Sky Outage Report in Heathfield, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Hailsham, East Grinstead and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Hailsham |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| East Grinstead |
Total Blackout | |
| Crowborough |
Internet | |
| Polegate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Eric Harris
(@eric_w_harris) reported
from
Royal Tunbridge Wells, England
Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Nick Craxton
(@nickcrax) reported
from
Royal Tunbridge Wells, England
@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Charlie Worwood
(@charlesworwood) reported
from
Royal Tunbridge Wells, England
@SkySports He’s due a **** up!
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
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Neil Churchill
(@neilgchurchill) reported
from
Forest Row, England
@SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
-
DoverMarksman🏴🇮🇪🇬🇧🔴⚪️🌹🎗
(@ARSENALDvbrisG) reported
@JagerShakes @SkySports I kind of don’t have a problem with Carragher being pro-Liverpool, he just shouldn’t cover their matches. With our ex-players you’d swear they’d played for Tottenham.
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rich the grumpy gooner moody
(@richmoody8) reported
@skysports commentary has gone down ……..I like it 👏👏👏👏
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Matthew Stephen Hurst
(@1990msh1) reported
@PeteGravesTV @SkySports Arbitration is pointless because we are going down anyway. Waste of time. #bruceout #Ashleyout
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Nik Bentley
(@BentleyNik) reported
@SkyHelpTeam Awful picture quality
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Jack Campbell
(@jackhcc) reported
@SkySports why doesn't the commentary go down when Gary nevile is talking
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Louise Lucas
(@Lou_MumOf3) reported
@SkyUK Iv have an email for a free movie but it's not working? It's still saying it's £8.99
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georgekay
(@georgekay) reported
Hey @SkySports Any chance you can employ a presenter that can tell the difference between two players in the same team. Arteta was talking about Lokonga not Saka. Very poor indeed. Was she not paying attention?
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Paul
(@pjd1978) reported
@SkyHelpTeam shocking that you’re a customer for 20 years and price goes up of contract. Then when they realise you’ve been a customer for 20 years they remove increase but then charge admin fee which is 60% of increase! Time find another solution than sky!
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Zigo
(@SZigomba) reported
@SkySports holy crap!