Sky outages and service status in Wye, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Sky generated 1 outage signal in the last 24 hours around Wye, including 1 direct report.
- The most common problems reported in this area mention Phone and TV.
- The most recent signal from this area was received Aug 14, 8:38 AM GMT+1.
- Phone (75%)
- TV (25%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Wye, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wye, England
The most recent Sky outage reports came from the following cities: Canterbury, Ashford, Sittingbourne, and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 12 hours ago |
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Phone | 1 day ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Pezza (@pezza1) reported from Ashford, England@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Ben Crook (@ben_crook) reported from Herne and Broomfield, England@SkyHelpTeam @AppleTVPlus for some reason today there is no sound on my Apple TV app which I use through my sky Q box. Sound works on everything else like other apps and normal tv. Please help
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Eamonn (@mrsmoke1963) reported from Ashford, England@SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care
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Tom Jordan (@tomcafc) reported from Hawkinge, England@SkySports Suck it up Chesterfield, with real football cancelled we need you poverty teams still open so we can get our football fix
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Kirsty Horsey (@khorsey) reported from Canterbury, England@HaimAbraham @SkyHelpTeam Someone round the corner from us also with #sky broadband also has no internet - could it be a localised issue and not just us??
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Pezza (@pezza1) reported from Ashford, England@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Simon Roberts (@Syeinkent) reported from Chilham, England@SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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James Anderson (@jrma91) reported from Faversham, England@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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Arron (@dunmanifestin) reported from Folkestone, EnglandHi @SkyHelpTeam my sky q box keeps randomly not connecting to my home network. Every other device in the house keeps its connection. Has done this since day 1 in early July. Thought it may be a router issue, but have since upgraded to @NETGEAR #orbi
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Ben Bell (@BellBen88) reported from Hawkinge, England@skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.
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seekharbourloz (@seekharbourloz) reported from Ashford, EnglandBrilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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simon coid (@simoncoid) reported from Faversham, England@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England@SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.
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Callum Smith (@callumsmith1510) reported from Lympne, England@louis_wr @SkySports My bad, thought you supported Leeds
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Richie (@RichieTrucker) reported from Ashford, England@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK You keep advertising these new customer prices, surely this is a sleep in the face to all is loyal customers that just want a fair deal
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!
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cupid12 (@seanwithers) reportedCan we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam
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andy (@andy48217648149) reported@cxdi55 @skytv @SkyHelpTeam been with virgin since 07 new customers always get lower price, best to phone up near end of contract saying you are going to cancel they'll lower it abut, I've got gig line with them for 34
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RustyRover852 (@RustyRover852) reported@cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".
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❗️Nobody’s friend❗️ (@DaDitties) reported@cxdi55 @skytv @SkyHelpTeam Cancel your contact and if you have someone else living in your household ask them to open a new account with sky to receive the new deals for new customers then do the same again when that’s up for a renewal Keep changing customers and keep bills down
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Richy (@MTFC_RIch) reported@cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%
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Sanfairyann (@suzickles) reported@cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty
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Ravensthorpe (@Aaron_UK00) reported@cxdi55 @skytv @SkyHelpTeam They where a joke 10 years ago, I’ll never make that mistake again. Overpriced **** TV
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Trash Flowers Trucker Hats (@TFtruckerhats) reported@BarcaUniversal @SkySports Shut ******** up and play you idiot
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Everything is a lie (@GrahamBlundell2) reported@davidhoyland @SkyHelpTeam You have to go in to TV and shows it half way down, don't ask why they moved it