Sky Outage Report in Heaton Chapel, Borough of Stockport, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heaton Chapel, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heaton Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Heaton Chapel, Borough of Stockport, England
The most recent Sky outage reports came from the following cities: Bury, Manchester, Salford, Sale, Oldham, Bolton, Stockport, Stalybridge, Altrincham and Rochdale.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heaton Chapel, England
Latest outage, problems and issue reports in Heaton Chapel and nearby locations:
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Michael Ogden (@Slave01) reported from Salford, England
@SkyHelpTeam is there an issue with live tv?
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Bev De Friend (@JustLookin07) reported from Sale, England
@SkyHelpTeam It would be really helpful if you could just tell me - I’m actually trying to do my job here and so far I’ve wasted an hour because of your shoddy service
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Bev De Friend (@JustLookin07) reported from Sale, England
@SkyHelpTeam I’m so angry with you I want to cancel my contract - how do I actually speak to someone?? You have very cleverly avoided displaying any contact numbers on your website. I am currently unable to do my work snd I am a key worker .
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Gemmalea Woodward 🐝 (@Woodylass) reported from Oldham, England
@SkyHelpTeam Morning. I am booked to broadband and skyq installed next week. Is there gonna be any issues installing this as I work from home so need the transition to you guys to go smoothly
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paul bo (@bo01388513) reported from Manchester, England
@MrFaz1 @OwenMcDaid5 @SkySports That, to be fair, is bollocks. We were on a great run of form just before lockdown. If anything it came at a bad time and ****** our momentum.
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Matt (@matt_lad87) reported from Oldham, England
@SkyHelpTeam we have moved address and your team keeps on contacting us to advise about moving however you keep contacting us with the wrong address information can someone please DM me so we can sort this issue out please.
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Jonathan Wood (@JonathanWood) reported from Bury, England
@maffers1882 @SkySports I’ll never pay for it.
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Matthew brady (@eugene8829) reported from Stockport, England
@rhys2k1 @SkySports Never understood that stat totally unless
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John-Paul Bradford (@johnbradford93) reported from Salford, England
@SkyHelpTeam This is getting beyond a joke now!! Waiting on the phone for half an hour and still waiting to talk to the 5th person of the day. Trying to resolve an issue I have had since December and already spoke to 4 people and had an engineer come out who had to stand outside!
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Michael Clarkson (@Bolton1251) reported from Bolton, England
@SkyHelpTeam Hi. Been having probs with new HDR Q box. Regular sound pauses watching recordings on Q, pixelated on mini. Updated software and reset hard drive but still same issues. Tried getting through to someone on phone but automated system sending me round in circles.
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Nigel Cron (@Nigelcron) reported from Cheadle Hulme, England
@SkyUK you’re internet service has to be the worst I have ever come across it’s been down more times this week than I care to remember. Updating to Sky Q is a big mistake - don’t do it people
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Rob Hardman (@RJ_Hardman) reported from Bolton, England
@_DC72 @SkyHelpTeam Had the same problem. Managed to get through to talk to someone on 0333 759 0627 to downgrade TV package
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Michael Clarkson (@Bolton1251) reported from Bolton, England
@SkyHelpTeam Hi thanks for the reply. I've been on the website and tried all the suggestions but the problem persists. I tried ringing but was told I'd be sent a text with a link to the website.
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Phil (@Hampson84Phil) reported from Stockport, England
@SkySports @btsportfootball think both company’s now really have to look at who they have when they have these ex players commentating for the teams they played for, it’s horrendous how biased they are and never give a fair view on decisions when the match is on
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Andy Parkinson (@smiler0309) reported from Oldham, England
@clift_jacob @SkyUK **** them off!! Get a dodgy box's
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Danny Roberts (@Rob3rtsDanny) reported from Rochdale, England
Anyone else having issues with Sky Broadband? Mine has just gone off and the Internet light isn't coming back on? @SkyHelpTeam
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Jenna Gregory (@Jennarr18) reported from Oldham, England
@SkyHelpTeam trying to message you about an issue with my internet and it just keeps saying ‘press the button below about your issue’ but there are no buttons. Also tried calling you yesterday but the wait time was 45 minutes!!
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Daniel Tackley (@dtackley) reported from Bury, England
@SkyHelpTeam This is exactly the problem. The test shows connection between hub and exchange is fine but even a single device directly wired to the hub shows poor performance. This suggests the problem is further upstream than our connection to the exchange but I can't get anyone to check.
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Bev De Friend (@JustLookin07) reported from Sale, England
@SkyHelpTeam .....so secretive! Exactly the reason I shall cancel.
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Cheryl Whitehead (@ChezzaWhitehead) reported from Mottram in Longdendale, England
@SkyHelpTeam Can you provide me with an email address to send a complaint to please, the online complaint from doesn’t seem to be working
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MaskedGeek 🤓 | #BlackLivesMatter (@MaskedGEEK_YT) reported
@SkyHelpTeam I've been a Sky customer for 10 years. And the online portal only shows me backdated bills to 2019.
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charles (djoldie) wrigley lfc (@wrigleycharles) reported
@NicoDavies18 @SkySports Thought you weren't supposed to go into other tiers thats if your not working from home
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Fight Perfect (@Cre8iveCalne) reported
@bt_uk Lol, even worse is the BTSport App! Unless you can stream 1080p then it buffers. So along with my shitty WiFi I also have a frozen picture during sports. SkySports app lowers the quality so atleast you don't miss moments and can still hear what's happening. Fix your ****
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Jenna Jennings (@JennaJe68883398) reported
@SkyUK no1 there again... shock!?! No call back from you again... **** company
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Josh Powell (@JoshPowell_2) reported
@SkyHelpTeam could I have the customer services number we’ve ran all the technical fixes we’ve been told to try and our Q box still isn’t working. Thanks
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Matthew Hanson Avon Rep Thurnscoe Rotherham UK 🇬🇧 (@matthewhanson91) reported
@SkyHelpTeam Thank you but the issue is not listed on your website. My issue happens randomly after the main box has received an update. It would be on the orange light frozen/ not responding and the built in fan spinning fast and loud. The box is completely fine right now anyways.
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MaskedGeek 🤓 | #BlackLivesMatter (@MaskedGEEK_YT) reported
@SkyHelpTeam Different link, but it still comes back to wanting me to dial 03300 413 000 which is the same number I tried undet the "change account holder's name" help page.
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MaskedGeek 🤓 | #BlackLivesMatter (@MaskedGEEK_YT) reported
@SkyHelpTeam Like I've mentioned, I tried that and the automated telephone service kept insisting on me giving me a mobile telephone number for me to receive a link to. The automated service is making me go around in circles.
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S19RJY (@s19_rjy) reported
@SkySports Wtf man sack him or get out out club I’ve had enough
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Kevin Armstrong (@Kevjarm) reported
@SkyHelpTeam No but the sky q mini upstairs seams to stutter, stop and buffer a lot lately, nothing has changed either with any connections even tried the turn off method was better but has an awful habit of repeating a few seconds