Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet Help
(@plusnethelp) reported
@CliveStar01 @Plusnet Hello, Thanks for getting in touch and I hope you are well. I am sorry to hear you want to leave Plusnet. Unfortunately, we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. All the best - Beth Plusnet Sheffield
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Valley Boy
(@ValleyB66171726) reported
@asda_mobile After an unbearable 8 days of atrocious service from Asda mobile I finally migrated.... To Plusnet...so easy, fantastic customer service & with EE network....whats not to like!!!
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R Sreenivasa.
(@r_ravits) reported
@plusnethelp It has been a horrible day as my IMac desktop is unable to update its software. After every 30 min when the stage of preparing to install, I get a message check your internet and restart again! It is an awful Plusnet service that extra fibre doesn’t deliver promised speed
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Ian Howard Mann
(@IanHowardMann) reported
Wow... As soon as it hit 8pm the technician at @Plusnet just hung up on me without a word. Charming. He was incredibly rude as it was. @plusnethelp
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Plusnet Help
(@plusnethelp) reported
@scam516 Hi there Sam! This latest delay is due an unforeseeable issue with our internal systems that a manager would not be able to do anything more with than ourselves at the moment. I do apologise for the inconvenience. Jess - Plusnet Leeds
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Amanda Hepburn
(@AmandaHepburn3) reported
@TToplis1 I had a huge discussion over two weeks with PlusNet. They eventually assigned someone to the issue and over two days I got a decent signal. It took some persistence and refusal to take their rubbish excuses. Good luck 🤞
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ラザホプキンス
(@razzahopkiins) reported
I'm on the verge of losing my ****, why ******** is my Internet so ******* bad today **** you @Plusnet **** you @bt_uk
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sally muir
(@salmuirAdogaday) reported
@Plusnet can you help me empty my full mailbox?
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Daniel
(@mrcraftyg) reported
@Ben_Jolly_9 No idea on their ethics, but I'm with ZEN, who as far as customer service and reliability go, are the best I've ever had, except for Plusnet who I can no longer use since moving house as they don't supply my area with FTTP, or at least didn't at the time of moving. ZEN are great!
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j
(@Jordyy013) reported
@Plusnet hi, my internet says connected but no internet acce on my phone, while my laptop does work? How can i fix this? I've unplugged it multiple and no change