Sky outages and service status in Wye, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wye, England

The most recent Sky outage reports came from the following cities: Canterbury, Ashford, Sittingbourne, and Faversham.

City	Problem Type	Report Time
Canterbury	Phone	12 hours ago
Ashford	Phone	1 day ago

Nearby cities with recent reports

Community Discussion

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Sky Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Pezza (@pezza1) reported 35 seconds ago from Ashford, England

  @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

• 
  Fátima Carolina (@fatimacarolina_) reported 5 minutes ago from Folkestone, England

  WORST COMPANY IN THE UK @SkyUK

• 
  Ben Crook (@ben_crook) reported 6 minutes ago from Herne and Broomfield, England

  @SkyHelpTeam @AppleTVPlus for some reason today there is no sound on my Apple TV app which I use through my sky Q box. Sound works on everything else like other apps and normal tv. Please help

• 
  Eamonn (@mrsmoke1963) reported 21 minutes ago from Ashford, England

  @SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care

• 
  Tom Jordan (@tomcafc) reported 22 minutes ago from Hawkinge, England

  @SkySports Suck it up Chesterfield, with real football cancelled we need you poverty teams still open so we can get our football fix

• 
  Kirsty Horsey (@khorsey) reported 23 minutes ago from Canterbury, England

  @HaimAbraham @SkyHelpTeam Someone round the corner from us also with #sky broadband also has no internet - could it be a localised issue and not just us??

• 
  Pezza (@pezza1) reported 25 minutes ago from Ashford, England

  @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

• 
  Simon Roberts (@Syeinkent) reported 25 minutes ago from Chilham, England

  @SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks

• 
  Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported 26 minutes ago from Ashford, England

  @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

• 
  James Anderson (@jrma91) reported 31 minutes ago from Faversham, England

  @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

• 
  Ian Hewett (@HewettIan) reported 32 minutes ago from Kennington, England

  @SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial

• 
  Ian Hewett (@HewettIan) reported 33 minutes ago from Kennington, England

  @SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk

• 
  Arron (@dunmanifestin) reported 39 minutes ago from Folkestone, England

  Hi @SkyHelpTeam my sky q box keeps randomly not connecting to my home network. Every other device in the house keeps its connection. Has done this since day 1 in early July. Thought it may be a router issue, but have since upgraded to @NETGEAR #orbi

• 
  Ben Bell (@BellBen88) reported 43 minutes ago from Hawkinge, England

  @skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.

• 
  seekharbourloz (@seekharbourloz) reported 46 minutes ago from Ashford, England

  Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

• 
  simon coid (@simoncoid) reported 46 minutes ago from Faversham, England

  @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

• 
  Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported 51 minutes ago from Ashford, England

  @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

• 
  Callum Smith (@callumsmith1510) reported 54 minutes ago from Lympne, England

  @louis_wr @SkySports My bad, thought you supported Leeds

• 
  Richie (@RichieTrucker) reported 56 minutes ago from Ashford, England

  @SkyHelpTeam Thanks. It appears a magic reset solved the issue

• 
  Ian Hewett (@HewettIan) reported 58 minutes ago from Kennington, England

  @SkyUK You keep advertising these new customer prices, surely this is a sleep in the face to all is loyal customers that just want a fair deal

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@AdamH_Ash) reported 1 minute ago

  @cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!

• 
  cupid12 (@seanwithers) reported 2 minutes ago

  Can we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam

• 
  andy (@andy48217648149) reported 6 minutes ago

  @cxdi55 @skytv @SkyHelpTeam been with virgin since 07 new customers always get lower price, best to phone up near end of contract saying you are going to cancel they'll lower it abut, I've got gig line with them for 34

• 
  RustyRover852 (@RustyRover852) reported 6 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".

• 
  ❗️Nobody’s friend❗️ (@DaDitties) reported 6 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Cancel your contact and if you have someone else living in your household ask them to open a new account with sky to receive the new deals for new customers then do the same again when that’s up for a renewal Keep changing customers and keep bills down

• 
  Richy (@MTFC_RIch) reported 6 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%

• 
  Sanfairyann (@suzickles) reported 9 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty

• 
  Ravensthorpe (@Aaron_UK00) reported 10 minutes ago

  @cxdi55 @skytv @SkyHelpTeam They where a joke 10 years ago, I’ll never make that mistake again. Overpriced **** TV

• 
  Trash Flowers Trucker Hats (@TFtruckerhats) reported 11 minutes ago

  @BarcaUniversal @SkySports Shut ******** up and play you idiot

• 
  Everything is a lie (@GrahamBlundell2) reported 16 minutes ago

  @davidhoyland @SkyHelpTeam You have to go in to TV and shows it half way down, don't ask why they moved it