Santander

Is Santander down in Hounslow, Greater London, England?

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The latest reports from users having issues in Hounslow come from postal codes TW5.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hounslow, Greater London, England 05/13/2025 21:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (26%)

    Transactions (26%)

  3. Login (15%)

    Login (15%)

  4. Website (13%)

    Website (13%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Hounslow, Greater London, England

The most recent Santander outage reports came from the following cities: London, Hounslow, Cricklewood, Harrow and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomHounslow Transactions
United KingdomCricklewood Website
United KingdomHarrow Mobile App
United KingdomSurbiton Website
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe_Stead Joe Stead (@Joe_Stead) reported

    @ICooper @santanderuk @BankofScotland What. ********. Most of my banking is with Starling these days, and it's great. Especially with international stuff. I'm glad I avoid high street banks for this. I'm not looking forward to signing up for a mortgage with clowns like these.

  • Harry_Baxter1 Harry Baxter (@Harry_Baxter1) reported

    @santanderuk seem to have gone from the best to the worst customer satisfaction for existing customers...

  • Bigdave1227 HTAFC (@Bigdave1227) reported

    @santanderuk Is there a problem with the business web site?

  • SarahC1305 Sarah StupidStupidNon-Name (@SarahC1305) reported

    Is there something wrong with @santanderuk banking today? I’m trying to log in on safari to add a new account to pay them but it keeps taking me back to sign in!

  • LeanneSmartie Leanne (@LeanneSmartie) reported

    @santanderuk a payment has gone through twice to my credit card when one said on the app it hadn’t gone through it is now showing as pending and taking my account overdrawn can you please help?

  • SamMcMullen6 Sam McMullen (@SamMcMullen6) reported

    @santanderuk you are now the second bank that i have reported to the FCA for harrassing emails even though i am no loger a customer with you!!!

  • sugandhasri Sugandha Srivastav (@sugandhasri) reported

    @santanderuk I've been waiting on the phone for more than 40 mins. The assistant told me my account is going to be closed down if I don't talk to the relevant team. I asked if the team could call me when they're free, rather than me waiting for ages. Got a rude no... 1/2

  • thedecibelkid The Decibel Kid (@thedecibelkid) reported

    @santanderuk Hi, question (that the website doesn't answer) - what are the id requirements for 13-17 year olds opening accounts? I have two teenagers and am trying to get them set up

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @Mike_FT @santanderuk tell them to go to Southport Ormskirk or Chester branches where vulnerable people exempt according to govt rules can be guaranteed to be abused by rude aggressive staff provided: they are white they look inoffensive are not likely to bite back don't ask @santanderukhelp for help

  • injiduducu inji duducu (@injiduducu) reported

    @santanderuk please be less needy. I don’t want a customer satisfaction survey every time I use an ATM