Is Santander down in Staines, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (47%)
-
Login (21%)
-
Transactions (16%)
-
Website (12%)
-
Transfer (4%)
Live Outage Map Near Staines, Surrey, England
The most recent Santander outage reports came from the following cities: Willesden, London, Hounslow, Harrow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Willesden |
Website | |
| London |
Transactions | |
| Hounslow |
Transactions | |
| Harrow |
Mobile App | |
| Surbiton |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
-
Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy
(@RJProduction3) reported
@santanderuk morning, is there an issue with online payments today? Trying to pay @MeliaHotelsInt but keep getting message The issuing bank cannot be contacted. Try again later I’ve already authorised payment from the banking App ??
-
Mike G
(@MikeG926334) reported
@santanderuk I have been to Tottenham court rd Lewisham and Eltham to try to pay moNey into my account but no cash points accepting cash for deposits. ???? Wtf
-
Niall KC Fraser
(@EvoNeo32i) reported
@santanderuk really are letting me down. Due a refund after paying off old car. Over a month to get it but it was short. Contacted them and they apologised for THEIR mistake and said it would be in my bank within 3-5 working days… that was 17 days ago and still no refund.
-
*** Michelle Sweeting
(@Lez2BestFriends) reported
That stupid @santanderuk chat bot is feckin USELESS! I can’t log onto my mobile banking, it says my details are wrong and they’re not… HELP!
-
owen howe
(@owenhowe13) reported
@santanderuk I hope your ******* branches go up in flames I’m not even joking Imagine receiving a payment 3 days ago. Using that money. Then going to use more today for a block to be on my account. Two kids and I can’t access my money for “10 working days” die you bastards.
-
John Higham
(@johnshigham) reported
@santanderuk You are USELESS! Saturday on a bank holiday weekend & still no replacement debit card after reporting it lost on Monday morning. I have no means to replace my broken mobile phone because every online payment method other than debit card uses phone verification! 😡😡
-
jane.🌙👻🦇
(@poptarts_xx) reported
The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.
-
RSW
(@rosiwo1) reported
@santanderuk OTP for every fckn payment to existing payees, wtf is this fresh new hell?
-
🔥Nathan🔥
(@Nathan_istheone) reported
You one fked up bank that dont give a **** about their customers.... @santanderuk
-
Newsfromthefuture
(@Newsfromthefut4) reported
@Factor50JSA @santanderuk Hiya @Factor50JSA Hope you're well. ..and what could have been pension contributions are going into maintaining the freeholder's property asset value: defect-fixing, inflated service charges, commissions, permission and assignment fees, admin charges and mark-ups.