Is Santander down in Staines, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (29%)
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Mobile App (26%)
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Website (17%)
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Login (14%)
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Transfer (11%)
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Withdrawals (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Santander outage reports came from the following cities: Harrow, Surbiton, London, Farnborough and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| Surbiton |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Farnborough |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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B
(@jakkimagee) reported
@santanderuk I have been waiting to talk to someone now for 45mins. I understand the current situation but need some help
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GL ⭐⭐
(@LamboNumbr5) reported
@AmexUK @santanderuk .... sort your **** out.... Amex you have now requested 4x money from my card but claim to have only done it once. Santander are saying the opposite but can't do anything about it. Meanwhile I am left with no money in my bank and charges. #worstbank
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clare l
(@1cymruambyth2) reported
@santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.
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Amy Kennedy
(@amesken) reported
@santanderuk I’ve reported fraudulent transactions on our acc. today, but trying to rack my brains how/why? And mayb a bit crazy but they were done on Monday, was it anything to do with Fbook, Insta & WA going down? Did fraudsters take advantage? B interesting if any1 else same?
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Ian Finlay
(@IanFinlay5) reported
@santanderuk Just tried to use my 123 debit card and it couldn't be recognised by the card machine. This isn't the first time I've had problems and iim not alone. Luckily had another bank card I could use. This is not an old card. What is the problem?
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Robin Childs. 💙
(@rob_inn) reported
@santanderuk possibly the most difficult organisation to actually speak to … no branch phone number and just a message service on the national phone number - too frustrated for words !!
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SophieMayAmy
(@SophieMaaayAmy) reported
@santanderuk I can’t seem to make any online transactions - they keep saying failed as soon as I try to pay. Is this a problem with my bank or a problem with Santander in general?
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Ryan Boothroyd
(@ryanpboothroyd) reported
@santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.
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B
(@walker_markB) reported
@santanderuk @santanderukhelp #switch @MartinSLewis again I’ve switched current account and had issues with not all of my payments being switched automatically- I thought this was meant to be easy ? Why are things getting put on hold?
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BDK
(@Zamroyal) reported
@santanderuk did a mortgage in principle on your website but I have no documentation to demonstrate you have agreed this. How can I get this?