Sky Outage Report in Heathfield, East Sussex, England
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The latest reports from users having issues in Heathfield come from postal codes TN21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, Uckfield, Bexhill-on-Sea, Heathfield, Polegate and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Davies
(@cisnegirl) reported
@SkyHelpTeam No thank you. I am not a #Sky customer and do not wish give you my personal details.
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Sylvia Penny
(@pennysfromWales) reported
.@SkyHelpTeam Can you tell me if there is a problem in being able to access and watch Paramount+ please? We can get into the app but as soon as we try to access a programme the app crashes on the main box. This does not happen on the mini boxes. Help please!
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Paramount+ UK & Ireland
(@ParamountPlusUK) reported
@DebNeedsDisney This is a query for @SkyHelpTeam, who'll be able to help with this
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James Rees 🏴🇯🇵
(@Yameus) reported
@SkyHelpTeam I can’t use that, I have to disconnect from my home network to use my mobile net, which then leads it to saying there’s no router.. but there’s literally no dial tone. We have no phone line at all.
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KS1973
(@beerbelly1973) reported
@Sando34916 @SkySports No problem for Rory if you care to listen to his interview at the weekend. He’s just pointing out that Koepka not two months back was slating LVIV and Mickelson. But I’m sure Rory will take on board your comments 🙄
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Lufc Darren
(@UnitedLeeds_1) reported
@SkySports Hope them, Norwich & Burnley stay down and Sunderland, Blackburn & Coventry get promoted
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Nobs😏😏
(@Nobs_Richy) reported
@miino_official @SkySportsNews Like super slow and dem go report with full confidence Skysports fell off so badly
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Telghal Rahsup
(@telghalrahsup) reported
@MartyByrdeBTC @SkySports But the literal translation is little black guy. If a commentator referred to him as the little black guy during a race, there’s be trouble. It’s unnecessary and some people find it offensive. Hence, it’s offensive.
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Francesca Donaghy
(@FranD55) reported
@SkyHelpTeam I have been through every tip that you provided, nothing makes it any better. I am sure the issue is outside of my home, as my neighbours are having the same problem. I think a check on the cables is needed. Do you have a fone number that I can talk to a person?
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Taylor
(@TOA_Taylor) reported
@WeAreOpenreach Internet is down in BL0 0 after sighting an Openreach engineer on Park Ave, Ramsbottom. Another engineer just drove past. Reported to @SkyUK but no sense of urgency and earliest they can send one of your engineers is Friday. Can someone take a look please?