Sky Outage Report in Heathfield, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Lewes, Royal Tunbridge Wells, Uckfield, Bexhill-on-Sea, Heathfield, Polegate and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Internet | |
| Royal Tunbridge Wells |
TV | |
| Uckfield |
Internet | |
| Bexhill-on-Sea |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Nick Craxton
(@nickcrax) reported
from
Royal Tunbridge Wells, England
@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Damian 🏴 🐖
(@damian8679) reported
@SkySports Awful ratings.
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robfranknz25@gmail.com
(@robfranknz25) reported
@SkyHelpTeam @OpenreachHelp Your relationship is a joke. Any problems you talk to each other through a chat system. YOU CAN'T KEEP TELLING CUSTOMERS TO CHECK BACK EVERY 3 DAYS. IT ALSO DOES NOT TAKE 5 DAYS TO CHECK AN EMAIL (YOUR WORDS NOT MINE)
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Ben
(@AfcBxn) reported
@SkySports Sterling was terrible apart from the goal, nearly got us in trouble too
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Dan
(@Daniely79) reported
@AnthonyMorl @SkySports If he was getting chances i would agree. People moan when he drops deep because he’s not getting service then they moan when he doesn’t. He needs better service as we saw yesterday first real bit of service into the box and a goal.
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Chris Dann
(@AV_VillaRoad) reported
@SkySports Sterling 9 - he nearly cost us the game. Also ran into trouble many times because too greedy with the ball. Grealish is an example of a team player, setting up Kane.
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Hannibal
(@05HannibalWall) reported
@kyleHug36956591 @SkySports Hardly anything? Our keeper was our best player. The 3 CBs did well and look a decent unit. Shaw had a good 2nd half. Trippier was perhaps our worst player. But at the end of the day Muller missed and Pickford made a couple of great saves at key times.
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robfranknz25@gmail.com
(@robfranknz25) reported
@SkyHelpTeam @OpenreachHelp Your teams not working in the background though because they wont chase Openreach until the date they gave them. You've been telling me the same thing since the 16th. Totally unacceptable service. Plus the cheek to charge £10 activation fee... FOR WHAT??
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Warren Stein
(@warrenstein84) reported
@SkySports Absolute crap. Luke Shaw 6. Assisted one and then set up the other and clean sheet BUT 6. That’s a joke. Do people actually watch the games when they do the ratings
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Mike Case
(@CaseK305) reported
@17Forsh @ChrisHarty14 @SkySports He never got close to either of them
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Wookie (Rob)
(@ThugWookie) reported
@SkySports Sterling scored yet kept running into players, making poor decisions done it every game and one terrible mistake that should of conceded a goal. Take his goal away and worst of pitch. It's so baffling this is why he's so frustrating lol