Sky Outage Report in Heathfield, East Sussex, England
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The latest reports from users having issues in Heathfield come from postal codes TN21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Heathfield, Lewes and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Ed
(@edthejeff) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam our internet was painfully slow for most of yesterday and has barely worked at all today. Tried resetting the router a few times which usually does the trick but not today.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Keith King
(@diabeticguy) reported
from
Hailsham, England
@SkyHelpTeam I am so sorry, I didn't realise one had to push the card in the box until it clicks. My bad. Thanks for assistance.
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Jon seale
(@SealeJseale) reported
from
Uckfield, England
@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Chris
(@cbates2501) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Sineal Cots 💕
(@SinealC) reported
from
Royal Tunbridge Wells, England
@craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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julie lazarus
(@julie_lazarus) reported
from
Peacehaven, England
@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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And1Makes4
(@and1makes4) reported
@SkyUK We signed up to you on Sat. We can’t get through to @virginmedia to cancel as they are cutting us off. Is there anything you can suggest to help? I don’t want to put off your installation as they’re trying to charge us £60 a month after.
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Rusty McOros
(@Rusty_McOros) reported
@SkySportsBoxing @SkySports No problem with Saudi Arabia suddenly, hey Sky? Cos you’re in the mix for some cash? Laughable hypocrisy.
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Diana Winn
(@DWinn63) reported
@PrimaryAlbert @SkyHelpTeam Service is still out this morning. I work from home so will have to use phone as a hot spot for laptop. Will we be compensated for the data used too? Compensation is rarely automatic, as stated, have normally had to call to get it! 😡
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Mrs P 🌸
(@Shaprice_) reported
@kimclip @SkyHelpTeam It’s appalling isn’t it!! I’ve just tweeted them AGAIN and got this response - “Hi there, is our website still outlining there is a known issue in your area?“ …. Unbelievable!! 🤬
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Rob Price
(@RBMPrice) reported
@SkyUK 6 out of the last 9 days without a broadband service and trying to work from home - Enough's enough get it fixed please!
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Nilla
(@Ladytelp) reported
@SkyHelpTeam broadband been down for over 12h. any idea when it will be back? nn14 area
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kimberley clipston
(@kimclip) reported
@Shaprice_ @SkyHelpTeam I think it disgusting that sky still haven’t said anything regarding an update.I live in rothwell and I’ve spoke to a few people and it seem to be effecting everyone but they are blaming bt but other company internet are working it just sky. They need to fix it
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michael shaw
(@thunderchild127) reported
@newcastle_arabi @SkySports Let them know there not wanted and there agents will find them clubs, sadly there are a lot of older players who will not command a fee or very little, this is down to Ashley allowing the squad to age, and grow older, whilst bringing in very little young talent!
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rachel buller
(@rachelbuller1) reported
@SkyHelpTeam good morning, I am in OX16 can you confirm if there is a local outage ? I have booked an engineer but if its local then I will cancel
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BG4L
(@Tos_starr) reported
@SkyHelpTeam well, we didn’t have internet for 6hours, did all I could- checked my connection online, service status and all. Internet came back on late last night.I don’t know what happened but I’m not happy about it and hoping it won’t happen again especially if working from Home