Sky outages and service status in Heathfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Heathfield, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Heathfield come from postal codes TN21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heathfield, England
The most recent Sky outage reports came from the following cities: Hailsham, and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hailsham
|
TV | 17 days ago |
|
Heathfield
|
Internet | 17 days ago |
|
Heathfield
|
Internet | 19 days ago |
Community Discussion
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Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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James E Foster (@JamesEFoster4) reported from Willingdon, England@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Neil Churchill (@neilgchurchill) reported from Forest Row, England@SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Daniel J Sims (@DanielJSims) reported from Uckfield, England@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Antony Chesson (@ChessmanUK) reported from Royal Tunbridge Wells, EnglandMy #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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julie lazarus (@julie_lazarus) reported from Peacehaven, England@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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Kwabena Kwarteng 🇬🇭🇬🇧 (@Kwabenalovesama) reported from Bexhill-on-Sea, England@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Gavin Stapleton (@GavinStapleto) reported from Royal Tunbridge Wells, England@skysports I read Dermot Gallaghers #refwatch report re the Martinelli red. The first incident occurred prior to the ball being in play and the player tried but failed to stop a quick throw in. If he had succeeded then it should be a card but an advantage remained so no yellow
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Ben Thapa (@BenThapa82) reported from Groombridge, EnglandHi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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♡ Sarah Paragreen™ (@Pazza1989) reported from Uckfield, EnglandCan’t download any catch up programmes on @SkyUK #Help
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Pete 🦅 (@petecmsmith1977) reported from Dallington, England@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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The Sarah Appleby TGI Radio Show (@SarahApplebyUK) reported from Hailsham, EnglandWatching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MH (@MhMyxacc444) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful
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UniversalWifeOfStrawberryBlossom (@WifeBlossom) reported@MichelleBeckett @SkyUK @VodafoneUK When my husband died I tried to speak to Three to cancel his mobile plan. They insisted they would only speak to the account holder. I told them I hoped they had a very good psychic medium on hand. I was also told by his car insurance co that they didn't consider me next of kin?!
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RunningSloth (@Lescoleen67) reported@MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.
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Gav (@Gav4Hollanov) reported@SkyUK customer service is a disgrace! Brand new customer and both my hubs are lost yet I’m being told I should contact @RoyalMail !!! Never been treated like this ever ! Really second guessing joining this company if this is the treatment I’m getting from the beginning!!
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Elle 🌸🗽 (@hellosunshine52) reported@MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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Colin Smith (@ColinSm45781688) reportedI tuned in to Skysports today to watch the St.Helens rugby league match,after about 15 minutes i had to switch it off,a screaming woman on co comms never shut up,my ears were burning,more men's tv sport ruined by women.#skysports
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Precious Atubobienemi (@PAtubobienemi) reported@SkySports McCullum "stepping down" right after England's results dipped isn't a coincidence — it's a man reading the writing on the wall before he's pushed.
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The Cavalier (@GeordieCavalier) reported@MichelleBeckett @SkyUK @VodafoneUK Currently receiving reminders for my deceased mum's service from Virgin, they did advise this would happen, but why they are unable to just close an account I have no idea.
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It's Michael, not Mike! (@pureforms) reported@SkySports Let's see this for what it is, a bribe to the smaller federations around the world to support Infantino against the inevitable calls for his resignation.