Sky

Sky Outage Report in Barnard Castle, County Durham, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in Barnard Castle come from postal codes DL12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Barnard Castle, County Durham, England 06/21/2025 09:50

June 21: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (49%)

    TV (49%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Sky outage reports came from the following cities: Catterick, Bishop Auckland, Barnard Castle and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomCatterick Internet
United KingdomBishop Auckland Internet
United KingdomBishop Auckland Wi-fi
United KingdomBarnard Castle TV
United KingdomBishop Auckland TV
United KingdomBishop Auckland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @SkyHelpTeam @SkyUK internet connection down. How long??

  • jameseuph James McLeod (@jameseuph) reported from Middleton-in-Teesdale, England

    @SkyHelpTeam Yes, because logging in to the website that just tells me there's a problem, with no more explanation is very helpful. I look forward to my account credit for the drop in service.

  • jameseuph James McLeod (@jameseuph) reported from Middleton-in-Teesdale, England

    @SkyHelpTeam any word when my broadband is going to start working again? An undisclosed problem in my area for an indeterminate length of time is ... useless really.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkyUK have put their prices up, both for broadband and TV mid contract, can I cancel because they have done this, or am I stuck with them until the end of the contract?

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam You have once again failed to support or help me! .

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySports Should have give him a testimonial for his service to the club

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • NatleyMCRmy Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam broadband going really slow DL10 area. Can't use services on skyQ because of this!

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    @SkyHelpTeam That system does nothing when there's an outage. What's the status? DM me please.

  • nickbriggs72 nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England

    @CarlCharnley @SkySportsPL @SkySports Why? He was headbutted if you agree Pepe headbutted the incident stops there, why should Alioski get a card for being headbutted? If he hadn’t Pepe might have got away with it which is more wrong

  • nickbriggs72 nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England

    @BiggieGriffiths @SkySports I hope your fishing, otherwise you are a complete idiot in that view as the game would have changed completely

  • NatleyMCRmy Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam why do you offer boxsets with sky signature but fail to tell people that 90% of the boxsets are in HD which I don't have!

  • Natalie_MCRmy Natalie (@Natalie_MCRmy) reported from Richmond, England

    @mandy_moooouk @SkyHelpTeam Down for me

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jameshe38050939 James Hendy (@jameshe38050939) reported

    @SkyHelpTeam @skytv @BBCNews No broadband since yesterday! No updates from sky! Apparent outage in our area! Almost 24hours later! Really poor service

  • paulusher2003 Paul Usher (@paulusher2003) reported

    @SkyHelpTeam Is there a cheat to stop sky stream going out of sync please? Asking for a disgruntled customer whose bill has just gone up. Thanks

  • M16ORA_1999 M16ORA (@M16ORA_1999) reported

    @SkySportsPL Note to self......cancel @SkySports asap.

  • mogs157 mogsy (@mogs157) reported

    @SkySportsPL On its arse skysports now.. wtf is goin on

  • HowellsU Scott howells (@HowellsU) reported

    @SkyCricket @SkySports Give the match to India what a poor choice to bowl first in that wicket. Should declare now as England won’t match that score in 2 innings. India will probably get over 600

  • musical_HU Iain Ross (@musical_HU) reported

    @SkyHelpTeam internet keeps dropping out and has been doing so since yesterday afternoon. Is there an issue with TW16 area please?

  • mickharkin68531 mick harkin (@mickharkin68531) reported

    @TurnerM1339 @SkyHelpTeam Any customer with restricted services has this happen to them

  • arkimde_ Arkim (@arkimde_) reported

    @SkyUK Yes I have. Apparently, there's an outage in my area.

  • Tim_Cockers shakeydaisy (@Tim_Cockers) reported

    Also, I am all for pundits being relaxed when presenting but the get up of the these guys on @SkySports yesterday was poor. This is the most prestigious series in rugby union and you have Warburton and Payno in Dutti polos. Need to be wearing a shirt with a tie. #Lions2025 #Lions

  • TurnerM1339 instantwombat (@TurnerM1339) reported

    Wow can't even speak to a sky team member until I've completely cleared my bill can anyone recommend a TV service that isn't @SkyHelpTeam