Sky Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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KaiQom
(@KaiQom) reported
from
Derbyshire, England
@SkySports We didn’t want him anyways he’s shite. A non story. That’s like me saying I would never **** j.lo because I have too much respect for my wife.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam had WiFi issues for the last week
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam
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Andy Gilmore
(@AndyGilmore_) reported
from
Belper, England
.@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.
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David Yeomans
(@DavidYeomans10) reported
from
Derbyshire, England
@SkySports It was tough they played well but taking off Jack Glealish I don’t get that at all he’s the only one that could get into there defence to cause a bit of trouble no wonder he looked a bit pissed as for the penalty I’m not sure about England must move on from this quickly
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Mustafa (Staf) Mohamed
(@Staf_Mohamed) reported
from
Derbyshire, England
@SkyHelpTeam Hi, there's no updated info on the service page. Any info about the likely duration of this outage?
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Gav
(@Gav1981) reported
from
Derbyshire, England
@VforVictory40 @SkyUK I won’t ever go back to Sky internet customer service was poor
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jake_burton
(@Burton_jake25) reported
from
Heage, England
@SkyUK why are you not allowing me to change my bill date so it’s easier for me as customer ?
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Ben
(@BenjaminJJ03) reported
from
Derbyshire, England
@andyrubble666 @SkySports Shouldn't have any problems taking him to court though with Gibsons bullet proof claims.
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Draycott Photography
(@ianhrp) reported
from
Draycott in the Clay, England
So day 5 of @DPDgroup_news being the worst f’in delivery company. My parcel has not moved in days every night they push the delivery back again. No contact from @SkyHelpTeam who don’t seem to care a £600 phone is missing. Not to mention this was a present for tomorrow. #DPD
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Paul
(@Paul_H1982) reported
from
Leek, England
I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at
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Matthew Jarvis
(@MattJarviscoys) reported
from
Heage, England
Are they all standard issue trainers on @SkySports tonight? #villbur #AstonVilla #Burnley
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Mustafa (Staf) Mohamed
(@Staf_Mohamed) reported
from
Derbyshire, England
@SkyHelpTeam Great customer service from @sky told "We have no information about why the broadband in your area is down and no idea when it is likely to be resolved" 😡
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Kate Whitehead
(@Krowh68) reported
from
Uttoxeter, England
@SkyHelpTeam when can we expect an internet service back in Uttoxeter?
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KaiQom
(@KaiQom) reported
from
Derbyshire, England
@BEEandN @SkySports Thanks for sorting that one out Ben, we all thought it was okay ya see. Your virtue signalling won’t stop an ******* doing ******* stuff. But hey they also think it’s a good idea to allow drinking alcohol in the stands… that won’t make the problem any worse at all.
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Ben
(@BenjaminJJ03) reported
from
Derbyshire, England
@SkyUK why has your mobile network been shocking over the last 4 weeks. Forever not picking up 4g....
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Richard Roeton
(@richroet) reported
from
Leek, England
@SkySportsF1 @SkySports doing best 2 spoil start of #Formula1 season. Series link worked between seasons for years doesn't work this year. Quali not recorded so was finding download at stupid o'clock last night. Put race on record for it to switch to football midway through race
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Kevin Hesketh
(@derbylad90) reported
from
Derbyshire, England
@SkyHelpTeam my phone appears to be able to make or receive any calls, I’m in Derby & have checked the online coverage checker which shows no issues. I can see that there’s lots of reports of an outage throughout the UK. Please fix ASAP as I’m chasing an insurance repair
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Andy Neal
(@andyneal) reported
from
Belper, England
By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul morrison
(@Paulmor28298853) reported
@SkyUK It doesnt work properly it buffers all the time freezes ,the voices dont sync with the pictures and you cant record its rubbish im stuck with a tv for 4 years now at 26 poubd a month how bad is that thankyou sky for selling me your next biggest thing that doesnt actuaĺly work
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Rickie Josen
(@RickieWrites) reported
@lauracreaven @wdlea @SkyHelpTeam I've never had broadband, used dongle then tethered for about a decade. This year succumbed to £20pm Hyperoctic deal. So far so great.
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dazedandconfused
(@psychmerlin) reported
Seems to be an issue with downloads on catch up. I'll try again tomorrow. @skyhelpteam
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gary morrice
(@garymorrice) reported
@SkyHelpTeam Why can’t I download anything. Keeps saying download failed been going on for a couple days now never had a problem before
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stephen coleman
(@stephen56428845) reported
@SkySports bag of ****
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Michael Gross
(@michaelgrr) reported
Message from @SkyHelpTeam customer in my household: "Tried to download catch up TV ( Sky Max and BBC 3 ) on my Sky+ box. Screen told me that the download had failed. Checked the box is connected properly to the internet. It is. Restarted box. Download still didn't work."
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Colin Golland
(@ColinWSM) reported
@SkyHelpTeam hello unable to download anything to my sky q box. Tried a number of things but network working fine. Is there a problem with your system?
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J-A-M-😻👨👩👦
(@Crazycatlady_83) reported
@SkyHelpTeam Hi can you help please? I currently have a rolling sim contract that I'd like to carry on with. I have the £6 option with 2gb data. Been sent a black Fri offer. The same but with an extra 2gb data on top. I've looked on manage my plan but this isn't an option.
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Ian Malpass
(@IMLXXIX) reported
@SkyHelpTeam Thanks for letting me know. What is the fix to sort this issue? How long will it take to fix this issue? What compensation are you offering for being unable to access a paid service?
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Jill Wakefield
(@JillMWakefield) reported
@SkyHelpTeam @ClaireKerr Hi sky help not been able to download at all today says "FAILED"