Sky Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Matlock, Leek, Cheadle and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Matlock |
TV | |
| Derby |
Wi-fi | |
| Derby |
TV | |
| Derby |
TV | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Garry Peat
(@RidgewayRam) reported
from
Derbyshire, England
@SkyHelpTeam And worse of all no communication at any point all day. I took a wasted day off work and now have to wait another month, very poor
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baileytime
(@mrmatbailey) reported
from
Leek, England
@SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.
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Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@SkyHelpTeam @Ofcom @WhichUK useless messaging SkyHelp as they can’t actually do anything for you. So what’s the booody point of them. I just want my TV fully working. Been with Sky 8 years and you get treated like shit
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Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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rachel parton
(@rachiearcher16) reported
from
Tutbury, England
@SkyHelpTeam I’ve had more problems with my internet since upgrading to better one than before!!! How is that possible!
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Daniel Spencer
(@spencer12349) reported
from
Derbyshire, England
@sav10la @SkyHelpTeam La Liga on ITV 4 mate, plus I like the basketball. Hands up sky tv is brilliant with a big help from BT sport lol had BT internet at me mums never had an issue. Just not the quickest. Think gonna go back to virgin internet. 350 mbps worth the extra money.
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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martin wall
(@maxwaa) reported
from
Derbyshire, England
@SkyHelpTeam Did it ****.
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@flickham @siborg @SkyUK @GameOfThrones That is terrible! Deaf people have been waiting 2 years for this. I cannot believe this. Oh gosh! Wow.
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?
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derbyram1968
(@derbyram1968) reported
from
Derbyshire, England
@Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out
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Ross O'Byrne
(@noles1982) reported
from
Derbyshire, England
@mikecz84 I know.has he gone back to tthe 70’s or summat!!clearly not up to pace on today’s issues so why do @SkySports choose to book him #********
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@SkyHelpTeam She says: "Main box has live tv but no access to recording and can’t watch on demand or cinema. Mini box says no satellite signal. Both say connected and signal. Mini box when reset then says can’t find main box and to reset router (which I have done lots)"
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Simon Aston
(@simonastonmusic) reported
from
Rolleston, England
Shocking service from @SkyUK Want to charge me for an engineer visit to fix/replace the faulty equipment we’re hiring from them! And they can’t get here for a month (they expect people to be available during the day in the week) - no refund for loss of services!!!
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Jacquie
(@Jacquieann37) reported
from
Derbyshire, England
@SkyUK absolutely disgusted with the service from Sky. Still no internet or TV functions after a month and been told I need to wait another month, shocking
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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J
(@Jaylcooper) reported
from
Derbyshire, England
@SkyUK your WiFi is a piece of ******* shit
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Hi @SkyUK you appear to have broken #SkyGo on the #PS4 with your last update. Cannot log in at all despite the details being correct and being able to log into the Windows Sky Go and website.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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the witcher letho
(@letho_the) reported
@SkyHelpTeam I take it will we receive some sort of compensation? I don’t see virgin having this issue
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Martin Depenau
(@madeno89) reported
@LastWordOnSpurs @SkySports Good. Never really settled in. #Coys
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Lucy Willcox
(@LucyWillcox) reported
Shocking behaviour from @virginmedia, my dad transferred his media account to his name after my mum passed away. You every so nicely increased his bill by £34per month. No changes to account aside from name. Lovely way to treat long standing customers. Ta da, moving to @SkyUK
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Bruce
(@boosmithard) reported
@SkyHelpTeam Never mind I have 15gb on my phone to use up.
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Dean Oliver
(@Deanus_13) reported
@SkyHelpTeam @SkyHelpTeam - Am I right in thinking you will be adjusting people’s accounts accordingly given the lack of service that we have all paid for? Can I also assume that we can leave without termination fees given you can’t provide the service you advertise?
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Lindy Cowling
(@LindyCowling) reported
SKY INTERNET have not fixed my internet in over 16 days. Worst service EVER. 3 Engineers later still does not work! @SkyHelpTeam Legal advice and Ombudsman next
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Matt James
(@MattJamesMcc86) reported
@SkyHelpTeam How can you not even have an estimated time for this to be repaired, you're *************** Sky. It interrupted home schooling for my child earlier, also this evening can't use internet. If it's still down tomorrow I take it you will be compensating us Homeworkers????
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Joshua Shelley
(@JoshuaShelley97) reported
@kerrycox350 @SkyHelpTeam Mine is having issues too Kerry, I'm also in a CT17 area too
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Keith Conway
(@keithconway616) reported
@ChrisL224 @SkySports It's not hard mate, it's the way all teams play against us. Play the low block, congest the space then try and hit us on the counter. Would have worked last week if Pogba had scored. With our terrible form it may be worthwhile actually putting us under pressure. 🤷
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Adam
(@DiscoveryAdam) reported
@SkyHelpTeam Thank you but that’s not what I asked. I asked why your call centre are making appointments and your engineers cancel them ALL on the day even though Govt advice hasn’t changed. Instead of sending links can you answer that specific question please