Sky

Sky Outage Report in Wye, Kent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Wye, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Wye, Kent, England 11/20/2025 18:40

November 20: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wye, Kent, England

The most recent Sky outage reports came from the following cities: Folkestone, Sittingbourne, Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Internet
United KingdomSittingbourne TV
United KingdomSittingbourne TV
United KingdomSittingbourne TV
United KingdomSittingbourne Internet
United KingdomSittingbourne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

  • ashfordhammer ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • jrma91 James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    @SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.

  • skibarette Julie (@skibarette) reported from Folkestone, England

    @SkySports VAR is ****

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • khorsey Kirsty Horsey (@khorsey) reported from Canterbury, England

    Hello @SkyHelpTeam - any issues with broadband in Kent? See lots of people saying they’re having problems and we’re similar - and can’t get the diagnostic tests to run on the website either? Middle light flashes amber for a bit then just goes blank...

  • tickers24 simon tickner (@tickers24) reported from Folkestone, England

    @OllieHolt22 @SkySports are disgusting.. Shoot down clubs for engaging talks into a ESL then say nothing about Newcastle buyers and Human rights.. A shocking narrative.

  • MaarkTugwell mark tugwell (@MaarkTugwell) reported from Sellindge, England

    Hey @SkyHelpTeam please help my frustrations. A Broadband engineer was meant to visit today with WiFi boosters. A TV engineer has visited without boosters. I am losing my patience.

  • Syeinkent Simon Roberts (@Syeinkent) reported from Chilham, England

    @SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • trfcfan2010 david moore (@trfcfan2010) reported from Canterbury, England

    Why don’t @SkySports put teams like tranmere on the tv so much more entertaining then this awful football

  • paigeware_ Paige (@paigeware_) reported from Sittingbourne, England

    @SkyHelpTeam hi, I have been calling the customer service line since it opened at 8:30, but it's advising the centre is shut. Can you advise if you're phone lines are working?

  • warbowdave Dave Weller (@warbowdave) reported from Chartham, England

    @SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.

  • khorsey Kirsty Horsey (@khorsey) reported from Canterbury, England

    @HaimAbraham @SkyHelpTeam Someone round the corner from us also with #sky broadband also has no internet - could it be a localised issue and not just us??

  • AngusWillson Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • BellBen88 Ben Bell (@BellBen88) reported from Hawkinge, England

    @skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.

  • DoctorDisco63 OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gilly7982 Gilly7982 (@gilly7982) reported

    @Will_Little9 @SkyUK I get what ur saying but I think most people are frustrated about having no information. It’s clearly a major issue so Sky should just say that rather than not respond.

  • Beth_Laing83 Bethany Laing (@Beth_Laing83) reported

    @lynnedixon14 @TheSquareTiger @SkyHelpTeam And in this day and age who the hell do open reach think they are not working weekends?? Wasn’t aware WiFi was a 9-5 mon - fri thing. No more word. They’ll have all buggered off home. Some of us still work from home!!!

  • MissSianR Sian Richardson (@MissSianR) reported

    @SkyHelpTeam can we have an update on the outage in Durham. I am wfh tomorrow!

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @SkyHelpTeam Hi guys, I'm trying to download one particular episode of a series on my Sky+ box and constantly see an "issues with broadband connection" error, yet I've downloaded others from this series? I have turned it off/on again. Cheers c

  • lynnedixon14 lynne dixon (@lynnedixon14) reported

    @Beth_Laing83 @TheSquareTiger @SkyHelpTeam If its down for over 24 hours we can get something called loss of service credit. Wonder how much it is. Hopeless that they are dependent on open reach. Deeply unimpressed

  • katiem430 Katie Metcalf (@katiem430) reported

    @SkyHelpTeam any updates on the Internet in Durham? Been off for over 9 hours! Me and my partner both working from home tomorrow. Any updates on the actual problem would be good! Appreciate you are working hard on it!

  • skizzbit Shelagh Clark (@skizzbit) reported

    @SkyUK NO NO NO NO NEVER NEVER NEVER

  • Will_Little9 Will (@Will_Little9) reported

    @gilly7982 @SkyUK Virgin media were the same and not giving much information out, the only time anyone was given information from them was when it was fixed which was 11 hours after it went down

  • Cymru_Jay jay 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇺 (@Cymru_Jay) reported

    @SkyHelpTeam Thanks for your reply, Claire. Someone on Sky Community has since explained that I now need an app password for each device rather than my Sky password. I have done this and the issue is resolved.

  • Dunollie_Don Oban-Red (@Dunollie_Don) reported

    @rachxbuk @SkyUK Cancel DD , they will cut you off soon after is not paid , trust me, thats how i got away from them.