Sky outages and service status in Heathfield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Heathfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heathfield, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, and East Grinstead.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Pete 🦅 (@petecmsmith1977) reported from Dallington, England@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Antony Chesson (@ChessmanUK) reported from Royal Tunbridge Wells, EnglandMy #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Neil Churchill (@neilgchurchill) reported from Forest Row, England@SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help
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Chris (@cbates2501) reported from Bexhill-on-Sea, England@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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Barry Haffenden (@BazTheHaff) reported from Ringmer, England@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, EnglandOnce again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Nick Craxton (@nickcrax) reported from Royal Tunbridge Wells, England@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Craig Brown (@TheDonster10) reported from Lewes, England@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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Kate Griffiths (@katesfxmakeup) reported from Royal Tunbridge Wells, England@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Daniel J Sims (@DanielJSims) reported from Uckfield, England@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@SkyHelpTeam any idea why the broadband is down in TN4?
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Kwabena Kwarteng 🇬🇭🇬🇧 (@Kwabenalovesama) reported from Bexhill-on-Sea, England@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Mason (@RyanMason149224) reportedWho dressed around Keane and Mark Chapman for @SkySports Sunday? They look like they should be down the pub. #skysports #Newcastle #westham
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Sean (@SeanO1888) reported@ScottishFA Kris Boyd is the cheerleader for division. He should be banned from TV screens indefinitely. His devious behaviour is now a safety issue for SFA employees. Shocking again from @SkySports
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Karlos Balardo 🇵🇸 (@KarlKavanagh69) reported@theranger1872 Surely @SkySports can help with this?
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TIM WOOD (@DJTimWood) reported@ukphilj @officialgtfc Yes pal, its awful! Thought it was my surround sound and a delay but clearly is @SkySports issue!
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Jedi Dani 🐇 (@JediDanielle) reported@sainzastri What is the SkySports incident?
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TC - Gooner (@TyzaCamSA) reportedThanks @SkySports would love to watch the on field stuff but no we have to listen to your ******* pundits. Someone needs to come up with a new way of watching. Sky Sports is awful.... #Skysports #Arsenal
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BritishPakistani (@LastRealMan2023) reported@AFC_Gooner_Mark @SkySports I think it's disgusting Sky didn't buy a controlling stake in the PL and ensure every fixture worked around Mark's son's GCSE schedule. It's also disgusting the GCSEs randomly happened in May this year. Why can't they be at the same time every year? **** Sky, **** PL, **** AQA.
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craig 🇺🇦 (@True_Catarian) reported@Kish_P14 @FansAgainstVAR_ It’s only the @SkySports pundits who provide any support for VAR Just to replay the incident for 5 minutes and give their opinion, over and over
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Clive Roper (@CliveRoper) reported@SkySports @SkySportsTennis Why do you have such poor commentators in Rome??? Murray on tonight is awful….why not use the experienced full time commentators that we used to have with Prime Video and @TennisTV Ruining tv coverage in the Uk
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Josh (C) (@CCFCJOSH05) reported@AFC_Gooner_Mark @SkySports I had GCSEs last year, did my science exam ran to the car for Sunderland away, we lost in the 121st minute and I got back down to do sport the next day. Don’t blame sky when you could have done both