Santander

Is Santander down in Staines, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Staines, Surrey, England 05/18/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Transactions (25%)

    Transactions (25%)

  3. Login (15%)

    Login (15%)

  4. Website (13%)

    Website (13%)

  5. Transfer (8%)

    Transfer (8%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Santander outage reports came from the following cities: London, Hounslow, Harrow and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomHounslow Transactions
United KingdomHarrow Mobile App
United KingdomSurbiton Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosemar43787003 Rosemary (@Rosemar43787003) reported

    @santanderuk can’t seem to log in on app

  • shane_cousins Shane Cousins (@shane_cousins) reported

    @santanderuk I’m having this issue this morning on the app :(

  • Waffles_84 . (@Waffles_84) reported

    Unable to access @santanderuk app or Online AGAIN. This is happening far too regularly. Time to change banks...

  • cityfan86170 cityfan86170 (@cityfan86170) reported

    @santanderuk is there an issue with the online banking platform this morning? Can’t seem to log on

  • clala79 Charlotte (@clala79) reported

    @santanderuk mobile and internet banking down again? #mobilebanking #CustomerExperience #Santander

  • IamFilipina18 Belinda (@IamFilipina18) reported

    @santanderuk @santanderukhelp is your online banking mobile app is down? 🙄🙄🙄

  • FlunkFest ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported

    @santanderuk Nope, not fixed at 7:50am, just tried the app and the main webpage, cannot access either.

  • rumblingriley Helen Riley (@rumblingriley) reported

    @santanderuk is there a problem with your banking app I can’t access it?

  • FlunkFest ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported

    @santanderuk Nope, not fixed at 7:50am this morning, just tried the app and the main webpage, cannot access either.

  • Simmondsan1510 Andy Simmonds (@Simmondsan1510) reported

    @santanderuk do you have mobile app issues this morning? I can’t access the app and just get an ‘oops somethings gone wrong’ error message