Sky Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Matlock, Leek, Cheadle and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
TV | |
| Derby |
Internet | |
| Derby |
TV | |
| Derby |
Internet | |
| Matlock |
TV | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
@SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@SkyHelpTeam @Ofcom @WhichUK useless messaging SkyHelp as they can’t actually do anything for you. So what’s the booody point of them. I just want my TV fully working. Been with Sky 8 years and you get treated like shit
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rob keeling
(@robski1964) reported
from
Derbyshire, England
Omg these muppets on @SkySports who ******** are they oh yeah Ady boothroyd I know him
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Jack
(@jackrat21) reported
from
Derbyshire, England
Bit of bloody wind 💨 sky box been down for hours barely seen any of the @SkyCricket .. shambles @SkyUK @skytv
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Josh Buckley
(@Josh9b) reported
from
Derbyshire, England
@SkyHelpTeam internet down for close to 36 hrs in derby DE22 3SY. What the hell is going on???!??
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@SkyHelpTeam She says: "Main box has live tv but no access to recording and can’t watch on demand or cinema. Mini box says no satellite signal. Both say connected and signal. Mini box when reset then says can’t find main box and to reset router (which I have done lots)"
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Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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baileytime
(@mrmatbailey) reported
from
Leek, England
@SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.
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derbyram1968
(@derbyram1968) reported
from
Derbyshire, England
@Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Gungey Gorman
(@EamonnRams) reported
from
Willington, England
Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊
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Miguel Angel Gisbert
(@mikelmangel) reported
from
Derbyshire, England
@SkyHelpTeam In Derby it is still down
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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Simon Aston
(@simonastonmusic) reported
from
Rolleston, England
Shocking service from @SkyUK Want to charge me for an engineer visit to fix/replace the faulty equipment we’re hiring from them! And they can’t get here for a month (they expect people to be available during the day in the week) - no refund for loss of services!!!
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Gav
(@Gav1981) reported
from
Derbyshire, England
@Andrew_Bailey_1 @SkySports pundits and presenters are terrible... seem to get rid of all the good ones... Chris Powell decent tbf but no real characters all cliche ****
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?
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Garry Peat
(@RidgewayRam) reported
from
Derbyshire, England
@SkyHelpTeam And worse of all no communication at any point all day. I took a wasted day off work and now have to wait another month, very poor
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martin wall
(@maxwaa) reported
from
Derbyshire, England
@SkyHelpTeam Did it ****.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anup
(@anuppatel1980) reported
@SkyHelpTeam I cant even cancel online
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Matt B
(@mrbeale78) reported
@discoveryplus app on @SkyUK needs some serious UI updates, it’s awful! Laggy, never clear where the active selector is and general rubbish. Content is good, shocking experience though 🤯
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Anthony Church
(@Anthony51905113) reported
@SkyHelpTeam Still off 5 hours down the line. Bt, Talk Talk Ee etc all affected as its open reach issue
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Ryan
(@10ryno) reported
@SkySports Same **** he has spat a drooled about for that last 5 managers
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Mr Nick
(@nickmonkey) reported
@SkyHelpTeam hi folks. I am an existing customer and want to upgrade my sky q to sky q uhd. I don’t want a sky glass system. Could you help out please.
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Dave
(@DaveNoMercy64) reported
.@SkyHelpTeam I am on the verge of cancelling Sky Glass. Confirmed I’m getting 94mbs through Netflix on the Sky Glass TV. But nothing is playing. I’ve split my home network so only Sky Glass is on the 5ghz frequency and I still can’t watch anything on normal TV right now
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Hhoohaa
(@HeidiLWelsh) reported
@SkyHelpTeam rubbish. Sky stream quality 90. Fix now. Getting really fed up with this
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Dave Robinson
(@rdavijie) reported
@SkySports Why are the media not knocking on doors asking WTF ARE YOU LOOKING AT VAR Ref.....
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam Chloe - I want a breakdown of my mothers bill since 2013 , my mother has moved contracts 2014,2015 and her bill is now £120 per month - she has no extras she watches bbc 1 and bbc 2 , she phoned no more than 4 people on her landline . I want to terminate the contract now
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Rvs
(@arv_9) reported
@SkyHelpTeam trying to cancel my contract, over an hour wait…upgrade team 5 minute wait; taking the biscuit here abit?!