Santander

Is Santander down in Hounslow, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hounslow, Greater London, England 11/21/2024 10:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (13%)

    Website (13%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Hounslow, Greater London, England

The most recent Santander outage reports came from the following cities: Wembley, London, Woking, Camden Town, Islington, Hounslow, Staines, Mitcham, Croydon and Feltham.

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City Problem Type Report Time
United KingdomWembley Mobile App
United KingdomLondon Login
United KingdomWoking Mobile App
United KingdomCamden Town Login
United KingdomIslington Website
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PJayy97672133 PJayy (@PJayy97672133) reported

    @santanderuk what a nightmare bank to deal with error after error zero customer service waited 35 to get a hand written receipt for my over the counter payment no apologies no one keeping me informed I have 2 keep asking what's happening dismissive can't be bothered attitude

  • EarthToWill Will Murray-Phillips (@EarthToWill) reported

    @santanderuk are you having an issue with your applications system online? I can't get past the first stage without it crashing!!! Thanks

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)

  • dismantlereset tear it down and wear a ******* mask #DemandBetter (@dismantlereset) reported

    @santanderuk it's impossible to get through to your data subject access request team. I've spent an hour on the phone today, twice cut off and having to jump back through your burning hoops, to no avail. Your data is incorrect and you sent my credit card to the wrong address.

  • sdf1981 Steven Foley (@sdf1981) reported

    @santanderuk Hello should be getting a new phone today how to I transfer my account to my new phone as can’t remember my log in details

  • DamienSwaby Damien Swaby (@DamienSwaby) reported

    @santanderuk @santanderukhelp Hi, do members of your staff usually put down the phone on customers?

  • sardave31 Sarah (@sardave31) reported

    @GarethGT0 @santanderukhelp @santanderuk Absolutely heartbroken - really hope they can sort yours out because this is an awful feeling.

  • knobalob Sophie A 👸🏼 (@knobalob) reported

    Trying to get through to the fraud team at @santanderuk and it keeps hanging up… Anyone wanna help?

  • markkennyfilm Mark Kenny (@markkennyfilm) reported

    @santanderuk I'm about to close my NatWest account down after 19 years with them over them blocking payments to Binance. When I work for money I intend to spend it on what I want, and not what my bank permits. Does Santander have any intention to do the same before I move over?