Sky Outage Report in Plymstock, Plymouth, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Plymstock, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Plymstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Plymstock, Plymouth, England
The most recent Sky outage reports came from the following cities: Plymouth and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Phone | |
| Plymouth |
TV | |
| Plymouth |
Total Blackout | |
| Plymouth |
||
| Gunnislake |
Internet | |
| Gunnislake |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Plymstock, England
Latest outage, problems and issue reports in Plymstock and nearby locations:
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Víctor Sánchez
(@viktorkun) reported
from
Plymouth, England
@SkyHelpTeam I haven’t had internet for >2 days after reporting it. No news about the engineer appt. That’s poor as no outlook at when I am going to have internet. I’m an NHS key worker and I rely on internet to do part of my job. Can you help and resolve this issue, please?
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Jocelyn
(@JocGee) reported
from
Saltash, England
@SkyHelpTeam how are we to report broadband issues? Been online followed all the guides, not resolved. No live chat available! Phoned get an automated message sending me a text directing me online where I’ve already been! I work for nhs currently WFH or supposed to be 😩
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🎃 Aaroween 👻
(@All_Aaron__M) reported
from
Plymouth, England
@SkyHelpTeam @SkyUK internet down again. Are you serious? Charge for an engineer to come out and say it’s all fine. Had enough of your absolute shite service
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Jak Ball
(@Jakfirst) reported
from
Plymouth, England
@SkyHelpTeam despite paying £15 on Saturday for an engineer to come out, our internet has gone down for a fourth time this month! I call you but get sent a link to your website and told to hang up. I go on the link and get told to call you where I just get another link sent!
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Jocelyn
(@JocGee) reported
from
Saltash, England
@SkyUK how are we supposed to report broadband issues? Been online followed all the guides, not resolved. No live chat available! Phoned get an automated message sending me a text directing me online where I’ve already been! I work for nhs currently WFH or supposed to be 😩
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Víctor Sánchez
(@viktorkun) reported
from
Plymouth, England
@SkyUK I haven’t had internet for >2 days after reporting it. No news about the engineer appt. I think that’s poor as no outlook at when I am going to have internet. I’m an NHS key worker and I rely on internet to do part of my job. Can you help and resolve this issue, please?
-
Aaron
(@All_Aaron__M) reported
from
Plymouth, England
@SkyHelpTeam so...it’s me again! 2 weeks after losing internet it has now gone down AGAIN. And don’t even dare asking to use your crappy app because even that can’t detect the damn router!!
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Jak Ball
(@Jakfirst) reported
from
Plymouth, England
@SkyHelpTeam My internet has gone down for the fourth time in three weeks and I am sick of having to ring up and battle to get it sorted. This is beyond ridiculous and I am not getting anywhere near an acceptable service for what I’m paying for.
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Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
@ChrisErrington1 @SkySports He could well be proven right but the blatant bias shown by Sky last night was ridiculous. Almost as bad as when they seemed to try and get Jamille Matt banned after the play off first leg
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Aaron
(@All_Aaron__M) reported
from
Plymouth, England
@SkyHelpTeam Now fix my broadband
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🎃 Aaroween 👻
(@All_Aaron__M) reported
from
Plymouth, England
@dpc19892 @SkyHelpTeam @SkyUK I had to leave virgin when I moved cos there aren’t virgin lines here. Would never come to sky by choice
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Aaron
(@All_Aaron__M) reported
from
Plymouth, England
Once again @SkyUK @SkyHelpTeam are absolutely awful help. Only company I know that makes you pay for customer service. No internet for 12 days now so I have to hotspot from my phone to be able to work. Cracking company. Contract ending early
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Aaron
(@All_Aaron__M) reported
from
Plymouth, England
@smudgeyboy @SkyUK @SkyHelpTeam It’s not works place to compensate as it’s Sky’s issue. I’ve used 9gb since 6pm last night
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Marc
(@Marcnicholas87) reported
from
Gunnislake, England
@SkyHelpTeam are there any updates on the loss of service which seems to be nationwide?
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michaela 💚🇳🇬
(@michael71563493) reported
from
Plymouth, England
@PAFC9169 @Only1Argyle @rlowe15 @SkySports @SkyBetLeagueTwo I was shocked when he said it mate. I really didn’t think he’d leave us in the **** like this😫
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Luggy
(@mikelugg84) reported
from
Plymouth, England
@SkySportsPL @SkySports Have I just been unlucky because every time I've seen Richarlison play he's been dog ****
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Dave Allan
(@Odonata22) reported
from
Torpoint, England
@skytv @SkyHelpTeam Still waiting for my promised free Sky Remote as a VIP customer!!
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🎃 Aaroween 👻
(@All_Aaron__M) reported
from
Plymouth, England
@SkyHelpTeam Oh it’s fine. After FINALLY getting through on the phone, been told the same crap as the previous times. How you still have customers I’ll never know. Worst customer service and worst service period
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Aaron
(@All_Aaron__M) reported
from
Plymouth, England
Screw it. @SkyUK @SkyHelpTeam have the WORST service and customer service ever. I should have switched last week like I was going to. Funny how they see you’re switching then suddenly the problem is solved
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Piggsy
(@Piggers) reported
from
Saltash, England
@SkyHelpTeam is there a broadband issue in Cornwall, we have lost connection to the internet and can't see why.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam a service failure of at least 24 DAYS is being treated the same as a service failure of 24 HOURS - do you not see a fundamental problem with this in terms of customer service? This is a different level of issue to a simple short-term glitch. You should be escalating this!
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Rachel Bell
(@elstoleno) reported
@SkyUK @SkyHelpTeam They may have said they were David or Daniel, or a completely different name. It is a Sky number, but the person they asked for actually is a Sky customer already
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🇮🇪SHANE ROCHFORD TOON ARMY 🏴🏳️
(@srxx29crotch) reported
@GNev2 @bethany_archer @SkySports Every arsenal fan crying blue murder because Gabriel never got pen. But look at this free kick given that resulted in free kick for the delivery to said pen not given. We got 2yellow cards because of this also never a free kick joelinton clearly got the ball
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Mark ⭐⭐
(@MarkCFC2021) reported
@SkyUK Tried to get this as an existing customer, it keeps coming up with a technical error....
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John Noctor
(@Noctor1905) reported
@SkyHelpTeam Hello, last Thursday I reported my SkyID as being locked, after speaking to 2 people, I had a text that evening saying my issue has been referred to another team but have heard nothing since, I would have assumed this was a simple account unlock? please help.
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Kevin Howard
(@KevinJH1956) reported
@SkyUK @SkyHelpTeam when are you putting @ITVX onto the Sky Q boxes? Unfair to exclude this major free service and raises question over value for money with sky subscription!
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JimmyHimmyButler
(@KingLeb77972734) reported
@breewillow3 @SkySports @wroetoshaw Never have i wanted to dislike a tweet so badly..Not even remotly close
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Good Queen Bess
(@gdqueenbess1st) reported
@SkyHelpTeam I’m without any mobile signal AGAIN! This is getting beyond ridiculous. I’m unable to make or receive calls.
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kelly l lewis
(@kellpak) reported
@SkyHelpTeam I'm disgusted by your customer services. I ask to speak to a manager, I get fobbed off. Then call cut off. Ring again, explain my situation then out on hold forever. Now I'd like to speak to a manager as my problem is delicate and needs dealing with properly!
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam and nothing you've said explains why I was asked 6 times rather than just once. The inability of the Help Team to communicate with the Brd Band team or for either to proactively reach out to me rather than relying on me to constantly chase you is a pretty shocking indictment