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Sky Outage Report in Heathfield, East Sussex, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Heathfield come from postal codes TN21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Heathfield, England

The most recent Sky outage reports came from the following cities: East Grinstead, Royal Tunbridge Wells, Heathfield, and Lewes.

CityProblem TypeReport Time
East Grinstead Internet 1 day ago
East Grinstead Phone 10 days ago
Royal Tunbridge Wells TV 17 days ago
Royal Tunbridge Wells Internet 18 days ago
Royal Tunbridge Wells TV 21 days ago
Heathfield Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • dje2072
    Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.

  • julie_lazarus
    julie lazarus (@julie_lazarus) reported from Peacehaven, England

    @SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy

  • fiona_j_7
    Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly

  • SarahApplebyUK
    The Sarah Appleby TGI Radio Show (@SarahApplebyUK) reported from Hailsham, England

    Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription

  • fiona_j_7
    Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK

  • BazTheHaff
    Barry Haffenden (@BazTheHaff) reported from Ringmer, England

    @ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Royal Tunbridge Wells, England

    Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.

  • JamesEFoster4
    James E Foster (@JamesEFoster4) reported from Willingdon, England

    @SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer

  • fiona_j_7
    Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???

  • dje2072
    Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam so at the moment u can't phone sky and u can't help either

  • fiona_j_7
    Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽

  • GaelleRTW
    Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.

  • ChessmanUK
    Antony Chesson (@ChessmanUK) reported from Royal Tunbridge Wells, England

    My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻

  • dje2072
    Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Groombridge, England

    Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...

  • TattwoU
    Col.Sha (@TattwoU) reported from Lewes, England

    Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages

  • SinealC
    Sineal Cots 💕 (@SinealC) reported from Royal Tunbridge Wells, England

    @craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ColinMckillop
    Colin Mckillop (@ColinMckillop) reported

    @SkyHelpTeam I see! It says it’s me that has an issue but isyourservicedown is reporting that there are wider issues in my area? Can you confirm? The sky self heal page that opens up when an internet site won’t open isn’t working

  • mgoodingartist
    Mathew Gooding (@mgoodingartist) reported

    @SkyUK is Sky Broadband down in Stowmarket area. Been off all morning

  • torz_will
    Will Torz (@torz_will) reported

    @SkyHelpTeam outage in my area in blackpool which is on day 3 now, no info about what’s going on or when it’s gonna be sorted. I work from home and need my internet, what will you do about loss or earnings and loss of service

  • kevbreithaupt
    Kev breithaupt * (@kevbreithaupt) reported

    @SkyHelpTeam No problem. Thanks

  • Katie_Vines
    Katie Vines (@Katie_Vines) reported

    @SkyHelpTeam I need some help please, I can't download from E4

  • KateTlifecoach
    Kate Tilston 💙🇺🇦 (@KateTlifecoach) reported

    Great to know that the only way @SkyHelpTeam can help is if I sit on the phone for another 45 minutes- who has time to do that? Shocking customer service.

  • ColinMckillop
    Colin Mckillop (@ColinMckillop) reported

    @SkyHelpTeam It says there’s a problem with my hub - but there’s no internet access on my hub so will that check even work?

  • Highland_connor
    Connor (@Highland_connor) reported

    @SkyUK Your the only network I’ve been with that when you have 4 bars and 4G the internet doesn’t work………. Can I end my contract early for this? I’d literally get better signal using a potato…. #skymobile

  • RunningmanCDK81
    Runningman (@RunningmanCDK81) reported

    Had to cancel my @SkyUK account this morning due to a 50% increase! 🤬5 years loyalty reward 🙈 #skytv #skybroadband

  • guydevere
    Guy de Vere (@guydevere) reported

    @SkyHelpTeam video conference issues is just when using Sky mobile data, no issues with O2 PAYG mobile SIM or fiber broadband