Sky Outage Report in Heathfield, East Sussex, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Hailsham, East Grinstead and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Hailsham |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| East Grinstead |
Total Blackout | |
| Crowborough |
Internet | |
| Polegate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Trig (FPL / FUT)
(@FPLTrigger) reported
@SkyHelpTeam hi - every night your broadband is woefully slow. Even trying to play a console game online stutters when I have it on wired connection. I’m on super fast and can’t upgrade, how do I improve it because it’s making me want to leave sky
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Daniel White
(@dwhite87) reported
@8gzd8k76nM @SkyHelpTeam What affects Ethernet? Cat 8 cable 1.5 meters straight in to the router directly in to a gaming pc.. which has been fine for 7 out of 8 years and the issue only started last March? So these tests are what “ sky “ have said to do?! I’ve even got the router statics also?
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Mark Cameron
(@mrsparkles3583) reported
@SkyHelpTeam If this isn't resolved properly I will cancel
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Ravi P.
(@RedRavP) reported
@AnfieIdEdito @SkySports You have **** friends - they lie to your face
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Eloise Turton
(@eloturton) reported
@SkyHelpTeam Does anyone? Can OpenReach help with this? @OpenreachHelp
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Unbearable
(@LFCunbearable) reported
@AnfieIdEdito @SkySports The audacity…he’s honestly so crap
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KulwinderKK
(@Kulwinder91) reported
@SkyHelpTeam TV still not working on day 5!
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Stuart Jones
(@stjones72) reported
@SkyHelpTeam This needs to be resolved and now you are also saying something different to customer services as they said they would support through a special. Can you guys please help a customer who get different answer dependent upon who he speaks too
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Stuart Jones
(@stjones72) reported
@SkyHelpTeam Jason, you are missing the point. I paid for a local engineer who fix the problem and it was nothing to do with the dish ! It was basic cable fault engineer could not diagnose
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⚒🫧 Kevin O'Neill 🫧⚒🇺🇦
(@oneill_mr) reported
@SkyHelpTeam I’ve been with Sky Mobile for years and have never had issue. The one thing that does annoy is if you go on holiday, in many countries including Europe, you have to purchase a daily roaming pass once you exceed 10mb of data @ £2. Other providers include data at no extra cost.