Sky Outage Report in Malvern Wells, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Malvern Wells, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Malvern Wells, Worcestershire, England
The most recent Sky outage reports came from the following cities: Pershore, Tewkesbury, Worcester, Great Malvern, Worcester District, Ross on Wye and Newent.
| City | Problem Type | Report Time |
|---|---|---|
 Pershore |
Internet | |
| Tewkesbury |
TV | |
| Worcester |
Phone | |
| Worcester |
Phone | |
| Great Malvern |
Internet | |
| Worcester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Malvern Wells, England
Latest outage, problems and issue reports in Malvern Wells and nearby locations:
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Sam Packwood
(@SJPack) reported
from
Worcestershire, England
@SkyHelpTeam Sky Q box keeps freezing, having to restart at the mains. Been through all the troubleshooting steps. Seems to be a common problem Sky! Please help 🙏🏻
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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JimmyD 🙋♂️
(@dimchurch) reported
from
Worcestershire, England
It must be Manu Chelsea first on @SkySports have I missed something @geordiepolyglot very poor #skysports
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@Keke_webbo @funksoulHulk @SkyUK Virgin piss all over the competition to be honest never let me down be great for 10 years+
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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Siany H
(@Rubble9) reported
from
Worcestershire, England
@SkyHelpTeam not impressed that engineers just don’t bother to turn up and then after taking an age to find a telephone number to call you you can’t help me either #rubbishfirstimpression
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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Andrew Lavoipierre
(@BizInessCoach) reported
from
Worcestershire, England
Apparently they are too old too slow and on the slippery slope. I wonder what the Aussie press are going to say now 😂😂😂 #NZvsAUS #SkySports #BledisloeCup
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JimmyD 🙋♂️
(@dimchurch) reported
from
Broughton Hackett, England
Incredibly poor customer service from @SkyUK @SkyHelpTeam they have taken money out of my account that they shouldn’t have over a few months. Taken me one hour on phone to get it back and nothing offered to say sorry/cover interest etc. Been with you 20 years or so
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Russell Webb
(@russell_m_webb) reported
from
Worcestershire, England
Frustrated and disappointed... poor customer service from @SkyHelpTeam ... clearly value new customers over existing ones with 10 years loyalty.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@JakeGilbert9 @SkySports @SkySportsNews @SoccerSaturday @BBCGlos Ahh thanks jake. Damn my premature smugness 😂😂😂
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Justin Vicarage
(@JustinVicarage) reported
from
Ledbury, England
Must remember to cancel Skysports later...
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyUK sort ur SHIT internet out pls, using my 4G in my own home😒
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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Beth Morgan
(@b3thm0rgan) reported
from
Pershore, England
@SkyHelpTeam I’ve just tried to settle one of my sky mobile devices and it’s put the money on my bill and not the device!! Help please!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Blake
(@mattblake94) reported
@SkyUK It's a decent idea....if you want one TV. Pretty much useless for what I'd assume is the majority of Sky customers who I'd bet have more than 1 TV. Better idea are full service Sky TV dongles to plug into any smart TV and maybe laptops.....(1)
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Kerry Cahill
(@MrsKJCahill) reported
@ThisIsNoahEvans @Seallbay @SkyUK We dont have an aerial and can't get dish signal due to large trees behind my house so this would be ideal for us.
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Chris Murgatroyd
(@normansbite) reported
@thejonreeve @SkyUK Ditto on both points; is this the ‘dishless service’ that was first mentioned 3-4 years ago? I had no idea it would mean ditching my current smart TV as well
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Peter Adams
(@MrPA) reported
Need advice. Now more than a fortnight since Sky promised internet in my new home. @SkyHelpTeam lovely, but slow progress and comms from @WeAreOpenreach. Think I might be able to get Virgin in days, but have read bad things about Virgin reliability. Any advice/experience?
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Matt Blake
(@mattblake94) reported
@SkyUK ....(2) recordings hosted fully on the cloud. A proper Sky app for phones and devices with the same full service. Watch Sky anywhere, anytime. And add multiple user accounts under one main account holder. I'd rather that, than this.
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anon12654
(@anon126541) reported
@M_of_Mystery @SkyUK Then it wasn’t designed for you was it? Why moan. It’s a service for those who either want/need a tv upgrade and fancy losing all the boxes and cables or for those who can’t have a dish. Do you wake up to find things that don’t apply to you and then moan about them anyway?
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Barry Williams
(@barrydap) reported
@SkyUK So if you are in a middle of watching live football and the WiFi goes down you can only watch free to air channels by connecting an aerial?
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David Darko
(@_DavidDarko_) reported
@SkyUK Hi, diamond customer here. Do you have the gaming spec capabilities of the tv ? Input lag rate and is it 120hz ?
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anon12654
(@anon126541) reported
@another07047584 @JontyEvans @SkyUK It’s not forcing anything. Those that don’t want to replace their TV’s have skyQ and those that can’t have dishes and don’t want to replace their TV’s have NowTV streaming service. Not sure what your issue is tbh
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Bethany Jay
(@bethanyjay) reported
@SkyHelpTeam hello what time will your customer service teams finish training and answer phone lines?