1. Home
  2. Companies
  3. Sky
  4. Ashbourne, England
Sky

Sky Outage Report in Ashbourne, Derbyshire, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Ashbourne, England

The most recent Sky outage reports came from the following cities: Derby, and Uttoxeter.

CityProblem TypeReport Time
Derby TV 6 hours ago
Derby TV 20 hours ago
Derby TV 2 days ago
Derby TV 6 days ago
Derby Internet 8 days ago
Derby TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Ry5ter
    Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @SkyHelpTeam She says: "Main box has live tv but no access to recording and can’t watch on demand or cinema. Mini box says no satellite signal. Both say connected and signal. Mini box when reset then says can’t find main box and to reset router (which I have done lots)"

  • HM_Dec90
    Holly (@HM_Dec90) reported from Derbyshire, England

    @SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."

  • mikelmangel
    Miguel Angel Gisbert (@mikelmangel) reported from Derbyshire, England

    @SkyHelpTeam In Derby it is still down

  • ireneusz18
    ij matusiak (@ireneusz18) reported from Derbyshire, England

    @Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..

  • L_DD1_FULCHER
    King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    @SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.

  • derbyram1968
    derbyram1968 (@derbyram1968) reported from Derbyshire, England

    @Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out

  • Josh9b
    Josh Buckley (@Josh9b) reported from Derbyshire, England

    @SkyHelpTeam internet down for close to 36 hrs in derby DE22 3SY. What the hell is going on???!??

  • craftyandcute
    Joanna (@craftyandcute) reported from Derbyshire, England

    Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK

  • bangkokram
    Chris Parker #StayHomeSaveLives (@bangkokram) reported from Belper, England

    I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...

  • L_DD1_FULCHER
    King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?

  • mrmatbailey
    baileytime (@mrmatbailey) reported from Leek, England

    @SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.

  • RidgewayRam
    Garry Peat (@RidgewayRam) reported from Derbyshire, England

    @SkyHelpTeam And worse of all no communication at any point all day. I took a wasted day off work and now have to wait another month, very poor

  • LouLouRam
    Louise Hillyer (@LouLouRam) reported from Derbyshire, England

    @SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.

  • CharlotteKBill
    Charlotte Billington (@CharlotteKBill) reported from Derbyshire, England

    @SkyHelpTeam I’m going in circles in your website. Told I must give 31 days notice but unable to do this through my sky account as contract hasn’t ended. No phone number. Want to cancel at the end of my contract please!

  • jackrat21
    Jack (@jackrat21) reported from Derbyshire, England

    Bit of bloody wind 💨 sky box been down for hours barely seen any of the @SkyCricket .. shambles @SkyUK @skytv

  • EamonnRams
    Gungey Gorman (@EamonnRams) reported from Willington, England

    Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊

  • simonastonmusic
    Simon Aston (@simonastonmusic) reported from Rolleston, England

    Shocking service from @SkyUK Want to charge me for an engineer visit to fix/replace the faulty equipment we’re hiring from them! And they can’t get here for a month (they expect people to be available during the day in the week) - no refund for loss of services!!!

  • robski1964
    rob keeling (@robski1964) reported from Derbyshire, England

    Omg these muppets on @SkySports who ******** are they oh yeah Ady boothroyd I know him

  • maxwaa
    martin wall (@maxwaa) reported from Derbyshire, England

    @SkyHelpTeam Did it ****.

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @Andrew_Bailey_1 @SkySports pundits and presenters are terrible... seem to get rid of all the good ones... Chris Powell decent tbf but no real characters all cliche ****

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • craigspencerUTT
    Craig Spencer (@craigspencerUTT) reported

    @SkyHelpTeam I have never used Sky but think I might try it out as @talktalk are beyond useless

  • c7ped
    Peter Gough (@c7ped) reported

    @Charlick75 @SkyUK We have the same issue and sre totally pissed off!! Now need to watch it on +1 which will be non HD! 1st world problems I know but its really frustrating and careless of @skytv

  • Jim__Douglas
    Jim Douglas (@Jim__Douglas) reported

    @sommie999 @SkyHelpTeam @SkyUK it's a shame as for first 15 months or so Sky broadband was great. Recently, not so much. Used the online diagnostic tool on Sky's website to be told there is no issue.....

  • olivegamestudio
    Simon Jefferies (@olivegamestudio) reported

    @QueenVicstar @SkyUK Yes it’s been up and down all day for me.

  • kenzo0873
    Kenny (@kenzo0873) reported

    @Cov_Noa @SkyHelpTeam Don’t blame you Lee - I’ve been persevering on the ongoing promises from @SkyHelpTeam that these problems will be fixed through software updates but after a month of waiting and the same crap service, I’m at boiling point with them. It’s an abysmal product.

  • lydiacharnley
    Lydia Charnley (@lydiacharnley) reported

    @Rawly77 @BritishBakeOff @SkyUK Oh nooo! Sounds like they've really let a lot of people down tonight - literally just had to start watching it part way through & will watch the end later!

  • kenzo0873
    Kenny (@kenzo0873) reported

    @Cov_Noa @SkyHelpTeam Our Sky broadband was deteriorating before Glass. We upgraded to Sky Boost and moved from Q to glass on the advice and promises by @SkyHelpTeam that would resolve the issues but we’ve had constant interruptions in wifi service the last week. Sky service is abysmal these days.

  • davidwi38517760
    David Williams (@davidwi38517760) reported

    Why has the damn Sky box not started recording he final? @SkyHelpTeam #GBBO

  • indisdhu
    indi sidhu (@indisdhu) reported

    @SkyHelpTeam @orangy68 Anyone else having issues watching on a laptop through Now TV? Something about screen recording ?

  • Cov_Noa
    Lee (@Cov_Noa) reported

    @kenzo0873 @SkyHelpTeam During one half of football tonight on #skysports I have lost sound. Lost picture. Programme restarted twice had sound from another programme its froze 4 times ! Can’t wait to get rid. If Only I can get hold of @SkyHelpTeam to cancel !! Living with #skyglass