Sky Outage Report in Heathfield, East Sussex, England
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The latest reports from users having issues in Heathfield come from postal codes TN21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Heathfield, Lewes, Royal Tunbridge Wells, Uckfield, Bexhill-on-Sea and Polegate.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Internet | |
| Lewes |
Internet | |
| Royal Tunbridge Wells |
TV | |
| Uckfield |
Internet | |
| Bexhill-on-Sea |
Internet | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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Keith King
(@diabeticguy) reported
from
Hailsham, England
@SkyHelpTeam I am so sorry, I didn't realise one had to push the card in the box until it clicks. My bad. Thanks for assistance.
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Sineal Cots 💕
(@SinealC) reported
from
Royal Tunbridge Wells, England
@craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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Chris
(@cbates2501) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Ed
(@edthejeff) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam our internet was painfully slow for most of yesterday and has barely worked at all today. Tried resetting the router a few times which usually does the trick but not today.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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julie lazarus
(@julie_lazarus) reported
from
Peacehaven, England
@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Oxley 🌻
(@em_oxley) reported
@SkyUK if you’re signed up to the Armed Forces Covenant, please teach your advisors what that means! Still charged £80 to move house when it should be free and spoken to like an idiot! #ArmedForcesCovenant @JonathanOxley25
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Ronnie Maposa
(@Rowenso) reported
@SkyHelpTeam Good morning please provide update on progress. We are still not connected. Is the outage being fixed? And when can we possibly expect connection?
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Waterloo Road Fan
(@WaterlooRdFan96) reported
@SkyHelpTeam Yes I have done & get a message saying “Broadband and Talk problems. You might not be able to get online or make/receive calls.” It’s been down since Monday! I tried calling but the queue was so long I had to hang up
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Waterloo Road Fan
(@WaterlooRdFan96) reported
@SkyHelpTeam No it doesn’t have anything after the line test. I believe the whole area are having issues with broadband, so there must be a fault
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Dead God
(@DeadKillerGod) reported
@escapist1234 @SkyHelpTeam Your internet is crap and you make customers wait 10 days to send an engineer. 3 or 4 days later it magically starts working again. Happened at least 3 times last year. Absolute garbage and never explain, apologise or offer compensation. Definitely time to leave.
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Jayne Stephenson
(@JayneBuchanan1) reported
@SkyHelpTeam slightly annoyed to say the least! Paid a premium for an engineer to come today (due to us working in the week) to fix our broadband for the second time in a month to find if the first engineer hadn’t done a bodge job in the first place this wouldn’t of occurred!!!
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🖤🕷 𝕸𝖎𝖑𝖑𝖎𝖊 🕸⛓
(@millie_booth_xx) reported
@SkyHelpTeam hi we are trying to join paramount+ through sky (we have skyQ with cinema) but it keeps telling me I’ve “tried to access the page too quickly”. Can you help?
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chris forsyth
(@cjfor007) reported
@SkyUK no Internet access between my sky q box and router. Tried self help with no joy.
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Charlie McCarthy
(@charlie_boy88) reported
@SkyHelpTeam Internet down AGAIN that’s double figures now since 13th December it is beyond a joke now!!!
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Beebs
(@BeebsNo7) reported
@skytv @SkyHelpTeam @SkyUK good morning I have been a loyal customer with U since 2012. Have an issue with Sky VIP for 18mths and still not fixed after numerous comms with U. I have 400GB in piggy bank aswell which I can't use without spending more money with Sky total rip off.