Sky Outage in Buxton, Derbyshire, England

@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia

@SkyHelpTeam my broadband router has been locked out for the past 3weeks, our sky tv box is ridiculously slow, please can you get in touch ASAP. I’ve been on the phone for 15 minutes this morning, with no luck in talking to a sky representative. Appalling Service. @Rachelle0482

@SkyHelpTeam There had better be some compensation for this absolute shit show of a screw up!

@LyNxAkAsTeFfOn I’ve had similar issues for nearly two weeks. Thought it was just me.. @SkyUK

Phoned to cancel @SkyUK but I’m in contract passed to cancelation, said can’t help me if my reason to leave is we employ @adamboultonSKY as @SkyNewsBreak is just a division of sky I said I don’t need your help just cancel me. Been with @SkyUK 8 yrs but can’t wait to leave!

Fuming with @SkyHelpTeam , ringing me at 19:00 to cancel my installation for my engineers calling in sick. Even after making me pay for my subscription for 3 months of no sky as they wouldn’t suspend my account. If I was off work, it would get covered. #joke

How do we pay over £100 a month for sky and internet when it’s the worst WiFi ever @SkyUK

@SkySportsPL @SkyUK just letting you know after trying to think @Carra23 could be unbiased like @GNev2 watching liv vs new I have decided to terminate my membership with you after 10 years.

Very happy with the service from @SkyUK today. The customer service representative I spoke to last night was fab, and told me the problem would be fixed within 5 days. It was done within 1! Great service, thank you. 👍🏼

@SkyHelpTeam I’m still awaiting a reply and notice you haven’t read my DM. Not good customer service at all.

@Shippers1983 Ha! Intermittent rage! It had been ok but when you get a problem you’ve got more chance of getting an response from the dead than @skyuk it took me 3 hrs to watch the last 15 mins of bodyguard last night! Their customer service is a joke.......

@SkyHelpTeam Can’t get on line if your so called high speed broadband works at a snails pace 🐌 and your phone lines are a joke, how about you call me, now that would be actual customer service.......

@SkyHelpTeam @SkyUK my broadband and tv service has been on a go slow for the last 24hrs! Tv keeps freezing and downloading programmes is taking hours! Why I’m I paying so much for this crap and I take that’s why there is a 40mim hold time on you help like!! Very poor!!

@SkyUK as a non HD customer it is disappointing that I cannot download certain programmes to my iPad via Sky Go in non HD that are available to download to Sky TV box. A bit unfair

I see T Henry has been sacked by Monaco - back to being a shit pundit on @SkySports no doubt

@SkyUK absolutely shocked that after nearly 14 years loyalty with you that you can't offer me the same broadband deal as a new customer. Just getting set up with BT now. #loyaltymeansnothing

Saw this and not happy, poor decision from @SkySports

10 times tonight our @SkyHelpTeam WiFi has gone down. Ten. They can’t even be bothered to reply to apologise or suggest a solution to resolve anything. Do not use them.

And @SkyUK WiFi is down. AGAIN. @SkyHelpTeam

Our previous and most terrible "manager" has a lot of front on him. What a load of bollocks he's put out via @SkySports to try and get a new job. He has ruined #itfc

@mrdavidhaye @DerekWarChisora @SkySports What a monstrous scene these fake sell box office set ups are,do boxers think that the public are so bloody stupid,

And @SkyHelpTeam WiFi is down. AGAIN

@SkyHelpTeam hi sly my home phone line won’t let us receive any calls are there an issue

Hey @SkyHelpTeam Given how much our WiFi is down can we a) get a refund on all the time we have paid for it and not been able to use it & b) get out of our contract early due to your inability to deliver what we are paying for. It’s shocking how bad it is & you can’t fix it #fail

@Jo29088167 @SkyHelpTeam Apparently they can’t find my details. I’ve bought it as new customer but can’t find where I can put my sky viewing card in now

@BTSportBoxing @SkySports @SkyUK tried booking the fight through my box, online with BT, spoke with two BT customer advisors and on hold for over 30 minutes with Sky and still can’t book the fight and no one can help me. What the F is going on. I’ve bought BT box office before.

Amazing customer service via live chat with @AmazonUK today, @SkyHelpTeam you could take a leaf out of their book

@SkyHelpTeam I have had to take time off work it took you so long to get my broadband connection, my phone isn't connected, I have tried your messaging service on Twitter and on FB messenger, called 03442 414141 from mobile and you are too busy!

@SkyUK I have had to take time off work it took you so long to get me connected now I still don't have my phone number, I have tried your messaging service on Twitter and on FB messenger, called 03442 414141 from mobile after 10 min. I hung up, you are just costing more money!

@SkyHelpTeam I need to cancel an engineer visit that I didn’t really need. I rang up twice. Spoke to the engineer, used the Sky app and contacted you via messenger. Still no joy. So frustrating.

@NorthBankNadim @davetheblue41 @ChelseaFC @premierleague @SkySports Who gives a shit!!

@SkyHelpTeam I have now been with an aerial signal to two televisions in my house since SkyQ Installation! Told to buy a booster that does not work.. no engineer until 16th November. Not happy 😡

@SkyUK #broadband now down for a week and the engineer that was booked for TODAY between 1pm and 6pm has now shown. #poorservice As USUAL. @virginmedia look like they have new customer

@AdamDDickinson so normal service is resumed this evening as #Steelers are on #SkySports. Wouldnt be the same without #SteelersSportsSunday

@SkyHelpTeam very disappointed my phone could not be delivered and you told me your sending out for redelivery yet sent it to some other customer!! I will be leaving sky after 15 years. Very poor!!

@SkyUK Still had no reply from you about a poor service on I phone.

@SkyHelpTeam My daughter has an I phone but would like to upgrade because the performance on her I phone 7 is rubbish I have been told o can upgrade for another year am really disappointed because I am a loyal customer and spend a lot of money with yourselves . Louise

Never seen such one sided TV coverage, Only Liverpool playing according to @SkySports

@SkyHelpTeam are you having service issues in the Stockport area tonight with Sky TV ? Been losing signal (no signal) on and off all night. Engineer booked for Fri but is it a wider service issue ?

ABSOLUTLEY DISGUSTED AT @SkyUK. On the phone reporting how SHOCKING my Wifi (that I pay for) is and just went to pay my phone bill and be charged £11 for being on the phone to them and the problem hasn't even been resolved?!?!? disgusted isn't even the word I'd use. SORT IT OUT

Is anyone else getting quiet peeved off with this booing #RyderCup from some idiots. Been mentioned on @skysports Thought it would have died down a bit from yesterday! The #usateam are guests #embarrassing #comeoneurope anyway. @RyderCupEurope

When are @SkySports gonna get rid of Martin Tyler! Talks such crap!

@SkyUK why is your broadband so poor? Despite many engineer visits and calls it always drops and you say it's OK it isn't. #poorservice

@virginmedia And yet no offer of solution unlike better customer care from @SkyUK @TalkTalk and @bt_uk looks like i will be on the phone to cancellations team very soon

@SkySportsPL @SkySports @premierleague Missing the game with sky’s piss poor reply timing

@SkyUK @coxgc1975 2/2 About 3 years ago I gave in & had your service installed again. This time I only last about a week before it snowed & we lost all your services for almost 2 days. When I called to complain & get a refund I was told it was tough Sky don’t give refunds when the service is down.

@SkyUK @coxgc1975 Does your service still fall on its arse whenever it snows or rains Sky? I had it installed about 10 years ago and cancelled it after 3 weeks cause the picture was in watchable when it rained, you begged me to come back to you. 1/2

@JonnyHindley @BBCSport @SkySports Never thought I’d see anyone ever say that. But you’re right.

@SkyUK con you out of money! Loyal Customer yet put the price up every renewal!!

@SkyUK unbelievable service! Contract in renewal again and your trying to make pay more! Sort it out you lemons!

@SkySportsNews @SkySports ****** shit league could have come to spurs

@SkyHelpTeam YOU MADE A FATHER LET DOWN HIS SON AND THEN ******* PROMISE NO RESOLUTION YOU ARE ******* OUT OF ORDER AND I ******* FUIMING

@SKYUK LIEING ***** MY NUMBER 24/7 NO MISSED CALLS EVER Hello Mark, Case ref: 1237849565 Thank you for contacting us about your Sky account. We have tried calling you about your complaint but haven't been able to get a hold of you.

I love how my internet is always patchy, and the fact my WiFi has been down for over 24 hours but @SkyHelpTeam say it's online via the website so I can't get through to speak to an actual human to help. Not like I have deadlines or anything

@imJr19 @SkySportsMNF @SkySports @GNev2 @Carra23 @sky 😂 read my first tweet ... especially the bit that sais I wouldn’t pay for a subscription.. never said anything about following on twitter.. So I don’t think you understand the meaning of hypocrite 👋🏻

@SkySportsPL @SkySports McGoldrick had a terrible view with two defenders between him and the crosser. And the ball was zipped in. Pretty simple explanation when you give it a moments consideration. #twitterblades #sufc

@SkyHelpTeam I’m unable to access my sky account even after changing my forgotten password, message tells me to call a number which has a 30 min queue which is not very convenient, can you help

@SkyUK every time I try to call customer service about me planning to move with sky, they say they’re busy.. i’ve been trying for 4 days now!!

So I've tried to upgrade my #SkySports package for the last week online. Just get a message will be done soon. Most annoying. Can someone from @SkySports please sort out this flaw in online process. #skycustomservices you were no help when i called....

Can’t help thinking of @GNev2 and his sock experience. I think him and @Carra23 should have a sock off on @SkySports #MNF