Sky Outage Report in Heathfield, East Sussex, England
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The latest reports from users having issues in Heathfield come from postal codes TN21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Bexhill-on-Sea, Royal Tunbridge Wells, Heathfield, Polegate, Uckfield, East Grinstead and Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
 Bexhill-on-Sea |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
TV | |
| Royal Tunbridge Wells |
TV | |
| Heathfield |
TV | |
| Polegate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Frost
(@MattFrost216) reported
@SkyHelpTeam getting no satellite signal on my sky q box - help!!
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Adi leah
(@adiandfran2011) reported
@SkyHelpTeam when ive turned my sky q box on thos morning it saying there isnt a signal on the tv this has happened a few times since getting the uhd box
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Greg
(@pompey____) reported
@PompeyPedro I’m not a fan of some of the rumours reg express but if you compare some of the skysports reporters down the years; some have fallen asleep, missed 🔑 moments and been biased to the visiting team. I’d allow it for the 6 nations etc, not like he switched on something insignificant
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Jon Kermode 🇺🇦
(@jonnykermode) reported
I’ve just had to pirate the F1 qualifying on YouTube because it’s not available on Sky Glass at 23:15 - eight hours after the session started. I had it added to my playlist but it’s not there. Can you remind me why I pay you @SkyHelpTeam? This is a travesty of a service.
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ShortySan1986
(@ShortySan1986) reported
Has anyone elses Sky Q just completely died? Technical faults on all channels and now just getting black screen. rebooted box and still not working. Sky are crooks as nothing ever works @SkyHelpTeam
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Jack
(@ADHDivulge) reported
@SkyHelpTeam Sky Q TV box disconnects from WiFi constantly. The access point is literally 2 feet away from it. Connecting via Ethernet causes ping spikes and packet loss for every single device on the network for some reason, similar to SSDP floods from Q160.
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Jack
(@Jaxk794) reported
@SkyHelpTeam Morning. Please can you tell my options around my contract, another £5 increase and I cant drop sky movies which I dont use is really frustrating. Can I cancel my Sky package as BT is cheaper now. Everything is going up and sky is a luxury not essential unfortunately
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Jonny Bluenose
(@JonnyBluenose) reported
@SkySports No complaints, best team (by far) won. England looked one-paced (slow) and lacking in power. A lot to sort out in not much time. If Manu is out, still a hard running 12. Marchant now our best 13. Furball - so far out of his depth, got away with a couple of ****-ups, but not all.
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The Secret of St Kilda - Season 1 Out Now!
(@TheKilda) reported
@GomezTheBrave @SkyUK @SkyHelpTeam Hi Andrew, Sorry to hear you're having problems. But we here at Sky, don't really care. You'll do nothing about it and our complaints system is just a wheelie bin. Get ****** - Sky
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Slug 🍃💚🍃
(@Slugslime2) reported
@SkyUK YET AGAIN my broadband has dropped out. Happens so often this time of the night. Orange lights of death on the router 😡😡😡😡 contract up in July. Will find a more reliable service...