Sky Outage in Sale, Trafford, England

The “smart” record function on Sky Q from @SkyHelpTeam @SkyUK is useless. We pay over £100 a month for this service and it just doesn’t work. 4 things messed up this week alone

@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.

@SkyUK Your early termination charges are ridiculous!! £120 for cancelling a year contract of £23 per month is just not acceptable! Sky is basically steeling money off people who are going through hard time in life whilst showing absolutely no empathy! Never again!!

@TalkTalk @SkyUK In additon I've requested a cancellation tonight via your live chat. Apparently your system down for "maintenance" so you're unable to action this today. I've screen grabbed both conversations with date stamps. Incase i need to provide written proof of my original request.

Bt and Sky are a joke , sky q doesnt work properly due to connectivity problems , so i upgrade my wifi and still the same problem , joke and a waste of time👎 @SkyUK @SkyHelpTeam

@TalkTalk So i did the below & spent over an hour last night speaking to you guys. You ran tests, changed settings, took details & told me to switch it off again. Problem remains. I've been your customer for all of a week. I'm beyond disappointed. Id like to cancel and return to @SkyUK

@Marlon_MTK @Oleg__74 @SkySports @SkySportsPL @premierleague @stonewalluk So here lies the real issue. For you, homophobia isn’t a problem because for you it’s racism that’s a problem because you’re on the receiving end of that. Try to use that to understand how victims of racism are the same as victims of homophobia.

@BootneckShuffle @SkyUK IPTV, £45 for the year, cancel sky 😂

@murfthegreek @SkySports Nothing at all mate, but unless they are playing Celtic I couldn't give a ****! 👍 😂

@biffo60 @SkySports Good man, I will go down the same route! 👍

@SkySports don’t put boxing on as a sport as tonight’s main fight was clearly fixed.feel like cancelling my subscription as it was that bad

@chrisstyles44 @SkyHelpTeam @SkyUK Oh, btw, you know my Sky Digital bill jumped from £75.99 to £89 to £97 !!!!! For the crap that keeps being repeated on all Sky Channels, it's not worth the money! Absolutely NOT!! 😠😠

@SkyUK why does my sky Q mini box keep loosing connection with the downstairs main box... I’ve been having issues for the last couple of days

@SkyUK if this is yr responsible to help . I suggest you shove it up yr arse .

Souness reckons that City possibly going 1-0 away at Anfield after 6 minutes compared with going a goal down wouldn’t have changed the game. Tell me @SkyHelpTeam why I shouldn’t bin you lot off and go back to IPTV

@appleton_scott @SkyHelpTeam Having the same issue and won’t be using the chat because it says I’d be the 99+ in queue!

@SkySportsPL @SkySports He was directly involved in that incident and maybe if Gomes didn’t break his ankle he wouldn’t have been red carded... it was the right decision having reviewed how bad the injury was, Gomes will be out for quite a while so it’s only fair that he’s held accountable.

@stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2

@oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.

I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!

@SkyHelpTeam Only it is in your control - I pay you nearly £100 a month for a service. Don’t hold your hands up and say not my problem when you can’t service a customer of 15 years!!

@SkyUK your broad band is shit can’t wait for my contract with you bastards to end and im deffo switching to sutting better kmt

@SkyHelpTeam submitted complaint and Subject Access Request on 2nd September. Not heard a thing since. Looks like I’ll be going to @ICOnews to make them aware of your failure to adhere to legislation... you had 1 month to comply with SAR!

@SkyUK network not working internet so u know hopefully u fix it Sky @SkyHelpTeam

Look like problems one more with the internet @SkyUK @SkyHelpTeam

@SkyUK No broadband, wifi, tv, NOTHING for the past hour. I hope you're going to reimburse everyone considering the extortionate amount we're paying per month for absolute shit!

@SkyHelpTeam Sky at last have confirmed there are problems in the NW

@SkyHelpTeam hi sky talk and broadband down in Warrington area. Sky app to check status isnt working either. Are there any problems and if so when will it be sorted

For Christ’s sake stop apologizing for a bit of bad language @SkySports we’ve all heard it before #WALCRO

@SkyHelpTeam - please tell your Sky Sports team to fix the streams for Match Choice. Not working and very very poor!!

@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game

@SkySports any chance you can get rid of that god awful intro music, it’s literally the worst thing I’ve ever heard and I saw Britney Spears “live” #skysports #annoying

@GNev2 @SkySports No sorry had a bad enough day as it is

@A_MoffatBITW @SkySportsPL @SkySports No I'm saying it how it is, read back. Look at the league table, lack of goals, results, lack of depth in squad, some of the recruitment - it's been poor. The issues go a lot deeper than who the manager is. You'd be better supporting the team than worrying about narratives

@A_MoffatBITW @SkySportsPL @SkySports Throwing money at a problem will only get you so far. The fact is, the players we currently have are simply not good enough at this level and other teams are only getting stronger.

@SkyHelpTeam just spoke to a guy called John (Northern Irish Accent). Excellent customer service and solved all my issues. Cheers John 👍

@judythevet @FreeviewTV @SkyUK I'm sick to death of constantly turning the volume up and down on the TV. When news items switch to prerecorded stuff. Ads, especially daytime funeral plans. Do they think I'm deaf. You only had to set the sound once, now it's continuous turning up and down.

@SkyHelpTeam Completely shocked by the customer service current being received by my husband on the telephone. Trying to sort out a problem due to a mess up by yourselves. Not the best way to treat new customers. 😡 Hoping the call has been recorded.

@theangryagent @SkySports Stop moaning. You are obviously watching every moment. 😂. To be fair you got to see a cracking strike. Well done to you sir 👏😂 FYI @SkySports said the quality is poor bar last 5 mins! #jumpedthegunagain 🤣😜

@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.

Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.

There was problem on line to the Internet @SkyUK seem to fixed one more so I know in outside online that as problem @SkyHelpTeam

Go do check on page & fix them @Facebook @instagram @Yahoo @gmail @Google @gmail @googlechrome @Google keep fixing the error in pages @SkyUK @SkyHelpTeam @SkyCinemaUK 🤞😁 @YouTube @youtubemusic

@SkySports Great player but shit pundit and a miserable arse

@AgainCrooksy @AbsoluteMuppett @CallumCouch @SkySports He says it how it is you are shit and will continue to be shit you have a clueless manager and clueless players

So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!

@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network

@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

@SkyHelpTeam hi I got a text from sky saying my broadband was going live yesterday but it’s still not working.

Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is

@SkySportsPL @SkySports Correct decision by the rules, hand ball rule change is the problem

@mikeyc71 @SkySportsPL @SkySports VAR not the problem in this case. It’s the stupid hand ball rule. Even with VAR. this is a goal in every single season ever before this one.

@SkySportsPL @SkySports No intention to play the ball so hows it not a pen. **** you you’re so useless.

@SkyHelpTeam There's Basketball on the Sky Sports Darts channel on Sky Go!!!! Please help!

@AlmostaTrueFan @SkySportsPL @SkySports It happened in the Newcastle game today also. Burnley scored from an obviousl free kick we should of had. Worst officials in the world

Hello @SkyHelpTeam my broadband speed is 2.06mbps is the service down

@ChrisOverthrow @SkySportsPL @SkySports Var isn’t the issue. It’s the people who make decisions that are. Also the rules of use. The idea of var is a good one . Just the refs misuse

@SkySportsPL @SkySports VAR or Rules etc. Don’t really care but it needs sorting. Awful at the moment.

@shaneo009 @SkySportsPL @SkySports Natural or unnatural position only applies to defenders. For attacking players law says if it hits your hand or arm at all - no goal. Crap law

@Coolhandluke_25 @SkySportsPL @SkySports Jon Moss gave the single worst decision I've ever seen live when he sent off Sean Gleeson for @MKDonsFC and gave a penalty to @theposhofficial in playoff semi final after @Litts_2 fell over outside the box. Have always loved him for that generosity/incompetence 😂😎