Plusnet

Plusnet Outage Report in Brentwood, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentwood, Essex, England 02/23/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Dagenham, Basildon and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MSK_tweeter MKtweet (@MSK_tweeter) reported

    @plusnethelp sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.

  • TheUKX Chris Jeffery (@TheUKX) reported

    @Plusnet I can login but can't see where to upgrade.

  • steviweavi 🇪🇺Stevi - Carping still #JohnsonNotMyPM #3.5% (@steviweavi) reported

    @supertanskiii Surely first stop is ask Plusnet to send a new one. If its shite, connecting to something else that then connects to the router won't necessarily fix the problem

  • JonnoSizeable Heung Min Jon (@JonnoSizeable) reported

    @Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!

  • timmybanana Tim Wright (@timmybanana) reported

    @Plusnet I refuse to.private message. The account holder has also complained about this and apparently a 'firmware' is being pushed to the router. This clearly isnt working because we have had the same issue tonight. Our contract will be cancelled by us, with refusal to pay any charges!!!

  • DarthRider4 Darth Rider (@DarthRider4) reported

    @Plusnet after numerous issues not being able to connect calls we have worked out the problem, your crappy network just cuts off the call if the phone is engaged, what a load of rubbish.

  • nettymartin Martin McDonald 💙 (@nettymartin) reported

    @supertanskiii If you're still in your contract then PlusNet should really sort you out with a replacement. Found out that the broadband companies actually use refurbished routers a lot, which is great for reducing waste but means the customer thinks its packing in early

  • R8SDY Rich Siday 🇬🇧🇮🇪🇫🇷🇪🇺 #FBPE (@R8SDY) reported

    @supertanskiii Are you still a plusnet customer?

  • MSK_tweeter MKtweet (@MSK_tweeter) reported

    @Plusnet sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!