Sky outages and service status in Heathfield, England
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Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Heathfield, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 23, 10:13 PM GMT+1.
- Internet (100%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heathfield, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, East Grinstead, and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Internet | 18 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Ben Thapa (@BenThapa82) reported from Groombridge, EnglandHi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Keith King (@diabeticguy) reported from Hailsham, England@SkyHelpTeam I am so sorry, I didn't realise one had to push the card in the box until it clicks. My bad. Thanks for assistance.
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Barry Haffenden (@BazTheHaff) reported from Ringmer, England@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Antony Thrower 🇺🇦 (@AntonyThrower86) reported from Bexhill-on-Sea, England@SkyHelpTeam Any chance Sky Glass could work today? For what I pay for it, it's utterly crap.
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Kate Griffiths (@katesfxmakeup) reported from Royal Tunbridge Wells, England@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Gavin Stapleton (@GavinStapleto) reported from Royal Tunbridge Wells, England@skysports I read Dermot Gallaghers #refwatch report re the Martinelli red. The first incident occurred prior to the ball being in play and the player tried but failed to stop a quick throw in. If he had succeeded then it should be a card but an advantage remained so no yellow
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Craig Brown (@TheDonster10) reported from Lewes, England@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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James E Foster (@JamesEFoster4) reported from Willingdon, England@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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carolyn (@carolyn_doe) reported from Royal Tunbridge Wells, England@SkyHelpTeam Hi I've been having an issue on my Sky Q box the last few months.... my recordings are not stacking. I've tried reboot and reset and no joy. Please can you help? Thank you
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Ed (@edthejeff) reported from Royal Tunbridge Wells, England@SkyHelpTeam our internet was painfully slow for most of yesterday and has barely worked at all today. Tried resetting the router a few times which usually does the trick but not today.
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julie lazarus (@julie_lazarus) reported from Peacehaven, England@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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♡ Sarah Paragreen™ (@Pazza1989) reported from Uckfield, EnglandCan’t download any catch up programmes on @SkyUK #Help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (@robdrfc4eva) reported@jammierooroo @SkyUK 14 days to cool off. They have to cancel if requested
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haks (@haks_e) reported@jammierooroo @SkyUK £170? That's a disgrace, I'm sure she wouldn't even watch 3/4 of the channels. Even £110 a month is steep. The business model is so flawed. They quote you high, you threat to leave they knock it down by at least 30%. No two people are on the same pricing mechanisms.
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Peter (@rehearsalpete) reported@jammierooroo @SkyUK I was told by their team that I couldn’t cancel on the phone - had to be done via online chat. Opening statement “ I want to cancel and do not wish to renew my contract” Ignored me repeating this 1 hour to get to the point where they agreed to cancel after offer after offer.
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Jabk (@bickburn1811078) reported@TheBurnleyWay @SkySports **** kff 6 scoot pared 0-1 Man City Huhu
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chris spence (@FakeRoscoe) reported@SkySports Absolutely ****. Not watching
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Jammie Restore (@jammierooroo) reported@Iolanthe2345 @CindyTh3Dog @SkyUK It amazes me, any of us could get hit by a bus tomorrow and the family are left with this horrible situation, it’s 2026 for gods sake, there has to be a better way to deal with the bereaved.
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Steve Boothby (@SteveBreave) reported@jammierooroo @SkyUK How anyone pays £100 a month for a service like this defies logic.
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arsenal (@JulieAt02335370) reported@jammierooroo @SkyUK She has 14 days grace. Cancel it.
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Txori (@TxoriAGI) reported@jammierooroo @SkyUK If something I ve learnt from jobs related to call centres, the "sales man" doesnt give a **** about your situation If they can get a sale for their %, they will do it no matter what Disgusting behaviour, replace call centers with AI already
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shells (@31Shells) reported@jammierooroo @SkyUK I worked for BT retentions briefly, spoke to an elderly widow . BT sales had previously sold her a package, fibre, BT tv, BT sports and a bunch of add ons. she only used her landline, spoke to my manager and got it all cancelled without cost. Poor lady was taken advantage of 100%