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Sky

Sky Outage Report in Wye, Kent, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Wye, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Wye, England

The most recent Sky outage reports came from the following cities: Sittingbourne, Canterbury, and Ashford.

CityProblem TypeReport Time
Sittingbourne TV 18 days ago
Canterbury TV 2 months ago
Ashford Phone 2 months ago
Canterbury TV 2 months ago
Canterbury TV 2 months ago
Ashford Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

  • gavin96391533
    gavin (@gavin96391533) reported from Ashford, England

    I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental

  • HighlandDiane
    Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, England

    We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • benh1973
    Ben H (@benh1973) reported from Boughton Aluph, England

    @SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.

  • khobr1en100
    Kevin O'Brien (@khobr1en100) reported from Ashford, England

    @SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.

  • dunmanifestin
    Arron (@dunmanifestin) reported from Folkestone, England

    Hi @SkyHelpTeam my sky q box keeps randomly not connecting to my home network. Every other device in the house keeps its connection. Has done this since day 1 in early July. Thought it may be a router issue, but have since upgraded to @NETGEAR #orbi

  • RichieTrucker
    Richie (@RichieTrucker) reported from Ashford, England

    @SkyHelpTeam Thanks. It appears a magic reset solved the issue

  • simoncoid
    simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • Lolodimow
    LO-LO DIMOW (@Lolodimow) reported from Folkestone, England

    @SkyHelpTeam my broadband has been pretty bad week and is now down completely. I have reset and tested but comes on then off again. no live chat available. please advise asap

  • tomcafc
    Tom Jordan (@tomcafc) reported from Hawkinge, England

    @SkySports Suck it up Chesterfield, with real football cancelled we need you poverty teams still open so we can get our football fix

  • abby249abby
    Abby catherine (@abby249abby) reported from Ashford, England

    My broadband has been nothing but slow and nothing will load .. step it up @SkyUK

  • skibarette
    Julie (@skibarette) reported from Folkestone, England

    @SkySports VAR is ****

  • callumsmith1510
    Callum Smith (@callumsmith1510) reported from Lympne, England

    @louis_wr @SkySports My bad, thought you supported Leeds

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

  • sittingbourneTA
    JBL (@sittingbourneTA) reported from Sittingbourne, England

    @grandetoro1949 @SkyFootball @SkySports It's the Swiss one I'm commenting on, player get a half bump and trips himself up - never a penalty

  • MarkBuckland73
    Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • fatimacarolina_
    Fátima Carolina (@fatimacarolina_) reported from Folkestone, England

    WORST COMPANY IN THE UK @SkyUK

  • BakerBouy
    Paul Baker (@BakerBouy) reported from Folkestone, England

    Loyal customer for over 20 years @skyUK. BT scrap line rental for those with no phone, Sky add £18.99 onto TV package’s. Cancelled as you want £20 Admin fee, Deal increased during the call. Not Happy App GREAT NEWS package has changed with only half the package being cancelled 😡

  • seekharbourloz
    seekharbourloz (@seekharbourloz) reported from Ashford, England

    Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

  • DollyATL
    Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_tapley
    Matt Tapley (@matt_tapley) reported

    @SkyHelpTeam That doesn’t seem very helpful considering an issue on your end means I can’t make calls?…

  • gdesjardins_ml
    Guillaume Desjardins (@gdesjardins_ml) reported

    @actionfrauduk I have fallen victim to id. theft involving @SkyHelpTeam and left with thousands of pounds of debt. I am in a quagmire with Sky delegating to ActionFraud, no evidence that AF is investigating, and CEDR complaint scheme being ill-suited to non-customers. Help!

  • oddcog_
    JoJo (@oddcog_) reported

    @SkyHelpTeam Hello. I’m trying to set up a new Apple TV but when I try and login it says “Something went wrong. Please try again.” Still able to use iPhone and my Mac without an issue.

  • TomJarv40234281
    Tom Jarvis (@TomJarv40234281) reported

    @SkyHelpTeam had an issue with my TV signal for weeks now and it's finally no signal, been through all the trouble shooting and still nothing. Can someone please reach out to me? 4 years a multiroom customer and paying for no TV currently!

  • EBlatcher
    Emma Hodge (@EBlatcher) reported

    @SkyHelpTeam I am@also unable to use demand! Have spent ages following on line help and completed a factory reset! This isn’t a great experience for the money that I pay monthly!

  • wdlea
    Warwick Lea (@wdlea) reported

    @lauracreaven @SkyHelpTeam Check some of the mobile providers. If you can get 5g where you are there are excellent deals from suppliers like 3. Otherwise use the independent broadband availability checkers. £30 for what sounds like upto 10mb broadband is poor.

  • x_Jables_x
    Jacqueline Shaw (@x_Jables_x) reported

    @SkyHelpTeam It says the Internet is down on my router

  • d_m_r_cassidy
    David Cassidy (@d_m_r_cassidy) reported

    @SkyHelpTeam not long rang and spoke to sky vip broadband number, most helpful, unfortunately the openreach number provided to follow up investigations in the CT5 area is not really suitable as there is no human help, only bot provided info. Can you help me via dm?

  • renwick_84
    Gavin Renwick (@renwick_84) reported

    @SkyHelpTeam broadband down in Droylsden, Mcr. Done the usual restarting router and followed Sky online help to test connection 5 times so far and it says the connection is fine. It obviously isn’t tho as I have no internet! Not good when trying to work from home.

  • Bchduty
    Crystal Duty (@Bchduty) reported

    @gxbriella_ @SkyHelpTeam Mine too got same issue recently but @roy_cybertech on twitter helped me out. Message him now