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Sky Outage Report in Malvern Wells, Worcestershire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Malvern Wells, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Malvern Wells, Worcestershire, England 01/21/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Malvern Wells, Worcestershire, England

The most recent Sky outage reports came from the following cities: Cheltenham, Tewkesbury, Worcester, Great Malvern, Pershore and Ross on Wye.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Wi-fi
United KingdomTewkesbury TV
United KingdomCheltenham Wi-fi
United KingdomWorcester TV
United KingdomGreat Malvern TV
United KingdomWorcester TV

Community Discussion

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Sky Issues Reports Near Malvern Wells, England

Latest outage, problems and issue reports in Malvern Wells and nearby locations:

  • Rubble9 Siany H (@Rubble9) reported from Worcestershire, England

    @SkyHelpTeam not impressed that engineers just don’t bother to turn up and then after taking an age to find a telephone number to call you you can’t help me either #rubbishfirstimpression

  • CathygMc catherine taylor (@CathygMc) reported from Tewkesbury, England

    @SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service

  • jhemus2011 J Hemus (@jhemus2011) reported from Cheltenham, England

    @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

  • oaleed shaun byrne (@oaleed) reported from Bishop's Cleeve, England

    @PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣

  • WarnerJanine Janine Warner (@WarnerJanine) reported from Earl's Croome, England

    @TalkTalk What a surprise @TalkTalk #nocallback can’t get through to cancellations! Trying to cancel to get @SkyUK but we can’t get through so can’t cancel and set up a contract with @SkyUK you’re #blocking us #cancelling #shocking #dontusetalktalk #broadbandprovider

  • SJPack Sam Packwood (@SJPack) reported from Worcestershire, England

    @SkyHelpTeam Sky Q box keeps freezing, having to restart at the mains. Been through all the troubleshooting steps. Seems to be a common problem Sky! Please help 🙏🏻

  • JustinVicarage Justin Vicarage (@JustinVicarage) reported from Ledbury, England

    Must remember to cancel Skysports later...

  • kittiwakekate Kate Sargent (@kittiwakekate) reported from Cheltenham, England

    @SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!

  • oaleed shaun byrne (@oaleed) reported from Bishop's Cleeve, England

    @SkyHelpTeam So why did you wankers cancel mine instead then you.

  • oaleed shaun byrne (@oaleed) reported from Bishop's Cleeve, England

    @SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔

  • nic_moneypenny Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    @SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more

  • nic_moneypenny Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    @OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...

  • Noelhibbert Cotswold Pictures (@Noelhibbert) reported from Cheltenham, England

    @SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!

  • newsviewsnews newsviewsnewsCHELT (@newsviewsnews) reported from Cheltenham, England

    @SkyHelpTeam help no video content no YouTube only three lights

  • dimchurch JimmyD 🙋‍♂️ (@dimchurch) reported from Broughton Hackett, England

    Incredibly poor customer service from @SkyUK @SkyHelpTeam they have taken money out of my account that they shouldn’t have over a few months. Taken me one hour on phone to get it back and nothing offered to say sorry/cover interest etc. Been with you 20 years or so

  • b3thm0rgan Beth Morgan (@b3thm0rgan) reported from Pershore, England

    @SkyHelpTeam I’ve just tried to settle one of my sky mobile devices and it’s put the money on my bill and not the device!! Help please!

  • JustinVicarage Justin Vicarage (@JustinVicarage) reported from Ledbury, England

    @SkySports Was going to give 31 days notice anyway to save money, especially as you e-mailed me last month that you were going to be putting up my basic package up from £35.00 to £38.50, will cancel sportsfirst then think about cancelling #sky altogether, especially as I don’t watch much.

  • WarnerJanine Janine Warner (@WarnerJanine) reported from Earl's Croome, England

    @TalkTalk I have been speaking to you directly and still can’t cancel it! We are trying to cancel @TalkTalk so we can switch to @SkyUK we’ve only been using you for days!

  • BizInessCoach Andrew Lavoipierre (@BizInessCoach) reported from Worcestershire, England

    Apparently they are too old too slow and on the slippery slope. I wonder what the Aussie press are going to say now 😂😂😂 #NZvsAUS #SkySports #BledisloeCup

  • oaleed shaun byrne (@oaleed) reported from Cheltenham, England

    @SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • k69585 MrJ (@k69585) reported

    @SkyHelpTeam Hi Chloe…it was still out when I left this morning. On the phone yday I was told it was an infrastructure issue that still wasn’t showing so an Openreach visit wouldn’t help. No sign of change on the app, no way of tracking etc

  • TommyBelf Thomas Luke Belfield (@TommyBelf) reported

    @SkyHelpTeam Awful connection, dropping on and off line, poor bandwidth

  • no1patel Amish Patel (@no1patel) reported

    @SkyHelpTeam no broadband. Call the sky number and they say there is a fault in your area. No Internet since yesterday. I work from home so this is a loss of income but cant talk to anyone as its automated regading the issues in my area.

  • burty_lad Andrew Burt (@burty_lad) reported

    @SkyHelpTeam It says there in an outage in your area

  • chrishowellbwfc Chris Howell. (@chrishowellbwfc) reported

    @SkyHelpTeam In the meantime I have since found out that it maybe a wider issue in the M28 area as a lot of my friends and neighbours are having the same issue.

  • k69585 MrJ (@k69585) reported

    @SkyHelpTeam I’ve been a sky BB customer for about 18 months…it failed on Monday evening, I booked an OR appointment by app (should’ve been weds am), but it came back on for 3h Tuesday morning so cancelled app as text suggested. Failed again 11:15am Tuesday, still off when I left at 7:30am

  • whykatiedid katie (@whykatiedid) reported

    @SkyHelpTeam no internet since yesterday - service test on your website says there is a fault and sorry for any inconvenience caused. Any ideas when it will be back on? Said should be fixed in a couple of hours yesterday 🙄

  • granuailemalia Kath Langley #Corbynoutrider 🌹 #GTTO (@granuailemalia) reported from Chipping Sodbury, England

    @SkyHelpTeam any news on outage BS37 area? Been a couple of hours.

  • Louhillen Lou Hillen (@Louhillen) reported

    @SkyHelpTeam Yes we have have it just said its having problems connecting.

  • burty_lad Andrew Burt (@burty_lad) reported

    @SkyHelpTeam hi. My broadband has been down since 6pm yesterday. When do you believe it will be back up and running