climbed pole switched connection point. I updated PN at every stage. Now landed with charge! Pls check log carefully & rescind
-
Deborah J
(@Isolde1231) reported
@MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock