Sky Outage Report in Malvern Wells, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Malvern Wells, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 06: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (59%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Malvern Wells, Worcestershire, England
The most recent Sky outage reports came from the following cities: Great Malvern, Pershore, Worcester, Tewkesbury, Worcester District, Ross on Wye and Newent.
City | Problem Type | Report Time |
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Internet | ||
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Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Malvern Wells, England
Latest outage, problems and issue reports in Malvern Wells and nearby locations:
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Janine Warner (@WarnerJanine) reported from Earl's Croome, England
@TalkTalk I have been speaking to you directly and still can’t cancel it! We are trying to cancel @TalkTalk so we can switch to @SkyUK we’ve only been using you for days!
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Beth Morgan (@b3thm0rgan) reported from Pershore, England
@SkyHelpTeam Yes, as well as reduce the amount of devices on the network. Honestly going round in circles.
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Sharni Keyes™ (@SharniKeyes) reported from Tewkesbury, England
@SkyHelpTeam please would you be able to advise if there are issues with the service for the Gloucestershire area? Trying to work from home and service is barely intermittent. Please help 😫
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Beth Morgan (@b3thm0rgan) reported from Pershore, England
@SkyHelpTeam So we’ve already done this, and when we called the last two times we were told the exact same steps that we were shown online (all on the link in your last tweet. Is there seriously nothing you can do except for letting us cancel?? Completely fed up.
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Saffron Snow (@Saffylockey) reported from Cheltenham, England
Purchasing @SkySports was the worst decision of my life... on an interesting note though there’s a man called Paul Pogba ha ha ha what a name ,and he’s ‘the best midfielder in the world and needed that goal’..... apparently
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Beth Morgan (@b3thm0rgan) reported from Pershore, England
@SkyHelpTeam This literally is no help to me whatsoever. Is there no one I can speak to that will help me through this?
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Mandy Fretwell (@mandyfret) reported from Worcestershire, England
@SkyUK are there if you want to purchase something but if you have a problem with what you have bought you are on your own......no help available at all. Would not recommend.
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Beth Morgan (@b3thm0rgan) reported from Pershore, England
@SkyHelpTeam It’s literally just gone down again. If someone doesn’t get in touch with a proper resolution we’re complaining and cancelling. Absolutely sick to the back teeth of atrocious service and poor customer service support.
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Degsy (@Portia57) reported from Worcestershire, England
Gonna cancel #SkySports. Even tho it maybe the premiership clubs driving this ****.👍
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Claire Slater (@marisatoo) reported from Whitbourne, England
@SkyHelpTeam is sky broadband down in WR6 ? Having problems this morning
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derek sims (@delboysims) reported from Cheltenham, England
@SkyHelpTeam No satellite signal for two days now
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Janine Warner (@WarnerJanine) reported from Earl's Croome, England
@TalkTalk What a surprise @TalkTalk #nocallback can’t get through to cancellations! Trying to cancel to get @SkyUK but we can’t get through so can’t cancel and set up a contract with @SkyUK you’re #blocking us #cancelling #shocking #dontusetalktalk #broadbandprovider
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shaun byrne (@oaleed) reported from Cheltenham, England
@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
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Karen L West (@KarenLWFereday) reported from Cheltenham, England
@SkyUK contact number please as my broadband is not working no phone numbers on the sky app!
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shaun byrne (@oaleed) reported from Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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shaun byrne (@oaleed) reported from Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Beth Morgan (@b3thm0rgan) reported from Pershore, England
@SkyHelpTeam mass outage in Pershore. Third time in two weeks now that I’m without Internet, and I work from home. Slogan is ‘believe in better’... I think better is some other ISP.
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N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England
@SkyUK can come take their box and their contract back thank U, our house looks like a piece of **** with white cables all over the inside and outside and a satellite dish that’s plonked in the middle of the outside wall.....too lazy to get on his ladder to go to the top clearly
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Beth Morgan (@b3thm0rgan) reported from Pershore, England
@SkyHelpTeam any news as to when our confirmed outage will be resolved? WR101JZ
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shaun byrne (@oaleed) reported from Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jemma Cobbold (@jaymimauk) reported
@SkyHelpTeam Thanks I am pretty sure its an area fault as many of us in the same area have the issue. I ran through all the checks with your team on phone last week and all was fine then. Can't be in queue for hours again. I
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thierry (@henrysarsenal) reported
Why do radio pundits and tv pundits get so **** scared of Liverpool and everton fans lol @talkSPORT @SkySports
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lee (@leeBrennand1) reported
@SkyHelpTeam hi what's the phone number to get through to cancel my subscription please? Sick of phoning up and talking to a bot. I'd like to speak to a real person. And how come you can't get good deals anymore? Loyal customers don't seem to get good deals just new customers.
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Ryan Gallus (@imryangallus) reported
@SkyHelpTeam To me that doesn’t state sky tv, it just states existing sky customer. That would include broadband. Maybe worth making it more obvious from the get go 👍
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Paul (@8gzd8k76nM) reported
@kirst10fs @SkyHelpTeam It’s domestic broadband so when its down you either need to not moan about not being able to WFH and get yourself into the office or you need to pay for a business line that then gives you some right to complain
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Richard Blaine Junior Jr (@ElsaLazlo) reported
@saltyboy9 @WorldofHotspur @SkySports The manager does need to go. Because his football is turgid crap. Not that you’d notice. Or care.
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Simon Wells (@SiWellsy) reported
Absolute shocking service today from @SkyHelpTeam service meant to be installed today Partner took time off work, @btopenreach installed fibre to house, Sky did not send the Hub. No support, persons in Sky would put me through to a manager. Saying I have to wait for 24 hours
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Paul (@8gzd8k76nM) reported
@StevenBrydon2 @SkyHelpTeam Whats great about this is that if this is the “fourth day” then its actually the first working day which means you’ll not be getting a penny unless its not resolved by Wednesday. Lets hope, for the sake of your poor attitude, it’s resolved tomorrow for maximum disruption to you
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Jemma Cobbold (@jaymimauk) reported
@SkyHelpTeam Done all of that, it says all is fine and when it is on it is fast as normal. Open reach have reported there is a fibre cable problem in our area. Talk Talk are reporting it to their customers but it sounds like nothing has been reported to you.
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R (@LiveLLaugh7) reported
@SkyHelpTeam sky broadband has been down for hours. My neighbour have the same issue. I’ve raised an issue they said over a week for an engineer! Not acceptable. What is going on?!