Sky Outage Report in Malvern Wells, Worcestershire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Malvern Wells, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Malvern Wells, Worcestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham and Worcester.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Malvern Wells, England
Latest outage, problems and issue reports in Malvern Wells and nearby locations:
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Sam Packwood
(@SJPack) reported
from
Worcestershire, England
@SkyHelpTeam Sky Q box keeps freezing, having to restart at the mains. Been through all the troubleshooting steps. Seems to be a common problem Sky! Please help 🙏🏻
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔
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Beth Morgan
(@b3thm0rgan) reported
from
Pershore, England
@SkyHelpTeam I’ve just tried to settle one of my sky mobile devices and it’s put the money on my bill and not the device!! Help please!
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JimmyD 🙋♂️
(@dimchurch) reported
from
Broughton Hackett, England
Incredibly poor customer service from @SkyUK @SkyHelpTeam they have taken money out of my account that they shouldn’t have over a few months. Taken me one hour on phone to get it back and nothing offered to say sorry/cover interest etc. Been with you 20 years or so
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam So why did you wankers cancel mine instead then you.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣
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Siany H
(@Rubble9) reported
from
Worcestershire, England
@SkyHelpTeam not impressed that engineers just don’t bother to turn up and then after taking an age to find a telephone number to call you you can’t help me either #rubbishfirstimpression
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Justin Vicarage
(@JustinVicarage) reported
from
Ledbury, England
@SkySports Was going to give 31 days notice anyway to save money, especially as you e-mailed me last month that you were going to be putting up my basic package up from £35.00 to £38.50, will cancel sportsfirst then think about cancelling #sky altogether, especially as I don’t watch much.
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Janine Warner
(@WarnerJanine) reported
from
Earl's Croome, England
@TalkTalk What a surprise @TalkTalk #nocallback can’t get through to cancellations! Trying to cancel to get @SkyUK but we can’t get through so can’t cancel and set up a contract with @SkyUK you’re #blocking us #cancelling #shocking #dontusetalktalk #broadbandprovider
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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Janine Warner
(@WarnerJanine) reported
from
Earl's Croome, England
@TalkTalk I have been speaking to you directly and still can’t cancel it! We are trying to cancel @TalkTalk so we can switch to @SkyUK we’ve only been using you for days!
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Justin Vicarage
(@JustinVicarage) reported
from
Ledbury, England
Must remember to cancel Skysports later...
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Andrew Lavoipierre
(@BizInessCoach) reported
from
Worcestershire, England
Apparently they are too old too slow and on the slippery slope. I wonder what the Aussie press are going to say now 😂😂😂 #NZvsAUS #SkySports #BledisloeCup
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JoJo
(@oddcog_) reported
@SkyHelpTeam Do you have an email address for them please? I’ve resolved the issue for me but wanted to let you know so others don’t hit the same issue. You have to install and run once as a user in the admin group and then you’re fine. Otherwise, stuck in the update loop.
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Donna
(@donna_hgate) reported
@SkyHelpTeam major outage in the HG1 area, please can you advise when this will be resolved, it’s been down since late morning.
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Davinia Johnson
(@mrsdivvydoo) reported
@SkyHelpTeam hi is there an issue with Sky Box Office? Ordered the boxing but getting static sound?
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Barry skinner
(@Barrington__) reported
@SkyHelpTeam So hit re-schedule and see if any earlier dates come up? Its more than likely a re-alignment issue. A two minute job. I can’t believe everyone of your engineers are fully booked for the next two and a half weeks.
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Jessica Priim
(@JessPriim) reported
@SkyHelpTeam our internet keeps cutting out intermittently, we are based in Harrogate - is this a known issue?
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mobden
(@mobden4) reported
@SkyHelpTeam Same problem @SkyHelpTeam
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Donna
(@donna_hgate) reported
@Thomas_Barnes_ @SkyHelpTeam Most of HG1 is down, @SkyHelpTeam please can you advise when this will be resolved?
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Mark G Adams
(@markyboyo) reported
@SkyHelpTeam Yeah, simply not good enough. Dreadful dreadful service and a way to lose your customers. I don't be rejoining, just cancelled my mother's and aunties who have new deal with it. Disgusting.
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Mandi Riseman #SaveTheBees 🐝 💙
(@Mandi_Riseman) reported
@SkyHelpTeam my friend needs a viewing card for her replacement SkyQ box urgently…..help
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Joe Sanchez 🇪🇸 JFT39 🇮🇹
(@JSanchez3) reported
@SkySports FOCUS ON THE GAME & stop showing replays whilst the game is continuing; it’s really frustrating and pointless. This never happens with Prime’s coverage and they’re making you look amateur