Plusnet Outage Report in Brentwood, Essex, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Brentwood, England

The most recent Plusnet outage reports came from the following cities: Romford, Billericay, Wickford, Newham, and Dagenham.

City	Problem Type	Report Time
Romford	Internet	5 days ago
Billericay	Phone	13 days ago
Romford	Internet	18 days ago
Wickford	E-mail	1 month ago
Newham	Internet	2 months ago
Dagenham	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ken (@uk12345) reported 1 minute ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Katherine (@Pebblepower23) reported 9 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  denise salman (@deniseessex) reported 11 minutes ago from Chelmsford, England

  @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

• 
  Bhavan Ramanathan (@bhavanr) reported 30 minutes ago from Billericay, England

  @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

• 
  Brian O'Keefe (@rider45) reported 45 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  MadameCholet (@PurpleDon1973) reported 49 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Lewis Hardwick (@lewis_hardwick) reported 53 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plusnet Help (@plusnethelp) reported 50 seconds ago

  @rayjburnside Hi Ray, my apologies for the inconvenience this has caused. Plusnet Protect is a free value added service, however there are wide choice of alternative anti-virus programs which you can use. -Tony

• 
  Plusnet Help (@plusnethelp) reported 60 seconds ago

  @edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam

• 
  POP (@CorpPOPHyde) reported 6 minutes ago

  @Plusnet @plusnethelp we are under the impression now that 1 of our volunteers has received a debt letter at their home address! how is that even possible? we have evidence of all our past correspondence with you we even emailed Phil Jensen detailing the bad service (2 of 2)

• 
  Matt Fleming (@MatthewHenry) reported 6 minutes ago

  Anyone else had a massive fail trying to use @plusnet ? They cut my old internet off while my new internet was still 24 hours away - with no warning! They seem surprised that I'm unhappy about that! Hoping #EE might take me back! #plusnetfail

• 
  Briefcase Michael (@BriefcaseMike) reported 13 minutes ago

  @Hardennizen @Plusnet I was referring to Virgin cable TV. My broadband is with a different company so I don't lose that as well when Virgin goes down. Called not putting all your eggs in one unreliable basket.

• 
  Tom Flynn (@TomMooseFlynn) reported 14 minutes ago

  @Plusnet I have had a ticket open since 9 March and it still has not been dealt with, the only update I got was a "you just have to wait" because I was proactive in calling you, it is marked as urgent and this is poor customer service, please DM me to get this resolved, Thanks

• 
  de Kiero (@tomasbrolin) reported 14 minutes ago

  @plusnethelp I helped my father sign up to plusnet through the online process & you took his money okay 😠 Promised no loss/delay of internet access. Still not online & had to disappoint his employer, being unable to work. Paying for a service he's not even receiving. Shocking.

• 
  💜 𝒞𝒽𝒶𝓃 💜 (@XxChantoixX) reported 16 minutes ago

  @plusnethelp @Plusnet No those instructions did not help in any way I have followed those steps too many times now and it’s still the same so you better find another fix or send someone.

• 
  Louis Barfe (@AlanKelloggs) reported 16 minutes ago

  @Shinybiscuit I've never had TalkTalk because I've heard the service is superficially attractive, but they cut corners like mad. I'm very wary of ISPs that seem to promise the moon for not much money. I'm back with Plusnet now after a few years away.

• 
  Mark Bradbury (@markybrad) reported 18 minutes ago

  @Shinybiscuit if the problem followed you from plusnet, probably rule out the issue being the isp, its going to be been you and the router (@beernouveau - try a cable, short term, if it improves, try powerline ethernet, cheap & worked for me) or the router and the exchange(line fault)