Sky Outage Report in Heathfield, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Hailsham, Royal Tunbridge Wells, East Grinstead, Crowborough and Polegate.
| City | Problem Type | Report Time |
|---|---|---|
 Hailsham |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| East Grinstead |
Total Blackout | |
| Crowborough |
Internet | |
| Polegate |
TV | |
| East Grinstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
-
Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
-
Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
-
Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
-
Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
-
Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
-
Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
-
Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
-
Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
-
Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
-
Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
-
Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
-
Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
-
Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
-
Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
-
Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
-
Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
-
Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
-
James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
-
Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
-
Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Brian Kiely #WeCanBeZero #BeAZeroHero
(@BrianKiely2) reported
The referee’s performance in the first half was so poor in NZ. It really is amazing how a poor ref’s performance can determine the outcome of a match. Need far more interventions from TMO’s to improve the ref’s decision making so as to make the correct calls. #SkySports #NZLvIRE
-
James Hardwell
(@JimmyHardwell28) reported
@SkyHelpTeam is there an issue in the BS21 area?
-
Samantha
(@smnthlrn13) reported
@SkyHelpTeam this is terrible but I’m due to be charged for not returning my items back. I’ve just dropped them at the collect + store (and have my receipts!). Just wondering if you can hold the charge for a couple more days so I don’t have to pay it and then get it refunded. Ta!
-
Dan Joseph
(@finkyjd) reported
@SkyHelpTeam 4 weeks ago you removed my access to UHD by mistake when you changed my package. Do I have to cancel my DD to get your attention? That’s a month of you not delivering on the contract. Open support ticket from the day it happened
-
Jan McGregor ♿
(@AncientGleek) reported
@SkyHelpTeam my Direct Debit keeps being taken a day earlier each month which is causing me problems with my bank as I wasn't expecting it so didn't have the funds available. Why is this happening?
-
John McGlashan
(@john959379) reported
@SkyHelpTeam The trouble is - it is intermittent. So it only happens once in a while. I’ll try it and see how it goes.
-
Richard Deeming
(@RichardDeeming) reported
@SkyHelpTeam So there's a confirmed problem with content on Sky, which you can replicate, but you're not prepared to offer any kind of support? I assume you're not acquainted with the UK law of contract then?
-
Abby Bennett
(@Teacher_Mrs_B) reported
@SkyUK why is it so hard to speak to a customer service advisor? It’s taken me an age to get through to someone to be told they could extend my VIP film voucher to then speak to someone else to say they can’t!
-
Aba
(@Aba_LDN) reported
@SkyHelpTeam Hi, having issues with my sky box for the last week it blacks out, asks me to reset the box but it constantly cuts out. Rugby is on this morning and my husband is having a meltdown - help!!!
-
Carl Jones
(@carlcymru) reported
@SkySports It's a red as the laws stand but compared to the earlier yellow it looks more like a rugby incident, how the other one wasnt red I don't know