Plusnet Outage Report in Brentwood, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 05: Problems at Plusnet
Plusnet is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Ilford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
-
Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Alice Kershaw
(@AliceKershaw) reported
@Plusnet my broadband hasnt been working all day, keeps dropping out, and my DM are going ignored, and the online report a problem page is insecure. Be great if someone could get back to me please.
-
Nikki Poulton
(@Hippy_Nikki) reported
@Plusnet, my service has been lagging all day and is really impacting my ability to get my work done. Is there something wrong with the connection in NW London?
-
Tristan Peck 🏴
(@PeckTristan) reported
@Plusnet @PlusnetOfficial No internet since 19:45 yesterday. Checked our connections, all good. Reset router, no change. Can you help please?
-
amy flynn.
(@amyflynnnnnnnn) reported
@Plusnet Internet has gone down (orange light on router) and having tried all troubleshooting outlined on your website it still doesn’t work. Any other suggestions on how to fix this ASAP?
-
Mike Lahey
(@Mikel5432) reported
@JamesTitcombe I'm in the Furness area and was told by my service provider (Zen) that it would be fixed by 10:30pm tonight. A neighbour has been told 11pm by Plusnet. So hopefully it will be sorted sooner rather than later.
-
Joe Isaac
(@joeyisaac3) reported
@Plusnet Do you guys have an online chat service? Unable to get through on the phone and cant get the information I need via private chat message on here. I dont want to be charged on the phone when I cant even get through
-
Plusnet
(@Plusnet) reported
@PeckTristan Please let me know if there are any further issues. Regards, Emily Plusnet Leeds 🌞
-
Christian
(@FlappyBerk) reported
@ExInfanteer @CharlotteCGill Most ISPs have bad reviews on TrustPilot. They tend to get the blame even when things are user-error or because of Openreach. For what it's worth I was happy with PlusNet. Cheap, with good UK support the few times I ever needed it. Only moved away from them to get fibre.
-
RD
(@rd260788) reported
@Plusnet are you guys done working in the CT1 area? It’s been a week now and I still can’t use my phone. The signal keeps on dropping from 1 bar to no network, not very impressed…
-
Richard Best
(@RichardBest6) reported
@Plusnet - Hi, my phone reception in doors at home has deteriorated in the last couple of days, is there a signal issue you are aware of? My region is HX30LZ