Sky

Sky Outage Report in Heathfield, East Sussex, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heathfield, East Sussex, England 06/24/2025 09:05

June 24: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (49%)

    TV (49%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Sky outage reports came from the following cities: East Sussex, Royal Tunbridge Wells, Uckfield, Hailsham, Bexhill-on-Sea, Lewes, East Grinstead, Polegate, Crowborough, Heathfield and Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Sussex Internet
United KingdomRoyal Tunbridge Wells TV
United KingdomRoyal Tunbridge Wells TV
United KingdomUckfield TV
United KingdomUckfield TV
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • AntonyThrower86 Antony Thrower 🇺🇦 (@AntonyThrower86) reported from Bexhill-on-Sea, England

    @SkyHelpTeam Any chance Sky Glass could work today? For what I pay for it, it's utterly crap.

  • carolyn_doe carolyn (@carolyn_doe) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam Hi I've been having an issue on my Sky Q box the last few months.... my recordings are not stacking. I've tried reboot and reset and no joy. Please can you help? Thank you

  • TheDonster10 Craig Brown (@TheDonster10) reported from Lewes, England

    @SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky

  • GavinStapleto Gavin Stapleton (@GavinStapleto) reported from Royal Tunbridge Wells, England

    @skysports I read Dermot Gallaghers #refwatch report re the Martinelli red. The first incident occurred prior to the ball being in play and the player tried but failed to stop a quick throw in. If he had succeeded then it should be a card but an advantage remained so no yellow

  • neilgchurchill Neil Churchill (@neilgchurchill) reported from Forest Row, England

    @SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help

  • eric_w_harris Eric Harris (@eric_w_harris) reported from Royal Tunbridge Wells, England

    Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.

  • charlesworwood Charlie Worwood (@charlesworwood) reported from Royal Tunbridge Wells, England

    @SkySports He’s due a **** up!

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England

    @BenBradgate @SkySports And wouldn't be interested. Turned tottenham down

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England

    @jackbnufc @SkySports @NUFC Not going to happen. Step down

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    Anyone else having major broadband issues in TN4? @SkyHelpTeam

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!

  • nickcrax Nick Craxton (@nickcrax) reported from Royal Tunbridge Wells, England

    @GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue

  • petecmsmith1977 Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too

  • petecmsmith1977 Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?

  • katesfxmakeup Kate Griffiths (@katesfxmakeup) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam any idea why the broadband is down in TN4?

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you

  • Kwabenalovesama Kwabena Kwarteng 🇬🇭🇬🇧 (@Kwabenalovesama) reported from Bexhill-on-Sea, England

    @SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lea_Rob Leah 💙 (@Lea_Rob) reported

    Ok @SkyHelpTeam getting fed up with ongoing issues….WiFi max booster not working, connects for 5 mins then drops. Moved it closer to router to connect then goes again. Ongoing speed issue sitting with #openreach. What else can I do other than cancel the lot and go elsewhere?

  • MarkHolla Mark (@MarkHolla) reported

    Well after 7 years with @skytv looks like it's time to leave. Bill jumping from £68 to £94. Even the basic package if I removed cinema and sports is still £50. **** that. I'll go back to freeview. #Sky @SkyHelpTeam

  • Vintedpro91 Dan (@Vintedpro91) reported

    @CapitalR @SkyHelpTeam I’ve got exactly the same issue - was there a fix for it??

  • suddyman Tim Sudworth (@suddyman) reported

    @SkyHelpTeam trying to speak to someone about my fathers sky he has had to go ina home and we have power of attorney and we need to cancel his package

  • ugute_joel Jblack@lookout (@ugute_joel) reported

    @idk2001116 Gullible fans who can't reason for themselves end up believing everything they read, shame on them and slow skysports news

  • littlemotac_ Mollie Evans 🔜 Develop🪫✨ (@littlemotac_) reported

    Was invited to the @BarryMCosmetics event at the @SkyUK Guild Gaming Centre and asked would it be wheelchair accessible, I was told no as there are no lifts but they could "arrange support"... would that support be carrying me up the stairs? Honestly ridiculous

  • jamie_betting JamieBets (@jamie_betting) reported

    @billykey00 @Joey7Barton @SkySports Yeah I agree. Personally I think people should be hired on merit, not to tick some boxes. I’ve no problem listening to a woman talking football as long as she’s good at it.

  • CapitalR 🆁 (@CapitalR) reported

    Your SkyGo app is down on my Xbox Series X. Just loads a black screen and no tv schedule either. Unable to get the Test Cricket on… When are you fixing it? @SkyHelpTeam

  • hockeypucky Katie (@hockeypucky) reported

    @SkyHelpTeam Thanks, all working now! The app still says I'm not in contract but that's not an issue. Katie x

  • VegasZ Zina Russon (@VegasZ) reported

    @MartinSLewis Hi Martin, have you had many complaints from @SkyHelpTeam customers in the last 6 months my bill has increased 40%. Only have standard pkg,films+broadband I will be calling them today to complain but wondered if you'd had an influx of the same complaint