Sky Outage Report in Heathfield, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Uckfield, Bexhill-on-Sea, Heathfield, Polegate and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
TV | |
| Uckfield |
Internet | |
| Bexhill-on-Sea |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
TV | |
| Royal Tunbridge Wells |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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♡ Sarah Paragreen™
(@Pazza1989) reported
from
Uckfield, England
Can’t download any catch up programmes on @SkyUK #Help
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Keith King
(@diabeticguy) reported
from
Hailsham, England
@SkyHelpTeam I am so sorry, I didn't realise one had to push the card in the box until it clicks. My bad. Thanks for assistance.
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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julie lazarus
(@julie_lazarus) reported
from
Peacehaven, England
@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Sineal Cots 💕
(@SinealC) reported
from
Royal Tunbridge Wells, England
@craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Chris
(@cbates2501) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Daniel J Sims
(@DanielJSims) reported
from
Uckfield, England
@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Ed
(@edthejeff) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam our internet was painfully slow for most of yesterday and has barely worked at all today. Tried resetting the router a few times which usually does the trick but not today.
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Jon seale
(@SealeJseale) reported
from
Uckfield, England
@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kdogg
(@Kdogg14835797) reported
@SkyHelpTeam Just off the phone to a manager, who implied it was up to me to leave sky when i think it has gone on too long. Am I not valued as a customer? Surely after 25 days, you should be doing everything in your power to solve the issue. I already have an open complaint in progress
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Gerry
(@GerryMottram) reported
@SkyHelpTeam help needed got nowhere on the phone after 40+ minutes.
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DatHoggered
(@DatHoggered) reported
@skyhelpteam I’ve tried calling and just get an automated response, your broadband checker and service checker keep sending me around in circles with no information on when a fix might happen. Please help.
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punnedit_jeeve
(@RajeevMamidanna) reported
@SkySports Yeah we need to '****' out the bad umpiring.
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Joe. p
(@joeypizzas) reported
@SkyHelpTeam I’ve spoken to Joe who was great@then he put me through to a different department to a man called Derrick who said he couldn’t help and now I’m on hold still.
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Adam Murdoch
(@Adam_Murdoch) reported
@SkyUK Our broadband is down! Running incredibly slowly and cannot watch any tv! 😭 Very disappointed
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Dean Allan🏴💙
(@deano1903) reported
@alanmdesc @ScotlandNT @SkySports It should be but no feed as they are having Technical Issues 😡
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DatHoggered
(@DatHoggered) reported
@SkyHelpTeam As I said in the tweet above, I have used your line check and it sends me around in circles. It says there is a fault on my line and to check the service checker, the service checker says there is no issues in area. Can you please give me an update on when this will be fixed.
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Steve_15
(@THC1571) reported
@SkySports He's never looked better
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DatHoggered
(@DatHoggered) reported
@skyhelpteam Hello, my internet has been down since last Wednesday evening. Your engineer who came out couldn’t fix it. Openreach couldn’t fix it and now I’ve been left in limbo. This is not acceptable, especially as I am paying over £100 a month.