Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rogue Porqupine
(@rogue_porqupine) reported
@Plusnet my Internet has dropped 3 times in the last 20 mins, is there a way where I can get out of the contract early, iv got to be honest this is the worst service I have ever received
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Archie Deans
(@2361c660d34f470) reported
@Plusnet I continue to have problems with my speed dropping as low was about 26mbps - I've already tried everything you suggested last time I was in touch
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Antony Nomis
(@antony_nomis) reported
@Plusnet I’ve sent you a message - the issue is with total dropouts of Internet regardless of where the router or I am.
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Mindfulness | Shamash Alidina
(@ShamashAlidina) reported
@virginmedia They said 'because it isn't active'. But I was told to cancel my @plusnet phone account this Thursday, so obviously it isn't active! Doesn't make any sense to me.
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frank
(@frank10743117) reported
@Plusnet when are you gonna fix my crap wifi
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Barry
(@bazwazp8) reported
@Plusnet my internet is down any problems in Ba149ss ?
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karen howlett
(@ayley26) reported
@Plusnet That's not what the paperwork said when it dropped through my door. It said if I wanted to cancel i wouldn't be charged, because you're increasing the price.
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Alice Kershberg
(@alice_kershberg) reported
@Plusnet This is unacceptable, I have only recently joined Plusnet 4 weeks ago and never had these sorts of issues with any other provider.
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Alice Kershberg
(@alice_kershberg) reported
@Plusnet Dear team, I have no internet since Friday evening. I was assured by your customer service team this was due to a major service outage in “my area”. Despite your website claiming all weekend there was good service. This was due to be resolved on Saturday at 4pm.
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Helen Hobbs
(@HeldnH) reported
@Plusnet I placed an order 11/5, it's says for checking line, there may be a potential problem. I'm worried, can you help please?