Sky Outage Report in Heathfield, East Sussex, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Heathfield, England
The most recent Sky outage reports came from the following cities: East Grinstead, Royal Tunbridge Wells, Heathfield, and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 East Grinstead
|
Internet | 2 days ago |
|
East Grinstead
|
Phone | 11 days ago |
|
Royal Tunbridge Wells
|
TV | 18 days ago |
|
Royal Tunbridge Wells
|
Internet | 19 days ago |
|
Royal Tunbridge Wells
|
TV | 22 days ago |
|
Heathfield
|
Internet | 1 month ago |
Community Discussion
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Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@SkyHelpTeam any idea why the broadband is down in TN4?
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Col.Sha (@TattwoU) reported from Lewes, EnglandWhilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Pete 🦅 (@petecmsmith1977) reported from Dallington, England@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, EnglandOnce again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Nick Craxton (@nickcrax) reported from Royal Tunbridge Wells, England@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Ben Thapa (@BenThapa82) reported from Royal Tunbridge Wells, EnglandToday’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Kwabena Kwarteng 🇬🇭🇬🇧 (@Kwabenalovesama) reported from Bexhill-on-Sea, England@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Ben Thapa (@BenThapa82) reported from Groombridge, England@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Kate Griffiths (@katesfxmakeup) reported from Royal Tunbridge Wells, England@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Ben Thapa (@BenThapa82) reported from Groombridge, EnglandHi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Pete 🦅 (@petecmsmith1977) reported from Dallington, England@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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LoobyLou (@alooby75) reported@WestStandTone @SkySports Should do, but probably need the support!
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michael thomson (@mikeytee1990) reported@SkyHelpTeam a whole week since ur internet kept playing up now use wait till the weekend to start going down again n again beyond a joke because websites say there ain't any issues in my area bloody useless provider I've got fiberobtic broadband ud think that it would stay on
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Lauren 💫 (@laurencoys) reportedHello @SkyHelpTeam is there a problem with ITV2 HD on Sky Q? I have no signal on channel 118 but signal is fine on all other ITV channels, recording Love Island is failing because I have no signal on the channel and yes I’ve already reset the box which hasn’t helped
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peter tasker (@petertasker) reported@idlewildgirl @SkyHelpTeam Plus with Now we cancel every 6 months or so, wait for shows to build up and then take out the package again. Cheapest way!
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𝕄𝕚𝕤𝕤 𝕄𝕒𝕔 💋 (@imac2808) reportedI've literally only had my new deal for TV & broadband from @SkyHelpTeam for 10 weeks and now I've had an email advising a £10pm increase across my products starting in April. This from a company posting multi million pound profits. After 17 years as a customer I think I'm done.
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Jonnie Gee (@geejonnie) reported@SkyUK Why as an existing customer of super fast Broadband do I have to apply for something cheaper? Especially when you’ve just put my costs up?
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Easy (@ianmac40) reported@AdMcD1 @virginmedia I binned them after being with them over a decade. Gone with @SkyUK and what a better service so far.
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Pips 🦥💚 (@pipssxo) reported@SkyHelpTeam me and my partner have just wasted 2 2 hours of our Friday night waiting to be connected to someone at Sky Broadband, just to tell you we are leaving on 27th Feb! Been passed to 3 different departments and no-one could help! Shocking customer care!
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Jonah (@jonahmbirkett) reported@SkySports @btsport please can one of you take over all of the athletics coverage? So the fans can just pay for one service rather than 100 every season?
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Kyy (@Kyyyy1234321) reportedI Don’t know about you but I find it unnecessary for @SkySports to put a camera and a microphone in Erik Ten Haags face asking him about the concern about human rights issues because of the Qatar bid. Let the genius do his job and let the Qataris make it rain #mufc