Sky Outage Report in Malvern Wells, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Malvern Wells, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Malvern Wells, Worcestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham, Worcester, Tewkesbury, Great Malvern, Pershore and Ross on Wye.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Worcester |
Wi-fi | |
| Cheltenham |
TV | |
| Cheltenham |
Wi-fi | |
| Tewkesbury |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Malvern Wells, England
Latest outage, problems and issue reports in Malvern Wells and nearby locations:
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔
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Russell Webb
(@russell_m_webb) reported
from
Worcestershire, England
Frustrated and disappointed... poor customer service from @SkyHelpTeam ... clearly value new customers over existing ones with 10 years loyalty.
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Siany H
(@Rubble9) reported
from
Worcestershire, England
@SkyHelpTeam not impressed that engineers just don’t bother to turn up and then after taking an age to find a telephone number to call you you can’t help me either #rubbishfirstimpression
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Justin Vicarage
(@JustinVicarage) reported
from
Ledbury, England
Must remember to cancel Skysports later...
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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JimmyD 🙋♂️
(@dimchurch) reported
from
Worcestershire, England
It must be Manu Chelsea first on @SkySports have I missed something @geordiepolyglot very poor #skysports
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Beth Morgan
(@b3thm0rgan) reported
from
Pershore, England
@SkyHelpTeam I’ve just tried to settle one of my sky mobile devices and it’s put the money on my bill and not the device!! Help please!
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Justin Vicarage
(@JustinVicarage) reported
from
Ledbury, England
@SkySports Was going to give 31 days notice anyway to save money, especially as you e-mailed me last month that you were going to be putting up my basic package up from £35.00 to £38.50, will cancel sportsfirst then think about cancelling #sky altogether, especially as I don’t watch much.
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JimmyD 🙋♂️
(@dimchurch) reported
from
Broughton Hackett, England
Incredibly poor customer service from @SkyUK @SkyHelpTeam they have taken money out of my account that they shouldn’t have over a few months. Taken me one hour on phone to get it back and nothing offered to say sorry/cover interest etc. Been with you 20 years or so
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Sam Packwood
(@SJPack) reported
from
Worcestershire, England
@SkyHelpTeam Sky Q box keeps freezing, having to restart at the mains. Been through all the troubleshooting steps. Seems to be a common problem Sky! Please help 🙏🏻
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam So why did you wankers cancel mine instead then you.
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Andrew Lavoipierre
(@BizInessCoach) reported
from
Worcestershire, England
Apparently they are too old too slow and on the slippery slope. I wonder what the Aussie press are going to say now 😂😂😂 #NZvsAUS #SkySports #BledisloeCup
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Mitchell
(@JamesMi24747584) reported
@SkyHelpTeam The steps dont fix the issue. Weve contacted the bb team this morning and they advised we should be good very soon. However like I said were both key workers working for the NHS and have no broadband... we need this resolved asap
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mary mary quite contrary 💙
(@Mazzaleeds) reported
@SkyHelpTeam Won’t work at least 3 times a week have to switch off, record works when it likes and if change channel starts from that point, upstairs box record viewing buffers, breaks up is terrible, every time watch a recorded program goes to sky intro, UHD keeps failing during matches
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James Mitchell
(@JamesMi24747584) reported
@SkyHelpTeam There is no outage confirmed on that link. However multiple people in our street have no sky broadband right now. And haven't had any since early hours of this morning.
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Ben Quick
(@ben_quick_pub) reported
@SkyHelpTeam The message on the phone tells me to hang up!
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Darren Hindle
(@DarrenHindle1) reported
@zwilliams266 @MosesMosesnmc @SkySports Yes but this season is nearly done West ham's issues come next season when other teams bounce back and spend the money now you've had this good season mid table won't be good enough for Moyes next season and he will be hounded out despite the fact this season is the annomoly
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Martin
(@mrtnhlsr) reported
@jordan42098020 @GrahamSmithBWFC @SkySports Genuine question. Never done anything in Europe and has won a few titles in a shite league.
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john Stephenson #Mediascum
(@Johnhenry151) reported
@SkyHelpTeam Why can I not see anything on catch up ? why can I not look at my account on interactive services ?why after all this time of VIP can I not log into it ? why can I never log into My account ? why do I always need to ring up to get anything done.
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〽️ɪɢᴜᴇʟ
(@bitbrain_) reported
Worst customer experience on this planet? Attempt to cancel your @SkyUK Broadband. It's hilariously complicated.
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Matt Rabarts
(@MattRabarts96) reported
@SkyHelpTeam You have come out today to fit our sky dish. To be told that the ladder is not long enough, we made it very clear that we live in a town house. This would not be a problem if you could set up the dish at a reasonable time. But we have been told that you can’t come1/2
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mary mary quite contrary 💙
(@Mazzaleeds) reported
@SkyHelpTeam Have you got an hour to hang on a call I haven’t -have you a link I can book online