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Sky Outage Report in Plymstock, Plymouth, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Plymstock, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Plymstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Plymstock, England

The most recent Sky outage reports came from the following cities: Plymouth, and Gunnislake.

CityProblem TypeReport Time
Plymouth Phone 3 days ago
Plymouth TV 11 days ago
Plymouth Total Blackout 13 days ago
Plymouth E-mail 13 days ago
Gunnislake Internet 13 days ago
Gunnislake TV 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Plymstock, England

Latest outage, problems and issue reports in Plymstock and nearby locations:

  • mikemartin46
    mike martin-PAFC (@mikemartin46) reported from Plymouth, England

    What’s the point of me paying for the sports channels on @SkyUK when you just air the games on Sky 1 anyway, different subscription for that channel, could save some money & cancel the sports now 🤔

  • Debs778
    Debbie Cross (@Debs778) reported from Plymouth, England

    @SkyHelpTeam Thank you, just a bit annoying that that's the 2nd time over the weekend, but happy to say service returned after 30 minutes

  • ItsNoahEvans
    Noah Evans  (@ItsNoahEvans) reported from Plymouth, England

    @RafajRichard @SkyUK Yeah, I want privacy from everyone. My ISP, the Government, and everyone I share the network with.

  • ashleighlowther
    Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England

    @SkyUK trying to catch up on #SkyGo it won’t let me watch things from channel 4 and sky one says it’s error code 1310 (can you help) is it because they are not classed as box sets.

  • SteveEdwards17
    Steve Edwards (@SteveEdwards17) reported from Callington, England

    @SkyHelpTeam @Andrew_Shrimper Hi I have been trying for days to do this with no success and have tried different browsers etc - can you help me!

  • Debs778
    Debbie Cross (@Debs778) reported from Plymouth, England

    @SkyHelpTeam Hi are there any known issues in PL5 as I have lost my I ternet connection from 5pm

  • barrowemma
    Emma Barrow (@barrowemma) reported from Plympton, England

    @SkyHelpTeam your sky cinema up to now was advertised at £11. You are advertising it for Black Friday as £19 cut down to £9.50.... 👀🤔

  • Just_Crews
    Justin Crews (@Just_Crews) reported from Saltash, England

    @mistermond @SkyHelpTeam Not Plymouth but Saltash, orange light on router, sky checker says can't find router but sky website says no issues with broadband in area.

  • ItsNoahEvans
    Noah  (@ItsNoahEvans) reported from Plymouth, England

    @SkyHelpTeam My home WiFi has been awful at the moment. Speeds are as expected, but the connection is weak. iPhones disconnect randomly, and it sometimes drops out. It's caused me to use 5GB of my data in three weeks. Ethernet is fine, just WiFi. I get bad signal 15 metres away.

  • eddyhow
    eddyhow (@eddyhow) reported from Wembury, England

    Anyone know how to cancel Skysports, they make it impossible to find on their website.

  • ThisIsNoahEvans
    Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England

    @nikolajht @reckless @SkyUK @HBO It should be an App Store requirement that all television streaming apps support the TV app

  • Tyruh_
    tyruh (@Tyruh_) reported from Plymouth, England

    @Jzmbo @Lewgee_ @SkyUK Get @virginmedia , sky are shit

  • allunbobroberts
    Allun Roberts (@allunbobroberts) reported from Plymouth, England

    @SkyHelpTeam @SkyUK @BBCWatchdog Been there done that. Still waiting for the mysterious "back room" to fix my account.

  • BurgessMoon
    Martin Burgess-Moon 🏳️‍🌈 (@BurgessMoon) reported from Plymouth, England

    @Classicbritcom @virginmedia Yes. I had awful trouble with them. Their customer service is shocking. So, I cancelled & moved to @SkyUK Their service is so much better. M x

  • sparkyLFC42
    Mark Ingram (@sparkyLFC42) reported from Plympton, England

    @SkyHelpTeam Spoke to sky support yesterday and they said there was a fault on the line and BT were looking at it but I have had no feedback whatsoever from sky. I have just come back to sky as a broadband customer! Not a very good start really. #poorcustomerservice

  • Northmore
    Paul Northmore (@Northmore) reported from Plymouth, England

    I would like to sit down with @DavidJonesSky and understand why he sat on the fence this evening and did not agree with @GNev2 this needs people like him to use the @SkySports platform to help change society #kickracismout

  • rosscollier1985
    🇳🇬 ℝ𝕠𝕤𝕤 🇳🇬 (@rosscollier1985) reported from Plymouth, England

    Poor little Salford really struggling. Hope they can get more time on TV from @SkySports because 30 times probably won't be enough 💔

  • michael71563493
    michaela 💚🇳🇬 (@michael71563493) reported from Plymouth, England

    @PAFC9169 @Only1Argyle @rlowe15 @SkySports @SkyBetLeagueTwo I was shocked when he said it mate. I really didn’t think he’d leave us in the **** like this😫

  • Teamkin93414639
    Teamking (@Teamkin93414639) reported from Plymouth, England

    Good point @SkySports @GNev2 I think last night commentary was the worse one sided account of nounouce ever. Months ago Pogba was terrible according to the ‘panel’ now he’s a world beater. 😂😂

  • ThisIsNoahEvans
    Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England

    @System2048 Yeah, it’s a glitch so you’ve essentially got unlimited until they fix it. They haven’t in ages so it doesn’t seem like they will anytime soon. I’m not complaining, now I can reliably connect to the internet at home (looking at you @SkyHelpTeam)

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HEARTBREAKER_OA
    INNOCENT BOY (@HEARTBREAKER_OA) reported

    @SkySports @SkySports I feel so bad for his exit

  • jessepwilli
    Jesse Williams (@jessepwilli) reported

    @SkyHelpTeam My internet seems to be terrible daily, troubleshooting isn’t going to do anything

  • Daveboak
    D80ak (@Daveboak) reported

    @SkyHelpTeam my broadband has completely died. I am in the herne bay area in kent. Are there any network problems? Or is it my sky hub thats dead. Box is currently sitting on and amber internet light.

  • ManUtdABC
    Man Utd ABC (@ManUtdABC) reported

    @SkySports England still have the same problems, gk ain’t up to much, defence is a major weakness, don’t no there best line up either,

  • Daveboak
    D80ak (@Daveboak) reported

    @SkyHelpTeam I did that, it states there are issues but when i go to the next screen it says there arent issues? Tried to call customer service and i find it funny your standard message on broadband states issues in my area yet you dont ask who or where I am...hence me seeking clarification.

  • p_birtwell
    Phoebe M Schnauzer (@p_birtwell) reported

    @SkyUK You’ve cut off our record and playback facility. We were supposed to have Sky Q installed 4 June but we cancelled because baby blackbirds were behind dish. Rescheduled for 16 June and checked we wouldn’t be cut off. Support say we won’t have option until 16 June ! 😡

  • outdoorperscrip
    Outdoor prescription (@outdoorperscrip) reported

    @AnnMemmott @SkyHelpTeam Glad you got it sorted, I spent around 2 months trying to get my home phone sorted with Talk Talk, the line had been cut off by open reach, but getting them to accept that was impossible. I ended up emailing the CEO email address which got me on the complaint pathway 2resolution

  • ItsRnewbs
    Rob Newbery (@ItsRnewbs) reported

    @SkyHelpTeam any issues in and around Preston today? Connection is running so slow down. Connection test on your end reports 79Mbps but averaging around 6-7Mbps real world.

  • cmsdrums
    Chris Smith (@cmsdrums) reported

    @SkyHelpTeam hi - can you please advise if broadband/phone lines are down in CT6 postcode area in Kent? Internet lost connection to router at approx 4:30pm and still down. Thanks

  • AlexTheAquatic
    Alex 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@AlexTheAquatic) reported

    @SkyHelpTeam Hi. Been a Sky TV customer for a while and just switched to Sky Mobile. My TV bill goes out on 26th each month but just had a text to say my first mobile bill will come out on June 16th. Is there any way to combine these so they both come out on the same day please?