Sky Outage Report in Heathfield, East Sussex, England
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The latest reports from users having issues in Heathfield come from postal codes TN21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Heathfield, Lewes and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
TV | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
TV | |
| Heathfield |
Internet | |
| Royal Tunbridge Wells |
TV | |
| Heathfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Charlie Worwood
(@charlesworwood) reported
from
Royal Tunbridge Wells, England
@SkySports He’s due a **** up!
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Nick Craxton
(@nickcrax) reported
from
Royal Tunbridge Wells, England
@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Soupy twist
(@RealSoupyTwist) reported
@bhastie91 @SkyUK Apparently this is contrary to the terms and conditions, which a) makes it completely different to every other streaming service on the planet and b) isn't explained at point of sale, even though the contract states sky will charge you a second sub if you do it.
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Steakpuncher
(@Steakpuncher) reported
@SkyHelpTeam Sep 30th, October 19th, October 27th. In the past 5 weeks my internet has gone down due to a "Service outage" (not maintenance) for several hours on these 3 occasions. With short term outages around midnight on a few other days. Why is #Skybroadband so unreliable?
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Gemma Dobson
(@gemmaofjmc) reported
@SkyHelpTeam @Fred_ugly not really good enough Jason two weeks my data not even working properly i’m paying for a service that doesn’t work! I have a teenager who needs to write essays a levels and can’t !
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Megan Douglas
(@MegDouglasTeach) reported
@SkyHelpTeam hello, just wondering if there is a problem with broadband in the RG area? We’ve not had WiFi since 9am yesterday morning. Followed all instructions to fix it and nothing is working? Please help! 🙏🏼
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Soupy twist
(@RealSoupyTwist) reported
@andiparry @manfred_dingo @SkyUK If you have sky mobile and sky tv their system won't let you do this. Call them, demand they cancel all contracts and start from scratch
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kirsty widdowfield
(@kirstynewcastle) reported
@SkyHelpTeam It’s my parents account. I don’t have access to the sign in details right now. I know it said there was an engineer allocated and work should be completed on the 3rd
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Tom Vincent
(@TomboBrewster) reported
@virginmedia Yep. Now saying they have to dig up the road and it'll be another 3 weeks. Currently cancelling our contract with Virgin and going to @SkyHelpTeam as at least they seem to know what's going on (the fact its taken customer service 10mins just to cancel our contract says a lot)
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Pete Dodd
(@petedefc) reported
@SkyHelpTeam your service is absolutely horrendous, internet constantly on and off for nearly 3 days just turn it off and fix it properly ffs!
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Taco
(@Tacothemini) reported
@SkyHelpTeam my poor grandad waited all day yesterday for his sky broadband to be delivered and sky did not even turn up!
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Portas
(@Portas30k) reported
@SkyHelpTeam Yes we've run the checks. And judging by the number of people on here from the same area reporting the issue to you, the problem isn't on our side.