Plusnet Outage Report in Brentwood, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Basildon, Newham, Romford and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Mark
(@markusparkus75) reported
Hi @plusnet I have ordered the BT Sports perk in error, and do not wish to proceed with it. How do I cancel it before it starts to take payments? Thanks.
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1001
(@o4Z5v3ZFSYOKg8A) reported
@Plusnet Its not working for me i am afraid, I would really appreciate it if you could email me or pass me your email address - is it possible for you to message me it please?
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the 40 something
(@The40Something) reported
@MSE_Deals Don't bother. My connection was supposed to transfer from PlusNet last Thursday. Still no connection and customer services are completely powerless to help. Also not part of ofcom compensation scheme. I'll be looking for alternatives from tomorrow.
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Chris Johnson
(@geordiechris48) reported
@Plusnet Hello, does your mobile service support eSIM?
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Gifts of Grace
(@giftsofgraceuk) reported
@plusnet I changed my mind about upgrading and cancelled switch. Now I have text saying the new router is still being ordered. Can you cancel this for me as I no longer need it?
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Plusnet
(@Plusnet) reported
@cyber_leon_g I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Berry
(@BerryandEmmett) reported
Hi @Plusnet. I've been having problems with my internet for the last 12 months but lately it has been getting worse. I've tried plugging the router into the main socket etc but nothing seems to help. Any advice? I will have to change providers if it can't be improved.
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Tom Collins
(@t0m_tc) reported
@Plusnet The transfer of my phone line to Plusnet was supposed to take place yesterday but I haven't heard anything to say it's completed, and it's still showing as pending in my account - are you able to help, please?
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Chris
(@Chris55858897) reported
VIRGIN MEDIA has ZERO CUSTOMER SERVICE which is IMPOSSIBLE to communicate with via the telephone. SKY has heaps more customers but OFCOM receives heaps more complaints from Virgin Media customers which does indicate something. PLUSNET MEDIA ANSWERS CALLS WITIN 60 SECONDS.