Sky

Sky Outage Report in Wye, Kent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Wye, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Wye, Kent, England 12/16/2025 18:35

December 16: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wye, Kent, England

The most recent Sky outage reports came from the following cities: Sittingbourne, Canterbury, Folkestone and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSittingbourne Internet
United KingdomCanterbury Internet
United KingdomFolkestone Internet
United KingdomSittingbourne TV
United KingdomSittingbourne TV
United KingdomSittingbourne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • paigeware_ Paige (@paigeware_) reported from Sittingbourne, England

    @SkyHelpTeam hi, I have been calling the customer service line since it opened at 8:30, but it's advising the centre is shut. Can you advise if you're phone lines are working?

  • DoctorDisco63 OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • skibarette Julie (@skibarette) reported from Folkestone, England

    @SkySports VAR is ****

  • AngusWillson Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • tickers24 simon tickner (@tickers24) reported from Folkestone, England

    @OllieHolt22 @SkySports are disgusting.. Shoot down clubs for engaging talks into a ESL then say nothing about Newcastle buyers and Human rights.. A shocking narrative.

  • warbowdave Dave Weller (@warbowdave) reported from Chartham, England

    @SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • khorsey Kirsty Horsey (@khorsey) reported from Canterbury, England

    Hello @SkyHelpTeam - any issues with broadband in Kent? See lots of people saying they’re having problems and we’re similar - and can’t get the diagnostic tests to run on the website either? Middle light flashes amber for a bit then just goes blank...

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    @SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.

  • ashfordhammer ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • BellBen88 Ben Bell (@BellBen88) reported from Hawkinge, England

    @skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.

  • khorsey Kirsty Horsey (@khorsey) reported from Canterbury, England

    @HaimAbraham @SkyHelpTeam Someone round the corner from us also with #sky broadband also has no internet - could it be a localised issue and not just us??

  • MaarkTugwell mark tugwell (@MaarkTugwell) reported from Sellindge, England

    Hey @SkyHelpTeam please help my frustrations. A Broadband engineer was meant to visit today with WiFi boosters. A TV engineer has visited without boosters. I am losing my patience.

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • Syeinkent Simon Roberts (@Syeinkent) reported from Chilham, England

    @SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks

  • jrma91 James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • trfcfan2010 david moore (@trfcfan2010) reported from Canterbury, England

    Why don’t @SkySports put teams like tranmere on the tv so much more entertaining then this awful football

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrShawnTRods MrShawnTRods (@MrShawnTRods) reported

    Internet still not working after hours... @SkyHelpTeam

  • zack_zack123456 zack lauriston (@zack_zack123456) reported

    @SkyHelpTeam your service is absolutely appalling. Plagued with issues this full year and you deliberately send your customers round in circles on the phone. Absolutely unacceptable. Whenever will ally be back up and running tonight? #loosingacustomerof4years

  • srobbo28 parklane123 (@srobbo28) reported

    @SkyHelpTeam Have problems with broadband any idea on how long we will be affected

  • damienluxton84 Damienluxton84 (@damienluxton84) reported

    @Markybabar @SkyHelpTeam my internet speed been down 3 days i not sure if it my equipment or this now i just bought new wires and micro filters ll

  • angiebean1983 angiebean1983 (@angiebean1983) reported

    @SkyHelpTeam You need to hurry up and figure this out!!! I’ll be expecting a loss of service discount this is ridiculous

  • mrjamiecrystal Jamie Crystal (@mrjamiecrystal) reported

    @SkyHelpTeam Hi, do you know if the issue will be fixed in the morning? I have to wfh and am wholly reliant on an internet connection to do my job. Thanks!

  • gczxnn georgina / babybluexii (@gczxnn) reported

    @SkyHelpTeam Yes, and this issue has been happening all afternoon. Super irritating, it’s showing up on the Sky Wifi box as all green lights, but on all my devices, it isn’t working. No sign of the wifi working on my Xbox, or the TVs. This needs to be sorted ASAP.

  • JayKCasting JayK (@JayKCasting) reported

    @SkyHelpTeam I would like to register a complaint. I am currently working from home and my work has been incredibly affected by the broadband situation. I would appreciate someone from customer service contact me. Thank you.

  • Neddrs Nedders (@Neddrs) reported

    @SkyHelpTeam @dl257063433 Am I right in saying the Express managed to write and publish an article on your broadband **** up about FOUR hours ago and you still don't know the problem? Your DNS servers are ******, you morons, Google's Public DNS (8.8.8.8) is working fine. Shamefully ****, though.

  • bigwarmbear Chris Brown (@bigwarmbear) reported

    @SkyHelpTeam hi there. Any idea how close to a fix we are? I’m getting dangerously close to having to make conversation with my family...