Sky Outage Report in Heathfield, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Crowborough and Polegate.
| City | Problem Type | Report Time |
|---|---|---|
 Crowborough |
Internet | |
| Polegate |
TV | |
| East Grinstead |
Internet | |
| Hailsham |
Phone | |
| East Grinstead |
Internet | |
| East Grinstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty
(@kirstylouise) reported
@SkyHelpTeam there seems to be an issue with your private message automated system... I select existing customer and it just asks me again (over and over). Need help with a second Sky Q box
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Michael Goodeve 💙
(@MichaelGoodeve) reported
We’re in Portsmouth and sky broadband is down - showing as connected but not working. Anyone else? @SkyHelpTeam
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Martin Radford
(@MartinRadford2) reported
@Hagstromwayne @SkyHelpTeam Ridiculous from Sky. I’m in Totton and internet is down. I think all of these tweets are evidence of reported service outtage..
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Emma Fisher
(@moofisher) reported
@SkyHelpTeam @JoshBaileyDJ Your checker isn’t working. I am in Portsmouth too so would suspect the issue is on sky’s side not ours.
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Exro
(@ItsExro) reported
@SkyHelpTeam my WiFi has randomly gone down has been slow for a while but it’s gone now however I still get my WiFi icon on my phone and router displays 3 green lights pls someone help
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Ross
(@rburley01) reported
@SkyHelpTeam what’s going on? There’s a massive outage across the south east and you apparently don’t know anything about it? Even when it’s on we should be getting atleast 60mbps yet I can hardly get 18
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Ash Ramian
(@AshRamian) reported
@SkyHelpTeam @hrybtw It still doesn’t work. Just try’s to load and never does
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Jon Tray
(@JonTray93) reported
@SkyHelpTeam No but apparently neither does half the south yet we all have an issue??
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Bruce
(@bedbug) reported
@SkyHelpTeam @Hagstromwayne Seriously Sky, just look at your mentions on Twitter. Dozens and dozens of reports about issues in Hampshire, and you’re saying there saying ‘we have no reports’ - defies belief.
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Aimee
(@Aimee_Knowles) reported
@SkyHelpTeam whats going on no Internet in Southampton ?? Seems like a south coast issue...