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Sky Outage Report in Heathfield, East Sussex, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heathfield, East Sussex, England 12/14/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Hailsham, East Grinstead and Crowborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Phone
United KingdomRoyal Tunbridge Wells Internet
United KingdomEast Grinstead Total Blackout
United KingdomCrowborough Internet
United KingdomPolegate TV

Community Discussion

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Sky Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam any idea why the broadband is down in TN4?

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you

  • dje2072 Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???

  • dje2072 Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam so at the moment u can't phone sky and u can't help either

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.

  • ChessmanUK Antony Chesson (@ChessmanUK) reported from Royal Tunbridge Wells, England

    My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Groombridge, England

    Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...

  • TattwoU Col.Sha (@TattwoU) reported from Lewes, England

    Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages

  • Kwabenalovesama Kwabena Kwarteng 🇬🇭🇬🇧 (@Kwabenalovesama) reported from Bexhill-on-Sea, England

    @SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Royal Tunbridge Wells, England

    Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control

  • dje2072 Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken

  • BazTheHaff Barry Haffenden (@BazTheHaff) reported from Ringmer, England

    @ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • yellapiss Young Paul (@yellapiss) reported

    @SkyHelpTeam hi, I changed to Sky Q last week along with the multi room mini box. The viewing quality of the mini box is terrible. Tv shows jump, stall and repeat. What needs to be done to fix it?

  • anders_81 lee anderson (@anders_81) reported

    @SkyHelpTeam We’ve been customers for years we’ve got 2 phones, an iPad and sky q with everything, we planned this for moving house then this happens and to be honest it’s not the first time we’ve had bad service from you and I’m ready to cancel the lot and go with virgin

  • VirtualMatters1 Laura Corcoran (@VirtualMatters1) reported

    @SkyUK never have I received such an appalling service IN MY LIFE. A customer of 4 years whose broadband was permanently cancelled ‘in error’ 2 weeks ago. First it was going to be reinstated next week & got told just now it won’t be until JANUARY!!

  • David_Rooke1 David Rooke (@David_Rooke1) reported

    @SkyHelpTeam Oh the irony @SkyHelpTeam automated responses are exactly the problem #CustomerExperience #EpicFail

  • beth_lewie oh little town of Beth-lehem 🎄 (@beth_lewie) reported

    @SkyHelpTeam the WiFi in my house has gone down at the same time 2 days in a row. I work a telephone customer service job from home and rely on this connection. Who’s going to reimburse me for this time that I cannot work?!

  • _____babayaga Douglas† (@_____babayaga) reported

    @SkyHelpTeam As I work from home what matters to me is no drop in connection so I care more about those issues as it's pointless having upto 35mbps when I rarely get that even if the house receives it. I requested on my first order a WiFi booster but it never was installed

  • Mraldavies Alan Davies (@Mraldavies) reported

    @SkySports Not this time WBA will go down no matter who is in charge

  • sam_sam79 Sam Crompton (@sam_sam79) reported

    @SkyHelpTeam Thanks but that doesn’t tell me what to do if the prime app isn’t showing on my sky box. That is the issue. I know how to work the app it’s jus the mini box doesn’t have the app

  • snoope_fiasco Anoop Gandhi (@snoope_fiasco) reported

    @SkyHelpTeam Yes I’ve tried here and need the internet today not an engineer to look in a few days time. Can you do a line check and just confirm if there is an outage in the area because of ongoing fibre optics work please

  • sam_sam79 Sam Crompton (@sam_sam79) reported

    @SkyHelpTeam Cheers. That looks like it will fix it. I’ll give it a try soon