Sky Outage Report in Ashbourne, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Uttoxeter, Matlock, Leek, Cheadle and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
TV | |
| Uttoxeter |
TV | |
| Derby |
TV | |
| Derby |
Internet | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Liss ✨
(@aliciaredfern) reported
from
Uttoxeter, England
@SkyHelpTeam We have issues with our broadband.cutting out and middle light goes red.happens constantly and has done since we upgraded to this box. BT have been out and tested the line, put a new connection Portal in and it’s made no difference. They say our line is fine it must be the box!
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Josh Buckley
(@Josh9b) reported
from
Derbyshire, England
@SkyHelpTeam internet down for close to 36 hrs in derby DE22 3SY. What the hell is going on???!??
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Jack
(@jackrat21) reported
from
Derbyshire, England
Bit of bloody wind 💨 sky box been down for hours barely seen any of the @SkyCricket .. shambles @SkyUK @skytv
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derbyram1968
(@derbyram1968) reported
from
Derbyshire, England
@Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@SkyHelpTeam She says: "Main box has live tv but no access to recording and can’t watch on demand or cinema. Mini box says no satellite signal. Both say connected and signal. Mini box when reset then says can’t find main box and to reset router (which I have done lots)"
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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kevin palmer
(@kev_palmer) reported
from
Heage, England
@SkyHelpTeam we have lost our internet is there an issue in Belper area
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Claire
(@ToBeClaire) reported
from
Derbyshire, England
@SkyHelpTeam my bill has been increased by £20 per month as a discount has ended, I was lead to believe that the discount was for 18 months but it ended after 12. How do I make a complaint? I'm currently trying to get through to the cancellations team but waited 27mins already
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chris holmes
(@chrish11072) reported
from
Matlock, England
@SkySports are your commentators Brentford fans? Usual biased, one sided crap commentators. Thank god I don’t pay for this garbage every month
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
@SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.
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rob keeling
(@robski1964) reported
from
Derbyshire, England
Omg these muppets on @SkySports who ******** are they oh yeah Ady boothroyd I know him
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kevin palmer
(@kev_palmer) reported
from
Heage, England
@SkyHelpTeam I have no internet is there an issue in my area ? Done all the diagnostics, this is totally unacceptable
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?
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Miguel Angel Gisbert
(@mikelmangel) reported
from
Derbyshire, England
@SkyHelpTeam In Derby it is still down
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Charlotte Billington
(@CharlotteKBill) reported
from
Derbyshire, England
@SkyHelpTeam I’m going in circles in your website. Told I must give 31 days notice but unable to do this through my sky account as contract hasn’t ended. No phone number. Want to cancel at the end of my contract please!
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Gungey Gorman
(@EamonnRams) reported
from
Willington, England
Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊
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Gav
(@Gav1981) reported
from
Derbyshire, England
@Andrew_Bailey_1 @SkySports pundits and presenters are terrible... seem to get rid of all the good ones... Chris Powell decent tbf but no real characters all cliche ****
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L.I.am
(@baggo89) reported
from
Derbyshire, England
@SkySports is about time you replace Don goodman? He doesn't understand why we were celebrating to getting to a play off final after bein 2-0 down and doesn't understand why players celebrate staying up on final day. #dcfcfans
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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V
(@Realitysx) reported
@SkyHelpTeam What I don’t understand is how you can do it then take offers away and charge more for the very same package? With an extra year of continuous service?
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V
(@Realitysx) reported
@SkyHelpTeam They just said deals were coming to an end & the best they could do was £102 per month! In the 16 years I’ve been with sky I have never been quoted that!
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Gary Telling
(@garytelling) reported
@SkyHelpTeam @SkyUK For the last week or so both of my Sky Q mini boxes keep freezing. It is happening more and more often, why? My bill is going up but the service is deteriorating.
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Conor Sibley
(@Sibliaa) reported
@SkyHelpTeam your internet is ******* ****!!!
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brad
(@bradderz14) reported
@SkySports If they need training on how to communicate or explain their decisions maybe they are not fit to be a referee in the first place? You either know your **** or you don’t. Unfortunately half these reffing games nowadays don’t, so they don’t wanna be mic’ed up and be exposed further
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Crypto_crazy
(@GunnerXI) reported
@SkyHelpTeam Getting the automated test you have just confirms the problem doesn't solve it. I've just spoke to a sky engineer who's confirmed and booked an open reach engineer. You got to start giving people realistic meaningful responses other than copy n paste.
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Michael Harkin
(@Michael93139770) reported
@Realitysx @SkyUK No new customer gets £50 reduction
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Ray J
(@RPAJones82) reported
@SkyHelpTeam Only question I can ask is 'can I have a new router please?' but I already know the answer because apparently a hub shortage is the customers problem even when an engineer advises on his notes that one is needed.
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Ray J
(@RPAJones82) reported
@SkyHelpTeam absolutely shocking support, BB speed is below 5Mbps and as low as 0.3Mbps, engineer has fitted new line & socket, it's not helped so he said a new router is definitely needed. Now I've just been told I have to wait 10 days before you will even consider sending one.
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Rachael Clamp
(@Rachael_Clamp) reported
@SkyHelpTeam can you offer any info on #broadband outage in HP3?