Is Santander down in Staines, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Transactions (17%)
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Website (13%)
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Login (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Santander outage reports came from the following cities: Wembley, London, Aldershot, Woking, Bracknell and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Mobile App | |
| London |
Login | |
| Aldershot |
Login | |
| Woking |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Shelly Schronce
(@perseverantbich) reported
@NeilMackay78 @MorganBroadcast @santanderuk #2. It’s easy to imagine that giving up on the good fight is where these guys succeed. Lots of these fraudsters are keen to know this while they get rich off of average hard working people such as yourself. It makes me Sick to read this happening to others. #3
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🚀 BretsTypeWriter 📚
(@BretsTypeWriter) reported
@sjheditor @MorganBroadcast @santanderuk My suggestion is phone Financial Ombudsman Service for advice; then send written complaint to bank/card company via recorded delivery post. If the FOS/FCA receive multiple similar complaints, they will surely take this into consideration. Card company is also probably insured.
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Jo Cameron
(@Cameron2Jo) reported
@MorganBroadcast This is absolutely awful. @santanderuk must help you out here . Disgusting customer service . @VirginActiveUK also have to take some responsibility
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Annie Slinn 🇺🇦
(@annie_slinn) reported
@MorganBroadcast I would be beyond broken. @bancosantander @santanderuk this cannot be ignored and please help this poor lady out.
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StevieDee
(@StevieDee710) reported
@bberrybeth365 @santanderuk @VirginActiveUK The very fact that they have a security system in place that has failed makes them culpable in some way. Santander sounds like an awful bank to be with.
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Fiona Parsons
(@fifilap) reported
@MorganBroadcast I hope you get your money back and @santanderuk help you
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Paz
(@aninkyaffair) reported
@MorganBroadcast @santanderuk If they got into your banking app you can access the pin for your cards via the app. I just checked mine that way yesterday.
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Dr Kara #NotABystander 💙🍎
(@1pluseipi) reported
@MorganBroadcast This is awful! Hoping @santanderuk & @VirginActiveUK sort out their respective security issues - and apologise!
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Ouch Mouse
(@OuchMouse8) reported
@MorganBroadcast @santanderuk And they wouldn’t let me close my account because there were pending transactions on it 🤡 I sincerely hope they get their **** together, and that something gets done because this is so beyond unacceptable
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Tracey Wilks #FBPE #GTTO #FBPPR, no DMs.
(@traceywilks2) reported
@MorganBroadcast Charlotte, I am so sorry and absolutely sickened by what has happened to you. Please keep us updated as I’m sure I’m not alone in wanting to know how this turns out. @santanderuk, as a customer I will watching to see how you deal with this.