TalkTalk Outage in Stockton-on-Tees, England

Is Talktalk down AGAIN ?

I think @TalkTalk might have the worst customer service in the UK. Every interaction with them has been inexcusably unpleasant and unhelpful

@MosaicCharlotte Magic ✨💻 mine has not... come on @TalkTalk please sort the stability issues 🤞🏼

Not goof track record. She worked at TalkTalk when 2015 it suffered massive data breach from Wikipedia - ‘ ...noting that early on when asked if the affected customer data was encrypted or not, she replied: "The awful truth is that I don’t know"Also @ defunct Woolworths Thomas C

@TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

@faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

@TalkTalk me and a few friends in Redcar have got no Internet has the network gone down and if it has when will it be back up and running thank you

@Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

@TalkTalk @SarahOMahoney7 I bet they don’t do anything........ I mean @VirginMediaCorp are awful but these a guys are seriously talking the biscuit #SeeWhatIDidThere

@danbarker They @TalkTalk still owe me hundreds of pounds from a bodged transfer. They are a disgrace of an organisation with rude staff. I suggest avoiding them

@TalkTalk Problem in Middlesbrough can’t get WiFi on TV fine on phones and iPad sport starts in 1 hour

@jacarandachick @TalkTalk @Ofcom So bad! I knew talk talk customer service was terrible but was tempted by fast speeds and a relatively low price! Disappointed now!

I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

@TalkTalk absolute joke your service.been waiting for your operator to reply for about 15 minutes

@TalkTalk I ran the service checker test and it seems to have fixed the connection for me, but thanks for your reply though 🤠

@TalkTalk what’s the problem TS95LS

@TalkTalk 39p for a 6 SECOND phone call! It's bad enough my Internet service is so bad my mobile has used all my data up + for the past months, because my Internet never works costing me £216 to O2!!! Now I get charge for connecting a 6 SECOND phone call to my mums landline😠

@TalkTalk Hi trying to chat with your technical support about our rubbish connection but keeps freezing. Did status check which said to contact you

@TalkTalk My speed had gone right down but think I have sorted it now as I'm back up to 36mb 😁

Twice today @talktalk has cut off and twice the service centre says nothings wrong...and I’ve tried the trouble shooting and that still hasn’t got it working. Please help.

**** talktalk internet

@TalkTalk can you please answer my DM? You just keep stopping replying and it's really frustrating when I am trying to sort an issue! Thanks

Hi @TalkTalk. Why has one of your advisors just cancelled out of a livechat with me when discussing connection speed issues that have been ongoing since July last year and my request to know what I have been paying for these last 6 months?

@pisces33 @TalkTalk Well done. Best to give these cowboys a wide berth. We had 4x no show appointments to get connected, little to no communication. We’ve left. Take up their formal complaint route and then go to @Ofcom for the final stage. These need closing down.

@TalkTalk an engineer has been. No fault in the property. Has left hours ago and now I have 2mbps speeds on faster fibre. I need to make a complaint

Why is @TalkTalk internet so bad?

@TalkTalk no internet connection. Upgraded to fibre65 but still no internet, HELP

@TalkTalk I cannot get anyone at Talktalk to reply to the DM they asked me to send them!! I’ve had a technical issue since 14th February!!!!!! Anyone care at your company?

@TalkTalk Service is a joke. Made a complaint and it wasn’t even dealt with! Once my contract comes to an end, I won’t be renewing for sure! Also since the repair to my broadband, all comes coming in now sound like international calls! Sort it out!!