Sky Outage Report in Malvern Wells, Worcestershire, England
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Malvern Wells, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Malvern Wells, Worcestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham, Tewkesbury, Worcester, Great Malvern, Bromyard, Ross on Wye, Newent and Ledbury.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
TV | |
| Cheltenham |
Internet | |
| Tewkesbury |
TV | |
| Cheltenham |
TV | |
| Worcester |
Internet | |
| Cheltenham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Malvern Wells, England
Latest outage, problems and issue reports in Malvern Wells and nearby locations:
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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JimmyD 🙋♂️
(@dimchurch) reported
from
Broughton Hackett, England
Incredibly poor customer service from @SkyUK @SkyHelpTeam they have taken money out of my account that they shouldn’t have over a few months. Taken me one hour on phone to get it back and nothing offered to say sorry/cover interest etc. Been with you 20 years or so
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Justin Vicarage
(@JustinVicarage) reported
from
Ledbury, England
Must remember to cancel Skysports later...
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Siany H
(@Rubble9) reported
from
Worcestershire, England
@SkyHelpTeam not impressed that engineers just don’t bother to turn up and then after taking an age to find a telephone number to call you you can’t help me either #rubbishfirstimpression
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Beth Morgan
(@b3thm0rgan) reported
from
Pershore, England
@SkyHelpTeam I’ve just tried to settle one of my sky mobile devices and it’s put the money on my bill and not the device!! Help please!
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyUK sort ur SHIT internet out pls, using my 4G in my own home😒
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Andrew Lavoipierre
(@BizInessCoach) reported
from
Worcestershire, England
Apparently they are too old too slow and on the slippery slope. I wonder what the Aussie press are going to say now 😂😂😂 #NZvsAUS #SkySports #BledisloeCup
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@JakeGilbert9 @SkySports @SkySportsNews @SoccerSaturday @BBCGlos Ahh thanks jake. Damn my premature smugness 😂😂😂
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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Russell Webb
(@russell_m_webb) reported
from
Worcestershire, England
Frustrated and disappointed... poor customer service from @SkyHelpTeam ... clearly value new customers over existing ones with 10 years loyalty.
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@Keke_webbo @funksoulHulk @SkyUK Virgin piss all over the competition to be honest never let me down be great for 10 years+
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JimmyD 🙋♂️
(@dimchurch) reported
from
Worcestershire, England
It must be Manu Chelsea first on @SkySports have I missed something @geordiepolyglot very poor #skysports
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Sam Packwood
(@SJPack) reported
from
Worcestershire, England
@SkyHelpTeam Sky Q box keeps freezing, having to restart at the mains. Been through all the troubleshooting steps. Seems to be a common problem Sky! Please help 🙏🏻
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Professional Foul
(@ProFouled) reported
Aberdeen manager Jim Goodwin charged by the Scottish FA after accusing Hibs defender Ryan Porteous of "blatant cheating". Goodwin has been issued with a notice of complaint for "making comments of a discriminatory or offensive nature" after Saturday's 3-1 defeat. -SkySports
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Paul Murray
(@RealPaulMurray) reported
from
Glasgow, Scotland
@Opticsbhoy @Jordan_Macphee @SkyUK Mine jist went down.
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Jay G 💙
(@iJayCFC) reported
@jamiecleverly @SkyKaveh even talks slow, make 1 min telecast to 5 min. #skysports
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Jarvis Kelly
(@jarvok01) reported
@julesloveland @SkyHelpTeam I have had the same problem. It keeps continuing to give an error and to also upgrade to SkyQ, when I already am. Quite frustrating really. It should be easier than this seems to be.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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Ant
(@antwigan) reported
@mikelavelle93 @SkyUK I asked my technician (he wasn’t an engineer) to install my BB a bit further around the side of the house so I could get my Router neatly under the stairs. He did just that. Superb service. And I get great speeds using my @geteero eero unit all over my house.
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Megan McLarnon
(@MegMcLarnon) reported
Strongly advise against anyone in SE London using #sky broadband. Without internet for 2 weeks, @SkyHelpTeam have promised an openreach engineer visit on three different occasions with no such visit happening and no communication. Truly terrible service
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Martin
(@MJCopinion) reported
I 'upgraded' to Sky Q from my Sky HD box. Engineer comes out ' all good to go'. SkyQ box doesn't work. Sent new one. Doesn't work. Try to go back to my old sky HD box to at least get Freeview. Doesn't work anymore @SkyHelpTeam what an amazing job you've done ...
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Mart Jonsson
(@oxyuris) reported
@MickHarkin11 @SkyHelpTeam Indeed it is. Occasionally I just want to watch TV, but have other things to do, with Sky+ it wasn't a problem, it would be recorded. However with #SkyGlass if you miss the beginning of a program you can't rewind or restart until the show is available on the providers platform
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Rob Munns
(@munnzy_) reported
@SkyHelpTeam Hi. I have just been upgraded to a Sky Q box, however every time I try to watch a Sky channel it tells me to "click the red button to upgrade". I have gone onto my Sky go and the same channel works fine. Can you help??