Sky

Sky Outage Report in Ashbourne, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Ashbourne, Derbyshire, England 12/21/2025 11:55

December 21: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Sky outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @SkySports We didn’t want him anyways he’s shite. A non story. That’s like me saying I would never **** j.lo because I have too much respect for my wife.

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam had WiFi issues for the last week

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam

  • AndyGilmore_ Andy Gilmore (@AndyGilmore_) reported from Belper, England

    .@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.

  • DavidYeomans10 David Yeomans (@DavidYeomans10) reported from Derbyshire, England

    @SkySports It was tough they played well but taking off Jack Glealish I don’t get that at all he’s the only one that could get into there defence to cause a bit of trouble no wonder he looked a bit pissed as for the penalty I’m not sure about England must move on from this quickly

  • Staf_Mohamed Mustafa (Staf) Mohamed (@Staf_Mohamed) reported from Derbyshire, England

    @SkyHelpTeam Hi, there's no updated info on the service page. Any info about the likely duration of this outage?

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @VforVictory40 @SkyUK I won’t ever go back to Sky internet customer service was poor

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Heage, England

    @SkyUK why are you not allowing me to change my bill date so it’s easier for me as customer ?

  • BenjaminJJ03 Ben (@BenjaminJJ03) reported from Derbyshire, England

    @andyrubble666 @SkySports Shouldn't have any problems taking him to court though with Gibsons bullet proof claims.

  • ianhrp Draycott Photography (@ianhrp) reported from Draycott in the Clay, England

    So day 5 of @DPDgroup_news being the worst f’in delivery company. My parcel has not moved in days every night they push the delivery back again. No contact from @SkyHelpTeam who don’t seem to care a £600 phone is missing. Not to mention this was a present for tomorrow. #DPD

  • Paul_H1982 Paul (@Paul_H1982) reported from Leek, England

    I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at

  • MattJarviscoys Matthew Jarvis (@MattJarviscoys) reported from Heage, England

    Are they all standard issue trainers on @SkySports tonight? #villbur #AstonVilla #Burnley

  • Staf_Mohamed Mustafa (Staf) Mohamed (@Staf_Mohamed) reported from Derbyshire, England

    @SkyHelpTeam Great customer service from @sky told "We have no information about why the broadband in your area is down and no idea when it is likely to be resolved" 😡

  • Krowh68 Kate Whitehead (@Krowh68) reported from Uttoxeter, England

    @SkyHelpTeam when can we expect an internet service back in Uttoxeter?

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @BEEandN @SkySports Thanks for sorting that one out Ben, we all thought it was okay ya see. Your virtue signalling won’t stop an ******* doing ******* stuff. But hey they also think it’s a good idea to allow drinking alcohol in the stands… that won’t make the problem any worse at all.

  • BenjaminJJ03 Ben (@BenjaminJJ03) reported from Derbyshire, England

    @SkyUK why has your mobile network been shocking over the last 4 weeks. Forever not picking up 4g....

  • richroet Richard Roeton (@richroet) reported from Leek, England

    @SkySportsF1 @SkySports doing best 2 spoil start of #Formula1 season. Series link worked between seasons for years doesn't work this year. Quali not recorded so was finding download at stupid o'clock last night. Put race on record for it to switch to football midway through race

  • derbylad90 Kevin Hesketh (@derbylad90) reported from Derbyshire, England

    @SkyHelpTeam my phone appears to be able to make or receive any calls, I’m in Derby & have checked the online coverage checker which shows no issues. I can see that there’s lots of reports of an outage throughout the UK. Please fix ASAP as I’m chasing an insurance repair

  • andyneal Andy Neal (@andyneal) reported from Belper, England

    By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulmor28298853 Paul morrison (@Paulmor28298853) reported

    @SkyUK It doesnt work properly it buffers all the time freezes ,the voices dont sync with the pictures and you cant record its rubbish im stuck with a tv for 4 years now at 26 poubd a month how bad is that thankyou sky for selling me your next biggest thing that doesnt actuaĺly work

  • RickieWrites Rickie Josen (@RickieWrites) reported

    @lauracreaven @wdlea @SkyHelpTeam I've never had broadband, used dongle then tethered for about a decade. This year succumbed to £20pm Hyperoctic deal. So far so great.

  • psychmerlin dazedandconfused (@psychmerlin) reported

    Seems to be an issue with downloads on catch up. I'll try again tomorrow. @skyhelpteam

  • garymorrice gary morrice (@garymorrice) reported

    @SkyHelpTeam Why can’t I download anything. Keeps saying download failed been going on for a couple days now never had a problem before

  • stephen56428845 stephen coleman (@stephen56428845) reported

    @SkySports bag of ****

  • michaelgrr Michael Gross (@michaelgrr) reported

    Message from @SkyHelpTeam customer in my household: "Tried to download catch up TV ( Sky Max and BBC 3 ) on my Sky+ box. Screen told me that the download had failed. Checked the box is connected properly to the internet. It is. Restarted box. Download still didn't work."

  • ColinWSM Colin Golland (@ColinWSM) reported

    @SkyHelpTeam hello unable to download anything to my sky q box. Tried a number of things but network working fine. Is there a problem with your system?

  • Crazycatlady_83 J-A-M-😻👨‍👩‍👦 (@Crazycatlady_83) reported

    @SkyHelpTeam Hi can you help please? I currently have a rolling sim contract that I'd like to carry on with. I have the £6 option with 2gb data. Been sent a black Fri offer. The same but with an extra 2gb data on top. I've looked on manage my plan but this isn't an option.

  • IMLXXIX Ian Malpass (@IMLXXIX) reported

    @SkyHelpTeam Thanks for letting me know. What is the fix to sort this issue? How long will it take to fix this issue? What compensation are you offering for being unable to access a paid service?

  • JillMWakefield Jill Wakefield (@JillMWakefield) reported

    @SkyHelpTeam @ClaireKerr Hi sky help not been able to download at all today says "FAILED"