Sky Outage in Stanmer, East Sussex, England

@SkyHelpTeam - Been having a problem with my broadband for months. Reported again today and call appears to have been closed without further action. Tried to call and email with no answer. Please help

Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff

@misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh

@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol

@SkyHelpTeam Hello our Sky Q mini signal keeps cutting out. The problem has been getting worse. Can't find online chat on website. Its been reset a lot. Help

Absolutely appalled with @SkyHelpTeam . They have a phone number for reporting deaths, their staff member refused to help and actually put the phone down! How about a bit of empathy.

@SkyHelpTeam It has been down since Tuesday night. I can’t get thru on the help website as it keeps timing out and when I call you say to hang up because I don’t fit into the categories. Please can you help. It is causing major problems with work!

Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.

@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport

@SkyHelpTeam any known issues in the Hove BN3 area, our wifi dropped about 30 mins ago

@SkyHelpTeam I am trying to pause my Sports subscription on website but no confirmation it has been successful. Customer since 1992, not much longer.

@carlton1512 @SkyUK @SkyHelpTeam Cancel your direct debit at Bank, you'll soon hear from them then.

@SkyHelpTeam @DJMattingley Well I for one will be cancelling all my sky subscription if you don't sought out the pausing issue of @SkySports ....I have been a loyal customer for 20 years ........extremely dissatisfied customer.

I guess it's probably time to cancel @SkySports as I can't see any sport happening for months 🙄🙄 #Coranovirus

@SkySports Don’t worry Klopp, many have been in your current position on football manager. There is a support group here if you need it.

@Carra23 @SkySports Pretty sure most people were watching in the hope that Liverpool lost. I’ve never know a group of fans so self centred and insufferable.

@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed

@SkyHelpTeam my internet is down AGAIN, it’s getting ridiculous now, I’ve tried all the steps online & this is like the 3rd time in the last 6 weeks it’s gone down!

@SkySports disgraceful you never made a point on the Scottish teams results in Europe tonight #thedebate.

@SkyHelpTeam ur service is f-img shocking absolutely had enough

@SkyHelpTeam I can only tweet this because of my phone data. switching to @SkyUK was the worst decision ever. such poor quality service. I’m definitely switching back to BT

@SkyHelpTeam why is my network so poor after 11pm everyday? I can’t use my WiFi because of low bandwidth every day yet I’m paying a hefty bill every month. what is going on?

@SkyUK Cinema never have films I want to watch and @PrimeVideo always want to charge for them.

Guys I’ll be giving out the times in which the video will be out: - England 12:00pm (BST) - eastern time 7:00am (ET) - Germany time 13:00pm Sorry for delay All blame goes to my terrible internet connection @SkyUK for giving me the worst experience of network I’ve ever had.

@SkySports Maybe he should have concentrated on the game rather than a symbolic gesture that means **** all

@SkyHelpTeam I've also done all the connect it with the ethernet cable, and take off the filter and plug in direct, and unplug the phone, and plug direct into router, but it's not here, it doesn't help? That's why you said you'd optimise the line

@cookier316 @CamMirto @SkySports Salah has never ever dived, remember that

@SkyHelpTeam sort your **** out clear problem with sky q mini box’s use as a hotspot, relays awful connection and no way to disable it as a booster, multiple people with the same problem, poor once again

@prasiet @skysports_bryan @SkySports Because the officials have never kicked a football. During sports at school they were in knitting classes.

@paulmichelle78 @skysports_bryan @SkySports I know it isn’t. They don’t give a **** about what the fans want or how fair it is. I hate it. ******** officials helping **** head officials