Sky Outage Report in Heathfield and Waldron, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield and Waldron, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and Waldron and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Heathfield and Waldron, East Sussex, England
The most recent Sky outage reports came from the following cities: Eastbourne, Royal Tunbridge Wells, Hailsham, East Grinstead and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Hailsham |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| East Grinstead |
Total Blackout | |
| Eastbourne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield and Waldron, England
Latest outage, problems and issue reports in Heathfield and Waldron and nearby locations:
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Chris
(@cbates2501) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Sineal Cots 💕
(@SinealC) reported
from
Royal Tunbridge Wells, England
@craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!
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julie lazarus
(@julie_lazarus) reported
from
Peacehaven, England
@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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victoria croft
(@victoriaCPFP) reported
from
Eastbourne, England
@MichaelRyan24_7 @SkySports Do you support FFC too
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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Gary Hardy
(@hardy1473) reported
from
Eastbourne, England
@JJFletcher7 @LANGAS1892 @andy_gurr Not true... Sky could cancel all live home games of Newcastle and reduce their payments..they have the right as it harms the name of SkySports. Its in the contract all clubs sign. Sky do NOT want to be broadcasting empty stadiums around the world, it hurts their business image.
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Denby
(@DenbyJnrJnr) reported
@GMB @SkySports @Carra23 Is that a joke question? Like the general population isn’t down enough!
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Jarek
(@jarekd) reported
@paul_zip @SkyHelpTeam @CHWaffles75 The issue also affects Prime Video. So its definitely a Sky filtering issue. On my work VPN on sky broadband, amazon loads as normal.
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Claire Thomas
(@clairelthomas01) reported
@GMB @SkySports @Carra23 You’re dame right it wouldn’t go down well. Stop playing if is not safe
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maria thompson 💙
(@mariathompson25) reported
from
Deysbrook, England
@GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡
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brendaswan 💙
(@swanb89163393) reported
@SkyHelpTeam unable to download amazon, understand it is down to sky broadband. Is this accurate and if so are you fixing it urgently please
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Nick B
(@umdinga) reported
@MandyJane82 @AmazonUK @SkyHelpTeam No problem. Same here, it’s in the broadband settings on mysky app or account page
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Stephanie ♡
(@Blondiie__X) reported
@SkyHelpTeam I am so frustrated with your service. We’ve had about a month out of three that the broadband has worked properly. I am having to use my phone data to work from home. Then to top it off I use the app to try and fix and do all the suggestions for unplugging...
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Adam MacDonald
(@AdamM82) reported
@SkyHelpTeam I am trying to call your customer services and it won’t let me talk to anyone. Online help is no good for my query.
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Diddly_Squat
(@DiddlySquat20) reported
Clearly Sky have done something as seemingly all Sky B/band users have been blocked from using Amazon sites since yesterday afternoon. Why don't Sky correct what they have done, rather than @SkyHelpTeam telling everyone to start changing settings. Sky Broke it so Sky fix it
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David
(@DavyLamont14) reported
from
Hamilton, Scotland
@GMB @SkySports @Carra23 No, way down in the priority list. No way