TalkTalk Outage in Westerham, Kent, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@Suskat1 @TalkTalk Omg,!!! Worst customer service ever. Today i was on the phone for amost 2 hours. The assistant changed my new contract from 20.95 to £24.95. Is this legal?

Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk hi there I can’t seem to get further on your site when doing a service test. For the 2nd time this week and 4th time in 2 months I am having major WiFi outages! Please help- I can’t access your chat bot!

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk hi is there any reported problems in the KT4 area as my parents have no WiFi/Internet or home phone. Not ideal. Thanks

Hi @TalkTalk my WiFi keeps saying weak security... how do I fix this???

@TalkTalk hi! Is there an issue today in BR1? My internet is constantly dropping in and out. Not conducive when trying to work from home? Can get online long enough to test it before it drops again

@TalkTalk your customer service is shocking !!!! Unable to provide suitable WiFi and your Chat team robotic with their replies !!! What is the point of paying for substandard WiFi ? #mugs

Chuck your best internet and TV provider at me @TalkTalk ain’t doing it for me no more nothing but trouble should of listened when everyone warned me 😡

@TalkTalk (2) to stay with your service?! It is not acceptable

@TalkTalk I’ve been on the phone for over 40 mins. Called one number first (the one on the website) to freeze our account while we move home. Been told to call another number to do so, been waiting on the line for over 20 mins. Shouldn’t be this difficult for a customer (1)

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

@MichaelTakeMP She was in charge of TalkTalk when they had one of the largest data breaches ever. And, like all Tories, seems to fail upwards.

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

@TalkTalk I cannot get anyone at Talktalk to reply to the DM they asked me to send them!! I’ve had a technical issue since 14th February!!!!!! Anyone care at your company?

@TalkTalk Service is a joke. Made a complaint and it wasn’t even dealt with! Once my contract comes to an end, I won’t be renewing for sure! Also since the repair to my broadband, all comes coming in now sound like international calls! Sort it out!!

Frikkin Internet playing up again. @TalkTalk you really are ****.

@TalkTalk Utterly hacked off w/ talktalk - £36 a month 4 internet that is either impossibly slow or doesn't work at all. Going on for weeks now, can't do online nurse mandatory training. Cant get hold of live chat, going round in circles

@TalkTalk @TalkTalkGroup IS THE WORST AND HAS THE WORST CUSTOMER SERVICE!!!!!! I’ve been in the phone to them for almost 3 hours!

@_Rick_Costa_ @TalkTalk weird that it is only to certain ISP though, oh well **** it

@vikkio88 @TalkTalk There have been problems in other eu countries and America. *** is down in other places.

@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

*******, @TalkTalk are just insanely awful. Nearly four hours of chat over two days over a malfunctioning service and they're asking me if I have an Android or Apple phone?! Staggering. Just ******* staggering.