Sky Outage in Hassocks, West Sussex, England

@SkyHelpTeam Been trying since Fri to access emails. Can't even get through on the phone - just sends me to help with broadband!!

@SkyHelpTeam hi team, I have a query re my phone number. It’s showing my old one. I can’t find any email/sms or live chat options to help... manuals don’t help either. Please advise

@sebmake1 @TheWho @SkyHelpTeam That hurts mate!! I think Duncan is down there watching.

@SkyHelpTeam up to five days to fix our no internet or phone !!!!!!!!

Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.

@SkyHelpTeam can't remember the name of who I just spoke to but he was super helpful & we had a great chat 👌😂 Top customer service

@SkyUK pay a fortune for my package but signal is rubbish tonight on my tv chicca

@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡

Can’t download any catch up programmes on @SkyUK #Help

@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel

@SkySports just can’t help themselves can they, the camera was on Southgate and they still had to mention poch and @ManUtd !! Even @Carra23 sounded fed up with it, give it a rest! #spurs 🙄

@SkyHelpTeam tried to cancel my sky TV yesterday. You were closed. Tried today, got cut off twice. Tried to login on your website, get an error. Let me leave please!

@SkyHelpTeam hi can someone help regarding pairing a box and card... Want to make sure I've done it correctly

The fact that the reminder function no longer exists since upgrading to #SkyQ is shit. At least give me the option to enable or disable it @SkyHelpTeam #iwantmyreminderback #skytv

@SkyUK has to have the worst customer service ever. No TV over Christmas because their engineers are too busy. Should have gone with Virgin! 🤬

No matter how many adverts you run @SkySports #WhyteChisora is never a box office event. A domestic heavy weight fight stop milking fight fans. #WontPay

@SkyHelpTeam It’s not any help I have more than 1 issue

@SkyUK Omg there is help

@SkyHelpTeam That doesn’t help my bank account today. If you feel it’s acceptable to leave someone without any money & say oh it will take 3-5 working days then shame on you If we are late with a payment we are bombarded with calls texts emails message through app! Virgin in my area now!

@ChrisSharples20 @SkyHelpTeam I sent a tweet early afternoon! I’m at the hospital with a very sick friend & because of their incompetence have been left without any money. If it wasn’t so serious it would be laughable! Nearly 30 years as a sky customer & they don’t care

@SkyHelpTeam I had an email Monday saying my bill hadn’t been paid. Strange as I pay by DD. I paid online by card but the DD had gone out. I’m now £70 short in my bank account & been put in an unauthorised overdraft! Customer for 30 years! Not happy

@dalejohntranter @SkyUK No chance mate. It's all about the new customer not loyal ones. Happens every where

@aj_Horsham @SkyHelpTeam Is that after they fix high speed broadband and increasing monthly package costs and a phone line that by time you’ve negotiated it you’ve forgotten why you called up 🙄

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

@LouiseThorogood @SkyUK Having put my point across to @SkyUK I found the operator very polite and amenable. I had my query resolved within 10 minutes achieving an upgrade which I was very pleased with. Hopefully @LouiseThorogood you will experience the same customer service from #SkyUK 🤞🤞🤞

Top class customer service from @SkyUK pleasant helpful staff who value long term customer loyalty. Thank you 👍👍👍

This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

Terrible service from @SkyHelpTeam my hard drive has gone and because I work Monday to Friday I have to pay £15 premium for a Saturday call out! So a multimillion company don’t realise people work during the week! #disgusting

@SkyUK 8 days now trying to get someone competent enough to sort my home move, truly awful customer service

@SkyHelpTeam hi how do we cancel out pathetic fibre

@SkyHelpTeam Hi Sky. Seem to be having an issue with my broadband connection in Burgess Hill (Leylands Park). Is this a known fault? Been over 24 hours.

@virginmedia Hi MK, @virginmedia I've done all checks, status checks etc .... it's simply poor delivery of service. Is NOT my issue this is @virginmedia fault. There's time to sort it out & start providing good #CustomerService I see @SkyUK have commented, let's see what they have to say.

Fed up with calling @virginmedia & wasting my time. #CustomerService needs to rapidly improve or will cancel as contract failed by supplier & then return to @SkyUK All neighbours told WiFi boosters free by direct sales BUT told at install have to pay!? Complaint to @Ofcom ?

Sadly, after less than month with @virginmedia thinking of returning to @SkyUK , not necessarily because of services but due to appalling #CustomerService Also, cabled #broadband is consistently v poor. - mis-sold by direct salesman - mess left by install team - services poor

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

@SkyUK Hi yes I’m going to pm you now virgin is so shit it’s unreal

@SkyUK finding it odd that since sky fibre came out I’ve had issues with my internet connection on sky Q. That’s one way to get us to buy it hey??…

Hi @SkyHelpTeam are there Fibre Broadband issues in Burgess Hill? Or is it just us? No connection for about 30mins now

Another company to add to my TERRIBLE customer service list. Been on hold to @SkyHelpTeam for 45 minutes!

United lose so obviously @SkySports #mnf spend 40mins talking about @ManUtd problems and not how good @SpursOfficial were!! Analyse the game then talk about the pros and cons of the teams.

Thanks @SkyUK for totally spoiling a movie experience y say a movie is ready to watch when half way thru it stops and says needs to download totally shit service I’ll be cancelling tomo #ripoff

@SkyUK 90% of the time I can’t watch tv because this always happens. Tried calling and asking for help but the same shit advice is given and nothing works. Never had trouble before I got sky Q. Absolute piss take. This has been on going for over 6 months now! Disgraceful.

@SkyHelpTeam I’m looking forward to Sky providing the service I am paying through the nose for. #poorservice #broadband #virginmedia

@SkyHelpTeam Do you actually ever help anyone or do you divert to others? How about you actually help me, would that be too much to ask.?

@SkyHelpTeam I explain we have no internet and your help team tell me to Facebook Mess. Sky Help Team...if only I had internet...3 days after your engineers visit it’s worse than ever. We have Sky TV, Broadband, phoneline and 3 mobile contracts and I am very close to cancelling.

@SkyHelpTeam I’m so glad you are happy. How about replying to my tweet where I ask you if there is a connectivity problem in Hove. The engineer was here on Monday, since then things have declined further. Our internet keeps cutting out.

@SkyHelpTeam Intermitant Internet today after the engineers visit yesterday. Is there a connectivity issue in Hove?

@UKTV @virginmedia Moved landline & broadband to @SkyUK yesterday & having #SkyQ installed tomorrow, plus they’ve saved us over £50 per month. Still not surprised at the rudeness of @virginmedia ‘customer service’ (laughable) when we called to give notice, showed their true colours there!!!

@SkyHelpTeam hi my fibre is down again since lastnight

@SkyHelpTeam my sky fibre is down cannot get hold of you had enough of your rubbish service how do I cancel? Not paying termination fee virgin here we come

@SkyUK fix your broadband seriously this is really p*ssing me off

@SkyHelpTeam can’t stream cause this bad network. Getting 1000k ms sorry guys

@PatrickTimmons1 @ForwayOliver Skysports has become one of the worst transfer news outlets

@PatrickTimmons1 @ForwayOliver Skysports has become one of the worst transfer news outlets

@SkyHelpTeam All night shit connection missed half the darts sky q joke shit shit shit we pay £130 a month been customers for about 20 years sky q waste of money ****** shit shit shit . More than pissed off first time I've used shit box with broadband booster . What shit

@SkyHelpTeam Signed up 2 weeks ago for new mobiles for me n the wife. Nowhere near enough characters on here to tell the shambles of what’s happened since!! Been a Sky customer for 25 years. Utter disgrace!!

@SkyHelpTeam having major problem with internet and no connection to sky q mini box please advise

@SkyNews What a load of horse shite.... just for this @SkyNews @SkyHelpTeam I'm cancelling my subscription. 'Manspreading' never heard such crap in all my life. ✊💦

@SkyHelpTeam any reason why every recording I set fails due to a ‘technical fault’ worst feature ever!

@barryfg @andyoneill26 @SkySports I don't pay for no landline. Wtf would I pay for something I don't use lol