Sky Outage Report in Heathfield and Waldron, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heathfield and Waldron, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heathfield and Waldron and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Heathfield and Waldron, East Sussex, England
The most recent Sky outage reports came from the following cities: East Grinstead, Royal Tunbridge Wells, Eastbourne, Hailsham, Heathfield, Lewes and Herstmonceux.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Phone | ||
TV | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heathfield and Waldron, England
Latest outage, problems and issue reports in Heathfield and Waldron and nearby locations:
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Keith King (@diabeticguy) reported from Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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Sineal Cots 💕 (@SinealC) reported from Royal Tunbridge Wells, England
@craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!
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Lynda Mason (@lydwray) reported from Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Keith King (@diabeticguy) reported from Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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Brian Hurle (@Hurlmeister) reported from Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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Michael of Sussex (@MCY1X) reported from Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Gary Hardy (@hardy1473) reported from Eastbourne, England
@JJFletcher7 @LANGAS1892 @andy_gurr Not true... Sky could cancel all live home games of Newcastle and reduce their payments..they have the right as it harms the name of SkySports. Its in the contract all clubs sign. Sky do NOT want to be broadcasting empty stadiums around the world, it hurts their business image.
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Voidity™ (@Voidity) reported from Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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victoria croft (@victoriaCPFP) reported from Eastbourne, England
@MichaelRyan24_7 @SkySports Do you support FFC too
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The Sarah Appleby TGI Radio Show (@SarahApplebyUK) reported from Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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Leanne Chapman (@LeanneChapman81) reported from Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Edward Springate (@ESpringate) reported from Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻 (@keeler_philip) reported from Eastbourne, England
@SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.
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julie lazarus (@julie_lazarus) reported from Peacehaven, England
@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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Barry Haffenden (@BazTheHaff) reported from Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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James E Foster (@JamesEFoster4) reported from Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Chris (@cbates2501) reported from Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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wes (@wozeruk) reported
@georgesampson @SkyUK I was struggling to pay my full bill last year during the Covid crisis They didn’t offer any help or support and the broadband was absolutely useless I am with BT now and they are brilliant
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Tim (@sc_timmy1180) reported
@SkyUK I cancelled all my services with you in October yet you still keep trying to take money (and succeeding) from my account and then bombard me with texts and emails about payment, I have tried to ring to resolve but you use covid as an excuse not to answer. Kindly, **** off!
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Shannon (@shannon_mill3r) reported
@SkyHelpTeam It's really getting to a point where it's nothing new for me and my partner. Third time in 2 months it's been down for us due to issues with bt men messing about with the streets open reach so you can imagine our frustration atm with this on top of that issue alone! 😶
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Ellie John (@elliejohnxo) reported
@SkyHelpTeam I’m wondering if someone can help me with my account please? Can I change my username of my account please?
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John Watson (@Johnwatson0212) reported
@SkySports Only way to describe this is JOKE!! Why look it in slow motion? Red card has got to be rescinded. Mike Dean should be suspended.
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Aidan brodigan (@AidanBrodigan) reported
@SkyHelpTeam Hi Sky so far this morning phoned up three times two people cut the call off and one person has tried to actually help what a disappointment
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Lynne Evans (@Evans68L) reported
@SkyHelpTeam Can you confirm that the problem in East Yorkshire is being investigated? When I check the service status it still says there are no problems in the area but that isn't the case as many others in the area have reported problems.
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Hussein Hudda (@hhudda) reported
@SkyHelpTeam Sky Q. It’s now the third time we’ve had this issue in just over a year. The last time an engineer came to change the box and now nothing is working, including app services and recordings and your line is all automated
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Roman Valentino (@RValentino24k) reported
@SkyUK Why is my internet at 1mbps when it’s supposed to be guaranteed minimum 16mbps. Please fix your internet.
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Major Sharpe (@EssexDe55) reported
@SkySports Mike Dean put his hand in Souceks arm with more intent and force, should have gone down and insisted Dean is removed..