Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 03/25/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Billericay, Romford, Wickford, Newham, Dagenham and Basildon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomBillericay Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TommyMike0 Self Made (@TommyMike0) reported

    @iNemesis__ @Plusnet Most times the system sequence is practically under going slow pace,that’s why the glitch occurs which leads to error code or ban. Text Mac_hack0 on Instagram he helped me out with my account. contact him I'm sure he'll help

  • Rapsta65 Kim Rapper 💙 (@Rapsta65) reported

    @Joemar14 @Plusnet Same here. No service at all today, since late morning. Gone through all troubleshooting tips - nothing doing. Plusnet BOT (😡) says problem clear 23 Oct?!???

  • MooManda Amanda (@MooManda) reported

    @OpenreachHelp I’m a Plusnet customer in Surbiton and we’ve had no internet for almost 24 hours, most of the local area seems to be down. Can you advise when this will be resolved

  • Anthonyforshaw3 Anthony forshaw (@Anthonyforshaw3) reported

    @Plusnet my career phoned over my bill. As they was supposed to be down as someone who is allowed to handle my account. I am ill in hospital and the person in the phone was very un helpful.

  • bazz125 Barry George (@bazz125) reported

    @Plusnet are internet is down in Cornwall

  • MsGinnelleD Wilhelmina Slater (@MsGinnelleD) reported

    So I switched from Talk Talk to Plusnet... from bad to worse

  • 141percent 4thTimeLucky (@141percent) reported

    @CountBelASD @IAFuller I did the same about 10 months ago, made all the difference, however, last few days the Bt hub has stopped working- I can connect to it but it’s not connecting to plusnet broadband. Have you experienced any issues lately? The old plusnet router is working, so it’s not the service

  • lezmar63 *** martin (@lezmar63) reported

    @Plusnet It's just old, at times slow, and needs resetting quite often.

  • theKnotter Roger Henry 🇪🇺🪢 (@theKnotter) reported

    @Plusnet Thanks. Daily calls from 0049731850796150 automated, asking to press 1. We either do not answer or hang up immediately. Is it possible to block?

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    @Plusnet Thanks. It's not causing a major issue. Can I add that over the pandemic the service I've received has been impeccable especially, my wife and I working and child doing online lessons.