Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ulrik
(@ulrsor) reported
@Plusnet I've been having wifi issues for the last few months, with the connection dropping out for a minute a few times every day. Have tried configuring the router with no success. Can you please advise? I did not have these issues for more than a year, so it's something new
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nomis 🇬🇧
(@NOMIS81) reported
@Plusnet Dont go blaming my phone line in my property it was fitted about 3 months ago and tested by openreach there is no problem there
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Margaret P Houston
(@HoustonMargaret) reported
@Plusnet Thanks - have got the email. Is there any way to fix internet access now I'm using the test socket, as a stopgap while I organise an engineer?
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Margaret P Houston
(@HoustonMargaret) reported
@marnanel @Plusnet I had completely forgotten such a thing existed. Thanks! Used it a while ago at a different property to test stuff and then forgot about it. Have now got at test socket and connected to network, but no internet. Will call Plusnet ...
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Victѳria
(@victxriia) reported
@Plusnet I have an intermittent problem where my internet suddenly drops connection, hub starts flashing orange then reconnects again. It's not helpful when I'm on a Zoom call so can you please assist with this issue? Thanks
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Richard McCall
(@RicardoMcC) reported
@ulrsor @Plusnet Similar problem here. Have raised a ticket in the portal but no response yet.
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Billy Casper
(@thebillycasper) reported
@Plusnet Had no Broadband since Friday @WeAreOpenreach engineer visit booked today PM no show. What do I have to do to get service? This calendar month not had Broadband for 10 days! @OmbudServices
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Igor Kalucki
(@IgorKalucki) reported
@Plusnet ws12 4rz connection suddenly down. What's going on?
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Abi
(@Abii_Mae) reported
@Plusnet I've sent a DM. My internet is once again not working. I'm sick of this.
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Plusnet
(@Plusnet) reported
@CPrincess2709 Hi Kirsty, I'm sorry to see that you're still having problems with your connection. Have you been through the wireless troubleshooting steps that my colleague, Maddy, sent? Regards, Emily Plusnet Leeds🌞