1. Home
  2. Companies
  3. Sky
  4. Wye, England
Sky

Sky Outage Report in Wye, Kent, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Wye, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Wye, England

The most recent Sky outage reports came from the following cities: Sittingbourne, Canterbury, and Ashford.

CityProblem TypeReport Time
Sittingbourne TV 19 days ago
Canterbury TV 2 months ago
Ashford Phone 2 months ago
Canterbury TV 2 months ago
Canterbury TV 2 months ago
Ashford Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

  • TheTestingMuse
    David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • trfcfan2010
    david moore (@trfcfan2010) reported from Canterbury, England

    Why don’t @SkySports put teams like tranmere on the tv so much more entertaining then this awful football

  • tickers24
    simon tickner (@tickers24) reported from Folkestone, England

    @OllieHolt22 @SkySports are disgusting.. Shoot down clubs for engaging talks into a ESL then say nothing about Newcastle buyers and Human rights.. A shocking narrative.

  • JackG1210
    Jack Godden (@JackG1210) reported from Ashford, England

    @SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.

  • khorsey
    Kirsty Horsey (@khorsey) reported from Canterbury, England

    Hello @SkyHelpTeam - any issues with broadband in Kent? See lots of people saying they’re having problems and we’re similar - and can’t get the diagnostic tests to run on the website either? Middle light flashes amber for a bit then just goes blank...

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • laurenjean23
    Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

  • Syeinkent
    Simon Roberts (@Syeinkent) reported from Chilham, England

    @SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks

  • paigeware_
    Paige (@paigeware_) reported from Sittingbourne, England

    @SkyHelpTeam hi, I have been calling the customer service line since it opened at 8:30, but it's advising the centre is shut. Can you advise if you're phone lines are working?

  • ianswatman
    Ian Swatman (@ianswatman) reported from Sturry, England

    @SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.

  • MaarkTugwell
    mark tugwell (@MaarkTugwell) reported from Sellindge, England

    Hey @SkyHelpTeam please help my frustrations. A Broadband engineer was meant to visit today with WiFi boosters. A TV engineer has visited without boosters. I am losing my patience.

  • ashfordhammer
    ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • khorsey
    Kirsty Horsey (@khorsey) reported from Canterbury, England

    @HaimAbraham @SkyHelpTeam Someone round the corner from us also with #sky broadband also has no internet - could it be a localised issue and not just us??

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • AngusWillson
    Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • jrma91
    James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • BellBen88
    Ben Bell (@BellBen88) reported from Hawkinge, England

    @skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • warbowdave
    Dave Weller (@warbowdave) reported from Chartham, England

    @SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • photographerXA
    Josh Packham 🌸 (@photographerXA) reported

    @SkyHelpTeam So what content does sky even have that’s worth watching. You did this with Westworld too. I don’t agree that this is our if your control. You’re selling a service of which content should be available with due time to watch it. Of course you have terms of service which say this.

  • iantupper1984
    ian tupper (@iantupper1984) reported

    @SkyHelpTeam They have told me so many different stories it’s not good enough and it’s 8 weeks of lack of service I will be going to ofcom as this shouldn’t of happened

  • HarveyFlitch
    Percodan (@HarveyFlitch) reported

    @SheffUtd25 @SkySports So we should play football when it rains because we don't want to interrupt the English premier league, Duke caboom?

  • Tich_gunner
    Tich (@Tich_gunner) reported

    I support @Arsenal and will no longer pay for @SkySports and @premierleague can get lost too! The Arsenal v Manchester city game was rigged. You lost are so corrupt, I'm done with you!!!

  • TeeUK5
    Tel (@TeeUK5) reported

    Hey @SkyHelpTeam how do I remove @btsport from my subscriptions? I thought you lot were bad but today that shower took it to the next level. I need to cancel it ASAP.

  • Mgg3981
    Andy M. Lloyd (@Mgg3981) reported

    @ianthomasgk @eoyebadejo @SkySports Only because of the way you started. Have your view but don't tell me to bury my head in the sand and call me an idiot for actually having source material. It's the jabs that have been making people ill. Everyone knows that now except for the biased.

  • NeilSillett
    Neil Sillett (@NeilSillett) reported

    @SkySports **** what will they do for a winger now ?

  • auroamai
    auroamai (@auroamai) reported

    @SkyHelpTeam well now my internet is not working in my area seriously Is the internet down in CO16?

  • onefootpicaday
    Mr Feetweet (@onefootpicaday) reported

    @meganangela96 @SkyUK Same in South London. Ruined two games of football so far. Maybe should divert some of the limitless betting advertising income to upgrade of the broadband network?

  • LWhelan8
    Lofty.... (@LWhelan8) reported

    @SkySports Just another load of ****. To add to the **** theve already got.