Sky Outage Report in Pontefract, City and Borough of Wakefield, England
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The latest reports from users having issues in Pontefract come from postal codes WF9.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Sky outage reports came from the following cities: Leeds, Barnsley, Normanton and Pontefract.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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chris ratcliffe (@titchrat66) reported from Barnsley, England
@SkyHelpTeam is there a problem with the Internet in S70 postcode area.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam It's the exact same story with fibre to the flats on the estate - they either ignore us, or come up with another excuse as to why they have to delay doing anything about it and then ignore us again. All while they're here every day connecting up houses and fixing their network.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam Hopefully! Like I've said before, it's not Sky's fault as they can't do anything on the network. It's not right that I'm having to raise a complaint about a completely separate company with yourselves, as that company won't take any responsibility for what they've done.
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Stewart (@StewForsyth) reported from Leeds, England
@OpenreachHelp @SkyHelpTeam So I'm sorry David, but I've heard all this before and nothing happens. There are engineers ever present on our estate, allegedly fixing faults - please ask them to look at and fix the biggest fault of the lot, our line to the exchange.
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chris ratcliffe (@titchrat66) reported from Barnsley, England
@SkyHelpTeam is there still a problem with the Internet in S70 5EQ area barnsley.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam I think this has been with your own complaints department (not that it was a complaint against Sky, it's not your fault, just that they could talk to Openreach), but even they couldn't get anywhere.
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Mike dearden (@Mdearden79) reported from Leeds, England
@SkyHelpTeam for info, I’m currently on my mobile providers 4G as the WiFi is not good enough to support sending this tweet and Luce streaming the tv.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam The only way that can happen is if Openreach come out and do something. Their attitude appears to be that it isn't their fault and they've refused to take any responsibility since. We've tried everything to get our network improved but we're getting nowhere.
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chris ratcliffe (@titchrat66) reported from Darfield, England
@SkyHelpTeam Morning can you help me please I have someone coming today to sort my Internet out but don't no what time can you find out for me.
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Stewart (@StewForsyth) reported from Leeds, England
@OpenreachHelp Sky @SkyHelpTeam will be able to confirm we've tried this multiple times. It's been escalated to your high level complaints team, but still Openreach won't do anything about the issue. We have no other options in this area - the only network available belongs to Openreach.
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andy (@andy17467869) reported from East Ardsley, England
@SkySports Never a pen stop whinging
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chris ratcliffe (@titchrat66) reported from Barnsley, England
@SkyHelpTeam is there a problem with the Internet in Barnsley.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam I'm not doing this just for my flat - it's for every flat on our estate. They cut all of us off and reduced all of our speeds. And they could do the same tomorrow if they wanted, as they have full control of the network. It's just hopeless.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam I've done all of that I'm afraid and had Sky engineers out. This issue is unfortunately bigger than that and relates to the network in our area. Openreach arrived in 2018 to upgrade us all to fibre, but instead added a couple of houses to fibre, ignored the flats and reduced..
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam There's no point in another Sky engineer coming out as everything is the same as the past two times they did. It's all on Openreach, and they're just not interested in fixing the network for any of us on our estate.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam @OpenreachHelp @WeAreOpenreach .. network in 2018. Using the internet or any services (like Sky Catch Up!) are almost impossible as our speeds are so slow. I do appreciate it's not Sky's fault (its Openreach's), but we really need your help to push them to do something while we wait on fibre.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam I've spoken to yourselves a number of times, and we've came to the same conclusion each time that it's to do with Openreach's network and the work they did in September 2018. The last direct messages sent between yourselves and I was the 28th August 2020.
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Stewart (@StewForsyth) reported from Leeds, England
@OpenreachHelp @SkyHelpTeam I appreciate it must be embarrassing that your teams have caused such disruption to an estate, but it is your issue to rectify. If it was up to Sky, the issue would have been sorted within days along - unfortunately, its not and we have to go through Openreach.
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Richard Gear (@prysds) reported from Leeds, England
@SkySports why ******** has this **** been banging on about ******* Liverpool for 45 mins - it’s leeds vs palace.
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Stewart (@StewForsyth) reported from Leeds, England
@SkyHelpTeam Hi, I was just wondering if your tech team made any progress with Openreach regarding improvements to the existing copper line on our estate? @OpenreachHelp are taking no responsibility (as usual...), but it's their network that's causing the slow speeds.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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madiga lediga (@madigalediga) reported
@SkySports They were never in the race.
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Al (@dadros70) reported
@ReadingFC @SkySports I know it's not the clubs fault, but is someone complaining to the EFL and ifollow? We pay actual money for this service - broadcasting pictures and sound that are in sync is hardly cutting edge technology.
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DanRaby (@Drabywoop) reported from Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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richard myers (@richard37975735) reported
@SkyHelpTeam No all the channels are affected all I’ve got is a blue screen with technical fault now the tv does come on at times but the majority of the time it’s blue screen with technical fault As the engineer who installed sky Q said all cable needs replaced that’s cause of issues
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debbie (@DebraMonkman) reported
@SkyHelpTeam hi I. Having sky fitted now and he can't set up my box what do I do cancel ???
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Charley Ward (@charl3yward) reported
@SkyHelpTeam Nope. It's now saying this when I try to check out. "Apologies for the error It appears you may already be a Sky customer, or might have been one until recently. Please sign in or contact us to continue."
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Michael Phillips (@michael54434057) reported
@SkyHelpTeam sick and tired of this new sky box that has to be constantly reset to the Internet, your fixes haven't worked, the box is naff, never had a single issue with the old one you took away, everytime I call its 45min wait, you call me and get this sorted pls
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L_T (@LiamTownsend261) reported
@SkyHelpTeam hi can you give me the phone number I can call to cancel my sky broadband please.
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#HelloMyNameIsSimon🏴 (@amphlett_sg) reported from Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Sam Clinton (@Sam9Clinton) reported
@SkyUK customer service is a ******* joke.