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Sky Outage Report in Heathfield, East Sussex, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heathfield, East Sussex, England 12/03/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Hailsham, East Grinstead, Crowborough and Polegate.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Phone
United KingdomRoyal Tunbridge Wells Internet
United KingdomEast Grinstead Total Blackout
United KingdomCrowborough Internet
United KingdomPolegate TV

Community Discussion

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Sky Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • charlesworwood Charlie Worwood (@charlesworwood) reported from Royal Tunbridge Wells, England

    @SkySports He’s due a **** up!

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly

  • carolyn_doe carolyn (@carolyn_doe) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam Hi I've been having an issue on my Sky Q box the last few months.... my recordings are not stacking. I've tried reboot and reset and no joy. Please can you help? Thank you

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam any idea why the broadband is down in TN4?

  • Kwabenalovesama Kwabena Kwarteng 🇬🇭🇬🇧 (@Kwabenalovesama) reported from Bexhill-on-Sea, England

    @SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month

  • TheDonster10 Craig Brown (@TheDonster10) reported from Lewes, England

    @SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!

  • katesfxmakeup Kate Griffiths (@katesfxmakeup) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England

    @BenBradgate @SkySports And wouldn't be interested. Turned tottenham down

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England

    @jackbnufc @SkySports @NUFC Not going to happen. Step down

  • neilgchurchill Neil Churchill (@neilgchurchill) reported from Forest Row, England

    @SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help

  • GavinStapleto Gavin Stapleton (@GavinStapleto) reported from Royal Tunbridge Wells, England

    @skysports I read Dermot Gallaghers #refwatch report re the Martinelli red. The first incident occurred prior to the ball being in play and the player tried but failed to stop a quick throw in. If he had succeeded then it should be a card but an advantage remained so no yellow

  • petecmsmith1977 Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too

  • eric_w_harris Eric Harris (@eric_w_harris) reported from Royal Tunbridge Wells, England

    Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.

  • petecmsmith1977 Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    Anyone else having major broadband issues in TN4? @SkyHelpTeam

  • nickcrax Nick Craxton (@nickcrax) reported from Royal Tunbridge Wells, England

    @GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Meatlegs1 Deadlegs (@Meatlegs1) reported

    @SkyUK @SkyHelpTeam I got a text asking me to click a link to check that I had correctly set up a new payee with HSBC. My bank is RBS, I've never had an HSBC account If it looks shady, and you didn't request it, don't click it. They're getting more and more convincing these days.

  • charliemac70 charlotte mccourt (@charliemac70) reported

    @SkyUK @SkyHelpTeam thank you so much to the lovely Irish man Thomas, who took my desperate call this morning. My elderly parents landline had broken and they were in a panic about it not working! He was patient and helpful with me and took my mums mobile number.

  • TreyDubb Wes (@TreyDubb) reported

    @SimonEFC @SkySports No im not. I've said it was a terrible greedy decision. And I'm glad it isn't happening. But I'm also saying all these teams piling on are imo being disingenuous. And past decisions? When is the last time Everton would have been in the same circle as these clubs? 70s, late 80s?

  • VRHutch46 Rossi (@VRHutch46) reported

    Dear @SkyHelpTeam very bored of my Internet being down!! Get it sorted

  • docbrown5 Andrew Brown (@docbrown5) reported

    @SkyHelpTeam Hi, do we know what’s going on in the TS5 area of Teesside? WiFi been down almost 24 hours now.

  • Jlav77 ☆Joanne☆ (@Jlav77) reported

    @SkyHelpTeam Hi. Is there a board band issue at the moment? I'm completely crashed and not ideal as I work from home. The app isn't working to let me run tests either

  • KWilliamson86 Kieran Williamson (@KWilliamson86) reported

    @SkyHelpTeam @Tami_A And this also does not help....give us a phone number?????

  • josehan80806192 Poet of Man United (@josehan80806192) reported

    @THFCReports @SkySports Mourinho is trying to change Tottenham, but the players who get paid by Tottenham don't want to change, and that's why they fail

  • kay_1773 Kay #BunnyHugger 🏳️‍⚧️🏳️‍🌈 (@kay_1773) reported

    @SkyHelpTeam Oh yeah it’s incredibly frustrating!! It’s not the phrases that I’m using that are the problem, it’s just that the system often can’t understand my accent. It’s not every time, but it’s often enough that I carry out searches on the iPad app.

  • tracey_baker TraceyB/tonigunk (@tracey_baker) reported

    @SkyUK @SkyHelpTeam I get more phone calls than texts. I was expecting a call once from sky and when I got a call, they wanted to "Confirm identity" with my bank details. Like no way... I never did get another call from Sky so may have been truly them, but still. Like I'm gonna confirm with that