Is Santander down in Staines, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (39%)
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Website (32%)
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Transactions (13%)
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Transfer (9%)
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Mobile App (6%)
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Withdrawals (1%)
Live Outage Map Near Staines, Surrey, England
The most recent Santander outage reports came from the following cities: Slough, Teddington, Farnborough, London, Greenford and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Mobile App | |
| Teddington |
Mobile App | |
| Farnborough |
Transactions | |
| Farnborough |
Transactions | |
| Slough |
Transactions | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Robertson
(@JulieRo30272331) reported
@santanderuk what is wrong with your online business banking? We login in and then when we go to do a transaction we are sent out?
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Bernie Sutton
(@BernieSutton7) reported
@DomLittlewood Hi Dom, Are you still assisting people who have consumer issues at all? I've had a bad experience with @santanderuk They lied to me about a mortgage product, promising my rate would be lower and hiking the repayments by 600% instead of lowering them. Can you help?
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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Messy AKA Big Rich
(@MessyWV) reported
The customer service behind the desk in your Wolverhampton branch is a joke. I got more help on the phone than I did in there. 🤔👍 @santanderuk
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Nathan
(@nathan_2019_) reported
**** @santanderuk , been a customer for over 6 years no problems till the last few months, involved in a scam but they cant/wont do nothing about it and now there showing fake balances, poor customer services that treat u like **** on the phone , BANK ESLEWHERE.
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robert smith
(@dancastree6345) reported
@santanderuk @santanderukhelp are any of these twitter pages working ? i need a simple to a simple question answering
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By-Tor
(@by_tor) reported
@santanderuk Hi. Is it possible to deposit cheques remotely (ie photo or scan via phone app or your website)?
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Catherine Burrows
(@catburrows) reported
@santanderuk son's card was blocked as 36p overdrawn. You didn't tell us there was a block on the card. He's refused travel on public transport. A safeguarding issue. Complaints Dept. tell me it's an automated procedure. Much like your Complaints Dept. then...no humanity at all.
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Andrew Pitt
(@Andrew_N_Pitt) reported
@santanderuk My disabled mum in a wheelchair asked to go into a branch, her account is blocked. Can anyone help?
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Freddy
(@FreddyJames93) reported
@santanderuk hi just wondering if you can help im trying to apply for a loan online and i keep getting an error screen after i put in the otp