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Sky Outage Report in Heathfield, East Sussex, England

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The latest reports from users having issues in Heathfield come from postal codes TN21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heathfield, East Sussex, England 01/16/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Heathfield, Polegate, Uckfield, East Grinstead and Hailsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells TV
United KingdomRoyal Tunbridge Wells TV
United KingdomHeathfield TV
United KingdomPolegate TV
United KingdomUckfield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • GavinStapleto Gavin Stapleton (@GavinStapleto) reported from Royal Tunbridge Wells, England

    @skysports I read Dermot Gallaghers #refwatch report re the Martinelli red. The first incident occurred prior to the ball being in play and the player tried but failed to stop a quick throw in. If he had succeeded then it should be a card but an advantage remained so no yellow

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK

  • eric_w_harris Eric Harris (@eric_w_harris) reported from Royal Tunbridge Wells, England

    Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.

  • charlesworwood Charlie Worwood (@charlesworwood) reported from Royal Tunbridge Wells, England

    @SkySports He’s due a **** up!

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control

  • petecmsmith1977 Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    Anyone else having major broadband issues in TN4? @SkyHelpTeam

  • nickcrax Nick Craxton (@nickcrax) reported from Royal Tunbridge Wells, England

    @GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue

  • petecmsmith1977 Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too

  • Kwabenalovesama Kwabena Kwarteng 🇬🇭🇬🇧 (@Kwabenalovesama) reported from Bexhill-on-Sea, England

    @SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you

  • neilgchurchill Neil Churchill (@neilgchurchill) reported from Forest Row, England

    @SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly

  • katesfxmakeup Kate Griffiths (@katesfxmakeup) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England

    @jackbnufc @SkySports @NUFC Not going to happen. Step down

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England

    @BenBradgate @SkySports And wouldn't be interested. Turned tottenham down

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam any idea why the broadband is down in TN4?

  • TheDonster10 Craig Brown (@TheDonster10) reported from Lewes, England

    @SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • andym22 Andrew Matthews (@andym22) reported

    @SkyHelpTeam Don’t worry, I moved with my feet. Already have a new contract in place with Vodafone. Having been a sky customer for over ten years.

  • BlogPEP Abigail (@BlogPEP) reported

    @SkyHelpTeam my Wifi has been down all morning. I’ve tried turning the box off and on again but it’s still shining orange

  • bazza_1988 BD (@bazza_1988) reported

    Well done to @SkyUK for having the worst website to use for buying the new iPhone. 3 times getting to checkout before the website crashes and sends me back to the start

  • cat_t23 Cat (@cat_t23) reported

    @SkyHelpTeam I have rolled over some data, got a confirmation email, but the data hasn't credited the account. Never had any problems before, should there be a delay?

  • duklaprm paul macready (@duklaprm) reported

    @DannyWoodwad @SkyUK No. Had it in my house and WiFi was awful and didn't like the virgin TV guide. Now back with sky and loving it. Cheers though

  • SianElin_PT Sian Elin (@SianElin_PT) reported

    @jo31070 @SkyUK They are trying the same with me also! It’s been 6 weeks now and I’ve lost count of how many times I’ve had to call up and contacted on here which has been no help at all!! Nothing has been done!!

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • AndrewDaryil Daryil andrew #freeukraine ❤️grandad❤️ (@AndrewDaryil) reported

    @DarklingGhost @SkyUK Yh honey other week they said it doesn’t matter if I make a complaint I still won’t get approved even know I did apparently they’res other checks after that first check

  • RBushe Sir Duke (@RBushe) reported

    @SkyHelpTeam I really need to be working, and its the majority of the street that isnt working. Can you check against the address to see what the problem is as its a wider issue than just my house.

  • RBushe Sir Duke (@RBushe) reported

    @SkyHelpTeam my internet connection and others in the same street have gone down and at the same time there was a bt openreach engineer doing works. I am working from and need connection. Also the send engineer option isnt working on the my sky app.